Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 227 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
During normal check, they found a coolant leak and replaced water pump and other items. Provided loaner for time the car was in the shop. No cost to me. Very prompt with repair when the problem was noticed. There was no indication prior to going into the shop for the 20k check
38000 mi
Leaking thermostat housing replaced under factory warranty. Finally! It required multiple trips to the Audi dealer to demonstrate coolant loss over several months before they would approve the warranty repairs. Now that it is fixed. All is well. My wife and our family love the Q5.
The dealership found an issue with the Camshaft Adjuster Bridge. Rare enough that they called Audi and sent them pictures and then got their technical inputs. Replaced part and changed the oil.
89000 mi
US $1378
Replaced leaking thermostat housing. Water pump was replaced as well, as is standard practice when performing repairs such as this.
89000 mi
US $140
Engine missing badly and EPC light illuminated on dash. LImped to the Audi dealer who, after several days, said that the rings on cylinder 3 are bad and I needed a new engine. $18K. I said no thanks, paid their diagnostic fee and took it to an independent repair shop. Took Audi to independent repair shop after Audi dealer said it needed a new engine. The repair shop removed carbon deposits from valves and cylinder head and replaced the timing belt. Engine now runs like new. Total cost $3500.
Camshaft failure - complete failure, and had to be rebuilt. Car had about 80km on it at the time. Have since learned that this is an issue with some 2016's.
TDI Recall/Exhaust System, ECU Flash and Transmission shift points as well as engine choke/warm-up were all modified to new EPA approved settings. I am dissatisfied with changes made to transmission shifting/experiencing dropped gears approaching rolling stop, will be taking it back in for further work. Transmission shifted flawlessly prior to these changes.
1000 mi
Check Engine light on at 650 miles. Code is P20E8: Reductant pressure low. Dealer technician replaces Adblue (Urea) pump and resets light. 2 trips required since pump was not in stock at time of diagnosis.
20000 mi
Vehicle stalled and would not restart. Towed to dealer. Diagnosed bad fuel pump. Entire fuel system replaced under warranty including high pressure pump and all fuel lines.
22000 mi
Vehicle was dripping oil. Dealership found an o-ring missing from previous fuel systems repair. (Took to different dealer). O-ring was replaced under warranty.
14400 mi
Glow plug light came on and vehicle ran rough. Did not need a tow this time. Dealership found another defective High Pressure fuel pump. Replaced under warranty.
21615 mi
Check Engine Light on. Dealer found code for EGR temperature sensor. Sensor replaced under warranty. Check Engine Light on. Glow plug light flashing. Dealer found codes for 'throttle body stuck open/closed'. Dealer cleaned throttle plate and reset system but code returned. Dealer then replaced throttle body assembly. Appears to work normally.
Ad Blue pump (TDI [diesel]) was faulty. Audi replaced faulty pump under warranty.
21700 mi
Check engine light came on solid. Ad blue warning also aloears with 1k kms left to drive. Dealer inspected vehicle and noted corrosion on Ad-blue sensor. Cleaned sensor, resealed and re-set system.
24000 mi
CEL light came on. Dealer determined a bad knock sensor. Knock sensor replaced. CEL lamp came on. Dealer determined it was caused by a dirty O2 sensor. Sensor was cleaned by not replaced.
48360 mi
Modification of the diesel motor ( computer recalibration )as per the settlement with EPA and Audi
88000 mi
Hesitation under initial acceleration. Dealer diagnosed dried fuel in the lines and cleaned the line.
Known TSI engine problem of O-rings scoring the cylinders and causing significant oil consumption. Supposed to only apply to 2012 and earlier models, but this is apparently not so. The repair seems to have been well developed and executed.
5000 mi
fuel vapor hose loose
55000 mi
US $8
vehicle is burning oil and need to occasionally add oil to crankcase. Amount depends on how long I have driven before noticing.
