Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 165 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
AC Compressor was making some serious noise. Dealer found that part of the compressor "disintegrated" (their words), sending little metal shards all over. This was causing the noise, and required replacing the compressor, then doing a couple of evacuation procedures to get the metal out.
The voice on the nav system cannot pronounce many street names correctly..it has a significant speech impediment ! Seems to be anything over 3 syllables.Service manager said "yes, I know it well..they're all like that".
15000 mi
The outside temperature indicator had become slow to respond. They replaced the sensor unit and it seems fine.
20300 mi
The backup camera started malfunctioning sometimes...dark screen, scrambled image. The dealer said they had a technical bulletin about it, and would need to replace the camera and wiring harness. They did, no charge.
23000 mi
Outside temperature indicator extremely slow to respond to change in temperature. They again replaced sensor unit (2nd time), seemed better to them, but next morning I found no change. All covered by warranty.
33200 mi
When you shut off engine, park lights stay on indefinitely 50% of the time.Light switches will not shut them off.Must activate ignition without starting car, then shut off again, to turn lights off. Dealer replaced DRL module,not fixed.
34200 mi
Again park lights were staying on after car turned off. They re-verified ground connections. After a week it started again. Ground connection WAS the fault. New DRL module very sensitive to excellent ground connection. Must retighten it every two months.
50400 mi
US $300
Related to DRL's added when US car was imported to Canada in 2014. Car turned on its park lights by itself when car turned off. Could not turn park lights off! Nissan dealer in town added a kill relay, fixed problem.
3000 mi
XM NavTraffic rarely warns verbally about traffic congestion on a route; doesn't indicate where green "traffic flowing" conditions exist along a route; and saying "Traffic Information" using Voice Recognition doesn't work as
5000 mi
Subwoofer in passenger door buzzed at certain low frequencies, requiring a replacement. Blind Spot Intervention system stopped functioning on at least two occasions, resulting in the normally green icon turning orange and blinking. After turning off the car for a few hours, system worked again. Dealer couldn't duplicate. Subwoofer speaker in passenger door replaced. Extraneous buzzing noise and sympathetic vibrations are now gone.
8000 mi
ITB10066 fixed the missing Call Waiting feature, fixed some issues with the iPod Touch, and fixes some other functions. Did not address any Navigation Systems issues previously reported.
14000 mi
US $196
ITB10-066B was installed to fix some software problems such as certain addresses not showing up in the right place and XM NavTraffic not downloading data fast enough.
16000 mi
Navigation system required a software update (ITB 11-046). Bluetooth microphone was replaced (ITB 11-047). Rear sunshade was replaced (ITB 11-05-P1238).
5000 mi
Reprogrammed navigation system. Cannot remember if it was a recall or TSB, but I had not noticed any issues with the nav system prior to this work.
46000 mi
Heated steering wheel failure. Related to a previous repair to AC system.
52000 mi
US $80
Dead battery after 25k miles
36900 mi
Air cooled drivers seat system fan was making a noise
39800 mi
Rear view camera was replaced.
2000 mi
seat cannot be elevated
11000 mi
Bluetooth phone mic bad. Other people could not hear me.
12000 mi
The passenger seat bottom was replaced to address an airbag disabled issue; car was at the dealer for about a month.
radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery. radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery.
20000 mi
Back-up (rear) camera failure. Camera and wiring harness replaced. There is a TSB for the camera.
11000 mi
In the last six months the car has stranded me three times. Each time the battery has been shot. Car is on its fourth new battery.
13000 mi
Car died again. went for a 60 minute run at a local park and when I came back the car was dead. lights were not left on and the car was shutdown.
39000 mi
Replaced power window switches, rear sunshade, and Bluetooth Mic as part of recall. Lubed squeeky power steering column. ..Also updated ECM with new software code to fix delay in transmission complaint..
48000 mi
Rear view camera displayed distorted view or black screen. Dealer replaced screen, but that didn't work. Went back 2nd time & dealer replaced camera and cable. Fixed the prob.
67000 mi
US $100
Interior lights would not turn on when door was open. Dealer replaced BCM, main dash harness, dash sub harness, and part of the CANBUS system (plug melted).
83900 mi
Navigation screen replaced per ITB due to flicker Both keyfobs failed and would not work even with new batteries
111626 mi
US $170
HID ballast replacement due to flickering driver side ballast. Replaced passenger side at the same time due to having the bumper already removed, etc.
121901 mi
US $211
Replaced OEM (as far as known) AC condenser with aftermarket unit due to rock chip damaging bottom right corner and causing leak.
138650 mi
US $146
Replaced aftermarket AC Condenser that lasted 3 years with UAC unit
Bluetooth Microphone Replacement Reprogramed Nav to correctly handle Call Waiting on bluetooth
28100 mi
Airbag Warning Light. Dealer replaced Airbag Sensor. Airbag warning light returned after 1 week. After Airbag Warning light came on for second time after first repair, dealer replaced driver's side airbag in steering wheel.
