Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 249 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2017 Ford Focus 4dr Sedan
turbocharged 123hp 1.0L I3 6-speed manual FWD
13000 mi
front axle bearing not tightened at factory, came loose and damaged cv joint which was replaced under warranty. Not sure if this is related to the oil pan leak.
Burning smell coming from transmission - dealership unable to identify cause; Ford told dealer to replace transmission and clutch plate. Repaired under warranty.
was not shifting gears was covered under warranty. replaced clutch assembly and reflashed transmission shifting sensors. a common problem with this year make and model.
Reported that transmission shifting was rough, shuttered when shifting. Technician reprogrammed PCM and TCM to latest update. PID data record shutter RPM is 145 within expected limits. No other repair needed.
17059 mi
REPORTED CAR HESITATING/ SHAKING ON ACCELL/
ADVISE CAUSE:
160109A REPROGRAM PCM AND TCM PERFORM SHUTTER TEST PASS 717 WFC:P59 42
PART #:7B546
AUTH CODE 717
17059 7B546 16-0109A 0.60 TESAT TO VERIFY CONCERN AND REPROGRAM PCM
AND TCM TO LATEST CAL. PERFORM CLUTCH RELEARN AND PID DATA RECORD
SHUTTER EVENTS APP1 27.4.45% ISSA 2774 HIGH AND 2605 LOW SHUTTER RPM IS 169 WITHIN EXPECTED LIMITS NO OTHER REPAIRS NEEDED AT THIS TIME
The Clutch Was Slipping. The car has the manual/automatic transmission
29300 mi
Experienced some bucking. Sent for a recall, which the dealer resisted performing. Mechanic found clutch assy needed to be replaced. Replaced said clutch assy. All under warranty.
50000 mi
Clutch discs were replaced. A common problem on those cars. Covered by extended factory warranty.
Right side inner CV joint boot was leaking grease. Had to take back they did not adjust wheel bearing proper, wheel is lose. Car was at 12000km date Aug 24 2017
Replaced clutch pack to correct slipping issue. Repaired under factory warranty.
48000 mi
Replaced clutchpack on dual-clutch transmission. Also updated program, per factory tech bulletin. Repairs done under factory warranty.
59000 mi
Replace transaxle clutch pack under extended warranty.
25000 mi
Dual cluth assembly had to be replaced by a Ford recall for a known issue in these transmissions for the 2014 model with the transmission jerking taking off and sluggishness.
42000 mi
Transmission had begun to shudder again when traded.
Transmission started jerking in and out of gear. Then shifting erratically. So parked vehicle and Ford set wrecker. Dealer said they reflashed software. They thought program was corrupt. So far problem hadn't returned.
37355 mi
Replaced clutches and seals under warranty
9000 mi
Transmission was reprogrammed but did not result in complete fix so dealer ordered a newly redesigned Focus clutch and seal kit. Parts replaced in December...seems good!
The vehicle had trouble starting. We took it to our local garage and they diagnosed a problem with the clutch sensor. They had to keep it 2 days as they had to order a new sensor and then it was quite a lengthy job replacing it.
Ever since the clutches have been replaced every once in a while I can smell them braking in. Not standing still but when on it getting on the freeway. Clutches started chatting again until I ran from 20-80 full on and cleared the dust. Now as good as new
6000 mi
replaced clutch asy
20600 mi
Recall by Ford to replace the "clutch"
7900 mi
Shuddering, vibration when accelerating from a stop.
9000 mi
Shuddering, jerking, upon acceleration. Replaced clutches, seals.
23000 mi
Shuddering and jolting in low gears.
41540 mi
Clutch assembly needed replacement
35000 mi
leaks Repair transmission leak
55000 mi
[DCT] clutch premature wear
30380 mi
transmission jerking in stop and go traffic. Dual clutch replaced
45000 mi
Performed Transmission TCM recall program and clutch adaptive learning.
Verified and perform open recall 15B22
26000 mi
Confirmed problem(s):
TCM/PCM reprogram, recall #15B22
Clutch shudder (TBS #16-0199...)
Dealer replaced dual clutch under recall. No charge and no hassle.
19220 mi
Vehicle jerks when starting off and when the transmission shifts between 1 & 2 and 2 & 3
Automatic DCT. Transmission would shudder when shifting. Happens at both low speeds and high speeds. Dealer flashed TCU, low speed shudder still present, high speed shudder fixed.
54100 mi
Transmission was shuddering at low speeds again. Dealer diagnosed issue as bad clutch and a leaking seal. Dealer replaced clutch with updated part, replaced seal, and flashed the ECU/TCU with the latest software. Issue appears to be resolved. Transmission shifts very well now, no hesitations or shuddering at any speed.
8200 mi
Shudder and rattle noise
17500 mi
Replaced Clutch and Seals
55000 mi
US $80
Shudders needs clutches again sold car!
12000 mi
Transmission part needed replaced due to poor and jerky shifting.
34000 mi
Automatic transmission clutches were slipping causing shuddering. Dealer replaced the clutches and seals.
11000 mi
Harsh shifting of auto transmission. Went to three dealers before problem was corrected by Shults Ford, which actually cares about the customer. They repaired a small leak and updated the software. Car now shifts smoothly, a total transformation.
30000 mi
AROUND 30,000 MILES, TRANSMISSION CLUTCHES BECAME WET FROM LEAK RESULTING IN CHATTERING. FORD IS REPLACING TRANSMISSION IN 6-8 WEEKS.
