TSB Date | Problem Area | TSB Text |
05/14/18 | NHTSA ID: 10136776 TSB ID: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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05/14/18 | NHTSA ID: 10136775 TSB ID: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th |
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05/14/18 | NHTSA ID: 10136780 TSB ID: 05-004-18-3466 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press |
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05/07/18 | NHTSA ID: 10136325 TSB ID: 01-005-18-3415 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press |
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04/23/18 | NHTSA ID: 10134691 TSB ID: 01-006-18-3429 When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the |
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04/23/18 | NHTSA ID: 10134692 TSB ID: 04-002-18-3435 Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6- 12 mph (10-20 km/h) with or without light braking. the noise usually occurs when driving immediately after the parking brake is released, an |
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04/23/18 | NHTSA ID: 10134700 TSB ID: 02-005-18-3444 Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. |
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04/23/18 | NHTSA ID: 10134930 TSB ID: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th |
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04/23/18 | NHTSA ID: 10134934 TSB ID: RF-16-03R1 The skyactiv?-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv? oil filters. the unique oil filter can be identified with two white bands as shown below. |
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03/05/18 | NHTSA ID: 10129564 TSB ID: 02-002-18-3300d Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to: upper front strut bearing (a) damag |
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02/26/18 | NHTSA ID: 10129327 TSB ID: 06-001-17-3307b Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface. |
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02/26/18 | NHTSA ID: 10129368 TSB ID: MT-021-17 Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure. |
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10/21/17 | NHTSA ID: 10120347 TSB ID: 06-001-17-3307a Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface. |
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10/21/17 | NHTSA ID: 10120351 TSB ID: 02-003-17-3300b Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to:? upper front strut bearing (a) dam |
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10/21/17 | NHTSA ID: 10120372 TSB ID: 05-002-17-3355a Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), hard to shift into 3rd, 4th, 5th, and/or 6th gear, shif |
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10/04/17 | NHTSA ID: 10118471 TSB ID: 06-002-17-3367 Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occu |
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09/26/17 | NHTSA ID: 10118123 TSB ID: 04001173303 Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. the noise usually occurs when driving immediately after the parking brake is released. the n |
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08/10/17 | NHTSA ID: 10111005 TSB ID: 01-002-17-3299a When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the |
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08/10/17 | NHTSA ID: 10111006 TSB ID: 02-003-17-3300a Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: *upper front strut bearing (a) da |
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08/10/17 | NHTSA ID: 10111007 TSB ID: 01-005-17-3305 Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down |
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08/10/17 | NHTSA ID: 10111009 TSB ID: 04-001-17-3303a Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. the noise usually occurs when driving immediately after the parking brake is released. the n |
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08/10/17 | NHTSA ID: 10111028 TSB ID: SA-052-17 Smart city brake support (scbs) frequently asked questions (faq) |
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06/09/17 | NHTSA ID: 10105891 TSB ID: 04-004-16-3160 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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06/08/17 | NHTSA ID: 10105634 TSB ID: 01-023-15-3084A Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ? p0015:00 - exhaust cmp timing over-retarded ? p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to |
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06/08/17 | NHTSA ID: 10105639 TSB ID: 01-023-15-3084B Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ? p0015:00 - exhaust cmp timing over-retarded ? p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to |
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06/08/17 | NHTSA ID: 10105644 TSB ID: 01-014-15-3055A Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct |
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06/08/17 | NHTSA ID: 10105646 TSB ID: 02-003-15-2990A Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: ? upper front strut bearing (a) d |
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06/08/17 | NHTSA ID: 10105656 TSB ID: 05-002-15-3019F Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). ? p0842:00 - oil pressure switch no. 1 (oil pre |