Bluetooth recall to fix bad bluetooth Rear window shade made noise and stopped working
51000 mi
A grinding noise (motor) started to appear when the car was put into gear. Owner diagnosed it to be the motor for the rear window shade (only in some cars). The car was taken to the dealer, diagnosed to be the cause and the part was order.
90000 mi
US $54
Rear window motorized shade makes a grinding sound every time the car is placed in reverse. This is apparently NOT covered by the Infiniti "Premium", top of the line, extended warranty and would have cost almost $700 to fix for the second time in 2 years. We declined to fix it at this time. SiriusXM looses signal frequently enough that the subscription to the service is basically useless. Dealer recommended replacing the antenna. This part is also not covered by the Infinity Premium extended warranty and would have cost me almost $1000 to fix. We declined.
47000 mi
Power tilt steering wheel squeaked while moving downward. Dealer ordered new tilt servo for steering wheel. Warranty repair.
57000 mi
Headlight intensity momentarily drops when braking.
26000 mi
Replaced BCM Module - car out of service for 2 weeks while part ordered from Japan.
27000 mi
Airbag light comes on for passenger seat with passenger in the vehicle, meaning the airbag is turned off. Best thing dealer came up with is to pull over and turn on/off car.
50000 mi
US $70
Instrumentation - after change of battery, instrument cluster showed error code that had to be cleared by dealer. My attempts to clear the code failed.
There is a speaker buzz that other owners have also reported. Dealer could not duplicate and Problem not yet solved. Dealer promises on my next service to find and resolve with my assistance.
BT nav update to fix issues passenger door speaker buzzed
62000 mi
Car would not start, and engine did not turn over. Following a jump-start, the dealer recharged the battery. However, "Service Engine" light came back after one day and is still on two days later.
76000 mi
US $60
The SES light came on, but there was no affect on vehicle performance. Dealer diagnosed it as a code emanating from AC system. They cleared the code and told me to return if it came on again. No issues since then.
14300 mi
outside temperature gauge very slow to respond. Not repaired, dealer did not have a fix.
16700 mi
battery dead after 4 days in garage, key system error message. dealer reprogrammed key and charged battery. battery dead again after 2 days in garage. second trip to dealer, engine module was reprogrammed and battery replaced as per service bulletin
6200 mi
Updated nav and voice recognition software. Replaced window control switches. Rear sunshade system replaced.
51000 mi
US $800
REPLACED ALTERNATOR
9800 mi
motor and sensor for steering wheel adjustments
20000 mi
Battery died. Dealer replaced battery at no charge.
20500 mi
Car was not able to start. Dealer explained that there is a flaw in system: when turning the ignition off, you need to make sure that the light tells you that turnoff was successful. Otherwise, the system continues to run. Drained battery.
25300 mi
Rear camera was replaced because it stopped working correctly.
40000 mi
US $875
collision avoidance system was not working and needed repair.
30000 mi
TSB for nav system, microphone and rear sun shade
124200 mi
Car would not hold a charge - battery would be drained after sitting for less than 2 hours. The computer software was reloaded and the system was rebooted.
5000 mi
Rear sunshade would not go down. Dealer also replaced the microphone for Bluetooth and updated computer.
Main window switch went bad. No windows would go up or down. Passenger window stuck in down position.
68600 mi
Memory button would not remember seat position. Replaced memory.
19000 mi
passenger mirror did not return to correct position, part ordered, still waiting 6 weeks later.
8000 mi
Interactive Cruise COntrol does not sense a vehicle in front of my car within the warning zone. Car does not slow down. Repair was not corrected. Scheduled for followup repair in 3 days.
Analog clock had become unplugged. Warranty repair.
86000 mi
US $100
Two TPMS sensors replaced.
92400 mi
US $730
On an intermittent basis, the A/C and fan can take 2-5 minutes to turn on. Sometimes, the system works for 30sec and then stops for a few minutes, no rhyme or reason. Mechanic replaced the blower motor and resistor, which helped somewhat.
93000 mi
Same issue with A/C noted earlier. Mechanic replaced a logic board (I forget the Infiniti term for it), but issue still exists and old logic board appears to be sound.
95000 mi
US $200
Dealer replaced blower motor relay (same as earlier repair done by my indy mechanic) to fix intermittent A/C delay issue. Turns out that it may be a short or loose connection in fuse box causing all of my issues. Dealer adjusted fuse box. Automatic steering wheel position function only works 50% of time upon entering vehicle. Dealer wanted to replace entire motor assy, which I declined. Forum indicates that it's probably a cheap sensor that needs to be replaced.
