TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137083 TSB ID: SSM 47128 Some 2011-2018 super duty and 2015-2018 transit vehicles equipped with diesel engines may exhibit diagnostic trouble code (dtc) u0100 stored in various modules after running a continuous memory diagnostic trouble code (cmdtc) test or networ |
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05/14/18 | NHTSA ID: 10136604 TSB ID: SSM 47091 Some 2017-2018 transit vehicles may exhibit a coolant leak due to a hose clamp not sealing. to assist with the investigation use the report a vehicle concern link in the purple bar at the bottom of the oasis report and submit a global conce |
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05/14/18 | NHTSA ID: 10136615 TSB ID: SSM 47110 Some 2017-2018 f-super duty/2016-2018 f650-750 with 6.7l diesel engines and 2015-2018 transit with 3.2l diesel engines may exhibit a mil on with diagnostic trouble code (dtc) p206c in the powertrain control module (pcm). this may be due to |
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01/29/18 | NHTSA ID: 10127408 TSB ID: SSM 46903 When replacing a 2015-2018 transit 3.2l duratorq-tdci engine assembly or block, two new transmission locator dowel pins (w703519 or w718670) must be installed. this information is available in workshop manual, section 303-01c. the parts cat |
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01/29/18 | NHTSA ID: 10127416 TSB ID: SSM 46923 Some 2015-2017 transit vehicles equipped with a 3.5l or 3.7l gasoline engine may exhibit an engine overheat condition or poor a/c cooling due to one or more of the 3 cooling fan fuses being open. if any one of the battery junction box (bjb) |
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12/14/17 | NHTSA ID: 10125087 TSB ID: SSM 46889 Some 2015-2018 transit vehicles may have unique accessory drive noise characteristics. engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during o |
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10/21/17 | NHTSA ID: 10119675 TSB ID: SSM 46824 Some 2013-2017 f-super duty/2015-2017 transit/2016-2017 f650-750 vehicles equipped with a diesel engine may exhibit dtc p207f and/or p20ee (reductant quality performance) in the powertrain control module (pcm). when repairing dtc p207f or p |
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08/25/17 | NHTSA ID: 10115956 TSB ID: SSM 46706 Some 2013-2016 f-super duty/2015-2017 transit/2016-2017 f650-750 vehicles equipped with a diesel engine may exhibit dtc p207f and/or p20ee (reductant quality performance) in the powertrain control module (pcm). when repairing dtc p207f or p |
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08/01/17 | NHTSA ID: 10109073 TSB ID: SSM 46093 Diesel customers may inquire about a distance to empty (dte) warning message for the def system. it may be necessary to add up to 2.5 gallons of def for the system to detect a refill event and clear the dte warning messages, however it is r |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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03/20/17 | NHTSA ID: 10095862 TSB ID: SSM 46413 Some 2015-2017 transit vehicles built on or before 17-oct-2016, equipped with a 3.2l engine, and with low time in service (less than 8,000 km (5,000 miles)) may exhibit an oil leak from areas such as the crankshaft front seal, crankshaft re |
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03/20/17 | NHTSA ID: 10095823 TSB ID: SSM 46390 Some 2015-2017 transit vehicles may have unique accessory drive noise characteristics. engineering review of warranty returned belt tensioners has not identified an out of specification part, nor have abnormal sounds been recreated during o |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/15/17 | NHTSA ID: 10095143 TSB ID: TSB 17-0009 Some 2016-2017 transit vehicles with low mileage equipped with a 3.2l engine and built on or before 13-nov-2016 may exhibit an illuminated malfunction indicator lamp (mil) and diagnostic trouble code (dtc) p24a5 at a low time in service app |
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02/21/17 | NHTSA ID: 10092404 TSB ID: SSM 45979 2015-2017 - f-super duty, f-650/750 with 6.7l diesel and 2015-2017 transit - 3.2l diesel equipped vehicles use a selective catalytic reduction (scr) system designed to reduce the vehicles exhaust emissions. the diesel exhaust fluid (def) ta |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/14/18 | Transmission and Drivetrain | NHTSA ID: 10136583 TSB ID: TSB18-2064 Some 2016-2018 transit vehicles equipped with a 3.2l engine and built on or before 13-feb-2018 may exhibit an illuminated mil with diagnostic trouble codes (dtc) p246c and/or p2463 in the powertrain control module (pcm). follow the service |
