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2017 Ford Fusion Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/21/18 NHTSA ID: 10137115
TSB ID: SSM 47204

Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th
05/21/18 NHTSA ID: 10137145
TSB ID: SSM 47265

Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing
05/14/18 NHTSA ID: 10136603
TSB ID: SSM 47090

Some 2017-2018 energi and hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related dtcs. this condition may be due to the high pressure fuel tank pres
01/29/18 NHTSA ID: 10127401
TSB ID: 17-2235

Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th
10/21/17 NHTSA ID: 10119667
TSB ID: SSM 46810

Some 2017 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replac
10/21/17 NHTSA ID: 10119671
TSB ID: SSM 46816

2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched
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10/21/17 NHTSA ID: 10119682
TSB ID: SSM 46840

Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br
08/01/17 NHTSA ID: 10109037
TSB ID: TSB 16-0119

Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 31-aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (mil)
08/01/17 NHTSA ID: 10109038
TSB ID: TSB 16-0120

Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 31aug2016 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in the
08/01/17 NHTSA ID: 10109048
TSB ID: TSB 16-0130

Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
08/01/17 NHTSA ID: 10109002
TSB ID: TSB 17-2072

Some 2017 c-max/fusion hybrid/energi and mkz hybrid vehicles may exhibit an illuminated mil with dtc p0071 stored in the powertrain control module (pcm). this dtc can be set after the vehicle is stored inside a warm location for several hou
08/01/17 NHTSA ID: 10109003
TSB ID: TSB 17-2076

Some 2017 escape/fusion vehicles equipped with a 2.5l engine and built on or before 2-feb-2017 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p0300 and/or p0316 stored in the powertrain contro
08/01/17 NHTSA ID: 10109070
TSB ID: SSM 46085

The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
08/01/17 NHTSA ID: 10109071
TSB ID: SSM 46090

Some 2017 fusion vehicles built on or before 20-sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, and/or distance to empty (dte) concern after a refueling event with no diagnostic trouble codes (dtcs) stored in p
08/01/17 NHTSA ID: 10109069
TSB ID: SSM 46076

Some 2016 model year fusion, mkz and c-max hybrid electric vehicles(hev) vehicles equipped with 2.0l dohc gas/electric engines may exhibit mil on with diagnostic trouble code p0137(o2 sensor circuit low voltage (bank 1 sensor 2) in powertra
05/12/17 NHTSA ID: 10098981
TSB ID: TSB 17-0025

Some 2017 fusion vehicles equipped with a 1.5l engine and built on or before 17-feb-2017 may exhibit a slow fuel fill and/or spit back during refueling. reprogram the powertrain control module (pcm) to the latest calibration using ids relea
03/20/17 NHTSA ID: 10095821
TSB ID: SSM 46388

Some 2017 mkz and fusion energi vehicles may exhibit a rear brake moan noise during first application typically in the morning after the vehicle has sat overnight. engineering is aware and is currently investigating. no repairs should be at
03/20/17 NHTSA ID: 10095983
TSB ID: SSM 46193

Some 2017 fusion vehicles equipped with 1.5l, 2.0l, and 2.5l engines and built on 27-may-2016 and through 30-sep-2016 may exhibit a neutral tow option in the instrument panel cluster (ipc) that does not respond to inputs. this feature is no
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03/20/17 NHTSA ID: 10095958
TSB ID: TSB 16-0150

Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
03/20/17 NHTSA ID: 10095972
TSB ID: SSM 46172

Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. refer to the owners guide, maintenance,
03/20/17 NHTSA ID: 10095855
TSB ID: SSM 46410

Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa
03/17/17 NHTSA ID: 10095643
TSB ID: SSM 46364

Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the
03/15/17 NHTSA ID: 10095154
TSB ID: SSM 46295

To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
03/15/17 NHTSA ID: 10095216
TSB ID: SSM 46341