35000 mi
Transmission was repaired with redesigned clutch assembly and seal kits from 2016 Focus-Transmission now shifts perfectly
26000 mi
Shuttering and grinding from transmission. Clutch assembly replaced (automatic/manual transmission)
32000 mi
Clutch was bad. Shuddered excessively. Clutch was replaced and now runs how it should. TCM died and vehicle acted as it were in neutral when it was in drive. Vehicle had to be towed to dealership. Ruled bad TCM and replaced. Car runs as it should now.
12000 mi
Clutch replaced under warranty. Shuddering, jerking, slipping.
66000 mi
US $200
Replace clutch again
18000 mi
cluch shudder
47500 mi
the DCT clutch was repaced
19350 mi
Upgraded computer control of Transmission under one recall but refused to do the second recall.
29000 mi
The gear slipped as I approached an off-ramp on the highway and the revs jumped up. Took it to get checked and they changed the clutches on the dct.
71500 mi
had to have TCM replaced. Started out with check engine light that went away after one day and then the following day, couldn't shift past 2nd without high engine revs. Still having issues with shudder after repair.
15000 mi
Clutch judder. Computer was reprogrammed. Problem not fixed. clutch judder still there. they are ordering a new clutch system. Parts are on national back order.
17000 mi
Vehicle was shaking furiously upon accelerating from a stop. Computer was reprogrammed. Time will tell if it's fixed. Sounded like a common issue.
31000 mi
The previous shaking that I reported turned out to not be a bad computer program (no surprise to me) but rather a faulty clutch. The part was on backorder due to high demand. Sounds like a recall is needed.
33000 mi
Ford known trans issue with automatic dual clutch. Warranty repair. Other than being annoying, I have not found the issue to be a major detriment to the performance in general.
42000 mi
Clutch plate worn, causing bad shudder on low gear shifts. Plate replaced under warranty, issue resolved.
Take it in for jerking, they found it has a transmission leak, yet to be fixed.
25800 mi
Car would jerk, they reflashed transmission and it runs great now. Repaired leak.
34000 mi
Transmission had also started to jerk again.
50000 mi
Transmission jerking and leaking
15000 mi
Transmission reported as leaking. Dealer declared problem as under warranty. I decided to trade it in. I think the 2013 Ford Focus was literally made out of garbage.
31000 mi
Hesitation in to drive. Reprogramed computer.
31000 mi
rough shifting with shuttering and hesitation when shifting
9700 mi
shudder at low speed. Replaced clutch and gearbox.
55000 mi
Shudder in gears 1-4 in moderate acceleration.
101000 mi
Transmission control module replaced under warranty
66000 mi
Recall of DCT switch for transmission. Needed to have car towed to dealer
41000 mi
ford software upgrade did include a mechanical part. Car drives like new now....even better.
They also did door latch recal work.
Car was in for reg maint svc.
Brought it in 2 times for repair on transmission slipping and studdering, 1st trip they did not fix it, was fixed after 2nd service drop off, they replaced the clutch and adjusted the computer control
24200 mi
US $100
has been in the shop for trans replaced seals power & trans control modules twice.
31000 mi
Car currently receiving updated clutch per Ford TSB for DCT clutch shudder.
52000 mi
Transmission electronic control module, required the complete removal of the transmission, covered under Ford's extended warranty.
52000 mi
Transmission still not shifting correctly, pulled transmission, replaced control module(s). Dealer gave me full price for trade in on new car, glad this one is gone, POS...
60000 mi
Transmission giving errors, rough shifting, neutralizing, going into failover mode.
45000 mi
clutch pack for automatic manual replaced
19620 mi
Experienced transmission judders. Dual clutches replaced and s/w reprogrammed.
Shifter cabling lubricated and adjusted, creaking when vehicle is moving.
45000 mi
2nd gear synchro failure, transmission replaced under warranty
24000 mi
Replaced the transmission due to failing synchros.
29000 mi
A piece of the clutch pedal came off. Had to have a new clutch pedal ordered.
8000 mi
ford tech service bulletin, replace motor mounts, no charge
32000 mi
Transmission did not like going into 3rd gear. Transmission is not serviceable, replaced transmission.
18600 mi
Shifter gets stuck. Cannot shift into 1st,3rd,or 5th gears. Will come loose after pulling over and working the shifter back and forth.
5000 mi
Bang noise when shifting through gears
5000 mi
TSB for Engine mounts & clutch line
57000 mi
Grinding in 2nd Gear, bad Syncro likely. Transmission replaced under Powertrain Warranty.
34000 mi
Whirring noise happening under load at low RPM. Could be related to an earlier bearing replacement of the half shaft support, but I believe it is a separate issue
752 mi
Bang on acceleration sin 1st and 2nd caused by trans support. Dealer has just received bulletin. Part has been ordered and will take day to install when it arrives.
Clutch packs were defective. Is a common problem with this car. New clutch packs and reprogramming done under warranty.
59000 mi
Transmission control module failed. Repaired under warranty.
65720 mi
C $135
Reprogram PCM to latest software level & perform adaptive drive strategy on transmission (POM outdated).
66960 mi
Transmission issues- Replaced & reprogrammed TCM, replaced O rings
51200 mi
Clutch and transmission related. Replaced TCM (computer)and calibrated.
61000 mi
Had to replace clutch due to transmission fluid contamination.
4000 mi
Problems with transmission started to develop at 600 miles. Shudder, poor shift quality, rattling/grinding. Dealer reluctant to do any repairs, claimed it might get better over time but it did not.
Transmission Control Unit failed, car had to be towed to the dealer as car could not enter any gear nor engine start. Reported "Hill assist" errors and transmission weirdness before complete failure.
13020 mi
Once a year the clutch gets burnt. Had to replace it and the engine plates twice, as well as gasket leakage and electrical problems with the dome lights and infotainment system
24900 mi
Warranty replacement of clutch due to judder
30000 mi
New clutch - faulty replaced under warranty. It now needs another.
