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2012 Hyundai Genesis Pros and Cons at TrueDelta: Owner Pros and Cons by techbeengood

A member in Texas, United States

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Reviewed: 2012 Hyundai Genesis

4dr Sedan 333-horsepower 3.8L V6 8-speed shiftable automatic RWD

Why the 2012 Hyundai Genesis?

Ride smoothness

This is a sophisticated ride that challenges the superiority often awarded to the Germans and Lexus. The 2012 Genesis V6 has been given a high quality ride that offers a nice balance between comfort and control. It's a large sedan, so no one will want to race it. But, you certainly have more confidence in it than comparable ES/Avalon variants, Lincoln, or front drivers going through curves fast. It feels more luxurious than the new Taurus/Lincolns and more spacious than the similarly priced Acuras or Caddys. It's a pleasant surprise, with a remarkably serene ride on most roads, and nice comfort from the seats and driver position. This car genuinely would fool a rider that they were in a limo. Wife and I smile every time we drive off. And we've taken it from Texas to Las Vegas and Florida and back to Texas in genuine comfort.

Feature availability

The feature set is fairly complete for this price vehicle. This is an area where it is really easy to get leapfrogged by the competition, so satisfaction is a fickle thing. I emphatically LOVE the intelligent cruise control. I won't buy another car without it. The lane nanny is not as useful -- too much nagging. I wish I had Blind Spot warning, but I've yet to own a car with it, so I can't legitimately complain. The Nav system is now something I've figured out to where I like it as much as any other I've owned. Voice activation? Not for me. I'm either impatient or the Hyundai software design needs work.

Brand reputation & image

Our Austin area Hyundai dealership is not going convince anyone that they deal in luxury vehicles. While the dealership displays are comfortable and convenient, they are about a decade behind true luxury settings. And the service areas? Egads. Imagine a cross between urban Sears auto service and Walmart. Their service reps are a mixed bag: some quite professional and helpful, other not so much. I strongly suggest they take their service reps and go visit a Lexus dealer or at least an Acura dealer for a field trip. While they're at it, they should just steal some blueprints for design ideas. Hyundai vehicles are better than too many of the showrooms from which they are are sold. I liked the very straightforward sales process, and would willing

Materials & workmanship

This vehicle has been more reliable than any of the 28 vehicles we've owned. Flawless exterior. Flawless interior. Only one recall apparently for a brake issue, despite no symptoms.

Why Not the 2012 Hyundai Genesis?

Audio & nav systems

The 2012 crudely handles iPOD functions. Ponderous, slow, frustrating.

Front seat support & comfort

Climate controls (heat and cooling) are great for the driver. Let's add cooling for the passenger.

Dealer practices

The service area for our local Hyundai dealership needs a complete rethinking. It would be humorous if it was any cruder.

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