

TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137145 TSB ID: SSM 47265 Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing |
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05/21/18 | NHTSA ID: 10137134 TSB ID: SSM 47235 Some 2016 edge/mkx vehicles may exhibit an illuminated adaptive/active steering fault message in the instrument panel cluster (ipc) message center with diagnostic trouble codes (dtcs) u3000, c2003, b137f, b1380, u210a, and u2000 stored in t |
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05/21/18 | NHTSA ID: 10137115 TSB ID: SSM 47204 Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th |
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05/21/18 | Transmission and Drivetrain | NHTSA ID: 10137076 TSB ID: TSB18-2097 Some 2016-2017 edge vehicles equipped with a 2.0l ecoboost engine may exhibit an illuminated mil with dtc p0036 stored in the powertrain control module (pcm). follow the service procedure steps to correct the condition. |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Other | NHTSA ID: 10137131 TSB ID: SSM 47230 Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/police interceptor sedan/explorer/police interceptor utility vehicles equipped with awd and built on or before 30-jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr |
05/21/18 | Other | NHTSA ID: 10137141 TSB ID: SSM 47251 Some 2015-2018 edge and 2016-2018 mkx vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. to correct this concern, reconfigure the front controls interface |
05/14/18 | NHTSA ID: 10136580 TSB ID: TSB18-2057 Some 2015-2018 edge and 2016-2018 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. customers may indicate the odor smells like sulfur or exhaust odors are entering th |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
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05/14/18 | Other | NHTSA ID: 10136579 TSB ID: TSB18-2055 Some 2015-2017 edge vehicles built on or before 10-aug-2017 and 2016-2018 mkx vehicles built on or before 15-dec-2017, equipped with a power liftgate and the hands-free liftgate activation feature may exhibit the liftgate opening or closing |
05/14/18 | Other | NHTSA ID: 10136575 TSB ID: TSB18-2042 Some 2015-2018 edge and 2016-2018 mkx vehicles equipped with a power liftgate and built on or before 2-jan-2018 may exhibit an intermittent bounce back after closing has been commanded. follow the service procedure steps to correct this con |
01/29/18 | NHTSA ID: 10127401 TSB ID: 17-2235 Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127410 TSB ID: SSM 46906 Some 2015-2018 f150/edge, 2016-2018 mkx and 2017-2018 fusion, continental vehicles equipped with a 2.7l engine may experience a malfunction indicator lamp (mil) and/or wrench lamp with diagnostic trouble codes (dtcs): p0116, p0117, p0118, p |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Other | NHTSA ID: 10125065 TSB ID: tsb17-2198 Some 2015-2017 edge and 2016-2017 mkx vehicles, equipped with a power liftgate, and built on or before 13-sep-2017 may exhibit a liftgate that intermittently opens uncommanded while parked with no keys near the vehicle. follow the service p |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Other | NHTSA ID: 10119686 TSB ID: 17B28 Certain 2015 model year flex and taurus, 2015-2016 model year c-max, and mks, and 2016 model year edge, fusion, mkz, and transit connect vehicles - electronic throttle body replacement |
10/21/17 | Other | NHTSA ID: 10119658 TSB ID: TSB 17-0065 Some 2015-2017 edge and 2016-2017 mkx vehicles built on or before 15-apr-2017 and 2017 continental vehicles built on or before 19-oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. this may be due to the mov |
08/25/17 | Other | NHTSA ID: 10115943 TSB ID: TSB17-0056 Some 2015-2017 edge vehicles may exhibit dirt and/or dust accumulation at the bottom of the front and/or rear door openings. this may be due to extended driving on non-paved roads. follow the service procedure steps to correct the condition |
08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109063 TSB ID: SSM 46069 Some 2015-2016 vehicles equipped with 6f50/6f55 transmission built on 11/2/2015 and through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or dtcs p0715, p0717, p0756 and/or p2701. this may be caused by the direct clutch snap ring ou |
08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109029 TSB ID: TSB 16-0111 Some 2014-2016 fusion and 2015-2016 edge vehicles equipped with a 6f35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (mil) with a harsh transmission engagement after an active stop/start ev |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109065 TSB ID: SSM 46071 For 2015-2016 edge vehicles, update the integrated diagnostic software (ids) to version 102.02 or higher prior to reprogramming or installing an anti-lock brake system (abs) module. |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109054 TSB ID: SSM 46048 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109001 TSB ID: TSB 17-2068 Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109004 TSB ID: SSM 46465 Some 2016 edge/explorer/f-150/mustang built on or before 01-nov-2016 and equipped with a 4.2-inch fcdim may exhibit a blank screen. to correct the concern, reprogram the fcdim to the latest level using ids release 104.02 or higher. make sur |
08/01/17 | Other | NHTSA ID: 10109012 TSB ID: SSM 46522 2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109074 TSB ID: SSM 46096 Some 2015-2016 edge vehicles may exhibit a roof opening panel that is slow to close, stops, or bounces back while closing. refer to the revised wsm, section 501-17 for updated cleaning procedure and diagnostics. |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100507 TSB ID: SSM 46481 Some 2016 and 2017 edge/mkx vehicles equipped with lane keeping system, adaptive steering, and built on or before 01-feb-2017 may exhibit an inoperative lane keeping system. if the vehicle exhibits this concern, reprogram the secm to the la |
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05/22/17 | Other | NHTSA ID: 10100067 TSB ID: SSM 46465 Some 2016 edge/explorer/f-150/mustang built on or before 01-nov-2016 and equipped with a 4.2-inch fcdim may exhibit a blank screen. to correct the concern, reprogram the fcdim to the latest level using ids release 104.02 or higher. make sur |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
