2018 Jeep Cherokee Repairs and Problem Descriptions at TrueDelta

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See repairs for all Jeep Cherokee model years.

Jeep Cherokee in Illinois, United States Nov 2017 - Jun 2022
Jun 2018 3000 mi	Recall U39. Recall for fuel supply tube

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Jeep Cherokee in Colorado, United States Apr 2017 - Jun 2022
Mar 2018 7539 mi	Transmission sometimes hesitates when switching from R to D. Software update applied. Engine sometimes revs to 6K RPM at cold start, stays high RPM until shift out of Park. Fixed by TCM/PCM software update.

Jeep Cherokee in Pennsylvania, United States Dec 2016 - Dec 2019
Apr 2018 10000 mi	Service shifter light came on intermittently Part had to be ordered, may be in before June
Jun 2018 11000 mi	Replaced shifter assembly, check shifter message had been on and off for a couple months

Jeep Cherokee in Virginia, United States Feb 2017 - Jun 2018
Jul 2017 2000 mi	One of my key fobs stopped working.

Jeep Cherokee in Michigan, United States Jun 2017 - Jun 2018
Mar 2018 11000 mi	Sunroof rattle.

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Jeep Cherokee in Michigan, United States Dec 2016 - Jul 2017
Apr 2017 5000 mi	Car would not shift from park until multiple tries. Check engine light came on. Drove to dealership. Replaced transmission part. Took 1 month to get part for new vehicle. Had loaner the entire time. Five weeks total for repair to take place.
Jun 2017 7000 mi	Initial problem with shifting from park happened again. Jeep rebuilt the transmission this time. After complete transmission rebuild. Car still experienced the same problem after a few days. Called Crysler. They are now in the process of replacing the vehicle. Meanwhile they had to replace this radio in this vehicle too. Radio still not working right.

Jeep Cherokee in Colorado, United States Oct 2017 - Jun 2018
Nov 2017 300 mi	steering column issue under warranty, showed several codes. codes showed up again when mechanic was driving vehicle to my home. replaced steering column

Jeep Cherokee in California, United States Mar 2017 - Apr 2018
Apr 2018 5000 mi	Start/stop was disabled as battery was charging. Some sensor was bad or charging system was bad. They didn't really tell me. Took them a day or two to identify problem. Took them a day to get the part. Wrong part. Another day to get the part. Mechanic called in sick, took another day.

Jeep Cherokee in New Jersey, United States Sep 2017 - Jun 2022
Apr 2022 94000 mi US $1000	Air conditioning component leaking and needed to be replaced. Required dashboard removal

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Jeep Cherokee in Arizona, United States Feb 2017 - Feb 2021
Feb 2021 68000 mi US $300	Ignition coil went bad

Jeep Cherokee in Tennessee, United States Feb 2017 - Jun 2022
Nov 2021 43000 mi	Mileage performance recall.

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Jeep Cherokee in Ontario, Canada Apr 2016 - Sep 2018
Jun 2016 1240 mi	Hood was rubbing on the fenders when it was opened and closed. The dealership re adjusted the hood and squared it up so that it was not rubbing.

Jeep Cherokee in Indiana, United States Jul 2016 - Jun 2018
Jun 2018 14000 mi	Front proximity sensors kept seeing things that were not there. Tech made adjustments and reset system. No repair items.

Jeep Cherokee in Florida, United States Sep 2015 - Mar 2019
Mar 2018 34000 mi	Defective cell. Replaced under warranty.

Jeep Cherokee in Quebec, Canada Sep 2015 - Jun 2022
Nov 2021 53940 mi C $500	Problems with pads/rotors.
Jun 2022 63240 mi	Bushings and some rod.

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Jeep Cherokee in Newfoundland / Lab., Canada Sep 2015 - Jul 2022
Jul 2022 52080 mi C $160	2 aluminum exhaust brackets had severe bimetallic corrosion making the exhaust rattle and move around. This also caused one of the flex pipes to crack. New mounts installed and a new universal flex pipe welded in.

Jeep Cherokee in Iowa, United States Sep 2016 - Jun 2022
Oct 2021 46000 mi US $100	Engine began to miss, took to Woodhouse Jeep in Sioux City, IA and they diagnosed a bad ignition coil. Part ordered, covered under extended warranty with $100 deductible. Replaced and repaired the next day.

Jeep Cherokee in Wisconsin, United States Apr 2016 - Apr 2019
Aug 2017 14000 mi	Re-flash computer

Jeep Cherokee in North Carolina, United States Feb 2016 - Sep 2016
Mar 2016 5000 mi	Drivers side strut and mountbwere broken, right at delivery.

Jeep Cherokee in Maryland, United States Mar 2017 - Jun 2018
Apr 2018 19600 mi	Start Stop system inoperable light came on a little while ago, diagnosed as the Battery not giving enough Amps, replaced battery.

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Jeep Cherokee in Tennessee, United States Jun 2016 - Jan 2020
Apr 2017 11000 mi	Wiper Arm tension replacement

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Jeep Cherokee in Iowa, United States Feb 2016 - Mar 2016
Feb 2016 6000 mi	Front half shafts needed to be replaced with stepped half shafts due to wobble around 15-20 MPH while shifting into second gear.

Jeep Cherokee in Illinois, United States Jan 2018 - Feb 2021
Mar 2018 26300 mi	Recall on loose wiper arms Backup camera not working. Replaced it.

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Jeep Cherokee in Queensland, Australia Jul 2015 - Oct 2021
Nov 2015 6100 mi	small oil leak detected
Mar 2016 13640 mi	warranty work to replace engine oil cooler
Mar 2017 33480 mi	seal leak
Jul 2018 63240 mi	water pump seal failure
Feb 2020 83700 mi A $800	replaced front strutts

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Jeep Cherokee in Texas, United States Sep 2016 - Jun 2020
Sep 2017 44000 mi	Right HID bulb exploded and had to be replaced. Dealer wanted $350 for the bulb, another rep convinced then to do it under warranty, after all the car is only 2 years old.

Jeep Cherokee in Virginia, United States Jul 2015 - Mar 2021
Jun 2016 3000 mi	Oil switch bad
Feb 2017 8000 mi	Coolant leak. R and r upper and lower hoses and adapter Stop start innovations. R and r sensor. Still in nope. R and r battery.
Nov 2017 13000 mi	Erratic shifting. Refresh tcm. Stop start system not functioning properly. They said it was ok and was working for them.
Feb 2018 14000 mi	Stop/start inbox. R and r battery and ibs [intelligent battery sensor]

Jeep Cherokee in Ohio, United States Oct 2015 - Jun 2018
Jun 2017 30000 mi	Engine was shifting hard & would clunk when put into park. There were 3 computer updates that it needed to correct the problem.

Jeep Cherokee in Florida, United States Jan 2015 - Jul 2018
Jan 2017 11300 mi	Battery bad
Oct 2017 21000 mi	Emission system cause engine check light. Dealer updated and flashed memory. said it was a known problem

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Jeep Cherokee in Colorado, United States Apr 2015 - Mar 2019
Jan 2016 18300 mi	Leather wear on driver seat
Mar 2016 10000 mi	rear transaxle replacement

Jeep Cherokee in South Carolina, United States Apr 2015 - Jan 2016
Dec 2015 7000 mi	did a software update

Jeep Cherokee in Quebec, Canada Oct 2014 - Dec 2015
Apr 2015 17400 mi	dtm problem 4wd service light on no 4x4 leaking resonator
Dec 2015 44640 mi C $456	transmission is slipping after you do a stop. Transmission is slipping when going into reverse driver seat back support airbag leaking. unusable.

Jeep Cherokee in Maryland, United States Mar 2015 - Jun 2015
Apr 2015	Transmission failed and was completely replaced. Check engine light and warning lights for stop/start system and emergency brake system.

Jeep Cherokee in Tennessee, United States Oct 2014 - Nov 2016
Dec 2014 2000 mi	Dealer Updated TCU and PCU on Vehicle
Nov 2016 27000 mi	Stop Start would not work due to battery being charged error. Dealer said it was the battery or the voltage sensing unit. I traded it in prior to getting it repaired

Jeep Cherokee in Illinois, United States Oct 2014 - May 2018
Jul 2016 17500 mi	Leaking AC hose replaced under warranty.

Jeep Cherokee in Michigan, United States Nov 2014 - Jan 2022
Dec 2014 4000 mi	Tire pressure monitoring system malfunctioned. New sensor for tires ordered, but backordered and not insralled yet.
Dec 2015 24000 mi	Remote start on one key fob stopped working. New fob ordered & Installed on a subsequent trip.
Jan 2016 24700 mi	Program new key fob.
Apr 2016 28700 mi	Scraping noise from right front. Diagnosed as right front center driveshaft. Wheel bearing and driveshaft were ordered. Currently waiting on parts, so it hasn't been repaired yet. Front driveshaft bearings. Reported same problem previous quarter, but was waiting on parts. Parts came in, repaired in one day and now fine. Took it to a different dealer first & they misdiagnosed it as a cv joint.
Jan 2022 106000 mi US $2434	Rear differential replaced due to heavy corrosion and leakage through the differential.

Jeep Cherokee in Colorado, United States Nov 2014 - Nov 2017
Sep 2015 12000 mi	Flash TCM to latest revision. Really improved shifting and downshifting issues.
Sep 2017 33000 mi	Oil pressure sensor malfunction P0520. FCA had to replace sensor and plenum gaskets. They flashed PCM and TCM while in. Shifts better than it ever has. Happy with transmission now.

Jeep Cherokee in South Carolina, United States Dec 2014 - Sep 2016
Oct 2015 12500 mi	Re Flash transmission.

Jeep Cherokee in California, United States Feb 2015 - Apr 2017
Jul 2016 34300 mi	Replaced PDU
Sep 2016 41000 mi US $100	Parking brake + ESS not working

Jeep Cherokee in Oklahoma, United States Jun 2017 - Jul 2022
May 2018 55000 mi	Crankshaft / rear differential leak. New crankshaft put in and leak fixed under warranty.
Dec 2021 101000 mi US $1000	Rear differential leak
May 2022 107000 mi US $1500	Brake pads replaced and rotors resurfaced Oil cooler leak

Jeep Cherokee in Illinois, United States Feb 2016 - Mar 2018
Jan 2018 44000 mi US $100	In cold weather, below 10f, the transmission doesn't work, and the remote start shuts down after 10 seconds. The dealer updated the software at a cost of $100 but it did not solve the problem. Same things happen in cold weather.

Jeep Cherokee in Kentucky, United States Oct 2014 - Jun 2022
Nov 2017 47000 mi	Check engine light came on. Diagnosed as small leak in fuel vapor reclamation system. Dealer replaced a solenoid under warranty.
Jan 2018 47000 mi US $130	HID bulbs required replacement.
Nov 2021 101000 mi US $209	battery starting going dead
May 2022 104000 mi US $381	Replace front brake pads and turn the rotors.

Jeep Cherokee in Virginia, United States Jan 2015 - Apr 2018
Apr 2018 21000 mi US $300	Car wouldn't start. Service provided by Chrysler jump started car; drove to dealer, replaced battery.

Jeep Cherokee in Indiana, United States Aug 2014 - Oct 2017
Dec 2015 14000 mi	Transmission was reflashed with updated software to fix a number of shifting issues.

Jeep Cherokee in Oregon, United States Apr 2015 - Feb 2022
Feb 2022 125000 mi US $2000	Oil pump leaking badly

Jeep Cherokee in Georgia, United States Sep 2016 - Sep 2017
Mar 2017 24500 mi	TPS kept the car from accelerating beyond idling.
Sep 2017 25900 mi US $300	Battery replaced. Problem is not with the battery. The alternator CANNOT charge full capacity for a very long time after Cranking engine. It loses .3 volts every crank. When the Jeep sits for a length of time, it will self charge up. Due to the differences in Alternators for this Jeep, there are some questions as to which is the proper replacement and if this will truly fix the problem.

Jeep Cherokee in British Columbia, Canada Jun 2015 - Jun 2018
Jul 2017 17360 mi	Trailer wiring did not work, required two visits to the dealer to fix. Computer was updated to include the correct options.

Jeep Cherokee in Alberta, Canada Jan 2015 - Mar 2018
May 2017 29140 mi	Check Engine Light PCM Replaced Updated Software
Sep 2017 37200 mi	-Rough shifting -Skipping 2nd gear when slowing down, done to address a design flaw They replaced the Powertrain control module on the first visit, then updated the programming on the next two visits. They ultimately shared it is performing as designed. Not sure I agree with their assessment. Essentially I need a new transmission which they are unwilling to do so need to live with the lurching and jerking until I can replace the vehicle.

Jeep Cherokee in Alberta, Canada May 2016 - Jun 2022
Jan 2017	Transmission not always shifting smooth. Sometimes lurchs and shifts jerky. Dealer upgraded software.

Jeep Cherokee in Oregon, United States Mar 2016 - Dec 2021
Jun 2017 29000 mi	Hydraulic pressure sensor failure. Replace transmission valve body under manufacture warranty.
Jun 2018 37800 mi	Service transmission light came on. Transmission went into limp mode. TCU and TCU control cable failure. Both were replaced under power train warranty.

Jeep Cherokee in Massachusetts, United States May 2016 - Jun 2017
Jun 2016 17906 mi	PTU failed. Vehicle towed to dealer and part replaced. PTU/transfer case failed while driving. Vehicle was towed to dealership and part was replaced.
Aug 2016 22630 mi	Heard whistling coming from under the vehicle. Dealer determined it was the rear differential and replaced it, whistling stopped.
Jun 2017 34675 mi	Heard same whistling that was fixed by previous rear differential replacement. This time dealer determined it was the drive shaft. Dealer replaced the drive shaft, but vehicle is still making a whistling/bearing noise from under vehicle (loud & echoes off of buildings when driving) Will be taking it back to dealer asap.

Jeep Cherokee in Maine, United States Oct 2015 - Jun 2018
Jun 2017 40000 mi	Had a clunky rattle since new. Mechanic finally able to hear the problem. Traced to a loose or defective front right strut. Full replacement and repair were done for no charge. Now better than new.

Jeep Cherokee in North Carolina, United States Jan 2015 - Apr 2016
Oct 2015 20000 mi	Valve body replaced. A few transmission problems: rough shifts, hesitation, no 3-2 downshift, first to reverse delay. The valve body change did help some, but not the solution. FCA makes the dealer do this before replacement as protocol. sunroof rattles rear camera does not work at night
Dec 2015 24000 mi	transmission replaced replaced the sunroof rear camera replaced poor satellite radio reception
Jan 2016	FCA is repuchasing the vehicle

Jeep Cherokee in South Dakota, United States Sep 2014 - Mar 2018
Oct 2016 24000 mi	Oil filter housing leaking oil. R&R oil filter housing. Problem was noted by technician during a routine oil/filter service the prior week. Service writer also found 5 Software updates (FLASH) and they were completed at the same time.
Mar 2017 27325 mi	Left Rear axle seal was leaking. R&R axle seal.

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Jeep Cherokee in Wisconsin, United States Apr 2015 - Jun 2016
Aug 2015 5600 mi	The backseat began to rattle. Brought to dealer and found out that there was service bulletin on the rattle. They performed the bulletin and it fixed the problem.

Jeep Cherokee in New York, United States Jan 2015 - Feb 2017
Apr 2015 1200 mi	Transmission software update for shifting problems.
Jul 2015 2300 mi	Installed new half shafts for wobble in the front end
Apr 2016 7000 mi	Replaced entire drive train due to grinding noise while driving

Jeep Cherokee in Montana, United States Dec 2014 - Nov 2016
Jan 2015 1000 mi	Air bag malfunction. Harness had a kink in wiring due to being over tightened and passenger side airbag system replaced.
Feb 2015 2800 mi	Home link replaced in rear visor. Was no longer working after airbag repair, unclear if somehow caused by that repair.

Jeep Cherokee in Iowa, United States Sep 2014 - Oct 2016
Jul 2016 30500 mi	Button on shifter (to push to shift) broke/fell off. Appeared to be glued on, and glue melted. Button simply fell off in my hand.

Jeep Cherokee in Maryland, United States Oct 2014 - Mar 2015
Nov 2014 2800 mi	There was a bubble under the paint
Feb 2015 4900 mi	One of the rear speakers stopped working.

Jeep Cherokee in Ontario, Canada Apr 2015 - May 2017
Dec 2015 13020 mi	Had the front half-shaft TSB applied (low-speed wobble).

Jeep Cherokee in New York, United States Sep 2016 - Nov 2017
Oct 2017 17000 mi US $800	rotors were rotted, pads rotors

Jeep Cherokee in Michigan, United States Aug 2015 - Jun 2018
Apr 2018 45000 mi	Stop Start on and off.

Jeep Cherokee in Quebec, Canada Apr 2015 - Jun 2018
Oct 2015 6280 mi	Vibration felt in steering intermittently when accelerating from full stop, more noticeable when turning right (none towards left). Dealer changed right axel, but is not sure if it will resolve the problem!!! Update: reduced vibration about 80 percent.
Sep 2017 27280 mi	Ball joint completely finished

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Jeep Cherokee in Louisiana, United States Sep 2014 - Apr 2019
Dec 2015 31000 mi	intermittent hesitation or bogging down of engine after quick stop then go.

