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2018 Mazda CX-5 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/14/18 NHTSA ID: 10136780
TSB ID: 05-004-18-3466

Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
05/14/18 NHTSA ID: 10136776
TSB ID: 04-004-18-3468

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
05/14/18 NHTSA ID: 10136775
TSB ID: 04-003-18-3455

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
04/23/18 NHTSA ID: 10134930
TSB ID: 02-006-18-3449

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
04/23/18 NHTSA ID: 10134934
TSB ID: RF-16-03R1

The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
04/23/18 NHTSA ID: 10134700
TSB ID: 02-005-18-3444

Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/23/18 NHTSA ID: 10134923
TSB ID: SA-011-18

Some vehicles may experience a check engine light on and/or failsafe with dtc p061b:00 stored in the pcm. this condition will likely occur as a result of one of the following causes: engine cranking was interrupted by releasing the brake pe
02/26/18 NHTSA ID: 10129368
TSB ID: MT-021-17

Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
08/10/17 NHTSA ID: 10111028
TSB ID: SA-052-17

Smart city brake support (scbs) frequently asked questions (faq)
05/14/18 Transmission and Drivetrain NHTSA ID: 10136778
TSB ID: 05-002-18-3454

The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
08/10/17 Brakes and Traction Control NHTSA ID: 10111029
TSB ID: SA-053-17

Lane departure warning system (ldws) frequently asked questions (faq)
08/10/17 Brakes and Traction Control NHTSA ID: 10111032
TSB ID: SA-056-17

Mazda radar criose control (mrcc) system frequently asked questions (faq)
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136784
TSB ID: 08-001-18-3457

This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136782
TSB ID: 07-002-18-3432

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136768
TSB ID: SA-021-18

Mazda connect software version 59.00.545 available. an update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.545. mazda requests the mazda conne
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136787
TSB ID: 09-020-18-3458

Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136765
TSB ID: SA-012-18

Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134945
TSB ID: SA-017-18

Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134944
TSB ID: SA-016-18

If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134932
TSB ID: MT-001-18

When installing a navigation sd card, the center display may show error message "invalid sd card".
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134941
TSB ID: SA-013-18

Some customer's may complain that the blind spot monitoring (bsm) is not operating, and the key on bulb check is ok with no dtcs stored in memory. this issue could be caused by mis-matched bsm modules, especially if the vehicle was recently
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134940
TSB ID: SA-012-18

Some 2018 vehicles built after january 1, 2018 and equipped with navigation may exhibit one of these concerns after the user inputs an address: a screen pops up that says "house number not found." after the user selects ok, the system finds
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134938
TSB ID: DRW13

Dealer rework (drw) 13 ? mazda connect navigation concern 2018my cx-5, cx-3, cx-9, mazda6, mazda 3 and mx-5: we write to inform you that certain vehicles are affected by the concern mentioned below. vehicles affected by this drw will be vi
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134929
TSB ID: 01-009-18-3452

The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134701
TSB ID: 09-011-18-3448

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134924
TSB ID: MT-002-18

Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134694
TSB ID: 09-010-18-3440

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134705
TSB ID: 09-016-18-3428

Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134928
TSB ID: 01-008-18-3451

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134917
TSB ID: SA-005-18

Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134690
TSB ID: 09-003-18-3405b

Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134942
TSB ID: SA-014-18

Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: the f
03/05/18 Electrical and Air Conditioning NHTSA ID: 10129569
TSB ID: 09-003-18-3405a

Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. the sd card has been updated to eliminate t
03/05/18 Electrical and Air Conditioning NHTSA ID: 10129566
TSB ID: 09-002-18-3410

After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac
02/26/18 Electrical and Air Conditioning NHTSA ID: 10129354
TSB ID: MT-001-18

When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
11/13/17 Electrical and Air Conditioning NHTSA ID: 10123439
TSB ID: 15-006-17-3388

Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the following dtcs are stored in memory: u3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tempera
NHTSA's feed only includes summaries. For the full text of TSBs:

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10/04/17 Electrical and Air Conditioning NHTSA ID: 10118467
TSB ID: 09-035-17-3080

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111036
TSB ID: SA-061-17

In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111033
TSB ID: SA-057-17

High beam control (hbc) system frequently asked questions (faq)
05/14/18 Other NHTSA ID: 10136772
TSB ID: 01-011-18-3456

The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
05/14/18 Other NHTSA ID: 10136767
TSB ID: SA-020-18

Some customers may complain that the center of the driver and/or passenger side seat bottom(s) are loose/lifting, as shown below. note: not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.
05/14/18 Other NHTSA ID: 10136788
TSB ID: 09-021-18-3459

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/14/18 Other NHTSA ID: 10136774
TSB ID: 02-008-18-3467

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
04/23/18 Other NHTSA ID: 10134925
TSB ID: MT-003-18

The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
04/23/18 Other NHTSA ID: 10134919
TSB ID: SA-007-18

If you find that pids are missing from datalogger, use the temporary datalogger and selftest usage method below, until a permanent solution has been implemented.
04/23/18 Other NHTSA ID: 10134920
TSB ID: SA-008-18

Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
04/23/18 Other NHTSA ID: 10134921
TSB ID: SA-009-18

The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
04/23/18 Other NHTSA ID: 10134702
TSB ID: 09-014-18-3443

When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/23/18 Other NHTSA ID: 10134698
TSB ID: 09-015-18-3445

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
04/23/18 Other NHTSA ID: 10134699
TSB ID: 00-001-18-3446

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
04/23/18 Other NHTSA ID: 10134935
TSB ID: RF-18-01

If one of the blind spot monitoring (bsm) control modules has to be replaced on a 2017-2018 cx-5, inspect the labels (1) and (2) on the modules (p/n kb8c-67y30e). modules that have an ?a9? label cannot be used with modules that have an ?a8?
04/23/18 Other NHTSA ID: 10134933
TSB ID: MT-004-18

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
04/23/18 Other NHTSA ID: 10134943
TSB ID: SA-015-18

A tapping/rattling noise may be noticed from the valve train area. this condition usually occurs after the engine has been turned off at normal operating temperature and then not warmed up to full operating temperature during the next serie
04/23/18 Other NHTSA ID: 10134703
TSB ID: 09-019-18-3450

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/26/18 Other NHTSA ID: 10129353
TSB ID: SA-001-18

The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.

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Mazda CX-5 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.