57000 mi
Had dual clutch transmission replaced as well as the ecm. Recall by ford
Transmission shuddering, lunging, poor shifting.
39000 mi
Car was only using gears 2,4,& 6 and would slip the clutch to engage gears. Dealer reflashed TCM and did a drive cycle. Issue has returned (Clutch Fork A High Circuit) and car has been scheduled to be repaired.
17000 mi
DCT Transmission was shuddering. RCMP and RCMP reflashed.
48300 mi
TCM bad. Car had intermittent start.
54000 mi
Clutch pack replacement.
20300 mi
Car rattles on acceleration. They verified a fluid leak. Per TSB 14-0131 they replaced transmission fluid, replaced seals and clutch assembly. Reprogrammed PCM/TCM. Was given a letter and told rattle during shifts is normal for this trans.
51000 mi
Known issue with Ford "clutch" transmission. Covered under warranty due to class action suit from http://www.fordtransmissionsettlement.com Extended warranty out to 100k miles and or 7 years for transmission. Repair seems to have worked thus far.
80000 mi
New clutches for the second time
It seem like the automatic trans is only good for about 38,000 miles
131800 mi
The second set of clutches are shuttering and slipping again after 50k miles. Clutch is almost 1 yr old. Ford said I have a one yr warrentee on it.
On July 1st they ordered part. On August 1 they told me they are not going to repair it .
139000 mi
TCM failure, lost transmission functions
Ford is covering these two 150k miles
When this goes bad the trans goes into neutral
With no power to the drive train if you are doing 65 miles an hour and a semi truck is behind you, its over.
166000 mi
US $1400
Shift motor and actuator was bad
Had to pull trans out.
20500 mi
Recall on transmission. I was having major problems, it got to the point that I was afraid to drive the car in fear of getting hit. It had no power at all.
12700 mi
Clutch pack leak/repair and replace clutch.
32100 mi
Stuttering, surging, rough gear changes
35800 mi
Clutches replaced. Transmission reprogrammed.
57000 mi
Clutch software update
60000 mi
Clutch replacement and master cylinder replacement
79000 mi
US $100
Clutch replacement
39100 mi
Under a Ford TSB, the dealer replaced the dual clutches and the clutch seals.
46700 mi
Clutch was slipping, causing shuddering on take off and other odd shifting behavior, including ratcheting/grinding noise between shifts. The clutch pack was replaced.
52300 mi
Car ran great when cold in the morning, but after several trips, the transmission would act up, shuddering and grinding. The technician saw a code thrown by the transmission control module (TCM) and replaced it.
54000 mi
This second clutchpack went bad also, and it was replaced. The car shifts nicely now, but who knows 6 months down the road, which is when the last clutchpack began misbehaving.
64000 mi
Dealer replaced the DCT clutchpack with revision B. This will be the third clutchpack on this car. Hope this does the trick.
54000 mi
The transmission control module failed. It was replaced and was under warranty.
Reverse would not engage immediately when shifting to R. Car would hold brakes as if starting out on a hill even when on flat ground. Software update applied per TSB 13-11-12.
The known problem of stuttering in low gears. They drove the car and explained it is an inherent quality of the dry double clutch and it is not a problem by itself.Their answer was expected but at least now my complain is registered
8460 mi
$150
This was the yearly maintenance. The gear stuttered more. They did something to the car computer. Now much better but still..
8680 mi
The stuttering at low speeds increased and got more noisy. This time they changed the clutch to a new improved one and now works fine again.
31000 mi
The recurrent problem with Focus : the clutch was stuttering at low speeds.They did an update of the car computer software and now its much better
34960 mi
A transmission malfunction message appeared and the car had severe problems changing gears. The drive computer malfunctioned and was replaced by a new one.
50840 mi
The chronic problem of transmission in this model. This time dealer was convinced a made full repair at his cost (warranty covered)
tranny repair,calibrate computer,bearing,strut,wiper repair & loose-- a piece of coprolite ( petrified human dung ) never buy another one !!!!!!!!!!!!!!!
30700 mi
Transmission slipping in and out of neutral. Feels like surging and can't get any amount of speed up. I was told the trans guy is booked for one month. It's one week now at the dealer and no action.
31000 mi
This is third trip in 3 months for same problem. Dealer has no clue what to do since no engine light or code. Loss of power, surging and transmission slips into neutral if pressed. Always on start up. Shut off car and goes away the next time.
33480 mi
Shudder in lower gears 1-2 & 2-3. A new trans. Control update for this problem released in April 13
The update done today. So far problem is gone
Improved shifting
Factory recall on transmission/shifting performed because car showed some sluggishness when shifting.
16000 mi
Sluggish and "jumping" when in reverse sometimes.
16000 mi
Still hesitated when going into reverse.
81300 mi
US $100
I was driving down the road and all of the sudden the car would not move. I had to have it towed. The repair shop said it was the TCM. I had to have it replaced and a new one re-calibrated.
50760 mi
Had the TSM module changed because the car would not shift into reverse gear. Recall.
61140 mi
Went to replace the clutch for the second time, all cost covered under warranty.
20000 mi
US $324
The car bucked, hesitated, and stuttered when starting from a stop in traffic (zero to 10 mph). The free fix they did magically restored the car to a perfect dream, with smooth starts since then (April 2018 at present).
35300 mi
Recall notice for software. Vehicle message system indicated transmission failure
59600 mi
Replace front input shaft bearing due to loud whining noise that varied with speed and tranmission gear Car displayed that it had a tranmission problem and would not exceed 25 mph. Replaced transmission control module. Normally would not be under warranty since powertrain warranty has expired, but an extended warranty was applied by Ford Motor Company due to the number of issues that customers were having with the car.
