TSB Date | Problem Area | TSB Text |
12/14/17 | NHTSA ID: 10125073 TSB ID: SSM 46851 Some 2017 explorer, taurus, police interceptor vehicles built on 19-may-2017 and through 30-may-2017 equipped with a fixed brake pedal assembly may exhibit a brake drag concern or residual pressure in the brake system with the brake pedal f |
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12/14/17 | NHTSA ID: 10125093 TSB ID: 17N03-AW Certain 2011-2017 model year explorer retail vehicles - carbon monoxide complaints |
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12/14/17 | NHTSA ID: 10125095 TSB ID: 17N03-S1 Certain 2011-2017 model year explorer vehicles - carbon monoxide concerns |
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10/21/17 | NHTSA ID: 10119671 TSB ID: SSM 46816 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched |
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08/25/17 | NHTSA ID: 10115945 TSB ID: TSB17-2124 Some 2015-2017 explorer and 2015-2016 f-150 vehicles, equipped with 3.5l gasoline turbocharged direct injection (gtdi) engines may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p2195, p2197, p2626, and/or p2629 stored in p |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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05/15/17 | NHTSA ID: 10099086 TSB ID: TSB 17-0033 Some 2016-2017 explorer vehicles equipped with a 2.3l engine and built on or before 28-feb-2017 may exhibit the idle speed dropping below specification after repeated light pedal tip-in/tip-out events at low vehicle speeds, such as in heavy |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137101 TSB ID: SSM 47170 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137089 TSB ID: SSM 47143 2016-2018 explorer signature lighting is standard equipment on xlt and higher level vehicles. base model vehicles are not equipped with signature lighting and it is not an option. base level vehicles without the led lighting surrounding the |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137098 TSB ID: SSM 47163 Some 2016-2018 explorer vehicles equipped with automatic temperature control and premium am/fm/cd may exhibit a broken or missing temperature control switch. the driver and passenger switches are now available separately from the control he |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136586 TSB ID: SSM 47058 Some 2016-2018 police interceptor utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. before attempting repairs, verify the frequency type using the integra |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
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12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125077 TSB ID: SSM 46858 Some 2016-2017 police interceptor utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. before attempting repairs, verify the frequency type using the integra |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125086 TSB ID: SSM 46888 Some 2017 explorer vehicles equipped with a 110v power inverter may exhibit a high pitched buzzing or ringing noise from the passenger side front interior area while the engine is running. to isolate the noise to the power inverter, remove |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115952 TSB ID: SSM 46702 Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th |
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08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115959 TSB ID: SSM 46719 Some 2017 explorer/taurus/police vehicles equipped with a 3.5l or 3.7l twin independent variable camshaft timing (tivct) engine, built on 14-jun-2017 and through 21-jun-2017, may exhibit an illuminated malfunction indicator lamp (mil) with |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109001 TSB ID: TSB 17-2068 Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109058 TSB ID: SSM 46058 Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109054 TSB ID: SSM 46048 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
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03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095985 TSB ID: SSM 46194 2016-2017 explorer signature lighting is standard equipment on xlt and higher level vehicles. base model vehicles are not equipped with signature lighting and it is not an option. base level vehicles without the led lighting surrounding the |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095208 TSB ID: SSM 46338 Some 2016-2017 explorer police utility vehicles may have an illuminated mil with ambient air temperature sensor dtc p0073. during the installation of certain police accessories by non-ford vehicle upfitters, wiring connector c134 may have b |
02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092402 TSB ID: SSM 45968 Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym |
02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090990 TSB ID: SSM 46151 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai |
05/21/18 | Other | NHTSA ID: 10137072 TSB ID: TSB18-2091 Some 2016-2017 explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. follow the service procedure steps to correct the condition. |
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05/21/18 | Other | NHTSA ID: 10137109 TSB ID: SSM 47195 Some 2015-2018 explorer vehicles equipped with hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. for customer satisfaction, hankook is offering pro-rated tire replacement for vehicles with less |
01/29/18 | Other | NHTSA ID: 10127409 TSB ID: SSM 46905 Some 2015-2018 explorer vehicles equipped with hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. if the tire side wall is marked as: 255/50r20 105h ventus s1 noble 2 contact hankook technical s |
01/29/18 | Other | NHTSA ID: 10127397 TSB ID: 17-2223 Some 2016-2017 explorer vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. this may be caused by the seat being moved firmly from the rearward position to the forward position ca |
10/21/17 | Other | NHTSA ID: 10119661 TSB ID: SSM 46788 Some 2017 explorer vehicles may exhibit a loose mastic patch on the inside of the front doors causing a rattle noise while driving or when closing the door. it is not necessary to replace the door to correct this issue. remove any loose por |
08/25/17 | Other | NHTSA ID: 10115954 TSB ID: SSM 46704 2016-2017 explorer roof rack cap clips are now available as a separate part. it is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. to correct loose roof rack caps or broken or missing clips, order pa |
08/01/17 | Other | NHTSA ID: 10109012 TSB ID: SSM 46522 2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte |
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08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109010 TSB ID: SSM 46513 Some 2017 explorer base level vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. this may be caused by the seat being moved firmly from the rearward position to the forward posit |
05/17/17 | Other | NHTSA ID: 10099458 TSB ID: SSM 46450 Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b |
03/20/17 | Other | NHTSA ID: 10095989 TSB ID: SSM 46195 2017 explorer and 2016 taurus vehicles built on or after 9-jun-2016 no longer have the fuel filler pipe information bezel attached to the fuel filler pipe. the bezel was removed to comply with fuel pump vapor recovery equipment requirements |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |