2018 Jeep Cherokee Jeep Cherokee 2018

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2018 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Illinois, United States
Nov 2017 - Jun 2018
Jun 2018

3000 mi
Recall U39. Recall for fuel supply tube 

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2017 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Virginia, United States
Feb 2017 - Jun 2018
Jul 2017

2000 mi
One of my key fobs stopped working. 
Jeep Cherokee in Michigan, United States
Jun 2017 - Jun 2018
Mar 2018

11000 mi
Sunroof rattle. 
Jeep Cherokee in Pennsylvania, United States
Dec 2016 - May 2019
Apr 2018

10000 mi
Service shifter light came on intermittently Part had to be ordered, may be in before June 
Jun 2018

11000 mi
Replaced shifter assembly, check shifter message had been on and off for a couple months 
Jeep Cherokee in Colorado, United States
Apr 2017 - Jun 2018
Mar 2018

7539 mi
Transmission sometimes hesitates when switching from R to D. Software update applied. Engine sometimes revs to 6K RPM at cold start, stays high RPM until shift out of Park. Fixed by TCM/PCM software update. 

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2017 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in California, United States
Mar 2017 - Apr 2018
Apr 2018

5000 mi
Start/stop was disabled as battery was charging. Some sensor was bad or charging system was bad. They didn't really tell me. Took them a day or two to identify problem. Took them a day to get the part. Wrong part. Another day to get the part. Mechanic called in sick, took another day. 
Jeep Cherokee in Michigan, United States
Dec 2016 - Jul 2017
Apr 2017

5000 mi
Car would not shift from park until multiple tries. Check engine light came on. Drove to dealership. Replaced transmission part. Took 1 month to get part for new vehicle. Had loaner the entire time. Five weeks total for repair to take place. 
Jun 2017

7000 mi
Initial problem with shifting from park happened again. Jeep rebuilt the transmission this time. After complete transmission rebuild. Car still experienced the same problem after a few days. Called Crysler. They are now in the process of replacing the vehicle. Meanwhile they had to replace this radio in this vehicle too. Radio still not working right. 
Jeep Cherokee in Colorado, United States
Oct 2017 - Jun 2018
Nov 2017

300 mi
steering column issue under warranty, showed several codes. codes showed up again when mechanic was driving vehicle to my home. replaced steering column 

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2016 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Indiana, United States
Jul 2016 - Jun 2018
Jun 2018

14000 mi
Front proximity sensors kept seeing things that were not there. Tech made adjustments and reset system. No repair items. 
Jeep Cherokee in Ontario, Canada
Apr 2016 - Jun 2018
Jun 2016

1240 mi
Hood was rubbing on the fenders when it was opened and closed. The dealership re adjusted the hood and squared it up so that it was not rubbing. 
Jeep Cherokee in Florida, United States
Sep 2015 - Jun 2018
Mar 2018

34000 mi
Defective cell. Replaced under warranty. 

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2016 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Wisconsin, United States
Apr 2016 - Jun 2018
Aug 2017

14000 mi
Re-flash computer 
Jeep Cherokee in Maryland, United States
Mar 2017 - Jun 2018
Apr 2018

19600 mi
Start Stop system inoperable light came on a little while ago, diagnosed as the Battery not giving enough Amps, replaced battery. 
Jeep Cherokee in North Carolina, United States
Feb 2016 - Sep 2016
Mar 2016

5000 mi
Drivers side strut and mountbwere broken, right at delivery. 

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2016 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in Tennessee, United States
Jun 2016 - Jun 2018
Apr 2017

11000 mi
Wiper Arm tension replacement 

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2016 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Illinois, United States
Jan 2018 - Jun 2018
Mar 2018

26300 mi
Recall on loose wiper arms Backup camera not working. Replaced it. 
Jeep Cherokee in Iowa, United States
Feb 2016 - Mar 2016
Feb 2016

6000 mi
Front half shafts needed to be replaced with stepped half shafts due to wobble around 15-20 MPH while shifting into second gear. 

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2015 Jeep Cherokee 4dr SUV

turbocharged 168hp 2.0L I4 Diesel 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Queensland, Australia
Jul 2015 - Aug 2018
Nov 2015

6100 mi
small oil leak detected 
Mar 2016

13640 mi
warranty work to replace engine oil cooler 
Mar 2017

33480 mi
seal leak 
Jul 2018

63240 mi
water pump seal failure 

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2015 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic FWD

Jeep Cherokee in Florida, United States
Jan 2015 - Jul 2018
Jan 2017

11300 mi
Battery bad 
Oct 2017

21000 mi
Emission system cause engine check light. Dealer updated and flashed memory. said it was a known problem 
Jeep Cherokee in Ohio, United States
Oct 2015 - Jun 2018
Jun 2017

30000 mi
Engine was shifting hard & would clunk when put into park. There were 3 computer updates that it needed to correct the problem. 
Jeep Cherokee in Texas, United States
Sep 2016 - Aug 2018
Sep 2017

44000 mi
Right HID bulb exploded and had to be replaced. Dealer wanted $350 for the bulb, another rep convinced then to do it under warranty, after all the car is only 2 years old. 
Jeep Cherokee in Virginia, United States
Jul 2015 - Jun 2018
Jun 2016

3000 mi
Oil switch bad 
Feb 2017

8000 mi
Coolant leak. R and r upper and lower hoses and adapter Stop start innovations. R and r sensor. Still in nope. R and r battery. 
Nov 2017

13000 mi
Erratic shifting. Refresh tcm. Stop start system not functioning properly. They said it was ok and was working for them. 
Feb 2018

14000 mi
Stop/start inbox. R and r battery and ibs [intelligent battery sensor] 

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2015 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in California, United States
Feb 2015 - Apr 2017
Jul 2016

34300 mi
Replaced PDU 
Sep 2016

41000 mi

US $100
Parking brake + ESS not working 
Jeep Cherokee in South Carolina, United States
Dec 2014 - Sep 2016
Oct 2015

12500 mi
Re Flash transmission. 
Jeep Cherokee in Colorado, United States
Nov 2014 - Nov 2017
Sep 2015

12000 mi
Flash TCM to latest revision. Really improved shifting and downshifting issues. 
Sep 2017

33000 mi
Oil pressure sensor malfunction P0520. FCA had to replace sensor and plenum gaskets. They flashed PCM and TCM while in. Shifts better than it ever has. Happy with transmission now. 
Jeep Cherokee in Oklahoma, United States
Jun 2017 - Jun 2018
May 2018

55000 mi
Crankshaft / rear differential leak. New crankshaft put in and leak fixed under warranty. 
Jeep Cherokee in Virginia, United States
Jan 2015 - Apr 2018
Apr 2018

21000 mi

US $300
Car wouldn't start. Service provided by Chrysler jump started car; drove to dealer, replaced battery. 
Jeep Cherokee in British Columbia, Canada
Jun 2015 - Jun 2018
Jul 2017

17360 mi
Trailer wiring did not work, required two visits to the dealer to fix. Computer was updated to include the correct options. 
Jeep Cherokee in Maine, United States
Oct 2015 - Jun 2018
Jun 2017

40000 mi
Had a clunky rattle since new. Mechanic finally able to hear the problem. Traced to a loose or defective front right strut. Full replacement and repair were done for no charge. Now better than new. 
Jeep Cherokee in Tennessee, United States
Oct 2014 - Nov 2016
Dec 2014

2000 mi
Dealer Updated TCU and PCU on Vehicle 
Nov 2016

27000 mi
Stop Start would not work due to battery being charged error. Dealer said it was the battery or the voltage sensing unit. I traded it in prior to getting it repaired 
Jeep Cherokee in Illinois, United States
Feb 2016 - Mar 2018
Jan 2018

44000 mi

US $100
In cold weather, below 10f, the transmission doesn't work, and the remote start shuts down after 10 seconds. The dealer updated the software at a cost of $100 but it did not solve the problem. Same things happen in cold weather. 
Jeep Cherokee in Michigan, United States
Nov 2014 - Mar 2018
Dec 2014

4000 mi
Tire pressure monitoring system malfunctioned. New sensor for tires ordered, but backordered and not insralled yet. 
Dec 2015

24000 mi
Remote start on one key fob stopped working. New fob ordered & Installed on a subsequent trip. 
Jan 2016

39700 mi
Program new key fob. 
Apr 2016

28700 mi
Scraping noise from right front. Diagnosed as right front center driveshaft. Wheel bearing and driveshaft were ordered. Currently waiting on parts, so it hasn't been repaired yet. Front driveshaft bearings. Reported same problem previous quarter, but was waiting on parts. Parts came in, repaired in one day and now fine. Took it to a different dealer first & they misdiagnosed it as a cv joint. 
Jeep Cherokee in Alberta, Canada
May 2016 - Sep 2018
Jan 2017 Transmission not always shifting smooth. Sometimes lurchs and shifts jerky. Dealer upgraded software. 
Jeep Cherokee in Quebec, Canada
Oct 2014 - Dec 2015
Apr 2015

17400 mi
dtm problem 4wd service light on no 4x4 leaking resonator 
Dec 2015

44640 mi

C $456
transmission is slipping after you do a stop. Transmission is slipping when going into reverse driver seat back support airbag leaking. unusable. 
Jeep Cherokee in North Carolina, United States
Jan 2015 - Apr 2016
Oct 2015

20000 mi
Valve body replaced. A few transmission problems: rough shifts, hesitation, no 3-2 downshift, first to reverse delay. The valve body change did help some, but not the solution. FCA makes the dealer do this before replacement as protocol. sunroof rattles rear camera does not work at night 
Dec 2015

24000 mi
transmission replaced replaced the sunroof rear camera replaced poor satellite radio reception 
Jan 2016 FCA is repuchasing the vehicle 
Jeep Cherokee in South Carolina, United States
Apr 2015 - Jan 2016
Dec 2015

7000 mi
did a software update 
Jeep Cherokee in Oregon, United States
Mar 2016 - Jun 2018
Jun 2017

29000 mi
Hydraulic pressure sensor failure. Replace transmission valve body under manufacture warranty. 
Jun 2018

37800 mi
Service transmission light came on. Transmission went into limp mode. TCU and TCU control cable failure. Both were replaced under power train warranty. 
Jeep Cherokee in Indiana, United States
Aug 2014 - Oct 2017
Dec 2015

14000 mi
Transmission was reflashed with updated software to fix a number of shifting issues. 
Jeep Cherokee in South Dakota, United States
Sep 2014 - Jun 2018
Oct 2016

24000 mi
Oil filter housing leaking oil. R&R oil filter housing. Problem was noted by technician during a routine oil/filter service the prior week. Service writer also found 5 Software updates (FLASH) and they were completed at the same time. 
Mar 2017

27325 mi
Left Rear axle seal was leaking. R&R axle seal. 
Jeep Cherokee in Alberta, Canada
Jan 2015 - Mar 2018
May 2017

29140 mi
Check Engine Light PCM Replaced Updated Software 
Sep 2017

37200 mi
-Rough shifting -Skipping 2nd gear when slowing down, done to address a design flaw They replaced the Powertrain control module on the first visit, then updated the programming on the next two visits. They ultimately shared it is performing as designed. Not sure I agree with their assessment. Essentially I need a new transmission which they are unwilling to do so need to live with the lurching and jerking until I can replace the vehicle. 
Jeep Cherokee in Georgia, United States
Sep 2016 - Sep 2017
Mar 2017

24500 mi
TPS kept the car from accelerating beyond idling. 
Sep 2017

25900 mi

US $300
Battery replaced. Problem is not with the battery. The alternator CANNOT charge full capacity for a very long time after Cranking engine. It loses .3 volts every crank. When the Jeep sits for a length of time, it will self charge up. Due to the differences in Alternators for this Jeep, there are some questions as to which is the proper replacement and if this will truly fix the problem. 
Jeep Cherokee in Illinois, United States
Oct 2014 - May 2018
Jul 2016

17500 mi
Leaking AC hose replaced under warranty. 
Jeep Cherokee in Kentucky, United States
Oct 2014 - Jun 2018
Nov 2017

47000 mi
Check engine light came on. Diagnosed as small leak in fuel vapor reclamation system. Dealer replaced a solenoid under warranty. 
Jan 2018

47000 mi

US $130
HID bulbs required replacement. 
Jeep Cherokee in Maryland, United States
Mar 2015 - Jun 2015
Apr 2015 Transmission failed and was completely replaced. Check engine light and warning lights for stop/start system and emergency brake system. 
Jeep Cherokee in Massachusetts, United States
May 2016 - Jun 2017
Jun 2016

17906 mi
PTU failed. Vehicle towed to dealer and part replaced. PTU/transfer case failed while driving. Vehicle was towed to dealership and part was replaced. 
Aug 2016

22630 mi
Heard whistling coming from under the vehicle. Dealer determined it was the rear differential and replaced it, whistling stopped. 
Jun 2017

34675 mi
Heard same whistling that was fixed by previous rear differential replacement. This time dealer determined it was the drive shaft. Dealer replaced the drive shaft, but vehicle is still making a whistling/bearing noise from under vehicle (loud & echoes off of buildings when driving) Will be taking it back to dealer asap. 
Jeep Cherokee in Colorado, United States
Apr 2015 - Dec 2017
Jan 2016 Leather wear on driver seat 
Mar 2016

10000 mi
rear transaxle replacement 

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2015 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in New York, United States
Sep 2016 - Nov 2017
Oct 2017

17000 mi

US $800
rotors were rotted, pads rotors 
Jeep Cherokee in Michigan, United States
Aug 2015 - Jun 2018
Apr 2018

45000 mi
Stop Start on and off. 
Jeep Cherokee in Montana, United States
Dec 2014 - Nov 2016
Jan 2015

1000 mi
Air bag malfunction. Harness had a kink in wiring due to being over tightened and passenger side airbag system replaced. 
Feb 2015

2800 mi
Home link replaced in rear visor. Was no longer working after airbag repair, unclear if somehow caused by that repair. 
Jeep Cherokee in Maryland, United States
Oct 2014 - Mar 2015
Nov 2014

2800 mi
There was a bubble under the paint 
Feb 2015

4900 mi
One of the rear speakers stopped working. 
Jeep Cherokee in Ontario, Canada
Apr 2015 - May 2017
Dec 2015

13020 mi
Had the front half-shaft TSB applied (low-speed wobble). 
Jeep Cherokee in Wisconsin, United States
Apr 2015 - Jun 2016
Aug 2015

5600 mi
The backseat began to rattle. Brought to dealer and found out that there was service bulletin on the rattle. They performed the bulletin and it fixed the problem. 
Jeep Cherokee in New York, United States
Jan 2015 - Feb 2017
Apr 2015

1200 mi
Transmission software update for shifting problems. 
Jul 2015

2300 mi
Installed new half shafts for wobble in the front end 
Apr 2016

7000 mi
Replaced entire drive train due to grinding noise while driving 
Jeep Cherokee in Quebec, Canada
Apr 2015 - Jun 2018
Oct 2015

6280 mi
Vibration felt in steering intermittently when accelerating from full stop, more noticeable when turning right (none towards left). Dealer changed right axel, but is not sure if it will resolve the problem!!! Update: reduced vibration about 80 percent. 
Sep 2017

27280 mi
Ball joint completely finished 
Jeep Cherokee in Iowa, United States
Sep 2014 - Oct 2016
Jul 2016

30500 mi
Button on shifter (to push to shift) broke/fell off. Appeared to be glued on, and glue melted. Button simply fell off in my hand. 

