2014 Jeep Grand Cherokee Jeep Grand Cherokee 2014

We are 109,000+ car owners sharing real-world car information.

Join Us

2014 Jeep Grand Cherokee repairs by problem area

Engine (29%)

Transmission and Drivetrain (13%)

Brakes and Traction Control (2%)

Suspension and Steering (11%)

Electrical and Air Conditioning (32%)

Paint, Rust, Leaks, Rattles, and Trim (9%)

Other (3%)

Chart based on 361 repairs.
See TSBs and recalls for the 2014 Jeep Grand Cherokee.

2014 Jeep Grand Cherokee repair cost distribution

$2500+ (1%)

$1000 - $2499 (2%)

$500 - $999 (1%)

$100 - $499 (22%)

< $100 (74%)

Chart based on 109 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2014 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2014 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in California, United States
Jul 2014 - Oct 2014
Oct 2014

27000 mi
Lemon law buy back for various problems. Always fixed, but often without car. I never got anything else fixed within the last few months (Murphy law, as soon as it knew it was going back it behaved). 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

turbocharged 247hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in British Columbia, Canada
May 2014 - Sep 2017
Aug 2016

32860 mi
right front wheel bearing repaired under warranty 
Jeep Grand Cherokee in Lithuania
Jun 2014 - Oct 2014
Oct 2014

24800 mi

$3000
Rough shifting Inaccurate temp readings (sometimes more than 10 degrees off) Light sensor failing - headlights always on when in auto possition (car thinks it is night even when the sun is brightly shining). Dealer flashed software, no success, will try again, maybe replacement of the sensor will help Auto suspension failed to raise from park to normal height 
Jeep Grand Cherokee in Victoria, Australia
Aug 2013 - Jan 2016
Nov 2014

15500 mi
Power steering was weeping, Dealer agreed car should not do that at such low km so they replaced the entire steering rack 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic RWD

Jeep Grand Cherokee in California, United States
Apr 2014 - Sep 2017
Sep 2016

42000 mi
Replaced passenger side spray nozzle (windshield washer) persistent vibration noise, unrelated to diesel knocking 
Jeep Grand Cherokee in Ohio, United States
Jun 2014 - Sep 2017
Mar 2016

24000 mi
Service 4 wheel drive system light appeared on dash. Replaced a sensor. 
Jeep Grand Cherokee in Alberta, Canada
Apr 2014 - Sep 2015
Sep 2015

11160 mi
AC would stop working after several hours of highway driving. Problem was a control module for the evaporator. 
Jeep Grand Cherokee in Arizona, United States
Jun 2015 - Sep 2017
Oct 2016

26000 mi
Driver sun visor light stopped working. They will replace under warranty. Key fob needed new battery. Replaced it myself, but key fob now does not have close fit,and will address it with dealer. Dealer finally received the replacement sun visor--it was replaced under warranty. Dealer had to replace key fob--still under warranty 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Utah, United States
Feb 2014 - Oct 2017
May 2014

3000 mi
Warning message on dash read: "Exhaust filter 100 percent full. See dealer." Engine would not go into upper gears after message came on, with maximum RPM limited to 2,850 (limp home mode). Dealer fixed problem under warranty. 
Oct 2014

10200 mi
"Check Engine" light came on while vehicle being driven by my stepson. (He is very hard on cars. I was not in the vehicle with him.) I am taking the Grand Cherokee to the dealer today to have this problem checked out. Update: probably only reset light. 
Jun 2016

27000 mi
Oil leak on right side. Don't know yet what is leaking, but seems to be engine oil rather than ATF. 
Apr 2017

30600 mi

US $133
Sensors (2) for the braking system and cruise control acting up. Due to family emergencies we could not get this repair done while still under warranty. They initially quoted $2,100, saying the extended warranty didn't cover these parts (though the salesman had told me it "covers everything"), then $700, and ultimately charged $132.50. This Grand Cherokee, my wife's, had one or two similar problems in the first 36 months we had it. (We bought the Jeep around 20 March 2014, so it is just over 3 years old, and has less than 31,000 miles on it at this time.) 
Oct 2017

34157 mi

US $346
Warning message that vehicle had a "suspension problem" and needed to "immediately" be returned to the Jeep dealer. We were told "a suspension (ride height control) module has failed." A new module is on order but will not arrive at the dealership until Tuesday, 10 October. We picked up our car today, 6 October, because my wife and I are flying to Hawaii on 9 October. We'll have the module replaced after returning to Utah in late December. (We were told the module will be replaced under the dealer's "LandCar Warranty" that was added to the price of the Grand Cherokee when we bought it new on 21 March 2014. We have a $100.00 deductible on the "module" and labor for replacing it. 
Jeep Grand Cherokee in Washington, United States
Mar 2014 - Feb 2017
Jun 2014

2000 mi
Plastic elbow joint in coolant line had a crack and allowed coolant to leak out of engine under pressure. Engine overheat light lead to tow. Repaired under warranty, waited 2 days for part. 
Aug 2015

17400 mi
Threw a CEL. Vehicle was driving and acting normally. Code dealt with the DEF system, dealer replaced the SCR cat converter under warranty. SA noted that Jeep introduced a new cat converter part number to deal with high failure rate. 
Jeep Grand Cherokee in Illinois, United States
Oct 2013 - Nov 2017
Aug 2015

47800 mi

US $130
Converter faulty. Sensor defective.def nozzle replaced. All were upgraded. Was covered under extended warranty with 100 dollar deductible. Otherwise would of been 5400 dollars. Very disappointed with these failures Brace loose 
Nov 2015

55000 mi
Removed nox sensor rear. Had to clean it and apply anti seize to the thread. 
Feb 2016

60100 mi

US $800
Exhaust temperature sensor 
Jun 2016

68000 mi

US $275
Oxygen sensor bad. Concerned about long term reliability 
Jul 2016

69000 mi

US $2300
Engine light. Replacement of SCR. Replacement of front and rear NOX sensors Replacement of rear exhaust temperature sensor 
Aug 2016

72000 mi

US $282
Another bad sensor 
Nov 2017

100000 mi

US $4020
Check engine light on. Intake manifold plugged with soot.EGR replacement due to soot.Mass air sensor cleanup. New intake manifold and sensors Replace intake manifold and EGR valve 
Jeep Grand Cherokee in Ontario, Canada
Mar 2014 - Jul 2014
Jul 2014

4960 mi
DEF system failure. Replaced DEF line + Injector. 
Jeep Grand Cherokee in Colorado, United States
Oct 2015 - Oct 2017
Aug 2016

37000 mi

US $350
Exhaust filter plugged and made car undriveable. 
Jeep Grand Cherokee in Ontario, Canada
Apr 2014 - Jun 2016
Oct 2014

8760 mi
The DEF sensor / indicator did not register any movement from full for over 4000 km some of which were pulling a travel trailer. the dealer performed magic and when the vehicle was returned to us the indicator was showing about 80 percent. 
Mar 2015

