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TSB Date | Problem Area | TSB Text |
10/21/17 | NHTSA ID: 10119671 TSB ID: SSM 46816 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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08/01/17 | NHTSA ID: 10109017 TSB ID: SSM 46529 Some 2015 - 2017 mustang vehicles may experience exhaust alignment issues. before replacement of exhaust system components for this issue, align the exhaust system following the workshop manual (wsm) procedure found in section 309-00, muffl |
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03/20/17 | NHTSA ID: 10095975 TSB ID: SSM 46173 Some 2016-2017 mustang gt350 equipped with the 5.2l engine may exhibit a rattle or rapping type sound during cold operation at light loads and speeds from idle - 3000 rpm. the noise will be most noticeable during light acceleration in the 1 |
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03/17/17 | NHTSA ID: 10095621 TSB ID: TSB 17-0019 Some 2017 mustang vehicles equipped with a 2.3l engine and built on or before 13-jan-2017 may exhibit an illuminated mil with dtcs p0456, p1450 and/or p144c. follow the service procedure steps to correct the condition. |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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02/22/17 | NHTSA ID: 10092573 TSB ID: SSM 46033 Some 2016 - 2017 mustang shelby gt350 vehicle may exhibit a p26fe dtc with diagnostics leading to replacement of the exhaust tailpipe actuator. this part was not initially released for service. this part is now available for service and wor |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/17/17 | Transmission and Drivetrain | NHTSA ID: 10099463 TSB ID: SSM 46451 2009-2017 vehicles equipped with a 6r80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. |
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02/21/17 | Transmission and Drivetrain | NHTSA ID: 10092363 TSB ID: TSB16-0103 Some 2015-2017 mustang vehicles equipped with a manual transmission and built on or before 6/15/2016 may exhibit a no crank condition due to the clutch pedal position (cpp) switch being damaged. follow the service procedure steps to correct |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137091 TSB ID: SSM 47149 Some 2015-2017 mustang vehicles built on or before 2-sep-2016 may exhibit poor a/c performance. if a low refrigerant charge is confirmed and there are no other obvious signs of a refrigerant leak, suspect the evaporator to be the source of |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
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12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109001 TSB ID: TSB 17-2068 Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
02/13/17 | Electrical and Air Conditioning | NHTSA ID: 10091436 TSB ID: SSM 45947 Some 2016 - 2017 mustang gt350-r vehicles may display driver selectable suspension malfunction service required in the instrument panel cluster message center along with dtc c103e:00 when driving with the spacer blocks removed and less than |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
05/21/18 | Other | NHTSA ID: 10137112 TSB ID: SSM 47200 Some 2015-2018 mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. this may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. the seat track motor as |
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05/21/18 | Other | NHTSA ID: 10137128 TSB ID: SSM 47225 Some 2015-2018 mustang vehicles equipped with sync 3 may exhibit inoperative usb ports with the diagnostic trouble code (dtc) b1252:13 stored in the accessory protocol interface module (apim.) this may be due to a loose connection or damage |
05/21/18 | Other | NHTSA ID: 10137079 TSB ID: TSB18-2107 Some 2015-2018 mustang gt350 vehicles built on or before 26-feb-2018 may exhibit an excessive panel gap where the rear bumper cover meets the rear quarter panels on either side of the vehicle. this may be due to the method used to fasten th |
05/14/18 | Other | NHTSA ID: 10136574 TSB ID: TSB18-2036 Some 2015-2018 mustang vehicles with a convertible top may exhibit a condition where the top sags on one or both sides near the rear glass due to broken tension rod clips. follow the service procedure steps to correct the condition. |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
05/24/17 | Other | NHTSA ID: 10100524 TSB ID: 17B04 Certain 2015 through 2017 model year mustang shelby? gt350 and gt350r vehicles - complimentary oil filter wrench. |
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05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
03/20/17 | Other | NHTSA ID: 10095976 TSB ID: SSM 46174 2015 - 2017 shelby gt350 and gt350r vehicles require installation of the 3 piece front splitter on gt350 and 1 piece front splitter on the gt350r models during pre-delivery inspection (pdi). installation instructions can be found on the pro |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
02/13/17 | Other | NHTSA ID: 10091423 TSB ID: SSM 45938 Some 2015-2017 mustang vehicles may experience a driveline vibration directly related to a vehicle speed of 70-100kmh (50-70mph) and is perceived as a tremor in the floor pan, seat track, or steering wheel and may be heard as a rumble, hum, |
02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |