Mazda CX-5 Mazda CX-5

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Mazda CX-5 repairs by problem area

Engine (9%)

Transmission and Drivetrain (12%)

Brakes and Traction Control (2%)

Suspension and Steering (7%)

Electrical and Air Conditioning (31%)

Paint, Rust, Leaks, Rattles, and Trim (29%)

Other (10%)

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Chart based on 398 repairs.
See TSBs and recalls for the Mazda CX-5.

Mazda CX-5 body repair cost distribution

$2500+ (0%)

$1000 - $2499 (0%)

$500 - $999 (0%)

$100 - $499 (5%)

< $100 (95%)

Chart based on 62 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

21000 mi Driver side door was squeeking and bolts needed to be tightened. I love this car! 
Sunroof leak along the seam. Driver side rear quarter panel had a mark on the clear oat from the plastic applied to protect it during transport. 
1000 mi Found that the passenger side rear reflector (in bumper) was not secured into bumper properly. It would push in when touched. Dealer attempted to secure it, but couldn't, so entire new bumper assemply was ordered, painted,and installed. 
5200 mi The leather drivers seat cover was replaced as it would not properly fasten at the bottom front lip. The newly replaced seat cover now has the same issue. Repair tech damaged door sill paint upon reinstalling seat. 
8000 mi Passengers front seat stitching faulty Front passengers side foot/console panel keeps popping out 
13000 mi Cloudy "haze" increasing on inside of headlights (both, front) 
20088 mi Recall for rear hatch gas shocks. Corrosion problem with inital set 
8000 mi Squeak coming from front end, generally when braking at low speed. Noise has not gone away from two separate dealer visits. 
16000 mi Squeak in front end diminished on its own but never went away. We still heard the squeak 50 percent of the time. 
13000 mi The leather cowling are the dashboard display was peeling and had to be replaced. 
5400 mi Rattle from left rear windshield area. This has been fixed. Rattle from right dashboard area when driving on pavement that is less than very smooth. This has been fixed. Rattle/vibration from left dash area above the steering column/left corner when driving on less than smooth pavement. Prominent when coming to rolling stop. Took car home after attempted fix from the dealership. Dealer removed left side speaker cover, road tested. noise still there. Removed the wiper and cowl and tested without cowl found noise is gone. Dealer put foam tape on all contact and put the cowl back and found noise gone. Put foam tape on cowl contact with windshield and road tested and found noise gone. Took the car home and the problem has not been resolved. Rattle and vibration is still occurring just as before the repair/correction. Will be returning the car for more diagnosis. 
14880 mi Repaired loose drivers seat. Replaced the rails on which the seat move, for and aft. 

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2016 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

Rattle from glove box in new vehicle. On closer inspection, a trim piece underneath the glove box had come unsecured. I asked the dealer to repair. Dealer secured the piece and confirmed no damage to the clip. Rattle stopped. 
10000 mi Center console lid latch, broke, cheap plastic used for latch 
10000 mi Drivers seat-- leather tearing again at seams-- Dealer sent to upholstery shop for repairs, done incorrectly, sent back to upholstery shop, drivers seat back upper leather section replaced 
25000 mi Center lid latch broke 
23000 mi Replaced rear liftgate gas struts under warranty. 
43400 mi Leatherette around infotainment system is bubbling and coming off. Mazda took pictures, will send to HQ to get authorization for part replacement or otherwise. Waiting on their phone call... 
48980 mi Dealership received infotainment screen trim, forgot to tell me, I proactively reached out to them, came, they installed it whilst I wait. The trim was bubbling and wrinkling. 
The locking mechanism that hold center console lid down broke off. Center console lid would not stay down as a result. 
2000 mi Screw holding driver's side sun visor fell out and was lost. 

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2016 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed manual FWD

15000 mi Rear seat latch Assembly 

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2015 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

32844 mi Recall for Lift Gate Damper 
7000 mi Rattle noise on dash. 
13000 mi Dash and suspension sounds 
43000 mi Recall for hatch hinge. No rust at time of repair. 

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2015 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

3100 mi

C $60
Driver side window rattled, secured trim under warranty 
18600 mi TSB for driver side window rattle when down 1" - second time repairing it. This time they ordered some parts in where the first time they didn't. 
6500 mi Driver side mirror shaking. There was outstanding TSB for this so dealer replaced driver mirror at no charge. 
18600 mi Kick plates replaced as rubber edging came away 

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2014.5 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

25560 mi Strong wind noise coming from top left corner of drivers door window. Was there since new. Replaces the rubber seal/trim assembly around window and noise is gone. 
35340 mi Hood shake / bouncing when driving down road. Both mirrors shake at hwy speed. Mirrors replaced with updated model. Hood TSB performed, consisting of different cowl moulding and gluing hood panels together. 