48000 mi
US $250
Noticed what seemed to be oil near the dip stick. I had purchased a nice aftermarket dip stick from ECS Tuning so I could easily check the oil. This oil near the dip stick made me think the engine was building internal pressure. After some internet research I realized the oil separator was failing. This is sort of what us old time mechanics call the PCV valve. On a regular car it would be $10. On the Audi Q5 the separator was $250. Ouch.
84000 mi
US $1200
Leaking water pump
85000 mi
Oil level kept dropping (1 quart every 250 miles). Mechanic diagnosed leaking piston rings. Repair deferred due to estimated cost ($9000).
92000 mi
US $771
Check engine and EPC lights came on; replaced coil packs and spark plugs
Oil system had reported low and instructed to add a quart. Added a quart and all seemed fine. On return trip the same thing happened. Only added .5 quarts. Vehicle has no dipstick to verify. Dealer removed 2.5 quarts of excess oil.
3100 mi
Check engine light on
8000 mi
Fuel sending unit faulty. Replaced under warranty
80076 mi
US $3550
Failed breather (PCV) valve. Replaced valve, gaskets and seals. While disassembling engine for prior repair, water pump was found to be leaking. Replaced water pump and coolant.
54000 mi
Exhaust flex pipe: flex joints in exhaust flex pipes are broken and leaking exhaust under the driver and passenger compartment. bad crankcase breather valve
57767 mi
US $1500
I had the typical PCV and water pump replaced at the same time. these are typical issues with the 3.0 six. kind of early to have them , but it happens.
14000 mi
Gas tank seal recall and airbag recall, along with routine service like oil change
Ignition/Glow Plug fault indicator illuminated. Dealer replaced fuel pump several fuel lines and gaskets.
33000 mi
TDI recall
8000 mi
Glow plug indicator was flashing, dealer updated software
11000 mi
Glow plug indicator was flashing, dealer replaced in tank Fuel pump
27000 mi
US $10000
Major fuel failure. New lines from tank, low and high pressure pumps, fuel rails and injectors. Took a week to diagnose and two more to repair. 34 labour hours.
50000 mi
Fix diesel emission cheat problem
43000 mi
Replace defective glow plug in one cylinder.
16000 mi
Glow plug indicator was flashing, dealer replaced in tank Fuel pump
Safety recall #19N4 : After run coolant Pump.
The electric coolant pump may experience a short circuit and overheat. Audi was not able the handle the repair now and we have to wait until late 2018 to be inform about the schedule for the repair.
Timing chain and timing chain tensioner needed replaced.
120000 mi
US $6600
Excessive oil consumption required adding 1 quart of oil every 400 miles. Excessive oil consumption was caused by a known issue with Audi pistons/rings that needed replaced.
Engine light on. Some valve related to pollution control was replaced under a manufacturers recall. This solved light problem
62000 mi
C $300
Tech advised timing chain tensioner was on it’s last legs and could fail anytime with catastrophic results. Have read many Audi/VW blogs indicating this has been a big problem with their otherwise excellent 4 cyl. Engine.
Didn’ t Do the repair. Traded it on a 2018 Q5.
20000 mi
Fuel injector stuck open; required replacement of injector, all plugs due to fouling, oil change due to potential contamination
47000 mi
Oil Separator. All were under warranty.
84000 mi
US $300
It started out with rough idling when stopped at traffic lights without any warning signs/messages. I had to rev it up to keep the engine from stalling. Took it to the dealer, they said that the cam shaft was loose. They replaced the cam shaft, timing chain tensioner, cam bridge. Still having same problem, but now some check engine code showed up. They looked at it again and found out that one of the cylinder had very low compression. They opened it up and saw piston/cylinder #1 was damaged, and suggested engine replacement. Repairs covered under extended warranty. I suspected that the tensioner cause the problem in the first place, but since it's a known problem with 2.0T engine with previous model years, but they don't want to admit it.
41000 mi
Valve spring broke.
49300 mi
Crankcase pressure valve replaced under Audi service bulletin.
72000 mi
Electric coolant pump software recall
22000 mi
Bad vibration felt in the cabin
42000 mi
Crankcase pressure regulator valve
74000 mi
US $60
Replaced fuel pump in gas tank.
15000 mi
Turbo bypass valve failed resulting in a check engine light. Dealer replaced the valve.
Engine "EPC" light would come on under certain driving conditions. No other symptom. Dealer replaced oil pressure switch
131440 mi
C $1500
Car was overheating. Volkswagen dealer changed thermostat and water pump.
620 mi
Malfunction Indicator Light (MIL) came on at 250km. Error codes P2006 and P2007, stuck intake manifold flaps. Problem was a leaky diaphragm, delay caused by need to manufacture new parts.
Check Engine light came on. Vacuum pump had malfunction.
61139 mi
US $1888
Timing chain stretched. Found that intake cam jumped 3 teeth on chain. No other damage found. Replaced timing chain tensioner, chain and cover.
106184 mi
US $570
Upper timing chain cover stage 3 leak. Oil leaking from electrical connector of solenoid valve also. Replace upper timing chain cover gaskets, CAM adjustment, solenoid valve and seal.
60500 mi
US $1001
It needed a water pump replaced
46540 mi
J329 Relay was defective. Caused car to stall while driving.
48860 mi
Check engine light on. Crankcase breather required replacement.
97960 mi
Timing chain tensioners have failed. Needs a new timing chain and the associated gaskets and bolts.
52000 mi
US $2800
Water pump also radiator because used to much bars leak so radiator replacement was recommended
41500 mi
Replace a faulty PCV of oil pressure regulator (they called it both).
44000 mi
MIL light illuminated + parking brake malfunction + stabilization programme fault, car wouldn't start.
TSB found, updated software
49600 mi
Replaced sensor
67580 mi
C $6000
Turbo charger
35000 mi
Crankcase breather failed
39800 mi
US $1524
Water pump leaking.
75000 mi
US $1184
Water pump leaking Leaking gasket
8680 mi
Drain in fueling cockpit was clogged. Repaired on warranty.
23560 mi
Water pump failed.
29140 mi
Vacuum hose disconnected while driving. Limped to dealer. Dealer diagnosed and repaired on the spot.
31000 mi
Crankcase ventilation valve
40700 mi
17261913 Pressure regulating (breather) valve replaced after check engine light
43000 mi
US $5
added another qt of engine oil
44000 mi
US $10
added another qt of engine oil
48700 mi
US $10
added 1 qt. of oil
51300 mi
US $10
added 1 qt. of oil
53000 mi
US $9
Added 1 qt. of oil
69645 mi
US $183
rotted out exhaust clamp
13000 mi
Apparently, a fuel injector failed, causing the car to enter limp mode, smoke terribly and shudder. The car was towed to a dealership. They replaced the failed injector. I fought to have all injectors replaced and Audi allowed it.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
64000 mi
Emissions warranty activated to clean out engine
15700 mi
Bad Cam Filter Sensor part had to be ordered
71000 mi
US $450
Recall for fuel flange and cleaning engine parts
62100 mi
Fuel tank vapor canister solenoid valve failure caused check-engine light
102000 mi
Emissions system. Check engine light came on. Did not notice any change in performance. Took vehicle to dealership where they determined the problem was carbon buildup in the secondary air injection system. Audi extended the warranty to cover this issue.
Phase 2 - Oil Consumption fix. Pulled engine, replaced pistons and rings, replaced engine. Test drove. One part was not covered that was suggested to replace, the Cam Bridge. We elected to replace for the cost of the part only.
95000 mi
US $405
Fuel injector stuck open. Dealer replaced injector and two coil packs Dealer gave us the car after fuel injector repair. Check engine light came on again in 20 miles. Drove to dealer, they said the catalytic converter was bad, quoted $1400. I declined, replaced w/ aftermarket cat myself and cleared code.
81300 mi
US $400
Since last dealer visit, engine ran poorly. I replaced all 4 injectors with new, what the dealer should have done when they were in there last month. Engine runs fine now.
103000 mi
US $28
Coil pack replacement. Symptoms not typical of coil pack failure, random codes thrown.
61000 mi
US $160
Intermittent no crank and then check engine light.