19840 mi
DEF INDICATOR STUCK AT NEARLY FULL FOR MOST OF JAN AND FEB WAS TOLD NOTHING COULD BE DONE AS DEF WAS LIKELY FROZEN. IN MID MARCH DEF WARNING ( 650 KM UNTIL ENGINE SHUT DOWN ) CAME ON, DEALER ADDED DEF AND REFLASHED SYSTEM. SYSTEM WAS FLASHED ON FRIDAY AND WARNING REOCCURRED ON MONDAY. AS A NEW FIX WAS RELEASED ON SATURDAY SYSTEM WAS REFLASHED WITH NEWEST FIX AND TO DATE SEEMS TO BE WORKING 
Jul 2015

26040 mi
DEF system messed again, service engine indicator came on, dealer replaced a hose in def system, everything ok now 
Aug 2015

27240 mi
code P20EE, SCR CATALYST EFFICIENCY BELOW THRESHOLD. cat replaced, some sensors on cat replaced because could not remove from old cat. 
Jeep Grand Cherokee in Illinois, United States
Jun 2014 - Sep 2017
Oct 2014

21000 mi
Brought the JGC in for a rattle in the rear suspension, Dealer stated they will be replacing the rear shocks and shock mounts under warranty. Drivers seat easy exit stopped working 
Dec 2016

80000 mi

US $97
washer nozzle broke where the hose attaches, Both were replaced 
Jeep Grand Cherokee in Texas, United States
Jun 2017 - Sep 2017
Jul 2017

24000 mi
SCR replaced A/C Recharge 
Sep 2017

28000 mi
SCR Sensor 
Jeep Grand Cherokee in Oregon, United States
Mar 2014 - Dec 2015
Apr 2014 Air intake hose to turbo came off - not properly connected at factory. Hose has built in fastener needs to be lined up perfectly to fit and connect properly. 
Jun 2014

3000 mi
Right front CV boot replaced. Originally thought damaged when towed for other warranty issue. All covered by warranty. Dealer also replaced right axle as precaution. Recall for flash of system with new cruise control program. Caused A/C problem, which required another new flash. All warranty covered. 
Aug 2014

4000 mi
Reflash of system for A/C, and recall on cruise control. 
Sep 2014

7000 mi
Replacement of left front CV boot and drive axle, as per Jeep bulletin. Right had previously failed. Check engine light indicated problem with exhaust system. Dealer unable to determine what part, if any was defective. As a result, repair was not successful. Replacement of transmission shifter in cabin - was sticking and difficult to operate. 
Oct 2014

7300 mi
Reflash of system check engine light showing low catalyst efficiency had new software loaded. 
Dec 2014

9000 mi
Chk engine light (4th time) needs new catalyst, on back order. WORST CAR I HAVE EVER OWNED IN TERMS OF RELIABILITY. Only saving grace is dealer is very responsive, Chrysler / Jeep is terrible at corporate level! 
Jeep Grand Cherokee in Ontario, Canada
Sep 2016 - Sep 2017
Feb 2017

51867 mi
Car heater would starts at high when car was turned on (for no apparent reason). Intermittant problem 
Mar 2017

52700 mi
Folding mirrors did not fold in (actually folded outwards) 
Sep 2017

61380 mi
Unexpected downshifts on highway (drops 2 gears) 
Jeep Grand Cherokee in British Columbia, Canada
Mar 2014 - Jun 2017
Jun 2015

17980 mi
left catalyst 
Jan 2016

15300 mi
replaced transmission skid plate 
Aug 2016

34140 mi
replaced catalytic converter under warranty 
Jeep Grand Cherokee in Illinois, United States
Feb 2015 - Sep 2017
Nov 2015

33000 mi
Engine light was on ... warranty work was done on the emissions system and a software upgrade was performed. 
Dec 2016

44000 mi

US $100
Check engine light was on. They replaced exhaust temperature sensor and catalytic converter. The vehicle had this done once before while under warranty. I had the extended warranty with $100 deductible for this service trip. 
Sep 2017

53000 mi
Engine light on again - code was for DPF system - forced a DPF regen and system passed (diesel emissions - covered under factory warranty). Note** picked up vehicle and engine light was off. Engine light came back on within a week. Will schedule another visit when free rental becomes available. 
Jeep Grand Cherokee in Texas, United States
Aug 2015 - Sep 2017
Aug 2015

22000 mi
TSB for occasional gear change harshness 
Oct 2015

23000 mi
P20EE code.Cat Converter TSB. Cat replaced under warranty. 
Mar 2016

27000 mi
Quadralift II pump was replaced under warranty. Reflash done on PCM. 
May 2017

39000 mi
Sludge in coolant overflow tank. Replaced EGR cooler, overflow tank, associated seals etc and a cooling system flush. All done under warranty. 
Jeep Grand Cherokee in Massachusetts, United States
Nov 2013 - Nov 2017
Jul 2014

10500 mi
Wheel bearings on front had to be replaced Catalytic converter replaced 
Dec 2014

18000 mi
Smart module was installed with a pinched wire and finally gave out so the vehicle was running poorly. Radio and UCONNECT system not working properly, after two visits still not cleared up as UConnect hasn't upgraded to new IOS for IPhone​. 
Feb 2015

20000 mi
The part that was replaced has failed again. A replacement part has been ordered. It is related to the fuel system and causes the engine light to come on and reduce gas mileage. 
Mar 2015

21000 mi
Wouldn't pass inspection due to computer faults within catalytic system. Put on new part and had to "break it in" and drive it several hundred miles before it would register on inspection system. Chrysler sent wrong part twice. 
Nov 2015

30000 mi
Diesel air mixture device. Still on warranty. 
Jan 2016

7000 mi
emissions control when replacing part on warranty the techs broke windshield fluid nozzle on hood. Replaced two days later 
Nov 2017

64000 mi

US $125
Particulate sensor failed. The repair was under dispute with the "wrap-around"extended warranty. The dealer had to broker the situation and it has been repaired underneath the warranty. It was 5 hours of labor because of the position of the sensor. 
Jeep Grand Cherokee in Alberta, Canada
Sep 2015 - Jan 2016
Oct 2015

8360 mi
Transmission issue, replace the transmission CEL light on, DEF problem 
Nov 2015

8560 mi
CEL light on again, DEF issue CEL light on again, DEF issue right after last repair 
Jeep Grand Cherokee in New York, United States
Oct 2014 - Aug 2017
Jan 2015

27500 mi
DEF sysyem error due to failed DEF injector. Vehicle unable to restart after 250 miles. 
Jun 2015

17000 mi
Check engine light for P20EE Code definition is "SCR NOx Catalyst Efficiency below Threshold Bank 1". There was a TSB issued. The dealer reflashed the PCM to turn out the light. Poor XM radio reception. Loss of signal in fairly open areas. Dealre said antenna checked out fine. Ordered new radio. 
Aug 2015

21000 mi
MIL light came back on a week after previous repair. Same code P20EE. Dealer said the head gasket is leaking. Ordered part. Gasket came in but dealer broke catalytic converter while replacing gasket. Converter on back order. MIL returned with the same code. Took vehicle to a different Jeep dealer. Code P20EE indicated to replace SCR. New SCR installed. Vehicle finally fixed. 
Aug 2016

