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2011 Jeep Grand Cherokee Repair Histories

144 TrueDelta members own (or used to own) a 2011 Jeep Grand Cherokee. 74 of these members (51.4%) have reported repairs for their car. A total of 248 repairs to 2011 Jeep Grand Cherokees--an average of 1.7 per vehicle--have been reported.

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2011 Jeep Grand Cherokee problems occur, check out our car reliability stats.

Chart based on 248 repairs.

2011 Jeep Grand Cherokee repair cost distribution

Chart based on 14 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2011 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Nov 2010 - Mar 2011
1500 mi   Sunroof rattled loudly. Dealer replaced entire glass panel on roof. 
10500   Updated software for Drivetrain to repair loud rattle noise. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Georgia, United States
Mar 2011 - Jun 2014
  Air suspension system failure. Replaced control module and compressor. 
8000 mi   Sharp edges on steering wheel trim 
13000   Various rattles. Dealer could not replicate problem. 
Jeep Grand Cherokee in Virginia, United States
Feb 2011 - Jun 2014
3000 mi   The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced 
39000 US $140 Check gas cap light sudden onset even though the gas cap was found to be properly secured. Two weeks later Check Engine Light comes on - problem w/ EVAP. Dealer inspects & determines bad gas cap. Replaces gas cap. 
52000   Leak developed in the Brake Power Booster causing warning light to activate and a change to pressure of pedal during braking. New Brake Power Booster installed. 
Jeep Grand Cherokee in Colorado, United States
Sep 2010 - Jun 2014
9000 mi   compressor for air suspension was overheating. Replaced compressor with a new unit 
25500   The rear passenger door lock actuator needed replacing. Lock will not go up or down. 
32000   overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. 
Jeep Grand Cherokee in New York, United States
Dec 2010 - Oct 2011
2100 mi   The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. 
5000   Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor 
7000   Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
17000   Lemon law repurchase. 
Jeep Grand Cherokee in Missouri, United States
Dec 2010 - Mar 2011
4000 mi   Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem.  

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New York, United States
Dec 2010 - Jun 2011
4000 mi   right rear shock leaking oil. dealer replaced 
6000   radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. 
Jeep Grand Cherokee in Alabama, United States
Feb 2011 - Jan 2014
3500 mi   Sirius tuner inside radio broken  
56000   pass side vents only blow cold air even when heater is on 
Jeep Grand Cherokee in Ohio, United States
Oct 2010 - Sep 2013
4000 mi   uconnect system locked up - dealer reset and updated the software per a technical service bulletin. 
Jeep Grand Cherokee in Missouri, United States
Sep 2010 - Jun 2014
7000 mi   Control panel for passenger seat not affixed properly. New panel on order. 
10000   A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. 
15000   Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. 
18000   Seatbelt part replaced; problem gone. Panel replaced. 
19000   TSB for this problem followed. New refrigerant line installed. Noise gone now. 
38000 US $100 Transmission cooler leaking/same part as the A/C condenser. 
61000   Brake booster leaking vacuum. Likely recall related. 

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