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2014.5 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

6000 mi

US $20
After the Dealer replaced oil, 2 screws for underbody plate were missing. 
7700 mi Rattle from front - dashboard area while driving on uneven road. Dealer applied steps according to TSB 09-002/14 

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2014 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic FWD

35340 mi

C $20
Various rattles and squeaks coming from center console, door actuators, gear shifter when moving from park to drive and vice versa, clicking noise passenger dashboard. Tightening lubrication to fix issues 
8400 mi Stitching on rear seat was coming undone. Dealer had a third-party double stitch it. 
31000 mi Vibrating rear view mirror on driver side. 
1500 mi Driver side mirror cover (garnish) clips were bent during earlier repair, preventing cover from being flush with mirror housing causing a whistling sound while driving. New cover was ordered and replaced. 
7800 mi Window rattle when front windows were open about an inch or so. Fixed through TSB 09-011/13 
18300 mi Passenger seat trim came loose due to broken clip 
20000 mi

US $18
Passenger seat trim loose. I've had nothing but problems with it. 
23000 mi Routine oil change/rotation and tried to have the dealer inspect the mirror which still wasn't fixed from the last repair. 
32000 mi Rear view mirror mounted on windshield was getting loose and moving a little. Dealer tightened the screw that secured the rear view mirror to the windshield and the problem was fixed. 
32500 mi Driver Mirror replaced for shake at highway speeds Hood braces added to reduce shake at highway speeds 
1000 mi Driver side window has an air leak which produces very annoying sound during driving. It is positioned at 10o'clock and there is clear visible lack of contact of the seal in that corner. Driver side mirror shakes at speeds over 50 MPH. 

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2014 Mazda CX-5 4dr SUV

184-horsepower 2.5L I4 6-speed shiftable automatic AWD

40800 mi Rear spoiler creaking on bad roads, was slightly loose on one side. Fix was to tighten bolt on one side. 
9000 mi Window and door rattles when left open at about 1 inch. Riding the car makes rattle noise and also when closing the door. There's a TSB for older models but dealer said my car's VIN is newer and doesn't apply. 
11000 mi Side mirror vibrates at high speed 
27400 mi

US $110
Piece hanging from front seat. Was repaired. 
1240 mi Hood was vibrating. There was a TSB on this issue for earlier CX-5s, so they applied the same fix to my car. 
13520 mi Leather was prematurely worn on the driver's seat. Leather was replaced, but dealer took a long time to do the work as it's not a very common problem, I was told. 
47740 mi Side mirror were vibrating. Common CX-5 issue. Both mirrors were replaced under warranty. Driver's seat was incorrectly repaired last time. Leather was not properly fixed, seat frame was showing 
4000 mi One of the reflectors on the rear bumper came loose. They tightened the screw of it. 
5000 mi

US $250
After bumper was replaced there was overspray on the bumper, a scratch on the wheel trim, a ding in my hood and a scratch on the wind deflector they installed for me. 
11200 mi Peeling paint on driver's side rocker. Dealer had rocker repainted. 

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2014 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic FWD

46500 mi Driver's seat back replaced under warranty asi it made a squeaking sound. 

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2013 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic FWD

20000 mi Dash rattles, and windows rattle when cracked open, TSB fix was to remove windshield to fix dash rattle. Dealer had less invasive solution that has seemed to work. 
2000 mi Rattle noise coming from center of dash when car is cold. Instrument panel was removed - Center bracket was missing foam padding. Factory defect. 
3400 mi Seat covers are coming loose. Repaired per TSB 09-035112 
5000 mi Glove box dampener replaced due to rattle noise 
7000 mi Many other rattles the dealer couldn't pinpoint. Traded for a 2014. 
6000 mi Hood flutters at highway speed near windshield. Tech confirmed issue and adjusted and tightened hood. 
7700 mi hood tightened up. No more vibration. 
4100 mi Rattle in the center dash. Asked dealer about it during an oil change. Some bolt were tightened and it hasn't rattled in about a month. 
1020 mi buzzing sound from A pillars 
2480 mi when window is part open, small rattle noise heard. Fixed by the dealer. 
6820 mi Small squeaks from front window when opened surfaced again but dealer applied TSB and fixed.  
8060 mi small buzz re-developed again on passenger side when window is partially opened. Dealer found the cause and fixed. 
8680 mi Noise from bottom of windsheild, per TSB fixed. 
18000 mi rattle in the dash, tightened bolts under cowl as per TSB posted online. Fixed rattle. rattle at upper front of doors. partially removed door panel and found anchor point padding insufficient and had moved allowing plastic to metal direct contact. Added padding. hood was slightly loose when closed. Catch side of latch was adjusted down. 