When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta
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03/10/17 NHTSA ID: 10094643
TSB ID: SSM 46281

Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu
02/09/17 NHTSA ID: 10091151
TSB ID: SSM 46132

Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
02/06/17 NHTSA ID: 10090662
TSB ID: SSM 46118

When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
02/06/17 NHTSA ID: 10090681
TSB ID: SSM 46132

Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
05/21/18 Transmission and Drivetrain NHTSA ID: 10137101
TSB ID: SSM 47170

Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
12/14/17 Transmission and Drivetrain NHTSA ID: 10125070
TSB ID: tsb17-2215

Some 2017-2018 fusion vehicles equipped with a 2.5l engine and built on or before 18-aug-2017 may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0071 and/or p068a. reprogram the powertrain control module (pcm) using integr
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08/01/17 Transmission and Drivetrain NHTSA ID: 10109076
TSB ID: SSM 46098

2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
05/22/17 Transmission and Drivetrain NHTSA ID: 10100082
TSB ID: SSM 46466

The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern
03/10/17 Transmission and Drivetrain NHTSA ID: 10094625
TSB ID: SSM 46266

The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
02/22/17 Transmission and Drivetrain NHTSA ID: 10092578
TSB ID: 16B35

Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module.
02/10/17 Transmission and Drivetrain NHTSA ID: 10091272
TSB ID: SSM 45926

2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137100
TSB ID: SSM 47167

Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
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05/21/18 Electrical and Air Conditioning NHTSA ID: 10137102
TSB ID: SSM 47171

Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137108
TSB ID: SSM 47194

Some 2017-2018 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles without painted calipers and built on or before 5-mar-2018, may exhibit a brake moan noise from the rear when backing up on the
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137084
TSB ID: SSM 47129

Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137085
TSB ID: SSM 47130

Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137110
TSB ID: SSM 47198

Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136592
TSB ID: SSM 47070

When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
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05/14/18 Electrical and Air Conditioning NHTSA ID: 10136597
TSB ID: SSM 47080

2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136611
TSB ID: SSM 47100

Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127405
TSB ID: SSM 46900

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127406
TSB ID: SSM 46901

Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. connect the ids and check the rcm and apim for dtcs. if any of the foll
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127410
TSB ID: SSM 46906

Some 2015-2018 f150/edge, 2016-2018 mkx and 2017-2018 fusion, continental vehicles equipped with a 2.7l engine may experience a malfunction indicator lamp (mil) and/or wrench lamp with diagnostic trouble codes (dtcs): p0116, p0117, p0118, p
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127395
TSB ID: 17-2220

Some 2017-2018 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 29-sep-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in
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01/29/18 Electrical and Air Conditioning NHTSA ID: 10127424
TSB ID: SSM 46947

Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125063
TSB ID: tsb17-2192

Some 2017 and 2018 fusion vehicles equipped with the 2.5l engine and built on or before 18-aug-2017 without active grille shutters may exhibit a concern of a discharged battery. battery drain may be a result of key-off load conditions resul
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125074
TSB ID: SSM 46854

Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125078
TSB ID: SSM 46860

Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125079
TSB ID: SSM 46861

Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125081
TSB ID: SSM 46870

Some 2017-2018 fusion se fleet vehicles equipped with sync may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. this is a normal condition. for fleet vehicles, equi
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10/21/17 Electrical and Air Conditioning NHTSA ID: 10119678
TSB ID: SSM 46834

Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
08/25/17 Electrical and Air Conditioning NHTSA ID: 10115951
TSB ID: SSM 46688

Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 3-jun-2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to th
08/25/17 Electrical and Air Conditioning NHTSA ID: 10115952
TSB ID: SSM 46702

Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109016
TSB ID: SSM 46528

Some 2017 mkz and fusion vehicle built on or before 30-oct-2016, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109018
TSB ID: SSM 46534

Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109022
TSB ID: SSM 46544

Some 2017 fusion and mkz vehicles built on 01-nov-2016 and through 15-mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driver door mod
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08/01/17 Electrical and Air Conditioning NHTSA ID: 10109028
TSB ID: 17B07

Certain 2016 c-max energi, 2016 focus electric and 2016-2017 fusion energi - telematics control unit reprogramming
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109049
TSB ID: TSB 16-0131

Some 2017 fusion and mkz vehicles equipped with sirius satellite radio and built on or before 31-aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal or acquiring message while driving in
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109054
TSB ID: SSM 46048

Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109058
TSB ID: SSM 46058

Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available
08/01/17 Electrical and Air Conditioning NHTSA ID: 10108993
TSB ID: TSB 17-0038

Some 2017 fusion vehicles equipped with a 1.5l engine and built on or before 22-mar-2017 may exhibit a slow fuel fill and/or spit back during refueling. reprogram the powertrain control module (pcm) to the latest calibration using ids relea
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109008
TSB ID: SSM 46511

Some 2017 fusion and mkz vehicles may exhibit an illuminated mil with dtc p068a. address any additional dtcs first. this dtc can set when battery voltage is low or a battery drain condition exits. the root cause of the low battery condition
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08/01/17 Electrical and Air Conditioning NHTSA ID: 10109075
TSB ID: SSM 46097

Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. make sure battery is at full state of charge before attemp
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109084
TSB ID: 16B35-S1

Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109067
TSB ID: SSM 46073

Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
05/17/17 Electrical and Air Conditioning NHTSA ID: 10099450
TSB ID: SSM 46433

Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the
05/17/17 Electrical and Air Conditioning NHTSA ID: 10099455
TSB ID: SSM 46440

Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice comman
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095844
TSB ID: SSM 46394

Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat
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03/20/17 Electrical and Air Conditioning NHTSA ID: 10095845
TSB ID: SSM 46395

Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095763
TSB ID: SSM 46368

Some 2016 c-max energi/focus electric and 2016-2017 fusion energi vehicles built on or before 10-jul-2016, may exhibit a 12-volt and/or high voltage battery with a low state of charge and/or an intermittent battery draw. reprogram the telem
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095781
TSB ID: SSM 46371

Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095176
TSB ID: SSM 46328

Some 2017 fusion vehicles built on or before 9-aug-2016 may exhibit dtc p0915 with vehicle stuck in park and/or buzz noise from rotary dial gearshift module (gsm). address any additional dtcs first. dtc p0915 sets when battery voltage is lo
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095231
TSB ID: SSM 46349

Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat
03/13/17 Electrical and Air Conditioning NHTSA ID: 10094763
TSB ID: SSM 46285

Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa
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02/22/17 Electrical and Air Conditioning NHTSA ID: 10092558
TSB ID: SSM 46015

Some 2017 fusion vehicles equipped with a rotary dial gsm and built on or before 8/9/2016 may experience a no crank/no start condition along with dtcs p0915 and/or p0814. these codes set when the gsm experiences low battery voltage at start
02/22/17 Electrical and Air Conditioning NHTSA ID: 10092562
TSB ID: SSM 46022

When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092402
TSB ID: SSM 45968

Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092409
TSB ID: SSM 45984

Some 2017 fusion se fleet vehicles equipped with sync may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. this is a normal condition. for fleet vehicles, equipped
02/10/17 Electrical and Air Conditioning NHTSA ID: 10091222
TSB ID: TSB16-0100

Some 2017 fusion plug-in hybrid electric vehicle (phev) built on 5/9/2016 and through 6/14/2016 and 2016 c-max phev vehicles built on 4/27/2016 and through 6/14/2016 may exhibit a no-start condition, illuminated malfunction indicator lamp (
02/09/17 Electrical and Air Conditioning NHTSA ID: 10091156
TSB ID: 16B27

Certain 2017 model year fusion titanium, platinum, sport, se with luxury package, and energi vehicles - headlamp assembly replacement
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02/08/17 Electrical and Air Conditioning NHTSA ID: 10090986
TSB ID: SSM 46146

