| 1 | 0 | 3 | 4 | 3 | 4 |
2011 Jeep Grand Cherokee repairs by problem area
Engine (19%)
Transmission and Drivetrain (10%)
Brakes and Traction Control (4%)
Suspension and Steering (16%)
Electrical and Air Conditioning (35%)
Paint, Rust, Leaks, Rattles, and Trim (10%)
Other (6%)
Select a problem area
- Engine
- Transmission and Drivetrain
- Brakes and Traction Control
- Suspension and Steering
- Electrical and Air Conditioning
- Paint, Rust, Leaks, Rattles, and Trim
- Other
Chart based on 396 repairs.
2011 Jeep Grand Cherokee electrical repair cost distribution
$2500+ (0%)
$1000 - $2499 (8%)
$500 - $999 (7%)
$100 - $499 (26%)
< $100 (59%)
Chart based on 88 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2011 Jeep Grand Cherokee
Engine not specified
| 16000 mi | Radio in iPod mode hisses |
| 10000 mi | Passenger Headlight Non-op |
2011 Jeep Grand Cherokee 4dr SUV
360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range
| 8000 mi | Key fob not detected. Engine started on own. |
| 42000 mi | Fog lamp blew out and the high beam on HID bulb was not working, required a replacement of light module |
| 63000 mi | My touch n go keyless entry and push button start quite working Driver side headlight quite working, dealer stated the control module was bad and needed to be replaced at a cost of $800. The passenger side headlight flickers and also needs to be replaced at the same cost. |
| 76000 mi US $175 |
A/C Quite working, took it in and had it recharged. Mechanics added die to coolant and said they did not find any leaks. |
| 157300 mi US $850 |
AC motor quite working |
| 196000 mi | HID Module for front headlight quite working again. |
| 6500 mi | Rear hatch lift strut motor intermittantly failed to operate, dealer replaced strut motor. |
| 8000 mi | rear hatch lift failed to respond to key fob or in-car button. Tech confirmed problem, found software update and flashed computer seeming to solve problem. |
| 8700 mi | Rear hatch lift again failed to operate intermittantly, dealer tech consulted Chrysler engineering and was told to replace control module and wire harness to rear strut motor. Problem now appears to be solved. |
| 24200 mi US $5 |
Also had battery replaced in key fob and replaced failed front turn signal bulb socket under warranty. |
| 1000 mi | LEDS in door handles and map pockets not lit up. Requires reconfigure of TIPM. Have not fixed yet. Appt. Upcoming. Dealer was unaware of the lights and had never seen the before. Info found on jeepgarage.org |
| 13000 mi | U Connect Bluetooth connection with Verizon Thunderbolt cellphone intially worked again after U Connect module relacement and cell phone software reflash by Verizon. Now problem has returned. System recognizes phone but does not dial calls. |
| 15000 mi US $480 |
Front passenger side lock would stick resulting in the door not being able to locked or unlocked without a physical intervention. Replaced actuator. |
| 17000 mi US $380 |
AC refrigerant was gone. They couldn't find the l eak so filled it with freon and dye. If/When the refrigerant is gone, I will need to take it back into the dealer. |
| 4000 mi | AC Converter not working. The dealer said it was bad and the new part had to be ordered, for installation the following week. |
| 5000 mi | The Tech found a mashed wire, reassembled with the 115v AC converter and now everything works just fine. I really-really like this Hemi Jeep Grand Cherokee! |
| 24800 mi | The rear passenger door lock actuator needed replacing. Lock will not go up or down. |
| 32000 mi | overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. |
| 55000 mi US $100 |
needed to recharge AC |
| 77700 mi US $1300 |
refrigerant leak due to cracked piping |
| 86000 mi | A/C compressor needed replacement |
| 41700 mi US $300 |
Blower motor |
| 22600 mi C $120 |
Liftgate lock button not locking or unlocking it. Car blowing cold air even when air conditioning switch was turned off. |
| 33280 mi C $50 |
Heated Mirror on passenger side not working. |
| 73780 mi C $350 |
The passenger side hvac would not blow warm air. The gear that opens the hot air door was stripped. |
| 105400 mi C $275 |
Rear window defog not working. Wires in window damaged. Replacement recommended. |
| 107880 mi C $325 |
Replaced the right side mirror because the heated feature was no longer working. Replacing the side mirror solved the problem. |
| 41300 mi | Bad battery was replaced. |
| 35100 mi US $250 |
Battery replacement |
| 32000 mi | Replaced Head unit, non-fuctioning bluetooth microphone and ipod dock. |
| 3000 mi | The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced |
| 77803 mi US $2000 |