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2013 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed shiftable automatic AWD

20460 mi Plastic cover on rear seat falls off. Dealer determined that there was a TSB but the part was actually broken. New part on order, not yet replaced. Fixed by dealer, no charge. 
2340 mi Rattle/vibration noise coming from the passenger side - when I sat in the passenger seat heard it from the centre console drivers mirror vibrates at higher speeds - when reported to the dealer they told me there was a service bulletin so they had a fix but they have to order the parts 
4940 mi There is still a rattle that seems to come from the passenger door when I am driving but when I sit in the passenger seat, it seems to be more in the dash. 
6640 mi still has a rattle noise from the dash and/or passenger door area - dealer will check again 
9700 mi Driver side mirror vibrating was replaced 
9300 mi Rear cargo cover would rattle when going over uneven terrain. Steering wheel cover have excess clearance on windshield wiper stalk, intermittently produces rattles going over uneven terrain 
10200 mi Steering wheel column cover had prying marks caused by dealer on last visit regarding intermittent rattling. Also performed 16,000 scheduled maintenance. 
11780 mi Rear passenger seat latch had excess clearance with latch lock. Used electrical tape to reduce clearance between latch and latch lock. Noise has been gone since DIY repair. 
7413 mi Service bulletin issued for A-pilar, resulting in noises from dashboard. 
10300 mi

US $6
Re-attached sunroof air deflector to support arm. Mazda uses an overly flimsy material. Dealer initially attempted a repair with glue. 
14900 mi

US $3
Installed a rivet to secure moonroof air deflector to "driver side" spring loaded retraction arm. Screw used earlier interfered with its operation. Installed a rivet to secure moonroof air deflector to "driver side" spring loaded retraction arm. 
15000 mi leather drivers seatback started to separate at a seam--dealer opted to replace entire leather seatback cover instead of repairing the seam 
9660 mi Driver's left Mirror and front Hood were shaking at 100km/h 
6000 mi A wire harness came loose behind the glovebox and was rattling around. The dealer quickly repaired and reattached it. 
14000 mi Drivers mirror vibrated badly at highway speeds - replaced mirror glass and added bracket 
5000 mi There was a rattle coming from the right front of the vehicle. Some cowl bolts needed to be tightened. There is a TSB for this. Supposed to be a permanent fix. No problems since. 
25000 mi Trim piece (rubber/weatherstripping) that runs under the driver and rear passenger door was coming loose at the front. Dealer replaced under warranty. 
Driver side mirror vibrated when driving. Dealership said no fix yet. Wait until Nov. 1st. This is a common issue. 
4000 mi

US $10
Replaced defective mirror with one that also had a problem. Mazda notified, waiting for a response. 
6000 mi Service Bulletin for mirror vibration was done. It is better but not completely fixed to my satisfaction. Just a little bothersome, I am just giving up. Not worth my time. 
17000 mi Rattles behind glovebox, middle dash speaker area and side windows. TSB fix reduced side window rattle. Dealer added padding behind glovebox but still rattles. 
29000 mi Nut came loose from bolt and was rattling between headliner and roof near overhead lights panel. Dealer still looking for bolt missing a nut. 
32000 mi I fixed the rattle - ended up being a loose piece of interior trim in the passenger footwell where a tab wasn't inserted into its slot, so it fluttered against its adjacent panel. 
33000 mi

US $200
Two bolts that connect hatch dampers to car body rusted very badly. No other bolts in area appear rusted, just those two bolts. No explanation, no unusual exposure conditions. 

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2013 Mazda CX-5 4dr SUV

155-horsepower 2.0L I4 6-speed manual FWD

20000 mi Buzzing rattle in the overhead console, CD player plays erratically. 
33000 mi dashboard rattle at driver's side stereo speaker. 
3000 mi Rattle under the dashboard when riding over bumps. Left side of lower seat (where your butt is) was ripped upwards off the base. Lower seat trim cloth had to be replaced. 
3800 mi Seat cover replaced. 
7000 mi Rattle from dashboard, especially from the passenger side. 
16000 mi Symmetrical dents due to body fatigue on both sides by the hatch. Those are symmetric and look very similar on both sides. Left side dented more than right side. 
16000 mi Driver side seat cover ripped out again from left side. New one installed. This was 2nd repair for this same problem. 
Driver side mirror shakes above ~35 mph (rearview and passenger side mirror are solid). They inspected it and said there was no issue. It still shakes. Update: it stopped bothering me. Not sure if it went away or I just got used to it. 

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2012.5 Mazda CX-5 4-door

4-cylinder automatic 2WD

34100 mi had to replace the front left head light due to water congestion inside 

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Mazda CX-5 Body Problems

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