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06/07/17 | NHTSA ID: 10105487 TSB ID: 01-019-15-3072 Some customer using ?flexible? setting for oil change in the maintenance monitor may notice that the oil change due notification will not work because of improper control logic of the pcm. this tsb is applicable for the following cases. ? t |
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06/07/17 | NHTSA ID: 10105501 TSB ID: 01-018-15-3070 Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored in memory after engine start and room fuse 15a (a) removed. ? p2610:00: instrument cluster internal engine off timer performance problem ? p2507:00: pcm |
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06/07/17 | NHTSA ID: 10105502 TSB ID: 01-016-15-3067 Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) without experiencing poor engine performance or misfire (mitsubishi pcm only). this is caused by improper control logic of the pcm that ma |
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05/31/17 | NHTSA ID: 10101459 TSB ID: 01-023-15-3084 Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. ? p0015:00 - exhaust cmp timing over-retarded ? p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to |
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05/30/17 | NHTSA ID: 10101062 TSB ID: 02-009-16-3155 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. |
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05/30/17 | NHTSA ID: 10101069 TSB ID: 01-009-16-3172 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.?p0015:00 - exhaust cmp timing over-retarded?p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu |
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05/30/17 | NHTSA ID: 10101088 TSB ID: 02-005-16-3152A Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi |
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05/17/17 | NHTSA ID: 10099420 TSB ID: 01-014-15-3055 Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct |
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05/11/17 | NHTSA ID: 10098895 TSB ID: 02-004-14-2976 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. follow steering wheel alignment procedure. |
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02/28/17 | NHTSA ID: 10093259 TSB ID: 01-009-16-3172A Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.?p0015:00 - exhaust cmp timing over-retarded?p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu |
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02/27/17 | NHTSA ID: 10093123 TSB ID: 02-010-16-3170 Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:?upper front strut bearing (a) dam |
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02/27/17 | NHTSA ID: 10093127 TSB ID: 01-010-16-3185 Some vehicles may experience the check engine light on with dtc p0421:00 (catalytic converter system) with-out experiencing poor engine performance or misfire (mitsubishi pcm only).this is caused by improper control logic of the pcm that ma |
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02/27/17 | NHTSA ID: 10093142 TSB ID: 01-011-16-3139 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.?p0015:00 - exhaust cmp timing over-retarded?p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu |
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02/24/17 | NHTSA ID: 10092916 TSB ID: 01-011-16-3139A When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the |
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02/23/17 | NHTSA ID: 10092724 TSB ID: 1080M If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine |
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02/23/17 | NHTSA ID: 10092783 TSB ID: 01-009-16-3172B Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.?p0015:00 - exhaust cmp timing over-retarded?p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu |
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02/23/17 | NHTSA ID: 10092719 TSB ID: 1079M In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje |
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02/22/17 | NHTSA ID: 10092582 TSB ID: 01-017-16-3242 Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fu |
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02/22/17 | NHTSA ID: 10092584 TSB ID: 01-016-16-3220 There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria |
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02/21/17 | NHTSA ID: 10092322 TSB ID: 1102M Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks. |
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02/21/17 | NHTSA ID: 10092342 TSB ID: 1011M Some customers may complain about a check engine light on with dtc p0137 (ho2s circuit low input) stored in pcm memory. this may be caused by rear harness damage from an aftermarket alarm system installation. |
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02/17/17 | NHTSA ID: 10092237 TSB ID: RF-16-03 The 2016 cx-9 with the skyactiv?-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv? oil filters. the unique oil filter can be identified with two white bands as shown below. |
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02/16/17 | NHTSA ID: 10092026 TSB ID: 01-014-16-3208 Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa |
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02/16/17 | NHTSA ID: 10092061 TSB ID: 01-009-16-3172B Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.?p0015:00 - exhaust cmp timing over-retarded?p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu |
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02/16/17 | NHTSA ID: 10092062 TSB ID: 01-011-16-3139A When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the |
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02/15/17 | NHTSA ID: 10091809 TSB ID: 05-005-16-3218 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).?p0842:00 - oil pressure switch no. 1 (oil press |
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02/15/17 | NHTSA ID: 10091901 TSB ID: 02-010-16-3170C Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:?upper front strut bearing (a) dam |
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02/15/17 | NHTSA ID: 10091908 TSB ID: 01-014-16-3208A Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa |
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02/07/17 | NHTSA ID: 10090821 TSB ID: 02-010-16-3170 Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:?upper front strut bearing (a) dam |
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02/07/17 | NHTSA ID: 10090861 TSB ID: 02-005-16-3152A Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushi |
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02/07/17 | NHTSA ID: 10090812 TSB ID: 02-009-16-3155 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. |
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02/07/17 | NHTSA ID: 10090817 TSB ID: 01-009-16-3172 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.?p0015:00 - exhaust cmp timing over-retarded?p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressu |
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12/02/16 | NHTSA ID: 10085422 TSB ID: 05-005-16-3218 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).?p0842:00 - oil pressure switch no. 1 (oil press |
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12/02/16 | NHTSA ID: 10085444 TSB ID: 02-010-16-3170C Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:?upper front strut bearing (a) dam |
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11/30/16 | NHTSA ID: 10085288 TSB ID: 1079M In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje |
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11/30/16 | NHTSA ID: 10085289 TSB ID: 1080M If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine |
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08/23/16 | NHTSA ID: 10078840 TSB ID: 02-010/16 Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:?upper front strut bearing (a) dam |
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07/14/16 | NHTSA ID: 10076638 TSB ID: 02-001/15 Summary to be provided on a future date. |
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07/14/16 | NHTSA ID: 10076642 TSB ID: 02-003/15 Summary to be provided on a future date. |
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07/14/16 | NHTSA ID: 10076647 TSB ID: 02-006/16 Summary to be provided on a future date. |
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07/14/16 | NHTSA ID: 10076652 TSB ID: 04-003/15 Summary to be provided on a future date. |
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03/16/16 | NHTSA ID: 10059424 TSB ID: 01-002-14 Summary to be provided on a future date. |
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03/16/16 | NHTSA ID: 10059444 TSB ID: 01-017-14 Summary to be provided on a future date. |
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03/16/16 | NHTSA ID: 10059471 TSB ID: 02-004-14 Summary to be provided on a future date. |
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02/23/17 | Engine | NHTSA ID: 10092781 TSB ID: 01-014-16-3208 Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa |
05/14/18 | Transmission and Drivetrain | NHTSA ID: 10136778 TSB ID: 05-002-18-3454 The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w |
10/21/17 | Transmission and Drivetrain | NHTSA ID: 10120354 TSB ID: 05-002-17-3355 Some vehicles may exhibit one of the following concerns: sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) hard to shift into 3rd, 4th, 5th, and/or 6th gear shift |
06/08/17 | Transmission and Drivetrain | NHTSA ID: 10105621 TSB ID: 05-001-15-3104A Some vehicles may exhibit one of the following concerns: ? sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ? hard to shift into 3rd, 4th, 5th, and/or 6th gear ? |
06/08/17 | Transmission and Drivetrain | NHTSA ID: 10105629 TSB ID: 05-001-15-3104 Some vehicles may exhibit one of the following concerns: ? sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ? hard to shift into 3rd, 4th, 5th, and/or 6th gear ? |
05/26/17 | Transmission and Drivetrain | NHTSA ID: 10100889 TSB ID: 05-002-16-3129 The new skyactiv-drive fw6a-el at uses ?automatic transmission fluid (atf) type: fz?. only use ?atf-fz? to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula |
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12/14/17 | Brakes and Traction Control | NHTSA ID: 10125469 TSB ID: MT-016-17 The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a |
10/21/17 | Brakes and Traction Control | NHTSA ID: 10120386 TSB ID: 15-003-17-3284b Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but |
10/11/17 | Brakes and Traction Control | NHTSA ID: 10118751 TSB ID: SA-066-17 Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern |
10/04/17 | Brakes and Traction Control | NHTSA ID: 10118474 TSB ID: 15-003-17-3284a Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but |
08/10/17 | Brakes and Traction Control | NHTSA ID: 10111029 TSB ID: SA-053-17 Lane departure warning system (ldws) frequently asked questions (faq) |
08/10/17 | Brakes and Traction Control | NHTSA ID: 10111032 TSB ID: SA-056-17 Mazda radar criose control (mrcc) system frequently asked questions (faq) |
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06/16/16 | Brakes and Traction Control | NHTSA ID: 10072058 TSB ID: SB-15-001-15 Summary to be provided on a future date. |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136785 TSB ID: 09-008-18-3416a Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136787 TSB ID: 09-020-18-3458 Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136782 TSB ID: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136784 TSB ID: 08-001-18-3457 This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service. |
05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136368 TSB ID: 09-001-18-3387a Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused |
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05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136370 TSB ID: 09-007-18-3422 Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified. |
05/07/18 | Electrical and Air Conditioning | NHTSA ID: 10136371 TSB ID: 09-008-18-3416 Some vehicles may exhibit the active driving display opening/closing improperly as described below: it does not open or close when the ignition is turned on or off. the display operation does not fully open/close. it closes and then opens b |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134694 TSB ID: 09-010-18-3440 Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134932 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134929 TSB ID: 01-009-18-3452 The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134701 TSB ID: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl |
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04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134704 TSB ID: 09-007-18-3422a Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134928 TSB ID: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134917 TSB ID: SA-005-18 Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition. |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134924 TSB ID: MT-002-18 Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth? and the same device is also connected to the usb port for charging. the concerns may inc |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134945 TSB ID: SA-017-18 Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129565 TSB ID: 09-001-18-3387 Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for |
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03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129566 TSB ID: 09-002-18-3410 After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac |
03/05/18 | Electrical and Air Conditioning | NHTSA ID: 10129574 TSB ID: 09-005-18-3414 Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. the noise may be caused by cable vibration, which transmits power from the motor to the gears. the cable vibrates ins |
02/26/18 | Electrical and Air Conditioning | NHTSA ID: 10129354 TSB ID: MT-001-18 When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123436 TSB ID: 09-012-17-3334b Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion. to correct the issue, a plating process was added |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120348 TSB ID: 09-017-17-3347a Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120356 TSB ID: 08-002-17-3312a When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120373 TSB ID: 09-017-17-3347b All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120384 TSB ID: 07-007-17-3384 Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. this may be caused by a clogged heater unit. for mazda6 and cx-5, the check engine light may illuminate with the dtc p011a |
10/11/17 | Electrical and Air Conditioning | NHTSA ID: 10118754 TSB ID: SA-036-17 Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version. |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118467 TSB ID: 09-035-17-3080 In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118472 TSB ID: 09-017-17-3347c Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118477 TSB ID: 02-003-17-3300c Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to: upper front strut bearing (a) dam |
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10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118479 TSB ID: SA-065-17 Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth?, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118463 TSB ID: 09-012-17-3334a Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. this is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. to correct the issue, a |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118128 TSB ID: 09017173346 All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118129 TSB ID: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10116229 TSB ID: SA-046-17 An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system. |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10116231 TSB ID: MT-010-17 Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111011 TSB ID: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111021 TSB ID: SA-048-17 In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss). |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111004 TSB ID: 08-002-17-3312 When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111031 TSB ID: SA-055-17 Blind spot monitoring (bsm) system frequently asked questions (faq) |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111033 TSB ID: SA-057-17 High beam control (hbc) system frequently asked questions (faq) |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111036 TSB ID: SA-061-17 In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111038 TSB ID: SA-063-17 Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111042 TSB ID: MT-014-17 Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging. |
06/08/17 | Electrical and Air Conditioning | NHTSA ID: 10105628 TSB ID: 09-044-15-3094 Some vehicles may experience the mazda connect infotainment system shutting down within a few minutes after the ignition is turned on, and will not reboot. it will only reboot after the ignition is turned off and then on again. this is caus |
06/07/17 | Electrical and Air Conditioning | NHTSA ID: 10105467 TSB ID: 09-022-15-3047C Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.753 or later). ? turn -by-turn navigation guidance does not display on on the active driving display (for vehicles |
06/07/17 | Electrical and Air Conditioning | NHTSA ID: 10105504 TSB ID: 09-034-15-3068 Some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused by a foreign object getting stuck under the power s |
06/07/17 | Electrical and Air Conditioning | NHTSA ID: 10105515 TSB ID: 15-001-15-3092 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1.lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is sto |
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05/26/17 | Electrical and Air Conditioning | NHTSA ID: 10100888 TSB ID: 09-003-16-3130 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea |
05/17/17 | Electrical and Air Conditioning | NHTSA ID: 10099437 TSB ID: 09-022-15-3047B Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.750 or later). ? navigation or other screen turn black, freeze or reboot. ? system does not recognize usb/sd card. |
05/16/17 | Electrical and Air Conditioning | NHTSA ID: 10099302 TSB ID: 09-022-15-3047A Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.650a or later). for all vehicles: ? navigation or other screen freezes or reboots. ? system does not recognize usb/ |
05/11/17 | Electrical and Air Conditioning | NHTSA ID: 10098885 TSB ID: 09-049-14-2980 When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or |
05/08/17 | Electrical and Air Conditioning | NHTSA ID: 10098522 TSB ID: 01-002-14-2889B This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in ms3 online or workshop manual (section 01-17). |
03/01/17 | Electrical and Air Conditioning | NHTSA ID: 10093366 TSB ID: SA288 If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta |
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03/01/17 | Electrical and Air Conditioning | NHTSA ID: 10093418 TSB ID: SA296 Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current son |
02/28/17 | Electrical and Air Conditioning | NHTSA ID: 10093265 TSB ID: 09-024-16-3192A All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin.some vehicl |
02/28/17 | Electrical and Air Conditioning | NHTSA ID: 10093281 TSB ID: 01-013-16-3202 Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).the accelerator pedal has been changed to increase durability. |
02/27/17 | Electrical and Air Conditioning | NHTSA ID: 10093145 TSB ID: 09-024-16-3192 Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).?some street names in canada are not displayed.?navigation does not allow to set certain cities as de |
02/24/17 | Electrical and Air Conditioning | NHTSA ID: 10092922 TSB ID: 09-040-16-3214 Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the |
02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092413 TSB ID: 1066M Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter |
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02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092421 TSB ID: 1099M When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode |
02/16/17 | Electrical and Air Conditioning | NHTSA ID: 10092070 TSB ID: 09-040-16-3214 Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. this concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the |
02/15/17 | Electrical and Air Conditioning | NHTSA ID: 10091801 TSB ID: SA130 When performing service on the electric parking brake (epb) system, be aware that some epb parts require unique removal/replacement procedures. if the vehicle is delivered to the customer with incomplete epb service, the customer may experi |
02/14/17 | Electrical and Air Conditioning | NHTSA ID: 10091625 TSB ID: SA299 Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w |
02/13/17 | Electrical and Air Conditioning | NHTSA ID: 10091393 TSB ID: MTI_1034 This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions. |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086424 TSB ID: SA51 Mazda connect software version 55.00.760 is now available on ms3. use this version for all mazda connect updates, including open ssp98 vehicles. if ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then |
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12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086431 TSB ID: SA283 Customers that are registered with tomtom to update their mazda tomtom system (using tomtom home software) may have recently received this e-mail: please note that this is not an operating system update (aka firmware), this is an update to |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086463 TSB ID: SA285 Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086506 TSB ID: SA266 If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app a |
12/16/16 | Electrical and Air Conditioning | NHTSA ID: 10086522 TSB ID: SA288 If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. if an aftermarket alarm system is installed, the rear harness might have received damage from electro-ta |
12/02/16 | Electrical and Air Conditioning | NHTSA ID: 10085418 TSB ID: 09-024-16-3192B Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).?some street names in canada are not displayed.?navigation does not allow to set certain cities as de |
12/02/16 | Electrical and Air Conditioning | NHTSA ID: 10085383 TSB ID: SA234 Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab. |
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11/28/16 | Electrical and Air Conditioning | NHTSA ID: 10084965 TSB ID: SA278 After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076674 TSB ID: 09-006/16 Front power seats do not slide back and forth. some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. this concern may be caused |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076677 TSB ID: 09-009/16 Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076692 TSB ID: 15-001/16 Ldws or alh warning light on with dtc c1001:92. some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. lane departure warning system (ldws) warning light turns on at idle; dtc c1001:92 (poor f |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076632 TSB ID: 01-007/16 Summary to be provided on a future date. |
05/14/18 | Other | NHTSA ID: 10136788 TSB ID: 09-021-18-3459 Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has |
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05/14/18 | Other | NHTSA ID: 10136774 TSB ID: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
05/14/18 | Other | NHTSA ID: 10136772 TSB ID: 01-011-18-3456 The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu |
05/07/18 | Other | NHTSA ID: 10136326 TSB ID: 02-003-18-3427 Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely. black spot whi |
04/23/18 | Other | NHTSA ID: 10134698 TSB ID: 09-015-18-3445 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
04/23/18 | Other | NHTSA ID: 10134699 TSB ID: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu |
04/23/18 | Other | NHTSA ID: 10134933 TSB ID: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft |
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04/23/18 | Other | NHTSA ID: 10134702 TSB ID: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
04/23/18 | Other | NHTSA ID: 10134703 TSB ID: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p |
04/23/18 | Other | NHTSA ID: 10134925 TSB ID: MT-003-18 The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles. |
04/23/18 | Other | NHTSA ID: 10134920 TSB ID: SA-008-18 Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display. |
04/23/18 | Other | NHTSA ID: 10134921 TSB ID: SA-009-18 The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s |
02/26/18 | Other | NHTSA ID: 10129353 TSB ID: SA-001-18 The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored. |
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02/26/18 | Other | NHTSA ID: 10129356 TSB ID: SSPA5 Subject: 2014-2016 mazda6 - door sash molding concern special service campaign (ssp) a5. the purpose of this email is to notify you that on january 25th, customers will be mailed a re-notification letter to improve sspa5 completion rates. p |
12/14/17 | Other | NHTSA ID: 10125470 TSB ID: 09-020-16 Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display. |
10/21/17 | Other | NHTSA ID: 10120345 TSB ID: 01-005-17-3305a Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (a) between the cylinder block and head. it becomes very noticable with dust adhesion. in some cases, the area of oil residue extends down |
10/21/17 | Other | NHTSA ID: 10120359 TSB ID: 09-024-17-3350 Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. this concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining |
10/21/17 | Other | NHTSA ID: 10120370 TSB ID: 01-004-17-3317a Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00 |
10/21/17 | Other | NHTSA ID: 10120378 TSB ID: 01-008-17-3376 Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre |
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10/04/17 | Other | NHTSA ID: 10118468 TSB ID: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will |
10/04/17 | Other | NHTSA ID: 10118473 TSB ID: 01-012-17-3382 This service information provides basic q-85/t-110 battery handling procedures. complete service information can be found in mgss online or workshop manual (section 13-17). |
09/26/17 | Other | NHTSA ID: 10118125 TSB ID: 15003173284 ? after installing the new forward sensing camera (fsc), frequency of the disabled function with the ldws/hbc warning lights on due to foggy fsc lens will be reduced. however, the warning message will be displayed on the multi-information d |
