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2015 Hyundai Genesis 5.0 Review Official TrueDelta review by Michael Karesh Dealers of premium brands treat their customers differently. Hyundai intends for its dealers to provide additional services to Genesis buyers, but the facilities simply aren't in place to provide the same experience as a dedicated luxury car dealer. Comparison vehicle: 2014 Cadillac CTS |
2012 Hyundai Genesis Pros and Cons A member in Texas, United States The service area for our local Hyundai dealership needs a complete rethinking. It would be humorous if it was any cruder. |
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2012 Hyundai Genesis Pros and Cons Member713 My dealership does not treat luxury customers like true luxury brand dealerships. I had a hard time getting the salesman to stay with me once the sale was made. Lease turn-in did not go well. I had call back Ally over an incorrect charge back. |
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2010 Hyundai Genesis Pros and Cons Member4211 I am concerned about the dealer having properly trained technicians to work on the Genesis due to its technical complexity |
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2009 Hyundai Genesis Pros and Cons A member in Virginia, United States Good dealership with no games or bait & switch tactics |
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2009 Hyundai Genesis Pros and Cons Member1104 not a luxury experience |
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2009 Hyundai Genesis Pros and Cons Member2626 It is obvious that the dealers are more comfortable selling Accents and Sonatas. They appear to have no understanding of the wants/needs of the luxury automobile buyer. The entire process was uncomfortable at best. |