49100 mi

US $100
Cupholder in center console was flaking pieces of chrome trim. Part replaced. Rattle coming from rear suspension. Struts replaced. 
Mar 2017

68368 mi

US $108
Check engine light came on. Code P242B-00. Needed new exhaust sensor. Part was ordered on Friday, arrived and installed the following Tuesday. 
Jeep Grand Cherokee in Colorado, United States
Nov 2013 - May 2014
Feb 2014 First of three issues with the check engine light. Car will not regulate temperature - either too hot or too cold - when set on Auto. 
Apr 2014

3000 mi
Check engine light came on again (third time). This time they replaced the Diesel Emission Fluid pump. Same problem with climate control not regulating properly 
May 2014

3000 mi
AC continues to blow out 53 degree air when set at 72 thermostat. 
Jeep Grand Cherokee in Ontario, Canada
Feb 2014 - Sep 2017
Mar 2014

1240 mi
HVAC system will not retain settings. Whatever temperature I set it to after a restart it changes the setting to something else. Uconnect not retaining user preferences. There appears to be a problem with software. New software did not fix. Waiting for new software. 
May 2014

2560 mi
Went in to have another software upgrade. It's better now. It retains the HVAC settings however it randomly shuts off HVAC while driving. Happens a few times per week. Perhaps another software upgrade? It's getting better. 
Jun 2014

3100 mi
Another software upgrade. This one appears to be working! 
Feb 2015

9300 mi
HVAC will not come on when the vehicle is cold. It has to be turned on and set manually HVAC will not turn on when vehicle is cold and it is cold outside. Heated seats and steering will not come on with remote start when vehicle is cold and it is cold outside. If it is warm HVAC and seats/steering come on. Not repaired. 
Mar 2015

9920 mi
HVAC system was replaced. Appears to have resolved the issues. Why did it take 1 year for them to agree to replace it. 
Sep 2015

16120 mi
Check engine light came on P20EE error. NOx out of range. Software updated. Emissions system cleaned. Light reset. It came back on in a couple of days. Needs new catalytic converter. This is a known problem. TSB has been issued. 
Oct 2015

16920 mi
Changed catalytic converter and DEF sensor 
Feb 2016

21080 mi
Front wheel bearings failed and had to be replaced. 
May 2016

24180 mi
Door sill guard was corroded 
Mar 2017

35340 mi

C $2500
Rotors and pads had minimal wear but RUSTED out. I have never seen this before. DEF injector replaced Cruise control switch replaced 
Jeep Grand Cherokee in Illinois, United States
Jan 2015 - Jan 2015
Jan 2015

15000 mi
Malfunction Indicator Light (MIL) came on. Took vehicle in for repair. Parts are on order (for over a month) have been driving with the light on for 1000+ miles. Dealer says that no damage will occur, Remote Start will not work now either Air Suspension error would go on and off repeatedly - turned out to be a wire that was rubbing under the vehicle that kept shorting out. Dealer repaired wire. Blind Spot Monitor error. Light will come on and the system will stop working until vehicle is restarted. Sometimes the error does not come up, but most of the time it does. Defective module that has been on backorder for 1+ month. 
Jeep Grand Cherokee in Washington, United States
May 2014 - Sep 2017
Jul 2015

22800 mi
catalytic convertor/particulate filter needed changing 
Sep 2015

27000 mi
the catalytic converter/particulate filter which had been ordered was replaced under warranty 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

turbocharged 187hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
May 2014 - Sep 2017
Jan 2015

10840 mi
I noticed a knocking noise from the suspension (thought it came from the rear). Dealer changed the shock mounts, didn't cure it. Dealer traced it to front drive shaft which apparently needed changing on a TSB. 
Jul 2015

23560 mi
After that all was well for a time, but then the knocking noise came back. This time the dealer traced it to a dry CV apparently caused by an incorrectly fitted boot retainer. He also mentioned a sway bar mount was replaced. 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Texas, United States
May 2014 - May 2014
May 2014

11000 mi
The new 8 speed transmission is awesome but had an issue with hard/jerky downshifts. Dealer did a software update per TSB# 21-017-14 and it shifts perfectly now. No problems since the TSB was performed 
Jeep Grand Cherokee in New South Wales, Australia
Sep 2013 - Jan 2016
Apr 2015

7020 mi
Pushrod failure. replaced pushrod and rocker arm. 
Jeep Grand Cherokee in Virginia, United States
Jan 2014 - Dec 2016
Aug 2014

11000 mi
Oil pressure sensor failed. Part is on nationwide backorder, much like most parts on the 2014 Jeep GC SRT. 
Feb 2015

20000 mi
Wire connecting to the drivers rear shock became lose, dropped onto the axle and wore through creating a short. 
May 2016

53000 mi
Replace rear axle due to electrical wire holder breaking and allowing the cable to drag on the axle boot. Caused a grease leak and ruined the joint. 
Jeep Grand Cherokee in California, United States
Nov 2013 - Jun 2017
Jun 2014

4000 mi
Check engine light came on with P0171 and P0174: lean fuel from 2 sensors. Everything checked out fine at delear and the indicator had to be reset. Computer thinks it was triggered because of hard braking while engine was still cold. 
Oct 2014

6300 mi
Continued P0171 and P0174 lean fuel codes. STAR system says 'improper auto-stick operation when engine cold'. But, I'm always breaking when cold, as I live on a hill. Dealer replaced MAP sensor. Problem not reproduced since then. 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in California, United States
Feb 2013 - Mar 2014
Jun 2013

2000 mi
Vehicle keeps giving a message the the "air suspension is cooling down, please wait". Happens within 5 miles of first cold start of the day. The remote keyfob to open the liftgate requires 4 clicks instead of the normal 2 clicks. Liftgate was out of alignment. Required a body shop to correct problem. 
Aug 2013

2300 mi
Since the vehicle was about 2 weeks old, the remote keyfob requires 4 clicks instead of 2 to operate the liftgate. Vehicle has been back 3 times for this problem. Jeep still doesn't know how to repair this problem. 
Mar 2014

5000 mi
A TSB was done for the transmission. 
Jeep Grand Cherokee in North Carolina, United States
Sep 2016 - Oct 2017
Jan 2017 Car runs perfect. Lots of rattles.....that's what car was in for. One rattle still remains in the moon roof. Dealer says they can't repair. Chrysler engineering working on solution. 
Feb 2017

21000 mi
Rattles coming from the engine compartment. Technician worked for three days and finally found two pipes making the rattling noise. He put padding between them then tied them together and wala.....noise gone. I was impressed the tech stuck with it so long and even more impressed the dealer let him. Of course the dealer gets paid from Chrysler. 
Jeep Grand Cherokee in British Columbia, Canada
Jan 2015 - Feb 2015
Feb 2015

18600 mi
blue smoke problem at cold start, parked on incline vibration noise from front of dash, at highway speed oil leak 
Jeep Grand Cherokee in Kansas, United States
Jun 2014 - Jun 2015
Feb 2015

9100 mi
Tire balancing continues to be an issue. Taking the vehicle back again for a balance. 
Jeep Grand Cherokee in New Jersey, United States
Jul 2015 - Nov 2017
Feb 2016

