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Reliability of Vehicle

Ask the People Who Own One:

2016 - 2016 Mazda CX-5
AndreMalan

How reliable is the Mazda CX 5 FWD 2.5 L Skyactive, Year 2016?
I hear about transmission problems and differential failures?
other failures.
Mine had a transmission replacement within the first 10 000 km.
Also a recall on tailgate struts and soft ware update on windscreen
What are other owners for this vehicle experiening and are particularly interested in if it required road side assistance and collection.
Regards
Andre Malan
Stellenbosch
South Africa

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Response from dpmeersman

10:09 am October 24, 2017

Our 2016 CX-5 is @ a little over 27,000 miles. Othe than the recalls you mention we've had no issues with the vehicle at all.

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Response from Member692

11:20 am October 24, 2017

Other than a few recalls, our CX-5 has been completely flawless in 17,000km.

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Response from Member402

11:52 am October 24, 2017

No problems at all since AC condenser. There was a recall for the gas struts for the rear hatch, but they had not been a problem before the recall.

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Response from Member5795

3:46 pm October 24, 2017

They look nice, ride nice, but if you get a bad one (and it seems about every 30th vehicle that comes off the assembly line) you will have nothing but issues with it.

I have a 2017 and it's been into the dealership for all types of issues after the first week and it only has 4000 Kms. It's getting to the point that I'm seeking assistance from an Ontario Motor Vehicle group called CAMVAP to declare my particular vehicle a LEMON.

From transmission to tires to safety features that don't work. My CX-5 AWD GT Tech is a nightmare.

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Response from Member3309

2:44 pm October 25, 2017

Response from Member3937

8:23 pm October 26, 2017

2016 Mazda CX-5, AWD, loaded. Have had zero problems with this car except for a airbag recall (fixed) and now rear hatch struts (not fixed yet). Nice riding, quite, nice MPG. Great car so far with 12K miles.

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Response from NormT

7:52 am October 28, 2017

You should be able to get a good deal on a used Mazda as their retention rate is very low.

"...the percentage of former owners who buy another Mazda ? was 30%, embarrassingly low. That has increased to 38%..."

https://www.usatoday.com/story/money/cars/2016/07/19/mazda-faces-huge-challenge-keeping-customers/87278842/

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