Broken A/C Line Replace TPMS |
| 38000 mi | Heated seat grid for seat back caused heated seat to turn off after 20 mins |
| 27280 mi | horn & wipers both front seat heaters replaced |
| 29760 mi | horn chirps & wipers move with no key fobs in proximity...went to dealer numerous times, they could not find the problem...Now out of warranty,so I'm waiting for some kind of recall. I'm living with the problem & do not want to pay for this. |
| 60000 mi US $106 |
HID bulb burnt out, had to replace both bulbs. |
| 51000 mi US $50 |
Xenon headlight out. Replaced with used part at low cost. |
| 58900 mi C $200 |
Replacement of the heating system's vent doors |
| 6200 mi | AC not blowing cold, recharged system. |
| 8000 mi | recharged did not fix the issue. Dealer did not experience any issues. |
| 11000 mi | Key receiver module replaced. Called "WIN" or something like that. My guess is that this should have been done some time ago...and now I hear thr another jeep just had the same service done on their second "key not found" issue. |
| 2100 mi | The stereo amplifier was defective and created feedback through the speakers. The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. |
| 5000 mi | Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor |
| 7000 mi | Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. |
| 4960 mi | AC blew out white mist and failed to provide cool flow of air when the vehicle was doing 120 km/hr. |
| 19000 mi | Tire pressure sensor stopped working in a tire. Replaced under warranty. |
| 46900 mi US $1000 |
Ongoing TIPM failure and recall debacle. Since the recall was forthcoming but yet to be issues, I had to pay for Chryco's recommended Polish wiring workaround just to get a functioning vehicle. Not interested in the same faulty part. |
| 25000 mi | Remote start would not work due to hood relay. error message was HOOD AJAR and dealer had to order new relay to install for remote start to work. |
| 65000 mi US $100 |
DRL's not functioning. Found to be dead bulbs and burned sockets. New sockets put in place. new bulbs. dealer claims that LED bulbs (they had supplied) were not appropriate and caused the sockets to burn out. replaced with standard bulbs |
2011 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 5-speed shiftable automatic RWD
| 64000 mi US $50 |
Headlight out |
| 31000 mi | A/C system shut down after 3 hours or 150 miles during a road trip. Service bullentin issued by Chrysler. |
| 36000 mi US $145 |
Compressor replaced, a/c drier under dash replaced and condenser replaced. System recharged. |
| 17000 mi | Radio losing presets when switching driver seat settings |
| 30000 mi | Even after a few updates, radio still losing presets when switching driver seat settings |
| 8300 mi | Front passenger window would not go up or down without pausing. For example, you would have to press the window button several times to get the window to move. Prolonged pressing of the button would not help either. |
| 1000 mi | Airbag light came on four days after purchasing the JGC. According to dealer, airbag sensor in one of the doors detached, and needed to be plugged back in. No problems since. |
2011 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range
| 111000 mi US $150 |
Replaced noisy blower fan. |
| 4000 mi | uconnect system locked up - dealer reset and updated the software per a technical service bulletin. |
| 6000 mi | radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. |
| 18000 mi | Cruise control occasionally will not turn on. Intermittant. Banging steering column down sometimes makes it work. Waiting for sustained failure to take to dealer |
| 31400 mi | Cruise control intermittently inop. Dealer found loose connection under airbag in steering wheel. Problem fixed. |
| 64700 mi US $350 |
Key fob RF dead |
| 53320 mi C $147 |
Remote start did not work, message display showing hood open. Bad hood pin switch, they replaced the hook latch including the hood pin switch. |
| 89900 mi | Sun visor wiring recall Keyless entry and push button to start did not operate. - Was caused by dealer on previous repairs, the antenna was disconnected. Dealer reconnected antenna, works okay. |
| 94526 mi C $241 |
No heating on passenger side. dealer replaced a plastic gear. Dealer also performed brake booster water shield recall, brake booster water shield inspection only. |
| 116696 mi C $1318 |
Alternator ceased and serpentine belt broken. Dealer replace alternator and serpentine belt. |
| 125761 mi C $1758 |
Replacement of AC compressor and rear brakes and rotors. |
| 15500 mi C $450 |
