TSB Date | Problem Area | TSB Text |
05/14/18 | NHTSA ID: 10136780 TSB ID: 05-004-18-3466 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press |
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05/14/18 | NHTSA ID: 10136775 TSB ID: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th |
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05/14/18 | NHTSA ID: 10136776 TSB ID: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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05/07/18 | NHTSA ID: 10136325 TSB ID: 01-005-18-3415 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press |
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04/23/18 | NHTSA ID: 10134934 TSB ID: RF-16-03R1 The skyactiv?-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv? oil filters. the unique oil filter can be identified with two white bands as shown below. |
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04/23/18 | NHTSA ID: 10134930 TSB ID: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th |
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04/23/18 | NHTSA ID: 10134700 TSB ID: 02-005-18-3444 Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. |
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02/26/18 | NHTSA ID: 10129368 TSB ID: MT-021-17 Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure. |
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08/10/17 | NHTSA ID: 10111028 TSB ID: SA-052-17 Smart city brake support (scbs) frequently asked questions (faq) |
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05/14/18 | Transmission and Drivetrain | NHTSA ID: 10136779 TSB ID: 05-003-18-3460 Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or reverse with no at related dtcs stored. the symptom can be temporarily repaired using the at initial |
05/14/18 | Transmission and Drivetrain | NHTSA ID: 10136778 TSB ID: 05-002-18-3454 The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w |
12/14/17 | Brakes and Traction Control | NHTSA ID: 10125469 TSB ID: MT-016-17 The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a |
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08/10/17 | Brakes and Traction Control | NHTSA ID: 10111029 TSB ID: SA-053-17 Lane departure warning system (ldws) frequently asked questions (faq) |
08/10/17 | Brakes and Traction Control | NHTSA ID: 10111032 TSB ID: SA-056-17 Mazda radar criose control (mrcc) system frequently asked questions (faq) |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136784 TSB ID: 08-001-18-3457 This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service. |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136768 TSB ID: SA-021-18 Mazda connect software version 59.00.545 available. an update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.545. mazda requests the mazda conne |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136765 TSB ID: SA-012-18 Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136787 TSB ID: 09-020-18-3458 Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as |
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05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136368 TSB ID: 09-001-18-3387a Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134940 TSB ID: SA-012-18 Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134945 TSB ID: SA-017-18 Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134944 TSB ID: SA-016-18 If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134938 TSB ID: DRW13 Dealer rework (drw) 13 ? mazda connect navigation concern 2018my cx-5, cx-3, cx-9, mazda6, mazda 3 and mx-5: we write to inform you that certain vehicles are affected by the concern mentioned below. vehicles affected by this drw will be vi |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134924 TSB ID: MT-002-18 Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth? and the same device is also connected to the usb port for charging. the concerns may inc |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134917 TSB ID: SA-005-18 Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134928 TSB ID: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134701 TSB ID: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134929 TSB ID: 01-009-18-3452 The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134932 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134690 TSB ID: 09-003-18-3405b Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134694 TSB ID: 09-010-18-3440 Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134696 TSB ID: 09-012-18-3433 When the led headlight auto leveling system initialization has been performed using mazda modular diagnostic system (m-mds), the led headlight warning light continues flashing and dtc c0061:54 is stored after unloading the vehicle from a tr |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129569 TSB ID: 09-003-18-3405a Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. the sd card has been updated to eliminate t |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129567 TSB ID: 09-003-18-3405 Some customers may complain that the voice recognition system does not recognize "address" or "newdestination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate thi |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129566 TSB ID: 09-002-18-3410 After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129354 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga |
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02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129351 TSB ID: 15-006-17-3388a Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the following dtcs are stored in memory: u3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tem |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129349 TSB ID: 00-003-17-3406 In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, aspecial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed w |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123439 TSB ID: 15-006-17-3388 Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the following dtcs are stored in memory: u3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tempera |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120373 TSB ID: 09-017-17-3347b All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118480 TSB ID: SA-064-17 Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. instrument cluster multi-information d |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118472 TSB ID: 09-017-17-3347c Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
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10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118479 TSB ID: SA-065-17 Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth?, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118467 TSB ID: 09-035-17-3080 In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111033 TSB ID: SA-057-17 High beam control (hbc) system frequently asked questions (faq) |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111036 TSB ID: SA-061-17 In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111038 TSB ID: SA-063-17 Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal |
05/14/18 | Other | NHTSA ID: 10136772 TSB ID: 01-011-18-3456 The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu |
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05/14/18 | Other | NHTSA ID: 10136788 TSB ID: 09-021-18-3459 Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has |
05/14/18 | Other | NHTSA ID: 10136774 TSB ID: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
04/23/18 | Other | NHTSA ID: 10134699 TSB ID: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu |
04/23/18 | Other | NHTSA ID: 10134702 TSB ID: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
04/23/18 | Other | NHTSA ID: 10134703 TSB ID: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p |
04/23/18 | Other | NHTSA ID: 10134925 TSB ID: MT-003-18 The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles. |
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04/23/18 | Other | NHTSA ID: 10134920 TSB ID: SA-008-18 Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display. |
04/23/18 | Other | NHTSA ID: 10134921 TSB ID: SA-009-18 The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s |
04/23/18 | Other | NHTSA ID: 10134933 TSB ID: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft |
04/23/18 | Other | NHTSA ID: 10134698 TSB ID: 09-015-18-3445 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
02/26/18 | Other | NHTSA ID: 10129353 TSB ID: SA-001-18 The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored. |
10/21/17 | Other | NHTSA ID: 10120378 TSB ID: 01-008-17-3376 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre |
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10/04/17 | Other | NHTSA ID: 10118468 TSB ID: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will |
08/10/17 | Other | NHTSA ID: 10111043 TSB ID: MT-015-17 Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo |
08/10/17 | Other | NHTSA ID: 10111034 TSB ID: SA-058-17 Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead. |