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2016 Ford Escape Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/21/18 NHTSA ID: 10137115
TSB ID: SSM 47204

Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th
08/01/17 NHTSA ID: 10109052
TSB ID: TSB 16-2037

Some 2015-2016 escape and 2016 fusion vehicles equipped with a 2.0l gtdi engine may exhibit a rolling reverse to drive engagement shudder on acceleration. reprogram the powertrain control module (pcm) to the latest calibration using ids rel
08/01/17 NHTSA ID: 10109070
TSB ID: SSM 46085

The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
05/24/17 NHTSA ID: 10100517
TSB ID: SSM 46495

Some 2015-2017 escape and mkc vehicles without a vehicle dynamic suspension system and built on 1-apr-2015 and through 1-oct-2016 may exhibit a rattle and/or clunking noise from the rear suspension while driving over bumps and/or making tur
05/15/17 NHTSA ID: 10099087
TSB ID: TSB 17-0034

Some 2013-2017 escape vehicles built on or before 28-feb-2017 may exhibit a noise and/or vibration from the climate control blower motor with or without a lack of airflow from panel registers and may also have an odor. this concern may be d
03/20/17 NHTSA ID: 10095995
TSB ID: SSM 46210

Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
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03/15/17 NHTSA ID: 10095179
TSB ID: SSM 46330

Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd built on or before 19-nov-2016 may exhibit front brake squeal when applying the brakes. the noise most commonly occurs after the brakes have warmed up, however t
03/15/17 NHTSA ID: 10095175
TSB ID: SSM 46327

2013-2016 fiesta, escape, transit connect and 2013 fusion vehicles with a 1.6l gasoline turbocharged direct injection (gtdi) engine may exhibit an engine oil level reading that is up to 8 mm above the maximum mark on the engine oil dipstick
03/15/17 NHTSA ID: 10095154
TSB ID: SSM 46295

To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
03/10/17 NHTSA ID: 10094578
TSB ID: TSB 16-0161

Some 2015-2016 escape vehicles equipped with 1.6l gasoline turbocharged direct injection (gtdi) engines built on or before 9/30/15 may exhibit runs rough, lack of power, surge, buck/jerk, miss, loss of rpm, hesitation and/or an illuminated
03/10/17 NHTSA ID: 10094643
TSB ID: SSM 46281

Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu
02/21/17 NHTSA ID: 10092386
TSB ID: SSM 45966

Some 2015-2016 escape and 2016 fusion vehicles with the 2.0l gasoline turbo direct injection (gtdi) engine may exhibit a rolling reverse to drive engagement shudder on acceleration which continues after tsb 15-0187 has been completed. engin
02/10/17 NHTSA ID: 10091269
TSB ID: SSM 45922

Some 2013-2016 escape vehicles equipped with 2.5l engine may exhibit a rough idle, low rpm at idle or a stall on hot restart with no dtcs in self test. this may be due to the a/c compressor clutch being seized. if a vehicle comes in for thi
02/09/17 NHTSA ID: 10091144
TSB ID: SSM 45892

2016-2017 escape - front brake squeal while braking
02/09/17 NHTSA ID: 10091151
TSB ID: SSM 46132

Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
02/06/17 NHTSA ID: 10090681
TSB ID: SSM 46132

Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
02/03/17 NHTSA ID: 10090505
TSB ID: TSB 16-0139

Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on
06/22/16 NHTSA ID: 10075275
TSB ID: 16-0045

2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh
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06/22/16 NHTSA ID: 10074663
TSB ID: 15-0162

Summary to be provided on a future date.
06/22/16 Engine NHTSA ID: 10074783
TSB ID: ASI-45165

Summary to be provided on a future date.
08/01/17 Transmission and Drivetrain NHTSA ID: 10109043
TSB ID: TSB 16-0125

Some 2016 fusion and escape vehicles equipped with 2.5l engine may experience a delayed engagement/shudder during a drive to reverse shift. this condition occurs when the throttle is applied during reverse engagement. reprogram the powertra
03/17/17 Transmission and Drivetrain NHTSA ID: 10095624
TSB ID: SSM 46355

Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me
02/21/17 Transmission and Drivetrain NHTSA ID: 10092401
TSB ID: SSM 45967

Some 2016 escape vehicles equipped with 2.0l engine may exhibit no transmission upshift after a downshift event with cruise control on. engineering is currently investigating this concern. no repairs should be performed for this concern at
02/10/17 Transmission and Drivetrain NHTSA ID: 10091272
TSB ID: SSM 45926

2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
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10/22/15 Transmission and Drivetrain NHTSA ID: 10058625
TSB ID: ASI-45239

Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. model 2013-16 various vehicles.
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137126
TSB ID: SSM 47211

Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137100
TSB ID: SSM 47167

Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136597
TSB ID: SSM 47080

2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136591
TSB ID: SSM 47069

Some 2016 escape vehicles with sync 3 and without sony audio system may exhibit a radio that is inoperative and/or no audio after cranking. cycling the key should restore functionality. do not attempt any repairs at this time. engineering i
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127405
TSB ID: SSM 46900

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
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01/29/18 Electrical and Air Conditioning NHTSA ID: 10127425
TSB ID: SSM 46948

Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127424
TSB ID: SSM 46947

Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125089
TSB ID: SSM 46891

Some 2016 escape and focus vehicles equipped with a front control display interface module (fcdim) may exhibit the inability to store am/fm presets and/or preset buttons work erratically. engineering is currently investigating this concern.
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125080
TSB ID: SSM 46862

Some owners of 2013-2018 escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. this is due to the convex camera lens to provide as much viewing angle as p
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125079
TSB ID: SSM 46861

Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125078
TSB ID: SSM 46860

Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
NHTSA's feed only includes summaries. For the full text of TSBs:

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10/21/17 Electrical and Air Conditioning NHTSA ID: 10119678
TSB ID: SSM 46834

Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
10/21/17 Electrical and Air Conditioning NHTSA ID: 10119669
TSB ID: SSM 46813

Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver'
10/21/17 Electrical and Air Conditioning NHTSA ID: 10119676
TSB ID: SSM 46825

Some 2016-2017 escape vehicles built on or before 01-apr-2017 may exhibit a concern with the oat reading inaccurate and/or the a/c inoperative. this may be due to water in connector c134(20 pin) in the left front fender apron. if a vehicle
10/21/17 Electrical and Air Conditioning NHTSA ID: 10119684
TSB ID: SSM 46848

Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109085
TSB ID: 16B32

Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109001
TSB ID: TSB 17-2068

Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/01/17 Electrical and Air Conditioning NHTSA ID: 10109035
TSB ID: TSB 16-0117

Some 2016 escape vehicles equipped with a 2.0l gtdi engine may exhibit no transmission upshift after a downshift event with cruise control engaged. reprogram the powertrain control module (pcm) to the latest calibration using ids release 10
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109067
TSB ID: SSM 46073

Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
05/24/17 Electrical and Air Conditioning NHTSA ID: 10100508
TSB ID: SSM 46486

Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t
05/12/17 Electrical and Air Conditioning NHTSA ID: 10099002
TSB ID: TSB 17-0027

Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
03/06/17 Electrical and Air Conditioning NHTSA ID: 10093865
TSB ID: TSB 16-0158

Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092402
TSB ID: SSM 45968

Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/10/17 Electrical and Air Conditioning NHTSA ID: 10091230
TSB ID: SSM 45917

Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n
02/09/17 Electrical and Air Conditioning NHTSA ID: 10091101
TSB ID: SSM 46154

Some 2016-2017 escape vehicles equipped with sirius satellite radio built on or before 8/21/2106 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal message while driving in open sky conditions in
02/06/17 Electrical and Air Conditioning NHTSA ID: 10090671
TSB ID: SSM 46129

Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code (
09/23/16 Electrical and Air Conditioning NHTSA ID: 10081012
TSB ID: SSM-45868

2016-2017 escape/mkc - lack of a/c cooling during pdi check
08/29/16 Electrical and Air Conditioning NHTSA ID: 10078985
TSB ID: SSM-45810

A/c compressor lockup - vehicles in storage or used infrequently
08/29/16 Electrical and Air Conditioning NHTSA ID: 10078990
TSB ID: SSM-45821

Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
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06/22/16 Electrical and Air Conditioning NHTSA ID: 10074785
TSB ID: ASI-45183

Summary to be provided on a future date.
10/26/15 Electrical and Air Conditioning NHTSA ID: 10058660
TSB ID: SB-45308

2015-2015 ford escape: due to cluster reset vehicle may exhibit intermittent battery draw which can result in a dead battery or no start
10/19/15 Electrical and Air Conditioning NHTSA ID: 10058593
TSB ID: SB45268

Ford: some escape vehicles may experience a dead battery or a no start condition due to a possible cluster reset
05/21/18 Other NHTSA ID: 10137133
TSB ID: SSM 47234

Some 2013-2016 escape and 2016 focus, transit and transit connect vehicles equipped with a front control display interface module (fcdim) may exhibit the inability to store am/fm presets, select am/fm presets and/or erratic preset button op
05/21/18 Other NHTSA ID: 10137129
TSB ID: SSM 47228

Some 2015-2017 escape vehicles built on or before 5-apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blis not available warning without a trailer connected. access connectors c439 (4 pin) and c4
01/29/18 Other NHTSA ID: 10127421
TSB ID: SSM 46937