Relay for the ECU replaced.
98000 mi
US $1000
Oil consumption
99000 mi
US $225
PCV failed
124000 mi
US $43
Center exhaust dual clamp exhaust sleeve loosened up allowing exhaust leak. Assembly's two clamps made of galvanized steel disintegrated leaving only the loose stainless steel half sleeves to hold the two exhaust pipe sections together.
64800 mi
overuse of oil - currently calculating oil usage - do not know success of repair yet. Still determining
69000 mi
burning of oil
43900 mi
Replaced pistons and rings to stop oil consumption.
67000 mi
US $3546
turbo broke
83800 mi
US $530
Water Pump replaced - "leaky thermostat"
95000 mi
US $7000
Timing chain. Engine mostly destroyed. Car was left in Florida in the shop - owner gave me $1000 and we had to come back from Florida by another car. Audi would not take any responsibility for that failure because car was few months over 10 years. Total loss and disastrous vacations.
Now we switched to Lexus...
72700 mi
excessive oil use..would have cost over $4000 to fix
79000 mi
US $18000
2012 Audi were not supposed to have oil consumption issue..but they do!!!!
My Q5 uses 1.5 qts every 1000 miles...beware!!!
The cost for repair is $3600 to replace pistons and rings
38500 mi
Consumed a lot of engine oil (1qt every 500 miles). Audi was aware of the issue and replaced a few parts. No longer having the issue after 3000 miles.
62000 mi
High oil consumption, higher than after piston and ring change a month earlier. After 3 weeks of having vehicle, they replaced entire engine. Thankfully, car was CPO so under warranty.
35000 mi
Oil valve replacement. Car was burning oil at higher than normal rate.
13000 mi
Vehicle intermittently lost all power while accelerating. Computer showed multiple faults. Was determined to be fuel pump regulator. Replaced.
12000 mi
Engine burns oil. The dealership would cover it under the warranty but the fix was new rings. I didn't want to hassle with that. I bought a Toyota because their quality is incredible.
15000 mi
Forum post of new transmission tsb for shift smoothness. Although only minor in our Q5 decided to have done while in for 15k audicars service "Grumbling" noise as engine is idled in mornings...
50300 mi
bad valves, car was using oil
63240 mi
At my request dealer did oil consumption test. Determined to be using excessive oil. Dealer did repair including replacing pistons. Took 5 working days. Dealer arranged rental for me. Oil consumption greatly improved.
95480 mi
Oil leak. Repaired under extended warranty. Took 2 days to complete. Oil leak previously thought repaired was not.
66960 mi
C $330
Replaced serpentine belt and belt tensioner pulley
43000 mi
Fuel pump control module was faulty and was replaced under warranty
43700 mi
he car has been shuddering, stuttering while cold starting in the morning. It starts and runs fine the rest of the day. The EPC and Check Engine lights come on and stay on for about 15 seconds. TSB 2024812/4 Software Update and Replace Pressure Regulator
68000 mi
US $89
oil separator or PCV was broken so it was replaced under the extended warranty program
85000 mi
Oil consumption test
85800 mi
US $507
Replaced pistons, gaskets, seal rings, sealant, and coolant;
Warranty - Fuel filter flange protective film;
Replaced timing chain & tensioner
107500 mi
US $1900
radiator and radiator fans replaced along with coolant. one of the radiator fans broke and damaged the radiator causing coolant leakage.
108000 mi
US $1960
Radiator and fan replacement
28000 mi
Cracked engine block caused by a broken driveshaft bolt. Engine had severe vibration and oil leak. New engine replacement under warranty. Took total of 3 weeks. Cracked engine block caused by a broken driveshaft bolt. Engine had severe vibration and oil leak. New engine replacement under warranty. Took total of 3 weeks.
42640 mi
Oil consumption. Replaced pistons
77700 mi
Pistons replaced under extended warranty due to oil useage
45000 mi
Engine oil light came on prior to scheduled service. Dealer acknowledged faulty sensor and repaired it.
