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2011 Jeep Grand Cherokee Problems and Repair Histories

2011 Jeep Grand Cherokee  Problems:

2011 Jeep Grand Cherokee problems reported via the Car Repair History and Car Reliability Surveys

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2011 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Colorado, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2011 10000   First odometer entry
Jan 2013 20000 0 Passenger Headlight Non-op 

 

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2011 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2011 0   First odometer entry
Nov 2011 8420 0 Steering shaft to be replaced (on order) Steering shaft replaced on warranty 
Feb 2012 14880 0 gear change unpredictable 
Apr 2012 21700 0 Unpredictable gear change, reset the computer and it seems to fixed it. 
Sep 2012 35340 0 gearbox clunk when taking off and in second gear 

 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 0 Sunroof rattled loudly. Dealer replaced entire glass panel on roof. 
Mar 2011 8000 0 Updated software for Drivetrain to repair loud rattle noise. 

 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Virginia, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 5000   First odometer entry
Oct 2012 7000 0 The the right auto-leveling headlight connection had come loose. 

 

Jeep Grand Cherokee in Alberta, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 6200   First odometer entry
Oct 2012 23600 120 Liftgate lock button not locking or unlocking it. Car blowing cold air even when air conditioning switch was turned off. 
Mar 2013 30380   Most recent odometer entry.

 

Jeep Grand Cherokee in Tennessee, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 2000   First odometer entry
Sep 2011 4000 0 AC Converter not working. The dealer said it was bad and the new part had to be ordered, for installation the following week. 
Oct 2011 5000 0 The Tech found a mashed wire, reassembled with the 115v AC converter and now everything works just fine. I really-really like this Hemi Jeep Grand Cherokee! 
Mar 2013 32000   Most recent odometer entry.

 

Jeep Grand Cherokee in Colorado, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Nov 2011 0 TSB for steering shaft replacement 
Jan 2013 17300 0 Bad battery was replaced. 
Mar 2013 18000   Most recent odometer entry.

 

Jeep Grand Cherokee in Tennessee, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Oct 2012 25000   First odometer entry
Oct 2012 25000 38 Air ride suspension pump broke and part ordered after 5 hours of diagnostic test. the part was on backorder from the 9th until 30th of October. Broke again soon after repair. 
Nov 2012 25000 300 Suspension repaired again. 
Dec 2012 25000 0 Remote start would not work due to hood relay. error message was HOOD AJAR and dealer had to order new relay to install for remote start to work. 

 

Jeep Grand Cherokee in Florida, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 0   First odometer entry
Nov 2011 4000 0 Window squeak - front passenger window. Seal lubed, but still squeaks. New seal ordered. Excess wear on driver's seat. New seat cover had been ordered, but didn't match the car. New cover has been ordered. New window seal installed. New seat cover installed. 
Apr 2012   Most recent odometer entry.

 

Jeep Grand Cherokee in Ontario, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jun 2012 4960   First odometer entry
Jul 2012 4960 0 AC blew out white mist and failed to provide cool flow of air when the vehicle was doing 120 km/hr. Brake/Shift cable went loose causing the shifter to get stuck on reverse gear and the vehicle wouldn't start. Loud clunk heard when shifting gears from P to R and from D to R. 

 

Jeep Grand Cherokee in New Mexico, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 300 Replaced bent shaft and seals in transfer case. 
Jun 2012 8000 0 Key fob not detected. Engine started on own. 
Mar 2013 11000   Most recent odometer entry.

 

Jeep Grand Cherokee in Utah, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 0   First odometer entry
Mar 2012 16000 0 Check engine light came on. Transmission code. Flash update only thing required. 
Jul 2012 17700 0 Windshield sprayer on passenger side stopped working. Nipple was broken and sprayer was replaced. 
Sep 2012 19000 0 Tire pressure sensor stopped working in a tire. Replaced under warranty. 
Dec 2012 23000   Most recent odometer entry.

 

Jeep Grand Cherokee in California, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Nov 2011 2000   First odometer entry
Jul 2012 11000 0 Major issues with keyless ignition system, soemtimes fails to recognize key in car, then shuts car off. Truck died on the freeway. Have been to dealership 4 times for this 
Aug 2012 11000 0 Key receiver module replaced. Called "WIN" or something like that. My guess is that this should have been done some time ago...and now I hear thr another jeep just had the same service done on their second "key not found" issue. 

 

Jeep Grand Cherokee in Minnesota, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 41000   First odometer entry
Feb 2012 42000 0 Fog lamp blew out and the high beam on HID bulb was not working, required a replacement of light module 
Jul 2012 55300 0 The push start ignition and keyless touch and go features quit working. 
Dec 2012 63000 0 My touch n go keyless entry and push button start quite working Driver side headlight quite working, dealer stated the control module was bad and needed to be replaced at a cost of $800. The passenger side headlight flickers and also needs to be replaced at the same cost. 
Mar 2013 72000   Most recent odometer entry.

 

Jeep Grand Cherokee in Texas, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2012 34000   First odometer entry
Jan 2013 36000 0 Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. 
Feb 2013 37500 0 Once again the QuadraLiftII air suspension system on the vehicle failed, causing vehicle to drop and loose pressure. Dealer claimed it was releasing pressure into reservoir tank, despite this being advertised as a closed system. No final fix Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. Return trip for QLII air suspension system.Tested and confirmed "sag".Performed list of tests from Mfg. No identified faults, re-calibrated system and held vehicle for 3 days to monitor. Sag corrected but compressor still runs excessively. 
Mar 2013 39000 0 3rd trip to dealer for failure in QuadraLiftII air suspension. again losing pressure. StarCase was opened on vehicle. failure was confirmed, compressor and controller replaced. Vehicle the held for 10 days with no failure, but not released. 

 

Jeep Grand Cherokee in Michigan, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jun 2012 32000   First odometer entry
Jul 2012 32000 0 Replaced Head unit, non-fuctioning bluetooth microphone and ipod dock. 

 

Jeep Grand Cherokee in Arizona, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 0   First odometer entry
Jan 2012 6700 0 Bad compressor 
Mar 2013 22000   Most recent odometer entry.

 

Jeep Grand Cherokee in North Carolina, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
May 2011 5000   First odometer entry
Jul 2011 7000 0 Failed air suspension compressor and 2 consecutive failed air suspension control modules. 
Jan 2013 41000   Most recent odometer entry.

 

Jeep Grand Cherokee in Virginia, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 1000   First odometer entry
Apr 2011 3000 0 The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced 
Mar 2013 30000   Most recent odometer entry.

 

Jeep Grand Cherokee in North Carolina, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 1000   First odometer entry
Apr 2012 6300 0 AC not blowing cold, recharged system. 
Apr 2013 8000 0 recharged did not fix the issue. Dealer did not experience any issues. 

 

Jeep Grand Cherokee in Georgia, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Mar 2011 0   First odometer entry
May 2011 0 Air suspension system failure. Replaced control module and compressor. 
Jun 2012 8000 0 Sharp edges on steering wheel trim 
Feb 2013 13000 0 Various rattles. Dealer could not replicate problem. 
Mar 2013 13000   Most recent odometer entry.

 

Jeep Grand Cherokee in Saskatchewan, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 6200   First odometer entry
Mar 2013 23560 0 Leaking power steering hose. Had to wait for parts 

 

Jeep Grand Cherokee in Colorado, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 0   First odometer entry
Mar 2011 9000 0 compressor for air suspension was overheating. Replaced compressor with a new unit 
May 2012 25500 0 The rear passenger door lock actuator needed replacing. Lock will not go up or down. 
Dec 2012 32000 0 overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. 
Mar 2013 37000   Most recent odometer entry.

 

Jeep Grand Cherokee in Connecticut, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 0 sunroof rattle and car shakes at 60. sunroof rattle and car shakes at 60 

 

Jeep Grand Cherokee in New York, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 2000   First odometer entry
Jan 2011 3000 0 The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. 
Mar 2011 5000 0 Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor 
Apr 2011 7000 0 Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
Oct 2011 17000 0 Lemon law repurchase. 

 

Jeep Grand Cherokee in Missouri, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 1000   First odometer entry
Feb 2011 4000 0 Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem.  
Mar 2011 5000   Most recent odometer entry.

 

Jeep Grand Cherokee in California, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2013 30000   First odometer entry
Mar 2013 32000 0 Driver side seat is saggy. Dealer is waiting for Chrysler to decide if they going to replace or fixed it. Waiting ten days so far. 
Apr 2013 32000 0 The dealer called me and set up an appointment to change the seat in the driver side on march 10 2013. 

 

Jeep Grand Cherokee in Connecticut, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Apr 2011 0   First odometer entry
May 2011 1000 0 Engine check light came on diagnosed as small evap leak, dealer ordered replacment purge solenoid, installed it following week, no further problems. 
Nov 2011 6500 0 Rear hatch lift strut motor intermittantly failed to operate, dealer replaced strut motor. 
Jan 2012 8000 0 rear hatch lift failed to respond to key fob or in-car button. Tech confirmed problem, found software update and flashed computer seeming to solve problem. 
Feb 2012 8500 0 Rear hatch lift again failed to operate intermittantly, dealer tech consulted Chrysler engineering and was told to replace control module and wire harness to rear strut motor. Problem now appears to be solved. 
Mar 2013 19000   Most recent odometer entry.

 

Jeep Grand Cherokee in New York, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
May 2011 1000   First odometer entry
Jun 2011 1000 0 Blew a heater hose at 500 miles...dealer said hose was not seated properly and replaced hose clamp. Towed to dealer and picked up next day...also rotors needed to be cut? Pulsation in brakes when i brought it in for hose repair. LEDS in door handles and map pockets not lit up. Requires reconfigure of TIPM. Have not fixed yet. Appt. Upcoming. Dealer was unaware of the lights and had never seen the before. Info found on jeepgarage.org 

 

Jeep Grand Cherokee in Illinois, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 0 Automatic transmission replaced on warranty after underdrive and overdrive incompatibility/mis-positioning caused very high heat to weld metal inside transmission. 
Jun 2011 11300 0 UConnect Bluetooth Handsfree Phone System would not prompt HTC Thunderbolt cell phone to call. Handsfree module replaced under warranty. 
Sep 2012 25000   Most recent odometer entry.

 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 1000   First odometer entry
Sep 2011 1000 0 Airbag light came on four days after purchasing the JGC. According to dealer, airbag sensor in one of the doors detached, and needed to be plugged back in. No problems since. 
Oct 2011 1000 0 Noticed that windshield cowl had bubbled up in a couple of places near windshield wipers. Replaced cowl under warranty. 
Mar 2013 15000   Most recent odometer entry.

 

Jeep Grand Cherokee in Florida, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
May 2011 1000   First odometer entry
Jun 2011 1000 0 Sunroof bolts rattled because the bolts were not properly tightened from the factory. 
May 2012 8000 0 Front passenger window would not go up or down without pausing. For example, you would have to press the window button several times to get the window to move. Prolonged pressing of the button would not help either. 
Mar 2013 12000   Most recent odometer entry.

 

Jeep Grand Cherokee in Alabama, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 1000   First odometer entry
Oct 2011 2000 0 Key stopped working to start the engine. 
Mar 2013 15000   Most recent odometer entry.

 

Jeep Grand Cherokee in Florida, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
May 2012 16000   First odometer entry
Sep 2012 20500 500 Radiator cracked @ center area. New radiator was installed under warranty. Great dealership experience at Duke Sales in North Baltimore (near Findlay OH). 
Apr 2013 27000   Most recent odometer entry.

 

Jeep Grand Cherokee in Georgia, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 0   First odometer entry
Jun 2011 5000 0 Driver's side door misaligned. Dealer repaired in a day to my complete satisfaction. 100% Covered under warranty. 
Mar 2013 28000   Most recent odometer entry.

 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Utah, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 0   First odometer entry
Apr 2012 17000 0 The air suspension had a switch that returned a code which said it was stuck. Dealership ordered a new switch and replaced it. What brought the issue up was when moving ride heights the screen popped up saying service air suspension. 
Mar 2013 27000   Most recent odometer entry.

 

Jeep Grand Cherokee in British Columbia, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2012 6820   First odometer entry
Mar 2012 7440 0 Phone not connecting Vehicle exhibiting loud bang noise when traveling over bump or pothole...problem with suspension dampening return...Chrysler said it's a 'characteristic' of the Overland. Problem worse with air suspension engaged. Not an off-road vehicle! Internal blower fan connection weak, causing the blower not to work. They replaced the whole blower. 

 

Jeep Grand Cherokee in Ontario, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 0   First odometer entry
Mar 2013 29760 0 Paint was peeling of running boards. Drivers Seat cover was defective 

 

Jeep Grand Cherokee in New Mexico, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 0   First odometer entry
Jul 2012 18000 0 Cruise control occasionally will not turn on. Intermittant. Banging steering column down sometimes makes it work. Waiting for sustained failure to take to dealer 
Nov 2012 32000 0 cruise control inoperative. Found and connected improperly fitted connector under steering wheel air bag. 
Mar 2013 40000   Most recent odometer entry.

 

Jeep Grand Cherokee in Florida, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 11000   First odometer entry
Feb 2012 13000 0 passenger headrest rattle. 
Jul 2012 22000   Most recent odometer entry.

 

Jeep Grand Cherokee in New Jersey, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 0   First odometer entry
Jul 2011 13000 32 Right rear break light replaced without issue. 
Jan 2012 20000   Most recent odometer entry.

 

Jeep Grand Cherokee in Virginia, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Oct 2010 0   First odometer entry
Jan 2011 7000 0 LED lighting on front doors not working. 
Mar 2011 11000 0 Second unsuccessful repair for LED lighting on front doors not working. Fixed problem myself by rewiring lights. 
Jan 2012 26000 0 Blower motor failed and was replaced 
Aug 2012   Most recent odometer entry.

 

Jeep Grand Cherokee in Missouri, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jun 2011 1000   First odometer entry
Jul 2011 2000 0 Nav system quit working. Entire unit replaced. 
Dec 2012 16000   Most recent odometer entry.

 

Jeep Grand Cherokee in Colorado, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Mar 2011 0   First odometer entry
Aug 2011 4000 0 Excessive wind noise and water intrusion from sunroof. Reported to dealer and advised this was a known defect. Dealer realigned sliding glass to eliminate water intrusion but told that high pressure car washes may cause some intrusion. 
Dec 2011 14000 0 Right rear shock was making a squeak noise when driving over bumps. Shock was replaced as a warranty repair. 
Mar 2013 43000 420 Rear shock absorber leaking. Part replaced. 

 

Jeep Grand Cherokee in Virginia, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
May 2011 6000   First odometer entry
Jun 2011 7300 0 power lift gate failed. so far, two trips and still not working. control module replaced. motor needs to be replaced but part not available. dealer said many failures. air suspension warning light came on. control module replaced -- took 10 days. paint on front bumper peeling and flaking off. repainted. air suspension warning lights came on. techs verified codes but could not duplicate. 430n UConnect system does not work with Apple iPhone. 730n system firmware update released earlier in month. no one knows when the 430n firmware update will be ready. 
Sep 2011 11000 0 Chrysler finally agree to buy this POS back in August. My first -- and last -- domestic purchase in 32 years. 
Dec 2011   Most recent odometer entry.

 

Jeep Grand Cherokee in New Jersey, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 8000   First odometer entry
Jun 2011 15000 0 no key found message when attempting to start vehicle. Update WIN module with new software. 
Aug 2011 17700 0 Key not found issue and temperature gauge took a long time to change. 
Dec 2011 25000 0 Driver door window makes a noise when coming up from a full open position.  Lock button on tailgate no longer works. 
Jan 2012 26700 0 Replaced window motor and tailgate lock button 
Apr 2013   Most recent odometer entry.

 

Jeep Grand Cherokee in New York, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 4000   First odometer entry
Jan 2011 4000 0 right rear shock leaking oil. dealer replaced 
May 2011 6000 0 radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. 
Jun 2011 7000   Most recent odometer entry.

 

Jeep Grand Cherokee in Ohio, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Oct 2010 0   First odometer entry
Apr 2011 4000 0 uconnect system locked up - dealer reset and updated the software per a technical service bulletin. 
Jun 2012 24000   Most recent odometer entry.

 

Jeep Grand Cherokee in Alabama, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 3000   First odometer entry
Mar 2011 3000 0 Sirius tuner inside radio broken  

 

Jeep Grand Cherokee in Alberta, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Oct 2010 0   First odometer entry
Sep 2011 12400 210 20,000 km preventive maintenance. Had to replace air filter - cost of $60. Brake inspection / cleaning - cost of $150 
Dec 2011 15500 450 Car wouldn't start using the remote keys. Batteries were not dead, but the key fob's were not recognized. Sevice came to disconnect the battery and then reconnect. Took it to dealer and they reflashed programming. 
Jan 2012 16100 0 Loose connection on Quadra Trac system so received an error message (which also disabled the 4WD system) 
Nov 2012 23860 0 Intermittently, a loud thunk comes from transmission when slowing down 
Mar 2013 29140   Most recent odometer entry.

 

Jeep Grand Cherokee in Nebraska, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
May 2011 3000   First odometer entry
Sep 2011 10000 4 TSB for I-shaft replacement TSB for A/C squeal. parts ordered. Horn not working correctly Replaced Front Side Marker light that was burnt out on driver's side. 
Mar 2013 24000   Most recent odometer entry.

 

Jeep Grand Cherokee in North Carolina, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 10000   First odometer entry
Mar 2012 11000 0 SKIM module failure, vehicle would not recognize keys or start, even with manual key. Key fob locked with manual key inserted and had to be forcibly removed. Vehicle towed to dealer for repair. 

 

Jeep Grand Cherokee in Texas, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2012 16000   First odometer entry
Mar 2012 16000 0 Radio in iPod mode hisses 

 

Jeep Grand Cherokee in Missouri, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 1000   First odometer entry
Dec 2010 7000 0 Control panel for passenger seat not affixed properly. New panel on order. 
Feb 2011 10000 0 A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. 
Jun 2011 15000 0 Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. 
Jul 2011 18000 0 Seatbelt part replaced; problem gone. Panel replaced. 
Sep 2011 19000 0 TSB for this problem followed. New refrigerant line installed. Noise gone now. 
Oct 2012 38000 100 Transmission cooler leaking/same part as the A/C condenser. 
Mar 2013 44000   Most recent odometer entry.

 

Jeep Grand Cherokee in Illinois, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 7000   First odometer entry
Feb 2012 8000 0 Cam position sensor defective. Brought to dealer for replacement. Problem corrected. 
Mar 2013 18000   Most recent odometer entry.

 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in Massachusetts, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Apr 2012 26000   First odometer entry
Jul 2012 34700 0 Recharge and add leak detection dye to AC system. 
Mar 2013 53000   Most recent odometer entry.

 

Jeep Grand Cherokee in Illinois, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 0   First odometer entry
Mar 2012 15000 0 Full engine replacement 
Feb 2013 32500 0 The passive entry on the passenger side of the vehicle was no longer working. The door handle was replaced. 
Mar 2013 34000   Most recent odometer entry.

 

Jeep Grand Cherokee in Washington, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 27000   First odometer entry
Mar 2012 29000 0 The Hazard and Traction Control buttons on lower control unit does not work when pushed. 
Dec 2012 42000   Most recent odometer entry.

 

Jeep Grand Cherokee in Alberta, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Nov 2011 2480   First odometer entry
Dec 2011 2480 0 Radio cuts in and out evenafter a new radio was installed. 

 

Jeep Grand Cherokee in California, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Dec 2011 29000   First odometer entry
Jul 2012 33000 0 Jeep has been in and out of dealer approx. 6 times for overheating transmission. 

 

Jeep Grand Cherokee in New York, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Nov 2010 0   First odometer entry
Apr 2012 19000 0 The cruise control is still very inaccurate since the transmission program update. There seems to be no resolution to this problem. 
Mar 2013 27000   Most recent odometer entry.

 

Jeep Grand Cherokee in Ontario, Canada
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 9300   First odometer entry
Feb 2013 35960 0 power steering hose gone 
Apr 2013 37200 0 Brakes and all 4 rotors completely rusted. Rust started right away after vehicle purchase. 

 

Jeep Grand Cherokee in Massachusetts, United States
Month Year Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 0   First odometer entry
Jul 2011 6000 0 Rattle on driver's front wheel, caliper rattle clip on order Applied ESC TSB 18-001-11 Applied TSB 08-036-11 to fix iPod connection problem 
Sep 2011 11000 0 installed caliper rattle clip 
Nov 2011 14300 0 Went to dealer to diagnose A/C system noises, dealer reported no problem. Decided to go to another dealer. 
Jan 2012 17500 0 Repaired leak in AC line 
Mar 2012 20000 0 Water pump was making noise, pump replaced under warranty Leak in condenser, replaced condenser and recharged system under warranty. 
Jul 2012 27300 0 Intermittent problems with stalling and failure to start, key fobs replaced. 
Nov 2012 34500 0 Replaced defective driver side view mirror and flashlight assembly. 
Mar 2013 41000   Most recent odometer entry.

 

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