Some 2013-2016 escape vehicles equipped with a 1.6l ecoboost engine may require the replacement of the a/c suction line. when replacing the suction line, verify that all of the compressor to engine block fasteners are installed and torqued
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01/29/18 Other NHTSA ID: 10127426
TSB ID: SSM 46949

Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
08/25/17 Other NHTSA ID: 10115953
TSB ID: SSM 46703

Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
08/01/17 Other NHTSA ID: 10109060
TSB ID: SSM 46061

Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd may exhibit front brake squeal when applying the brakes. the noise most commonly occurs after the brakes have warmed up, however the noise may occur during other
08/01/17 Other NHTSA ID: 10109079
TSB ID: SSM 46102

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
05/17/17 Other NHTSA ID: 10099451
TSB ID: SSM 46438

Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
03/20/17 Other NHTSA ID: 10095968
TSB ID: SSM 46170

2013-2017 escape vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. this is the normal vent position for optimal nvh/windnoise qualities. when the vent is closed, the moonroof will open to the 10 mm position then
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03/10/17 Other NHTSA ID: 10094646
TSB ID: SSM 46283

Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. this upgrade is not currently available for those vehicles. apple carplay and android auto are currently a
02/22/17 Other NHTSA ID: 10092551
TSB ID: SSM 45998

For 2016 escape, the plant complexity of windshields went up with the introduction of the heated wiper. to reduce the plant complexity, there is only one windshield for vehicles with electrochromatic mirror and rain sensitive wipers. if a v
02/22/17 Other NHTSA ID: 10092555
TSB ID: SSM 46011

Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi
02/10/17 Other NHTSA ID: 10091267
TSB ID: SSM 45918

Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du
02/10/17 Other NHTSA ID: 10091229
TSB ID: SSM 45916

Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. replacing components will not resolve the condition and is no
02/09/17 Other NHTSA ID: 10091139
TSB ID: 16B32-S1

Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo
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02/09/17 Other NHTSA ID: 10091125
TSB ID: SSM 46157

All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted.
02/08/17 Other NHTSA ID: 10091003
TSB ID: SSM 46153

Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
08/31/16 Other NHTSA ID: 10079006
TSB ID: SSM-45838

Inoperative hands-free liftgate after addition of trailer hitch
08/29/16 Other NHTSA ID: 10078979
TSB ID: SSM-45797

Drive minimum 15 miles before diagnosing tire vibrations
08/29/16 Other NHTSA ID: 10078983
TSB ID: SSM-45806

Sirius satellite radio - audio cuts out/no signal
08/29/16 Other NHTSA ID: 10078984
TSB ID: SSM-45809

Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00
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06/22/16 Other NHTSA ID: 10074576
TSB ID: 45259

Summary to be provided on a future date.
06/22/16 Other NHTSA ID: 10075263
TSB ID: 16-0033

Wind or whistle noise from exterior mirror(s) at highway speed - built on or before 1/22/2016 issue some 2013-2016 escape vehicles built on or before 1/22/2016 may exhibit a wind or whistle noise from the exterior mirror(s) at highway
11/02/15 Other NHTSA ID: 10058701
TSB ID: TSB15-0130

Ford: 2013-2016 escape vehicles will have a whistling or wind type noise from exterior mirrors, at highway speed
11/02/15 Other NHTSA ID: 10058700
TSB ID: TSB15-0129

Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
10/26/15 Other NHTSA ID: 10058656
TSB ID: SB-45302

Ford: unresponsive touch screen on some vehicles or with no input by user, act as if being touched
10/22/15 Other NHTSA ID: 10058631
TSB ID: SB45295

Ford escape: right or left side catch/striker assembly coming loose, cause glovebox door to be misaligned
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10/22/15 Other NHTSA ID: 10058628
TSB ID: ASI-45254

Ford/lincoln: some vehicles will experience a non responsive or no user input (touch) on the touch screen. model 2016 escape, mkc.
10/22/15 Other NHTSA ID: 10058637
TSB ID: SB45300

Ford escape: cleaning tip for chrome appearance physical vapor disposition. use of certain off-the-shelf cleaner/or polishing products may cause harm to wheels
10/20/15 Other NHTSA ID: 10058612
TSB ID: ASI-45225

Lincoln/ford: some vehicles will experience tire vibration and possible flat spotting. vehicle needs to be checked and driven, by workshop tech, approximately 15 miles for diagnosis of vibrations and flat spotting. model 2013-16 escape,
10/20/15 Other NHTSA ID: 10058598
TSB ID: ASI-45207

Ford/lincoln: some vehicles are experiencing malfunction of sync 3 accessory interface protocol module (apim) diagnostic code u3000 or b108e. model 2016 escape. mkc.
10/19/15 Other NHTSA ID: 10058592
TSB ID: SB45261

Ford: when attempting to eject compact disc (cd) from player the cd gets stuck. misalignment of player to instrument panel may be possible cause

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Ford Escape TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.