Jeep Cherokee in Florida, United States Sep 2015 - Sep 2018
Jan 2018 30500 mi	Engine Light on. Diagnosed as a bad thermostat

Jeep Cherokee in Ohio, United States Jan 2015 - May 2017
Nov 2015 21600 mi	After a software update due to a recall for an incorrectly installed snap ring the transmission lacks a 3-2-1 downshift. So minimal engine braking. Also stays in low gear after passing level acceleration.
Oct 2016 39000 mi	Rear Outboard SeatBelt latch failed to work
Dec 2016 44000 mi	Transmission shifting poorly
May 2017 48000 mi	Transmission driveability issues never resolved. Minimal engine braking, some hard shifts, sometimes holds a gear far too long. I had to take the vehicle in 3 times for a "shifter error", which was still happening off and on until I traded the vehicle. The shifter error did seem to be just that, a problem with the shifter electronics or shifter connections as it never affected trans operation. It was a real pain though as an error pops up in the DIC and you have to pull over and turn the vehicle on and off to clear or just keep driving with a useless information cluster until that is done.

Jeep Cherokee in Texas, United States Nov 2014 - Mar 2017
Mar 2015 5000 mi	Fogging headlight since purchased. Gears pop and vehicle jumps out of parking spot. Backup, radio screen stopped working. Dealer will not repair. Manufacturing told them not to repair anything

Jeep Cherokee in Texas, United States Jul 2016 - Mar 2018
Feb 2017 32000 mi	Central control unit for transmission failed. Replaced under warranty.

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Jeep Cherokee in Virginia, United States Sep 2017 - Aug 2022
Aug 2022 101000 mi US $200	Replace front rotors and brakes.

Jeep Cherokee in Manitoba, Canada Sep 2015 - Mar 2018
Jan 2018 31000 mi	new parts rust in the velocity joint ?

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Jeep Cherokee in Pennsylvania, United States Sep 2014 - Sep 2016
Oct 2015 27500 mi	Had latest transmission software update. Transmission is now MUCH better. Previously drove in Sport mode to make tranny more responsive. Now leave it in Auto!

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Jeep Cherokee in Massachusetts, United States Nov 2014 - Apr 2015
Nov 2014 14000 mi	13mph wobble between 2nd and 3rd gear dealer replaced front axles to no avail With cold temperatures steering wheel would groan while turning left or right dealer repaired
Mar 2015 19000 mi	Car stalling transmision locked out, replaced transmission.

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Jeep Cherokee in Kansas, United States Jul 2014 - Jun 2019
Dec 2014 1000 mi	Intermittent defective ignition coil was causing a misfire and CEL.
Jul 2016 2000 mi	Had shifting issues, transmission was replaced. It's like a different vehicle...much better! Low speed wobble on acceleration is still present. No TSB's available for the FWD V6. It would be nice to get this corrected.

Jeep Cherokee in Florida, United States Aug 2014 - Apr 2017
Oct 2016 19000 mi	Check engine light. Transmission replaced.
Apr 2017 27000 mi	Service Shifter warning came on 8 plus times in the last gew months. Dealer can find no code.

Jeep Cherokee in North Carolina, United States Apr 2014 - Jun 2022
May 2018 65000 mi US $283	Front rotors and brake pads replaced; rear brake pads replaced replacement of both inner fender liners - not sure how they were damaged but they were rubbing against the front tires at highway speeds
Jul 2021 105000 mi US $205	Oil Cooler replacement. Leak found during dealer visit - elected to replace on my own with the help of a friend. Well documented on forums of issues with oil cooler leaking (plastic with a metal base)
Sep 2021 99000 mi	Engine Oil Cooler replaced Well documented issue of leaking on some units Mazda unit purchased and installed
Oct 2021 108000 mi	TPMS replacement

Jeep Cherokee in Florida, United States Dec 2013 - Mar 2017
Aug 2014 10600 mi	Driver's side door handle proximity keyless entry not working as well as it should. Dealer replaced the door handle under warranty.
Nov 2014 16000 mi	While driving on the highway the car just stopped accelerating - error lights indicating issues with transmission and parking brake. Pulled over and had car towed to dealer. The transmission control module was replaced under warranty.
Feb 2015 20000 mi	At highway speeds, transmission service and parking brake service warnings came on. The transmission control module was replaced. The same module was replaced approximately 5,000 miles earlier for a similar issue.
Sep 2015 29000 mi	Flash software for BCM. TSB # 08-076-15 Flash software for TCM (transmission control module). TSB # 21-043-15 Tire pressure sensor showing 101. Dealer diagnosed and replaced sensor-tire pressure monitor. Part # 68249197AA.
Mar 2017 49000 mi US $480	software updates check engine light came on - oil pressure switch was replaced

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Jeep Cherokee in Washington, United States Jun 2014 - Dec 2015
Jan 2015 11500 mi	front PTU failed from within, spilling gear lube over engine. Was replaced under warranty.

Jeep Cherokee in New York, United States Jun 2014 - Jul 2017
Jul 2016 39700 mi US $475	My oil pressure sender went bad. My repair guy said this has been a common item with this engine and Chrysler should make it a recall. Also some people had this done and the replaced one went bad also. Make sure you get a newer replacement.

Jeep Cherokee in Maryland, United States May 2014 - Nov 2015
Oct 2015 11000 mi	Transmission has been replaced
Nov 2015 11000 mi	Check engine light

Jeep Cherokee in Washington, United States Jun 2014 - Sep 2017
Oct 2014 2000 mi	trans temp quickly climbed into the 200's and shifting became "lurchy". Shifts into and out of 5th gear seemed the worst. Downshifts into 2nd gear at stop lights were also abrupt. Dealer Diagnosis: complete trans replacement required.

