TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137083 TSB ID: SSM 47128 Some 2011-2018 super duty and 2015-2018 transit vehicles equipped with diesel engines may exhibit diagnostic trouble code (dtc) u0100 stored in various modules after running a continuous memory diagnostic trouble code (cmdtc) test or networ |
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05/14/18 | NHTSA ID: 10136615 TSB ID: SSM 47110 Some 2017-2018 f-super duty/2016-2018 f650-750 with 6.7l diesel engines and 2015-2018 transit with 3.2l diesel engines may exhibit a mil on with diagnostic trouble code (dtc) p206c in the powertrain control module (pcm). this may be due to |
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01/29/18 | NHTSA ID: 10127403 TSB ID: 17-2237 Some 2016 f-super duty/f-650/750 vehicles equipped with a 6.7l diesel engine or 2016 transit vehicles equipped with a 3.2l diesel engine may exhibit an illuminated mil with dtcs p24ae, p24b1, p24da, p24c6 and/or p24c7 stored in the powertra |
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01/29/18 | NHTSA ID: 10127416 TSB ID: SSM 46923 Some 2015-2017 transit vehicles equipped with a 3.5l or 3.7l gasoline engine may exhibit an engine overheat condition or poor a/c cooling due to one or more of the 3 cooling fan fuses being open. if any one of the battery junction box (bjb) |
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01/29/18 | NHTSA ID: 10127408 TSB ID: SSM 46903 When replacing a 2015-2018 transit 3.2l duratorq-tdci engine assembly or block, two new transmission locator dowel pins (w703519 or w718670) must be installed. this information is available in workshop manual, section 303-01c. the parts cat |
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12/14/17 | NHTSA ID: 10125087 TSB ID: SSM 46889 Some 2015-2018 transit vehicles may have unique accessory drive noise characteristics. engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during o |
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10/21/17 | NHTSA ID: 10119675 TSB ID: SSM 46824 Some 2013-2017 f-super duty/2015-2017 transit/2016-2017 f650-750 vehicles equipped with a diesel engine may exhibit dtc p207f and/or p20ee (reductant quality performance) in the powertrain control module (pcm). when repairing dtc p207f or p |
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08/25/17 | NHTSA ID: 10115956 TSB ID: SSM 46706 Some 2013-2016 f-super duty/2015-2017 transit/2016-2017 f650-750 vehicles equipped with a diesel engine may exhibit dtc p207f and/or p20ee (reductant quality performance) in the powertrain control module (pcm). when repairing dtc p207f or p |
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08/01/17 | NHTSA ID: 10109073 TSB ID: SSM 46093 Diesel customers may inquire about a distance to empty (dte) warning message for the def system. it may be necessary to add up to 2.5 gallons of def for the system to detect a refill event and clear the dte warning messages, however it is r |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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03/20/17 | NHTSA ID: 10095995 TSB ID: SSM 46210 Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures. |
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03/20/17 | NHTSA ID: 10095862 TSB ID: SSM 46413 Some 2015-2017 transit vehicles built on or before 17-oct-2016, equipped with a 3.2l engine, and with low time in service (less than 8,000 km (5,000 miles)) may exhibit an oil leak from areas such as the crankshaft front seal, crankshaft re |
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03/20/17 | NHTSA ID: 10095823 TSB ID: SSM 46390 Some 2015-2017 transit vehicles may have unique accessory drive noise characteristics. engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during o |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/15/17 | NHTSA ID: 10095143 TSB ID: TSB 17-0009 Some 2016-2017 transit vehicles with low mileage equipped with a 3.2l engine and built on or before 13-nov-2016 may exhibit an illuminated malfunction indicator lamp (mil) and diagnostic trouble code (dtc) p24a5 at a low time in service app |
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02/21/17 | NHTSA ID: 10092412 TSB ID: SSM 45989 Some 2016 transit vehicles equipped with a 3.5l gtdi engine may exhibit an illuminated mil with diagnostic trouble code (dtc) p130d and no related performance concern. an occasional spark knock noise may be noticed with this condition. engi |
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02/21/17 | NHTSA ID: 10092404 TSB ID: SSM 45979 2015-2017 - f-super duty, f-650/750 with 6.7l diesel and 2015-2017 transit - 3.2l diesel equipped vehicles use a selective catalytic reduction (scr) system designed to reduce the vehicles exhaust emissions. the diesel exhaust fluid (def) ta |
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02/10/17 | NHTSA ID: 10091221 TSB ID: TSB16-0099 Some 2015-2016 transit vehicles equipped with a 3.2l diesel engine with less than 10,500 km (6,500 miles) and built on 5/11/2015 and through 2/8/2016 may exhibit a crank no start condition and/or malfunction indicator lamp (mil) illuminatio |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/09/17 | NHTSA ID: 10091127 TSB ID: SSM 46159 Some 2016 explorer, flex, mkt, taurus, mks and transit vehicles equipped with a 3.5l gtdi engine may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p2096, p2097, p2098 and/or p2099 in the powertra |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090666 TSB ID: SSM 46122 Some 2015-2017 transit vehicles equipped with a 3.2l puma diesel engine may exhibit an overheat condition due to coolant loss without any external coolant leaks. this may be due to an internally leaking exhaust gas recirculation (egr) coole |
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02/03/17 | NHTSA ID: 10090505 TSB ID: TSB 16-0139 Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on |
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02/03/17 | NHTSA ID: 10090511 TSB ID: TSB 16-0146 Some 2015-2017 transit vehicles equipped with a 3.2l diesel engine and built on or before 12-sep-2016 may exhibit an illuminated mil with dtc p040d - exhaust gas recirculation temperature egrt sensor a circuit high. this may be caused by a |
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08/31/16 | NHTSA ID: 10079014 TSB ID: UPS-16-U-11-S1 Coolant concentration adjustment |
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07/07/16 | NHTSA ID: 10076304 TSB ID: 16U11 Coolant concentration adjustment in some of the affected vehicles, the engine coolant to water concentration may be less than specification. low coolant concentration could result in reduced cooling system freeze protection, reduced cor |
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06/22/16 | NHTSA ID: 10075268 TSB ID: 16-0038 3.5l gtdi - illuminated mil - dtc p0011, p0015, p0016, p0017, p0018, p0019, p0021 and/or p0025 - under 3200 km (2000 miles) some 2016 f-150, expedition, navigator and transit vehicles equipped with a 3.5l gasoline turbocharged direct in |
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05/14/18 | Transmission and Drivetrain | NHTSA ID: 10136583 TSB ID: TSB18-2064 Some 2016-2018 transit vehicles equipped with a 3.2l engine and built on or before 13-feb-2018 may exhibit an illuminated mil with diagnostic trouble codes (dtc) p246c and/or p2463 in the powertrain control module (pcm). follow the service |
12/14/17 | Transmission and Drivetrain | NHTSA ID: 10125088 TSB ID: SSM 46890 Some 2017 f-super duty/2016-2017 f650-750 equipped with 6.7l diesel engines and 2015-2017 transit equipped with 3.2l diesel engines may exhibit a mil on with diagnostic trouble code (dtc) p206c stored in powertrain control module(pcm). this |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137140 TSB ID: SSM 47250 As noted in fsa 17s34, loss of instrument cluster display can result from wiring corrosion and damage to the trailer relay module on affected transit vehicles. complete the 17s34 service action as described prior to addressing any other cus |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137080 TSB ID: SSM 47123 Some 2015-2017 transit vehicles may fail to program the bcm following replacement. to repair, follow bcm installation procedures in workshop manual (wsm), section 419-10 using integrated diagnostic system (ids) or ford j2534 diagnostic soft |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137082 TSB ID: SSM 47127 The procedure to program keys on 2015-2018 transit vehicles depends on if the vehicle is equipped with the passive anti-theft system (pats). keys for pats and non-pats vehicles look the same, there is no visual difference. vehicles with pat |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137138 TSB ID: SSM 47245 Some 2015-2017 transit vehicles may fail to program the bcm following replacement. to repair, follow bcm installation procedures in workshop manual (wsm), section 419-10 using integrated diagnostic system (ids) or ford j2534 diagnostic soft |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136607 TSB ID: SSM 47094 Some 2015-2017 transit vehicles may fail bcm installation programming when attempting to install a new bcm. the technical assistance center and engineering teams are currently working to resolve this concern. if module programming is unsucc |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
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12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119666 TSB ID: SSM 46807 Some 2015-2018 transits may exhibit a lack of airflow from the front climate control system cabin vents in fresh air mode. this concern can be due to improper installation of the hood vent air duct plug. the correct location for the plug is |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109085 TSB ID: 16B32 Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109061 TSB ID: SSM 46066 Some 2013-2017 f-super duty, 2015-2017 transit and 2016-2017 f650-f750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (dtc) p2201 (nox sensor circuit range/performance bank 1 sensor 1) in the powertrain control m |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109054 TSB ID: SSM 46048 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest |
05/22/17 | Electrical and Air Conditioning | NHTSA ID: 10100061 TSB ID: SSM 46461 Some 2016 transit equipped with sync 3 may require accessory protocol interface module (apim) replacement for various reasons. to prevent a software conflict between the apim and the audio control module (acm) causing inoperative radio pres |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
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08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078988 TSB ID: SSM-45815 Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645 |
05/21/18 | Other | NHTSA ID: 10137133 TSB ID: SSM 47234 Some 2013-2016 escape and 2016 focus, transit and transit connect vehicles equipped with a front control display interface module (fcdim) may exhibit the inability to store am/fm presets, select am/fm presets and/or erratic preset button op |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
10/21/17 | Other | NHTSA ID: 10119674 TSB ID: SSM 46823 2015-2018 transit vehicles equipped with dual rear wheels (drws) have a high mount rear marker lamp that does not illuminate with the stop lamps. this lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking |
08/25/17 | Other | NHTSA ID: 10115958 TSB ID: SSM 46716 Some 2015-2017 transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. verify if the vehicle has been modified, in particular if a bulkhead partition between the front se |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
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08/01/17 | Other | NHTSA ID: 10109059 TSB ID: SSM 46059 Some 2016-2017 transit full-size hubcaps may be damaged or cracked during pre-delivery installation or a repair procedure due to misalignment of the hubcap. to avoid damage, align the valve stem opening in the hubcap with the valve stem, co |
05/15/17 | Other | NHTSA ID: 10099124 TSB ID: SSM 46423 2015-2017 transit vehicles equipped with dual rear wheels (drws) have a high mount rear marker lamp that does not illuminate with the stop lamps. this lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking |
03/20/17 | Other | NHTSA ID: 10096000 TSB ID: SSM 46219 Some 2015-2017 low roof transit vehicles built on or before 30-sep-2016 and upfitted with a roof rack may exhibit interior roof bow bracket to side panel separation. during repair, in addition to renewing the original spot welds with metal |
03/17/17 | Other | NHTSA ID: 10095627 TSB ID: SSM 46357 Some 2015-2017 transit vehicles may exhibit trim issues that are not warrantable by ford. transit vehicles are equipped with interior and exterior trim which are not painted and have a grained appearance. concerns related to trim paint peel |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
03/13/17 | Other | NHTSA ID: 10094769 TSB ID: SSM 46286 2015-2017 transit vehicles ordered with a keyless entry keypad will have the ford accessory keypad installed on the vehicle and programmed at the assembly plant. the master keycode card will be stowed in a cardboard box located in the vehic |
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03/10/17 | Other | NHTSA ID: 10094646 TSB ID: SSM 46283 Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. this upgrade is not currently available for those vehicles. apple carplay and android auto are currently a |
02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |
02/09/17 | Other | NHTSA ID: 10091139 TSB ID: 16B32-S1 Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo |
02/09/17 | Other | NHTSA ID: 10091134 TSB ID: SSM 45872 2015-2016 transit 3.2l diesel - fuel filter service tip |
02/09/17 | Other | NHTSA ID: 10091142 TSB ID: SSM 45887 2013-2016 escape,2014-2016 fiesta, transit connect and 2013-2015 fusion vehicles equipped with 1.6l gtdi engine - updated workshop manual (wsm) section 303-03 cooling system |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
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02/06/17 | Other | NHTSA ID: 10090682 TSB ID: SSM 46135 Some 2015-2017 transit high roof wagon vehicles built on or after 2-jun-2015 may have been shipped with a headliner panel that was not properly seated, causing a gap at the c and/or c 1/2 pillar(s). in most cases the condition can be resolv |
09/23/16 | Other | NHTSA ID: 10081004 TSB ID: TSB-16-0093 Some 2016 f-150, expedition, navigator, transit, edge, flex and explorer vehicles equipped with a 3.5l twin independent variable cam timing (ti-vct) or a 3.5l gasoline turbocharged direct injection (gtdi) engine with less than 3200 km (2000 |
08/29/16 | Other | NHTSA ID: 10078963 TSB ID: TSB-16-0081 Some 2015-2016 transit vehicles built on or before 2/15/2016 may exhibit contact between the front door and fender. this may be due to the front door check arm allowing the door to open far enough to ben the door hinges after repeated full |
08/29/16 | Other | NHTSA ID: 10078970 TSB ID: TSB-16-0084 Some 2015-2016 transit vehicles built on 8/1/2015 and through 2/1/2016 may exhibit a front door that does not open when using the outside handle and requires a second attempt. |
08/29/16 | Other | NHTSA ID: 10078984 TSB ID: SSM-45809 Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00 |
07/14/16 | Other | NHTSA ID: 10076525 TSB ID: 16U11 In some of the affected vehicles, the engine coolant to water concentration may be less than specification. low coolant concentration could result in reduced cooling system freeze protection, reduced corrosion resistance, heater and radia |
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06/22/16 | Other | NHTSA ID: 10075281 TSB ID: 16-0051 Broken interior sliding door handle - built on or before 1/4/2016 issue some 2015-2016 transit vehicles built on or before 1/4/2016 may experience a broken interior sliding door handle due to the sliding door lower roller assembly. s |