83000 mi
Oil consumption test in July indicated my car was Burning oil at 60% rate. Dealer successfully convinced Audi to replace Pistons at no charge based on previous complaints. Audi agreed since I am the original owner and always have it serviced by Audi dealerships.
27800 mi
Turbo failed and was replaced under warranty.
48800 mi
Car was burning oil too quickly. Company sponsored repair campaign replacing Pistons and Rings.
56000 mi
Check engine light came on due to leaking crankshaft seal. Seal and screw replaced. Road tested.
56500 mi
Oil consumption test confirmed high oil burn rate. Pistons replaced. While engine was out due to oil consumption repairs, leaking water pump discovered and replaced.
92000 mi
US $530
Check engine light on; code thrown was too lean off idle; cleared code myself but came back and was persistent; shop replaced the crankcase ventilation assembly.
95000 mi
US $2900
Timing chain snapped, damaged cylinder head.
122000 mi
US $200
Malfunctioning ignition coil causing vehicle to misfire on acceleration. Coil replaced.
68700 mi
US $85
Yellow engine warning light came on. Engine air intake valve had a broken seal.
72000 mi
US $85
Engine slipped when down shifting for acceleration. Had to replace an engine coil. Covered by extended warranty.
80000 mi
US $85
Car started shuddering. Engine light came on and started flashing, then went back off, then back on and off again. Replaced a faulty engine coil.
82300 mi
Burning oil at a very fast rate (quart every 500 miles). Engine was refurbished as part of the Audi class action lawsuit.
165000 mi
US $2200
Engine needed to be re-built because the timing chain was off.
170000 mi
US $400
Car started shaking while it was being driven, and the yellow check engine light started flashing. One engine coil needed to be replaced, but we ended up replacing all 4 and all spark plugs as well.
40000 mi
Q5 was consuming oil more frequent that regular scheduled maintenance (had to top it off w/ 1qt.)
41000 mi
clogged fuel filter that manifested itself by bucking/hesitation upon acceleration
44000 mi
Excessive oil use
70200 mi
US $900
Excessive oil use. Brought in several times for same issue. This time Audi said it was a faulty hood latch that somehow is connected to the oil gauge reporting.
76000 mi
Excessive oil use
82000 mi
US $300
"Check Engine" light came on. Tear in air intake diaphragm.
88000 mi
US $1600
Pistons replaced due to high oil consumption. Water pump replaced
22000 mi
US $1000
Excessive oil consumption in the 2.0t. Seals and other affected parts replaced per Audi TSB.
26100 mi
Car was towed to Audi service (blinking engine light indicates serious problem, undrivable car) to replace coils. Tech said this was a non-recall issue, but that Audi acknowledges a problem, so coils were replaced free of charge.
30000 mi
US $800
Excessive oil consumption, round 2. This is a known problem and involves a 2-step fix. Step 1 was already done, but I was never told to bring the car back in 1000 miles for a check-up. Oil consumption increased subsequent to first repair.
31000 mi
Excessive oil consumption required major engine service- pistons, rings, etc per Audi TSB for 2nd round service subsequent to 1st service not fixing the problem. Repair seems to be successful, but there are not enough miles on it to know.
62000 mi
US $600
Replace faulty breather valve. May be related to prior service for excessive oil consumption.
67000 mi
Timing chain broke. The entire engine needed to be replaced because this is an interference engine. It is a known problem and resulted in a class action lawsuit.
3200 mi
Replace failed transmission control computer. Replace failed transmission control computer.
engine light on. cam chain system dysfunction - told that I need a new engine -cost 7950! Car always serviced on time at the dealership. Update: Audi paid 75% of the cost.
23100 mi
Transmission control unit reflash to address tranny smoothness.
33100 mi
Carbon buildup on secondary air intakes. Engine brought down to allow proper access to the SAI ports.
41368 mi
US $4581
Problem: rough idle, OBDII codes indicating crank position and cam position sensors out of range.
Cause:timing chain jumped tooth/teeth.
Known problem on 3.2L engine. Chain tentioner and guides suspected.