Jeep Cherokee in South Carolina, United States Jun 2015 - Jun 2017
Jul 2015 11700 mi	Had dealer reflash Transmission control modules with new TSB to help remedy shifting issues (some rough shifting, irregular and busy shifting).
Nov 2015 17300 mi	Asked dealer to fix rough shifting transmission. Dealer said no problem was found. Will be trading in for another car, would not recommend an FCA vehicle to anyone.

Jeep Cherokee in Florida, United States May 2014 - Jun 2022
May 2015 15100 mi	trans failure @ very slow speed. Trans would not engage. Cherokee towed to Dealer.
May 2016 32400 mi	tow pkg lights to trailer = no power. car was re-flashed via Jeep Headquarters remotely
Aug 2017 53000 mi US $325	passenger side headlamp failure requiring replacement HID bulb

Jeep Cherokee in Utah, United States May 2015 - Jun 2015
Jun 2015 14000 mi	Frequent "service transmission" warnings, OBD error codes. Dealer was unable to reproduce problem, but observed error reports in history report. No known repairs, car was returned to me after 2 weeks.

Jeep Cherokee in Illinois, United States Jun 2014 - Oct 2015
Jul 2014 6800 mi	Had a intermittent squealing noise coming from the engine
Dec 2014 15000 mi	Sunroof rattle

Jeep Cherokee in Michigan, United States May 2014 - Jul 2015
Feb 2015 6300 mi	Refresh the transmission computer
Apr 2015 7200 mi	Flashed the transmission a second time. It still didn't fix the issue, the shifting still is not correct. It picks gears that will get you killed if you try to pull out infront of someone. It downshifts twice when passing sometimes.
May 2015 8000 mi	The sunroof rattles when closed horribly. The entire dash rattles over bumps or pavement imperfections. It sounds awful and the stereo can't always be turned up loud enough to cover the noises.
Jul 2015 8000 mi	The sunroof dash and doors rattle badly.

Jeep Cherokee in Illinois, United States Apr 2014 - Apr 2016
May 2014	Upgraded transmission software to improve Gear 1-4 shifting and throttle response
Feb 2015 9700 mi	Poor shift response, particularly in 1-2 and 2-3 upshifts. Transmission control software and drivetrain control software updated per Chrysler recall notice. Issue is now fully resolved.

Jeep Cherokee in Missouri, United States Feb 2014 - Feb 2014
Feb 2014 4000 mi	Hard shifting. Dealer confirmed transmission problem. Transmission shifting hard. Dealer refused test drive. Said it was fine.

Jeep Cherokee in Kentucky, United States Feb 2014 - Jul 2017
Jun 2014 6000 mi	12v outlet no longer works in center consul.
Jul 2015 18300 mi US $145	Broken power outlet

Jeep Cherokee in Oregon, United States Nov 2013 - May 2015
Aug 2014 23000 mi	Rear, fixed portion of sunroof exploded at 70 mph leaving two-foot hole and scattered fragments everywhere. Fix was a nightmare, worst in 40 years of owning cars. After 36 days had water leak, no wind blocker installed and handprints on headliner.
Sep 2014 23000 mi US $30	Oil Change. Oil change percentage system not reset to "0". Grase left on top of both front fenders. Dealer service experience with Smolich Jeep in Bend, OR continues to be totally unsatisfactory.

Jeep Cherokee in Pennsylvania, United States Nov 2013 - Jan 2017
Sep 2014 6000 mi	Rear hatch didn't unlock with proximity key did computer upgrade on all systems, far better hatch works, trans is also smoother
Apr 2015 11500 mi	Full system re flash, including trans update, shifts somewhat smoother
Jun 2015 14000 mi	Another re flash seems much smoother now shift wise
Oct 2015 15500 mi	Service trans light came on trans was slipping Valve body replaced, range sensor also replaced

Jeep Cherokee in Oregon, United States Nov 2013 - Dec 2016
Jun 2016 30000 mi	the fenders above the front and back wheels started peeling up. They replaced it with new ones.
Dec 2016 35000 mi	Complete computer failure, obvious electrical system failure involving multiple components, including 4WD, ABS, collision avoidance, Anti-lock Brake System, ACC/FCW

Jeep Cherokee in South Dakota, United States Feb 2014 - Oct 2014
Mar 2014 2000 mi	Erratic transmission operation. Vehicle would not move after being stopped at traffic signal, on three occasions. Required vehicle to be shut down and restarted. Vehicle dropped out of cruise control at 75 mph and told driver to engage Drive
Jun 2014 7000 mi	Had a loud clunk while shifting from reverse to drive, as well as erratic cruise control, on occasion. Completed TSB 21-018-14 for Transmission Flash. Completed TSB 18-013-14 . Flashed PCM
Jul 2014 7500 mi	Wife was driving on I-90, at 75 mph when the transmission disengaged. No drive to the wheels. Had to be towed to dealer. This was repeat problem. Found fault codes for TCM failure. Ordered new TCM (Transmission Control Module). Replaced.
Oct 2014 10000 mi	Eratic cruise control with the transmission shifting up and down causing the vehicle to speed up and slow down. Dealer took the vehicle as a trade in on a 2015 Jeep Cherokee TH. Wife drives the car, and I did not trust it.

Jeep Cherokee in Colorado, United States Feb 2014 - Mar 2017
Jan 2015 8200 mi	Vehicle began making strange noises during acceleration and deceleration. Dealer replaced power transfer unit (PTU).
Nov 2016 16000 mi	Driveshaft had to be replaced.