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2015 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in Louisiana, United States
Sep 2014 - Jun 2018
Dec 2015

31000 mi
intermittent hesitation or bogging down of engine after quick stop then go. 
Jeep Cherokee in Texas, United States
Jul 2016 - Mar 2018
Feb 2017

32000 mi
Central control unit for transmission failed. Replaced under warranty. 
Jeep Cherokee in Ohio, United States
Jan 2015 - May 2017
Nov 2015

21600 mi
After a software update due to a recall for an incorrectly installed snap ring the transmission lacks a 3-2-1 downshift. So minimal engine braking. Also stays in low gear after passing level acceleration. 
Oct 2016

39000 mi
Rear Outboard SeatBelt latch failed to work 
Dec 2016

44000 mi
Transmission shifting poorly 
May 2017

48000 mi
Transmission driveability issues never resolved. Minimal engine braking, some hard shifts, sometimes holds a gear far too long. I had to take the vehicle in 3 times for a "shifter error", which was still happening off and on until I traded the vehicle. The shifter error did seem to be just that, a problem with the shifter electronics or shifter connections as it never affected trans operation. It was a real pain though as an error pops up in the DIC and you have to pull over and turn the vehicle on and off to clear or just keep driving with a useless information cluster until that is done. 
Jeep Cherokee in Florida, United States
Sep 2015 - Sep 2018
Jan 2018

30500 mi
Engine Light on. Diagnosed as a bad thermostat 
Jeep Cherokee in Texas, United States
Nov 2014 - Mar 2017
Mar 2015

5000 mi
Fogging headlight since purchased. Gears pop and vehicle jumps out of parking spot. Backup, radio screen stopped working. Dealer will not repair. Manufacturing told them not to repair anything 

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2015 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Manitoba, Canada
Sep 2015 - Mar 2018
Jan 2018

31000 mi
new parts rust in the velocity joint ? 

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2015 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Pennsylvania, United States
Sep 2014 - Sep 2016
Oct 2015

27500 mi
Had latest transmission software update. Transmission is now MUCH better. Previously drove in Sport mode to make tranny more responsive. Now leave it in Auto! 

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2014 Jeep Cherokee

Engine not specified

Jeep Cherokee in Massachusetts, United States
Nov 2014 - Apr 2015
Nov 2014

14000 mi
13mph wobble between 2nd and 3rd gear dealer replaced front axles to no avail With cold temperatures steering wheel would groan while turning left or right dealer repaired 
Mar 2015

19000 mi
Car stalling transmision locked out, replaced transmission. 

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2014 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic FWD

Jeep Cherokee in Florida, United States
Aug 2014 - Apr 2017
Oct 2016

19000 mi
Check engine light. Transmission replaced. 
Apr 2017

27000 mi
Service Shifter warning came on 8 plus times in the last gew months. Dealer can find no code. 
Jeep Cherokee in Florida, United States
Dec 2013 - Mar 2017
Aug 2014

10600 mi
Driver's side door handle proximity keyless entry not working as well as it should. Dealer replaced the door handle under warranty. 
Nov 2014

16000 mi
While driving on the highway the car just stopped accelerating - error lights indicating issues with transmission and parking brake. Pulled over and had car towed to dealer. The transmission control module was replaced under warranty. 
Feb 2015

20000 mi
At highway speeds, transmission service and parking brake service warnings came on. The transmission control module was replaced. The same module was replaced approximately 5,000 miles earlier for a similar issue. 
Sep 2015

29000 mi
Flash software for BCM. TSB # 08-076-15 Flash software for TCM (transmission control module). TSB # 21-043-15 Tire pressure sensor showing 101. Dealer diagnosed and replaced sensor-tire pressure monitor. Part # 68249197AA. 
Mar 2017

49000 mi

US $480
software updates check engine light came on - oil pressure switch was replaced 
Jeep Cherokee in Kansas, United States
Jul 2014 - Jun 2019
Dec 2014

1000 mi
Intermittent defective ignition coil was causing a misfire and CEL. 
Jul 2016

2000 mi
Had shifting issues, transmission was replaced. It's like a different vehicle...much better! Low speed wobble on acceleration is still present. No TSB's available for the FWD V6. It would be nice to get this corrected. 
Jeep Cherokee in North Carolina, United States
Apr 2014 - Jun 2018
May 2018

65000 mi

US $283
Front rotors and brake pads replaced; rear brake pads replaced replacement of both inner fender liners - not sure how they were damaged but they were rubbing against the front tires at highway speeds 

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2014 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Quebec, Canada
Dec 2014 - May 2018
Jan 2016

17760 mi
Message service transmission. R01 recall done... all ok after 
Feb 2017

30380 mi
Change belt tensioner 
Aug 2017

37820 mi

C $300
oil pressure switch replaced 
Jeep Cherokee in Illinois, United States
Apr 2014 - Apr 2016
May 2014 Upgraded transmission software to improve Gear 1-4 shifting and throttle response 
Feb 2015

9700 mi
Poor shift response, particularly in 1-2 and 2-3 upshifts. Transmission control software and drivetrain control software updated per Chrysler recall notice. Issue is now fully resolved. 
Jeep Cherokee in Illinois, United States
Jan 2014 - Jul 2015
Apr 2014

3000 mi
Bearing started to go on the water pump; made an intermittent squealing sound; replaced. 
Dec 2014

17000 mi
Dash warning: service airbag system They need to remove the driver's seat to fix it. 
Jeep Cherokee in Colorado, United States
Apr 2014 - Jun 2018
Jun 2014

2000 mi
Reflash transmission per dealer TSB 21-018-14 
Dec 2016

44000 mi
Harsh shifting. Replaced transmission under warranty. 
Aug 2017

56000 mi

US $1000
Check Engine Light Code P0520 - Oil Pressure Sending Unit Low Loop. Sending unit replaced. 
Jeep Cherokee in Illinois, United States
May 2014 - Jun 2018
May 2014

3000 mi
Power seat making grinding sound going back 
Jeep Cherokee in Maryland, United States
May 2014 - Nov 2015
Oct 2015