45000 mi
Dealer couldn't figure problem. Reset computer and said to drive until new error code was generated.
46000 mi
Problem finally ascertained-transmission seal leaking in to clutch per TSB 14-0197 and Customer satisfaction program 14m01-vibration caused by clutch design flaw.NO PARTS IN STOCK. Told no parts for 6 MONTHS!!!.
When transmission was rebuilt prior to my ownership dealer installation spring tabs were left on the clutch actuators. They were ground up inside clutch and affected shifting of the car. New clutch assembly & input shaft seals installed n/c.
This was a reprogramming Ford was doing of the transmission, antilock brakes and engine control module (I think). It improved transmission performance.
1300 mi
When the car was new, a soft pedal start was jerky. It was only smooth if I had a normal amount of pressure or floored it. They said the computer chip needed to learn my driving style. It did learn me perfectly in 6 weeks. Smooth now.
5000 mi
The trans. has been jerky and clunky since the beginning. Gave the car time to "learn" and then asked for help. They did the recommended computer updates and we are now in the same boat. "Learned" again, but not good.
11000 mi
Same horrible lurching or hesitation you never know. Still horrible shifting.The car has been in the shop for hesitation, grinding, rough shifts, and driving forward when in reverse. Ford says its performing to specs and can't duplicate the issue even though they keep updating software, etc. Same stuff. Horrible shifting experiences.
13000 mi
Same horrible transmission issues.
16000 mi
same issues, same non-repair. have been working with ford customer service with no resolution yet.
30000 mi
still clunked,lurched,and/or hesitated. Lemon law claim filed in March. Won case in arbitration in June.
43500 mi
Failed computer
20099 mi
Rear main seal leaking where oil pan and main seal meet. Removed flywheel, AC compressor, oil pan, and rear main seal. Replaced rear main seal and resealed oil pan. Reinstalled other parts mentioned above.
39000 mi
Ford recommended free update to Transmission Control Module (TCM) programming.
53000 mi
Transmission control module failed, fully covered by extended warranty for this issue based on recall notice
42000 mi
The check engine light came on and the car went into "Limp Mode" and would not shift out of 2nd gear. It eventually started working after sitting a while and restarting. The dealer replaced the clutch actuator (thankfully under warranty).
43000 mi
The transmission stopped powering the vehicle in the middle of an intersection after stopping. It took multiple key cycles to get the vehicle to shift into gear. Transmission Control Module (TCM) was replaced.
85000 mi
It was a recall and I was experiencing the symptoms. Updated transmission software.
17980 mi
Transmission had to be re programed and works great now as well as the MYFORD had a upgrade
101000 mi
US $800
The car had shifting issues, so they had to replace some internal parts.
34100 mi
Dealer noticed earlier that car shuddered when accelerating forcefully. Said that the clutch was faulty. They replaced the clutch under warranty for free. Transmission behaviour improved massively with the new clutch.
22000 mi
Transmission failure from stop into intersection vehicle automatically dropped into neutral (causing engine to rev, subsequently catching it thrusted forward and this repeated twice in about 30 seconds. Same problem as before; car "slipping" out of gear and then catching creating a deceleration followed by a lurch; repeated again 2 times all within 30 seconds.
79600 mi
US $650
Have a loud grinding/whirring noise coming from front end. Thought it was wheel bearings. Dealer said it was the carrier bearing. That was replaced along with the halfshaft and axle nut.
83000 mi
TCM failed (a known issue with an extended warranty) while driving, dealer replaced under warranty
142000 mi
US $2200
Replaced TCM, shift forks, shift fork actuator, and clutch packs.
56800 mi
Transmission shifts into neutral while driving on a flat road at moderate speed. Ford attempted power train computer reflash [failed] followed by replacing transmission control module [computer & actuators]
49000 mi
Hard, jerky shifts. New clutch needed for dual clutch transmission. Currently on order
50200 mi
Hard Jerky shifts, transmission replaced
16000 mi
Transmission shifts into neutral while at highway speeds and in turns. Car bought back.
9920 mi
Check engine light came on and brought to dealer because auto transmission was shifting rough. They had to do another reflash of the PCM with a newer update than the one they did in February.
45000 mi
At low speeds transmission lets the engine lug at low rpm before downshifting, causing noise and vibration. Dealership inspected transmission and revised settings (presumably software). Seems improved but only driven a few miles since.
30000 mi
leak replaced ALL clutches
recall-car rolled down hill when foot was removed from brake. Tranmission was slow to react. they re programmed the computer in car.
6000 mi
Transmission System Software Update
8000 mi
Car was shuddering during acceleration at around 20 mph. Clutch assembly replaced.
19300 mi
Transmission Stutters during acceleration. Transmission software reset. Problem recurred shortly thereafter.
25000 mi
Replace clutch assembly for damage from leaking seals causing transmission to stutter during acceleration. Wheel disconnected from car @ CV Joint and axel rod.
4000 mi
Customer satisfaction letter dated May 2012 offered reflashing of body control module, transmission module and ABS module to correct driveability concerns.
automatic transmission failed to shift properly. "check engine" light on.
18060 mi
Jerky transmission. 3rd trip but to my reliable guy who test drove just after bad trip. No sign of jerky but he suggested every time I shut off the engine, the computer re-boots. More dealer trips planned.
21700 mi
In shop for 10 days of warranty work on transmission. A cracked seal leaked oil and the computer kept me in 1st gear to prevent damage. Now fixed but still shudders sometimes in reverse, and ascending hills at slow speeds e.g. approaching stop lights.