Jeep Cherokee in Colorado, United States Apr 2014 - Jun 2018
Jun 2014 2000 mi	Reflash transmission per dealer TSB 21-018-14
Dec 2016 44000 mi	Harsh shifting. Replaced transmission under warranty.
Aug 2017 56000 mi US $1000	Check Engine Light Code P0520 - Oil Pressure Sending Unit Low Loop. Sending unit replaced.

Jeep Cherokee in Quebec, Canada May 2014 - Jul 2018
Feb 2016 20460 mi	2 cooling hoses were leaking
Sep 2016 27900 mi	Leaking joint
Jul 2017 37510 mi	Check engine light: engine oil pressure sensor failure. Sensor replaced under warranty even if over by 500km.
Aug 2017 37820 mi	Transmission failure. Stuck in 4th gear. Replaced solenoid and transmission oil sensor.

Jeep Cherokee in Illinois, United States Jan 2014 - Jul 2015
Apr 2014 3000 mi	Bearing started to go on the water pump; made an intermittent squealing sound; replaced.
Dec 2014 17000 mi	Dash warning: service airbag system They need to remove the driver's seat to fix it.

Jeep Cherokee in Illinois, United States Jan 2014 - Apr 2015
Feb 2014	Squeaking diagnosed as coming from rear seat brackets. Dealer ordered parts. Back ordered now for 2 months. Many other Jeep dealers have ordered same parts, none are shipping. Chrysler has a known flaw in the rear seat but no fix yet.

Jeep Cherokee in Illinois, United States May 2014 - Feb 2022
May 2014 3000 mi	Power seat making grinding sound going back

Jeep Cherokee in Michigan, United States Jun 2014 - Feb 2019
Dec 2016 32000 mi	Upper strut bearings replaced due to creaking noises in cold temperatures
Feb 2017 34000 mi	Oil filter housing cracked, leaking engine oil. Dealer changed the oil on a previous visit and took responsibility for cracking the housing on the oil filter. They replaced it as an engine warranty item. It took three weeks to get the part due to back orders; seems cracked oil filter housings are a known problem with the Pentastar V-6 engine 2014. Upper strut brackets had to be replaced; previous fix didn't hold up

Jeep Cherokee in Florida, United States Feb 2015 - Jun 2022
Jun 2016 26000 mi	lights on center console that indicate the gear position were all lit up at the same time.

Jeep Cherokee in Tennessee, United States Jun 2014 - Apr 2015
Apr 2015 11000 mi	Mandatory software upgrade for reliability changed shifting character to reducing power up hills and at low speeds

Jeep Cherokee in Illinois, United States Dec 2015 - Jan 2017
Jan 2016	Computer needed to be re-flashed is what they called it.
Jan 2017 29000 mi	Oil pump went out. Bad oil leak but I noticed nothing and all gauges read correctly. No visible signs of oil leaks so I don't know if when brought in for oil change the mechanic or someone did something. ??

Jeep Cherokee in Alberta, Canada Jan 2017 - Oct 2017
Jan 2017 71300 mi C $500	Right rear shock was leaking bad and was replaced. As Cherokee shocks are not listed for aftermarket, had to go back to FCA - over $200 for shock alone.
Jun 2017 85560 mi C $1000	Rear right knuckle had one bushing that failed. Couldn't replace just the bushing, so had to replace the $700 knuckle part. No aftermarket parts available.
Sep 2017 89900 mi	Transmission failed, would not go in reverse. They thought they could just replace valve body, ended up needing entire tranny replacement. They covered under warranty even though it was 45k over.

Jeep Cherokee in Quebec, Canada Dec 2014 - May 2018
Jan 2016 27120 mi	Message service transmission. R01 recall done... all ok after
Feb 2017 30380 mi	Change belt tensioner
Aug 2017 37820 mi C $300	oil pressure switch replaced

Jeep Cherokee in Alberta, Canada Sep 2014 - Dec 2015
Jan 2015	Replaced module, car stalled out twice.
Jun 2015 3100 mi	Stalling issues. Transmission replaced, engine wiring harnesses replaced, TCM sensor replaced, steering sensor replaced, gas tank replaced, fuel pump replaced. New problems keep emerging and dealer is stumped. $23527 front tie rod replaced
Jul 2015 3200 mi	Transmission was throwing a "vehicle shifter not in park" code for the fourth time. Transmission replaced for the fourth time. Total repairs for vehicle under warranty was over 2.5x the value of the car.

Jeep Cherokee in Idaho, United States Apr 2014 - Mar 2015
May 2014	Loud thump when turning left from a stop. sway bar was replaced.
Jul 2014 3800 mi	Transmission started shifting very hard. Transmission was replaced by manufacturer.

Jeep Cherokee in New Hampshire, United States Aug 2014 - Aug 2016
Feb 2015 10700 mi	flash update after CEL came on.

Jeep Cherokee in Florida, United States Jul 2014 - Sep 2017
Apr 2014 835 mi	Front passenger wheel speed sensor replaced.
Feb 2015 10100 mi	No 3->2 downshift after R01 recall. Horrible delays in acceleration becoming a safety issue.
Aug 2016 24897 mi	Harsh 3-2 and 3-1 downshifts, hesitation on acceleration causing a loss in power. Transmission valve body replaced. Transmission software updated. Lane keeping assist stopped working. Techs had no clue what was wrong with it after days of diagnosis.
Apr 2017 31178 mi	Lane keeping assist stopped working. Replaced lower camera. Harsh 3-2 and 3-1 downshifts causing loss in power. Safety issue when trying to accelerate across traffic.
May 2017 32178 mi	Replaced transmission after reporting many instances of harsh 3-2 and 3-1 downshifts.

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Jeep Cherokee in Maine, United States Oct 2014 - Oct 2014
Oct 2014 6000 mi	Loud mechanical snap when shifting from park to drive after vehicle start. CV half-shafts removed and greased. Replaced rear torque strut mount. No change in symptoms. Binding/clank/snap of drivetrain components when reversing and turning. Still unresolved.

