Jeep Cherokee Jeep Cherokee

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Jeep Cherokee repairs by problem area

Engine (24%)

Transmission and Drivetrain (34%)

Brakes and Traction Control (4%)

Suspension and Steering (9%)

Electrical and Air Conditioning (19%)

Paint, Rust, Leaks, Rattles, and Trim (6%)

Other (3%)

Chart based on 441 repairs.
See TSBs and recalls for the Jeep Cherokee.

Jeep Cherokee repair cost distribution

$2500+ (1%)

$1000 - $2499 (6%)

$500 - $999 (9%)

$100 - $499 (35%)

< $100 (50%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 210 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2021 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Alberta, Canada
Sep 2021 - Jan 2022
Nov 2021

2480 mi
Vehicle had problems remote starting in cold weather (-20C and below). Took the vehicle in, and they advised that there was a maintenance bulletin that needed to be performed (under warranty) for this particular issue. They replaced the fuel pump relay inside of 1 day's work. 

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2021 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Massachusetts, United States
Dec 2020 - Jun 2022
Oct 2021

8000 mi
Loud squeaking when braking in reverse 
Jun 2022

14346 mi

US $895
Windshield wiper sensor defective. Part replaced under warranty 
Jeep Cherokee in Arizona, United States
Oct 2020 - Mar 2022
Nov 2021

22500 mi
Check airbag system warning message and light frequently comes on. First moved drivers seat around thinking that would fix. No go. Car stayed for two hours. Says left frontal acceleration sensor circuit open. Wire coming apart on R79. Says replaced. Following Monday drive to work, warning is back! 

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2020 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Saskatchewan, Canada
Oct 2020 - Jun 2022
Jan 2021

1426 mi
Vehicle would start fine but would quit after 7 seconds but only when the temperature was under minus 25 degrees Celsius. Dealer replaced the starter relay with an upgraded one. 

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2019 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Ohio, United States
Jan 2021 - Jan 2022
Jun 2021

15000 mi
Problem with the ESS electrical start stop system. Continue to get error message that the system is not ready. Dealer replaced ESS battery. Arrow returned two weeks later. Has not been fixed. 
Jeep Cherokee in Ontario, Canada
Feb 2018 - Jun 2022
May 2018

1550 mi
Rear tailgate mounted tail light assemblies had moisture in them - replaced Front bumper missing 2 access plugs from factory - installed 
Jeep Cherokee in Delaware, United States
Dec 2020 - Jun 2022
May 2021

30000 mi
replacement of the PTU unit for the 4x4 system. 
Jeep Cherokee in Connecticut, United States
Nov 2018 - Jun 2022
Jan 2020

14500 mi
Engine light came on. Was scheduled this week for oil change service 15K service this week so took car in for problem and full 15K service as well. Dealer said engine light went off and computer reads no issue. Asked dealer relentlessly during visit to check car over again and check for service bulletin. During oil change mechanic discovered that the Oil temperature switch was bad. Dealer had part in stock and replaced it. Repair appears to have fixed problem. Not sure if switch is considered engine part or electrical part of car system. 

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2019 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Wisconsin, United States
Feb 2019 - Jun 2022
Apr 2019

8000 mi
Car did not start in the AM. Was towed to nearest dealer. Shop stated that it was a loose wire on the starter. Tightened nut and car started. Also found 2 relay switches in the cup holder. No mention from dealer why these were there. 
Apr 2022

51000 mi

US $100
Sway bar link replaced on passenger side front. Still clunks. 

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2019 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Maryland, United States
Dec 2019 - Jun 2022
Oct 2019

25 mi
evaporation system caused check engine light. Software update 
May 2022

23000 mi
Emission had a small leak causing check engine light . Gasoline filler tube flap was not sealing so a new filler tube was installed 

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2018 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Illinois, United States
Nov 2017 - Jun 2022
Jun 2018

3000 mi
Recall U39. Recall for fuel supply tube 

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2017 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Virginia, United States
Feb 2017 - Jun 2018
Jul 2017

2000 mi
One of my key fobs stopped working. 
Jeep Cherokee in Colorado, United States
Apr 2017 - Jun 2022
Mar 2018

7539 mi
Transmission sometimes hesitates when switching from R to D. Software update applied. Engine sometimes revs to 6K RPM at cold start, stays high RPM until shift out of Park. Fixed by TCM/PCM software update. 
Jeep Cherokee in Michigan, United States
Jun 2017 - Jun 2018
Mar 2018

11000 mi
Sunroof rattle. 
Jeep Cherokee in Pennsylvania, United States
Dec 2016 - Dec 2019
Apr 2018

10000 mi
Service shifter light came on intermittently Part had to be ordered, may be in before June 
Jun 2018

11000 mi
Replaced shifter assembly, check shifter message had been on and off for a couple months 

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2017 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Michigan, United States
Dec 2016 - Jul 2017
Apr 2017

5000 mi
Car would not shift from park until multiple tries. Check engine light came on. Drove to dealership. Replaced transmission part. Took 1 month to get part for new vehicle. Had loaner the entire time. Five weeks total for repair to take place. 
Jun 2017

7000 mi
Initial problem with shifting from park happened again. Jeep rebuilt the transmission this time. After complete transmission rebuild. Car still experienced the same problem after a few days. Called Crysler. They are now in the process of replacing the vehicle. Meanwhile they had to replace this radio in this vehicle too. Radio still not working right. 
Jeep Cherokee in California, United States
Mar 2017 - Apr 2018
Apr 2018

5000 mi
Start/stop was disabled as battery was charging. Some sensor was bad or charging system was bad. They didn't really tell me. Took them a day or two to identify problem. Took them a day to get the part. Wrong part. Another day to get the part. Mechanic called in sick, took another day. 
Jeep Cherokee in Colorado, United States
Oct 2017 - Jun 2018
Nov 2017

300 mi
steering column issue under warranty, showed several codes. codes showed up again when mechanic was driving vehicle to my home. replaced steering column 
Jeep Cherokee in New Jersey, United States
Sep 2017 - Jun 2022
Apr 2022

94000 mi

US $1000
Air conditioning component leaking and needed to be replaced. Required dashboard removal 

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2017 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in Arizona, United States
Feb 2017 - Feb 2021
Feb 2021

68000 mi

US $300
Ignition coil went bad 
Jeep Cherokee in Tennessee, United States
Feb 2017 - Jun 2022
Nov 2021

43000 mi
Mileage performance recall. 

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2016 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Quebec, Canada
Sep 2015 - Jun 2022
Nov 2021

53940 mi

C $500
Problems with pads/rotors. 
Jun 2022

63240 mi
Bushings and some rod. 
Jeep Cherokee in Florida, United States
Sep 2015 - Mar 2019
Mar 2018

34000 mi
Defective cell. Replaced under warranty. 
Jeep Cherokee in Indiana, United States
Jul 2016 - Jun 2018
Jun 2018

14000 mi
Front proximity sensors kept seeing things that were not there. Tech made adjustments and reset system. No repair items. 
Jeep Cherokee in Ontario, Canada
Apr 2016 - Sep 2018
Jun 2016

1240 mi
Hood was rubbing on the fenders when it was opened and closed. The dealership re adjusted the hood and squared it up so that it was not rubbing. 

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2016 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in North Carolina, United States
Feb 2016 - Sep 2016
Mar 2016

5000 mi
Drivers side strut and mountbwere broken, right at delivery. 
Jeep Cherokee in Maryland, United States
Mar 2017 - Jun 2018
Apr 2018

19600 mi
Start Stop system inoperable light came on a little while ago, diagnosed as the Battery not giving enough Amps, replaced battery. 
Jeep Cherokee in Wisconsin, United States
Apr 2016 - Apr 2019
Aug 2017

14000 mi
Re-flash computer 
Jeep Cherokee in Iowa, United States
Sep 2016 - Jun 2022
Oct 2021

46000 mi

US $100
Engine began to miss, took to Woodhouse Jeep in Sioux City, IA and they diagnosed a bad ignition coil. Part ordered, covered under extended warranty with $100 deductible. Replaced and repaired the next day. 
Jeep Cherokee in Newfoundland / Lab., Canada
Sep 2015 - Jul 2022
Jul 2022

52080 mi

C $160
2 aluminum exhaust brackets had severe bimetallic corrosion making the exhaust rattle and move around. This also caused one of the flex pipes to crack. New mounts installed and a new universal flex pipe welded in. 

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2016 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in Tennessee, United States
Jun 2016 - Jan 2020
Apr 2017

11000 mi
Wiper Arm tension replacement 

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2016 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Iowa, United States
Feb 2016 - Mar 2016
Feb 2016

6000 mi
Front half shafts needed to be replaced with stepped half shafts due to wobble around 15-20 MPH while shifting into second gear. 
Jeep Cherokee in Illinois, United States
Jan 2018 - Feb 2021
Mar 2018

26300 mi
Recall on loose wiper arms Backup camera not working. Replaced it. 

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2015 Jeep Cherokee 4dr SUV

turbocharged 168hp 2.0L I4 Diesel 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Queensland, Australia
Jul 2015 - Oct 2021
Nov 2015

6100 mi
small oil leak detected 
Mar 2016

13640 mi
warranty work to replace engine oil cooler 
Mar 2017

33480 mi
seal leak 
Jul 2018

63240 mi
water pump seal failure 
Feb 2020

83700 mi

A $800
replaced front strutts 

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2015 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic FWD

Jeep Cherokee in Florida, United States
Jan 2015 - Jul 2018
Jan 2017

11300 mi
Battery bad 
Oct 2017

21000 mi
Emission system cause engine check light. Dealer updated and flashed memory. said it was a known problem 
Jeep Cherokee in Virginia, United States
Jul 2015 - Mar 2021
Jun 2016

3000 mi
Oil switch bad 
Feb 2017

8000 mi
Coolant leak. R and r upper and lower hoses and adapter Stop start innovations. R and r sensor. Still in nope. R and r battery. 
Nov 2017

13000 mi
Erratic shifting. Refresh tcm. Stop start system not functioning properly. They said it was ok and was working for them. 
Feb 2018

14000 mi
Stop/start inbox. R and r battery and ibs [intelligent battery sensor] 
Jeep Cherokee in Ohio, United States
Oct 2015 - Jun 2018
Jun 2017

30000 mi
Engine was shifting hard & would clunk when put into park. There were 3 computer updates that it needed to correct the problem. 
Jeep Cherokee in Texas, United States
Sep 2016 - Jun 2020
Sep 2017

44000 mi
Right HID bulb exploded and had to be replaced. Dealer wanted $350 for the bulb, another rep convinced then to do it under warranty, after all the car is only 2 years old. 

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2015 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in California, United States
Feb 2015 - Apr 2017
Jul 2016

34300 mi
Replaced PDU 
Sep 2016

41000 mi

US $100
Parking brake + ESS not working 
Jeep Cherokee in Illinois, United States
Feb 2016 - Mar 2018
Jan 2018

44000 mi

US $100
In cold weather, below 10f, the transmission doesn't work, and the remote start shuts down after 10 seconds. The dealer updated the software at a cost of $100 but it did not solve the problem. Same things happen in cold weather. 
Jeep Cherokee in Maryland, United States
Mar 2015 - Jun 2015
Apr 2015 Transmission failed and was completely replaced. Check engine light and warning lights for stop/start system and emergency brake system. 
Jeep Cherokee in Colorado, United States
Apr 2015 - Mar 2019
Jan 2016 Leather wear on driver seat 
Mar 2016

10000 mi
rear transaxle replacement 
Jeep Cherokee in Quebec, Canada
Oct 2014 - Dec 2015
Apr 2015

17400 mi
dtm problem 4wd service light on no 4x4 leaking resonator 
Dec 2015

44640 mi

C $456
transmission is slipping after you do a stop. Transmission is slipping when going into reverse driver seat back support airbag leaking. unusable. 
Jeep Cherokee in South Carolina, United States
Dec 2014 - Sep 2016
Oct 2015

12500 mi
Re Flash transmission. 
Jeep Cherokee in Tennessee, United States
Oct 2014 - Nov 2016
Dec 2014

2000 mi
Dealer Updated TCU and PCU on Vehicle 
Nov 2016

27000 mi
Stop Start would not work due to battery being charged error. Dealer said it was the battery or the voltage sensing unit. I traded it in prior to getting it repaired 
Jeep Cherokee in Massachusetts, United States
Nov 2014 - Apr 2015
Nov 2014

14000 mi
13mph wobble between 2nd and 3rd gear dealer replaced front axles to no avail With cold temperatures steering wheel would groan while turning left or right dealer repaired 
Mar 2015

19000 mi
Car stalling transmision locked out, replaced transmission. 
Jeep Cherokee in Michigan, United States
Nov 2014 - Jan 2022
Dec 2014

4000 mi
Tire pressure monitoring system malfunctioned. New sensor for tires ordered, but backordered and not insralled yet. 
Dec 2015

24000 mi
Remote start on one key fob stopped working. New fob ordered & Installed on a subsequent trip. 
Jan 2016

39700 mi
Program new key fob. 
Apr 2016

28700 mi
Scraping noise from right front. Diagnosed as right front center driveshaft. Wheel bearing and driveshaft were ordered. Currently waiting on parts, so it hasn't been repaired yet. Front driveshaft bearings. Reported same problem previous quarter, but was waiting on parts. Parts came in, repaired in one day and now fine. Took it to a different dealer first & they misdiagnosed it as a cv joint. 
Jan 2022

106000 mi

US $2434
Rear differential replaced due to heavy corrosion and leakage through the differential. 
Jeep Cherokee in Colorado, United States
Nov 2014 - Nov 2017
Sep 2015

12000 mi
Flash TCM to latest revision. Really improved shifting and downshifting issues. 
Sep 2017

33000 mi
Oil pressure sensor malfunction P0520. FCA had to replace sensor and plenum gaskets. They flashed PCM and TCM while in. Shifts better than it ever has. Happy with transmission now. 
Jeep Cherokee in Oklahoma, United States
Jun 2017 - Jul 2022
May 2018

55000 mi
Crankshaft / rear differential leak. New crankshaft put in and leak fixed under warranty. 
Dec 2021

101000 mi

US $1000
Rear differential leak 
May 2022

107000 mi

US $1500
Brake pads replaced and rotors resurfaced Oil cooler leak 
Jeep Cherokee in Virginia, United States
Jan 2015 - Apr 2018
Apr 2018

21000 mi

US $300
Car wouldn't start. Service provided by Chrysler jump started car; drove to dealer, replaced battery. 
Jeep Cherokee in Oregon, United States
Mar 2016 - Dec 2021
Jun 2017

29000 mi
Hydraulic pressure sensor failure. Replace transmission valve body under manufacture warranty. 
Jun 2018

37800 mi
Service transmission light came on. Transmission went into limp mode. TCU and TCU control cable failure. Both were replaced under power train warranty. 
Jeep Cherokee in Massachusetts, United States
May 2016 - Jun 2017
Jun 2016

17906 mi
PTU failed. Vehicle towed to dealer and part replaced. PTU/transfer case failed while driving. Vehicle was towed to dealership and part was replaced. 
Aug 2016

22630 mi
Heard whistling coming from under the vehicle. Dealer determined it was the rear differential and replaced it, whistling stopped. 
Jun 2017

34675 mi
Heard same whistling that was fixed by previous rear differential replacement. This time dealer determined it was the drive shaft. Dealer replaced the drive shaft, but vehicle is still making a whistling/bearing noise from under vehicle (loud & echoes off of buildings when driving) Will be taking it back to dealer asap. 
Jeep Cherokee in British Columbia, Canada
Jun 2015 - Jun 2018
Jul 2017

17360 mi
Trailer wiring did not work, required two visits to the dealer to fix. Computer was updated to include the correct options. 
Jeep Cherokee in Oregon, United States
Apr 2015 - Feb 2022
Feb 2022

125000 mi

US $2000
Oil pump leaking badly 
Jeep Cherokee in Alberta, Canada
Jan 2015 - Mar 2018
May 2017

29140 mi
Check Engine Light PCM Replaced Updated Software 
Sep 2017

37200 mi
-Rough shifting -Skipping 2nd gear when slowing down, done to address a design flaw They replaced the Powertrain control module on the first visit, then updated the programming on the next two visits. They ultimately shared it is performing as designed. Not sure I agree with their assessment. Essentially I need a new transmission which they are unwilling to do so need to live with the lurching and jerking until I can replace the vehicle. 
Jeep Cherokee in Alberta, Canada
May 2016 - Jun 2022
Jan 2017 Transmission not always shifting smooth. Sometimes lurchs and shifts jerky. Dealer upgraded software. 
Jeep Cherokee in Maine, United States
Oct 2015 - Jun 2018
Jun 2017

40000 mi
Had a clunky rattle since new. Mechanic finally able to hear the problem. Traced to a loose or defective front right strut. Full replacement and repair were done for no charge. Now better than new. 
Jeep Cherokee in Illinois, United States
Oct 2014 - May 2018
Jul 2016

17500 mi
Leaking AC hose replaced under warranty. 
Jeep Cherokee in Kentucky, United States
Oct 2014 - Jun 2022
Nov 2017