Solution: replacement of guides and tentioners timing chain out of position.
Changed tensioner and valve.
76880 mi
Air pump throwing error codes for both cylinder banks.
Airbag recall
Throttle body was decarbonated & airbag was replaced
8000 mi
Coolant sensor malfunction. Sensor was replaced.
16000 mi
Engine light came on. Left car for one day - they determined problem was oxygen sensor. They reset & asked me to watch it & said if light returns it would be replaced.It returned intermittently and the sensor was then replaced.
95017 mi
US $1100
Replaced faulty coolant thermostat causing the check engine light to come on.
Engine overheat light started flashing. was driving home anyhow, got within 10 metres and told to stop driving and call Audi assist. Checked handbook and coolant reservoir-totally empty-coolant sprayed all over engine bay. Car recovered.
Transmission TSB, problem with clutches slipping in the S-Tronic transmission. Software was updated and problem was solved.
11160 mi
Accessory belt replaced because it was about to break. There was a clunk in the engine bay each time the belt pieces hit a metal part near it.
19840 mi
Accessory belt had to be replaced after it broke while driving, leaving the car with no hydraulic steering. The dealer replaced it with a new redesigned belt.
29140 mi
$220
MIL light illuminated and Diesel preheat light started flashing. Took it to the dealer and they cleared the code. It came back immediately affecting driveability. The exhaust pressure sensor was replaced and the problem was solved.
audi excessive oil consumption. 1lt/300km. First They Replaced Rings an Pistons (Stage 1 Fix) First Fix failed their tests and then the whole engine was replaced plus the turbo booster (waste gate problem).
85660 mi
Waterpump failure. (Water leaking probably where pump-body seals with the engine). The pump failed 6000Km after full engine replacement (excessive oil consumption). Dealer replaced the pump with a new one under Warranty.
89900 mi
Water pump developed a slight leak.
92380 mi
Replace Water Pump (second water pump repair this year)
94860 mi
€125
Replace Four Ignition Coils
Replace PCV Valve
27900 mi
$500
The water pump was replaced.
66340 mi
Pistons and conrods were replaced due to high oil consumption. Still have not driven the car because I'm away.
Car barely reaches temperature and when driving downhill temperature decreases to 70 degrees Dealer tried to reset motors for electronic thermostat. But now car does not reach 90 degrees at all anymore. Stays cool and only reaches about 80 degrees under load.
89440 mi
$3000
Coolant leak. We thought first it was a leaking EGR valve or water pump. Actually the head gasket, and had to replace the cylinder head.
Plastic water pump failed. It got replaced by a metal one.
34900 mi
fuel rail pressure sensor malfunctionned
49600 mi
Carbon build up cleaning
84640 mi
C $500
An electric water pump died
110660 mi
C $260
Rough idle. Small pump changed
37200 mi
C $700
Carbon build up needed to be cleaned
43000 mi
Carbon build up in secondary airport behind engine.
49000 mi
Thermostat stuck in cooling system causing check engine light. Replaced thermostat.
57000 mi
Thermostat went out and needed to be replaced.
1000 mi
Jerky downshift from 2nd to 1st gear. Updated transmission software, it is all good now. Hope it won't come back ever.
8000 mi
Defected water pump causes no coolant left al all. Towed to dealer and repaired in half day.
8000 mi
EPC light is on when engine is turned on. Not reproduced after that. But diagnosis shows a cam actuator senor has something wrong. Replaced and so far is fine.
22940 mi
bad injectors
19500 mi
clogged air intakes....had to remove engine to get at them.
28520 mi
Slight delay in accelerating.
44020 mi
C $855
Partially clogged air port
8200 mi
While driving antifreeze reservoir warning light and alarm sounded. Pulled over and checked -- reservoir was empty. Called Audi roadside assist. and vehicle was towed to dealer. Next day water pump was replaced.
22000 mi
US $145
Car would miss and EPC light would come on. Problem could not be duplicated for the 8 days they had it. As soon as I picked it up and drove off, it happened again. Turned around and brought it back, they then said it was a spark plug.