09/13/17 | Other | NHTSA ID: 10117769 TSB ID: SSPA5 Mazda motor corporation has decided to conduct a special service program (ssp) on certain 2014-2016 mazda6 vehicles produced from october 25, 2012 through january 30, 2015. on the subject vehicles, the metal part of the front and rear door |
08/10/17 | Other | NHTSA ID: 10111010 TSB ID: 02-002-17-3281a Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.the damage extends to the front surface of the aluminum wheel partly or entirely. |
08/10/17 | Other | NHTSA ID: 10111034 TSB ID: SA-058-17 Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead. |
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08/10/17 | Other | NHTSA ID: 10111043 TSB ID: MT-015-17 Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo |
06/09/17 | Other | NHTSA ID: 10105849 TSB ID: 00-001-16-3127 In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. the test kit is designed pecifically for skyactiv module terminals.? the sst will be shipped by mazda?s tool vendor bosch |
06/09/17 | Other | NHTSA ID: 10105853 TSB ID: 15-001-16-3126 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1. lane departure warning system (ldws) warning light turns on at idle. dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is st |
06/09/17 | Other | NHTSA ID: 10105855 TSB ID: 02-002-16-3124 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
06/09/17 | Other | NHTSA ID: 10105886 TSB ID: 09-013-16-3161 When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or |
06/08/17 | Other | NHTSA ID: 10105624 TSB ID: 02-001-15-2998A Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. the noise occurs at approx. 12 - 25 mph (20 - 40 km/h) when the road surface is wet or after a car wash. the noise becomes more noticeab |
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06/08/17 | Other | NHTSA ID: 10105635 TSB ID: 02-002-15-3002C After performing recall campaign 8014j, or the vehicle vin is not applicable to 8014j, some vehicles may experience tire pressure monitoring system (tpms) warning light on even if the tpms system has been properly initialized at the specifi |
06/08/17 | Other | NHTSA ID: 10105638 TSB ID: 09-046-15-3111 Some customers may complain about a white door armrest(s) pink discoloration. the discolored armrest does not match the other white parts of the door panel. replace all 4 door panels. |
06/07/17 | Other | NHTSA ID: 10105432 TSB ID: 05-002-15-3019D Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ? p0842:00 - oil pressure switch no. 1 (oil pressure s |
06/07/17 | Other | NHTSA ID: 10105445 TSB ID: 09-016-15-3041 Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase |
06/07/17 | Other | NHTSA ID: 10105447 TSB ID: 01-008-15-3045 Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. ? p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely clos |
06/07/17 | Other | NHTSA ID: 10105449 TSB ID: 02-002-15-3002B After performing recall campaign 8014j, or the vehicle vin is not applicable to 8014j, some vehicles may expe-rience tire pressure monitoring system (tpms) warning light on even if the tpms system has been properly initialized at the specif |
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06/07/17 | Other | NHTSA ID: 10105481 TSB ID: 09-030-15-3073 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn |
06/07/17 | Other | NHTSA ID: 10105523 TSB ID: 05-002-15-3019E Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ? p0842:00 - oil pressure switch no. 1 (oil pressure s |
05/31/17 | Other | NHTSA ID: 10101464 TSB ID: 09-037-15-3079 Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display. |
05/31/17 | Other | NHTSA ID: 10101466 TSB ID: 01-015-15-3064A Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 ?f (0 ?c). ? p0116:00: ect sensor no.1 circuit range/performance problem ? p01 |
05/31/17 | Other | NHTSA ID: 10101457 TSB ID: 03-006-15-3086 Some vehicles may exhibit a groan type noise from the front wheel hub bearing while driving at high speed or when cornering. this may be caused by front wheel hub bearing corrosion. |
05/30/17 | Other | NHTSA ID: 10101067 TSB ID: 09-016-16-3158 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
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05/30/17 | Other | NHTSA ID: 10101081 TSB ID: 02-010-16-3170 Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to:?upper front strut bearing (a) dam |
05/30/17 | Other | NHTSA ID: 10101105 TSB ID: 15-001-16-3126 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no |
05/25/17 | Other | NHTSA ID: 10100706 TSB ID: 09-009-15-3015 Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has |
05/25/17 | Other | NHTSA ID: 10100708 TSB ID: 01-003-15-3014 Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors. |
05/25/17 | Other | NHTSA ID: 10100735 TSB ID: 02-003-15-2990 Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (a) when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. the noise may be due to upper front strut bearing damag |
05/19/17 | Other | NHTSA ID: 10099801 TSB ID: 05-002-15-3019C Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ? p0842:00 - oil pressure switch no. 1 (oil pressure s |
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05/18/17 | Other | NHTSA ID: 10099684 TSB ID: 05-002-15-3019B Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ? p0842:00 - oil pressure switch no. 1 (oil pressure s |
05/18/17 | Other | NHTSA ID: 10099685 TSB ID: 05-002-15-3019A Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ? p0842:00 - oil pressure switch no. 1 (oil pressure s |
