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Chart based on 70 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2018 Tesla Model S 4dr Hatch
417-horsepower Electric 1-speed automatic AWD
26000 mi
Sunroof leak evidently leaked into the rear hatch area.
Frameless window on right front door was not sealing tightly against weatherstripping. They adjusted it. No cost to me. They came to my house with a flatbed truck, left me a Tesla loaner, and when done, brought my car back the same way. Really great service.
Steering wheel radio Roller wheel fell into steering wheel
17419 mi
Driver's front seat squeaks from the bottom frame
Corrections: Frame - Seat Base - Driver's Seat
Removed and replaced driver's front seat frame. Verified proper fit and function. Test
drove vehicle and did not hear the squeak from the bottom frame after repair.
Parts Replaced or Added
Part Quantity
ASSEMBLY FRONT SEAT STRUCTURE
LEFT (1017303-00-A) Driver's seat squeak can be heard from inside the seatback.
Corrections: Front Seat Assemblies and Hardware General Diagnosis
Applied leather conditioner to seat bolster and center console contact points.
56000 mi
Console compartment sliding door does not latch open any more.
Driver’s seat was rocking slightly. New seat ordered and replaced under warranty.
6000 mi
Front trunk trim creased in one location. No water intrusion noticed, cosmetic issue. Marks on sunroof glass from factory installation by robots. Glass cleaned & marks removed.
6500 mi
Steering wheel has imprint on it. Right rear door handle loose. Spacers were not installed at factory. Spacers installed & problem solved. Both outside mirrors squeak when folding in/out. Taken apart & lubricated. Plastic scraps left in center console creases from new car delivery. Cleaned up.
9000 mi
HVAC panel vent right of steering wheel does not move smoothly. Vent needs to be replaced. Right mirror continued to not open properly. Service Advisor decided to replace mirror. While at Service Center Tesla HQ contacted the SA & said not to replace the mirror. Issue is software & no fix available now. Mirror assembly cleaned.
10980 mi
Rattle from interior dash trim near HVAC vent on left side of dash. Adjusted to prevent rattle. Armrest on drivers door would make creaking noise. Panels adjusted.
Window bracket not properly aligned, this meant it did not seal properly causing wind noise Trim around inside rear view mirror came off, clips replaced
24000 mi
Window seal out of alignment causing wind noise
30000 mi
Headlight unit seal failure, water ingress. Lights continued to work but condensation on inside of glass. Whole unit replaced under warranty
Replaced sill that had glue on it from manufacturing Front Driver Seat Leather not clipped into bottom of seat
3200 mi
Front Center Console flip top does not stay open Driver seat leather clips are unattached and leather hanging
6000 mi
Front leather was unhooked again from lower seat rail Passenger side wind noise at higher speed
8367 mi
Drivers seat ticking coming loose at airbag location. New seat ordered - ETA 4-6 weeks when it will be swapped-out. Rear passenger door rubber seal is loose Front passenger window/pano wind noise
9000 mi
Replacement drivers seat finally arrived, but after taking the car in for service, they found the wrong seat (actually the wrong connectors to connect it with the multiple wiring harnesses) was delivered, so the special order process for a replacement seat has to begin again.
13000 mi
After 14-months, this concluded original seat problem reported March 2017 using Tesla's Mobile Service. New seat back installed to resolve stitching coming loose where side airbag deploys from.
14000 mi
Put tape on both rear door gaskets again to reattach to door (3rd time)
Small indentation in front bumper on delivery Rear driver side window belt trim brightwork was misaligned.
1800 mi
Creaking / rattle in driver door window sill area. Rattle in interior instrument cluster panel area driving on freeway at speeds > 55mph Driver side panoramic roof front aplique uneven across from the front of the car.
Wind noise on freeway, steering squeak on sharp turns. A small gasket and some nuts/bolts/washers were replaced. All very small stuff, covered under warranty.
Asked them to do this at the same time as my annual preventative service. They also washed the car.
12000 mi
Panoramic roof water leak in heavy rain
620 mi
Cold air comes through the small triangle window at driver side. Got a new sealing
29506 mi
seat heater on back seats was defect, got new back seats Cold air comes into car through door handles, got new sealings (problem not completely gone, but better than before repair)
43571 mi
got a new chrome applique due to water inside rear lights
48752 mi
driver seats squealed, got some fat onto the leather to prevent it from squealing if it hits the storage shelf
Significant sunroof leak in heavy rain. This is a known issue and Tesla replaced the sunroof seal which apparently had 2 gaps. Please note high pressure car washes never created an issue.
26000 mi
@nd gen driver seat squeaked when placing excessive pressure on the right side. I'm not sure what Tesla did but it doesn't squeak anymore. I'm guessing they lubed something or applied something to the leather. No cost.
7300 mi
Interior rattle, they fixed something, but not the original noise.