1000 mi
Transmission bump when slowing down gradually, usually gear 2 to 1 and vice versa from gear 1 to 2.
98000 mi
Strong fuel smell in cabin. Leak at fuel filter above gas tank under right rear seat. Issue under recall notice; fuel filter flange leaking, parts replaced; foil, grommet, washer, coupllpiec, flange. Parts cost to dealer $21.32. Separate trip from fan motor repair.
10000 mi
Water pump developed a severe leak resulting in engine overheating. Vehicle was towed to dealer. Pump was replaced.
145861 mi
US $2853
Fuel pump starting leaking and was replaced.
60140 mi
C $3000
Engine leak
632 mi
transmission hard downshift, reprogrammed
5000 mi
MIL (Malfunction Indicator Lamp) on - Exhaust problem; repaired at dealer.
US $1058
Damage to engine wiring harness that was present on delivery of car. Audi did not cover under warranty. $1058 & 3 weeks to repair. Water pump failed
8680 mi
Coolant was leaking. The plastic water pump was replaced by the new metal one. Coolant was leaking.
The plastic water pump was replaced by the new metal one.
33480 mi
Carbon build up in the engine that needed to be cleaned. 1 day job to correct.
8100 mi
OEM plastic water pump failed, causing loss of coolant. Dealer replaced with metal water pump. replace leaking plastic water pump.
37700 mi
US $145
The gas cap failed to lock causing check engine light. Had to wait 2 days for parts. I also had the brakes flushed and bled. I have after market carbon ceramic pads on it.
46000 mi
Emissions Breathing tube were clogged with carbon deposit. They said it was from using non tier one fuels. Fortunately the emission systems is warrantied for 10 years and 100k miles.
55500 mi
Emission control valve and recirculation tubes were clogged with carbon deposits. A common problem with Direct injection engines(no fuel spray to clean valves & heads).
67000 mi
Had a rough idle, engine was visibly shaking. Thought it was a bad coil or plug. Dealer diagnoses was a bad cam or cam adjuster gear. Either way it was going to cost 3-4 grand. Known issue with some 3.2 engines. Should have been a recall
11000 mi
Humming noise audible at certain RPMs was replicated in other Q5s with same engine type. Audi said it is "normal" exhaust note at certain RPMs, so no repair done at this time. Audi said noise coming from exhaust is "normal" and other same-model cars make it, so no repair is necessary at this time.
28000 mi
MIL on, found defective cam position sensor, replaced and all is good.
75000 mi
US $100
Water pump leaking, it was replaced under extended warranty.
9000 mi
transmission jerk in low speed and Audi said have to wait until new update software come out.
99000 mi
US $200
Clogged smog system
26000 mi
4 days after 25K mile servicing, water pump let go, dumped antifreeze on garage floor; car unable to be used; flatbedded to dealer, replaced water pump that day, car returned to us that evening; common problem for 2010 Q5 models
68400 mi
600 mile test for excessive oil consumption; ran low in August, dealer ran test to see if engine burning oil; results were inconclusive;
176000 mi
US $1700
Engine Fault codes determined clogged air and fuel intakes, system was disassembled and cleaned, reassembled;
22940 mi
Engine sputtered during starting and check engine light came on. Reset light.
48380 mi
Water pump seal failed, all coolant lost.
74400 mi
C $800
Q5 cold start problems for a long time, since about 10K km. Dealer never found. More recently misfire with cold starts & the engine check light came on. Ran diagnostics, said "leaking injectors" & all 6 replaced. Audi paid parts, I paid labor. Same day I picked it up, light back on. Further investigation found exhaust ports clogged with carbon. Engine removed to clean the carbon buildup. Audi blames bad US gas, I now use only Shell as recommended. Audi paid $1500, I paid $800.
119220 mi
C $3000
All fuel injectors replaced, valves cleaned of carbon deposits.
10500 mi
Coolant was leaking, defective water pump replaced.
57000 mi
US $100
EPC light went on and off randomly. Faulty evaporator purge valve and cam actuator replaced.
