2011 Jeep Grand Cherokee Problems and Repair Histories
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Jeep Grand Cherokee
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2011 Jeep Grand Cherokee
Engine not specified
| Jeep Grand Cherokee in Colorado, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2011 | 10000 | First odometer entry | |
| Jan | 2013 | 20000 | 0 | Passenger Headlight Non-op |
2011 Jeep Grand Cherokee 4dr SUV
turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Victoria, Australia | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2011 | 0 | First odometer entry | |
| Nov | 2011 | 8420 | 0 | Steering shaft to be replaced (on order) Steering shaft replaced on warranty |
| Feb | 2012 | 14880 | 0 | gear change unpredictable |
| Apr | 2012 | 21700 | 0 | Unpredictable gear change, reset the computer and it seems to fixed it. |
| Sep | 2012 | 35340 | 0 | gearbox clunk when taking off and in second gear |
2011 Jeep Grand Cherokee 4dr SUV
360-horsepower 5.7L V8 5-speed shiftable automatic RWD
| Jeep Grand Cherokee in North Carolina, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 0 | Sunroof rattled loudly. Dealer replaced entire glass panel on roof. | |
| Mar | 2011 | 8000 | 0 | Updated software for Drivetrain to repair loud rattle noise. |
2011 Jeep Grand Cherokee 4dr SUV
360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 5000 | First odometer entry | |
| Oct | 2012 | 7000 | 0 | The the right auto-leveling headlight connection had come loose. |
| Jeep Grand Cherokee in Alberta, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 6200 | First odometer entry | |
| Oct | 2012 | 23600 | 120 | Liftgate lock button not locking or unlocking it. Car blowing cold air even when air conditioning switch was turned off. |
| Mar | 2013 | 30380 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Tennessee, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 2000 | First odometer entry | |
| Sep | 2011 | 4000 | 0 | AC Converter not working. The dealer said it was bad and the new part had to be ordered, for installation the following week. |
| Oct | 2011 | 5000 | 0 | The Tech found a mashed wire, reassembled with the 115v AC converter and now everything works just fine. I really-really like this Hemi Jeep Grand Cherokee! |
| Mar | 2013 | 32000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Colorado, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2011 | 0 | TSB for steering shaft replacement | |
| Jan | 2013 | 17300 | 0 | Bad battery was replaced. |
| Mar | 2013 | 18000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Tennessee, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2012 | 25000 | First odometer entry | |
| Oct | 2012 | 25000 | 38 | Air ride suspension pump broke and part ordered after 5 hours of diagnostic test. the part was on backorder from the 9th until 30th of October. Broke again soon after repair. |
| Nov | 2012 | 25000 | 300 | Suspension repaired again. |
| Dec | 2012 | 25000 | 0 | Remote start would not work due to hood relay. error message was HOOD AJAR and dealer had to order new relay to install for remote start to work. |
| Jeep Grand Cherokee in Florida, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 0 | First odometer entry | |
| Nov | 2011 | 4000 | 0 | Window squeak - front passenger window. Seal lubed, but still squeaks. New seal ordered. Excess wear on driver's seat. New seat cover had been ordered, but didn't match the car. New cover has been ordered. New window seal installed. New seat cover installed. |
| Apr | 2012 | Most recent odometer entry. | ||
| Jeep Grand Cherokee in Ontario, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2012 | 4960 | First odometer entry | |
| Jul | 2012 | 4960 | 0 | AC blew out white mist and failed to provide cool flow of air when the vehicle was doing 120 km/hr. Brake/Shift cable went loose causing the shifter to get stuck on reverse gear and the vehicle wouldn't start. Loud clunk heard when shifting gears from P to R and from D to R. |
| Jeep Grand Cherokee in New Mexico, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 300 | Replaced bent shaft and seals in transfer case. | |
| Jun | 2012 | 8000 | 0 | Key fob not detected. Engine started on own. |
| Mar | 2013 | 11000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Utah, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 0 | First odometer entry | |
| Mar | 2012 | 16000 | 0 | Check engine light came on. Transmission code. Flash update only thing required. |
| Jul | 2012 | 17700 | 0 | Windshield sprayer on passenger side stopped working. Nipple was broken and sprayer was replaced. |
| Sep | 2012 | 19000 | 0 | Tire pressure sensor stopped working in a tire. Replaced under warranty. |
| Dec | 2012 | 23000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2011 | 2000 | First odometer entry | |
| Jul | 2012 | 11000 | 0 | Major issues with keyless ignition system, soemtimes fails to recognize key in car, then shuts car off. Truck died on the freeway. Have been to dealership 4 times for this |