13000 mi
Interior door panel was loose after previous repair
8000 mi
Left rear door trim misaligned. Removed and remounted. Applique on trunk lid not adhering well, removed and replaced. Screw fell out of center armrest, causing armrest to be loose and rattly.
11800 mi
Popping sounds from headliner. They cleaned out the sunroof seals and reinsulated the headliner. Sunroof opening off-center and sticking. They have ordered a new sunroof assembly and will replace after parts are received.
2500 mi
Panoramic roof had a rip in rubber in the track rail. Whole rail trim had to be replaced
32000 mi
Sunroof was making a popping noise upon opening. This is a known issue and repair. Don't know what parts were involved in the fix.
33000 mi
Chrome trim on gear selector broke. Had to remove and replace entire steering column which houses turn signals, cruise control and gear selector. Took several hours, but Tesla sent a mobile technician to my house to do the job. Very convenient! Took long time for latest software update.
16120 mi
sunroof sometimes stuck in closed position and wouldn't open electronically. A little nudge with the finger will get it unstuck. liftgate applique condensation on both reverse lights due to poor sealing. New liftgate applique installed.
Noticed a small amount of water drop from the panoramic roof after high pressure washing (at a coin-operated car wash). This happened twice. Didn't bother to repair it since I don't frequently use high pressure car washes. Tesla accessory "drop-in center console" (a.k.a. "premium center console") storage door was stuck closed. They cleaned and lubricated the door slider. The door opens properly now, but it requires a lot of force to open. Velcro patches fell off of the original equipment floor mats, so they no longer stuck to the retainers and started bunching up. Replaced with newer design floor mats.
48466 mi
Occasional small water leak from right front of panoramic roof. Replaced main seal, resealed "front piece", cleaned sunroof drains, lubricated and cleaned moving parts. Panoramic roof sometimes does not open. The roof tilts up but gets stuck and doesn't slide back. You have to close the roof, then open it while pushing up on the glass to force it up enough to start sliding. Replaced seal-stop bumper.
49200 mi
After panoramic roof water leak was repaired, I left the car outside in a severe thunderstorm to make sure it was fully dry. There was significant water leakage at the left rear corner of the panoramic roof and C-pillar, and the headliner had several stains indicating previous leakage around this area. There was also water in the liftgate shell, which was dripping out of the liftgate trim panel. Service center found water coming from the rear quarter glass. Replaced rear quarter glass and brightwork, and removed the drain plugs from the liftgate shell. The brightwork and quarter glass had been replaced several times in the past before I bought the car used; it is very likely that it caused by a previous repair.
85040 mi
US $4
The chrome trim ring on the shifter lever broke in half and fell off. I reattached it with super glue.
12400 mi
Covers for the roof rack mounting location loose - will flip up and down in the wind and while driving. Loud rattle from center console area, only in cold temperatures. Service center applied lubricant between seat and center console. Noise persists.
wind noise from door handle backing failure panoramic roof open/close issue
4700 mi
Missing door handle seal on right front door--had fallen off into door. Finally solved chronic wind noise issue!
11000 mi
Leaking sunroof Dash rattle Headlights and fog lights fogged. Told "normal"... Leather on B-pillar bubbled. Ordered new piece.
13640 mi
Squeaks caused by the pano roof, especially annoying in cold weather.
Problem partly came back after a few days despite following work:
Install additional isolation foam on headliner and anti-pinch strip, Lubricate sunroof sliding glass sea
21480 mi
Squeaks caused by the pano roof were entirely fixed after better diagnosing the source of the problem.
Tesla went above and beyond to make sure any source of noise was found and fixed.
After replacement of the driver's door handle, the interior door trim would not stay fully attached on the upper back corner due to a faulty retaining clip.
6000 mi
Water leak into interior at right front corner of sunroof after being exposed to rain. Rear center console lid hinge assembly cracked.
5200 mi
Charge port door not flush, adjustment made Adjust misaligned chrome trim
12200 mi
Headliner rattle, door squeak; service kept car for 2 days, applied deadening foam to address rattles including those I didn't report. Upon pickup, 1 minor rattle (very difficult to repro) remains; will have them look at it next time.
18000 mi
Rattle in dashboard panel that is located above the speedometer; insulating foam installed to eliminate rattle
8000 mi
Insulation was added to reduce wind noise from small triangular window on driver's side. Wind noise was reduced, but other wind noise still exists.
9200 mi
The remaining wind noise from previous wind noise problem was addressed, but could not be solved. Tech claimed it was noise from wind rushing past mirrors. I do not agree. A minor adjustment was made to hatch, but did not help.
25700 mi
The wind noise issue was again worked on. This time it was mainly resolved in one area, and made much worse in another area.
29000 mi
New wind noise that was introduced at last repair was resolved.
Fixed a creak in the steering wheel / steering column Used car was delivered from Tesla with loose lower body cladding. This was a due bill repair.
45000 mi
Fabric separating from driver's side b-pillar interior trim. Replaced. Driver's door inner panel was loose. Spring clip was weak - adjusted and reinstalled inner panel
11000 mi
Rear taillight was leaking water into the trunk area.