Some 2017 fusion vehicles built on or before 20-sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, inaccurate distance to empty, and/or a fuel gauge that drops fast after a refueling event, with no diagnostic trou
02/08/17 Electrical and Air Conditioning NHTSA ID: 10090990
TSB ID: SSM 46151

Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai
02/06/17 Electrical and Air Conditioning NHTSA ID: 10090670
TSB ID: SSM 46128

Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to the
02/03/17 Electrical and Air Conditioning NHTSA ID: 10090515
TSB ID: SSM 46109

Some 2017 fusion/mkz vehicles built on or before 18-aug-2016 may exhibit an air bag lamp. connect the ids and check the rcm for dtcs. if dtc u3000, u2100, u2101, u2300, u0455, u0452, b0080, b141b, b141c, b0054, b140c, b140d, b0057, b140e, a
09/23/16 Electrical and Air Conditioning NHTSA ID: 10081003
TSB ID: TSB-16-0092

Some 2017 fusion hybrid and energi vehicles built on or before 5/20/2016 may exhibit a concern where the neutral tow enable/disable selection in the instrument panel cluster (ipc) message center menu is not available. there is a powertrain
10/21/17 Other NHTSA ID: 10119668
TSB ID: SSM 46811

Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br
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08/25/17 Other NHTSA ID: 10115949
TSB ID: SSM 46686

Some 2017 fusion and mkz vehicles built on or before 18-feb-2017 and continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driv
08/25/17 Other NHTSA ID: 10115953
TSB ID: SSM 46703

Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
08/01/17 Other NHTSA ID: 10109079
TSB ID: SSM 46102

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
05/24/17 Other NHTSA ID: 10100510
TSB ID: SSM 46491

Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the
05/22/17 Other NHTSA ID: 10100064
TSB ID: SSM 46463

Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the
05/22/17 Other NHTSA ID: 10100024
TSB ID: SSM 46454

Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
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05/17/17 Other NHTSA ID: 10099451
TSB ID: SSM 46438

Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
05/17/17 Other NHTSA ID: 10099458
TSB ID: SSM 46450

Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
05/15/17 Other NHTSA ID: 10099073
TSB ID: TSB 17-0028

Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exh
03/15/17 Other NHTSA ID: 10095184
TSB ID: SSM 46332

Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
03/15/17 Other NHTSA ID: 10095228
TSB ID: SSM 46348

Some 2017 fusion vehicles equipped with 1.5l engines and a rotary dial shifter may exhibit premature shut off or spit-back during refueling. this concern may be due to the customer turning the ignition off without placing the rotary prnds d
03/15/17 Other NHTSA ID: 10095161
TSB ID: SSM 46297

The ev range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for 2017 cmax energi, 0-21 mile range for 2017 fusion energi. variation of ev range
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03/13/17 Other NHTSA ID: 10094771
TSB ID: 16B46

Certain 2017 model year fusion s and se vehicles - missing all-weather floor mats.
03/13/17 Other NHTSA ID: 10094778
TSB ID: 16B35-S2

Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module.
02/10/17 Other NHTSA ID: 10091277
TSB ID: SSM 45933

Some 2017 fusion vehicles built on and before 5/15/2016 may have a loose content list which indicates the vehicle is equipped with a smokers package. this contents list is incorrect. the smokers package is not a factory option on 2017 fusio
02/09/17 Other NHTSA ID: 10091126
TSB ID: SSM 46158

The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
02/08/17 Other NHTSA ID: 10091003
TSB ID: SSM 46153

Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
08/29/16 Other NHTSA ID: 10078983
TSB ID: SSM-45806

Sirius satellite radio - audio cuts out/no signal
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08/29/16 Other NHTSA ID: 10078984
TSB ID: SSM-45809

Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00

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Ford Fusion TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.

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