05/18/17 | Other | NHTSA ID: 10099692 TSB ID: 05-002-15-3019 Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780). ? p0842:00 - oil pressure switch no. 1 (oil pressure s |
05/18/17 | Other | NHTSA ID: 10099696 TSB ID: 02-002-15-3002A After performing recall campaign 8014j, or the vehicle vin is not applicable to 8014j, some vehicles may experience tire pressure monitoring system (tpms) warning light on even if the tpms system has been properly initialized at the specifi |
05/17/17 | Other | NHTSA ID: 10099417 TSB ID: 01-015-15-3064 Some vehicles using an auxiliary heater (block heater) may experience the check engine light on with dtc p0116:00 or p011a when starting in cold weather below 32 ?f (0 ?c). ? p0116:00: ect sensor no.1 circuit range/performance problem ? p01 |
05/17/17 | Other | NHTSA ID: 10099444 TSB ID: SA-041-17 Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec |
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05/11/17 | Other | NHTSA ID: 10098863 TSB ID: 01-017-14-2973 Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed. note:the odometer will display ?f0-002? durin |
05/04/17 | Other | NHTSA ID: 10098384 TSB ID: MT-003-17 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
02/28/17 | Other | NHTSA ID: 10093288 TSB ID: 09-009-16-3150A Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as |
02/28/17 | Other | NHTSA ID: 10093212 TSB ID: 09-029-16-3195 Some vehicles may exhibit a grinding type noise (c) from the trunk lid hinge (a) (one or both sides) when open-ing and/or closing the trunk lid. the noise may be caused by the trunk lid hinge cover (a) making contact with the trunk side tri |
02/24/17 | Other | NHTSA ID: 10092921 TSB ID: 09-016-16-3158A At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
02/23/17 | Other | NHTSA ID: 10092775 TSB ID: 09-038-16-3213 Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase |
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02/22/17 | Other | NHTSA ID: 10092487 TSB ID: 00-004-16-3237 Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner?s manual. |
02/16/17 | Other | NHTSA ID: 10092025 TSB ID: 09-038-16-3213 Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). the rattle noise may be caused by insufficient holding force of the glass run channel. to increase |
02/16/17 | Other | NHTSA ID: 10092065 TSB ID: 09-016-16-3158A At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
02/14/17 | Other | NHTSA ID: 10091610 TSB ID: 1098M When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure. |
02/13/17 | Other | NHTSA ID: 10091433 TSB ID: MTI_1031 Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device |
02/13/17 | Other | NHTSA ID: 10091496 TSB ID: SA278 After pandora v7.0 was released on march 7th, the following problems have been found on vehicle with mazda connect.navigation voice guidance will skip and cut out losing many words.pandora will suddenly disconnect and mazda connect will rev |
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02/13/17 | Other | NHTSA ID: 10091361 TSB ID: MTI_1032 Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack. |
02/13/17 | Other | NHTSA ID: 10091392 TSB ID: MTI_1036 Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio |
02/13/17 | Other | NHTSA ID: 10091406 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
02/10/17 | Other | NHTSA ID: 10091266 TSB ID: MTI_1031 Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device. |
02/10/17 | Other | NHTSA ID: 10091261 TSB ID: MTI_1036 Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio |
02/10/17 | Other | NHTSA ID: 10091265 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
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02/08/17 | Other | NHTSA ID: 10090902 TSB ID: 09-020-16-3183 Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. replace the active driving display. |
02/08/17 | Other | NHTSA ID: 10090921 TSB ID: 15-001-16-3126 Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may no |
02/07/17 | Other | NHTSA ID: 10090763 TSB ID: 1098M When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure. |
02/07/17 | Other | NHTSA ID: 10090816 TSB ID: 09-016-16-3158 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
11/28/16 | Other | NHTSA ID: 10084949 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
07/14/16 | Other | NHTSA ID: 10076678 TSB ID: 09-010/16 Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may |
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07/14/16 | Other | NHTSA ID: 10076679 TSB ID: 09-011/16 Corrosion around spot welds in trunk opening. some vehicles may exhibit corrosion around the spot welds in trunk opening under the rear window. this is caused by insufficient paint thickness at the spot welds. to correct the problem, t |
07/14/16 | Other | NHTSA ID: 10076688 TSB ID: 09-044/15 Mazda connect shuts down and does not reboot. some vehicles may experience mazda connect infotainment system shutting down with a few minutes after ignition is turned on, and will not reboot. it will only reboot after ignition is turned |
07/14/16 | Other | NHTSA ID: 10076691 TSB ID: 09-046/15 White door armrest(s) pink discoloration. some customers may complain about a white door armrest(s) pink discoloration. the discolored armrest does not match the other white parts of the door panel. |
07/14/16 | Other | NHTSA ID: 10076640 TSB ID: 02-002/15 Summary to be provided on a future date. |