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12/14/17 | Transmission and Drivetrain | NHTSA ID: 10125088 TSB ID: SSM 46890 Some 2017 f-super duty/2016-2017 f650-750 equipped with 6.7l diesel engines and 2015-2017 transit equipped with 3.2l diesel engines may exhibit a mil on with diagnostic trouble code (dtc) p206c stored in powertrain control module(pcm). this |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137082 TSB ID: SSM 47127 The procedure to program keys on 2015-2018 transit vehicles depends on if the vehicle is equipped with the passive anti-theft system (pats). keys for pats and non-pats vehicles look the same, there is no visual difference. vehicles with pat |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137138 TSB ID: SSM 47245 Some 2015-2017 transit vehicles may fail to program the bcm following replacement. to repair, follow bcm installation procedures in workshop manual (wsm), section 419-10 using integrated diagnostic system (ids) or ford j2534 diagnostic soft |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137080 TSB ID: SSM 47123 Some 2015-2017 transit vehicles may fail to program the bcm following replacement. to repair, follow bcm installation procedures in workshop manual (wsm), section 419-10 using integrated diagnostic system (ids) or ford j2534 diagnostic soft |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137140 TSB ID: SSM 47250 As noted in fsa 17s34, loss of instrument cluster display can result from wiring corrosion and damage to the trailer relay module on affected transit vehicles. complete the 17s34 service action as described prior to addressing any other cus |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136607 TSB ID: SSM 47094 Some 2015-2017 transit vehicles may fail bcm installation programming when attempting to install a new bcm. the technical assistance center and engineering teams are currently working to resolve this concern. if module programming is unsucc |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119666 TSB ID: SSM 46807 Some 2015-2018 transits may exhibit a lack of airflow from the front climate control system cabin vents in fresh air mode. this concern can be due to improper installation of the hood vent air duct plug. the correct location for the plug is |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109061 TSB ID: SSM 46066 Some 2013-2017 f-super duty, 2015-2017 transit and 2016-2017 f650-f750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (dtc) p2201 (nox sensor circuit range/performance bank 1 sensor 1) in the powertrain control m |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109058 TSB ID: SSM 46058 Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available |
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05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
03/17/17 | Electrical and Air Conditioning | NHTSA ID: 10095636 TSB ID: SSM 46361 Some 2017 transit vehicles without the ford upfitter switch option may exhibit a lack of electrical power at the bl-gy wire of the customer interface connector located under the driver seat. this circuit is intended for aftermarket upfitter |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095127 TSB ID: TSB 17-0006 Some 2017 transit vehicles equipped with an auxiliary junction box and built on or before 17-oct-2016 may exhibit an inoperative auxiliary relay 8 and/or an inoperative upfit switch 3. this may be due to a missing relay ground circuit. foll |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
05/21/18 | Other | NHTSA ID: 10137119 TSB ID: TSB18-2106 Some 2018 expedition/navigator vehicles built on or before 24-feb-2018, 2017-2018 f-super duty built on or before 26-feb-2018 and transit vehicles built on or before 26-feb-2018 and 2015-2018 f-150 vehicles built on or before 3-mar-2018 may |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
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10/21/17 | Other | NHTSA ID: 10119674 TSB ID: SSM 46823 2015-2018 transit vehicles equipped with dual rear wheels (drws) have a high mount rear marker lamp that does not illuminate with the stop lamps. this lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking |
08/25/17 | Other | NHTSA ID: 10115958 TSB ID: SSM 46716 Some 2015-2017 transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. verify if the vehicle has been modified, in particular if a bulkhead partition between the front se |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109059 TSB ID: SSM 46059 Some 2016-2017 transit full-size hubcaps may be damaged or cracked during pre-delivery installation or a repair procedure due to misalignment of the hubcap. to avoid damage, align the valve stem opening in the hubcap with the valve stem, co |
05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/15/17 | Other | NHTSA ID: 10099124 TSB ID: SSM 46423 2015-2017 transit vehicles equipped with dual rear wheels (drws) have a high mount rear marker lamp that does not illuminate with the stop lamps. this lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking |
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03/20/17 | Other | NHTSA ID: 10096000 TSB ID: SSM 46219 Some 2015-2017 low roof transit vehicles built on or before 30-sep-2016 and upfitted with a roof rack may exhibit interior roof bow bracket to side panel separation. during repair, in addition to renewing the original spot welds with metal |
03/17/17 | Other | NHTSA ID: 10095627 TSB ID: SSM 46357 Some 2015-2017 transit vehicles may exhibit trim issues that are not warrantable by ford. transit vehicles are equipped with interior and exterior trim which are not painted and have a grained appearance. concerns related to trim paint peel |
03/15/17 | Other | NHTSA ID: 10095146 TSB ID: SSM 46291 Some 2017 f-150 and transit vehicles built on or before 15-oct 2016 and equipped with a 9.75 axle may exhibit a differential housing cover leak. before applying the bead of new silicone sealant all surfaces are to be wiped thoroughly with m |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
03/13/17 | Other | NHTSA ID: 10094769 TSB ID: SSM 46286 2015-2017 transit vehicles ordered with a keyless entry keypad will have the ford accessory keypad installed on the vehicle and programmed at the assembly plant. the master keycode card will be stowed in a cardboard box located in the vehic |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |