Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 159 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
One of the air boxes had separated from itself creating a small leak that made a whistling noise with the fan. They snapped the part back together again. Apparently some fascia pieces had to come off to do it. Window regulator replaced
45000 mi
Coolant reservoir sensor defective, found by dealership. Replaced under warranty.
49000 mi
Window regulator making noise
32000 mi
(2) windshield wipers could not be turned off in a car wash
8680 mi
Replaced sensor to allow tail gate to lift by putting foot under rear bumper.
13640 mi
Tailgate sensor to foot operate opening had to be replaced again.
5580 mi
CarPlay interface with iPhone not working. Not charging, no connection. Progressive deterioration for last six months. Tried different phones, none worked. Apple software not working with Audi interface. Audi issue, not corrected and no apparent fix. Complete failure of iPhone plug-in interface.Bluetooth connection to telephone and car still operates, so phone can still be used hands free.
7127 mi
Surround view camera setting keeps reverting back to "garphic" from "camera". Dealer showed a document from Audi acknowledging the issue and stating a software update was pending. The document was dated November 2017. Audi had known about the issue for over a year but still couldn't fix a software bug.
9549 mi
Applied TSB 2053028/1 to fix the surround view camera reverting back to graphic
13811 mi
Foot-activated lift gate stopped working. The rear lid control module was replaced
19000 mi
Windows intermittently roll in opposite direction. Problem fixed after updating software in door control module per TSB
46000 mi
Rear hatch hands free kick sensor failed
15000 mi
pass front door lock/unlock not functioning
10000 mi
Drivers door window making clunking noise when closing, sporadically fails to roll all the way up. Technician found window regulator defective. Regulator replaced under warranty.
6000 mi
Passenger airbag sensor and warning cycles on/off repeatedly w/passenger in seat
23560 mi
random events after engine shutdown: closing of sunscreen, opening of sunroof, opening of tailgate. Dealer diagnosis and reset of some electrical systems,
37000 mi
US $175
Seat belt chime , intermittent on after latched.
40000 mi
US $160
Replaced driver side seat belt receiver to correct false chime activation during use.
All ok after repair.
Replaced (upgraded) B&O Radio, which died completely at 625 miles, rendering Bluetooth and most of MMI system inoperable. Dealer swapped unit from new car on lot, took a couple hours to diagnose and repair.
24000 mi
Headlight range control defective warning came up. Dealer fixed it under warranty. Dealer kept the vehicle for half a day..
20000 mi
Drivers seat controller for motor adjustments failed.
109000 mi
US $700
LED running light strand around passenger headlight went out. Turns out this is not a routine item, and it was diagnosed as the "LED module" for $700. I did NOT elect to do the repair, so now I drive around like a daytime running pirate with an eye patch.
External temperature sensor was not accurate. Dealer replaced sensor.
6680 mi
backup camera screen visual quit.
Some minor computer chip replaced under warrenty
13000 mi
The rear passenger light was not working. The dealership says they have to replace the entire light module, but it's not in stock.... So I have to come back in to have it replaced.
15000 mi
Replaced rear passenger lighting module. Identified as an issue on the previous report, but dealer had to order.
47000 mi
AC blow motor failed and was replaced.
31000 mi
Parking assist malfunction
47000 mi
Home Link module.
22940 mi
12 Volt Sockets not working. Dealer didn't fix a thing. Once the car was home, I changed the fuse and VOILA, it worked.
Broken radio on/off-volume knob. New knob installed.
16700 mi
Fan stopped blowing very hard. They flushed and reset the system and it was working better. auto up window wasn't raising window all the way. They had to replace two different parts.
20000 mi
Same problem as before... A/C freezes up, and very little air can blow through.
13500 mi
GPS antenna went bad
23560 mi
static cornering lights stopped working, message in display stating "Audi dynamic lighting defective" (but they worked). Problem was a burnt-out static cornering light bulb.
26000 mi
Hard drive bad in the MMI module. Controls radio/nav/phone.
26800 mi
Replace MMI hard drive, a $3,000 part. Thank goodness it was fixed under warranty.
21700 mi
A/C sensor failed. Part or a recall program for that vehicle. Also scheduled maintenance interval.
620 mi
Car had a control module not meant for the Canadian region. The Side Assist and Start and Go electronic module needed to be replaced and reprogrammed.
10000 mi
US $1200
Apparently liquid got on the MMI and shorted a button, had to replace entire MMI. Cup holder should go somewhere else, glad I love this car.
Headlight leveling system failed and the vehicle displayed a fault alert. A system scan at home showed multiple faults including headlights, cornering lights, driver seat ventilation and hybrid system issues. Required second visit to fully fix.
Bang & Olufsen HD Radio sound quality issue. Sound was being played in Mono only. Found a TSB online describing the symptoms and was resolved with updating the MMI software. Labor charge.
7000 mi
Contol button top came off
3100 mi
intermittent wipers non-functional since new.
44700 mi
US $240
Car has malfunction in driver airbag-found out its under recall but no parts available Malfunction in electrical system saying lights are out but they are not
46000 mi
US $85
Door locks malfunctioned- bad part in the door has to be replaced
36000 mi
Left rear fog light is out. Replacing bulb didn't fix issue. Cover is cracked as well.
41300 mi
Left rear fog light was repaired and cover was repplaced. Owner doesn't know the resolution, but it was more than just replacing the bulb.
4000 mi
Heated seats did not provide any adequate level of heat. A TSB had been issued for 2012 Q5 to correct this issue. the work took less than 1 hour.
25000 mi
Was closing rear Hatch and stopped it as it was going to hit. Next thing would not work. Dealer stated motor on rear Hatch was out
76000 mi
US $900
We needed to replace the starter.
86000 mi
Faulty Takara Airbag replacement
45240 mi
Power lift gate button sticks intermittently.
1000 mi
Rear plate lights went out, deal repaired under new car warranty.
52700 mi
C $200
door locks not working properly, sensor replaced
60700 mi
US $550
needed new starter
8500 mi
Heated seats not warming enough
3000 mi
Humidity sensor failure
4000 mi
Intermittent Wiper failure. Motor had to be replaced Replaced passenger side fog lamp bulb. This is the 5th problem in 3 months.
Replaced door mirror module, fuel pump, batteries (three times). Seems to be computer glitches that keep electrical things on. Audi is discussing with me.
Faulty hood switch caused vehicle to not read engine oil levels,mince it thought the hood was open but it was not.
92000 mi
US $300
Fan motor (blower) stopped working. No AC or defogger capabilities. Dealer repaired in a day.
122000 mi
US $65
Drivers side Xenon bulb replaced, notified by dashboard MFD, light still working but dim. Replaced with new Philips D3S. Access on earlier Q5's on driver side more difficult due to power steering fluid reservoir mounting behind the headlight assembly. Removal of reservoir and reservoir mounting bracket made access easier.
90125 mi
US $333
New level sensor for headlight adjuster was installed
52000 mi
US $85
Hood latch switch stopped working and was replaced under extended warranty program with $85 deductible
108200 mi
US $560
Replaced Blower Motor, Cleared faults with VCDS, New cabin air filter
2000 mi
tire pressure monitoring system indicator light on (false positive?) took car in 4 times. problem code not logged. could not find a problem. checked tire pressure & reset system. i consider the issue still open.
5000 mi
US $350
tpms light comes on. dealer failed to diagnose & fix after 4 attempts. reset system each time. has not returned after replacing damaged tire that was not covered by warrenty
34100 mi
Very low heat in heated seats
84940 mi
C $240
Headlight bulb burned out. $200! For bulb (not the headlight just the bulb) and $40 for labour
95000 mi
US $1000
Fan control panel shorted and was damaged so no fans at all were functioning.
5400 mi
AM Radio mute would unmute automatically
16000 mi
Unable to enter some street addresses in GPS
28000 mi
Backup camera display not working
65000 mi
US $50
Headlight
21000 mi
AC/heat computer module failing.
69800 mi
US $900
Rear wiper stopped working
30000 mi
Blower motor was replaced
37000 mi
Head Light bulb
46000 mi
US $500
Multifunction Switch. Windshield washer stopped working and other errors.
36000 mi
Audi finally came out with updated maps for Navigation after 3 years.... they updated for free, but still out of date as compared to google, garmin, etc....
36000 mi
Rear bumper lamp signaling bulb was out when it wasn't. Lamp holder replaced.
5000 mi
Satellite radio loses reception and cuts out- info screen lists "Linking" even when there is no obstruction to the signal. Can occur as frequently as every few seconds to not at all. Bluetooth disconnects from cell phone randomly. At times, car does not link at all, at others times it disconnects after a phone call is ended. Phone needs to be turned off, then on to establish a link.
1000 mi
Left LED daytime running light kept going on/off, 1st dealer diagnosed needs new headlight, but never called me to reschedule (they were supposedly ordering part). Second dealer replaced left headlight assembly.
8000 mi
My Bose stereo system stopped working. Dealer supected the amplifier, was told there was a recall. The dealer installed a software upgrade that took care of the problem.
4300 mi
Blackberry not 100% compatible with Bluetooth integration. Interface seizes all audio thinking a call is in place when there is no call.
The "select" button on the left side of steering wheel for answering incoming calls, etc. did not respond. It would allow me to scroll but was "dead" when attempting to push "select". Part had to be ordered so required return trip
14260 mi
Electric trunk switch was replaced under warranty due to water seepage into the switch.
44000 mi
Hood latch sensor bad - preventing oil level sensor reset after a low oil alert. Replaced under warranty.
38230 mi
US $350
Air conditioner controls could not be turned on, this includes the heater functions.
The recommendation was to replace blower motor and ECU.
I refused repair due to estimate of $1400.
I purchased and replaced both components from third party and found that this was not the problem.
The problem was rain water entering the cabin above the blower motor due plastic cover off under the hood. The water was under the front passenger seat. This water influenced a control module under the passenger seat. The solution was to dry the interior of the car. That's what I did with a heating fan. After the module was dry, the air conditioner and heater works again.
Air conditioning was not cooling the car. System recharged and repaired.
19000 mi
AC was leaking freon again; problem with valve found through an extensive investigation, and was replaced. Unit works perfectly now, better than when new.
3100 mi
TPMS light remained on,
17360 mi
Replaced 2 DRL modules
8060 mi
11000 mi
DRL out. Replaced module.
182000 mi
US $250
Charging light went on, no voltage increase when checking electrical system when running. Replaced alternator and all was fine, Alternator was hard to get to, under the engine and some hoses in the way.
5200 mi
Left front LED driving lights began blinking on and off. A new "module" was ordered and installed.
US $1200
The rear passenger side door would not lock
21000 mi
US $250
AC was blowing hot at idle and very low speeds. Both electric fans were OK. Slow leak could not be located. Recharge restored cold AC.
77000 mi
US $225
Multi Media software was updated to reflect missing availability of Satellite radio.
98000 mi
US $1000
AC Fan motor out. Replaced a regulator and fan.$717.00
Labor $196.00. The Audi service manager said he supposed the rain leaking was from an incorrectly installed tray like piece under the hood nearest the wipers. It was not snapped in correctly. It is not known when work could have been done that required the removal of the tray in the 1st place.
22940 mi
Convenience entry stopped working. A sensor was ordered, will be repaired tomorrow. Convenience entry not working. Door handle sensor defective.
24800 mi
Auto headlight levelling defective, left DRL out
119220 mi
C $3000
Starter replaced.
130660 mi
C $230
Headlight levelling sensor broke
168960 mi
C $120
Backup camera not working. They tried to track the problem for 1hour & could not find it, I was not prepared to spend more money trying to find it.
176080 mi
C $300
Backup camera faulty. Problem traced to faulty harness & repaired.
17000 mi
LED Daytime Running Lights on driver side went out. Dealer replaced LED DRL control module with updated version.
2000 mi
Mp3 (AMI) player did not work. Parts had to be ordered and replaced.
25800 mi
Led headlights went out.
36000 mi
Rear hatch sensor went for third time
7900 mi
Left side LED failure
Left side LED failure
9000 mi
Driver Seat memory modules need replacement.
13000 mi
US $313
Drivers seat memory broken for the third time.
4340 mi
Passenger side DRL went out - dealer replaced both L & R modules.
They also replaced streaking wiper blades - warranty
71000 mi
Audi assist (side blind spot warning system) stopped working and repair estimate was almost $2,500. I have not had work done!
5000 mi
In for routine service & electrical problems - multiple random bluetooth disconnects, all controls & nav stop working intermittently (restart car to correct); Dealer could not duplicate problem therefore nothing to repair. Problem continues rarely.
18200 mi
The power tailgate latch had to be replaced.
43800 mi
Audi MMI system went totally blank, would not start; car turned off, restarted a few minutes later; system rebooted and worked; dealer updated software to resolve issue, covered under warranty
184000 mi
US $600
Got a "Driver Headlight Dipped/Main Headlight Bulb" error message, took car to local Audi dealer and replaced both drivers and passengers sides, figuring if one went, the other is about to. New HID bulbs are much brighter. $600 bill is ridiculous to replace headlight bulbs, however. German engineering at its finest?
14880 mi
LED running lights-front left not working. I was told that it was likely a module and not the bulbs by service manager over the phone. Dealer replaced left module and also right module as problem is inherent with Q5. Work took 2 hours.
33480 mi
Heated seats never produced enough heat. Audi said it was normal in 2010, 2012 and agreed it was defective in 2013. I now have heat in the seat after 4 years both the back portion is still defective. I will fight again to get repared
26000 mi
detached sunroof drain-diagnosed on 2nd visit
1240 mi
Rear view mirror stopped working. Replaced it with a new one
98140 mi
C $600
Front condenser replaced
106640 mi
C $1900
Compressor and drier changed
30200 mi
Blower and blower control module replaced.