11000 mi
Transmission has been replaced 
Nov 2015

11000 mi
Check engine light 
Jeep Cherokee in Florida, United States
May 2014 - Jun 2018
May 2015

15100 mi
trans failure @ very slow speed. Trans would not engage. Cherokee towed to Dealer. 
May 2016

32400 mi
tow pkg lights to trailer = no power. car was re-flashed via Jeep Headquarters remotely 
Aug 2017

53000 mi

US $325
passenger side headlamp failure requiring replacement HID bulb 
Jeep Cherokee in Illinois, United States
Jan 2014 - Apr 2015
Feb 2014 Squeaking diagnosed as coming from rear seat brackets. Dealer ordered parts. Back ordered now for 2 months. Many other Jeep dealers have ordered same parts, none are shipping. Chrysler has a known flaw in the rear seat but no fix yet. 
Jeep Cherokee in Colorado, United States
Feb 2014 - Mar 2017
Jan 2015 Vehicle began making strange noises during acceleration and deceleration. Dealer replaced power transfer unit (PTU). 
Nov 2016

16000 mi
Driveshaft had to be replaced. 
Jeep Cherokee in Pennsylvania, United States
Nov 2013 - Jan 2017
Sep 2014

6000 mi
Rear hatch didn't unlock with proximity key did computer upgrade on all systems, far better hatch works, trans is also smoother 
Apr 2015

11500 mi
Full system re flash, including trans update, shifts somewhat smoother 
Jun 2015

14000 mi
Another re flash seems much smoother now shift wise 
Oct 2015

15500 mi
Service trans light came on trans was slipping Valve body replaced, range sensor also replaced 
Jeep Cherokee in Oregon, United States
Nov 2013 - Dec 2016
Jun 2016

30000 mi
the fenders above the front and back wheels started peeling up. They replaced it with new ones. 
Dec 2016

35000 mi
Complete computer failure, obvious electrical system failure involving multiple components, including 4WD, ABS, collision avoidance, Anti-lock Brake System, ACC/FCW 
Jeep Cherokee in Oregon, United States
Nov 2013 - May 2015
Aug 2014

23000 mi
Rear, fixed portion of sunroof exploded at 70 mph leaving two-foot hole and scattered fragments everywhere. Fix was a nightmare, worst in 40 years of owning cars. After 36 days had water leak, no wind blocker installed and handprints on headliner. 
Sep 2014

23000 mi

US $30
Oil Change. Oil change percentage system not reset to "0". Grase left on top of both front fenders. Dealer service experience with Smolich Jeep in Bend, OR continues to be totally unsatisfactory. 
Jeep Cherokee in Missouri, United States
Feb 2014 - Feb 2014
Feb 2014

4000 mi
Hard shifting. Dealer confirmed transmission problem. Transmission shifting hard. Dealer refused test drive. Said it was fine. 
Jeep Cherokee in South Dakota, United States
Feb 2014 - Oct 2014
Mar 2014

2000 mi
Erratic transmission operation. Vehicle would not move after being stopped at traffic signal, on three occasions. Required vehicle to be shut down and restarted. Vehicle dropped out of cruise control at 75 mph and told driver to engage Drive 
Jun 2014

7000 mi
Had a loud clunk while shifting from reverse to drive, as well as erratic cruise control, on occasion. Completed TSB 21-018-14 for Transmission Flash. Completed TSB 18-013-14 . Flashed PCM 
Jul 2014

7500 mi
Wife was driving on I-90, at 75 mph when the transmission disengaged. No drive to the wheels. Had to be towed to dealer. This was repeat problem. Found fault codes for TCM failure. Ordered new TCM (Transmission Control Module). Replaced. 
Oct 2014

10000 mi
Eratic cruise control with the transmission shifting up and down causing the vehicle to speed up and slow down. Dealer took the vehicle as a trade in on a 2015 Jeep Cherokee TH. Wife drives the car, and I did not trust it. 
Jeep Cherokee in Kentucky, United States
Feb 2014 - Jul 2017
Jun 2014

6000 mi
12v outlet no longer works in center consul. 
Jul 2015

18300 mi

US $145
Broken power outlet 
Jeep Cherokee in New York, United States
Jun 2014 - Jul 2017
Jul 2016

39700 mi

US $475
My oil pressure sender went bad. My repair guy said this has been a common item with this engine and Chrysler should make it a recall. Also some people had this done and the replaced one went bad also. Make sure you get a newer replacement. 
Jeep Cherokee in Michigan, United States
May 2014 - Jul 2015
Feb 2015

6300 mi
Refresh the transmission computer 
Apr 2015

7200 mi
Flashed the transmission a second time. It still didn't fix the issue, the shifting still is not correct. It picks gears that will get you killed if you try to pull out infront of someone. It downshifts twice when passing sometimes. 
May 2015

8000 mi
The sunroof rattles when closed horribly. The entire dash rattles over bumps or pavement imperfections. It sounds awful and the stereo can't always be turned up loud enough to cover the noises. 
Jul 2015

8000 mi
The sunroof dash and doors rattle badly. 
Jeep Cherokee in Florida, United States
Feb 2015 - Jul 2017
Jun 2016

26000 mi
lights on center console that indicate the gear position were all lit up at the same time. 
Jeep Cherokee in Alberta, Canada
Sep 2014 - Dec 2015
Jan 2015