13000 mi
Blown water pump.
23700 mi
water pump leaking slightly, replaced. 25k service performed.
1000 mi
Clunky transmission shifting when coming to a atop.
3000 mi
Car hesitates before accelerating from a stop, 'bad' shifting at low speeds, lack of power at low speeds.
4000 mi
Dealer cannot replicate hesitation.
8000 mi
Water pump replaced per TSB
12000 mi
Bad O2 sensor reading. Software update fixed per tsb.
13020 mi
Water pump failure.
11000 mi
Camshaft actuator failed, caused car to drive in limp-mode with max. 4000 RPM. Parts had to be ordered. CEL and other warnings came on intermittently while waiting for parts.
15000 mi
Plastic water pump replace with metal as housing broken/leaking.
26000 mi
Faulty water pump. Dealer described original was plastic impeller replaced with metal impeller. Audi offered extended warranty and no charge (5/100,000) and maintanence contract free for next Audi purchase
11700 mi
Water pump failure, spewing coolant, overheating.
15000 mi
Water pump complete failure
36000 mi
Port cleaning for carbon build up
8860 mi
Warning came on to "Stop Engine & Check Coolant Level" Low Coolant Light illuminated and remained flashing. Stopped within 5 min to check - Coolant had leaked and splashed all over engine compartment.
Called Roadside Assistance - veh towed
40500 mi
Vehicle needed engine-out service to clean carbon buildup. Common problem with VW/Audi direct injection engines, covered under emissions warranty through 100k miles.
21000 mi
Coolant line leak at the water pump.
740 mi
Surge in transmission, jerking/lag when accelerating from a stop
42660 mi
Carbon build-up caused MIL to come on.
85000 mi
US $78
Very small leak in EVAP system detected, seems to be the purge valve, only happens when cold in the morning.
148000 mi
US $1200
Cooling system started to leak, looks like it was a combo of the thermostat and coolant flange, both needed the intake removed to expose the valley. Getting parts was the biggest problem Audi parts were delayed and pricey.
43800 mi
Check engine light on. Dealer stated the secondary airports had carbon buildup. Dealer cleaned out airports, retested amd all clear.
Replace 6 fuel injectors and clean carbon buildup in intake. New amplifier installed.
Oil change and filters
38000 mi
Check engine light was intermittent. Finally came on and stayed on. Took three trips to dealer to determine problem. Dealer replaced cam shaft position sensor.
51000 mi
Air injection
58000 mi
Recall. Check fuel pump flange for leakage.
18000 mi
We had begun to receive “cam positioner” yellow check engine lights intermittently. We always serviced the car at the local Audi dealer, Charleston, SC, who replaced the cam position sensor once and then we traded.
14000 mi
Water pump replaced
5000 mi
The car shuddered and the engine knocked
36800 mi
the FSI engine has that problem of carbon build-up over time, so every now and while the injectors need to be cleaned or replaced depending on what audi tech. department sees.
59000 mi
CEL came on and when scanned got a code P0638 ( Throttle Actuator Control Range). The mechanic told me that it's some kind of carbon that's building on throttle body. May need some cleaning but it runs fine.
100000 mi
US $355
carbon build-up cleaning was performed under the warranty issued by Audi for that problem ( till 100,000 miles). However, the fuel injectors did need cleaning and that's what I had to pay for.
81000 mi
US $1800
Engine bracket repair.
15000 mi
Water pump housing cracked resulting in total coolant leak. Car towed to dealership and part replaced under warranty.
51000 mi
Secondary air system malfunction
43700 mi
Replace throttle body under warrenty.
23000 mi
Water Pump failed draining coolant from vehicle.
15000 mi
Water pump failed
82000 mi
US $300
Cam sensor
340 mi
Cheap Premium gas caused random misfires and check engine light. Will only put in Mobil or Sunoco
17000 mi
When "start" button pushed, car cranked once and died completely (symptoms of no battery connected). After 10 minutes, car turned itself back on, struggled and started. MMI clock reset to 12AM. Dealer installed "data bus" update. Same again a week later.