47000 mi
Check engine light came on. Diagnosed as small leak in fuel vapor reclamation system. Dealer replaced a solenoid under warranty. 
Jan 2018

47000 mi

US $130
HID bulbs required replacement. 
Nov 2021

101000 mi

US $209
battery starting going dead 
May 2022

104000 mi

US $381
Replace front brake pads and turn the rotors. 
Jeep Cherokee in Georgia, United States
Sep 2016 - Sep 2017
Mar 2017

24500 mi
TPS kept the car from accelerating beyond idling. 
Sep 2017

25900 mi

US $300
Battery replaced. Problem is not with the battery. The alternator CANNOT charge full capacity for a very long time after Cranking engine. It loses .3 volts every crank. When the Jeep sits for a length of time, it will self charge up. Due to the differences in Alternators for this Jeep, there are some questions as to which is the proper replacement and if this will truly fix the problem. 
Jeep Cherokee in South Carolina, United States
Apr 2015 - Jan 2016
Dec 2015

7000 mi
did a software update 
Jeep Cherokee in North Carolina, United States
Jan 2015 - Apr 2016
Oct 2015

20000 mi
Valve body replaced. A few transmission problems: rough shifts, hesitation, no 3-2 downshift, first to reverse delay. The valve body change did help some, but not the solution. FCA makes the dealer do this before replacement as protocol. sunroof rattles rear camera does not work at night 
Dec 2015

24000 mi
transmission replaced replaced the sunroof rear camera replaced poor satellite radio reception 
Jan 2016

24800 mi
FCA is repuchasing the vehicle 
Jeep Cherokee in South Dakota, United States
Sep 2014 - Mar 2018
Oct 2016

24000 mi
Oil filter housing leaking oil. R&R oil filter housing. Problem was noted by technician during a routine oil/filter service the prior week. Service writer also found 5 Software updates (FLASH) and they were completed at the same time. 
Mar 2017

27325 mi
Left Rear axle seal was leaking. R&R axle seal. 
Jeep Cherokee in Indiana, United States
Aug 2014 - Oct 2017
Dec 2015

14000 mi
Transmission was reflashed with updated software to fix a number of shifting issues. 

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2015 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Wisconsin, United States
Apr 2015 - Jun 2016
Aug 2015

5600 mi
The backseat began to rattle. Brought to dealer and found out that there was service bulletin on the rattle. They performed the bulletin and it fixed the problem. 
Jeep Cherokee in New York, United States
Jan 2015 - Feb 2017
Apr 2015

1200 mi
Transmission software update for shifting problems. 
Jul 2015

2300 mi
Installed new half shafts for wobble in the front end 
Apr 2016

7000 mi
Replaced entire drive train due to grinding noise while driving 
Jeep Cherokee in Ontario, Canada
Apr 2015 - May 2017
Dec 2015

13020 mi
Had the front half-shaft TSB applied (low-speed wobble). 
Jeep Cherokee in New York, United States
Sep 2016 - Nov 2017
Oct 2017

17000 mi

US $800
rotors were rotted, pads rotors 
Jeep Cherokee in Maryland, United States
Oct 2014 - Mar 2015
Nov 2014

2800 mi
There was a bubble under the paint 
Feb 2015

4900 mi
One of the rear speakers stopped working. 
Jeep Cherokee in Quebec, Canada
Apr 2015 - Jun 2018
Oct 2015

6280 mi
Vibration felt in steering intermittently when accelerating from full stop, more noticeable when turning right (none towards left). Dealer changed right axel, but is not sure if it will resolve the problem!!! Update: reduced vibration about 80 percent. 
Sep 2017

27280 mi
Ball joint completely finished 
Jeep Cherokee in Montana, United States
Dec 2014 - Nov 2016
Jan 2015

1000 mi
Air bag malfunction. Harness had a kink in wiring due to being over tightened and passenger side airbag system replaced. 
Feb 2015

2800 mi
Home link replaced in rear visor. Was no longer working after airbag repair, unclear if somehow caused by that repair. 
Jeep Cherokee in Michigan, United States
Aug 2015 - Jun 2018
Apr 2018

45000 mi
Stop Start on and off. 
Jeep Cherokee in Iowa, United States
Sep 2014 - Oct 2016
Jul 2016

30500 mi
Button on shifter (to push to shift) broke/fell off. Appeared to be glued on, and glue melted. Button simply fell off in my hand. 

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2015 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in Florida, United States
Sep 2015 - Sep 2018
Jan 2018

30500 mi
Engine Light on. Diagnosed as a bad thermostat 
Jeep Cherokee in Texas, United States
Jul 2016 - Mar 2018
Feb 2017

32000 mi
Central control unit for transmission failed. Replaced under warranty. 
Jeep Cherokee in Texas, United States
Nov 2014 - Mar 2017
Mar 2015

5000 mi
Fogging headlight since purchased. Gears pop and vehicle jumps out of parking spot. Backup, radio screen stopped working. Dealer will not repair. Manufacturing told them not to repair anything 
Jeep Cherokee in Ohio, United States
Jan 2015 - May 2017
Nov 2015

21600 mi
After a software update due to a recall for an incorrectly installed snap ring the transmission lacks a 3-2-1 downshift. So minimal engine braking. Also stays in low gear after passing level acceleration. 
Oct 2016

39000 mi
Rear Outboard SeatBelt latch failed to work 
Dec 2016

44000 mi
Transmission shifting poorly 
May 2017

48000 mi
Transmission driveability issues never resolved. Minimal engine braking, some hard shifts, sometimes holds a gear far too long. I had to take the vehicle in 3 times for a "shifter error", which was still happening off and on until I traded the vehicle. The shifter error did seem to be just that, a problem with the shifter electronics or shifter connections as it never affected trans operation. It was a real pain though as an error pops up in the DIC and you have to pull over and turn the vehicle on and off to clear or just keep driving with a useless information cluster until that is done. 
Jeep Cherokee in Louisiana, United States
Sep 2014 - Apr 2019
Dec 2015

31000 mi
intermittent hesitation or bogging down of engine after quick stop then go. 

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2015 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Virginia, United States
Sep 2017 - Aug 2022
Aug 2022

101000 mi

US $200
Replace front rotors and brakes. 
Jeep Cherokee in Manitoba, Canada
Sep 2015 - Mar 2018
Jan 2018

31000 mi
new parts rust in the velocity joint ? 

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2015 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Pennsylvania, United States
Sep 2014 - Sep 2016
Oct 2015

27500 mi
Had latest transmission software update. Transmission is now MUCH better. Previously drove in Sport mode to make tranny more responsive. Now leave it in Auto! 

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2014 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic FWD

Jeep Cherokee in North Carolina, United States
Apr 2014 - Jun 2022
May 2018

65000 mi

US $283
Front rotors and brake pads replaced; rear brake pads replaced replacement of both inner fender liners - not sure how they were damaged but they were rubbing against the front tires at highway speeds 
Jul 2021

105000 mi

US $205
Oil Cooler replacement. Leak found during dealer visit - elected to replace on my own with the help of a friend. Well documented on forums of issues with oil cooler leaking (plastic with a metal base) 
Sep 2021

99000 mi
Engine Oil Cooler replaced Well documented issue of leaking on some units Mazda unit purchased and installed 
Oct 2021

108000 mi
TPMS replacement 
Jeep Cherokee in Florida, United States
Dec 2013 - Mar 2017
Aug 2014

10600 mi
Driver's side door handle proximity keyless entry not working as well as it should. Dealer replaced the door handle under warranty. 
Nov 2014

16000 mi
While driving on the highway the car just stopped accelerating - error lights indicating issues with transmission and parking brake. Pulled over and had car towed to dealer. The transmission control module was replaced under warranty. 
Feb 2015

20000 mi
At highway speeds, transmission service and parking brake service warnings came on. The transmission control module was replaced. The same module was replaced approximately 5,000 miles earlier for a similar issue. 
Sep 2015

29000 mi
Flash software for BCM. TSB # 08-076-15 Flash software for TCM (transmission control module). TSB # 21-043-15 Tire pressure sensor showing 101. Dealer diagnosed and replaced sensor-tire pressure monitor. Part # 68249197AA. 
Mar 2017

49000 mi

US $480
software updates check engine light came on - oil pressure switch was replaced 
Jeep Cherokee in Kansas, United States
Jul 2014 - Jun 2019
Dec 2014

1000 mi
Intermittent defective ignition coil was causing a misfire and CEL. 
Jul 2016

2000 mi
Had shifting issues, transmission was replaced. It's like a different vehicle...much better! Low speed wobble on acceleration is still present. No TSB's available for the FWD V6. It would be nice to get this corrected. 
Jeep Cherokee in Florida, United States
Aug 2014 - Apr 2017
Oct 2016

19000 mi
Check engine light. Transmission replaced. 
Apr 2017

27000 mi
Service Shifter warning came on 8 plus times in the last gew months. Dealer can find no code. 

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2014 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in Colorado, United States
Feb 2014 - Mar 2017
Jan 2015

14000 mi
Vehicle began making strange noises during acceleration and deceleration. Dealer replaced power transfer unit (PTU). 
Nov 2016

16000 mi
Driveshaft had to be replaced. 
Jeep Cherokee in South Dakota, United States
Feb 2014 - Oct 2014
Mar 2014

2000 mi
Erratic transmission operation. Vehicle would not move after being stopped at traffic signal, on three occasions. Required vehicle to be shut down and restarted. Vehicle dropped out of cruise control at 75 mph and told driver to engage Drive 
Jun 2014

7000 mi
Had a loud clunk while shifting from reverse to drive, as well as erratic cruise control, on occasion. Completed TSB 21-018-14 for Transmission Flash. Completed TSB 18-013-14 . Flashed PCM 
Jul 2014

7500 mi
Wife was driving on I-90, at 75 mph when the transmission disengaged. No drive to the wheels. Had to be towed to dealer. This was repeat problem. Found fault codes for TCM failure. Ordered new TCM (Transmission Control Module). Replaced. 
Oct 2014

10000 mi
Eratic cruise control with the transmission shifting up and down causing the vehicle to speed up and slow down. Dealer took the vehicle as a trade in on a 2015 Jeep Cherokee TH. Wife drives the car, and I did not trust it. 
Jeep Cherokee in Quebec, Canada
May 2014 - Jul 2018
Feb 2016

20460 mi
2 cooling hoses were leaking 
Sep 2016

27900 mi
Leaking joint 
Jul 2017

37510 mi
Check engine light: engine oil pressure sensor failure. Sensor replaced under warranty even if over by 500km. 
Aug 2017

37820 mi
Transmission failure. Stuck in 4th gear. Replaced solenoid and transmission oil sensor. 
Jeep Cherokee in Michigan, United States
Jun 2014 - Feb 2019
Dec 2016

32000 mi
Upper strut bearings replaced due to creaking noises in cold temperatures 
Feb 2017

34000 mi
Oil filter housing cracked, leaking engine oil. Dealer changed the oil on a previous visit and took responsibility for cracking the housing on the oil filter. They replaced it as an engine warranty item. It took three weeks to get the part due to back orders; seems cracked oil filter housings are a known problem with the Pentastar V-6 engine 2014. Upper strut brackets had to be replaced; previous fix didn't hold up 
Jeep Cherokee in Alberta, Canada
Sep 2014 - Dec 2015
Jan 2015

1540 mi
Replaced module, car stalled out twice. 
Jun 2015

3100 mi
Stalling issues. Transmission replaced, engine wiring harnesses replaced, TCM sensor replaced, steering sensor replaced, gas tank replaced, fuel pump replaced. New problems keep emerging and dealer is stumped. $23527 front tie rod replaced 
Jul 2015

3200 mi
Transmission was throwing a "vehicle shifter not in park" code for the fourth time. Transmission replaced for the fourth time. Total repairs for vehicle under warranty was over 2.5x the value of the car. 
Jeep Cherokee in Illinois, United States
Dec 2015 - Jan 2017
Jan 2016 Computer needed to be re-flashed is what they called it. 
Jan 2017

29000 mi
Oil pump went out. Bad oil leak but I noticed nothing and all gauges read correctly. No visible signs of oil leaks so I don't know if when brought in for oil change the mechanic or someone did something. ?? 
Jeep Cherokee in Illinois, United States
Jan 2014 - Apr 2015
Feb 2014 Squeaking diagnosed as coming from rear seat brackets. Dealer ordered parts. Back ordered now for 2 months. Many other Jeep dealers have ordered same parts, none are shipping. Chrysler has a known flaw in the rear seat but no fix yet. 
Jeep Cherokee in Florida, United States
May 2014 - Jun 2022
May 2015

15100 mi
trans failure @ very slow speed. Trans would not engage. Cherokee towed to Dealer. 
May 2016

32400 mi
tow pkg lights to trailer = no power. car was re-flashed via Jeep Headquarters remotely 
Aug 2017

53000 mi

US $325
passenger side headlamp failure requiring replacement HID bulb 
Jeep Cherokee in Illinois, United States
May 2014 - Feb 2022
May 2014

3000 mi
Power seat making grinding sound going back 
Jeep Cherokee in Illinois, United States
Apr 2014 - Apr 2016
May 2014 Upgraded transmission software to improve Gear 1-4 shifting and throttle response 
Feb 2015

9700 mi
Poor shift response, particularly in 1-2 and 2-3 upshifts. Transmission control software and drivetrain control software updated per Chrysler recall notice. Issue is now fully resolved. 
Jeep Cherokee in Illinois, United States
Jan 2014 - Jul 2015
Apr 2014

3000 mi
Bearing started to go on the water pump; made an intermittent squealing sound; replaced. 
Dec 2014

17000 mi
Dash warning: service airbag system They need to remove the driver's seat to fix it. 
Jeep Cherokee in Maryland, United States
May 2014 - Nov 2015
Oct 2015

11000 mi
Transmission has been replaced 
Nov 2015

11000 mi
Check engine light 
Jeep Cherokee in Michigan, United States
May 2014 - Jul 2015
Feb 2015

6300 mi
Refresh the transmission computer 
Apr 2015

7200 mi
Flashed the transmission a second time. It still didn't fix the issue, the shifting still is not correct. It picks gears that will get you killed if you try to pull out infront of someone. It downshifts twice when passing sometimes. 
May 2015

8000 mi
The sunroof rattles when closed horribly. The entire dash rattles over bumps or pavement imperfections. It sounds awful and the stereo can't always be turned up loud enough to cover the noises. 
Jul 2015

8000 mi
The sunroof dash and doors rattle badly. 
Jeep Cherokee in Washington, United States
Jun 2014 - Sep 2017
Oct 2014

2000 mi
trans temp quickly climbed into the 200's and shifting became "lurchy". Shifts into and out of 5th gear seemed the worst. Downshifts into 2nd gear at stop lights were also abrupt. Dealer Diagnosis: complete trans replacement required. 
Jeep Cherokee in Illinois, United States
Jun 2014 - Oct 2015
Jul 2014

6800 mi
Had a intermittent squealing noise coming from the engine 
Dec 2014

15000 mi
Sunroof rattle 
Jeep Cherokee in Kentucky, United States
Feb 2014 - Jul 2017
Jun 2014

6000 mi
12v outlet no longer works in center consul. 
Jul 2015

18300 mi

US $145
Broken power outlet 
Jeep Cherokee in Washington, United States
Jun 2014 - Dec 2015
Jan 2015

11500 mi
front PTU failed from within, spilling gear lube over engine. Was replaced under warranty. 
Jeep Cherokee in Florida, United States
Jul 2014 - Sep 2017
Apr 2014

835 mi
Front passenger wheel speed sensor replaced. 
Feb 2015

10100 mi
No 3->2 downshift after R01 recall. Horrible delays in acceleration becoming a safety issue. 
Aug 2016

24897 mi
Harsh 3-2 and 3-1 downshifts, hesitation on acceleration causing a loss in power. Transmission valve body replaced. Transmission software updated. Lane keeping assist stopped working. Techs had no clue what was wrong with it after days of diagnosis. 
Apr 2017

31178 mi
Lane keeping assist stopped working. Replaced lower camera. Harsh 3-2 and 3-1 downshifts causing loss in power. Safety issue when trying to accelerate across traffic. 
May 2017

32178 mi
Replaced transmission after reporting many instances of harsh 3-2 and 3-1 downshifts. 
Jeep Cherokee in Tennessee, United States
Jun 2014 - Apr 2015
Apr 2015

11000 mi
Mandatory software upgrade for reliability changed shifting character to reducing power up hills and at low speeds 
Jeep Cherokee in Missouri, United States
Feb 2014 - Feb 2014
Feb 2014

4000 mi
Hard shifting. Dealer confirmed transmission problem. Transmission shifting hard. Dealer refused test drive. Said it was fine. 
Jeep Cherokee in Idaho, United States
Apr 2014 - Mar 2015
May 2014 Loud thump when turning left from a stop. sway bar was replaced. 
Jul 2014

3800 mi
Transmission started shifting very hard. Transmission was replaced by manufacturer. 
Jeep Cherokee in New Hampshire, United States
Aug 2014 - Aug 2016
Feb 2015

10700 mi
flash update after CEL came on. 
Jeep Cherokee in New York, United States
Jun 2014 - Jul 2017
Jul 2016

39700 mi

US $475
My oil pressure sender went bad. My repair guy said this has been a common item with this engine and Chrysler should make it a recall. Also some people had this done and the replaced one went bad also. Make sure you get a newer replacement. 
Jeep Cherokee in Florida, United States
Feb 2015 - Jun 2022
Jun 2016

26000 mi
lights on center console that indicate the gear position were all lit up at the same time. 
Jeep Cherokee in Utah, United States
May 2015 - Jun 2015
Jun 2015

14000 mi
Frequent "service transmission" warnings, OBD error codes. Dealer was unable to reproduce problem, but observed error reports in history report. No known repairs, car was returned to me after 2 weeks. 
Jeep Cherokee in Oregon, United States
Nov 2013 - Dec 2016
Jun 2016

30000 mi
the fenders above the front and back wheels started peeling up. They replaced it with new ones. 
Dec 2016

35000 mi
Complete computer failure, obvious electrical system failure involving multiple components, including 4WD, ABS, collision avoidance, Anti-lock Brake System, ACC/FCW 
Jeep Cherokee in Quebec, Canada
Dec 2014 - May 2018
Jan 2016

27120 mi
Message service transmission. R01 recall done... all ok after 
Feb 2017

30380 mi
Change belt tensioner 
Aug 2017

37820 mi

C $300
oil pressure switch replaced 
Jeep Cherokee in South Carolina, United States
Jun 2015 - Jun 2017
Jul 2015

11700 mi
Had dealer reflash Transmission control modules with new TSB to help remedy shifting issues (some rough shifting, irregular and busy shifting). 
Nov 2015

17300 mi
Asked dealer to fix rough shifting transmission. Dealer said no problem was found. Will be trading in for another car, would not recommend an FCA vehicle to anyone. 
Jeep Cherokee in Pennsylvania, United States
Nov 2013 - Jan 2017
Sep 2014

6000 mi
Rear hatch didn't unlock with proximity key did computer upgrade on all systems, far better hatch works, trans is also smoother 
Apr 2015

11500 mi
Full system re flash, including trans update, shifts somewhat smoother 
Jun 2015

14000 mi
Another re flash seems much smoother now shift wise 
Oct 2015

15500 mi
Service trans light came on trans was slipping Valve body replaced, range sensor also replaced 
Jeep Cherokee in Colorado, United States
Apr 2014 - Jun 2018
Jun 2014

2000 mi
Reflash transmission per dealer TSB 21-018-14 
Dec 2016

44000 mi
Harsh shifting. Replaced transmission under warranty. 
Aug 2017

56000 mi

US $1000
Check Engine Light Code P0520 - Oil Pressure Sending Unit Low Loop. Sending unit replaced. 
Jeep Cherokee in Alberta, Canada
Jan 2017 - Oct 2017
Jan 2017

71300 mi

C $500
Right rear shock was leaking bad and was replaced. As Cherokee shocks are not listed for aftermarket, had to go back to FCA - over $200 for shock alone. 
Jun 2017

85560 mi

C $1000
Rear right knuckle had one bushing that failed. Couldn't replace just the bushing, so had to replace the $700 knuckle part. No aftermarket parts available. 
Sep 2017

89900 mi
Transmission failed, would not go in reverse. They thought they could just replace valve body, ended up needing entire tranny replacement. They covered under warranty even though it was 45k over. 
Jeep Cherokee in Oregon, United States
Nov 2013 - May 2015
Aug 2014

23000 mi
Rear, fixed portion of sunroof exploded at 70 mph leaving two-foot hole and scattered fragments everywhere. Fix was a nightmare, worst in 40 years of owning cars. After 36 days had water leak, no wind blocker installed and handprints on headliner. 
Sep 2014

23000 mi

US $30
Oil Change. Oil change percentage system not reset to "0". Grase left on top of both front fenders. Dealer service experience with Smolich Jeep in Bend, OR continues to be totally unsatisfactory. 

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2014 Jeep Cherokee 4dr SUV

271-horsepower 3.2L V6 9-speed shiftable automatic AWD

Jeep Cherokee in Colorado, United States
Jul 2014 - Jul 2017
Jul 2017

28000 mi

US $100
Rear lift gate latch needed replaced 
Jeep Cherokee in Wisconsin, United States
Nov 2013 - Sep 2015
Apr 2014

3200 mi
update transmission computer programming? and first oil change transmission flash update, rough shifting from 1st to 2nd 
Aug 2014

5100 mi

US $130
service transmission light came on, tech told service dept to replace some transmission module. shifting better but still stutters and not perfect. transmission light went off door weather seal came off. tried to repair but jeep sent the wrong weather seal 
Nov 2014

7500 mi

US $18
warranty issue with incorrect lubricant 
Jan 2015

8300 mi
replaced left front strut mount 
Feb 2015

10000 mi
transmission flash update 
Jeep Cherokee in New Jersey, United States
Oct 2013 - Mar 2018
Dec 2015

10000 mi
Tailgate and remote start not working. After numerous tests it was determined that both of my key fobs were not working. Both key fobs were replaced. 
Jeep Cherokee in Florida, United States
Jan 2021 - Jan 2022
Jan 2022

58000 mi

US $3441
Replace oil cooler 
Jeep Cherokee in North Carolina, United States
Feb 2014 - Aug 2016
Sep 2015

43000 mi
Sunroof replaced Radio head unit replaced due to short in cellular antenna 
Aug 2016

67000 mi
Coil pack for cylinder #5 
Jeep Cherokee in South Dakota, United States
Dec 2013 - Jun 2017
Nov 2014

4900 mi
Very slow shift from reverse to drive 
Apr 2015

7200 mi
Slow shifting from reverse to drive. 
Sep 2016

12000 mi
Updated modules: Power transfer unit; Drive train control; Radio frequency module; Instrument Panel cluster; Body control module; Electric park brake; Transmission control module. 
Oct 2016

12000 mi
Blue tooth system keeps rejecting phone shortly after connecting it. It had worked perfectly until recently. Dealer updated all radio systems, and connected my phone. On the way home message appeared on screen that no phones were connected 
Jeep Cherokee in Ohio, United States
Jan 2014 - May 2016
Aug 2014

4500 mi
Erratic shifting and throttle control. See reports on NHTSA for more details. Dealer re-flashed transmission control module per TSB 21-018-14. The problem seems to have been fixed. 
Oct 2015

12200 mi
Software update for engine/transmission 
Jan 2016

13200 mi
Sun Roof rattle. A TSB was found for this issue as others have complained about this issue. This is an ongoing issue with Jeep Cherokee. Throttle/transmission response via software. Delayed start then surge after accelerating from stop. Throttle control very erratic. This is a continuing issue with FCA. Problem fixed in 2016 cars. 
Jeep Cherokee in Pennsylvania, United States
May 2014 - Jun 2022
Jul 2014

1000 mi
Wobbles in 2nd gear between 1800 and 2200 RPM. Trans software up to date. Dealer believes it's front axles, and trans mount. Further repair required, awaiting parts. 
Aug 2014

2000 mi
Front axles and trans mount replaced. Vehicle still wobbles between 1800-2200 RPM in 2nd gear. Chrysler says hold on additional repairs until solution is found. Awaiting Chrysler solution. 
Mar 2015

9000 mi
Recall R01 for the transmission. Software reflash actually made the transmission more clunky. 
Sep 2015

15000 mi
Both axles replaced with newly designed axles to eliminate shimmy/wobble. Successful repair. 
Jun 2016

21000 mi
Front display was "burned out" after dealer installed software updates. need an entire display (speedometer ) unit. 
Jun 2017

33000 mi
Low oil pressure sensor failed and set off check engine light. Sensor replaced under warranty. 
Jun 2018

41000 mi
Transmission control module reprogrammed for smoother shifting 
Jeep Cherokee in Nevada, United States
Jan 2016 - Jan 2022
Oct 2016

35000 mi
hard shifting and low speed lag they had it 3 seperate times for 18 days and solved nothing 
Jeep Cherokee in South Dakota, United States
Jun 2014 - Nov 2015
Nov 2015

8000 mi
Front end wobble on acceleration and while turning. 
Jeep Cherokee in Maine, United States
Oct 2014 - Oct 2014
Oct 2014

6000 mi
Loud mechanical snap when shifting from park to drive after vehicle start. CV half-shafts removed and greased. Replaced rear torque strut mount. No change in symptoms. Binding/clank/snap of drivetrain components when reversing and turning. Still unresolved. 
Jeep Cherokee in Michigan, United States
May 2014 - Jun 2018
Nov 2016

