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Chart based on 27 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
AC blowing hot air at all Speeds. Tech evacuated and recharged AC system, no leaks detectable at this time. AC is only cold at highway speed. Not working in traffic and when idling. Tech found EVAC system .5lb low on Freon. Checked for leaks, No Leaks found. Recharged system with DYE, Found DYE at CPMMECTOR Line to condenser. Replaced line and O_rings. Evac and recharged and rechecked OKay
21042 mi
US $217
AC failed again a month after previous AC repair. Tech found low on Freon. Tested for leaks and no external leaks found. Removed lower dash on right side and removed AC Drain hose, found DYE in bottom of evaporator case. R&I Dash pad and cross bar to remove case. Disassemble case and replaced evaporator assembly, recharge system and recheck okay. Left rear TPMS Sensor will randomly not show any data on info screen. Tech found C1711 No data, replaced left rear TPMS
63027 mi
US $1148
Blind spot system showing malfunction warming. Tech found malfunction Code C1B50 and C1B53 Side radar Malfunction present. Refer to ESM and Replaced RH Rear radar blind spot module.
100288 mi
US $366
Horn was not working properly. Tech verified failure to low side horn causing muffled pitch and improper operation. Tech Replaced Horn Assembly
Drivers door no longer opened upon touching door handle. Had to replace body control module.
73000 mi
US $4200
Two control modules failed. Replaced with LKQ.
16120 mi
software update
19220 mi
Infotainment system
3720 mi
heated steering wheel not functioning
11460 mi
Update to the "intouch" electronic user interface.
1200 mi
Took car in to dealer to have inTouch software updated to current version. Difficulties with navigation and user interface freezing or malfunctioning. Still have had freeze issue after update. More updates to come.
18600 mi
Software update recall
11160 mi
Cruise control would not work - said there was an obstruction (there was none). Happened several times. Dealer says no fault found.
29760 mi
cruise proximity warning (3rd time) and weird smell from vents
21000 mi
US $41
In Touch system has had multiple problems since I leased it. Infiniti has been unable to fix the problems after multiple software upgrades. Navi issues, slow software, guidance lines not appearing in backup camera for 60 secs or more etc
22400 mi
InTouch system continues to malfunction periodically. Nav will show map of destination from previous day, radio will periodically become inoperative, will not display iPhone phone book data
29000 mi
Navi continues to malfunction. Reverts to previous days starting destination upon start up. Overall operation of InTouch system poor. Needs to be rebooted at least weekly
29700 mi
Navi continues to malfunction. Overall radio, navi system continues to be problematic. Ipod works only occasionally, phone interface does not work consistently with phone book. New apps do not work with Apple product
Software upgrade for Nav system. Original system got lost twice traveling on I-5. "Big" revision was promised in Autumn, 2013, but no joy yet.
10500 mi
software update
17400 mi
Car would not recognize the second key fob on random occasions. Fobs were reprogrammed and worked for a month before experiencing the same problem again.
74000 mi
Valve or something replaced that wears down overtime. Driver side stopped cooling. Easy fix. Covered by CPO.