4000 mi
CD player quit and was replaced
5000 mi
CD player would not recognize a CD. Entire CD player replaced.
8060 mi
DRL lights out on Driver front.
4960 mi
Right LED Daytime Running Lights went out
8140 mi
Driver side DRL
11160 mi
MMI no longer working, could no longer control audio, nav etc. Would not shut off even after key removed from ignition,.
42000 mi
Blower motor shorting out. Replaced blower motor
15000 mi
Fan not strong at higher levels. Most notable when compared to "loaner" Audi A4 during service. Dlr checked it, replaced fan's motor. Maybe slight change, but not really noticable. Dlr said car design didn't allow for it 2 B strong.
32600 mi
The motor on the power seat (driver's side) was replaced due to a grinding noise.
LED turn signal portion of right rear tail light defective
23800 mi
Right rear side marker bulb burned out
31000 mi
Low oil light came on in error. Dealer replaced the latch under the hood, which had malfunctioned causing the light to stay on even after oil was topped off. Driver's door would not unlock with keyless entry. The key was working, not a battery problem. The car beeped and lights flashed in response to the button, but the door didn't unlock. The dealer ordered a part, but have not repaired yet.
31000 mi
Driver's door replacement part installed. Worked for a day, then stopped working again.
31000 mi
Driver's door would not unlock with keyless entry.
7000 mi
US $780
Center rear brakelight out- caused by electrical problem. Repaired under warranty. Cracked windshield $780.
25000 mi
Electrical issue with daytime running lights
13000 mi
LED DLR failed. Dealer told me it was a mfg. problem and bulletin had been issued.
23000 mi
LED driving lights failed. Both sides have now been replaced by AUDI under warrenty.
41000 mi
Passenger DRL unit failed. Driver side had previously failed. Looks like a problem with the units.
221340 mi
C $1200
pressure valve and A/C compressor were diagnosed as faulty. Don't forget to check the fuses guys, mine was blown too.
17000 mi
Lamp malfunction came on sporadically. Dealer could not replicate problem, and no error codes in system. Lamp malfunction warning light came on. Dealer was able to find problem this time. Rear hatch latch switch replaced.
20000 mi
LED daytime running lights were not working. Control units for headlights/DRL replaced.
79000 mi
US $340
Xenon bulb replaced
81800 mi
US $186
the left headlight bulb went out.
115000 mi
US $50
replaced the right rear bulb in the rear bumper. the screen for the infotainment system was flickering after replacing the right rear bulb in the rear bumper. Dealer claimed coincidence but I suspect they caused a short.
129000 mi
US $653
The infotainment screen was flickering. The radio had to be replaced.
15000 mi
Daytime running light (eyebrow LED) control module failed on right side. Modules replaced on both sides. Side assist failed. Replaced defective "Enable/Disable" switch at drivers door.
109000 mi
US $375
Initially the right rear door lock/unlock was intermittent with handle touch & remote. Didn't take for repair, thought I might replace door unit myself. Later the Sat radio just disappeared from the MMI. Considered replacing the unit myself again but, after reading a bunch about others having a similar problem & the fact that it is located high & behind the glovebox as well as one person reported a software update on the MMI fixed his sat radio. So being in for final air recall I had the MMI software updated. That fixed both issues!
10000 mi
center high mount brake light failure; technician opened it up and it began working again, but he ordered a replacement part to be installed a week later just to be sure.
12000 mi
Right daytime running light failed. There is a TSB+Recall out for this, dealer previously inspected and said my car did not have the defective parts. Obviously they were wrong.
They also completed a software update to the MMI system.
17000 mi
Headlights turned off while driving at night, car showed EDC, BRAKE, check engine lights, but kept driving. Headlights turned on and lamps cleared after ~5 seconds.
17000 mi
"Battery Interruptor" had loose cable, causing an intermittent failure during engine start.
9400 mi
LED DRL out
60300 mi
US $700
Lock actuator went bad
12000 mi
Passenger side LED driving lights went out. Dealer replaced passenger side LED driving lights. While they work, the LED driving lights on the right turn on/off before the LED driving lights on the left.
14000 mi
After initial repair of right-side LED lights and switch of R and L control modules, within a week, the left-side LED lights went out. Parts were ordered.
58000 mi
US $110
Replaced the driver side bulb
63000 mi
US $110
Replaced passenger headlight Temperature/Pressure switch went bad
145000 mi
US $50
Replaced AC low pressure switch
19200 mi
LED driving lights, driver side went out. Dealer replaced and also replaced the passenger side LED driving light.
39500 mi
US $220
Gas pressure sensor had broken/failed preventing the compressor from engaging. Part was replaced. A/C returned to normal. Replaced a gas pressure sensor which was preventing the compressor from engaging.