31800 mi
Power liftgate failed to operate. Dealer replaced liftgate latch and latch motor, liftgate struts. 
Jeep Cherokee in Louisiana, United States
Nov 2014 - Apr 2017
Apr 2015

26200 mi
The windshield wipers were not working the way I expected. The mechanic advised that the high amount of pollen in our area causes the wipers to trigger in order to clear the sensor. 
Aug 2015

32000 mi
There was some insulation over the rear hatch that was coming out. 
Jun 2016

51000 mi
The jeep suddenly had a service parking brake and service transmission error. Initially the gas pedal did not respond. On restarting the car the transmission shifted abnormally from park to drive. I had the car towed to the dealership. Reflash. 
Aug 2016

53800 mi
Similar to previous issue; suddenly service transmission lights come on, engine power is cut. Car was serviced under powertrain warranty 
Jeep Cherokee in Missouri, United States
Nov 2015 - Jul 2018
Mar 2016

30000 mi
Oil pressure sensor shorted out. Dealer replaced under warranty. 
Jan 2018

70000 mi

US $380
Check engine light came on indicating misfire in #2 cylinder. Turned out to be coil and plugs. Mechanic had to remove intake manifold to get at source of problem. 
Mar 2018

76000 mi

US $1200
Severe coolant leak - replaced water pump, thermostat, and radiator hose. 
Jeep Cherokee in Missouri, United States
Mar 2015 - Jul 2015
Mar 2015

10000 mi
Torn axle boot, needed to be replaced. Grinding noise in steering. The repair was unsuccessful. Vibration when driving, pulling right. 
Apr 2015

11000 mi
Not downshifting, causing a lag/no power when performing a rolling stop, as well as infrequent harsh shifting. Grinding/Rubbing noise when turning the steering wheel. Exhaust sputtering noise. Pulling to the left, steering wheel off center. Wobble/vibration when accelerating, due to incorrect axle installed previous visit. Wobble while accelerating. Nothing was done to fix this. Transmission would not downshift on rolling stop. Updated the transmission again, which did not work. Grinding noise when turning the wheel. 
Jul 2015

12000 mi
Wobble when accelerating. 
Jeep Cherokee in Alabama, United States
Jun 2014 - Mar 2016
Mar 2016

18000 mi
Mild wobble sensation between 10 and 20 miles per hour. Dealer was supposed to fix issue but never got the parts to do it. Just lived with the issue as it did not seem dangerous. 
Jeep Cherokee in Michigan, United States
Jun 2014 - Jul 2014
Jul 2014

13000 mi
Rattle from the rear sun roof due to wet seal. Car wobbles between 15 and 20 MPH. 
Jeep Cherokee in Quebec, Canada
Jun 2014 - Jun 2019
Nov 2015

21860 mi
Replacement of both front half shafts 
Aug 2016

29760 mi
Faulty radar on adaptive cruise control system. Rpaired Under warranty 
Apr 2017

35960 mi

C $600
Replacement of back rotors and pads 

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2014 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic FWD

Jeep Cherokee in Florida, United States
Oct 2013 - Jun 2014
Feb 2014

1600 mi
TSB was applied due to harsh shifting 
Jeep Cherokee in South Carolina, United States
Jun 2014 - Nov 2016
Jan 2015 Transmission was replaced - completely. No description of what problem was. Chrysler wouldn't say. 
Nov 2016

93000 mi

US $120
Oil pressure sensor needed replacing. Not covered under warranty. 
Jeep Cherokee in Florida, United States
Sep 2014 - Mar 2015
Oct 2014

3300 mi
Transmission abruptly failed while driving on freeway. Transmission replaced. Having same problems with new transmission and returned 3 times for repair. Jeep claims nothing is wrong. Filed Lemon Law suit and awaiting arbitration date. 
Mar 2015

5000 mi
Jeep never performed correctly before and after transmission blew. Lemon Law filed against Chrysler in Dec 2014 and March 2015 Chrysler purchased the Jeep Cherokee back from us. 
Jeep Cherokee in California, United States
Jul 2015 - Aug 2015
Aug 2015

17000 mi
Jeep always jerky and shudders. Car suddenly starting dying out so took to dealer. They had Chrysler come tow it to dealer. Sensor was replaced in transmission. Still jerky sometimes, dealer says it takes a while to adjust. 
Jeep Cherokee in Florida, United States
Aug 2014 - Oct 2015
Jan 2015

13000 mi
Searbelt rattle. Dealer didn't address at all. Dealer performed some transmission updates. 

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2014 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD w/low range

Jeep Cherokee in New York, United States
Nov 2013 - Jan 2017
Apr 2015

24700 mi
Update software - TCM module. Improved shifting dramatically. Software update - infotainment module Software update - instrument cluster Software update - rear axle disconnect system 

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2014 Jeep Cherokee 4dr SUV

184-horsepower 2.4L I4 9-speed shiftable automatic AWD

Jeep Cherokee in Texas, United States
Aug 2012 - Jun 2018
Oct 2012

298000 mi

US $300
Replaced shocks and secondary rubber bumper. Locating part. 
Dec 2012

299000 mi

US $400
replace shocks and limiting bumper 
Jeep Cherokee in Minnesota, United States
Jun 2014 - Jan 2022
Jun 2014

23000 mi
remote fuel door. Had to replace the whole engine wire harness 
Nov 2014

37000 mi
Noise in the sunroof going over bumps. Had to replace the sunroof frame, motor and glass 
Feb 2016

76000 mi

US $100
Fuel door Broke 
Sep 2017

125000 mi
Wind noice thru the sunroof. Fixed the trim 
Mar 2021

212000 mi

US $200
Radiator leak 
Jeep Cherokee in Pennsylvania, United States
Jul 2014 - Sep 2015
Jul 2015

9000 mi
Slow response from gas pedal to engine. Engine reved in drive after removing foot from pedal. 
Jeep Cherokee in Connecticut, United States
Aug 2012 - Apr 2013
Dec 2012

135000 mi

US $600
Jeep shimmied after hitting bumps while driving - took it to my guy and he replaced the sway bar and some other parts - drives like new 
Apr 2013

145000 mi

US $300
Window support broke and window fell into door. Had to replace support and window motor. 
Jeep Cherokee in Arizona, United States
Feb 2014 - Jun 2022
Aug 2016

28000 mi
Had to install 8 software updates 
Jan 2022

79000 mi

US $1300
Could not put gas in the gas tank. Had to replace the entire gas tank. Check valve ball stuck at the top of the tank blocking the air coming out of the tank as was filling the tank. 
Jeep Cherokee in Connecticut, United States
Jun 2014 - Sep 2014
Apr 2014

1088 mi
Wobble at low speeds - TIres balanced and alignment corrected. This Does not resolve the issue. A pillar was taken apart and lubricated. 
May 2014

2238 mi
Both front axles were replaced to remove the wobble. This did not fix the issue. A new TSB was performed. Issue still remained. 
Jun 2014

4000 mi
Constant wobble during low speed/gears (felt mostly in 2-3 gear and at 15-20 MPH). Vibration felt in the car at high speeds (65-70 MPH). Car pulling to the right. 
Sep 2014

4000 mi
Wobble remained. The car was bought back by Chrysler 
Jeep Cherokee in Pennsylvania, United States
May 2016 - Sep 2018
Jan 2017

56000 mi

US $260
Connector for active grille shutters corroded, harness had to be replaced 

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2004 Jeep Cherokee

Engine not specified

Jeep Cherokee in Great Britain
Dec 2013 - Jan 2016
Jan 2016

111000 mi

£50
Number 2 injector seal blowing 
Jeep Cherokee in Wisconsin, United States
Aug 2012 - Jun 2013
Mar 2013

106000 mi

US $300
Muffler fell from the vehicle. Replaced Catalytic Converter, Muffler and tail pipe. 
Jun 2013

107000 mi

US $60
Valve cover was leaking oil. Replaced valve cover gasket. 

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2003 Jeep Cherokee 4-door

turbocharged 4-cylinder diesel automatic 4WD

Jeep Cherokee in New South Wales, Australia
Mar 2011 - Dec 2011
Jul 2011

92380 mi

A $300
Very poor EGR system, clogs up with black soot. With clogged MAP sensor, the computer deactivates the turbo, making it appear that the turbo had failed. Replaced the MAP sensor. Diesel filter is poor, replaced it also. 
Dec 2011

99200 mi

A $160
Due to poor grade fuel or poor grade filter a year ago number one injector failed, now number two failed. due to the cost in buying from Australian retailer at $875 to $1100. I sent the injector to M and B fuel injectors in the UK,paid $162. 

