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Chart based on 78 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2017 Nissan Murano 4dr SUV
260-horsepower 3.5L V6 7-speed shiftable CVT FWD
8000 mi
Broken interior cargo hook, replaced under warranty.
When parked on incline (KEY to solving issue) water leaked into back of Murano. Apparently they had to reroute some drains. This was a problem for over 6 months that dealership could not reproduce as they parked it flat.
Replaced defective sun visors due to discoloration from factory. Fixed door panels that were scratched when car was delivered. Fixed leather on rear headrest that was discolored.
1000 mi
wind noise from moon roof and rear hatch. adjusted moon roof glass.
Sunroof does not work. Repair attempted but failed.
Rear cargo floor carpet trim replaced. It did not fit properly. Pax side front lower trim piece not properly aligned
1000 mi
Misaligned center console
7000 mi
Passenger side fog lamp was mis-aligned and pointing up instead of onto the roadway. Driver door striker was mis-aligned causing door to not latch smoothly.
3000 mi
Rear quarter panel mis-aligned...dealer removed and reinstalled
Experienced a rattle coming from the sun roof. Took it to the dealer we purchased it from. They were able to recreate the sound after 3 days but were unable to fix it. They did not want to pull down the headliner so took it to 2nd dealer.
Rear passenger Door trim surround bowing. Dealer had to order new trim part.
31000 mi
Side of driver seat is beginning to split open. Nissan is claiming this is normal wear and tear and refuses to honor the claim as warranty. This also happened to our 2003 Murano, but not while still under factory warranty. Not happy.
36000 mi
Side of driver seat split open. Nissan claimed this was not covered under warranty even though it is a known defect. Trim shop wanted $450 to repair. This was our second and last Murano because of this one issue.
35000 mi
US $90
Squeak coming from exterior trim piece at base of windshield. Dealer installed foam piece between trim and windshield
some sort of cable or harness was rattling in left rear quarter panel. would hear it rattle when parked and the wind was blowing, and when opening doors. Dealer could not find cause. no fix yet.
14700 mi
Rattle/scraping noise at base of windshield when going over bumps and at certain speeds Rattle in passenger side door panel when music hit specific bass notes; panel replaced due to faulty plastic weld
3000 mi
US $26
There is a rattle and squeak since day 1 of buying the car. Dealer cannot duplicate it. Problem is intermittant
101000 mi
Fuel door release button became loose and, once pressed, was pushed back into the panel, making it impossible to open the fuel door.
Rear hatch rattled. Dealer spent 1/2 day on it and called factory. They indicated some hatches have defective parts/glue and sent a new part.
29000 mi
Dealer installed new hatch upon receipt.
35000 mi
Have a minor noise in car. Dealer thought they had fixed it but hadn't.
5000 mi
rear seat back ripped
14000 mi
Small paint defect caused by the dealership. Took three months of fighting with the dealership, National Customer Service, and regional area service rep.
17000 mi
Three rattles repaired, they include rear seats (Hug Rings), Center Dash(rattle kit pads added to radio), Roof & B pillar (Bad Weld,Rain Drain Hose,Roof Rail. Add rattle kit pads to rain drain and structural foam to B pillar).
The paint appears to be cracking under the clear coat in spots, dealer told me not covered and not a Nissan issue.
16000 mi
Took back to another dealer to look at the paint issue. Getting worse and dealers aren't willing to resolve.
34462 mi
Emblem bubbling, replaced. Rim issue, will not repair. Told dealer about paint issue,was brushed off.
66539 mi
Trim peeling on dash-will not repair.
72000 mi
unknown rattle, unable to repros. so dealer will not do repair, addressing the paint issues again, nothing done, dealer continues to claim that the cracking under the clear coat is not covered and not a Nissan issue
1000 mi
Sunroof would not work in the tilt-up position. Dealer said I would have to bring in again to take down the headliner.
1350 mi
Took car in for the 2nd time for sunroof tilt-up not working. Headliner did not need to be taken down. Was repaired and works fine now.
3000 mi
Moonroof shade sticks on opening when about 3/4 closed. Looks as if the shade is not aligned perfectly straight. Seems to happen in colder damp weather. Brought to the dealer who (no surprise) could not duplicate the problem. Of course later that day. it
4000 mi
Pitting around the center cap of the LE wheels - all four.
8000 mi
Overhead console rattled & was replaced but still has rattle.
31000 mi
door weatherstrip needs to be replaced on 3 doors, front passenger door, and both rear passenger doors.
2000 mi
visor retaining clips not secure after factory sunroof install
52300 mi
US $100
Sun roof wouldn't close. They manually closed it so car was drivable in rain. Complete repair because of replacement of sun roof frame would be almost $4,000(!) so we haven't gone ahead with that yet.
8000 mi
Loud rattle on passenger side door. Claimed door weatherstip was rubbing against door. Repositioned weatherstrip and lubed.
Noise still exists, but I haven't had time to take it back.
11000 mi
US $21
Dealer told me to bring it back when I leave it for the 15K service and they will try to locate/fix the rattle again
54000 mi
US $154
Leather on side of driver seat deteriorated due to wear, had to be replaced
The driver side door handle broke. Ordered a replacement online. Replacement was easy as there was no need to remove the door panel at all. The replacement door handle was about USD15.00 with free shipping. Been working well so far.
Hatch liner fell away from the hatch (rear door). This probably happened when the trunk lock assembly was replaced on June 18. Liner reattached to hatch. Advisor said a pin was bent.
34000 mi
Numerous rattles and squeaks. Replaced parts ordered on trip 1
Red rust spots all over paint. Dealer stated that they were Rail dust from transporting. Dealer sent out to body shop to buff out. Worked for a while. Rattle behind driver rear seat shoulder belt. Dealer disassembled and fixed.
11095 mi
Red rust spots all over paint. Dealer stated that they were Rail dust from transporting. Dealer sent out to body shop to buff out. Worked for a while.
47464 mi
Red rust(rail dust) spots all over paint. Dealer sent out to body shop to buff out. This time they clay blocked and polished. Front grill peeling, replaced. Rear hatch handle sticking, I lubed. Fuel neck rusting, recommended sanding & self-etching primer.
106900 mi
US $200
Door handle came off in my hand when opening the door.
Rust under the trim along the rear wheel well behind the doors
100350 mi
US $5
Rear door power lock/handle failed to operate. On inspection found that road salt had penetrated the area causing corrosion. Cleaned and lubricated mechanism.
105000 mi
US $100
The faux chrome plastic (coating) on the grill was lifting and bubbling. Replaced with aftermarket grill. Replaced entire headlight assembly (both sides) due to UV degradation of plastic housing. Replaced rear hatch handle that was rusted beyond repair. Had previously cleaned and lubricated this part but it finally failed beyond repair.
107300 mi
US $115
Remove left rear door kick plate and repaired corrosion. Removed left front inner fender liner, repaired lower LF quarter panel (behind front wheel) corrosion. Treated areas with POR 15 and finished painted/clear coated.
108000 mi
US $65
headlight housings (includes new bulbs) replaced due to plastic hazing from UV light exposure. Replaced grill. Finish was peeling off factory grill.
127000 mi
US $25
Rear subframe failure. Corrosion caused separation of sway bar from subframe. Vehicle being traded (although it's totaled due to this failure) for a new Honda CR-V. It's an absolute shame. Vehicle runs great and I've maintained it personally for the past 15 years. The failure was due to inferior metals used in the manufacture of the subframe.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Nissan Murano problems occur, check out our car reliability stats.