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Chart based on 68 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
They "think" the AC's TX valve needs replacing. used it for the first time at the weekend - vehicle less than 2 months old and it's already broken. Also, the sat nav, uconnect, hdd all failed within 20 days of ownership.
3720 mi
new audio system installed
3720 mi
AC TX valve never fixed, but AC worked
12900 mi
TÃrverriegelung Ãber Heckklappe ohne Funktion
11040 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far.
12400 mi
Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand.
14880 mi
20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer.
360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range
12400 mi
A/C cuts out after approx 30-40 minutes drive time. No air flow through any vents. Returns to normal after shutting down for 20-30 minutes,
6200 mi
Loud clicking noise with ac on. The dealer couldn't find anything
7000 mi
navigation and radio head inoperative,dealer replaced unit
One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash.
62000 mi
US $350
replaced headlight
65000 mi
US $100
actuator for drivers side A/C
83100 mi
US $100
I HAVE REPLACED 17 BULBS IN 3 1/2 YEARS -- FRUSTRATING
16000 mi
All electrical controls on the drivers door went inoperative.
16300 mi
All drivers door systems stop working at irregular intervals. Now the door locking system (solenoid) tries to activate unless I put the door in the unlock position. Then solenoid stops trying to engage.
18000 mi
US $219
The problem with the door locks continued even after several trips to the dealer that could not duplicate the problem. As I told them, it seems to occur at normal highway speeds and when the road has a number of bumps.
144000 mi
US $411
Touch screen failed. Radio worked fine otherwise. Had to order part from eBay as it is no longer available from Chrysler. Shop installed and programmed radio.
149000 mi
US $92
Left fog lamp replaced.
151000 mi
US $94
Passenger side DRL replaced.
156000 mi
US $221
Driver side DRL replaced After running for a bit, output through the vents would decrease. The fan sounded like it was running, but air wasn't moving. No problem found. Problem has not resurfaced.
159000 mi
US $355
Would not always shift out of park. (Drive selector was locked in park). Adaptive cruise and ABS would disable while driving. Brake position sensor was faulty. Part replaced. Problem solved.
5000 mi
Blind spot detection monitoring sensor problem.
18000 mi
Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked.
51000 mi
US $100
A/C was not cold, very low air flow. A/C system was evacuated and recharged, no leaks were found, but dye was added to help out with future leak detection.
11800 mi
Keyless entry would malfunction after vehicle sat in summer sun. Would only happen if it in the hot sun.
58000 mi
US $1525
Passenger side A/C would blow warm air no matter what temp setting was chosen. Right side air actuator and gear were broken, dealer replaced. Blind Spot system was inoperable. Back up sensors and Back up camera were inoperable Headlight was functional, but a short was diagnosed in the headlight module causing system failures in other parts of the vehicle.
105000 mi
US $100
replaced hoses and evaporator due to failure and age
3000 mi
backup camera was intermittent. some times only showed black screen no image.
12000 mi
updates radio. did not fix problem of radio/entertainment system not remembering last device inputed.
Back lock doesn't engage in lock. Worked when I left shop but not by the time I got home
62500 mi
Back gate doesn't lock
15000 mi
Air Vents rattling depending on what level the air is blowing. They make an annoying high-pitched hissing noise. The repair did NOT solve the problem. I'll be going back.
US $63
Air vents continue to whistle
39000 mi
Air vent whistle never fixed. They said they would have to disassemble the A/C unit, and never did. It whistled at higher air settings and was annoying.
22200 mi
US $63
Daytime running lightbulb
49000 mi
Software update for UConnect. Would not save pictures to display.
8000 mi
US $40
The auto-head light sensor quit working and had to be replaced.
28000 mi
AC stop working all together for about 40 minutes. System would not respond in Auto or Manual and would not blow any air hot or cold. Took car to the dealership and could not duplicate the issue altough Jeep kept the vehicle overnight.
6900 mi
Compass and all accessory I.e. heated steering wheel, traction control, 120v outlet, speedometer displayed km/hr but temp was in Fahrenheit.
290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range
85200 mi
US $900
Alternator power control module and battery
34126 mi
US $354
TPMS giving false reading on one wheel/tire. TPMS unit in wheel replaced
38000 mi
Replace Alternator under warranty/Recall - premature diode failure
26000 mi
Hard drive locked up, replaced Radio/GPS unit 730N under warranty.
37200 mi
US $55
a/c working only on drivers side. Defroster only oin passenger side. was determined that needed two parts dealer would have to order. Had to leave town next day going to repair later. ledft town and found A/c was intermitant on drivers side
58000 mi
US $200
replaced couple of gears? in vent control system of dash a/c. this was a completion of a repair started in jan 2017
66000 mi
apparently alternator shorted out, was on a recall but had not been done. this caused the PCM to blow.
Somehow guess it was covered under some warranty as I paid nothing for this part of the repair
20000 mi
The buttons on steering wheel to navigate system menu on the dash display needed more pressure. Dealer quickly put in a new switch/button assembly under warranty.
80000 mi
US $100
The headunit went dead. It will not power up. Luckily, i have extended warrantyfrom FCA. Part replaced with my $100 deductible.
1000 mi
Radio and nav randomly lose presets and other settings.
2300 mi
Bug found in all 730N media center radios since January 2011. No TSB from Chrysler.
Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law.
16000 mi
Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio.
17000 mi
Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum.
19000 mi
A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later.
28600 mi
A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues.
84000 mi
US $100
Climate system: Both (L & R) in-dash vent flap motors conked out within a couple of weeks of each other, so conditioned air could not blow into the vehicle. With both dying at nearly the same time, it would seem that there is or was something inherently flawed in the design or construction of these motors. Repaired under factory expended warranty, so paid only $100 co-pay.
113000 mi
US $600
Headlamp assembly rusted, causing a short. Replacement required.
113000 mi
US $100
Electrical driver door ceased unlocking from outside. Broken wire fixed.
114200 mi
US $200
Replaced rusted headlamp assembly.
36000 mi
Replaced passenger door speaker. Rattling. Covered under warranty.
63000 mi
Daytime running light bulb replaced. Driver side, hard to get to, must first remove airbox. Passenger side is much easier, did it myself earlier.
67000 mi
US $117
Added coolant.
86000 mi
US $9
Replace passenger side DRL. Again.
102000 mi
US $75
Replaced passenger side DRL and passenger side brake light bulb.
UConnect working intermittently. Dealer updated software.
8700 mi
Nav system would reboot if a turn was missed. A software update was allied to correct the issue.
13000 mi
Nav system keeps rebooting and locks on missed turn when rerouting.
18700 mi
Nav system still does reroute properly when a turn is missed.
33000 mi
The nav issue was a software bug that when navigating to a GPS coordinate (non-adress) if a turn was missed the system would continually reboot or lockup. Jeep could not correct the issue.
15000 mi
Rattle in system when air is on. Replaced blower. Rattle still present, but now sporadic/lessening.
8600 mi
Control head of the AC controls was defective causing occasional clicking sound and intermitant cooling. Head replacement was under warranty.
2000 mi
A/c stopped working; blower does not work, lights at bottom of dial flashing
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.