Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 56 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
The top was peeling at the back corners. It was replaced for free under the original Mercedes Warranty. Other than that the car has been perfectly reliable - now has 25,000 miles
Roof was crazing so the dealer replaced the glass roof.
10000 mi
Broken cap at end of turn signal lever.
17000 mi
loose door hinge door hinge loose
8000 mi
The panoramic roof came unglued from the body.
9000 mi
The clear panoramic roof started to come off on the front passenger side. Factory did not let powder coated tridion cell to cure/glue was not made for Texas Temps/all of the above. MB re-glued with no problems.
14000 mi
Brabus emblem on gas door peeling off.
8000 mi
acrylic roof developed crazing and was replaced under warranty
3000 mi
Stereo housing squeaks
35000 mi
US $750
roof sun shade would not open or close
15000 mi
US $300
Had to replace the seal on the rear window. The way it's designed the whole assembly had to be replaced. Should have been a $20 gasket. Dealer paid half of $600 bill.
17100 mi
US $300
Rear window gasket failed. Replaced window.
25420 mi
Housing around fog light put back in place
3000 mi
Water leak at the rear hatch area. Rear hatch replaced.
Rear seals on top leaking Door window trim loose Brabus trim came off gas door
1240 mi
Rattle, squeaking kind, annoying but fixed on the first time looked at it
75000 mi
US $400
Convertible top flops excessively, air leaks where the top seals against the windshield frame creating very loud noise at highway speeds, so loud that I can't hear the radio at any volume. Water leaks in on the front and sides.
Replaced rear glass hatch as water leaking and not shutting properly again. Also replaced power outlet as it was not connecting correctly.
34500 mi
C $1455
Sunshade was off the track and not opening or closing. Needed to be replaced as the track was broken.
15000 mi
rear hatch delaminated allowing water inside.
not found in previous complaint.
17700 mi
lexan top checking.
offered to pay half of replacement but said it was not a defect.
21000 mi
roof had checks in plastic
81700 mi
Paint is peeling on roof of car
50000 mi
US $500
Sunroof screen replaced.
20000 mi
US $200
20,000 mile checkup. Really pleased, dealer did checkup, tightened door panels, etc. to eliminate whistle.
20700 mi
US $90
Had a couple rattles and loose ends I wanted tied up. Everything mechanically is sound.
14000 mi
Replaced sunscreen.
1000 mi
Misaligned sun shade.
1000 mi
Sunshade misaligned, repaired it myself.
8000 mi
US $35
sunshade needed replacing
54000 mi
US $100
panoramic glass crazing: NOT covered by smart, mercedes or extended warranties
Sunshade roller off track on passenger side. Service mgr decided it needs replacement
3000 mi
Rollerblind off track; roof blind binding; replaced roof blind.
1000 mi
Rail for sunshade came out of retaining clip.
15300 mi
Replacement of broken sunshade.
47000 mi
US $45
Rear window release handle broke off. Part replaced with new assembly
19000 mi
Replaced defective sun screen blind.
Replacement of passenger interior door panel due to a tear in the fabric.
5000 mi
Passion tailgate alignment was low on driver side so that glass was rubbing the body panel. Black plastic cover on upper tailgate has a loud, intermittent, high-pitched rattle. Mechanic said it was the cargo cover and normal. Problem persists.
49600 mi
US $300
replaced door hinge, driver side
5000 mi
Drivers leather seat had scar from screw driver or something like that. Seat leather was replaced.
2500 mi
Sunroof shade replace (factory defect)
23000 mi
Panoramic Roof crazing - replaced roof panel
8000 mi
10k or 1 year maintenance, manager noted noisy door hinge on drivers side. Repaired on subsequent trip after parts arrived.
14000 mi
Water from a day long rain storm entered the rear window hinge area (did not enter the vehicle), past a seal (that was replaced during the repair), and got "stored" in the area where the rear wiper motor is located...no damage to that.
14000 mi
Car was parked outdoors during multi-day rain storms which resulted in water penetration into the rear / hatch window hinge area, water accumulated into both where the rear window wiper motor is as well as in the side frame of the rear window
18000 mi
polycarbonate roof was becoming unglued, noticed the wind noise it produced.. gradually increased.
Re-Tension Cabrio Fabric Roof, after intermittent non fully closing at highway speeds, rattling from top rib sections, clean and apply special lubricant to all runners and guides.
Convertible roof would not close properly by itself. Traveler guide broken tip caused guide to wedge in track. Replacement part ordered.
45000 mi
US $114
Plastic rocker panels blew off the car in a 30+ mph crosswind. Dealer replaced panels.
52000 mi
US $350
The cabrio roof's fabric has separated from the frame at the front end. I've purchased a good used replacement roof assembly and have attempted to install, but the front latches are closed and we haven't figured out how to open them.
87000 mi
US $15
My cabrio roof's fabric has separated from the frame/mechanism at the front/leading edge. It has not been properly repaired. Shade tree repair is with Gorilla Tape. So, no use of the convertible top for now.
95000 mi
US $5
Cabrio roof un-usable due to fabric being held in place with Monster Tape, cannot be opened even though the mechanism is believed to be in working order. Apply Monster Tape, drive 5-6 months/remove failing tape/repeat. Missing putting the top back now that weather is turning cooler.
59000 mi
US $525
Cabrio part failed, replaced by auto upholstry shop with parts from Mercedes of Portland. Clips that keep roof in track bent or broke.
35000 mi
Rattle developed in passenger side door area.
94000 mi
Top did not close because guides slipped out of their rails. Helped guides on both sides to stay in their rails while closing. Leave top closed until proper repair.
103000 mi
US $400
Once opened, convertible roof did not close without big manual effort.
101000 mi
US $33
cracked shifter sleeve.. either second or third time this happened
54000 mi
US $165
Seat belt on passenger side was frayed. The entire seat belt assembly was replaced.
42000 mi
US $120
Passenger plastic valence needed new connectors as it had become disconnected when driving through a puddle.
61000 mi
US $1
The endcap on the headlight stalk cracked and fell off. Ordered new endcap and replaced. Part cost $1.40 plus tax for a total of $1.52.
Blob of something (initially believed to be sealant) on corner of panoramic roof. Could not be removed by retailer, dealer ordered new roof. Binding sunshade. Dealer ordered new sunshade. Top of rear window misaligned slightly. Adjusted by tech during visit.
Occasional rattle in rear of car at specific engine speed range. Could not reproduce for tech.