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2001 Jeep Cherokee

Engine not specified

Jeep Cherokee in West Virginia, United States
May 2016 - Aug 2017
Jun 2017

164000 mi

US $125
Brake lines rusted and blew out again. This time it was the front brakes. Likely caused by high amount of salt on roads in the winter. 
Jeep Cherokee in Illinois, United States
Oct 2014 - Dec 2014
Oct 2014

192000 mi

US $220
Low voltage, check gauges light. New battery, still low voltage. New alternator, issue resolved. 195,000 on factory alternator! 

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2001 Jeep Cherokee 4dr SUV

190-horsepower 4.0L I6 4-speed automatic RWD

Jeep Cherokee in New York, United States
Sep 2012 - Jan 2013
Sep 2012

55000 mi
Front axle stabilizer bar broke off. Repaired. Back wiper repaired. A wire had corroded. Cleaned and reconnected. 4x4 light repaired. Replaced either the light bulb or a sensor on the transfer case. Jeep would not start. Replaced coolant sensor. replaced coolant sensor after no start.Broken stabilizer bars repalced,wiper motor fixed.All fixed under used car warranty. 

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2001 Jeep Cherokee 4dr SUV

190-horsepower 4.0L I6 4-speed automatic 4WD, part-time w/low range

Jeep Cherokee in Ohio, United States
Sep 2012 - Jan 2013
Oct 2012

143500 mi
Garage said the compressor had to be replaced; declined repair. 
Jan 2013

146000 mi
Failed AC compressor. 
Jeep Cherokee in New York, United States
Apr 2014 - May 2014
May 2014

108000 mi

US $500
Replaced coil pack because cylinder 4 misfiring. 
Jeep Cherokee in North Carolina, United States
Apr 2018 - Jun 2018
Jun 2018

165000 mi

US $30
Had a squealing belt and assumed it just needed a new belt. Rep at store asked if I had tried spraying squeaking component. I bought the belt and went home and sprayed everything down pretty good and waited to install the belt to see if that was the problem. Next day, same thing. I thought the belt might need more or less tension so at work I got out my socket set to adjust it. The daggone tensioner rod had snapped in half. I carefully drove it home and waited two days for the part to come in. Super easy install, it just takes time remove the screws that hold the fan and hose from the radiator to the overfill. The part, theoretically, is super easy to install.. you just have to fondle around getting the new rod into the new whatchamajigger thing that the rod screws into to keep it on track. If it wasn't pitch black outside using a headlamp, I could have save half an hour. 
Jeep Cherokee in Michigan, United States
Dec 2014 - Mar 2016
Feb 2015

206600 mi

US $236
Sway bar links 
Jun 2015

208000 mi

US $380
Install Bilstein gas shocks. Had trouble removing rusty bolts from upper mounting points on rear shocks. Heated area with propane torch and applied penetrating oil. 
Dec 2015

211000 mi

US $220
Replaced radiator, water pump, thermostat, hoses, and serpentine belt. 
Feb 2016

212000 mi
Head warped blowing head gasket. Head machined flat and installed with new head bolts and head gasket 
Jeep Cherokee in Illinois, United States
Mar 2014 - Aug 2014
Mar 2014

205000 mi

US $26
I replaced the rubber spring coil insulators/spacer. I saved about $400 doing it myself and it was pretty simple. 
Jun 2014

210000 mi

US $256
I needed an extra leaf spring, the stock leaf springs in the rear were not up to snuff. In fact they back end of the vehicle has dropped about 2 inches over the last 210,000 miles. 
Aug 2014

213000 mi

US $1000
Entire new rear end! what a pain! 
Jeep Cherokee in Pennsylvania, United States
Sep 2012 - Jun 2016
Nov 2014

204000 mi

US $362
Bad alternator not charging battery. 
Jun 2016

242000 mi

US $890
Replaced exhaust from catalytic converter back. Replaced radiator and water pump. 
Jeep Cherokee in Alberta, Canada
Feb 2013 - Mar 2013
Mar 2013

72540 mi
Replace front axle U-Joints replace clockspring washer fluid pump Idle Air Valve Replaced Tailgate Latch Handle Blower Motor Wiring Contacts Cleaned/Repaired Numerous Annoying Electrical Problems. Intermittant failures of numerous electrical systems. Cleaned and tightened all electrical grounds. Cleaned wiring harness contacts on all major connectors going to sensors/computer modules. 
Jeep Cherokee in Nebraska, United States
Sep 2012 - Sep 2014
May 2014

98000 mi

US $112
New Battery Installed 

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2001 Jeep Cherokee 4dr SUV

190-horsepower 4.0L I6 4-speed automatic 4WD w/low range

Jeep Cherokee in Illinois, United States
Jun 2018 - Jun 2022
Apr 2018

80000 mi

US $34
Oil pressure gauge was reading low, so I picked up a new sensor at Autozone, unscrewed the old one and screwed the new one in. Cost was $34. 
Jun 2022

83000 mi

US $3500
Head developed a small crack and was replaced with a new head 

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2000 Jeep Cherokee 4dr SUV

190-horsepower 4.0L I6 4-speed automatic RWD

Jeep Cherokee in Louisiana, United States
Feb 2010 - Jun 2013
Jul 2011

148000 mi

US $331
AC/Heater Blower failed. Blower and wiring harness replaced. Now fully functional. 
May 2012

153100 mi

US $350
replace engine cooling fan starter failed 
Jun 2012

159000 mi

US $500
Ac blower motor and blower control switch 

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2000 Jeep Cherokee 4dr SUV

190-horsepower 4.0L I6 4-speed automatic 4WD, part-time w/low range

Jeep Cherokee in Illinois, United States
Oct 2009 - Jun 2015
Mar 2010

92000 mi

US $189
The ignition lock tumbler broke and we were unable to start the car. We couldn't find a part in stock at any local parts stores so towed it to our local mechanic who ordered a part from the dealer for us. The new lock came coded. 
Dec 2013

100000 mi

US $600
the brake lines were rotted out from corrosion along with the drums. 
Jeep Cherokee in Pennsylvania, United States
Nov 2012 - Jun 2018
Dec 2013

92000 mi

US $356
replace starter 
Jeep Cherokee in Washington, United States
Nov 2009 - Sep 2014
Oct 2012

160300 mi

US $200
one of the fans that comes on at specific temps - the bearings were going out, fan had to be replaced. when it came on the vehicle rumbled and shook noticeably passenger door had electrical problems - dome light sensor didn't work, sometimes window wouldn't roll down (no power) 
Mar 2014

186000 mi

US $300
Crank position sensor (CPS) failed causing vehicle to power down and not start although it would turn over 
Sep 2014

189000 mi
Catastrophic piston skirt cracking. Not cost effective to repair. 
Jeep Cherokee in Missouri, United States
Nov 2009 - Sep 2014
Sep 2010

125000 mi

US $20
Rear wiper switch broke. 
Jul 2014

134200 mi

US $50
tailgate shocks replaced 
Jeep Cherokee in New Hampshire, United States
Nov 2009 - May 2013
Dec 2009

16000 mi

US $150
There was a hole in the original muffler and it was replaced. 
Apr 2010

123000 mi

US $230
Oil drips on the bottom of car. Oil filter adapter was leaking because of a dried out O ring. The three rubber O rings were replaced on the filter adapter. The mechanic also found that the Valve cover gasket was leaking and was replaced. 
Jan 2011

130100 mi

US $12
The turn signals lights were randomly not flashing left or right which was progressively getting worse to the point were it was starting not to flash at all. I was able to replace the turn signal relay. Took less then 30 minutes. The turn signals lights were randomly not flashing left or right which was progressively getting worse to the point were it was starting not to flash at all. I was able to replace the turn signal relay. Took less then 30 minutes. 
Feb 2011

131000 mi

US $310
I brought the car to the mechanic for a TuneUp and he found that the car had a bad front driver side wheel bearing Muffler was louder than normal and they replaced the muffler under the part's warranty. 
Jul 2011

133300 mi

US $62
Replaced Windows Regulator in front drivers side door because the motor would stop working randomly and the window would also go up and down very slowly. Easy and cheap repair. Took probably 30 minutes to swap out with $62 in parts. 
Dec 2011

138000 mi

US $130
Cracked radiator hose which caused heavy coolant leak. New hose installed by mechanic. 
Jul 2012

144200 mi

US $189
Rusted brake line caused most of the fluid to leak out. Mechanic replaced brake like. 
Dec 2012

