2017 Infiniti Q50 Repairs and Problem Descriptions at TrueDelta

We are 103,000+ car owners sharing real-world car information.

Join Us

◆

◆

See repairs for all Infiniti Q50 model years.

Infiniti Q50 in Ontario, Canada Jun 2017 - Jun 2018
Jan 2018 8680 mi	Rattle in passenger seat when vehicle in motion

Infiniti Q50 in California, United States Jun 2017 - Jun 2018
Jun 2017 1000 mi	Replaced display screen because of slight imperfection

Infiniti Q50 in Tennessee, United States Jun 2021 - Jun 2022
Dec 2021 25000 mi	Check engine light kept popping on even after reset. Replaced gas cap but didn't fix so took to dealer. They did a software update and it fixed the problem.
Feb 2022 27000 mi	Front sensor on bumper kept giving error msg's on dash. Was replaced under warranty.

Infiniti Q50 in California, United States Jun 2017 - May 2021
Jun 2018 22000 mi	Some type of issue with the idle (rough idle)

Infiniti Q50 in California, United States Jun 2017 - Jun 2020
Jun 2018 15000 mi	belt was making noise at high revs.

Infiniti Q50 in Delaware, United States Jun 2017 - Jun 2022
Jul 2017 20598 mi US $485	AC blowing hot air at all Speeds. Tech evacuated and recharged AC system, no leaks detectable at this time. AC is only cold at highway speed. Not working in traffic and when idling. Tech found EVAC system .5lb low on Freon. Checked for leaks, No Leaks found. Recharged system with DYE, Found DYE at CPMMECTOR Line to condenser. Replaced line and O_rings. Evac and recharged and rechecked OKay
Aug 2017 21042 mi US $217	AC failed again a month after previous AC repair. Tech found low on Freon. Tested for leaks and no external leaks found. Removed lower dash on right side and removed AC Drain hose, found DYE in bottom of evaporator case. R&I Dash pad and cross bar to remove case. Disassemble case and replaced evaporator assembly, recharge system and recheck okay. Left rear TPMS Sensor will randomly not show any data on info screen. Tech found C1711 No data, replaced left rear TPMS
Sep 2017 21515 mi US $918	Car was blowing out white smoke and smelled of burning oil. Vehicle was Towed to my Infiniti dealership. Tech found bad misfire and fuel from exhaust P0301 CYL 1 Misfire. Found injector #1 stuck open. Replaced injector, fuel rail and fuel tube Assembly per ITB17-035.
Apr 2018 34471 mi US $224	During multi point inspection from the week prior tech recommended air filter, While replacing tech found the driver side air box retaining bolt seized into air box retaining nut. Replaced bolt washer, CVR lower and MNTG Assembly rubber.
Mar 2019 55160 mi US $252	Squealing noise coming from engine area while pressing gas after driving for over 20 miles. Tech verified concern, inspected and found drive belt assembly noisy. Performed ITB17-004A. Aligned AC compressor and EVAC and Recharged system.
Aug 2019 63027 mi US $1148	Blind spot system showing malfunction warming. Tech found malfunction Code C1B50 and C1B53 Side radar Malfunction present. Refer to ESM and Replaced RH Rear radar blind spot module.
Dec 2019 70042 mi US $659	Grinding noise coming from driver side rear tire. Tech performed road test and confirmed noise and found left rear caliper sticking and brake pads were under 2mm. Replaced Left rear caliper assembly and pads.
Mar 2021 94897 mi US $980	Rear passenger caliper seized, Replaced Rear Caliper Assembly, also had to Replace rear brake shoes/pad and Resurfaced rotors because of damaged caused by caliper seizing.
Jun 2021 100288 mi US $366	Horn was not working properly. Tech verified failure to low side horn causing muffled pitch and improper operation. Tech Replaced Horn Assembly
Aug 2021 104489 mi US $566	Problem: White Smoke coming out of tail pipe while idling. Solution: Pressure test cooling system and found failure to pass side heater hose causing leak into exhaust. Causing smoke, replaced passenger heater hose. During Diagnosing for my white smoke issue tech found check engine light on with code P00B4 Radiator coolant temp sensor current in ECM, Found Temp Sensor reading open resistance. Replaced Coolant Temp Sensor, Clear code and retest OK

Infiniti Q50 in New Jersey, United States Jun 2017 - Aug 2019
Sep 2017 8300 mi	Module that runs the touch interface in the screen locks up after a few minutes. Unable to control anything except hard buttons.
Dec 2018 26000 mi	Fuel injector stuck in open position. Fuel got into oil and was forced to perform full service. Unable to drive and was towed for free by Infiniti road side assistance. No dealer in 30 mile radius had a loaner and was forced to take a rental out at customer expense. Extremely disappointed with not being offered a covered loaner or rental. Manufacturer offered no assistance.