05/15/17 | NHTSA ID: 10099088 TSB ID: TSB 17-0035 Some 2015-2017 edge and 2016-2017 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. customers may indicate the odor smells like sulfur, the exhaust odors are entering |
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03/20/17 | NHTSA ID: 10095970 TSB ID: SSM 46171 Some 2016 edge/mkx vehicles may exhibit an illuminated adaptive/active steering fault message in the instrument panel cluster (ipc) message center with diagnostic trouble codes (dtcs) u3000, c2003, b137f, b1380, u210a, and u2000 stored in t |
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03/20/17 | NHTSA ID: 10095966 TSB ID: TSB 16-2066 Some 2016 edge/mkx vehicles equipped with adaptive/active steering may exhibit a check adaptive/active steering message illuminated in the instrument panel cluster (ipc) message center with diagnostic trouble code (dtc) c1b00 stored in the |
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03/20/17 | NHTSA ID: 10095995 TSB ID: SSM 46210 Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures. |
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03/20/17 | Other | NHTSA ID: 10095858 TSB ID: SSM 46412 Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. to ide |
03/17/17 | NHTSA ID: 10095639 TSB ID: SSM 46363 Some 2016 edge/mkx vehicles equipped with a 2.7l engine and built on 1-apr-2016 and through 1-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the exhaust, |
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03/17/17 | Transmission and Drivetrain | NHTSA ID: 10095624 TSB ID: SSM 46355 Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me |
03/17/17 | Electrical and Air Conditioning | NHTSA ID: 10095648 TSB ID: SSM 46367 Some 2016 edge, f150, explorer, and mustang vehicles equipped with a myford display 4 inch screen may exhibit a blank screen and no audio. reprogram the front control display interface module (fcdim) to the latest calibration using integrat |
03/15/17 | NHTSA ID: 10095216 TSB ID: SSM 46341 When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta |
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03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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03/10/17 | NHTSA ID: 10094612 TSB ID: SSM 46253 Some 2015-2016 edge with 2.0l gasoline turbocharged direct injection (gtdi), 2015-2016 mustang and f-150 with 5.0l engine and 2016 explorer equipped with 2.3l gtdi engine may exhibit oil leak at engine oil pressure (eop) sensor threads. it |
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03/10/17 | Other | NHTSA ID: 10094646 TSB ID: SSM 46283 Some owners of 2016 ford and lincoln mkx vehicles equipped with sync 3 may inquire about upgrading to apple carplay and android auto. this upgrade is not currently available for those vehicles. apple carplay and android auto are currently a |
03/10/17 | Other | NHTSA ID: 10094601 TSB ID: TSB 16-2085 Some 2015-2016 edge and 2016 mkx vehicles built on or before 9-sep-2016 may exhibit a left side rear seat backrest that will not fold to less than 45 degrees from the floor on its own when unlatching the seat backrest using the second row s |
02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
02/22/17 | Other | NHTSA ID: 10092567 TSB ID: SSM 46025 Some 2015-2016 edge vehicle may exhibit a roof opening panel that is slow to close. this may be caused by dirt or debris in the roof opening panel main and/or idler tracks or an issue with the roof opening panel main track assembly or idler |
02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092402 TSB ID: SSM 45968 Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym |
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02/13/17 | Electrical and Air Conditioning | NHTSA ID: 10091422 TSB ID: SSM 45936 Some 2015-2016 edge and 2016 mkx vehicles built on or before 6/11/2016 may exhibit a noise from the electric cooling fans, most noticeable right after the engine is turned off as they spin down to a stop. if the noise can be pinpointed to t |
02/10/17 | NHTSA ID: 10091201 TSB ID: TSB16-0094 Some 2015-2016 edge and 2016 mkx vehicles equipped with a 2.7l ecoboost engine and built on 10/29/2015 and through 4/1/2016 may exhibit a knocking/tapping noise that can be heard in the fuel feed tube that attaches to the high pressure fuel |
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02/10/17 | Transmission and Drivetrain | NHTSA ID: 10091272 TSB ID: SSM 45926 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit |
02/10/17 | Other | NHTSA ID: 10091229 TSB ID: SSM 45916 Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. replacing components will not resolve the condition and is no |
02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |
02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090985 TSB ID: SSM 46145 Some 2016 edge vehicles equipped with a 4 inch audio display and built on 17-aug-2016 and through 7-oct-2016 may exhibit a cd player that is inoperative, cd that will not eject, cd button that is inoperative, park aid obstacle distance indi |
02/08/17 | Electrical and Air Conditioning | NHTSA ID: 10090990 TSB ID: SSM 46151 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/06/17 | Electrical and Air Conditioning | NHTSA ID: 10090671 TSB ID: SSM 46129 Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code ( |
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02/03/17 | NHTSA ID: 10090505 TSB ID: TSB 16-0139 Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on |
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09/23/16 | NHTSA ID: 10081005 TSB ID: SSM-45857 2015-2016 edge and 2016 lincoln mkx - overly sensitive brake application at lowspeed and/or in cold/wet conditions - built on or before 3/23/2016 |
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09/23/16 | Other | NHTSA ID: 10081004 TSB ID: TSB-16-0093 Some 2016 f-150, expedition, navigator, transit, edge, flex and explorer vehicles equipped with a 3.5l twin independent variable cam timing (ti-vct) or a 3.5l gasoline turbocharged direct injection (gtdi) engine with less than 3200 km (2000 |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078990 TSB ID: SSM-45821 Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1 |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078962 TSB ID: TSB-16-0080 Some 2015-2016 edge and 2016 explorer vehicles built on or before 2/12/2016 equipped with climate controlled seats may exhibit a lack of cooling performace from the front seat backrests. |
08/29/16 | Other | NHTSA ID: 10078984 TSB ID: SSM-45809 Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00 |