35000 mi
Defective wheel bearing 
May 2016

38000 mi

US $100
Engine light on due to faulty O2 sensor 
Dec 2016

44000 mi

US $150
leaking radiator 
Nov 2017

55000 mi

US $285
noisy tie-rod had to be replaced 
Jeep Grand Cherokee in Colorado, United States
May 2015 - Sep 2017
Jan 2017 Replaced water pump under warranty 
Jeep Grand Cherokee in North Carolina, United States
Dec 2015 - Jan 2017
Oct 2016

22500 mi

US $125
Water pump failure Right rear shock leaking 
Jeep Grand Cherokee in California, United States
Sep 2014 - Oct 2015
Dec 2014

23000 mi
From the first week I owned the Car it smokes oil smoke upon startup. Dealer as completed an oil consumption test. Dealer has opened a STAR request to Chrysler direct for solutions. No reply yet. 
Feb 2015

25300 mi
Smokes when start up in my incline driveway. Dealer determined the oil pan needed replaced, then kept it for oil consumption test. All seemed OK....two weeks later more smoke. Dealer pulled head off engine and found crack in head gasket. Engine continued to emit smoke at start when Jeep parked in my driveway...slight incline. Took four times to the dealer and Chrysler Mechanic to find problem with oil leaking into manifold. 
Jeep Grand Cherokee in Colorado, United States
Nov 2013 - Sep 2017
Aug 2017

21000 mi

US $120
Turn signal multifunction switch failed. 
Jeep Grand Cherokee in California, United States
Dec 2013 - Sep 2017
Mar 2014

2000 mi
Power steering Pump have to be replaced. 
Oct 2015

20800 mi
Vented seat blower motor have to be replace since the original motor is not working properly. 
Feb 2017

42000 mi
Leaking Coolant 
Jul 2017

50000 mi
Water pump failed and was replaced. 
Jeep Grand Cherokee in Colorado, United States
Jul 2014 - Jul 2016
Sep 2014

5000 mi
Wouldn't recognize an SD car into media center 
Feb 2015

13000 mi
Automatic temperature control software reload Intermittent problem with Sirus radio switching over to iPod, then back. Dealer replaced the media control module, which then converted the problem from intermittent to a full failure. They contacted Chrysler to find out how to proceed. Media control module not working properly after previous repair. Dealer got instructions from Chrysler and new part and made second unsuccessful repair attempt. Chrysler now says to replace radio as well--parts on order. 
Mar 2015

16000 mi
Replaced media center to fix radio and iPod connection issues 
Apr 2016

46000 mi
Fuel vapor recirculation solenoid 
Jeep Grand Cherokee in Michigan, United States
May 2014 - Jan 2016
Jun 2014

10000 mi
Dealership detected leak in right rear shock during an oil change. 
Jan 2016

29000 mi
Oil pressure sensor failed. Reported max pressure causing engine light to come on and disabling the remote start. 
Jeep Grand Cherokee in Texas, United States
Mar 2014 - Dec 2016
Jul 2014

6200 mi
Brake fluid leaks, break red light on dash. ABS HCU module replaced. Jeep would not go into gear, have to move back and forth to get it in gear. Performed BCM flash per RRT 14-050 18-19-02-P9 Module , body control reprogrammed. Adaptive Cruise control and cruise control would turn itself off. Problem was related to defective ABS HCU module which was replaced 
Jeep Grand Cherokee in Washington, United States
Jun 2013 - Dec 2013
Sep 2013

2000 mi
creaking from panoramic sunroof, rear passenger side. Dealer replaced sunroof frame, and applied silicone adhesive between 2 body panels that were rubbing. 
Jeep Grand Cherokee in California, United States
Jun 2013 - Nov 2017
Mar 2015

18000 mi
External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. 
Apr 2015

18500 mi
Service 4WD light and warning indicator. Dealer found problem is actuator and motor (?) faults/failures, and needed to order replacement parts. External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. Parts (hopefully) received to complete repair of 4WD actuator/motor issue. 
May 2015

20000 mi
MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part on backorder. Scheduled follow-up appointment. External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. 
Jun 2015

21000 mi
9-1-1 / phone error code on navigation touchscreen (intermittent). Told they would need to replace the head unit, but replacement part was not available. MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part was ordered from previous visit. Installed and issue corrected. 
Aug 2015

21700 mi
SiriusXM radio stopped functioning. The radio ID was changed as a result in a firmware update to the navigation/radio head unit. Called SiriusXM to transfer service from the old ID to the new ID. 
May 2016

29000 mi
Burning oil. Blue smoke from exhaust, and low oil levels between oil changes. Shop suspects that a software issue caused higher-than-necessary vacuum pressure and issue would be fixed with SW update. Have not noticed symptoms since. 
Mar 2017

37000 mi

US $200
Windshield washer fluid reservoir was leaking and needed to be replaced. Replace trim around automatic cruise control sensor under front bumper. 
Sep 2017

41000 mi

US $10
Blower system stopped functioning. Performed self-diagnosis and found that the blower fuse had blown -- in fact, it appeared quite burnt in the fuse box. Purchased and replaced the fuse. 
Nov 2017

47000 mi
Windshield washer sprayers had stopped functioning again. Found that the hoses had become loose / disconnected. 
Jeep Grand Cherokee in Qatar
Jul 2013 - Jun 2016
Feb 2014

8060 mi
Automatic Liftgate motor failed after that I realized it was a dafective unit from the beginning. 
Jun 2014

12400 mi
There where clicking sound from the sunroof. Sunroof wan't working, easy exit wasn't working; they had forgotten to reconnect a cable during the previous repair. 
Jeep Grand Cherokee in Virginia, United States
Jun 2013 - Jun 2014
Jul 2013

1100 mi
Rear hatch handle not installed flush with the body. Drivers seat had X3 indentations in the cushion. Still fighting with dealer for fix. Radio/Nav flashing message. "Vehicle Phone Requires Service" Dealer has since said unit should be replaced. However, did not know about the problem and blew me off initially. Radio TSB was found a week later by the dealer. New radio on back order. Uconnect showed msg "Vehicle Phone Requires Service, Contact your Dealer". Went to the dealer and showed them the TSB. New radio on backorder. Not fixed yet. 
Oct 2013

2200 mi
New head unit installed. All u-connect issues resolved. 
Mar 2014

5000 mi
Drivers seat lumbar had issues. Loud noises coming from seat. 
Jun 2014

6000 mi
Rear backup cam jumpy 
Jeep Grand Cherokee in New York, United States
May 2013 - Apr 2017
Dec 2013

4000 mi
RECALL WAS TAKEN CARE OF AND CRUISE CONTROL STOPPED WORKING, STEERING WHEEL SWITCH WOULD NOT ACTIVATE THE SYSTEM, PART ORDERED. WILL HAVE PART INSTALLED DURING NEXT SERVICE. 
Apr 2017

31000 mi

US $100
Replaced entire hid headlight assembly 
Jeep Grand Cherokee in Georgia, United States
Mar 2013 - Sep 2014
Dec 2013

8000 mi
TSB/Recall N58 to reprogram instrument cluster and ABS module, tighten a ground wire, to fix cluster blackout and erroneous warning lights, possible loss of ABS function TSB 08-082-13 for air suspension, to eliminate false warning messages 
Sep 2014

16000 mi
Nav/Radio/Controls system failed, was to be replaced after reset didn't help. Then after a month they found they couldn't fix it, and started the buy back process. 
Jeep Grand Cherokee in Pennsylvania, United States
Jun 2013 - Apr 2017
Jan 2014

10300 mi
Two non-recall issues: HVAC system update and radio / backup camera issues 
Feb 2014

5000 mi
Radio replacement for backup camera issues on Jan trip. Update, April: Backup camera still lagging and heat malfunctioning from previous trip. Still waiting for parts to come in / repair to finish. 
Apr 2014

6300 mi
Engine burning oil on startup. Dealer claims there is a known issue, replacing oil pan. 
May 2014

7000 mi
MotorWorld replaced oil pan, but smoking issue became WORSE. M.W. after 2 more trips did not identify the issue and "Could not replicate" - went to Berger. Berger saw smoke first time, drained >1 qt oil M.W. overfilled, smoking stopped. On same trip to Berger as oil smoke issue, Berger reflashed HVAC that MotorWorld did improperly & recalibrated system. Heat/AC seems normal now. Chrysler still working on fix for backup camera "Lag" via software. 
Aug 2014

8000 mi
Chrysler released a uConnect update. Applied update. Backup camera no longer jitters. TSB 08-036-14 REV. A link http://wk2jeeps.com/tsb/tsb_wk2_0803614a.pdf 
Jul 2015

15500 mi
CEL for oil pressure sensor. Replaced under warranty. 
May 2016

26600 mi
Check engine light for oil sensor. Replaced under warranty. Several TSBs / flashes done as well at no cost. 
Jeep Grand Cherokee in Colorado, United States
Apr 2013 - Mar 2016
Nov 2013

5400 mi
Recall for updated software. 
Jeep Grand Cherokee in Connecticut, United States
Mar 2013 - Dec 2014
Sep 2013

6000 mi
911 phone malfunction, nav system freeze, misc errors with infotainment system. Replaced nav and infotainment system. Unsuccessful.  
Oct 2013

6500 mi
Chased electrical problem to loose phone antenna connection. Resolved. 
Jeep Grand Cherokee in Massachusetts, United States
Jun 2013 - Oct 2017
Jun 2015

32000 mi
passive entry fails in hot weather 
May 2017

60000 mi
replace water pump 
Jeep Grand Cherokee in Pennsylvania, United States
Sep 2013 - Oct 2013
Oct 2013

12000 mi
MIL light was on. Dealer ran code and said fuel filler neck needs replaced. Part on back order. Not repaired yet, was out of Town when this happened. had to drive home 700+ miles. Was a little nervous BSM failure. Error message that Blind Spot system unavailable, service required. Dealer said Blind Spot Module Internal failure and Module needs to be replaced, again part on back order. Worked sporadically on 700 m ride home but not now! iPod would not play when plugged into UCONNECT, device was not recognized, however iPod said it was connected and would not play. A few software updates were performed and seemed to work again 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Nov 2013 - Apr 2017
Oct 2014

11000 mi
Upgraded to latest software version to correct "car phone not working" problem. Problem still exists after visit. 
Jeep Grand Cherokee in Oklahoma, United States
Aug 2013 - Jun 2016
Oct 2013

1800 mi
ABS and traction control lights on in instrument cluster. Replaced ABS module which did not resolve the problem. Vehicle may be covered by Chrysler recall N58. Awaiting notification from Chrysler. Fault code indicating fuel pressure sensor out of range. Dealer replaced fuel pressure sensor. Unknown if this resolved the issue because of other issue with ABS and traction control. 
Nov 2013

3000 mi
Notified Chrysler Customer Service of unresolved issues. They finally got technical expert in contact with technician at dealership. After two days of troubleshooting, identified improper wiring connection in engine compartment. Resolved. 
Jeep Grand Cherokee in Alabama, United States
Jul 2014 - Sep 2017
Sep 2014

2000 mi
Suspension noise when going over small bumps, dealer replaced rear shock mounts as per TSB. 
May 2015

11600 mi
MIL illuminated due to bad oil pressure sensor/ 
Jeep Grand Cherokee in California, United States
Nov 2013 - Sep 2017
Jan 2014

12300 mi
fixed a loose connector on an interior LED 
Jeep Grand Cherokee in Arizona, United States
Sep 2013 - Apr 2017
Oct 2013

5800 mi
Transmission overheats when towing an RV weighing less than 3,500 lb. Vehicle is rated to tow 6,000 lb. Updated software. 
Jan 2014

10700 mi
Car was taken in for recall fix plus continued transmission overheating issues pulling RV trailer. Dealer said computer fix for recall should fix overheating. Haven't pulled RV since but transmission ran at 240 degrees in mountains. 
Jul 2014

25000 mi
Transmission overheated while traveling on interstate, NOT towing a trailer. Temperature topped at 273. Updated software. Dealer finally contacted manufacturer for possible resolutions on overheating transmission problem and they finally got it fixed. Fourth visit for this issue. Replaced a valve in the transmission. 
Nov 2015

59300 mi
Torn drive shaft boot No power to 12v outlet in center console 
Jan 2016

65000 mi

US $195
Fuel injection flush 
Jeep Grand Cherokee in Florida, United States
Aug 2016 - Oct 2017
Sep 2016

30000 mi
Electrohydraulic power steering pump leaking oil badly. 
Nov 2016

31400 mi

US $80
Check Engine light on. EVAP emissions codes. Spring-loaded fuel filter seal was gunned up and not fully closing. 
Jeep Grand Cherokee in North Carolina, United States
Mar 2013 - Sep 2017
Apr 2014

20000 mi
Oil pressure sender replaced. 
Jul 2015

47800 mi

US $100
Primary fuel pump died. 
Jeep Grand Cherokee in Texas, United States
Feb 2013 - Jun 2016
Jul 2013

6000 mi
Backup Camera shorted out within a week of purchase. Still not fixed, very frustrating. Engine/Powertrain are solid. 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Idaho, United States
Jul 2015 - Sep 2017
Dec 2015

20000 mi
Broken rear shock absorber. To be replaced under warranty. Part on order. Check engine light on. Plus car will not stay in ECO mode when selected. 
Jeep Grand Cherokee in Michigan, United States
Apr 2013 - May 2016
Sep 2013

4000 mi
Issue: Interior rattle noise at 1100 rpm while in gear (not neutral). Root cause was loose part number stickers on the back of the inside of the glove box. By removing the upper plastic owner's manual tray, I gained access to remove them. 
Apr 2015

23500 mi
Sway bar mounts had deteriorated and were causing vibration noise inside the vehicle when driving over bumps. 
Dec 2015

31749 mi
Both windshield washer nozzles on the hood were replaced. The passenger-side nozzle had quit working altogether. Dealer said the driver-side nozzle was starting to crack, so it was replaced, too. Covered under warranty. Also two recalls. 31,749 miles: Both windshield washer nozzles on the hood were replaced. The passenger-side nozzle had quit working altogether. Dealer said the driver-side nozzle was starting to crack, so it was replaced, too. Covered under warranty. 
Jan 2016

