2014 Jeep Grand Cherokee Jeep Grand Cherokee 2014

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2014 Jeep Grand Cherokee repairs by problem area

Engine (30%)

Transmission and Drivetrain (13%)

Brakes and Traction Control (3%)

Suspension and Steering (11%)

Electrical and Air Conditioning (31%)

Paint, Rust, Leaks, Rattles, and Trim (8%)

Other (3%)

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Chart based on 392 repairs.
See TSBs and recalls for the 2014 Jeep Grand Cherokee.

2014 Jeep Grand Cherokee suspension repair cost distribution

$2500+ (3%)

$1000 - $2499 (3%)

$500 - $999 (0%)

$100 - $499 (20%)

< $100 (74%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 35 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2014 Jeep Grand Cherokee 4dr SUV

turbocharged 247hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

15500 mi Power steering was weeping, Dealer agreed car should not do that at such low km so they replaced the entire steering rack 
24800 mi

$3000
Auto suspension failed to raise from park to normal height 
32860 mi right front wheel bearing repaired under warranty 

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2014 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

15000 mi Air Suspension error would go on and off repeatedly - turned out to be a wire that was rubbing under the vehicle that kept shorting out. Dealer repaired wire. 
21080 mi Front wheel bearings failed and had to be replaced. 
21000 mi Brought the JGC in for a rattle in the rear suspension, Dealer stated they will be replacing the rear shocks and shock mounts under warranty. 
175000 mi

US $1500
Rear shocks 
47800 mi

US $130
Brace loose 
49100 mi

US $100
Rattle coming from rear suspension. Struts replaced. 
10500 mi Wheel bearings on front had to be replaced 
55000 mi Air suspension system intermittently will not work. Diagnosed as a cowling that needs repair, allowing water & dirt to foul a sensor. Referred to a dealer for body work. Repair not yet done. 
27000 mi Quadralift II pump was replaced under warranty. 
34157 mi

US $346
Warning message that vehicle had a "suspension problem" and needed to "immediately" be returned to the Jeep dealer. We were told "a suspension (ride height control) module has failed." A new module is on order but will not arrive at the dealership until Tuesday, 10 October. We picked up our car today, 6 October, because my wife and I are flying to Hawaii on 9 October. We'll have the module replaced after returning to Utah in late December. (We were told the module will be replaced under the dealer's "LandCar Warranty" that was added to the price of the Grand Cherokee when we bought it new on 21 March 2014. We have a $100.00 deductible on the "module" and labor for replacing it. 
34000 mi

US $200
Ride height control module replaced. We have an extended warranty on the Jeep. We paid the deductible, which was $200.00. The dealership, Larry H. Miller Jeep of Provo, Utah, had the car for a week (related in part to a 3 day weekend). They furnished my wife with a Jeep Renegade---and, surprise of surprises, they did not charge her for the "rental" car! The exact odometer reading as of 28 February 2018 is: 35,250 miles. This mileage is still valid as of 2 April 2018, as we've been on Molokai since the evening of 28 February. 

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2014 Jeep Grand Cherokee 4dr SUV

turbocharged 187hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

I noticed a knocking noise from the suspension (thought it came from the rear). Dealer changed the shock mounts, didn't cure it. 
23560 mi He also mentioned a sway bar mount was replaced. 

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2014 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 8-speed shiftable automatic AWD

20000 mi Wire connecting to the drivers rear shock became lose, dropped onto the axle and wore through creating a short. 

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2014 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

8000 mi TSB 08-082-13 for air suspension, to eliminate false warning messages 
10000 mi Dealership detected leak in right rear shock during an oil change. 
2000 mi Vehicle keeps giving a message the the "air suspension is cooling down, please wait". Happens within 5 miles of first cold start of the day. 
35000 mi Defective wheel bearing 
55000 mi

US $285
noisy tie-rod had to be replaced 
22500 mi

US $125
Right rear shock leaking 
2000 mi Power steering Pump have to be replaced. 

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2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic RWD

30000 mi Electrohydraulic power steering pump leaking oil badly. 
2000 mi Suspension noise when going over small bumps, dealer replaced rear shock mounts as per TSB. 

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2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

20000 mi Broken rear shock absorber. To be replaced under warranty. Part on order. 
21422 mi

US $100
Noticed left rear shock was leaking, apparently leaking for some time. Dealer didn't tell me during previous visit. Called and set up another appointment. I said "one of my shocks is leaking". Received automatic email from dealer which stated "customer states left rear shock is leaking". Dealer read my mind! Extended warranty covered cost after $100 deductible, but would only replace ONE shock. I thought these had to be replaced in pairs! I'm done with Chrysler and Wickstrom Jeep in Barrington, IL. 
25000 mi Around 0 degrees outside. Got "Service Air Suspension System Immediately" error message when I started the engine. Scheduled a trip to the dealer. When I showed up they said "moisture in air suspension froze", "to be expected given the weather", "nothing they could do", but "still safe to drive". I sure wish they would have told me that over the phone and saved me the trip. 
4000 mi

US $9
AIR SUSPENSION MODULE WENT OUT AND HAD TO BE REPAIRED 
20200 mi Rear shocks were leaking and replaced 
23500 mi Sway bar mounts had deteriorated and were causing vibration noise inside the vehicle when driving over bumps. 
22300 mi Dealer replaced air compressor for air suspension under warranty. Issue was that vehicle said, "Service Air Suspension Immediately," and the suspension would no longer raise or lower. 
34000 mi Power steering system was leaking. Dealer found upon inspection and repaired under warranty. Replaced rack and pinion because seals not sold separately. 
27000 mi

US $450
Replace tear shocks 
3000 mi Rear load leveling shock absorbers had to be replaced. 
18000 mi rubbing noise on R driver side/front when turning right. replaced shock mounts (all 4) - still presented noise. Replaced sway bar (r) noise stopped. 
21600 mi power steering reservoir completely empty - no under leaks detected. 
17100 mi Power steering fluid was low. Apparently leaking into boots. Replaced front end. No problem since 
7000 mi replaced rear shock absorbers because of clunky sounds 
36000 mi There was a clunking toward the rear when the car was warm. Was told that there is a service bulletin about same. Bushings were replaced an modification was performed 
21000 mi Power steering wasnt working. Dealer ran diagnostics, ended up being a loose ground cable to the electric power steering pump, no parts replaced. 
6600 mi Air suspension. Module, shock, and finally control and pump unit. 

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2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD

29940 mi Stabilizer has a fatal design error, every 35000 km has to be replaced otherwise it's swaying on the highways. I'm going to send it back to the car lease company soon. 

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2014 Jeep Grand Cherokee Suspension Problems

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