| Aug | 2012 | 11000 | 0 | Key receiver module replaced. Called "WIN" or something like that. My guess is that this should have been done some time ago...and now I hear thr another jeep just had the same service done on their second "key not found" issue. |
| Jeep Grand Cherokee in Minnesota, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 41000 | First odometer entry | |
| Feb | 2012 | 42000 | 0 | Fog lamp blew out and the high beam on HID bulb was not working, required a replacement of light module |
| Jul | 2012 | 55300 | 0 | The push start ignition and keyless touch and go features quit working. |
| Dec | 2012 | 63000 | 0 | My touch n go keyless entry and push button start quite working Driver side headlight quite working, dealer stated the control module was bad and needed to be replaced at a cost of $800. The passenger side headlight flickers and also needs to be replaced at the same cost. |
| Mar | 2013 | 72000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Texas, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2012 | 34000 | First odometer entry | |
| Jan | 2013 | 36000 | 0 | Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. |
| Feb | 2013 | 37500 | 0 | Once again the QuadraLiftII air suspension system on the vehicle failed, causing vehicle to drop and loose pressure. Dealer claimed it was releasing pressure into reservoir tank, despite this being advertised as a closed system. No final fix Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. Return trip for QLII air suspension system.Tested and confirmed "sag".Performed list of tests from Mfg. No identified faults, re-calibrated system and held vehicle for 3 days to monitor. Sag corrected but compressor still runs excessively. |
| Mar | 2013 | 39000 | 0 | 3rd trip to dealer for failure in QuadraLiftII air suspension. again losing pressure. StarCase was opened on vehicle. failure was confirmed, compressor and controller replaced. Vehicle the held for 10 days with no failure, but not released. |
| Jeep Grand Cherokee in Michigan, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2012 | 32000 | First odometer entry | |
| Jul | 2012 | 32000 | 0 | Replaced Head unit, non-fuctioning bluetooth microphone and ipod dock. |
| Jeep Grand Cherokee in Arizona, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 0 | First odometer entry | |
| Jan | 2012 | 6700 | 0 | Bad compressor |
| Mar | 2013 | 22000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in North Carolina, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 5000 | First odometer entry | |
| Jul | 2011 | 7000 | 0 | Failed air suspension compressor and 2 consecutive failed air suspension control modules. |
| Jan | 2013 | 41000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 1000 | First odometer entry | |
| Apr | 2011 | 3000 | 0 | The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced |
| Mar | 2013 | 30000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in North Carolina, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 1000 | First odometer entry | |
| Apr | 2012 | 6300 | 0 | AC not blowing cold, recharged system. |
| Apr | 2013 | 8000 | 0 | recharged did not fix the issue. Dealer did not experience any issues. |
| Jeep Grand Cherokee in Georgia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2011 | 0 | First odometer entry | |
| May | 2011 | 0 | Air suspension system failure. Replaced control module and compressor. | |
| Jun | 2012 | 8000 | 0 | Sharp edges on steering wheel trim |
| Feb | 2013 | 13000 | 0 | Various rattles. Dealer could not replicate problem. |
| Mar | 2013 | 13000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Saskatchewan, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 6200 | First odometer entry | |
| Mar | 2013 | 23560 | 0 | Leaking power steering hose. Had to wait for parts |
| Jeep Grand Cherokee in Colorado, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 0 | First odometer entry | |
| Mar | 2011 | 9000 | 0 | compressor for air suspension was overheating. Replaced compressor with a new unit |
| May | 2012 | 25500 | 0 | The rear passenger door lock actuator needed replacing. Lock will not go up or down. |
| Dec | 2012 | 32000 | 0 | overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. |
| Mar | 2013 | 37000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Connecticut, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 0 | sunroof rattle and car shakes at 60. sunroof rattle and car shakes at 60 | |
| Jeep Grand Cherokee in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 2000 | First odometer entry | |
| Jan | 2011 | 3000 | 0 | The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. |
| Mar | 2011 | 5000 | 0 | Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor |
| Apr | 2011 | 7000 | 0 | Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. |
| Oct | 2011 | 17000 | 0 | Lemon law repurchase. |
| Jeep Grand Cherokee in Missouri, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 1000 | First odometer entry | |