22300 mi
Dealer replaced air compressor for air suspension under warranty. Issue was that vehicle said, "Service Air Suspension Immediately," and the suspension would no longer raise or lower. 
Mar 2016

34000 mi
Power steering system was leaking. Dealer found upon inspection and repaired under warranty. Replaced rack and pinion because seals not sold separately. Handle to spare tire compartment broke off. Was trying to get jumper cables on a cold day when the handle snapped off. Dealer replaced handle under warranty. 
Jeep Grand Cherokee in Utah, United States
Apr 2013 - Jun 2016
Jun 2013

3000 mi
Emits blue smoke from exhaust on start up. Chrysler advised replacing PCV valve. Has reduced but not cured the problem. 
Aug 2013

5000 mi
Dealer diagnosed exhaust smoke as caused by leak of coolant into cylinders. Replaced both cylinder heads. 
Dec 2013

8000 mi
Dealer performed recall - installed software - resulting in instrument cluster failing. Dealer ordered parts and replaced instrument cluster. 
Jul 2015

29700 mi
The display suddenly said "press clutch and push start button" and very hard to start. Displayed multiple errors. Check Engine light came on. Dealer said there is a star case for this. Found a short in electrical system. 
Apr 2016

38300 mi

US $200
Radar dome on front of vehicle became misaligned, rendering forward collision warning and adaptive cruise control systems unreliable and resulting in multiple repeated error messages being displayed. 
Jeep Grand Cherokee in North Carolina, United States
Mar 2013 - Dec 2014
Aug 2013

7500 mi
Transmission shifted rough, lagged, hesitated, slammed gears. TSB performed. 100% different vehicle after update. Corrected all issues. 
Sep 2013

11000 mi
Radio updated to allow AC to turn on when remote starting 
Oct 2013

11900 mi
Transmission reflash. Still needs work 
Feb 2014

16500 mi
Many electrical faults: camera glitches, lock/trunk button don't work consistently, seat memory shuts off radio, trans shifted rough(only issue here fixed). Radio unit was replaced. All issues persist. Was in shop for 15 days. Recall work performed to correct check engine light when remote starting. Dealer tightened a ground wire bolt. CEL no longer comes on, but remote start remains iffy. Sometimes it works, sometimes it doesn't. Many electrical faults: camera glitches, lock/trunk button don't work consistently, seat memory shuts off radio, trans shifted rough(only issue here fixed). Radio unit was replaced. All issues persist. Was in shop for 15 days. 
Jul 2014

24700 mi
Rough Shifting. Valve body being replaced. seat clicks when hitting bumps. Replacing seat rails. 
Nov 2014

33300 mi
Seat rack loose. Causes rattles. 
Jeep Grand Cherokee in South Carolina, United States
May 2013 - Jan 2015
Aug 2013

4300 mi
All dash icons lit up without prompting. A defective ABS module was replaced as well as the navigation system was re-programmed. 
Nov 2013

8000 mi
Navigation system froze up. 
Jeep Grand Cherokee in Arizona, United States
Dec 2014 - Jan 2015
Dec 2014

9000 mi
Updated "flash" on 8 speed transmission. TSB repairs: updated flash on transmission,replace overhead map light, install moisture protection boot on master brake power unit. 
Jeep Grand Cherokee in Pennsylvania, United States
Jun 2013 - Sep 2017
Dec 2013

5000 mi
Heated mirror RHS - not heating - RHS front door pocket light not working 
Oct 2015

20200 mi
Rear shocks were leaking and replaced 
Jeep Grand Cherokee in Illinois, United States
Apr 2013 - Mar 2016
Jun 2013

1000 mi
GPS navigation system faulty. 
Dec 2013

4000 mi
Replace radio and GPS and communications components, underwarranty. Fix alternator cable grounding. Upgrade software via Flash for Nav/Radio/Control systems. 
Jeep Grand Cherokee in New York, United States
Mar 2013 - Sep 2013
Apr 2013 Car died while driving, not even flashers available. Dealer reported ABS module failed, replaced. Car died again in middle of road while wife driving and 5-year-old in car. Car went haywire - wipers on, dash blank then lit up. Bad ground found. Dealer put 100 miles on to test, said it was good to go. 
May 2013 Wife received Service 4WD Message. Dealer replaced 4WD transfer case control module. Tested another 160-170 miles and returned car to us as fixed, safe. Service 4WD Light on again. Car stereo/Nav was cutting out while driving back to dealer -- this is what happened when car first died. Car is still at dealer at this point, we are filing for Lemon buyback. 
Jun 2013

2000 mi
Dealer replaced Transfer Case and selector switch - something about clutches being too tight as determined by Chrysler STAR engineers. Vehicle has been as designed since then, but was in shop for a LONG time with this one. 
Sep 2013

2000 mi
Transmission shifting rough at times, felt like it was slipping at others. There is now a TSB out for this, but since Chrysler was buying it back and the dealer was 25 miles away, we just dealt with it until turn-in. 
Jeep Grand Cherokee in Vermont, United States
Apr 2013 - Dec 2015
May 2014

13900 mi

US $40
Replace infotainment head unit 
Aug 2015

24100 mi
Head unit finally upgraded to my satisfaction. About the 8th update over 2-1/2 years. 
Oct 2015

27000 mi

US $450
Replace tear shocks 
Jeep Grand Cherokee in Michigan, United States
Feb 2017 - Sep 2017
Jun 2017

29800 mi
Metallic rattle towards the rear of the panoramic sunroof that occurs intermittently while open or closed. Dealer checked the attachment bolts and found them all to be tight. "Insulated" the drain tray but the rattle returned later that day. Issue was not resolved on first trip. 
Jeep Grand Cherokee in Connecticut, United States
Apr 2013 - May 2014
Jun 2013

2000 mi
Uconnect not working properly, VR button unresponsive, have to replace computer The Uconnect computer was replaced, then a newer version software was installed 11.13 because of on going issues. 
Nov 2013

7000 mi
Uconnect software reload 3rd time. The phone would not pair up, losing radio presets, nav slow to respond etc. Software went from version 13.19.0 to 13.38.52, things work much better. 
Dec 2013

9000 mi
loaded software version 13.48.3 to correct issues with previous version 
May 2014

12000 mi
recall preformed, software updates, updates did not resolve issues 
Jeep Grand Cherokee in New York, United States
Mar 2013 - Jul 2016
Mar 2014

10000 mi
Dashboard warning lights would all go on at the same time and traction, back up sensors, abs and other modules would stop working sporadically. Experienced issue only once before receiving recall notification. 
Jeep Grand Cherokee in Michigan, United States
Dec 2014 - Jul 2016
Jul 2016

32000 mi
Dashboard went momentarily blank (and the a/c quit working). Everything went back to normal after about 10 seconds. 
Jeep Grand Cherokee in Maryland, United States
Apr 2017 - Sep 2017
May 2017

37000 mi
Navigation GPS was off. Ordered a new radio. As of this writing its been over a month and it's back ordered. 
Aug 2017