1540 mi
Replaced module, car stalled out twice. 
Jun 2015

3100 mi
Stalling issues. Transmission replaced, engine wiring harnesses replaced, TCM sensor replaced, steering sensor replaced, gas tank replaced, fuel pump replaced. New problems keep emerging and dealer is stumped. $23527 front tie rod replaced 
Jul 2015

3200 mi
Transmission was throwing a "vehicle shifter not in park" code for the fourth time. Transmission replaced for the fourth time. Total repairs for vehicle under warranty was over 2.5x the value of the car. 
Jeep Cherokee in Idaho, United States
Apr 2014 - Mar 2015
May 2014 Loud thump when turning left from a stop. sway bar was replaced. 
Jul 2014

3800 mi
Transmission started shifting very hard. Transmission was replaced by manufacturer. 
Jeep Cherokee in Utah, United States
May 2015 - Jun 2015
Jun 2015

14000 mi
Frequent "service transmission" warnings, OBD error codes. Dealer was unable to reproduce problem, but observed error reports in history report. No known repairs, car was returned to me after 2 weeks. 
Jeep Cherokee in Illinois, United States
Dec 2015 - Jan 2017
Jan 2016 Computer needed to be re-flashed is what they called it. 
Jan 2017

29000 mi
Oil pump went out. Bad oil leak but I noticed nothing and all gauges read correctly. No visible signs of oil leaks so I don't know if when brought in for oil change the mechanic or someone did something. ?? 
Jeep Cherokee in South Carolina, United States
Jun 2015 - Jun 2017
Jul 2015

11700 mi
Had dealer reflash Transmission control modules with new TSB to help remedy shifting issues (some rough shifting, irregular and busy shifting). 
Nov 2015

17300 mi
Asked dealer to fix rough shifting transmission. Dealer said no problem was found. Will be trading in for another car, would not recommend an FCA vehicle to anyone. 
Jeep Cherokee in New Hampshire, United States
Aug 2014 - Aug 2016
Feb 2015

10700 mi
flash update after CEL came on. 
Jeep Cherokee in Tennessee, United States
Jun 2014 - Apr 2015
Apr 2015

11000 mi
Mandatory software upgrade for reliability changed shifting character to reducing power up hills and at low speeds 
Jeep Cherokee in Washington, United States
Jun 2014 - Sep 2017
Oct 2014

2000 mi
trans temp quickly climbed into the 200's and shifting became "lurchy". Shifts into and out of 5th gear seemed the worst. Downshifts into 2nd gear at stop lights were also abrupt. Dealer Diagnosis: complete trans replacement required. 
Jeep Cherokee in Illinois, United States
Jun 2014 - Oct 2015
Jul 2014

6800 mi
Had a intermittent squealing noise coming from the engine 
Dec 2014

15000 mi
Sunroof rattle 
Jeep Cherokee in Washington, United States
Jun 2014 - Dec 2015
Jan 2015 front PTU failed from within, spilling gear lube over engine. Was replaced under warranty. 
Jeep Cherokee in Michigan, United States
Jun 2014 - Jun 2018
Dec 2016

32000 mi
Upper strut bearings replaced due to creaking noises in cold temperatures 
Feb 2017

34000 mi
Oil filter housing cracked, leaking engine oil. Dealer changed the oil on a previous visit and took responsibility for cracking the housing on the oil filter. They replaced it as an engine warranty item. It took three weeks to get the part due to back orders; seems cracked oil filter housings are a known problem with the Pentastar V-6 engine 2014. Upper strut brackets had to be replaced; previous fix didn't hold up 
Jeep Cherokee in Florida, United States
Jul 2014 - Sep 2017
Apr 2014

835 mi
Front passenger wheel speed sensor replaced. 
Feb 2015

10100 mi
No 3->2 downshift after R01 recall. Horrible delays in acceleration becoming a safety issue. 
Aug 2016

24897 mi
Harsh 3-2 and 3-1 downshifts, hesitation on acceleration causing a loss in power. Transmission valve body replaced. Transmission software updated. Lane keeping assist stopped working. Techs had no clue what was wrong with it after days of diagnosis. 
Apr 2017

31178 mi
Lane keeping assist stopped working. Replaced lower camera. Harsh 3-2 and 3-1 downshifts causing loss in power. Safety issue when trying to accelerate across traffic. 
May 2017

32178 mi
Replaced transmission after reporting many instances of harsh 3-2 and 3-1 downshifts. 
Jeep Cherokee in Quebec, Canada
May 2014 - Jul 2018
Feb 2016

20460 mi
2 cooling hoses were leaking 
Sep 2016

27900 mi
Leaking joint 
Jul 2017

37510 mi
Check engine light: engine oil pressure sensor failure. Sensor replaced under warranty even if over by 500km. 
Aug 2017

37820 mi
Transmission failure. Stuck in 4th gear. Replaced solenoid and transmission oil sensor. 
Jeep Cherokee in Alberta, Canada
Jan 2017 - Oct 2017
Jan 2017

71300 mi

C $500
Right rear shock was leaking bad and was replaced. As Cherokee shocks are not listed for aftermarket, had to go back to FCA - over $200 for shock alone. 
Jun 2017

85560 mi

C $1000
Rear right knuckle had one bushing that failed. Couldn't replace just the bushing, so had to replace the $700 knuckle part. No aftermarket parts available. 
Sep 2017

89900 mi
Transmission failed, would not go in reverse. They thought they could just replace valve body, ended up needing entire tranny replacement. They covered under warranty even though it was 45k over. 