122000 mi
Automatic steering wheel position function only worked 50% of time upon entering vehicle. Never fixed. Just turned off the function. Research on the forums led me to believe that it was a fouled position sensor that runs about $200.
6700 mi
in shop twice for no start condition
6800 mi
No start condition, battery drained, electrical short. wont sart
6000 mi
No start condition still.
86000 mi
US $250
A/C not blowing cold air. Clutch on compressor not engaging. Whole unit replaced.
Starter broke and continued to drain the battery to zero cranking amps
22000 mi
Passenger door speaker torn.
120000 mi
US $225
One TPMS sensor went dead and had to be replaced.
22000 mi
Power up on drivers window needed to be reset was not working
31900 mi
Green Mold smells from air and heater, this has been a problem for about a month. Dealer sprayed chemicals in air intakes, now I have green mold and chemical smell. Cleaned new cabin filters as well.
27000 mi
Mold smell still in car. Dealer put BG cleaning kit into heater core. So far it may be working, we will see if mold smell is gone after chemical smell is gone.
38000 mi
Replaced the voice activation module.
36000 mi
the a/c did't work. they replaced the compressor
50000 mi
US $50
Power door lock button failed.
58000 mi
Nav screen/HVAC/Radio sporadically freezing up or going black.
52300 mi
Nav screen was going out and radio/HVAC freezing up. This is the 2nd time it's happened.
Driver seat heater was broken, replacing the control module fixed it.
138000 mi
Radio, then climate controls up front broke. Problem was that repeated movement or rear armrest had broken wire going to rear controls. Removed back seat (major pain for powered back seats) and then un-taped wire loom, found obvious break, re soldered wires, entire system started working again.
139000 mi
US $30
Seat heater in front passenger seat is failing. Likely due to sensor failing. Ordered $30 part from ebay to fix it (same part fixed same problem in front driver's seat) but have yet to put it in.
143000 mi
US $40
Low beam HID bulb went out
85100 mi
US $400
intermittent headlight
70000 mi
US $100
- Both side mirrors electric motors failed
- Passenger Rear window motor failed
- Memorized steering column and seat failed
94400 mi
Memory function for seats and mirrors having intermittant failure. Unable to determine cause of problem.
3589 mi
LDW camera replaced. LDW light on dash would illuminate for an extended period of time. LDW would not sense lane departure correctly.
80000 mi
On-board tire pressure display would not function; required re-setting. Driver door electric lock will not function.
84000 mi
US $300
Replace driver door lock actuator
93000 mi
US $400
Recurring head light problem - this was 4th bulb to be replaced in this car. CD player jammed
104700 mi
fifth unexplained incidence of low beam headlight bulbs failing.
Replaced NAV system due to Bluetooth not working correctly.
64000 mi
When parked in direct sunlight of summer and you get in the car, the A/C fan speed comes on very low and gradually speeds up when you really need it to blast you because it is >100 degrees inside the car. Requires manual override. Was told normal.
35000 mi
US $75
DVD Player stopped working properly
296000 mi
Replacement of the utility lightbulbs over the license plate
296000 mi
US $336
Headlamp bulb blown out and replaced
57000 mi
US $900
Passenger side window would twitch up and down when I first started the car. Not always, but sometimes. So the dealer replaced the motor Buttons to control radio on the steering wheel were replaced because the channel would sometimes change on it's own.
58000 mi
scratched homelink button.
52000 mi
weird issue with the driver heated seats. Infiniti has not figured out why it randomly turns off after 3 visits to dealer. Researching further. covered under warranty
41000 mi
US $200
Control module for radio/HVAC shorted out, ignoring commands or initiating them on its own intermittently (turned rear defrost on and off by itself; radio preset buttons wouldn't work). Problem solved by removing corrosion on connector pins.
110000 mi
US $600
Left headlight ballast no longer functioning. Replaced.
65200 mi
US $150
replace battery
104200 mi
US $498
Heated and cooled front seats no longer work. Did not get this done at the time, due to length of time it was taking to make other repairs. Tire pressure monitors on both back wheels failed.
112000 mi
US $140
Over time, the navigation display showed something looking like scratches across the screen. Finally, the display began to darken. While at Infiniti, the dealer stated the cost to replace the display would be approximately $1,800 plus tax. I found a used unit on eBay and installed myself. Works perfectly now.
26000 mi
Replaced motor for sunroof. MK: ordered parts.
27000 mi
Completed the replacement of sunroof motor.
44000 mi
Memory seat/steering wheel fail to return to preset condition. Part ordered.
46000 mi
Seat did not return to memory position upon re-entry to vehicle.
68000 mi
US $1200
Air conditioning unit stopped working. Compressor replaced.
47000 mi
active headlight feature not working, cost to repair is $1500 since the entire headlight assembly has to be removed.
Fuel door would not open. Discovered when attempting to refuel -gauge read 30 miles until empty. Not enough fuel in tank to drive 60 miles to closest Infinti dealership. Infiniti suggested calling the 1-800 service number and have car towed in.
103000 mi
Airbag recall service performed
33000 mi
window issue window issue
24000 mi
Amplifier replaced - warranty work, no cost
66000 mi
CD player won't play/needs replacing. Unit to be swapped when new one arrives. Nothing completed this trip. New CD unit received by dealership. Car taken back for swap of old/new unit. No problems since. CD player replaced and steering wheel recentered from previous alignment. All systems working normally.
55000 mi
US $100
Drivers Seat rails, and switches had to be replaced. Seat went into full recline position on its own while driving.
103000 mi
US $35
I needed to replace drivers side headlamp, needed to take off front drivers inner fenderwell, what a pain just to replace headlamp!
221000 mi
Stereo system not repaied as yet
222300 mi
US $300
Car stereo went out for repair,
72800 mi
US $500
Bad starter replaced.
73300 mi
US $200
Starter failed
56000 mi
US $1500
drivers seat assembly needs to be replaced. Approx cost $1500. Seat is loose upon starting/stoping.
27600 mi
Air conditioning control module failure. Under warranty.
85000 mi
US $800
Navigation system, computer, was replaced with one from a junkyard.
140000 mi
Airbag recall
196000 mi
US $85
Replaced AC Compressor Clutch Assembly. Did not remove compressor - only swapped Clutch Assembly.
61500 mi
Driver seat position memory not working.
81300 mi
Bad passenger side airbag module noted. Reset flashing seat belt indicator.
95000 mi
At 95K replaced the steering telescoping motor. It was making lots of creaking noises
108000 mi
US $1200
Replace AC Compressor, flush, recharge
110000 mi
US $80
Air Bag Light Flashing, would not reset. Sent Air Bag Module for Reset.
15000 mi
Window stuck down. Dealer had to order part. In shop 10 days.
100500 mi
US $1300
AC compressor
113000 mi
US $1236
AC compressor clutch failed. Replaced AC compressor.
Both side window mirrors have stripped their gears and the "auto down while backup" and "reset for different driver" no longer worked. Cost estimate of over $400 each to replace mechanism.
57000 mi
The "lower fan speed" button of the A/C controls on the dash, was stuck in a contact position (as if you were holding the button down). To fix the issue, the dealer replaced the entire button panel under warranty.
16000 mi
Replaced fuel filer door lock solenoid.
60000 mi
US $145
Battery was six years old. Car had not been started in seven weeks, engine would not turn over, charged battery and engine started. Took vehicle to dealership and they tested the battery, said it was still good. I decided that being the battery was six years old to replace it.
37000 mi
Back seat stopped reclining. Electrical outlet near front arm rest loose in mounting.
40000 mi
Back seat failed to recline. Electrical outlet in front (cig lighter) non functional.
86000 mi
US $1776
The four window switch on driver's side, one of the switches broke. They had replace the whole thing; $503, expensive!!
97000 mi
US $300
Cigarette lighter pulled out-electrical contacts broken. TPMS stopped working for front passenger tire
85760 mi
C $500
starter replaced
99200 mi
C $500
Replace starter
89900 mi
Vertical auto adjust motor for driver's side headlight malfunctioning. No repair made - vertical adjustment motor simply disconnected by owner.
55500 mi
US $100
Driver memory system not returning steering wheel back to driving position. Steering column tilt sensor replaced.
44004 mi
US $133
Replaced battery
85000 mi
US $1613
AC was not cooling. Compressor was replaced.
46000 mi
Sunshade button in the rear armrest was not working. Fixed under warranty.
104400 mi
US $1300
Power distribution computer failed, replaced
103000 mi
US $375
Click was heard when pushing the start button, no cranking. Vehicle diagnosed with bad starter.
59000 mi
US $20
Passenger side mirror could not tilt down and return correctly, in reverse (clicking noise). Replaced entire mirror housing.
69000 mi
US $650
Passenger mirror motor failure.
54000 mi
US $125
Tire press on computer display shoed wrong tire pressure.
80000 mi
Speaker needed to be replaced
44640 mi
C $995
Passenger side mirror actuator required replacing. Entirely covered under warranty.
Driver's side front window motor losing power, causing the window to slow or stop upon closing it. Dealer advised to replace window motor.
46000 mi
Driver's side power window motor was starting to lose power, causing the window to close slowly or when temps were very cold, the window would not open at all. Dealer advised that motor needed replacement. Motor was replaced under warranty in 1 day.
Trunk closure motor replaced. (Trunk would raise up when opened and then immediately close.)
Sunshade for sunroof was was replaced due to it becoming warped and would not open/close.