43000 mi
New radio came in to fix my issue with the GPS not working. Dealer replaced radio and updated the software while there. 
Jeep Grand Cherokee in North Carolina, United States
Nov 2013 - Sep 2017
Aug 2014

19600 mi
Dealer performed a software update which rendered HVAC inoperable. Took two trips to correct. Dealer fault, not manufacturing defect 
Jeep Grand Cherokee in New Jersey, United States
Mar 2013 - Oct 2014
Jun 2013

3000 mi
Rear load leveling shock absorbers had to be replaced. 
Sep 2013

9000 mi
HVAC didn't return to previous setting after remote starting vehicle. Poor downshifts 
Dec 2013

13000 mi
Recall N58. Reprogram Instrument Cluster & ABS. Module / Alternator Ground Wire. 
Jun 2014

21000 mi
Left Front Backing plate was loose. 
Jeep Grand Cherokee in Illinois, United States
Sep 2014 - Mar 2016
Sep 2014

4000 mi
Defective headlight on one side had to be replaced. 
Jeep Grand Cherokee in Virginia, United States
Apr 2013 - Sep 2017
Oct 2013

7000 mi
October 2013 dealer updated the UConnect software to v13.38.52, which rectified almost all issues; some remain. EVIC (instrument cluster) will soon get updated software. Otherwise vehicle has been trouble-free and reliable. 
Nov 2013

9000 mi
Buggy UConnect despite software updates. Buggy EVIC (instrument cluster) despite software upgrades. Buggy FWC (Forward Collision Warning) despite software upgrades. Dealer seems to need upgrades to his staff. 
Apr 2014

19300 mi
"SERVICE AIRBAG SYSTEM" was displayed on the EVIC (instrument cluster). 
May 2014

20000 mi
Triple failure: no cruise control; LCD alerts me to have telephone system repaired; message says that driver's seat belt is not buckled. "service airbag system" message appears again; dealer purportedly had fixed it. I hate this car. Defective airbag sensor under front passenger seat resulted in loss of cruise control and threat to telephone service. New sensor is working properly for the last three weeks. My fingers are crossed. 
Sep 2014

32000 mi
UConnect. Dealer installed latest firmware, which did not fix all failings. 
Nov 2014

34000 mi
1. Two factory recalls. 2. Technician "CND"(could not duplicate) faults of ACC (accident collision avoidance system) and UConnect (factory radio-navigation) system. 
Apr 2015

41500 mi
Under warranty, Jeep replaced the transmission's valve body. 
Sep 2015

44000 mi
The transmission would only work in third gear. Under Jeep warranty, a Jeep dealer replaced the original transmission, which had been repaired in April, with a remanufactured transmission, but failed after 2,000 miles for the same problem. 
Jeep Grand Cherokee in North Carolina, United States
Aug 2014 - Sep 2017
Jun 2016

11000 mi
Oil pressure sender needed to be replaced. 
Jeep Grand Cherokee in Pennsylvania, United States
Aug 2013 - Jul 2016
Dec 2013

11000 mi
Flashed TCM and updated software 
Jan 2014

20500 mi
Driver rear door trim piece was lose, replaced with new piece 
Nov 2014

21000 mi
Power steering wasnt working. Dealer ran diagnostics, ended up being a loose ground cable to the electric power steering pump, no parts replaced. 
Dec 2014

22000 mi
Noticed a small oil leak, drove to dealer. Dealer found a leaking oil cooler housing and oil filter housing leaking. Replaced housings, as well as upper and lower intake gaskets. 
Jul 2015

31200 mi
Transmission was shifting hard when going from 8 to 7 and 6 gears. Dealer reflashed TCM, performed quicklearn. Issue seems to have gone. 
Jeep Grand Cherokee in Illinois, United States
Feb 2014 - Aug 2014
Aug 2014

4000 mi

US $9
AIR SUSPENSION MODULE WENT OUT AND HAD TO BE REPAIRED 
Jeep Grand Cherokee in Colorado, United States
Apr 2014 - Apr 2014
Apr 2014

10000 mi
Transmission jerking from acceleration and deceleration. 
Jeep Grand Cherokee in Michigan, United States
Jul 2013 - Oct 2015
Apr 2014

11000 mi
Msg on screen - Phone requires service. Also some odd behavior when in radio mode. 
Jeep Grand Cherokee in Alaska, United States
Aug 2013 - Sep 2017
Jun 2015

14000 mi
Replaced ORC module. This has been an active recall for about a year but they never had the part. 
Jeep Grand Cherokee in Virginia, United States
Sep 2013 - Oct 2017
Oct 2016

62000 mi
MIL indicator lit. OBD diagnostics said cylinder 2 misfire. Replaced valve follower and rocker arm. 
Jeep Grand Cherokee in Virginia, United States
Sep 2013 - Nov 2014
Jul 2014

11300 mi
Software upgrade 
Jeep Grand Cherokee in Maryland, United States
Sep 2013 - Jan 2016
Feb 2014

6600 mi
Air suspension. Module, shock, and finally control and pump unit. 
Jeep Grand Cherokee in California, United States
May 2014 - Apr 2015
Jul 2014

16300 mi
hard 1/2 up and down shift, there's a "bump." Dealer performed TSB update replaced valve body/reprogrammed TCM. Climate blower motor failed at 16603 miles. Dealer to replace 
Sep 2014

18000 mi
cont. hard 1/2/3 up-downshift despite prev valve body replacement. Replaced with "updated valve body". fix completed. rubbing noise on R driver side/front when turning right. replaced shock mounts (all 4) - still presented noise. Replaced sway bar (r) noise stopped. "Key Fob Left the Vehicle" message when passenger exists car (stopped/not in park). key fob failed to unlock doors - causing security alarm to go off. battery replaced/system flashed - "KF left vehicle" still occurs occasionally. 
Nov 2014

19400 mi
rattle in the headliner from the moon roof bracket lumbar support in driver seat "squeaking" sound while driving and sitting. 
Feb 2015

21600 mi
for the third time, hard 1/2/3 up-downshift despite prev 2 valve body replacements. power steering reservoir completely empty - no under leaks detected. "next track/station" control button on steering wheel (behind on the l side) stopped working. 
Apr 2015

23000 mi
Addiitonal squeaks/creaks from driver seat only, while driving. Rattling again from moon roof bracket in head liner, different area than 1st report. 
Jeep Grand Cherokee in Nebraska, United States
Jul 2013 - May 2016
Feb 2014

6100 mi
Loud noise heard during cold start-up. Delete replaced water pump but that was not the problem. Return trip for radios flush because dealer topped off with wrong coolant. Problem ended up being the belt tensioner 
Jul 2014

10000 mi
TSB Updates to PCM module 
Jan 2015

7200 mi
Squeak from pully. Replaced under warranty 
Feb 2015

17100 mi
Power steering fluid was low. Apparently leaking into boots. Replaced front end. No problem since Smelled radiator coolant. Dealer did test and found leak. Replaced radiator core. 
Mar 2015

18000 mi
Intermittent problems with radio freezes and restarts 
Dec 2015

26000 mi
Door actuator lock needed to be replaced 
Jeep Grand Cherokee in Indiana, United States
Oct 2014 - Oct 2017
Jun 2016