43400 mi
I'm not happy with the transmission. I think it slips at highway speeds (confirmed before it was rebuilt). Sometimes it hesitates when cresting a peak, mini-lurches when starting, or mini-surges at parking lot speeds.
67580 mi
Continued rough shifting on acceleration. Sure wish I had my stick shift back. Will take in for repairs when I swap snow tires.
67580 mi
Transmission never fixed. Also continued problems with SYNC.
30000 mi
Update system pron to latest software to improve drive-ability, again. Shifts MUCH better (off line and 1-2) but mileage down 1-2mpg.
56000 mi
Transmission clutch replaced per TSB
73000 mi
Replaced with new clutch due to shuttering
32240 mi
Dual clutch transmission, replaced both clutches. Shudder gone, but still shook when stopped in Drive. Traded car.
52700 mi
Car stuttered A Couple Times. Dealer Said The Software In The Engine Computer And Transmission Were Outdated. They Both Needed To Be Reprogrammed.
111000 mi
US $200
Car would not start first time you turn the key. Requires a new range selector.
124300 mi
Start issue came back. Transmission control module was diagnosed as bad. Covered under extended warranty with $100 deductible. Since then ford extended the TCM to 10 years/150k. Refund for deductible has been issued.
88000 mi
Car stalled out, and wouldn't turn back on. Computer overrode transmission, it was part of a recall.
141000 mi
Transmission control module failed, was not shifting into certain gears.
Turns out there was an extended warranty on this to 150,000 miles.
$1000 part replaced for free
28000 mi
Car shudders between 1st to 2nd and 2nd to 3rd gear and also shudders in low gear at slow speed up a steep grade. Transmission was re-programmed. Car improved a lot but still has shuddering up hills at slow speed in 2nd.
63500 mi
Re-programmed TCM and then car failed to shift out of 2nd gear. Replaced Transmission Control Module under warranty.
22000 mi
The Focus 'automatic stickshift' was shifting improperly for and, after several trips back to the dealer where I was told, "Unable to duplicate problem," I threatened to call Ford. Problem detected and still waiting for backordered parts. Ford called me and offered a rental car at no charge to re-repair the transmission stumbling on acceleration from a stop. The repair was effective as the dealer was instructed to replace the clutch-packs which had been malfunctioning.
95000 mi
clutches were again a problem and they were replaced and reprogrammed. This is the 5th or 6th repair.
47800 mi
Transmission felt like a solenoid was going. Required an update and reflash of the tranny module.
Software update to address transmission shudder and grinding. Problem appears to be better, but is still there somewhat.
21000 mi
Replace clutch pack assembly, seals, other transmission parts per TSB 11-12-13 due to bad seal leaking oil and causing slippage.
26000 mi
Transmission grinding between gears. Reproduced concern on test drive with tech, but Ford will not replace transmission again.
30000 mi
Check engine light came on, problem determined to be because of transmission, dealer reprogrammed transmission software.
19000 mi
PCM, Trans control, and ABS updated to latest program pursuant to a customer satisfaction campaign.
24000 mi
REMOVED TRANS, FOUND INPUT SHAFT BEARING IN CASE BAD, REPLACED BEARING, SEAL AND ALL SNAP RINGS, REASSEM TRANS, REASSEM TRANS, RESET CLUTCH, INSTALLED CLUTCH ASY, REINSTALLING TRANS UNABLE TO SHIFT REV TO 1ST, REMOVED CLUTCH AND FOUND NOT RELEASING, REPLA
49000 mi
Transmission was leaking at bell housing. Seals replaced and new software flashed.
53000 mi
Another attempt to repair the transmission.
9000 mi
Loaded updated computer data for transmission & ABS system. Loaded new data for trans/ABS
14200 mi
Clutch problem. It was replaced, problem is cured.
6000 mi
rough shifting hesitation
13300 mi
Replaced clutches in transmission and re flashed transmission software
33440 mi
Dual clutches replaced under warranty. Ford extended warranty to lifetime because of unresolved design defect with leaking seals
40300 mi
Transmission control module died. New TCM installed under warranty. Dealer first tried reprogramming TCM but this made the problem even worse
19100 mi
US $35
PCM software update to cure harsh shifts
18600 mi
Tsb for transmission
24700 mi
Replaced clutches
23000 mi
Car stuttering from stop; software re flashed for DCT.
59000 mi
Clutch was completely replaced as per technical service bulletin.
72000 mi
US $100
Seals were replaced on transmission as they had failed. 70k maintenance work done as well.
75000 mi
US $25
TCM was replaced again; this marking the third time.
8000 mi
Vehicle shudder on tip in when accelerating from a stop. Removed transmission, replaced clutch assy. Car lags/bogs/hesitates on tip-in from stop or on downshift when passing. Very dangerous when turning from suicide lane. Dealership stated: Caused by-NORMAL, No problem Found. Issue not present after transmission was repaired.
37000 mi
First stage clutch replaced again (see repairs when car was new) for delay and shuddering. Dealer said it was a known problem-stated there were multiple supersessions of that clutch.
59900 mi
Transmission exhibits severe hesitation on tip in. Shifts are harsh and erratic between 1,2 and 3. Dealer stated Ford acknowledges problem. Extended the warranty. Dealer r2 fluid, reflashed module and said Warranty ppwk is in the mail.
63000 mi
Sold vehicle. Ford changed 3 first stage clutches, loaded a TSB and it still exhibited the same characteristics. Symptoms would improve with new tranny fluid (2qts) for a period of time. 2012 Focus loaner did the same thing.
18000 mi
Rough shifts.
TCM/PCM update
68500 mi
Rough shifting
125000 mi
US $2000
Replaced dual clutch assembly, shiftforks, seals and bearing
58000 mi
Transmission shudder on acceleration. Clutches replaced under warranty
17980 mi
Firmware update for jerky automatics transmission
77600 mi
DCT clutch plates repaired under warranty for second time.
84000 mi
New TCM required. Part backordered
64000 mi
Experienced transmission shuttering and overheating. Dealer replaced transmission control module covered by an extended warranty that Ford introduced due to high rates of dual-clutch transmission issues.
7000 mi
Recall to replace update transmission computer module for much improved shifting
55000 mi
Warranty item - acceleration was jerky at low speeds. Transmission computer firmware was updated. Drives like it's brand new now. :)
26000 mi
Transmission kicks and shifting hard from 1st to 2nd under normal acceleration. After tests, diagnosed faulty clutch. Replaced clutch assembly and seals. Learned from online forums that problem plagues clutches on many new Focus and Fiesta.
55000 mi
Transmission slips on acceleration when hot, does not engage in to 2nd gear correctly. "Check parking aid" warning light came on also. Replaced Transmission control module and both problems were solved.
67000 mi
Fluttering noise when going from 2nd to 3rd. Performed diagnostic that showed issue. Ford knows the clutch is the issue and was making a new one. Took 4 months to get new clutch in. Car was drivable but issue worsened over time.
24200 mi
Transmission Control Module had a short circuit, bad wiring - required replacement.
Part # AE8Z7Z369F
62000 mi
Clutch felt like it was slipping at low speeds and light acceleration. The transmission was pulled and examined and no hardware issues found. New software was flashed. Minor improvement noticed.
63000 mi
Check engine light came on and car lost power to the wheels while on the highway. Was towed to dealer. The Transmission Control Module (TCM) was replaced. The new transmission control was a lemon and failed within 100 miles. Was towed back to dealer and it was replaced again.
9000 mi
Computer adjusted for shifting problem, car balked and stuttered on low gear shift, especially stop and go traffic
53300 mi
Clutch was shuddering (again!). The clutch had to be cleaned because a leak had developed. Then the oil leak had to be repaired. Ford cannot fix the transmission shuddering problem via programming or replacement parts. The flawed design causes premature wear and tear in the clutch assembly. This car will have to be repaired every year or two until it dies!
47000 mi
Clutch assembly and bearings had to be replaced again to stop shuddering during gear changes.
50700 mi
Had to yet again reprogram the transmission.
73000 mi
Transmission has to replaced yet again for the shuddering problem and bad shifting between gears.
79000 mi
Car lurches on start and then wants to stall out. The service technician essentially said that's how the transmission works and essentially said nothing was wrong despite so many recalls and repairs done previously that never really fixed the problem.
83000 mi
US $160
Transmission is jerky and shudders upon acceleration when changing gears. The repair technician just said the transmission operates as designed. In essence, Ford's new corporate strategy is to deny the long standing problem doesn't exist even though there are numerous class action lawsuits regarding their transmissions and this is a very well known problem.
88000 mi
US $59
Transmission again shudders badly when shifting gears. Dealership said nothing was wrong even though I can reliably replicate the problem just driving the car off the lot and they tried to levy a service charge of $59.00 on me to discourage me from bringing the car back for what is a well known and documented problem. A week later, my service charge was refunded when I ran the issue up the flagpole.
90000 mi
US $109
Also, took the transmission in for repair since it is shuddering again between gear shifts, but Ford's policy is simply to refuse to repair the issues regardless of recall our factory extended warranty which I purchased.
5000 mi
Transmission software update.
35000 mi
Replacement of DCT transmission to correct hesitation, grinding and shifting problems.
61000 mi
Transmission shudders while accelerating. Dealer said it is both a TCM module reprogramming and clutch replacement issue. Dealer reflashed TCM but needed to order replacement clutch parts which are nationally back ordered for 2-3 months.
64400 mi
Had to wait four months for new clutch parts to arrive. Part of a TSB and covered under the original factory warranty.
38800 mi
Car acted like it was in nuetral. Transmission Control Module replaced.
41700 mi
Replaced the clutch (a recommended TSB) and reprogrammed transmission. The clutch had a mild shuddering issue previously. Recommended by ford - good to do this in warranty!
43000 mi
2nd gear was slipping severely when warm
Bought new on 8/27 with 7 miles on car. 8/28 car jerking upon acceleration after stop. Little power on inclines. 8/29 took in for service. Only 187 miles on car. 8/30 throttle body replaced. Was told car was fixed and that I could pick up.
14000 mi
Shudder in front end returned and getting worse. Perform TSB 13-4-5. Reprogram PCM and TCM Car still shuddering, but not as bad. Shuddering worse when A/C is running. Perform 13-4-5 Replace trans clutch.
28600 mi
Car bucking and jerking when accelerating. Worse when driving on incline, shudder when shifting. Tech found TSB 140047 Reprogram PCM TCM (AGAIN!) Tech says within specs. July, 2014 shudder still present. Dealer- maybe replace clutch (AGAIN!)
34000 mi
Returned car to dealer for ongoing shuddering on 8/11/2014. Told clutch needs to be replaced again. As of 8/16- still at dealer. Opened a case with Ford 6/2014 for Buyback/Replacement. Ford offered X plan and poor trade-in value instead.
22000 mi
I'm hoping someone can offer some insight...
I've had ongoing issues with the transmission and clutch since purchasing new. The clutch has been replaced twice and the transmission has been reprogrammed 4 or 5 times now (within 35, 000)
66400 mi
Third internal clutch replacement. Also another transmission reprogram (at least 2 reprograms per year for front end shudder)
1860 mi
Typical problem with the new automated manual transmission: lurching, poor idle. Controlling computer was reprogrammed and the problems were reduced. There was a TSB, that the dealer reluctantly admitted to when pressed.