Infiniti Q50 in Ontario, Canada Jun 2017 - Mar 2019
Dec 2018 16740 mi C $615	Exhaust

Infiniti Q50 in Illinois, United States - May 2016
May 2016 5416 mi	The brake pedal was creaking / squeaking upon initial pressure being applied. Dealer replaced a switch.

Infiniti Q50 in Alberta, Canada Jun 2016 - Apr 2023
Dec 2016 24490 mi	Replaced lower Infiniti InTouch infotainment screen and reloaded software; apps were not loading properly.
Nov 2021 135160 mi C $255	Variable valve timing solenoid failure on left bank; replaced left and right solenoids.
Apr 2023 149420 mi C $680	Right lower control arm replaced with OEM part.

Infiniti Q50 in Tokyo-Shinagawa, Japan - Aug 2015
Feb 2015 54 mi	A rear radar sensor (blindspot monitor/backup collision intervention) failed 3 days from new. Sensor replaced under warranty.
Jul 2015 2790 mi	Insulation added around steering column. Squeak gone after.
Aug 2015 3720 mi	Squeak returned after prev. repair attempt. Replaced steering wheel trim piece, adjusted insulation around column.

Infiniti Q50 in Ontario, Canada Jun 2018 - Jan 2022
Jun 2018 34100 mi	Driver's seat stopped moving forward and backward

Infiniti Q50 in Ohio, United States May 2015 - Jul 2017
Jul 2015 19200 mi	Steering wheel was missing plastic. Asked for repair. Got a whole new steering wheel. Dealer had to use computer to install complicated steering.
Sep 2016 45000 mi	Cup holder spring was weak

Infiniti Q50 in California, United States Aug 2014 - Dec 2016
Jun 2016 14000 mi	Clock stopped working

Infiniti Q50 in New Jersey, United States Aug 2014 - Aug 2016
Sep 2014 21000 mi	In Touch system has had multiple problems since I leased it. Infiniti has been unable to fix the problems after multiple software upgrades. Navi issues, slow software, guidance lines not appearing in backup camera for 60 secs or more etc squeak in steering wheel
Nov 2014 22400 mi	InTouch system continues to malfunction periodically. Nav will show map of destination from previous day, radio will periodically become inoperative, will not display iPhone phone book data
Jul 2015 29000 mi	Navi continues to malfunction. Reverts to previous days starting destination upon start up. Overall operation of InTouch system poor. Needs to be rebooted at least weekly
Aug 2015 29700 mi	Navi continues to malfunction. Overall radio, navi system continues to be problematic. Ipod works only occasionally, phone interface does not work consistently with phone book. New apps do not work with Apple product

Infiniti Q50 in North Carolina, United States Oct 2014 - Apr 2017
Nov 2014	Software update
Nov 2015 20000 mi	The check engine light came on,thed dealer stated the ECM valve needed to be updated.

Infiniti Q50 in Quebec, Canada Apr 2014 - Sep 2016
Oct 2014 6200 mi	Fly by wire not working, getting error messages on the screen.
Dec 2015 18600 mi	Software update recall

Infiniti Q50 in British Columbia, Canada Jul 2014 - Jun 2022
Jun 2015 6820 mi	The Dunlop run flat 19 inch tires have a problem with squirming on the rims making noise. All tires were removed the rims were cleaned and the tire remounted the problem returned 2 days later. Hate these tires!
Jun 2017 27280 mi C $697	Rear pads replaced and rotors turned. I had the front brake assemblies cleaned and lubricated.

Infiniti Q50 in Minnesota, United States Sep 2013 - Mar 2014
Nov 2013 1200 mi	Took car in to dealer to have inTouch software updated to current version. Difficulties with navigation and user interface freezing or malfunctioning. Still have had freeze issue after update. More updates to come.
Jan 2014 2000 mi	Car has had recurring failures of the Direct Adaptive Steering system. Dealer attempted to repair by reprogramming system per the factory. Repair unsuccessful. Direct Adaptive Steering voluntary recall to install new programming to correct cold weather failure problem. System failed again on February 10 - going back to dealer for more work.
Feb 2014 2000 mi	Direct Active Steering keeps failing at start up. Problem brought on by cold weather. Dealer attempts to fix unsuccessful.
Mar 2014 2000 mi	Manufacturer was unable to resolve the problem with the DAS system. They bought the car back from me and refunded my purchase price, tax, title and license.

Infiniti Q50 in Ontario, Canada Dec 2013 - Jul 2015
Jan 2015 5320 mi	Update to the "intouch" electronic user interface.