Car wouldn't start using the remote keys. Batteries were not dead, but the key fob's were not recognized. Sevice came to disconnect the battery and then reconnect. Took it to dealer and they reflashed programming. |
| 10000 mi | A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. |
| 15000 mi | High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. |
| 19000 mi | TSB for this problem followed. New refrigerant line installed. Noise gone now. |
| 13000 mi US $32 |
Right rear break light replaced without issue. |
| 39000 mi US $800 |
Sensor controlling "ECO" light was replaced. |
| 16800 mi | LED lighting on front doors not working. |
| 11000 mi | Second unsuccessful repair for LED lighting on front doors not working. Fixed problem myself by rewiring lights. |
| 9200 mi | Blower motor failed and was replaced |
| 15000 mi | no key found message when attempting to start vehicle. Update WIN module with new software. |
| 17900 mi | Key not found issue and temperature gauge took a long time to change. |
| 25000 mi | Driver door window makes a noise when coming up from a full open position. Lock button on tailgate no longer works. |
| 19000 mi | Replaced drivers window motor. Replaced tailgate lock/unlock button. |
| 3500 mi | Sirius tuner inside radio broken Sirius tuner inside radio broken |
| 3000 mi | pass side vents only blow cold air even when heater is on |
| 2000 mi | Nav system quit working. Entire unit replaced. |
| 65300 mi US $800 |
A/C & Heat blower fan began making a loud growling sound. Also, A/C would only put cold out on the driver's side, Passenger side got hot air. |
| 84000 mi US $926 |
New battery |
| 10000 mi US $4 |
TSB for A/C squeal. parts ordered. Horn not working correctly Replaced Front Side Marker light that was burnt out on driver's side. |
| 6000 mi | Liftgate failed again. Infotainment system failed again. 430n UConnect system does not work with Apple iPhone. 730n system firmware update released earlier in month. no one knows when the 430n firmware update will be ready. |
| 7440 mi | Phone not connecting Internal blower fan connection weak, causing the blower not to work. They replaced the whole blower. |
2011 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 5-speed shiftable automatic AWD
| 108000 mi US $1000 |
A/C Compressor Compressor replaced |
| 18500 mi | The cruise control is still very inaccurate since the transmission program update. There seems to be no resolution to this problem. |
| 1674 mi | Radio and dash display were on and off intermittently. Found and repaired broken wire to power supply. Radio cuts in and out evenafter a new radio was installed. |
| 35960 mi | Passive entry for rear hatch door no longer works |
| 42620 mi | Rear window washer is no longer working. |
| 53320 mi | Rear wiper moter not working |
| 57040 mi | Rear window defrost only half working |
| 37000 mi | Vehicle continued to intermittently crank with no start, also stalled out on a busy highway. After this, had it towed to diff. repair shop than previous work. They replaced the recalled fuel pump relay as had been done numerous times before Brake lights not functioning, due to faulty switch on brake pedal. |
| 42160 mi C $575 |
Passenger dash vent blow warm air while driver side cooled properly. Had to replace blend door actuator and gear. |
| 73160 mi C $250 |
Driver dash vent blow warm air while passenger side cooled properly. Had to replace blend door actuator and gear. |
| 80600 mi C $700 |
rear wiper motor cruise control module replaces |
| 32200 mi | The passive entry on the passenger side of the vehicle was no longer working. The door handle was replaced. |
| 6000 mi | Applied TSB 08-036-11 to fix iPod connection problem |
| 15500 mi | Went to dealer to diagnose A/C system noises, dealer reported no problem. Decided to go to another dealer. |
| 33300 mi | Repaired leak in AC line |
| 20000 mi | Leak in condenser, replaced condenser and recharged system under warranty. |
| 114000 mi US $261 |
Replaced Battery |
| 128000 mi US $100 |
Replaced starter |
| 33300 mi | Recharge and add leak detection dye to AC system. |
| 29000 mi | The Hazard and Traction Control buttons on lower control unit does not work when pushed. |
| 53000 mi US $150 |
Door locks not working on rear passenger side |
| 53000 mi | Computer malfunction. Reported incorrect information and had issues with radio memory. |
| 57000 mi US $100 |
Remote key system locked keys in car with our dogs inside on a hot day. Had to break window to rescue dogs. Dealer replaced "module" and charged $100 but Jeep paid our ins. deductible. |
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See TrueDelta's information for all Jeep models.