75700 mi
shuddering. ordered replacement clutch.
97000 mi
Install third clutch, flash TCM
97000 mi
California lemon repurchased by ford for transmission clutches.
32000 mi
There was shuddering upon taking off from a stop,and/or while making a turn from a stop. The clutch was replaced along with a newer updated seal. Along with an update on the transmission software.
79200 mi
Recall for reflash of the transmission. Seemed to improve it.
21000 mi
Grinding noise from 1st to 2nd. Worse when turning left. Applied TSB 13-9-4. Seems OK now
64684 mi
Clutch replaced for free under extended transmission warranty
13700 mi
There was a slow studder shift issue reported on websites and I requested and received the ECU firmware upgrade to reduce this problem.
74000 mi
Car stumbled and died in the drive thru line at Starbucks on the way to church on Sunday morning. WOULD NOT restart. Used the key in the slot and it still wouldn't start. Kept saying "Parking Assist needs Service". Very funny, i DON'T
78000 mi
Returned to dealer AGAIN for transmission slipping issues while in Drive. NUMEROUS problems with this car. Dealer checked and then re-programmed the Transmission shift unit. Car likely to get new Transmission in next 6 months Said Dealer
40000 mi
The vehicle was shuddering and hesitating at the top of 2nd gear.
64000 mi
Transmission shudders when shifting, especially at low speeds. The dealer replaced the clutch packs an reprogrammed the transmission.
75800 mi
The car had no power in reverse and wouldn't shift out of first gear. Transmission error message on dashboard. Transmission Control Module and clutch packs were replaced.
97000 mi
The clutch packs went bad again. The dealer replaced the clutch packs under warranty. Also reprogrammed the PCM/TCM
30200 mi
I had a small shudder and slipping from the clutches. There is a TSB for this which is a trans leak, then clutches would get oil soaked. All they had to do was to remove and clean the clutches and replace the seals. Works much better now.
37000 mi
US $45
Once in a while it would briefly flashing hill start assist on start up, dealer put it on the scanner, did not find anything, also hasn't done it since that time.
38000 mi
Clutches were shuddering and slipping a little, dealer reprogrammed it, but it still needs new clutches and seals, which are on a national back order right now.
38300 mi
Parts finally came in, after about a months wait. The dealer replaced clutches, seals, throw out bearing and reprogramming.
40000 mi
Flashing hill start assist on start up, took it to the dealer diagnosed as a faulty tcm which was replaced under it's extended warranty.
45000 mi
Slipping and shuddering, replaced clutch packs and seals with reprogramming. Also had the battery replaced.
48800 mi
US $45
Transmission shuddering, lurching, bucking, and loss of power issues.
43000 mi
New clutches and seals installed. TCM reflashed with latest revision.
59500 mi
New clutches and seals for the transmission.
32000 mi
poor shifting. significant jerking while traveling up large hills at low speed. Dealer performed tsb and reset cpu that controls shifts.
67700 mi
TSB recall for transmission control module. Smoothed out the shifting.
60000 mi
Automatic transmission clutch - parts ordered
84000 mi
US $800
Replace clutch pack
23000 mi
Addressed dual clutch transmission issues or stuttering/hesitating during 1st/2nd gear shifts.
Slight leaking led to more robust review of trans.
19000 mi
US $45
Stutter/shimmy when accelerating between 1st/2nd and 2nd/3rd gears.
23000 mi
vehicle shuddered when shifting between 2nd and 3rd¦ hunted for the right gear, revved excessively before shifting
27000 mi
shifting issue, under warranty, only required a re-flash.
ps: car is delivering an honest 38+ MPG on the road, drops to about 34 in town. 6sp AT
49000 mi
Transmission shifted rough and jerked at low speeds.
51000 mi
Car jerked and halted. Shop could not duplicate, computer said everything within params.
77000 mi
US $180
Diagnosed as bad TCM. Replacement TCM are on back order.
87000 mi
Dual clutch transmission exhibiting known problems or clutch slipping and grinding noise between 1st and 2nd gear shift. Ford Dealer updated the PCM and advised that shudder experienced by clutch slip was normal.
Clutch shaft broke, requiring replacement of entire clutch pedal assembly.
94200 mi
C $1600
Left 1/2 shaft.
25000 mi
Throwout bearing on clutch makes noise when first started in the morning (especially when the outside temp is cold). Dealership claims there is NO noise. I hear it every morning. Taking back into Dealership.
Dealer checked for vib. Blamed tires and rims AGAIN. Told to Road Force balance. Took to 2nd Ford dealer down the same St. They replaced passngr axle. Vibration still Xists. Tranny or CV bearing? 1st dealer stil blams now new tires & rims
45000 mi
replaced Left CV Joint; have sold car - would not hold up till paid off.
59000 mi
noisy front end
45500 mi
US $230
replaced both front half shafts, one was defective but it was hard to tell which one. so as long as we were at it.....and winter was coming!
Clutch position sensor switch has malfunctioned causing the idle to hang even with the clutch in. Switch squeaked since new, then started popping and the idle started hanging. Dealer doesn't have a clue what they're doing and replaced the spring.
Vehicle trans. at 44 mph was shifting in and out of OD rapidly-it gave the same feeling as a bad engine miss. Was told that it was "normal operation" per existing Ford standards for this vehicle at this time. Told to contact Ford CS to perhaps start SPR. Transmission shifting in and out of OD at 44 mph
No SPR or recall-contacted Parts and Service
33000 mi
While driving, a slight rattling noise was coming from the right front wheel area. Right front axle half-shaft was replaced.
