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Ram Promaster Recalls
| Recall Date | Problem Area | Recall Text |
| 06/03/16 | Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016. a low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops. An unintended shift into neutral will prevent the vehicle from being moved. additionally, if the driver turns off the engine, the driver will be unable to restart the engine. both scenarios can increase the risk of a crash. Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. the recall began on june 3, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s24. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
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| 12/08/14 | Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013, to august 22, 2014. in the affected vehicles, the tire pressure monitoring system (tpms) may fail to learn the locations of the individual sensors while the vehicle is being driven. as a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 138, "tire pressure monitoring systems." If the tpms light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash. Chrysler will notify owners, and dealers will update the tpms module with new software, free of charge. the recall began on december 8, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p62. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
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| 03/26/14 | Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured july 1, 2013, through november 15, 2013. during manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose. Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. the recall began on march 26, 2014. owners may contact chrysler at 1-800-853-1403. chrysler's number for this recall is p03. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
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| 03/04/16 | Engine | Chrysler (fca us llc) is recalling certain model year 2015 ram promaster vans manufactured october 1, 2014, to june 17, 2015. the affected vehicles have an ignition switch that may have an intermittent loss of electrical contact. An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash. Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. the recall began march 4, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r64. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 10/03/14 | Engine | Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. the affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim. This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy. Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. they will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. the in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. these repairs will be performed, free of charge. chrysler distributed an interim letter to owners on july 30, 2014. the recall began on october 3, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p32. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
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| 11/02/16 | Transmission and Drivetrain | Chrysler (fca us llc) is recalling certain model year 2014-2015 jeep cherokee and 2015 chrysler 200, jeep renegade, ram promaster, and 2016 fiat 500x vehicles equipped with 9-speed automatic transmissions. the transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. on august 29, 2016 chrysler added the 2016 fiat 500x vehicles to this recall. If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash. Chrysler will notify owners, dealers will reprogram the powertrain control module and the transmission control module and if necessary replace the transaxle range sensor wire harness, free of charge. the recall began on november 7, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s55. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 08/18/16 | Transmission and Drivetrain | Chrysler (fca us llc) is recalling certain model year 2015-2016 chrysler town & country, dodge grand caravan vehicles manufactured july 31, 2015, to april 18, 2016, 2016 dodge journey vehicles manufactured august 17, 2015, to january 29, 2016, and 2016 ram promaster vehicles manufactured august 15, 2016, to april 15, 2016. the transmission pump may seize causing a loss of hydraulic pressure. If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash. Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. the recall began on august 18, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s44. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 03/01/16 | Brakes and Traction Control | Chrysler (fca us llc) is recalling certain model year 2016 ram promaster vans manufactured october 21, 2015, to december 17, 2015 and equipped with 3.0l diesel engines. if the driver has disabled the electronic stability control (esc) system, the system is required to be reactivated the next time the vehicle is started. the recalled vehicles have an anti-lock brake system (abs) control module that may not reset the esc to active status when the key is turned off and back on quickly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 126, "electronic stability control systems." Operating the vehicle with the esc off may increase the risk of a crash. Fca will notify owners, and dealers will the update abs control module software, free of charge. the recall began march 1, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s04. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 01/11/18 | Electrical and Air Conditioning | Chrysler (fca us llc) is recalling certain 2018 ram promaster vehicles. an incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture. A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury. Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. the recall began january 11 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t64. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 02/07/17 | Electrical and Air Conditioning | Chrysler (fca us llc) is recalling certain model year 2017 ram promaster vehicles manufactured october 1, 2016, to december 7, 2016. the seat mounted side air bag inflator initiator may fail to ignite during a crash. If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury. Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. the recall began february 7, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s96. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
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| 06/20/16 | Electrical and Air Conditioning | Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment." Trailer brake lights that are inoperative can increase the risk of a crash. Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s22. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 06/03/16 | Electrical and Air Conditioning | Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016. a low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops. An unintended shift into neutral will prevent the vehicle from being moved. additionally, if the driver turns off the engine, the driver will be unable to restart the engine. both scenarios can increase the risk of a crash. Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. the recall began on june 3, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s24. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 05/06/15 | Electrical and Air Conditioning | Chrysler (fca us llc) is recalling certain model year 2015 ram promaster city vehicles manufactured november 6, 2014, to march 17, 2015. the affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. as a result, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 214, "side impact protection." In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury. Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. the recall began on may 6, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r19. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 10/03/14 | Electrical and Air Conditioning | Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. the affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim. This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy. Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. they will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. the in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. these repairs will be performed, free of charge. chrysler distributed an interim letter to owners on july 30, 2014. the recall began on october 3, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p32. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 03/27/14 | Electrical and Air Conditioning | Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured july 1, 2013, through december 10, 2013. in the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper. A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash. Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. the recall is began on march 27, 2014. owners may contact chrysler at 1-800-853-1403. chrysler's number for this recall is p02. note: these vehicles are equipped with a brake override system. in the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
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| 02/14/18 | Other | Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 12/11/17 | Other | Midwest automotive designs, llc (midwest) is recalling certain custom vans and camper van recreational vehicles built on 2014-2017 mercedes benz sprinter chassis and 2016-2017 ram promaster chassis. these vehicles are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. the recall began on december 11, 2017. owners may contact kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 06/14/17 | Other | Chrysler (fca us llc) is recalling certain 2014-2017 ram promaster vehicles. the sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection." The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash. Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. the recall began june 14, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t24. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
| 12/01/14 | Other | Chrysler group llc (chrysler) is recalling all model year 2014 ram promaster vans manufactured july 1, 2013, to august 26, 2014. the affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. as such, these vehicles fail to comply with the requirements of the federal motor vehicle safety standard no. 202a, "head restraints." If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury. Chrysler will notify owners, and dealers will replace the head restraints, free of charge. the recall began on december 1, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p53. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