47000 mi
I noticed a "ticking" sound coming from engine after returning from a trip. Took to dealership and found out the passenger cylinder head needs replaced! Covered under powertrain warranty & jeep extends to 150 or 10 yrs for these 3.6L heads. 
Jeep Grand Cherokee in Illinois, United States
Jan 2014 - Sep 2017
Nov 2014

6000 mi
CEL lit up on a cold dark night. Went to the dealer the next day. They said the transmission valve body needed to be replaced. Got car back 4 days later. Shifts much smoother. But transmission drain pan is leaking so I have to go back. 
Apr 2015

9200 mi
SERVICE SHIFTER message appeared. Vehicle ran rough and could not shift into park. Left me stranded on the side of the road late at night. Towed to dealer for valve body replacement -- the second time this part was replaced. 
Mar 2017

21000 mi
Check engine light came on. Dealer worked on it for 4 days and replaced the oil pump and rear main seal. So far so good. I've never had a car that needed a new oil pump. 
Apr 2017

21422 mi

US $100
Weather warmed up. Noticed rattling noise, seemingly random, with windows down. Crawled around and noticed that right rear-most muffler hanger was not reinstalled after major repair from previous month. Returned to dealer. They said "that wasn't it", "had to use Chassis Ears", "probably rock in front left brake dust cover", "that'll be $150, please and thank you". Noticed left rear shock was leaking, apparently leaking for some time. Dealer didn't tell me during previous visit. Called and set up another appointment. I said "one of my shocks is leaking". Received automatic email from dealer which stated "customer states left rear shock is leaking". Dealer read my mind! Extended warranty covered cost after $100 deductible, but would only replace ONE shock. I thought these had to be replaced in pairs! I'm done with Chrysler and Wickstrom Jeep in Barrington, IL. 
Jeep Grand Cherokee in Virginia, United States
Nov 2014 - Dec 2014
Nov 2014

5000 mi
Wheel well trim was peeling away from the vehicle 
Jeep Grand Cherokee in Illinois, United States
Oct 2013 - Sep 2015
Jul 2015

23000 mi
UConnect compatibility with Samsung Mobile phone. Updates to UConnect not working correctly. Claim that phone is no longer supported. 
Jeep Grand Cherokee in Minnesota, United States
Feb 2014 - Sep 2017
Sep 2015

7000 mi
replaced rear shock absorbers because of clunky sounds 
Jeep Grand Cherokee in Michigan, United States
Aug 2014 - Jun 2015
Sep 2014

2000 mi
Leak in fitting at compressor 
Jeep Grand Cherokee in New Jersey, United States
Aug 2014 - Sep 2015
Jul 2015

12200 mi
Replace sensor 
Jeep Grand Cherokee in New Mexico, United States
Nov 2013 - Aug 2017
Jan 2014

2000 mi
delayed down shifts and up shifts intermitantly HVAC multiple issues. Doesn't maintain temperature, doesn't cool down when necessary. Doesn't redirect air when necessary 
Dec 2014

12000 mi
have had thump on start up which they didn't find however they did several flash "Upgrades", now the doors don't unlock properly and the alarm goes off if I unlatch at the tail gate. 
Aug 2015

19000 mi
passanger seat recliner malfunctioned 
Nov 2015

22700 mi
Blue tooth connectivity with sound system malfunctioned; would not automatically recognize cell phone. Radio block replace as it coded a fault 
May 2016

28000 mi
The radio was replaced for the second time in about 9000 miles. The bluetooth connection stopped working. Reprogramming was attempted but was unsuccessful. Unit was replaced. 
Aug 2016

31000 mi
What appeared to be a rattle in the dash was actually a cover for wiring going to the rear view mirror. It took hours for technicans to locate! 
Dec 2016

36000 mi
There was a clunking toward the rear when the car was warm. Was told that there is a service bulletin about same. Bushings were replaced an modification was performed 

Return to top

2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Washington, United States
Jul 2013 - Apr 2017
Mar 2017

68000 mi
HVAC blows warm on one side and cold on the other. Too expensive to repair. 
Jeep Grand Cherokee in Washington, United States
Aug 2013 - Jul 2015
Dec 2013

5000 mi
All of the warning light came on and would not turn off. A known issue. A TSB and a recall was reported. 
Jan 2014 Rough shifting. Computer did not know when to shift. Re-flashed with new software. Problem still comes and goes. 
Feb 2014

6700 mi
Engine light came on: could not figure out what the cause was. did evap leak test and was not the issue. They thought it was a software issue. was in the shop first time for 1 day and was not fixed. 2nd time they had it for 10 days. 
Jeep Grand Cherokee in Nebraska, United States
Jul 2013 - Jul 2016
Aug 2013 Applied TSB. 
Nov 2013

6000 mi
A second TSB applied for transmission shifting. 
Dec 2013

7000 mi
Cowl trim cover loose. 
Jan 2014 Cowl, hood noise. Dealer researched a STARs issue on related problems. Retorqued hood bolts. 
Feb 2014

8000 mi
Nasty squeak from cowl area on driver side. 
Mar 2014

9000 mi
Nasty squeak from cowl area on driver side. Finally resolved by replacing hood pins per a TSB on 2012-2013 JGCs. 
Feb 2015

26000 mi
Passenger side seat belt and retractor assembly replaced. Truck jack was replaced after if collapsed during a tire change. TSB to recalibrate the shift points for transmission. Hivac system flash. 
Jeep Grand Cherokee in Iowa, United States
Jan 2015 - Sep 2017
Sep 2015

19000 mi

US $60
Engine service soon light. Diagnosis at the dealer indicated need to replace the thermostat, engine not warming up quick as it should have. Thermostat replaced under warrantyrnThey also reported need for alignment which I paid about $60 for 
Jeep Grand Cherokee in New Jersey, United States
Feb 2014 - Jan 2017
Sep 2014

3000 mi
The radio/HVAC/phone display screen went black, no control over anything. Several restarts did nothing. After a few hours it starting working again. Not worth a trip to the dealer for an "unable to duplicate customer concern no codes found" diagnostic. 
Feb 2015

6100 mi
The Jeep's door striker was adjusted when I had the oil changed last month. The latch was catching and rubbing when opening the door. 85% improved. The screen issues has not reappeared and no codes when found...of course. 
Jeep Grand Cherokee in Virginia, United States
Jan 2014 - Mar 2016
Jul 2015

24300 mi
The AC wasn't getting cold. The condensor was replaced due to a leak. 
Jeep Grand Cherokee in Saudi Arabia
Jul 2016 - Dec 2016
Aug 2016

29940 mi
Stabilizer has a fatal design error, every 35000 km has to be replaced otherwise it's swaying on the highways. I'm going to send it back to the car lease company soon. 
Jeep Grand Cherokee in Connecticut, United States
Sep 2013 - Mar 2016
Mar 2015

18000 mi
oil leak, 

Return to top

See TrueDelta's information for all SUVs
See TrueDelta's information for all Jeep models.

2014 Jeep Grand Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2014 Jeep Grand Cherokee problems occur, check out our car reliability stats.