Crooked chrome trim piece around window Creak from rear seat area.
5000 mi
Three rattles. Two were fixed.
16700 mi
Pano roof sometimes failed to close properly. Opening & reclining would fix it. They replaced the track/trim on one side. That fixed it. Rattle coming from passenger side A pillar. Rattle coming from hatch area, possible rear center speaker grill. Repair was successful initially, but rattle returned after about a week. They're aware of it and will make another attempt at the annual service in late April.
10500 mi
Rattle coming from rear cargo area. Probably the rear center speaker. Rattle is still there. Rattle in right rear door. Still there. Lower dash panel on passenger side of center screen creaked oddly when a passenger would rest their knee against it. Pano roof rattled when open.
14400 mi
Rattle from cargo area Rattle in right rear door Rattle at base of left C pillar. They found a broken piece but didn't have replacement in stock. Ordered new part and will fix on later visit.
19100 mi
Panoramic roof won't go into "vent" position. Works correctly otherwise. Rattle coming from driver's side C pillar Rattle from driver's side A pillar Rattle from right rear door. Seems fixed initially, but noise returned after a few weeks.
21100 mi
Rattle in headliner directly over passenger Rattle/creak front center of headliner Rattle coming from passenger side rear door. Rattle is still there after attempted repair. Edge of headliner coming loose and exposed over driver's door. The rubber seal along the edge of headliner is supposed to cover it, but the headliner fabric keeps coming free of it. Repaired, but problem came back after a few weeks.
29000 mi
Panorama roof had a squeak when closed. They noticed the rubber seal was out of alignment and replaced it. It still squeaked but when I added some wd-40 to it, it was quiet. I had done that before and it didn't get quiet, so maybe it needed both replacement and lube.
36000 mi
Piano roof “skitters” or kind of shakes in its tracks as it opens past about 50%. They ordered a new roof panel.
32000 mi
Entire sunroof replaced due to unexplained "bowing" of the glass
38000 mi
More work on sunroof for stutter, wind leaks, and rattles.
43000 mi
Sunroof! Took them a couple more attempts to get the new sunroof installed properly.
40320 mi
The chrome on the door handle is peeling off.
Replaced Grip door Rear right side,adjusted door handle works as designed.
slight rattle above 70mph from rear passenger area on certain roads only.
17000 mi
Rattle from front passenger side dashboard A pillar.
40700 mi
cowl missing and replacd
17000 mi
Sunroof squeaked
11000 mi
Wind noise from driver's side door. Service center removed door panel and found ext door handle shield loose. Re-attached shield and noise was fixed.
15900 mi
Wind noise from sunroof. Fixed by adjusting tracks/mounting.
48000 mi
US $1700
right front door misaligned, interfering with closure, generating wind noise
33000 mi
Water was entering rear lights when car was washed. Seal on exterior trim was replaced to prevent water entering.
12000 mi
replaced rubber moulding around pano roof
18100 mi
Replaced sun visors (cracked plastic)
17700 mi
Rear hatch squeaks/rattles when going over bumps. Adjusted the bump stop height. Modest improvement, but the problem is still there.
31000 mi
After previous attempt, hatchback was still rattling. Retaining clips now insulated and latch lubricated. We'll see.
54000 mi
Sunroof Rattle.
25000 mi
The driver's map light push switch broke. The light itself still worked and came on when all lights were turned only. But it could not be pushed on individually. Both the driver and passenger vanity mirror covers were loose. The service center replaced the whole sun visors with updated versions.
28500 mi
Passenger side A pillar rattle. Tesla inserted extra padding or insulation material in the A pillar. The rattle is gone.
31000 mi
One flap from a passenger air vent became disconnected from the actuator tab. Both were replaced or repaired under warranty.
22000 mi
Several rattles and squeaks repaired
44000 mi
Tail light condensation
22800 mi
US $450
Rubber seal on door needed adjustment and replacement
Water leak recurred at the passenger side behind the back door at the ceiling causing staining of headliner
67000 mi
Same problem recurred with water leak near rear passenger door. Required replacement of entire windsheild (to remove headliner), headliner and another piece of glass. New seals applied.
65300 mi
wind noise at high speed passenger front window
77000 mi
Redo front passenger window wind noise issue. This time the window was shimmed to close more tightly against the seal.
95000 mi
Wind noise rear passenger side window, adjusted and resolved.
Replaced RH side AERO SHIELD OUTER STRAKE, after rubber part had come unglued from flange. Wind noise on the LH side corner glass, foam tape and new door seal added.
80443 mi
drivers side lower trim was making a rattling noise when going over rough pavement or bumps. Service center found no broken or unattached pieces and opted to add foam tape at the joints between trim
19000 mi
Gasket around panoramic roof bulged and was replaced.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Tesla Model S problems occur, check out our car reliability stats.