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2014 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Colorado, United States
Jul 2014 - Jul 2017
Jul 2017

28000 mi

US $100
Rear lift gate latch needed replaced 
Jeep Cherokee in Alabama, United States
Jun 2014 - Mar 2016
Mar 2016

18000 mi
Mild wobble sensation between 10 and 20 miles per hour. Dealer was supposed to fix issue but never got the parts to do it. Just lived with the issue as it did not seem dangerous. 
Jeep Cherokee in Michigan, United States
Jun 2014 - Jul 2014
Jul 2014

13000 mi
Rattle from the rear sun roof due to wet seal. Car wobbles between 15 and 20 MPH. 
Jeep Cherokee in Quebec, Canada
Jun 2014 - Jun 2019
Nov 2015

21860 mi
Replacement of both front half shafts 
Aug 2016

29760 mi
Faulty radar on adaptive cruise control system. Rpaired Under warranty 
Apr 2017

35960 mi

C $600
Replacement of back rotors and pads 
Jeep Cherokee in Michigan, United States
May 2014 - Jun 2018
Nov 2016

31800 mi
Power liftgate failed to operate. Dealer replaced liftgate latch and latch motor, liftgate struts. 
Jeep Cherokee in North Carolina, United States
Feb 2014 - Aug 2016
Sep 2015

43000 mi
Sunroof replaced Radio head unit replaced due to short in cellular antenna 
Aug 2016

67000 mi
Coil pack for cylinder #5 
Jeep Cherokee in New Jersey, United States
Oct 2013 - Mar 2018
Dec 2015

10000 mi
Tailgate and remote start not working. After numerous tests it was determined that both of my key fobs were not working. Both key fobs were replaced. 
Jeep Cherokee in Wisconsin, United States
Nov 2013 - Sep 2015
Apr 2014

3200 mi
update transmission computer programming? and first oil change transmission flash update, rough shifting from 1st to 2nd 
Aug 2014

5100 mi

US $130
service transmission light came on, tech told service dept to replace some transmission module. shifting better but still stutters and not perfect. transmission light went off door weather seal came off. tried to repair but jeep sent the wrong weather seal 
Nov 2014

7500 mi

US $18
warranty issue with incorrect lubricant 
Jan 2015

8300 mi
replaced left front strut mount 
Feb 2015

10000 mi
transmission flash update 
Jeep Cherokee in South Dakota, United States
Dec 2013 - Jun 2017
Nov 2014

4900 mi
Very slow shift from reverse to drive 
Apr 2015

7200 mi
Slow shifting from reverse to drive. 
Sep 2016

12000 mi
Updated modules: Power transfer unit; Drive train control; Radio frequency module; Instrument Panel cluster; Body control module; Electric park brake; Transmission control module. 
Oct 2016

12000 mi
Blue tooth system keeps rejecting phone shortly after connecting it. It had worked perfectly until recently. Dealer updated all radio systems, and connected my phone. On the way home message appeared on screen that no phones were connected 
Jeep Cherokee in Pennsylvania, United States
May 2014 - Jun 2018
Jul 2014

1000 mi
Wobbles in 2nd gear between 1800 and 2200 RPM. Trans software up to date. Dealer believes it's front axles, and trans mount. Further repair required, awaiting parts. 
Aug 2014

2000 mi
Front axles and trans mount replaced. Vehicle still wobbles between 1800-2200 RPM in 2nd gear. Chrysler says hold on additional repairs until solution is found. Awaiting Chrysler solution. 
Mar 2015

9000 mi
Recall R01 for the transmission. Software reflash actually made the transmission more clunky. 
Sep 2015

15000 mi
Both axles replaced with newly designed axles to eliminate shimmy/wobble. Successful repair. 
Jun 2016

21000 mi
Front display was "burned out" after dealer installed software updates. need an entire display (speedometer ) unit. 
Jun 2017

33000 mi
Low oil pressure sensor failed and set off check engine light. Sensor replaced under warranty. 
Jun 2018

41000 mi
Transmission control module reprogrammed for smoother shifting 
Jeep Cherokee in Ohio, United States
Jan 2014 - May 2016
Aug 2014

4500 mi
Erratic shifting and throttle control. See reports on NHTSA for more details. Dealer re-flashed transmission control module per TSB 21-018-14. The problem seems to have been fixed. 
Oct 2015

12200 mi
Software update for engine/transmission 
Jan 2016

13200 mi
Sun Roof rattle. A TSB was found for this issue as others have complained about this issue. This is an ongoing issue with Jeep Cherokee. Throttle/transmission response via software. Delayed start then surge after accelerating from stop. Throttle control very erratic. This is a continuing issue with FCA. Problem fixed in 2016 cars. 
Jeep Cherokee in Louisiana, United States
Nov 2014 - Apr 2017
Apr 2015

26200 mi
The windshield wipers were not working the way I expected. The mechanic advised that the high amount of pollen in our area causes the wipers to trigger in order to clear the sensor. 
Aug 2015

32000 mi
There was some insulation over the rear hatch that was coming out. 
Jun 2016

51000 mi
The jeep suddenly had a service parking brake and service transmission error. Initially the gas pedal did not respond. On restarting the car the transmission shifted abnormally from park to drive. I had the car towed to the dealership. Reflash. 
Aug 2016

53800 mi
Similar to previous issue; suddenly service transmission lights come on, engine power is cut. Car was serviced under powertrain warranty 
Jeep Cherokee in Nevada, United States
Jan 2016 - Oct 2016
Oct 2016

