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Chart based on 36 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Right front CV boot replaced. Originally thought damaged when towed for other warranty issue. All covered by warranty. Dealer also replaced right axle as precaution.
7000 mi
Replacement of left front CV boot and drive axle, as per Jeep bulletin. Right had previously failed. Replacement of transmission shifter in cabin - was sticking and difficult to operate.
Dealer traced it to front drive shaft which apparently needed changing on a TSB.
23560 mi
After that all was well for a time, but then the knocking noise came back. This time the dealer traced it to a dry CV apparently caused by an incorrectly fitted boot retainer.
The new 8 speed transmission is awesome but had an issue with hard/jerky downshifts. Dealer did a software update per TSB# 21-017-14 and it shifts perfectly now. No problems since the TSB was performed
53000 mi
Replace rear axle due to electrical wire holder breaking and allowing the cable to drag on the axle boot. Caused a grease leak and ruined the joint.
360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range
5000 mi
A TSB was done for the transmission.
6200 mi
Jeep would not go into gear, have to move back and forth to get it in gear. Performed BCM flash per RRT 14-050 18-19-02-P9 Module , body control reprogrammed.
18500 mi
Service 4WD light and warning indicator. Dealer found problem is actuator and motor (?) faults/failures, and needed to order replacement parts. Parts (hopefully) received to complete repair of 4WD actuator/motor issue.
Transmission overheats when towing an RV weighing less than 3,500 lb. Vehicle is rated to tow 6,000 lb. Updated software.
10700 mi
Car was taken in for recall fix plus continued transmission overheating issues pulling RV trailer. Dealer said computer fix for recall should fix overheating. Haven't pulled RV since but transmission ran at 240 degrees in mountains.
25000 mi
Transmission overheated while traveling on interstate, NOT towing a trailer. Temperature topped at 273. Updated software. Dealer finally contacted manufacturer for possible resolutions on overheating transmission problem and they finally got it fixed. Fourth visit for this issue. Replaced a valve in the transmission.
59300 mi
Torn drive shaft boot
89000 mi
US $800
Two days later: Driveshaft replacement do to CV joint that went bad.
290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range
9000 mi
Updated "flash" on 8 speed transmission. TSB repairs: updated flash on transmission,replace overhead map light, install moisture protection boot on master brake power unit.
7500 mi
Transmission shifted rough, lagged, hesitated, slammed gears. TSB performed. 100% different vehicle after update. Corrected all issues.
11700 mi
Transmission reflash. Still needs work
24700 mi
Rough Shifting. Valve body being replaced.
41500 mi
Under warranty, Jeep replaced the transmission's valve body.
44000 mi
The transmission would only work in third gear. Under Jeep warranty, a Jeep dealer replaced the original transmission, which had been repaired in April, with a remanufactured transmission, but failed after 2,000 miles for the same problem.
72000 mi
Front and rear drive shafts and couplings
Wife received Service 4WD Message. Dealer replaced 4WD transfer case control module. Tested another 160-170 miles and returned car to us as fixed, safe. Service 4WD Light on again. Car stereo/Nav was cutting out while driving back to dealer -- this is what happened when car first died. Car is still at dealer at this point, we are filing for Lemon buyback.
2000 mi
Dealer replaced Transfer Case and selector switch - something about clutches being too tight as determined by Chrysler STAR engineers. Vehicle has been as designed since then, but was in shop for a LONG time with this one.
2000 mi
Transmission shifting rough at times, felt like it was slipping at others. There is now a TSB out for this, but since Chrysler was buying it back and the dealer was 25 miles away, we just dealt with it until turn-in.
9000 mi
Poor downshifts
11000 mi
Flashed TCM and updated software
31200 mi
Transmission was shifting hard when going from 8 to 7 and 6 gears. Dealer reflashed TCM, performed quicklearn. Issue seems to have gone.
11300 mi
Software upgrade
2000 mi
delayed down shifts and up shifts intermitantly
12000 mi
have had thump on start up which they didn't find however they did several flash "Upgrades", now the doors don't unlock properly and the alarm goes off if I unlatch at the tail gate.
6000 mi
CEL lit up on a cold dark night. Went to the dealer the next day. They said the transmission valve body needed to be replaced. Got car back 4 days later. Shifts much smoother. But transmission drain pan is leaking so I have to go back.
9200 mi
SERVICE SHIFTER message appeared. Vehicle ran rough and could not shift into park. Left me stranded on the side of the road late at night. Towed to dealer for valve body replacement -- the second time this part was replaced.
28087 mi
Paddle shifter activated on its own during normal driving, downshifted to first and stayed there. Could not cancel using the right paddle shifter. Shifting to Park and then back to Drive worked for a short distance but would happen again. Good thing I was on a side street when this happened. Towed to the dealer. You should have seen the faces of the tow truck driver and service writer when I explained the problem. Dealer called Chrysler Engineering, then replaced paddle shifter and entire steering column module (clock spring) over 7 days.
10000 mi
Transmission jerking from acceleration and deceleration.
16300 mi
hard 1/2 up and down shift, there's a "bump." Dealer performed TSB update replaced valve body/reprogrammed TCM.
18000 mi
cont. hard 1/2/3 up-downshift despite prev valve body replacement. Replaced with "updated valve body". fix completed.
21600 mi
for the third time, hard 1/2/3 up-downshift despite prev 2 valve body replacements.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2014 Jeep Grand Cherokee problems occur, check out our car reliability stats.
