TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137115 TSB ID: SSM 47204 Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th |
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08/01/17 | NHTSA ID: 10109052 TSB ID: TSB 16-2037 Some 2015-2016 escape and 2016 fusion vehicles equipped with a 2.0l gtdi engine may exhibit a rolling reverse to drive engagement shudder on acceleration. reprogram the powertrain control module (pcm) to the latest calibration using ids rel |
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08/01/17 | NHTSA ID: 10109048 TSB ID: TSB 16-0130 Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03 |
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08/01/17 | NHTSA ID: 10109069 TSB ID: SSM 46076 Some 2016 model year fusion, mkz and c-max hybrid electric vehicles(hev) vehicles equipped with 2.0l dohc gas/electric engines may exhibit mil on with diagnostic trouble code p0137(o2 sensor circuit low voltage (bank 1 sensor 2) in powertra |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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03/20/17 | NHTSA ID: 10095958 TSB ID: TSB 16-0150 Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03 |
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03/20/17 | NHTSA ID: 10095995 TSB ID: SSM 46210 Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures. |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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02/21/17 | NHTSA ID: 10092386 TSB ID: SSM 45966 Some 2015-2016 escape and 2016 fusion vehicles with the 2.0l gasoline turbo direct injection (gtdi) engine may exhibit a rolling reverse to drive engagement shudder on acceleration which continues after tsb 15-0187 has been completed. engin |
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02/10/17 | NHTSA ID: 10091202 TSB ID: TSB16-0095 Some 2014-2016 fusion vehicles equipped with a 1.5l gasoline turbo direct injection (gtdi) engine may exhibit an engine vibration while in park and at idle. this condition may be more pronounced with the a/c on. a new generator pulley is av |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/03/17 | NHTSA ID: 10090505 TSB ID: TSB 16-0139 Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on |
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06/22/16 | NHTSA ID: 10075275 TSB ID: 16-0045 2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh |
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08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109043 TSB ID: TSB 16-0125 Some 2016 fusion and escape vehicles equipped with 2.5l engine may experience a delayed engagement/shudder during a drive to reverse shift. this condition occurs when the throttle is applied during reverse engagement. reprogram the powertra |
08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109029 TSB ID: TSB 16-0111 Some 2014-2016 fusion and 2015-2016 edge vehicles equipped with a 6f35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (mil) with a harsh transmission engagement after an active stop/start ev |
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08/01/17 | Transmission and Drivetrain | NHTSA ID: 10108994 TSB ID: TSB 17-0039 Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea |
08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109076 TSB ID: SSM 46098 2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe |
03/17/17 | Transmission and Drivetrain | NHTSA ID: 10095624 TSB ID: SSM 46355 Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me |
02/22/17 | Transmission and Drivetrain | NHTSA ID: 10092578 TSB ID: 16B35 Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module. |
02/21/17 | Transmission and Drivetrain | NHTSA ID: 10092366 TSB ID: TSB16-0105 Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear |
02/10/17 | Transmission and Drivetrain | NHTSA ID: 10091272 TSB ID: SSM 45926 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit |
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10/22/15 | Transmission and Drivetrain | NHTSA ID: 10058625 TSB ID: ASI-45239 Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. model 2013-16 various vehicles. |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137110 TSB ID: SSM 47198 Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137084 TSB ID: SSM 47129 Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201 |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137085 TSB ID: SSM 47130 Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137097 TSB ID: SSM 47161 Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109018 TSB ID: SSM 46534 Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109028 TSB ID: 17B07 Certain 2016 c-max energi, 2016 focus electric and 2016-2017 fusion energi - telematics control unit reprogramming |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109085 TSB ID: 16B32 Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109084 TSB ID: 16B35-S1 Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095763 TSB ID: SSM 46368 Some 2016 c-max energi/focus electric and 2016-2017 fusion energi vehicles built on or before 10-jul-2016, may exhibit a 12-volt and/or high voltage battery with a low state of charge and/or an intermittent battery draw. reprogram the telem |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095781 TSB ID: SSM 46371 Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095163 TSB ID: SSM 46298 The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. the window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. variation of ev range may not ind |
02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
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02/09/17 | Electrical and Air Conditioning | NHTSA ID: 10091135 TSB ID: SSM 45875 2013-2016 fusion - window switch bezel warped or does not sit flush - ebony/piano black |
02/06/17 | Electrical and Air Conditioning | NHTSA ID: 10090671 TSB ID: SSM 46129 Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code ( |
09/23/16 | Electrical and Air Conditioning | NHTSA ID: 10081010 TSB ID: SSM-45866 2013-2016 focus/c-max - remote keyless entry (rke) programing concerns |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078985 TSB ID: SSM-45810 A/c compressor lockup - vehicles in storage or used infrequently |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078988 TSB ID: SSM-45815 Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645 |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078991 TSB ID: SSM-45823 Neutral tow enable/disable not available in the vehicle setting menu of the instrument panel cluster message center |
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06/22/16 | Electrical and Air Conditioning | NHTSA ID: 10075280 TSB ID: 16-0050 Energi - malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p0c27 and/or p0c28 issue some 2016 fusion energi and c-max energi vehicles may exhibit a mil with dtc p0c27 and/or p0c28. action reprogram the powertrain |
09/22/15 | Electrical and Air Conditioning | NHTSA ID: 10058434 TSB ID: ASI-45090 Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. model 2013-16 fusion, mkz, 2013-15 c-max, 20 |
10/21/17 | Other | NHTSA ID: 10119686 TSB ID: 17B28 Certain 2015 model year flex and taurus, 2015-2016 model year c-max, and mks, and 2016 model year edge, fusion, mkz, and transit connect vehicles - electronic throttle body replacement |
08/25/17 | Other | NHTSA ID: 10115953 TSB ID: SSM 46703 Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109030 TSB ID: TSB 16-0112 Some 2014-2016 fusion vehicles built at the flat rock assembly plant and built on or before 2/26/2016 may exhibit an a-pillar trim panel out of position near the headliner at one or both front doors. follow the service procedure steps to co |
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05/22/17 | Other | NHTSA ID: 10100024 TSB ID: SSM 46454 Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
05/15/17 | Other | NHTSA ID: 10099073 TSB ID: TSB 17-0028 Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exh |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
03/13/17 | Other | NHTSA ID: 10094770 TSB ID: 15N04-S2 Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement. |
03/13/17 | Other | NHTSA ID: 10094778 TSB ID: 16B35-S2 Certain 2016-2017 model year c-max and fusion energi vehicles - reprogram powertrain control module. |
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02/09/17 | Other | NHTSA ID: 10091139 TSB ID: 16B32-S1 Certain 2015 model year edge, 2015-2016 model year f-150, mkt, and police interceptor sedan, and 2016 model year escape, explorer, flex, fusion, mkx, mustang, police interceptor utility, taurus, and transit vehicles - electronic throttle bo |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
08/29/16 | Other | NHTSA ID: 10078980 TSB ID: SSM-45800 Remove water or moisture before removing the sobdmc fuse cover |
10/22/15 | Other | NHTSA ID: 10058620 TSB ID: ASI-45230 Ford: certain darker colored vehicles will have visible markings of mold on front fascia and where fascia edge meets hood, 5 cm (2 inches) from headlamp fascia point on both sides. model 2013-16 fusion. |