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2011 Jeep Grand Cherokee Problems and Repair Histories

144 TrueDelta members own a 2011 Jeep Grand Cherokee. 71 of these members (49.3%) have reported repairs for their car. A total of 211 repairs to 2011 Jeep Grand Cherokees--an average of 1.5 per vehicle--have been reported.

See our lemon odds and nada odds page for more details. To see how frequently 2011 Jeep Grand Cherokee problems occur, check out our car reliability stats.

Want to read about specific problems behind these stats? Jump to the 2011 Jeep Grand Cherokee problem descriptions below.

Don't infer 2011 Jeep Grand Cherokee problem frequency from what you see on this page. Many lucky owners have had no repairs, and their cars are not shown.

Percentage of 2011 Jeep Grand Cherokee repairs by problem area

13% of the 2011 Jeep Grand Cherokee repairs were to the engine, 9% to the transmission, 1% to the brakes, 15% to the suspension, 42% to the electrical or air-conditioning systems, 13% to the body and trim, and 5% to other areas of the vehicle.

Chart based on 211 repairs.

2011 Jeep Grand Cherokee repair cost distribution

Of the 2011 Jeep Grand Cherokee repairs that were not covered by warranty and were not do-it-yourself repairs, 27% cost less than $100, 64% between $100 and $499, and 9% between $500 and $999.

Chart based on 11 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2011 Jeep Grand Cherokee problems and repair histories. Log in or join us to see them all.
Repair costs are in local units.

2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
0 Sunroof rattled loudly. Dealer replaced entire glass panel on roof. 
8000 0 Updated software for Drivetrain to repair loud rattle noise. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Georgia, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Mar 2011 0    
0 Air suspension system failure. Replaced control module and compressor. 
8000 0 Sharp edges on steering wheel trim 
13000 0 Various rattles. Dealer could not replicate problem. 
22000  
Jeep Grand Cherokee in Virginia, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 1000    
3000 0 The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced 
39000 140 Check gas cap light sudden onset even though the gas cap was found to be properly secured. Two weeks later Check Engine Light comes on - problem w/ EVAP. Dealer inspects & determines bad gas cap. Replaces gas cap. 
50000  
Jeep Grand Cherokee in Colorado, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 0    
9000 0 compressor for air suspension was overheating. Replaced compressor with a new unit 
25500 0 The rear passenger door lock actuator needed replacing. Lock will not go up or down. 
32000 0 overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. 
51000  
Jeep Grand Cherokee in New York, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 2000    
3000 0 The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. 
5000 0 Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor 
7000 0 Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
17000 0 Lemon law repurchase. 
Jeep Grand Cherokee in Missouri, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 1000    
4000 0 Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem.  
5000  

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New York, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Dec 2010 4000    
4000 0 right rear shock leaking oil. dealer replaced 
6000 0 radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. 
7000  
Jeep Grand Cherokee in Alabama, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Feb 2011 3000    
3000 0 Sirius tuner inside radio broken  
56000 0 pass side vents only blow cold air even when heater is on 
Jeep Grand Cherokee in Ohio, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Oct 2010 0    
4000 0 uconnect system locked up - dealer reset and updated the software per a technical service bulletin. 
 
Jeep Grand Cherokee in Missouri, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Sep 2010 1000    
7000 0 Control panel for passenger seat not affixed properly. New panel on order. 
10000 0 A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. 
15000 0 Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. 
18000 0 Seatbelt part replaced; problem gone. Panel replaced. 
19000 0 TSB for this problem followed. New refrigerant line installed. Noise gone now. 
38000 100 Transmission cooler leaking/same part as the A/C condenser. 
59000  

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