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2013 Toyota Matrix Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/23/18 NHTSA ID: 10134179
TSB ID: ZE7_Part Status

Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
04/23/18 NHTSA ID: 10134256
TSB ID: WPB (POL 14-12)_

Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
04/23/18 NHTSA ID: 10134235
TSB ID: ZE7_Warranty Enh

Ec: currently the reair kit for rav4 vehicles pn: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. the warranty system has been modified to accept this additional required part.
04/23/18 NHTSA ID: 10134468
TSB ID: ZE7_Service Cons

Warranty enhancement: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive eng
04/23/18 NHTSA ID: 10134494
TSB ID: ZE7_WEP_Warranty

Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. this warranty enhancement program will be launched in two phases due to current part production capacity limitations. initially, toyota will
04/23/18 NHTSA ID: 10134489
TSB ID: ZE7_WEP_Dealer L

Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/23/18 NHTSA ID: 10134484
TSB ID: ZE7_WEP_Region L

Rl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
04/23/18 NHTSA ID: 10134108
TSB ID: Po-14-12l

Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
04/23/18 NHTSA ID: 10134180
TSB ID: ZE7_Part Status

Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
04/02/18 NHTSA ID: 10132597
TSB ID: ZE7_Dealer Daily

Dd: toyota has updated the customer handling reference guide; please refer to tis for the most current version. all previous versions of this document should be discarded. please review this guide along with the previously provided faq to r
04/02/18 NHTSA ID: 10132623
TSB ID: ZE7_Part Status

Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
04/02/18 NHTSA ID: 10132622
TSB ID: ZE7_Part Status

Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
04/02/18 NHTSA ID: 10132598
TSB ID: ZE7_Dealer Daily

Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. all previous versions of this document should be discarded. please review this guide along wit
04/02/18 NHTSA ID: 10132596
TSB ID: ZE7_WEP_Warranty

Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. this warranty enhancement program will be launched in two phases due to current part production capacity limitations. initially, toyota will
04/02/18 NHTSA ID: 10132857
TSB ID: ZE7_Warranty Pol

Warranty policy bulletin: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excess
04/02/18 NHTSA ID: 10132570
TSB ID: ZE7_Warranty Enh

Ec: currently the reair kit for rav4 vehicles pn: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. the warranty system has been modified to accept this additional required part.
04/02/18 NHTSA ID: 10132543
TSB ID: ZE7_Service Cons

Warranty enhancement: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive eng
04/02/18 NHTSA ID: 10132591
TSB ID: ZE7_WEP_Dealer L

Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
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04/02/18 NHTSA ID: 10132586
TSB ID: ZE7_WEP_Region L

Rl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
04/23/18 Other NHTSA ID: 10134495
TSB ID: ZE7_Dealer Daily

Dd: toyota has updated the customer handling reference guide; please refer to tis for the most current version. all previous versions of this document should be discarded. please review this guide along with the previously provided faq to r
04/23/18 Other NHTSA ID: 10134496
TSB ID: ZE7_Dealer Daily

Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. all previous versions of this document should be discarded. please review this guide along wit
04/23/18 Other NHTSA ID: 10134498
TSB ID: ZE7_WEP_Customer

Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. all previous versions of this document should be discarded. please review this guide along wit
04/02/18 Other NHTSA ID: 10132600
TSB ID: ZE7_WEP_Customer

Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. all previous versions of this document should be discarded. please review this guide along wit

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Toyota Matrix TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.