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2014 Volkswagen Jetta Pros and Cons Member5917 Dealerships vary greatly. Some are excellent at sales but little else. Some are in it to maximize profit above everything. I have personally seen parts depts. at some dealerships with 300% mark ups above MSRP on parts. Do your homework! |
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2005 Volkswagen Jetta Pros and Cons Member5544 Only 2 dealers in Manitoba. |
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2004 Volkswagen Jetta Pros and Cons Member5361 Appear dishonest. TOO EXPENSIVE for ROUTINE maintenance checks, always at least $300 for the oil change/checkups. My Honda only cost $36.78 and it covers more items for the similar ROUTINE maintenance check. |
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2002 Volkswagen Jetta Pros and Cons Member4538 Calling my local VW dealer a bunch of thieves and liars is unfair on real liars and thieves. |
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2006 Volkswagen Jetta Pros and Cons Member801 |
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2007 Volkswagen Jetta Pros and Cons Member4487 |
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2009 Volkswagen Jetta Pros and Cons Member4465 Lack of professionalism. I have reported that vibrations are felt around 60-65mph since day 1 of ownership, dealer said that everything is normal, could not replicate, actually. |
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2006 Volkswagen Jetta Pros and Cons Anonymous All dealerships rip you off and have only one thing in mind; profit. |
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2006 Volkswagen Jetta Pros and Cons Anonymous Prices are high and most times problems are not addressed. |
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2009 Volkswagen Jetta Pros and Cons Member62 |
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2002 Volkswagen Jetta Pros and Cons Member3033 |
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2003 Volkswagen Jetta Pros and Cons Member3277 Record of dealer service network worse than average. I read many reports of work costs higher than expected, multiple visits for same problem, technicians apparently ill trained, non-professional or discourteous or deceitful service reps. |
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2004 Volkswagen Jetta Pros and Cons Member3067 The purchase experience was good until the sales manager stepped in to close the sale. I did not appreciate her bargaining games and told her so. The service department has misread my instructions multiple times. |
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2008 Volkswagen Jetta Pros and Cons Member1348 This might be a singular problem with the dealership near me but they tend to hassle customers. Not very inviting. |
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2009 Volkswagen Jetta Pros and Cons Member2544 Shortage of TDI model with only the demonstrator available to inspect. Deposit required but dealer could not guarantee color or options on delivered car. I was told that color choices and options were dependant on what arrives at dealership and with most |
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2006 Volkswagen Jetta Pros and Cons Anonymous |
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2003 Volkswagen Jetta Pros and Cons Member21 |
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2006 Volkswagen Jetta Pros and Cons Member2249 Dealers generally know next to nothing about diesel engine or DSG transmission maintenance. |
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2003 Volkswagen Jetta Pros and Cons Member571 Good service when requited. Nice personal, Always ready on time, Loner car, Not cheap to buy from but a good personal experence. |
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2006 Volkswagen Jetta Pros and Cons A member in Iowa, United States |
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2006 Volkswagen Jetta Pros and Cons Member323 |
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2008 Volkswagen Jetta Pros and Cons Member2598 Have owned two Volkswagens...horrible local service department. |
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2002 Volkswagen Jetta Pros and Cons Member1151 Dealers will tell you one price but then tack add-on charges that were not discussed. Had to walk away from the table several times before they agreed to the price that was initially quoted. |
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2006 Volkswagen Jetta Pros and Cons Member410 Their service departments are completely incompetent, ESPECIALLY when it comes to the TDIs. I would HIGHLY recommend joining tdiclub.com and finding a good independent VW mechanic (as I did from the beginning). |
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2003 Volkswagen Jetta Pros and Cons Member1970 Again, my dealership has always been a pleasure with which to deal, but there are so many horror stories about VW dealers on the web. |