35000 mi
hard shifting and low speed lag they had it 3 seperate times for 18 days and solved nothing 
Jeep Cherokee in Missouri, United States
Mar 2015 - Jul 2015
Mar 2015

10000 mi
Torn axle boot, needed to be replaced. Grinding noise in steering. The repair was unsuccessful. Vibration when driving, pulling right. 
Apr 2015

11000 mi
Not downshifting, causing a lag/no power when performing a rolling stop, as well as infrequent harsh shifting. Grinding/Rubbing noise when turning the steering wheel. Exhaust sputtering noise. Pulling to the left, steering wheel off center. Wobble/vibration when accelerating, due to incorrect axle installed previous visit. Wobble while accelerating. Nothing was done to fix this. Transmission would not downshift on rolling stop. Updated the transmission again, which did not work. Grinding noise when turning the wheel. 
Jul 2015

12000 mi
Wobble when accelerating. 
Jeep Cherokee in Maine, United States
Oct 2014 - Oct 2014
Oct 2014

6000 mi
Loud mechanical snap when shifting from park to drive after vehicle start. CV half-shafts removed and greased. Replaced rear torque strut mount. No change in symptoms. Binding/clank/snap of drivetrain components when reversing and turning. Still unresolved. 
Jeep Cherokee in Missouri, United States
Nov 2015 - Jul 2018
Mar 2016

30000 mi
Oil pressure sensor shorted out. Dealer replaced under warranty. 
Jan 2018

70000 mi

US $380
Check engine light came on indicating misfire in #2 cylinder. Turned out to be coil and plugs. Mechanic had to remove intake manifold to get at source of problem. 
Mar 2018

76000 mi

US $1200
Severe coolant leak - replaced water pump, thermostat, and radiator hose. 
Jeep Cherokee in South Dakota, United States
Jun 2014 - Nov 2015
Nov 2015

8000 mi
Front end wobble on acceleration and while turning. 

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2014 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in California, United States
Jul 2015 - Aug 2015
Aug 2015

17000 mi
Jeep always jerky and shudders. Car suddenly starting dying out so took to dealer. They had Chrysler come tow it to dealer. Sensor was replaced in transmission. Still jerky sometimes, dealer says it takes a while to adjust. 
Jeep Cherokee in Florida, United States
Sep 2014 - Mar 2015
Oct 2014

3300 mi
Transmission abruptly failed while driving on freeway. Transmission replaced. Having same problems with new transmission and returned 3 times for repair. Jeep claims nothing is wrong. Filed Lemon Law suit and awaiting arbitration date. 
Mar 2015

5000 mi
Jeep never performed correctly before and after transmission blew. Lemon Law filed against Chrysler in Dec 2014 and March 2015 Chrysler purchased the Jeep Cherokee back from us. 
Jeep Cherokee in South Carolina, United States
Jun 2014 - Nov 2016
Jan 2015

20700 mi
Transmission was replaced - completely. No description of what problem was. Chrysler wouldn't say. 
Nov 2016

93000 mi

US $120
Oil pressure sensor needed replacing. Not covered under warranty. 
Jeep Cherokee in Florida, United States
Oct 2013 - Jun 2014
Feb 2014

1600 mi
TSB was applied due to harsh shifting 
Jeep Cherokee in Florida, United States
Aug 2014 - Oct 2015
Jan 2015

13000 mi
Searbelt rattle. Dealer didn't address at all. Dealer performed some transmission updates. 

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2014 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in New York, United States
Nov 2013 - Jan 2017
Apr 2015

24700 mi
Update software - TCM module. Improved shifting dramatically. Software update - infotainment module Software update - instrument cluster Software update - rear axle disconnect system 

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2014 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Pennsylvania, United States
May 2016 - Sep 2018
Jan 2017

56000 mi

US $260
Connector for active grille shutters corroded, harness had to be replaced 
Jeep Cherokee in Connecticut, United States
Jun 2014 - Sep 2014
Apr 2014

1088 mi
Wobble at low speeds - TIres balanced and alignment corrected. This Does not resolve the issue. A pillar was taken apart and lubricated. 
May 2014

2238 mi
Both front axles were replaced to remove the wobble. This did not fix the issue. A new TSB was performed. Issue still remained. 
Jun 2014

4000 mi
Constant wobble during low speed/gears (felt mostly in 2-3 gear and at 15-20 MPH). Vibration felt in the car at high speeds (65-70 MPH). Car pulling to the right. 
Sep 2014

4000 mi
Wobble remained. The car was bought back by Chrysler 
Jeep Cherokee in Pennsylvania, United States
Jul 2014 - Sep 2015
Jul 2015

9000 mi
Slow response from gas pedal to engine. Engine reved in drive after removing foot from pedal. 
Jeep Cherokee in Minnesota, United States
Jun 2014 - Jun 2018
Jun 2014

23000 mi
remote fuel door. Had to replace the whole engine wire harness 
Nov 2014

37000 mi
Noise in the sunroof going over bumps. Had to replace the sunroof frame, motor and glass 
Feb 2016

76000 mi

US $100
Fuel door Broke 
Sep 2017

125000 mi
Wind noice thru the sunroof. Fixed the trim 
Jeep Cherokee in Arizona, United States
Feb 2014 - Jun 2018
Aug 2016

28000 mi
Had to install 8 software updates 

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See TrueDelta's information for all Jeep models.

2018 Jeep Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2018 Jeep Cherokee problems occur, check out our car reliability stats.

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