Infiniti Q50 in Manitoba, Canada Apr 2014 - Jul 2017
Dec 2014 11160 mi	No power steering upon start up. Happened twice. Some reports of this when new but dealer assured me that my car had been updated. Apparently not. Fixed now and no further issues. Cruise control would not work - said there was an obstruction (there was none). Happened several times. Dealer says no fault found.
Dec 2016 29760 mi	cruise proximity warning (3rd time) and weird smell from vents

Infiniti Q50 in Colorado, United States Oct 2016 - Oct 2016
Oct 2016 34000 mi	Sensors going off randomly at stops

Infiniti Q50 in Connecticut, United States Jul 2013 - Dec 2018
Sep 2017 63000 mi	Drivers door no longer opened upon touching door handle. Had to replace body control module.
Sep 2018 73000 mi US $1254	RR shock strut had to be replaced
Oct 2018 73000 mi US $4200	Two control modules failed. Replaced with LKQ.

Infiniti Q50 in Ontario, Canada Oct 2014 - Apr 2015
Oct 2014 16120 mi	software update
Apr 2015 19220 mi	Infotainment system

Infiniti Q50 in Ontario, Canada Oct 2014 - Feb 2017
Feb 2017 44640 mi	ABS sensor failure

Infiniti Q50 in Virginia, United States Jan 2015 - Mar 2016
Mar 2016 42000 mi	Multiple warnings including ABS, cruise control, chassis, brakes...Both rear wheel speed sensors went out simultaneously. Kind of weird for both to go out but it was fixed.

Infiniti Q50 in Ontario, Canada Oct 2014 - Nov 2016
Jun 2015 6200 mi	There was a foul smell coming from the sunroof area. Turns out it is the drainage tubes that aren't properly working, and this is a known issue. Dealership was great and replaced them under warranty and the smell is gone.

Infiniti Q50 in Ontario, Canada Aug 2014 - Jul 2017
Dec 2014 3720 mi	heated steering wheel not functioning
Mar 2015 7440 mi	power steering failed in cold temperatures, known problem for the vehicle
Apr 2017 45260 mi C $500	Front and rear pads.

Infiniti Q50 in California, United States Jan 2014 - Jun 2014
Jun 2014 5000 mi US $100	Bluetooth music streaming not working as designed/advertised

Infiniti Q50 in Georgia, United States Apr 2016 - Jun 2022
Sep 2016 26000 mi	Turn signal chrome peeling off
Dec 2017 46000 mi	switch trim fell off and was replaced

Infiniti Q50 in Washington, United States Jan 2017 - Jul 2022
Mar 2018 36000 mi	Dealer recommended replacing window switches as the silver accent paint had chipped.
Jun 2018 37700 mi	One wiper arm stopped moving. The dealer tightened it to fix.

Infiniti Q50 in Arkansas, United States Jan 2015 - May 2018
Mar 2018 3000 mi	Dealer forgot to reconnect ABS sensor during previous service visit; the car basically shut down.

Infiniti Q50 in Massachusetts, United States Jun 2014 - Jul 2024
Oct 2017 25000 mi US $50	2g antenna was turned off. keychain battery replaced. oil change and inspection.

Infiniti Q50 in Hawaii, United States Sep 2013 - Jun 2018
Dec 2013 3000 mi	Engine fault light needed troubleshooting and reset. No problem found.
Jan 2015 14300 mi US $100	Service bulletins and software upgrade

Infiniti Q50 in Slovak Republic May 2018 - Jun 2022
Jan 2022 45260 mi €500	Terrible vibration during hard braking. Bake rotors and pads replaced on all wheels again after 25.000km.

Infiniti Q50 in California, United States Aug 2013 - Mar 2018
Sep 2013 1000 mi	Software upgrade for Nav system. Original system got lost twice traveling on I-5. "Big" revision was promised in Autumn, 2013, but no joy yet.

Infiniti Q50 in California, United States May 2014 - Jul 2016
Oct 2014 10500 mi	software update
Nov 2015 21000 mi	Seat loose/squeeking. Repaired quickly under warranty.

Infiniti Q50 in Illinois, United States Dec 2013 - Dec 2014
Nov 2014 17400 mi	Car would not recognize the second key fob on random occasions. Fobs were reprogrammed and worked for a month before experiencing the same problem again.

Infiniti Q50 in Georgia, United States Feb 2018 - Jul 2020
Apr 2018 52000 mi	Front dash speaker grill has been popped out. Dealership replaced it undrr warranty.
Jul 2018 57500 mi	Brake pedal squeaky noise. Dealer replaced brake boost under warranty

Infiniti Q50 in Tennessee, United States Apr 2014 - Sep 2015
Sep 2014 6000 mi	Transmission doesn't always seem to want to shift into higher gear after accelerating. However, dealer claims they could not replicate

Infiniti Q50 in Georgia, United States May 2016 - Oct 2019
Aug 2019 74000 mi	Valve or something replaced that wears down overtime. Driver side stopped cooling. Easy fix. Covered by CPO.

See TrueDelta's information for all Sedans

See TrueDelta's information for all Infiniti models.