Jeep Cherokee in Florida, United States Jan 2021 - Jan 2022
Jan 2022 58000 mi US $3441	Replace oil cooler

Jeep Cherokee in North Carolina, United States Feb 2014 - Aug 2016
Sep 2015 43000 mi	Sunroof replaced Radio head unit replaced due to short in cellular antenna
Aug 2016 67000 mi	Coil pack for cylinder #5

Jeep Cherokee in New Jersey, United States Oct 2013 - Mar 2018
Dec 2015 10000 mi	Tailgate and remote start not working. After numerous tests it was determined that both of my key fobs were not working. Both key fobs were replaced.

Jeep Cherokee in Alabama, United States Jun 2014 - Mar 2016
Mar 2016 18000 mi	Mild wobble sensation between 10 and 20 miles per hour. Dealer was supposed to fix issue but never got the parts to do it. Just lived with the issue as it did not seem dangerous.

Jeep Cherokee in Louisiana, United States Nov 2014 - Apr 2017
Apr 2015 26200 mi	The windshield wipers were not working the way I expected. The mechanic advised that the high amount of pollen in our area causes the wipers to trigger in order to clear the sensor.
Aug 2015 32000 mi	There was some insulation over the rear hatch that was coming out.
Jun 2016 51000 mi	The jeep suddenly had a service parking brake and service transmission error. Initially the gas pedal did not respond. On restarting the car the transmission shifted abnormally from park to drive. I had the car towed to the dealership. Reflash.
Aug 2016 53800 mi	Similar to previous issue; suddenly service transmission lights come on, engine power is cut. Car was serviced under powertrain warranty

Jeep Cherokee in Michigan, United States Jun 2014 - Jul 2014
Jul 2014 13000 mi	Rattle from the rear sun roof due to wet seal. Car wobbles between 15 and 20 MPH.

Jeep Cherokee in South Dakota, United States Dec 2013 - Jun 2017
Nov 2014 4900 mi	Very slow shift from reverse to drive
Apr 2015 7200 mi	Slow shifting from reverse to drive.
Sep 2016 12000 mi	Updated modules: Power transfer unit; Drive train control; Radio frequency module; Instrument Panel cluster; Body control module; Electric park brake; Transmission control module.
Oct 2016 12000 mi	Blue tooth system keeps rejecting phone shortly after connecting it. It had worked perfectly until recently. Dealer updated all radio systems, and connected my phone. On the way home message appeared on screen that no phones were connected

Jeep Cherokee in Quebec, Canada Jun 2014 - Jun 2019
Nov 2015 21860 mi	Replacement of both front half shafts
Aug 2016 29760 mi	Faulty radar on adaptive cruise control system. Rpaired Under warranty
Apr 2017 35960 mi C $600	Replacement of back rotors and pads

Jeep Cherokee in Michigan, United States May 2014 - Jun 2018
Nov 2016 31800 mi	Power liftgate failed to operate. Dealer replaced liftgate latch and latch motor, liftgate struts.

Jeep Cherokee in Pennsylvania, United States May 2014 - Jun 2022
Jul 2014 1000 mi	Wobbles in 2nd gear between 1800 and 2200 RPM. Trans software up to date. Dealer believes it's front axles, and trans mount. Further repair required, awaiting parts.
Aug 2014 2000 mi	Front axles and trans mount replaced. Vehicle still wobbles between 1800-2200 RPM in 2nd gear. Chrysler says hold on additional repairs until solution is found. Awaiting Chrysler solution.
Mar 2015 9000 mi	Recall R01 for the transmission. Software reflash actually made the transmission more clunky.
Sep 2015 15000 mi	Both axles replaced with newly designed axles to eliminate shimmy/wobble. Successful repair.
Jun 2016 21000 mi	Front display was "burned out" after dealer installed software updates. need an entire display (speedometer ) unit.
Jun 2017 33000 mi	Low oil pressure sensor failed and set off check engine light. Sensor replaced under warranty.
Jun 2018 41000 mi	Transmission control module reprogrammed for smoother shifting

Jeep Cherokee in Wisconsin, United States Nov 2013 - Sep 2015
Apr 2014 3200 mi	update transmission computer programming? and first oil change transmission flash update, rough shifting from 1st to 2nd
Aug 2014 5100 mi US $130	service transmission light came on, tech told service dept to replace some transmission module. shifting better but still stutters and not perfect. transmission light went off door weather seal came off. tried to repair but jeep sent the wrong weather seal
Nov 2014 7500 mi US $18	warranty issue with incorrect lubricant
Jan 2015 8300 mi	replaced left front strut mount
Feb 2015 10000 mi	transmission flash update

Jeep Cherokee in Missouri, United States Mar 2015 - Jul 2015
Mar 2015 10000 mi	Torn axle boot, needed to be replaced. Grinding noise in steering. The repair was unsuccessful. Vibration when driving, pulling right.
Apr 2015 11000 mi	Not downshifting, causing a lag/no power when performing a rolling stop, as well as infrequent harsh shifting. Grinding/Rubbing noise when turning the steering wheel. Exhaust sputtering noise. Pulling to the left, steering wheel off center. Wobble/vibration when accelerating, due to incorrect axle installed previous visit. Wobble while accelerating. Nothing was done to fix this. Transmission would not downshift on rolling stop. Updated the transmission again, which did not work. Grinding noise when turning the wheel.
Jul 2015 12000 mi	Wobble when accelerating.

Jeep Cherokee in South Dakota, United States Jun 2014 - Nov 2015
Nov 2015 8000 mi	Front end wobble on acceleration and while turning.