159000 mi
US $118
dealer recommended new transmission $3200.refused offer to replace transmission. Replaced 16 oz of transmission fluid with Lucas Transmission Repair and am still driving it with little problem.
13000 mi
US $900
2nd gear failed in automatic transmission, transmission was replaced with new one by dealer under warranty.
On way to hospital, my clutch pedal stopped working.
Had to be towed to dealer, told a pin broke off clutch pedal arm, and needed pedal ass'y replaced.
3500 mi
Took car to a different dealer, found out the wiring for the clutch pedal was wrapped around the clutch pedal, frayed through the covering and shorted out causing light. - fixed wiring
20000 mi
Dealership called, new clutch pedal rubber cover is in. Went to dealership and it was installed, car was washed, and I was back on the road in less than 15 min.
CV axles were starting to click, so I replaced those. Also changed trans fluid, axle seals, front wheel bearings, tie rod ends, control arms, and rear (underside) motor mount. Also took it to a shop to have an alignment done.
Clutch travel had changed, with very narrow catch threshold. Shop inspected clutch and bled the system and problem appears to be better now. However it still feels different than it used to. May require another trip.
Passenger side CV boot missing clamp, no grease, joint looseness. Exhibited severe vibration on road after reassembly from strut replacement. Due to the large amount of passenger side suspension damage, I assume previous owner damaged the car in a accident. Passenger side axle replaced.
148000 mi
US $250
Bearing noise on passenger side. but not the wheel bearing.
replaced both axle shafts due to noise when turning as per TSB07-18-6
164300 mi
C $550
shift linkage inside transmission failed. Roll pin failed causing trans not to shift into gear.
191580 mi
C $75
clutch master cylinder was leaking at input rod seal. Replaced clutch master cylinder
126760 mi
C $440
Clutch master cylinder leaking. Replaced, all good
131440 mi
C $1200
Clutch and slave cylinder replaced.
143220 mi
C $600
Cv boot blew open. New one installed.
70000 mi
US $3000
Transmission went bad at 72000 miles
60000 mi
US $500
Clutch master cylinder began leaking into drivers floorboard. Fluid shared with brake system, causing brake light to turn on. Replaced by dealer; brakes and clutch bled.
93000 mi
US $300
Clutch master cylinder started leaking, and return spring also broke while the mechanic was replacing the cyclinder
I noticed a loud buzzing sound when shifting the ATX into gear. Dealership replaced #1 shift solenoid. They were not sure that solved the problem, so they replaced the entire valve body. Mechanic told me that the inside of ATX was clean, no shavings.
Intermittently, the speedometer would cease to function and/or fluctuate for a portion of my commute. Occasionally it was accompanied by rough shifts, but then normalized within about 2-5 minutes. A code of P0720 was given after the problem persisted through multiple drives and ultimately was self-diagnosed (Googled) to be a problem with the output speed sensor. I was able to find a speed sensor from NAPA that fit the car for $32, which was better than most other stores (at around $50) and online retailers didn't carry many options.
automatic transmision did not shift into top 2 gears. repaired with the 5 year 100,000 mile waranty that came with the vehicle at time of purchase of this vehicle when new.
Transmission "hanging up" in first, abruptly shifting into 2nd, other gears normal, shop said problem caused by failure of seal between engine and transmission
70000 mi
US $900
Band broke which controls 2 and 4 speed in auto trans After band replaced, car developed a harsh 1 - 2 shift, which shop could not diagnose or repair
71000 mi
US $700
Problem diagnosed to be a bad valve body, replaced and car runs perfectly.
Replaced front right drive axle due to boot leak. Possibly was due to hitting a curb as wheel showed damage also but did not leak air. I would have remembered hitting a curb that hard so I suspect another family member did it but would not fess up.
Replaced passenger side drive shaft due to noisy axle bearing. Also replaced stereo due to defective CD insertion motor. Both repairs covered under original warranty.
Transmission shift bushing, clutch master cylinder, and drivers side CV axle needed replacing. This was primarily the reason for trading it in along with the high car payment.
136000 mi
US $1200
Splined center hole on the clutch disc wore smooth. Had to replace disc.
113000 mi
US $50
Clutch master cylinder leaking break fluid when depressed. Replaced part and bled the system.
21334 mi
US $4679
Replace Flywheel and Clutch Assembly. Failure damaged splines on transaxle so it was replaced also.
65034 mi
US $1245
Dual-mass Flywheel again failed and was replaced along with clutch assembly.
Clutch master cylinder was leaking fluid inside the car. Cylinder was replaced.
169260 mi
EGR valve vacuum input plate disintegrated from rust, CEL on indicating low/no EGR flow. Rerouted EGR vacuum line and temporarily bypassed EGR system. This resolved an unidentified rough idle and acceleration issues, likely caused by a vacuum leak created by the rusted EGR valve. Improved drivability as a result.
57970 mi
C $184
Replace clutch master cylinder due to fluid leak (on floor mat.)
Replaced transmission and CV joints. This was the 2nd time it has been replaced since purchase. Since I plan to replace this car very soon, the shop suggested a used transmission to save money.
Easy repair, but odd problem. Transmission shop couldn't diagnose in two days with car.
Speedometer would stop working and transmission would overspeed.
Clutch master cylinder was leaking fluid inside the vehicle. Discovered fluid on the clutch pedal Replaced the Master cylinder assembly.
119660 mi
C $150
leaking clutch master cylinder
132680 mi
C $700
Hard time shifting to 1st gear and Reverse. Determined it was the release bearing as it was already making noise when i press the clutch but the noise disappears when i release the pedal
Was driving and all of a sudden when the transmission was shifting to overdrive it was like I shifted into neutral and floored it. It ended up being a shift selenoid in the transmission and when repaired found there was another one bad also.