146000 mi

US $100
Front windshield washer motor stopped working. Ordered washer motor assy online and had local shop install it. 
Jeep Cherokee in Massachusetts, United States
Mar 2013 - Mar 2013
Mar 2013 The Achilles heel of 2000-2001 4.0 I6s. Cylinder head crack. Never overheated the engine, a well maintained truck during my ownership of it. Wasn't worth the cost of repair on a 155k mi, 13 yr old vehicle. 
Jeep Cherokee in New York, United States
Feb 2010 - Oct 2012
Dec 2010

119000 mi

US $400
Replaced exhaust system from catalytic converter back 
Aug 2011

124000 mi

US $400
Rear drum brakes were nearly rusted through. They were weeks away from losing fluid pressure. They were both replaced and have had no problems since. 
Oct 2012

137000 mi

US $460
The brake line was abraded by grit that got between the fasteners and the line itself. Tube sprang a leak and the system lost fluid pressure. Poor outcome to an apparently common, preventative problem on older cars. 
Jeep Cherokee in Texas, United States
Jun 2012 - Jul 2018
Apr 2013

191300 mi

US $125
Weak battery would not keep charge. Three years old 
Oct 2013

194200 mi

US $20
Had to replace turn signal flasher. 
Jeep Cherokee in New Jersey, United States
Jul 2013 - Jun 2018
Feb 2014

111600 mi

US $500
evaporator replaced 
Jeep Cherokee in New York, United States
Mar 2010 - Jun 2011
Apr 2010

104000 mi

US $600
Bad Universal joints on the car starting to show signs they needed to be redone. Also wheel bearings. 
Jeep Cherokee in Great Britain
Oct 2012 - Jan 2013
Nov 2012

26000 mi

£575
The engine misfires upon deceleration. Perfect on acceleration 

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2000 Jeep Cherokee 4dr SUV

190-horsepower 4.0L I6 4-speed automatic 4WD w/low range

Jeep Cherokee in Wisconsin, United States
Apr 2015 - Jun 2015
Apr 2015

149000 mi

US $2000
Engine head cracked, full engine replacement 
Jeep Cherokee in Texas, United States
Sep 2014 - Feb 2015
Dec 2014

171000 mi

US $700
Replaced both hub assembly, ball joints on driver side and tie rod ends. 
Feb 2015

172000 mi

US $1200
Replacement of water pump Replacement of axle fluids, front driveshaft and all attending u-joints 
Jeep Cherokee in New York, United States
Nov 2010 - Sep 2011
Feb 2011

104000 mi

US $400
Kept getting misfire trouble codes. Replaced ignition coil pack. No trouble codes to date. Oil leak. Replaced valve cover gasket. 
Jun 2011

107000 mi

US $65
engine light back on, indicating cylinder misfire. Local shop could not pinpoint cause, but did compression check and identified low compression in all cylinders, lowest in #3, the cylinder misfiring. Stated this as possible cause. 
Jeep Cherokee in New York, United States
Nov 2009 - Jul 2012
Mar 2010

118000 mi

US $4500
Rebuild engine 
Mar 2011

130000 mi

US $130
Driver seat broken at the weld 
Jan 2012

140000 mi

US $400
Water pump 
Jeep Cherokee in Wisconsin, United States
Dec 2014 - Jun 2015
Dec 2014

195000 mi

US $258
Replaced power steeling pump and radiator hose 
Apr 2015

198500 mi

US $247
Replaced Rear Shock absorber, $187. Added Freon and dye, $60. 
Jun 2015

201000 mi

US $174
Replaced original left outer, front U-Joint and axel 
Jeep Cherokee in California, United States
Jul 2010 - Jun 2013
Oct 2010

104300 mi

US $200
Radiator leaked. During radiator replacement water pump was weeping as well. Easily replaced both radiator and water pump. 
Jul 2011

111000 mi

US $40
Crankshaft Position Failure. Self diagnosed and replaced successfully. 
Apr 2012

114000 mi

US $100
Replaced water neck, thermostat, and water pump due to leaks. 
Apr 2013

118000 mi

US $7
Idle unstable. Throttle body removed and cleaned out throttle body, idle air control, and manifold absolute pressure sensor. 

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2000 Jeep Cherokee 4dr SUV

125-horsepower 2.5L I4 5-speed manual 4WD, part-time w/low range

Jeep Cherokee in Illinois, United States
Jul 2014 - Sep 2014
Aug 2014

104700 mi
Compressor bad, suspect bad compressor clutch as always had squeal on startup. Replaced compressor, evaporator and recharge. 

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2000 Jeep Cherokee 4dr SUV

Jeep Cherokee in California, United States
- May 2010
May 2010

195000 mi

US $3000
radiator blew at 195,000 miles 

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2000 Jeep Cherokee 2dr SUV

190-horsepower 4.0L I6 4-speed automatic 4WD, part-time w/low range

Jeep Cherokee in Indiana, United States
Jul 2014 - Jun 2015
Apr 2015

111700 mi
Bad bearing in transfer case rebuild and reinstalled 

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2000 Jeep Cherokee 2-door

6-cylinder automatic AWD

Jeep Cherokee in Michigan, United States
Oct 2009 - Mar 2010
Jan 2010

US $350
both right and left u joints needed to be replaced. 

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1999 Jeep Cherokee

Engine not specified

Jeep Cherokee in Missouri, United States
Dec 2011 - Jun 2018
Mar 2012

208000 mi

US $500
Front differential was making noise - replaced differential bearings and races.  Front Drivers wheel making noise - replaced front wheel hub and bearing assembly. 
Dec 2012

218000 mi

US $159
Engine stalled - No fuel 
Jan 2014

237000 mi

US $40
Headlight/Turn Signal/Emergency Flasher failed and couldn't activate the high beams. 
Jeep Cherokee in New Jersey, United States
Dec 2012 - Jun 2014
Sep 2013

170000 mi

US $550
Front wheel bearings 
Mar 2014

179000 mi

US $90
Rear drum adjuster replaced 
Jun 2014

185000 mi

US $210
Front U-Joint replaced 
Jeep Cherokee in Michigan, United States
Dec 2011 - Apr 2014
Apr 2012

171300 mi
Worn Shocks and Steering Stabilizer 
Jun 2012

173000 mi

US $700
U-joint on the axle was worn out.  A/C was also recharged, oil was changed, and coolant was put in. 
Feb 2014

194000 mi

US $500
Coolant and Radiator 
Jeep Cherokee in Iowa, United States
Dec 2011 - Jun 2014
Jul 2013

194300 mi

US $350
Section of the original brake lines were replaced due to a leak caused by corrosion. 
Jeep Cherokee in Illinois, United States
Dec 2011 - Nov 2013
Jan 2012 replace 2 yr old made in china wheel bearing hub w/ usa timkin wheel bearing hub. 
Nov 2013 rusted out bottoms of doors, rear hatch door, and rust hole in rain gutter above windsheild on passengers side ... kept bondo and painting to keep rain out 
Jeep Cherokee in Illinois, United States
Aug 2012 - Oct 2012
Oct 2012

230000 mi
AC compressor not working and needed to be replaced 
Jeep Cherokee in Nevada, United States
Dec 2011 - Mar 2013
Jul 2012

93000 mi

US $150
Replaced Squeaking U Joint on PS Front Axle. 
Dec 2012

95000 mi

US $400
Replaced Leaking Water Pump. 

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1998 Jeep Cherokee 4-door

6-cylinder automatic 4WD

Jeep Cherokee in Kentucky, United States
Jun 2017 - Mar 2022
Mar 2018

171794 mi

US $40
Engine would not stay running/would not start. Replaced ignition coil. 
Jeep Cherokee in Colorado, United States
Jun 2013 - Jun 2018
Nov 2013

212000 mi

US $200
Cracked exhaust manifold.  Worn out engine mounts. 
Jeep Cherokee in South Carolina, United States
Oct 2017 - Mar 2020
Jun 2018

249500 mi

US $150
Replaced both rear brake cylinders. My back right rear brake cylinder was leaking brake fluid. I noticed lines of brake fluid all on my inner tire and saw my brake fluid was low. After twenty years I am replacing the factory installed rear brake cylinders. 

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1997 Jeep Cherokee 4-door

6-cylinder automatic 4WD

Jeep Cherokee in Indiana, United States
Jun 2017 - Jun 2022
Jun 2018

155000 mi
replace battery 

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1996 Jeep Cherokee 4-door

6-cylinder automatic 4WD

Jeep Cherokee in South Carolina, United States
Sep 2017 - Jun 2018
Nov 2017

202000 mi
Running hot, radiator leak. Water pump and radiator replaced. Also had lower radiator hose replaced as this was the only cooling system pump I had not replaced yet. 

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See TrueDelta's information for all SUVs
See TrueDelta's information for all Jeep models.

Jeep Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently Jeep Cherokee problems occur, check out our car reliability stats.