Jeep Cherokee in Colorado, United States Jul 2014 - Jul 2017
Jul 2017 28000 mi US $100	Rear lift gate latch needed replaced

Jeep Cherokee in Missouri, United States Nov 2015 - Jul 2018
Mar 2016 30000 mi	Oil pressure sensor shorted out. Dealer replaced under warranty.
Jan 2018 70000 mi US $380	Check engine light came on indicating misfire in #2 cylinder. Turned out to be coil and plugs. Mechanic had to remove intake manifold to get at source of problem.
Mar 2018 76000 mi US $1200	Severe coolant leak - replaced water pump, thermostat, and radiator hose.

Jeep Cherokee in Nevada, United States Jan 2016 - Jan 2022
Oct 2016 35000 mi	hard shifting and low speed lag they had it 3 seperate times for 18 days and solved nothing

Jeep Cherokee in Ohio, United States Jan 2014 - May 2016
Aug 2014 4500 mi	Erratic shifting and throttle control. See reports on NHTSA for more details. Dealer re-flashed transmission control module per TSB 21-018-14. The problem seems to have been fixed.
Oct 2015 12200 mi	Software update for engine/transmission
Jan 2016 13200 mi	Sun Roof rattle. A TSB was found for this issue as others have complained about this issue. This is an ongoing issue with Jeep Cherokee. Throttle/transmission response via software. Delayed start then surge after accelerating from stop. Throttle control very erratic. This is a continuing issue with FCA. Problem fixed in 2016 cars.

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Jeep Cherokee in South Carolina, United States Jun 2014 - Nov 2016
Jan 2015 54800 mi	Transmission was replaced - completely. No description of what problem was. Chrysler wouldn't say.
Nov 2016 93000 mi US $120	Oil pressure sensor needed replacing. Not covered under warranty.

Jeep Cherokee in Florida, United States Aug 2014 - Oct 2015
Jan 2015 13000 mi	Searbelt rattle. Dealer didn't address at all. Dealer performed some transmission updates.

Jeep Cherokee in California, United States Jul 2015 - Aug 2015
Aug 2015 17000 mi	Jeep always jerky and shudders. Car suddenly starting dying out so took to dealer. They had Chrysler come tow it to dealer. Sensor was replaced in transmission. Still jerky sometimes, dealer says it takes a while to adjust.

Jeep Cherokee in Florida, United States Oct 2013 - Jun 2014
Feb 2014 1600 mi	TSB was applied due to harsh shifting

Jeep Cherokee in Florida, United States Sep 2014 - Mar 2015
Oct 2014 3300 mi	Transmission abruptly failed while driving on freeway. Transmission replaced. Having same problems with new transmission and returned 3 times for repair. Jeep claims nothing is wrong. Filed Lemon Law suit and awaiting arbitration date.
Mar 2015 5000 mi	Jeep never performed correctly before and after transmission blew. Lemon Law filed against Chrysler in Dec 2014 and March 2015 Chrysler purchased the Jeep Cherokee back from us.

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Jeep Cherokee in New York, United States Nov 2013 - Jan 2017
Apr 2015 24700 mi	Update software - TCM module. Improved shifting dramatically. Software update - infotainment module Software update - instrument cluster Software update - rear axle disconnect system

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Jeep Cherokee in Connecticut, United States Jun 2014 - Sep 2014
Apr 2014 1088 mi	Wobble at low speeds - TIres balanced and alignment corrected. This Does not resolve the issue. A pillar was taken apart and lubricated.
May 2014 2238 mi	Both front axles were replaced to remove the wobble. This did not fix the issue. A new TSB was performed. Issue still remained.
Jun 2014 4000 mi	Constant wobble during low speed/gears (felt mostly in 2-3 gear and at 15-20 MPH). Vibration felt in the car at high speeds (65-70 MPH). Car pulling to the right.
Sep 2014 4000 mi	Wobble remained. The car was bought back by Chrysler

Jeep Cherokee in Pennsylvania, United States Jul 2014 - Sep 2015
Jul 2015 9000 mi	Slow response from gas pedal to engine. Engine reved in drive after removing foot from pedal.

Jeep Cherokee in Arizona, United States Feb 2014 - Jun 2022
Aug 2016 28000 mi	Had to install 8 software updates
Jan 2022 79000 mi US $1300	Could not put gas in the gas tank. Had to replace the entire gas tank. Check valve ball stuck at the top of the tank blocking the air coming out of the tank as was filling the tank.

Jeep Cherokee in Pennsylvania, United States May 2016 - Sep 2018
Jan 2017 56000 mi US $260	Connector for active grille shutters corroded, harness had to be replaced

Jeep Cherokee in Minnesota, United States Jun 2014 - Jan 2022
Jun 2014 23000 mi	remote fuel door. Had to replace the whole engine wire harness
Nov 2014 37000 mi	Noise in the sunroof going over bumps. Had to replace the sunroof frame, motor and glass
Feb 2016 76000 mi US $100	Fuel door Broke
Sep 2017 125000 mi	Wind noice thru the sunroof. Fixed the trim
Mar 2021 212000 mi US $200	Radiator leak

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See TrueDelta's information for all SUVs

See TrueDelta's information for all Jeep models.

2018 Jeep Cherokee 4dr SUV

2017 Jeep Cherokee 4dr SUV

2017 Jeep Cherokee 4dr SUV

2017 Jeep Cherokee 4dr SUV

2016 Jeep Cherokee 4dr SUV

2016 Jeep Cherokee 4dr SUV

2016 Jeep Cherokee 4dr SUV

2016 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2015 Jeep Cherokee 4dr SUV

2014 Jeep Cherokee

2014 Jeep Cherokee 4dr SUV

2014 Jeep Cherokee 4dr SUV

2014 Jeep Cherokee 4dr SUV

2014 Jeep Cherokee 4dr SUV

2014 Jeep Cherokee 4dr SUV

2014 Jeep Cherokee 4dr SUV

2018 Jeep Cherokee Repair Histories