

TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137145 TSB ID: SSM 47265 Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing |
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05/14/18 | NHTSA ID: 10136580 TSB ID: TSB18-2057 Some 2015-2018 edge and 2016-2018 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. customers may indicate the odor smells like sulfur or exhaust odors are entering th |
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01/29/18 | NHTSA ID: 10127401 TSB ID: 17-2235 Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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05/15/17 | NHTSA ID: 10099088 TSB ID: TSB 17-0035 Some 2015-2017 edge and 2016-2017 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. customers may indicate the odor smells like sulfur, the exhaust odors are entering |
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03/15/17 | NHTSA ID: 10095216 TSB ID: SSM 46341 When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137116 TSB ID: SSM 47205 Some 2016-2018 mkx vehicles equipped with an intrusion sensor, built on or before 22-feb-2018, may exhibit an inability to disable the intrusion sensor through the cluster alarm menu under vehicle settings. this may be due to a missing inst |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137096 TSB ID: SSM 47160 Some 2015-2017 mkc/mkz, 2016-2017 mkx and 2017 continental vehicles equipped with a telematics control unit (tcu) built on or before 15-aug-2017 may exhibit inoperative remote features via lincoln way mobile app, incomplete user authorizati |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127410 TSB ID: SSM 46906 Some 2015-2018 f150/edge, 2016-2018 mkx and 2017-2018 fusion, continental vehicles equipped with a 2.7l engine may experience a malfunction indicator lamp (mil) and/or wrench lamp with diagnostic trouble codes (dtcs): p0116, p0117, p0118, p |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125074 TSB ID: SSM 46854 Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109001 TSB ID: TSB 17-2068 Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100507 TSB ID: SSM 46481 Some 2016 and 2017 edge/mkx vehicles equipped with lane keeping system, adaptive steering, and built on or before 01-feb-2017 may exhibit an inoperative lane keeping system. if the vehicle exhibits this concern, reprogram the secm to the la |
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05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
05/17/17 | Electrical and Air Conditioning | NHTSA ID: 10099455 TSB ID: SSM 46440 Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice comman |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095781 TSB ID: SSM 46371 Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095169 TSB ID: SSM 46320 Some 2016-2017 mkx vehicles equipped with a front view camera and built on or before 25-nov-2016 may exhibit a front view camera that stays deployed in park, is slow to retract when shifted to neutral, deploys when shifting from park to dri |
05/21/18 | Other | NHTSA ID: 10137141 TSB ID: SSM 47251 Some 2015-2018 edge and 2016-2018 mkx vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. to correct this concern, reconfigure the front controls interface |
05/14/18 | Other | NHTSA ID: 10136575 TSB ID: TSB18-2042 Some 2015-2018 edge and 2016-2018 mkx vehicles equipped with a power liftgate and built on or before 2-jan-2018 may exhibit an intermittent bounce back after closing has been commanded. follow the service procedure steps to correct this con |
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05/14/18 | Other | NHTSA ID: 10136579 TSB ID: TSB18-2055 Some 2015-2017 edge vehicles built on or before 10-aug-2017 and 2016-2018 mkx vehicles built on or before 15-dec-2017, equipped with a power liftgate and the hands-free liftgate activation feature may exhibit the liftgate opening or closing |
01/29/18 | Other | NHTSA ID: 10127413 TSB ID: SSM 46920 Some 2016-2018 mkx customers may report that a deployed cargo cover will inadvertently recoil after the vehicle hits a bump. revised cargo covers are available to address this issue. use the vehicle identification number (vin) to select the |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
12/14/17 | Other | NHTSA ID: 10125065 TSB ID: tsb17-2198 Some 2015-2017 edge and 2016-2017 mkx vehicles, equipped with a power liftgate, and built on or before 13-sep-2017 may exhibit a liftgate that intermittently opens uncommanded while parked with no keys near the vehicle. follow the service p |
10/21/17 | Other | NHTSA ID: 10119658 TSB ID: TSB 17-0065 Some 2015-2017 edge and 2016-2017 mkx vehicles built on or before 15-apr-2017 and 2017 continental vehicles built on or before 19-oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. this may be due to the mov |
08/25/17 | Other | NHTSA ID: 10115953 TSB ID: SSM 46703 Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts |
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08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109012 TSB ID: SSM 46522 2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte |
05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
05/15/17 | Other | NHTSA ID: 10099077 TSB ID: TSB 17-0030 Some 2016-2017 mkx vehicles may exhibit one or both rear doors that are hard to open in freezing temperatures. this may be due to water entering and freezing the rear door exterior latch cable. follow the service procedure steps to correct |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
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03/10/17 | Other | NHTSA ID: 10094640 TSB ID: SSM 46278 Some 2017 mkx vehicles equipped with lincoln drive control and built on or before 2-dec-2016 may exhibit a missing lincoln drive control menu in the instrument cluster message center. to correct the condition, update the cluster as-built co |
02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |