Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 45 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2021 Mazda CX-5 4dr SUV
1150 mi
US $1
RE. TCU RECCALL SSPC7 TCU connection issues, TCU re-programmed, info sent to Mazda
Brought the car in for 15k mile service. I also asked them to check the transmission because I was having intermittent issues, where going from Reverse to Drive introduced some sort of delay even when the gas pedal is pressed. I could not reproduce the issue every time I try to, but apparently the dealership was able to. They said their tech traced it to an internal transmission problem and they replaced the transmission under warranty.
At 772 miles, car would not engage in drive then would slam into gear. When trying to accelerate would start slipping badly. Warning lights: TPMS, TCS then AT & engine. Transmission replaced, was told Sports Mode was causing internal failure
1000 mi
Transmission died @ 400 miles.; engine would rev up and suddenly slam in when stopped at a light, stop sign, etc. Dealer replaced w/new (supposedly) transmission. 1000+ miles now, and so far so good.
35000 mi
Noticed significant fluid leaking from rear differential. Dealer diagnosed as rear diff fill-plug was loose. Dealer was the last to tough the read diff at 30K flush service. Dealer topped on rear diff with fluid and made sure the fill and drain plugs were tightened properly. Rear diff has been completely dry since.
7000 mi
Transmission started hesitating while shifting from neutral, reverse, or stop lights up to 30 secs. Shifts were very hard. Transmission was replaced under warranty.
66960 mi
Poor response when accelerating. Ordered new PCM.
46000 mi
Reflashed the PCM due to jolts when stopped at a light.
17360 mi
Broken gimball cracking sound when turning.
26040 mi
I reported hard shifting and knock feel from transmission when i let go of the accelerator and re-accelerate. They test drive and report same thing. Reset and reprogramm computer seem ok for now. Will have to see on long run.
3000 mi
Something is rubbing in the left front. Noticeable when driving 20 mph and slowing to a stop. Dealer could not feel problem. Independent mechanic did and says the front transfer case is buzzing when the engine is running with the car on a rack. This has been present since 500 miles. Two dealers have evaluated without solving the problem.
Transmission seized and SUV had to be towed to shop. Entire transmission had to be replaced. There were no transmissions anywhere in the US. One was on its way from Japan on a slow boat. It took 8 to 9 days for the transmission to arrive at the dealer and several days for the dealer to replace it.
Park switch in shifter replaced....known problem with these cars.
32000 mi
Automatic transmission wouldn't upshift out of 1st gear. Did this 2 miles from home. Next drive it worked fine. Took it to the dealer & they checked it & couldn't duplicate the problem.
Vehicle started having issues shutting off, and a quick search led me to the TSB related to Shifter Park Switch failure.
152000 mi
US $2300
Replaced entire rear differential
11248 mi
US $3000
This was a diagnosis and attempted repair. The differential assembly was replaced.
12000 mi
Previous replacement of differential did not fix vibration problem. Transfer case was replaced during this visit. Road forced balanced wheels and tires. Previous replacement of differential assembly and transfer case did not solve vibration problem, nor did this road force balance.
38000 mi
Transmission required replacement.
40700 mi
After stopping, felt like I'd been bumped from behind (foot was on brake)--once only. Maybe was to do with an occasional lack of power (didn't shift into a low gear after starting then slowing). Speed sensor was replaced.
5000 mi
Car de-accelerated on the road. Had to pull over and restart car.
29000 mi
Oil leak from transfer case. Fixed under warranty.
34100 mi
Unbalanced/debalanced right front wheel cardan.
c
8000 mi
Front shock rubber boots torn - both sides
172000 mi
US $535
transmission would go into neutral at will. Dealer replaced the shifter mechanism
Heard clunking noise from front wheel area and also back wheel area when making turns from a stand still. Initial repair did not fix problem. 2nd time in tech was able to recreate, determined it was differential. Replaced whole differential.
Transmission shock on shifting from park, and some increased shock when downshifting at highway speeds (automatic transmission)
26000 mi
Transmission was blowing downshift from 5th to 4th, articulated problem to dealer with conditions that caused issue. Dealer referred to Mazda hotline. Mazda replaced transmission in entirety.
53000 mi
Car was taking a time going into gear from Reverse to Drive - Transmission replaced. Leak started under car / replaced transmission washer, a gasket was not installed properly.
7700 mi
Stomp the gas at highway speed and you can hear very loud clunk that vibrates the entire vehicle.
Minor leak was discovered on differential case. Differential was replaced under warranty.
15500 mi
C $269
TPMS and Traction control light coming on. Manual mode indicator not iluminating. Rough shifting. Restart car all is fine. Happened twice. Mazda diagnosed with code U0401 - Invalid Data received from PCM and TSB#09-14-25. Brakes/Air filter
35000 mi
US $115
Shifter would stick in manual mode when returning from an upshift.
7000 mi
Mazda installed a data recorder to capture transmission (mis)behavior (first reported 5/22/12). Data recorder caused car to malfunction, Mazda NA impounded for 3 days to diagnose. NHTSA OID 10488066. http://goo.gl/BNpnJ
20096 mi
transmission hesitation, sometimes seems in wrong gear, dealer says is normal. 6 Speed Automatic Transmission -- 3 issues (could not fit details in this text box) Cruise Control – inaccurate at highway speeds
10100 mi
Dealer had to re-program the trans control module.
24700 mi
Going at slow speeds, car would suddenly fall out of gear; still had power but would not engage in gear
16120 mi
Axle seal failure
6820 mi
The transmission died during a uphill. It would rev. but no acceleration at all. Pull over on the side shut the car for 30 second and it work fine after that.
35960 mi
When transmission is cold, after shifting from Reverse to Drive, engine revs to near 3000RPM. Vehicle would lunge forward.
When transmission is at normal operating temperature, rough shifting and clunking when switch from R to D.
50580 mi
Transmission slips and launches car erratically from R to D on cold start. Once transmission is warm, rough shift from P to D
46300 mi
Faulty bearing in transmission. Dealer informed it is design flaw, outlined in TSB #05-005/15. Entire transmission replaced under powertrain warranty.
19998 mi
Car hesitated 2 or 3 seconds before it would shift into first gear from a standstill or out of reverse. Replaced entire transmission. The car was left on January 15 and picked up on February 12. Took 2.5 weeks to ship a new transmission from Japan. Replaced entire transmission. The car was left with the dealer on January 15 and was picked up on February 12. It took 2.5 weeks to ship a new transmission from Japan.
