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Ram Promaster City Recalls

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Recall Date Problem Area Recall Text
03/13/18 Suspension and Steering Chrysler (fca us llc) is recalling certain 2018 ram promaster city vehicles. the gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. the recall began march 13, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u23.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
01/17/17 Electrical and Air Conditioning Chrysler (fca us llc) is recalling one model year 2017 ram promaster city vehicle manufactured on november 5, 2016. this vehicle has side curtain air bags that may not inflate properly in the event of a crash.

If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.

Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. the recall began january 17, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s95.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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06/20/16 Electrical and Air Conditioning Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."

Trailer brake lights that are inoperative can increase the risk of a crash.

Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s22.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
03/15/18 Other Chrysler (fca us llc) is recalling certain 2018 ram promaster city vehicles. the tire placards on these vehicles may indicate the incorrect total number of occupants allowed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims."

If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. the recall began march 15, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u17.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
02/14/18 Other Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/17/17 Other Chrysler (fca us llc) is recalling certain 2015-2017 ram promaster city vehicles. these vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "none" designation for the spare tire size when a full size spare tire is present. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims."

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. the recall began november 17, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t62.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

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See TSBs for the 2022 Ram Promaster City
See reliability data for the Ram Promaster City

Ram Promaster City Recalls

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.