TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137145 TSB ID: SSM 47265 Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing |
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05/21/18 | NHTSA ID: 10137115 TSB ID: SSM 47204 Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137096 TSB ID: SSM 47160 Some 2015-2017 mkc/mkz, 2016-2017 mkx and 2017 continental vehicles equipped with a telematics control unit (tcu) built on or before 15-aug-2017 may exhibit inoperative remote features via lincoln way mobile app, incomplete user authorizati |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137084 TSB ID: SSM 47129 Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201 |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137108 TSB ID: SSM 47194 Some 2017-2018 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles without painted calipers and built on or before 5-mar-2018, may exhibit a brake moan noise from the rear when backing up on the |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/14/18 | NHTSA ID: 10136599 TSB ID: SSM 47083 Some 2017-2018 mkz vehicle built on or before 10-oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. reprogram the dsm using integrated diagnostic system (ids) or f |
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05/14/18 | NHTSA ID: 10136603 TSB ID: SSM 47090 Some 2017-2018 energi and hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related dtcs. this condition may be due to the high pressure fuel tank pres |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
01/29/18 | NHTSA ID: 10127401 TSB ID: 17-2235 Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127395 TSB ID: 17-2220 Some 2017-2018 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 29-sep-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127406 TSB ID: SSM 46901 Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. connect the ids and check the rcm and apim for dtcs. if any of the foll |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
01/29/18 | Other | NHTSA ID: 10127398 TSB ID: 17-2225 Some 2013-2014 fusion and 2013-2018 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125074 TSB ID: SSM 46854 Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig |
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12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
10/21/17 | NHTSA ID: 10119667 TSB ID: SSM 46810 Some 2017 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replac |
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10/21/17 | NHTSA ID: 10119671 TSB ID: SSM 46816 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched |
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10/21/17 | NHTSA ID: 10119682 TSB ID: SSM 46840 Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Other | NHTSA ID: 10119668 TSB ID: SSM 46811 Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br |
08/25/17 | NHTSA ID: 10115950 TSB ID: SSM 46687 Some 2017 continental/mkz vehicles equipped with 3.0l engine and all-wheel drive (awd), built on or before 12-may-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with dtc u2008 that occurs when using a con |
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08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115951 TSB ID: SSM 46688 Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 3-jun-2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to th |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
08/25/17 | Other | NHTSA ID: 10115949 TSB ID: SSM 46686 Some 2017 fusion and mkz vehicles built on or before 18-feb-2017 and continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driv |
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08/25/17 | Other | NHTSA ID: 10115953 TSB ID: SSM 46703 Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts |
08/01/17 | NHTSA ID: 10109031 TSB ID: TSB 16-0113 Some 2017 mkz vehicles equipped with 3.0l engine and built on or before 8-aug-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart with or without diagnostic trouble codes (dtcs) p0300, p03 |
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08/01/17 | NHTSA ID: 10109037 TSB ID: TSB 16-0119 Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 31-aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (mil) |
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08/01/17 | NHTSA ID: 10109038 TSB ID: TSB 16-0120 Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 31aug2016 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in the |
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08/01/17 | NHTSA ID: 10109069 TSB ID: SSM 46076 Some 2016 model year fusion, mkz and c-max hybrid electric vehicles(hev) vehicles equipped with 2.0l dohc gas/electric engines may exhibit mil on with diagnostic trouble code p0137(o2 sensor circuit low voltage (bank 1 sensor 2) in powertra |
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08/01/17 | NHTSA ID: 10109002 TSB ID: TSB 17-2072 Some 2017 c-max/fusion hybrid/energi and mkz hybrid vehicles may exhibit an illuminated mil with dtc p0071 stored in the powertrain control module (pcm). this dtc can be set after the vehicle is stored inside a warm location for several hou |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109076 TSB ID: SSM 46098 2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109075 TSB ID: SSM 46097 Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. make sure battery is at full state of charge before attemp |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109082 TSB ID: SSM 46105 Some 2015-2016 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 9-aug-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the c |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109080 TSB ID: SSM 46103 Some 2016 mkx and 2017 continental/mkz vehicles equipped with a revel ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. to determine if the vehicle is equipped with a rev |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109008 TSB ID: SSM 46511 Some 2017 fusion and mkz vehicles may exhibit an illuminated mil with dtc p068a. address any additional dtcs first. this dtc can set when battery voltage is low or a battery drain condition exits. the root cause of the low battery condition |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109006 TSB ID: SSM 46508 Some 2017 mkz vehicles may exhibit a check headlamp message displayed in ipc after a remote start event and may also exhibit diagnostic trouble codes (dtc): u0401, u0253, and/or u0155 in the headlamp control module (hcm). reprogram the hcm |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109058 TSB ID: SSM 46058 Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109054 TSB ID: SSM 46048 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109016 TSB ID: SSM 46528 Some 2017 mkz and fusion vehicle built on or before 30-oct-2016, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109022 TSB ID: SSM 46544 Some 2017 fusion and mkz vehicles built on 01-nov-2016 and through 15-mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driver door mod |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109049 TSB ID: TSB 16-0131 Some 2017 fusion and mkz vehicles equipped with sirius satellite radio and built on or before 31-aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal or acquiring message while driving in |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10108997 TSB ID: TSB 17-2057 Some 2013-2014 fusion and 2013-2017 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition. |
08/01/17 | Other | NHTSA ID: 10109064 TSB ID: SSM 46070 Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to the |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
05/24/17 | Other | NHTSA ID: 10100510 TSB ID: SSM 46491 Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the |
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05/22/17 | Transmission and Drivetrain | NHTSA ID: 10100082 TSB ID: SSM 46466 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern |
05/22/17 | Other | NHTSA ID: 10100024 TSB ID: SSM 46454 Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w |
05/22/17 | Other | NHTSA ID: 10100064 TSB ID: SSM 46463 Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the |
05/17/17 | Electrical and Air Conditioning | NHTSA ID: 10099455 TSB ID: SSM 46440 Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice comman |
05/17/17 | Electrical and Air Conditioning | NHTSA ID: 10099450 TSB ID: SSM 46433 Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
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05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
03/20/17 | NHTSA ID: 10095821 TSB ID: SSM 46388 Some 2017 mkz and fusion energi vehicles may exhibit a rear brake moan noise during first application typically in the morning after the vehicle has sat overnight. engineering is aware and is currently investigating. no repairs should be at |
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03/20/17 | NHTSA ID: 10095855 TSB ID: SSM 46410 Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa |
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03/20/17 | NHTSA ID: 10095972 TSB ID: SSM 46172 Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. refer to the owners guide, maintenance, |
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03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095844 TSB ID: SSM 46394 Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095845 TSB ID: SSM 46395 Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the |
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03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095781 TSB ID: SSM 46371 Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095853 TSB ID: SSM 46408 Some 2017 mkz vehicles built on or before 1-sep-2016 may exhibit the interior courtesy lamps flickering. reconfigure the body control module (bcm) using as-built programming. make sure you are connected to the internet when entering module |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095856 TSB ID: SSM 46411 Some 2017 mkc vehicles equipped with all audio systems and 2017 escape vehicles with a sony audio system built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be |
03/17/17 | NHTSA ID: 10095643 TSB ID: SSM 46364 Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the |
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03/15/17 | NHTSA ID: 10095216 TSB ID: SSM 46341 When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095231 TSB ID: SSM 46349 Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094763 TSB ID: SSM 46285 Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa |
03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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03/10/17 | Transmission and Drivetrain | NHTSA ID: 10094621 TSB ID: SSM 46265 Some 2017 mkz vehicles may exhibit a check headlamp message after a remote start event and may also exhibit diagnostic trouble codes (dtc): u0401, u0253, and/or u0155. engineering is currently investigating this concern. no repairs should b |
03/10/17 | Transmission and Drivetrain | NHTSA ID: 10094625 TSB ID: SSM 46266 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc |
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02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092402 TSB ID: SSM 45968 Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym |
02/10/17 | Transmission and Drivetrain | NHTSA ID: 10091272 TSB ID: SSM 45926 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |
02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/09/17 | Other | NHTSA ID: 10091126 TSB ID: SSM 46158 The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc |
02/09/17 | Other | NHTSA ID: 10091124 TSB ID: SSM 46155 Some 2015-2017 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 19-oct-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the |
02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090990 TSB ID: SSM 46151 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai |
02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090987 TSB ID: SSM 46147 Some 2017 mkz vehicles built on or before 20-sep-2016 may exhibit an inaccurate fuel gauge reading, erratic fuel gauge reading, inaccurate distance to empty, and/or a fuel gauge that drops fast after a refueling event, with no diagnostic tr |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | Electrical and Air Conditioning | NHTSA ID: 10090670 TSB ID: SSM 46128 Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to the |
02/03/17 | Electrical and Air Conditioning | NHTSA ID: 10090515 TSB ID: SSM 46109 Some 2017 fusion/mkz vehicles built on or before 18-aug-2016 may exhibit an air bag lamp. connect the ids and check the rcm for dtcs. if dtc u3000, u2100, u2101, u2300, u0455, u0452, b0080, b141b, b141c, b0054, b140c, b140d, b0057, b140e, a |