| Feb | 2011 | 4000 | 0 | Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem. |
| Mar | 2011 | 5000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2013 | 30000 | First odometer entry | |
| Mar | 2013 | 32000 | 0 | Driver side seat is saggy. Dealer is waiting for Chrysler to decide if they going to replace or fixed it. Waiting ten days so far. |
| Apr | 2013 | 32000 | 0 | The dealer called me and set up an appointment to change the seat in the driver side on march 10 2013. |
| Jeep Grand Cherokee in Connecticut, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2011 | 0 | First odometer entry | |
| May | 2011 | 1000 | 0 | Engine check light came on diagnosed as small evap leak, dealer ordered replacment purge solenoid, installed it following week, no further problems. |
| Nov | 2011 | 6500 | 0 | Rear hatch lift strut motor intermittantly failed to operate, dealer replaced strut motor. |
| Jan | 2012 | 8000 | 0 | rear hatch lift failed to respond to key fob or in-car button. Tech confirmed problem, found software update and flashed computer seeming to solve problem. |
| Feb | 2012 | 8500 | 0 | Rear hatch lift again failed to operate intermittantly, dealer tech consulted Chrysler engineering and was told to replace control module and wire harness to rear strut motor. Problem now appears to be solved. |
| Mar | 2013 | 19000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 1000 | First odometer entry | |
| Jun | 2011 | 1000 | 0 | Blew a heater hose at 500 miles...dealer said hose was not seated properly and replaced hose clamp. Towed to dealer and picked up next day...also rotors needed to be cut? Pulsation in brakes when i brought it in for hose repair. LEDS in door handles and map pockets not lit up. Requires reconfigure of TIPM. Have not fixed yet. Appt. Upcoming. Dealer was unaware of the lights and had never seen the before. Info found on jeepgarage.org |
| Jeep Grand Cherokee in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 0 | Automatic transmission replaced on warranty after underdrive and overdrive incompatibility/mis-positioning caused very high heat to weld metal inside transmission. | |
| Jun | 2011 | 11300 | 0 | UConnect Bluetooth Handsfree Phone System would not prompt HTC Thunderbolt cell phone to call. Handsfree module replaced under warranty. |
| Sep | 2012 | 25000 | Most recent odometer entry. | |
2011 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 5-speed shiftable automatic RWD
| Jeep Grand Cherokee in Texas, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 1000 | First odometer entry | |
| Sep | 2011 | 1000 | 0 | Airbag light came on four days after purchasing the JGC. According to dealer, airbag sensor in one of the doors detached, and needed to be plugged back in. No problems since. |
| Oct | 2011 | 1000 | 0 | Noticed that windshield cowl had bubbled up in a couple of places near windshield wipers. Replaced cowl under warranty. |
| Mar | 2013 | 15000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Florida, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 1000 | First odometer entry | |
| Jun | 2011 | 1000 | 0 | Sunroof bolts rattled because the bolts were not properly tightened from the factory. |
| May | 2012 | 8000 | 0 | Front passenger window would not go up or down without pausing. For example, you would have to press the window button several times to get the window to move. Prolonged pressing of the button would not help either. |
| Mar | 2013 | 12000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Alabama, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 1000 | First odometer entry | |
| Oct | 2011 | 2000 | 0 | Key stopped working to start the engine. |
| Mar | 2013 | 15000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Florida, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2012 | 16000 | First odometer entry | |
| Sep | 2012 | 20500 | 500 | Radiator cracked @ center area. New radiator was installed under warranty. Great dealership experience at Duke Sales in North Baltimore (near Findlay OH). |
| Apr | 2013 | 27000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Georgia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 0 | First odometer entry | |
| Jun | 2011 | 5000 | 0 | Driver's side door misaligned. Dealer repaired in a day to my complete satisfaction. 100% Covered under warranty. |
| Mar | 2013 | 28000 | Most recent odometer entry. | |
2011 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range
| Jeep Grand Cherokee in Utah, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 0 | First odometer entry | |
| Apr | 2012 | 17000 | 0 | The air suspension had a switch that returned a code which said it was stuck. Dealership ordered a new switch and replaced it. What brought the issue up was when moving ride heights the screen popped up saying service air suspension. |
| Mar | 2013 | 27000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in British Columbia, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2012 | 6820 | First odometer entry | |
| Mar | 2012 | 7440 | 0 | Phone not connecting Vehicle exhibiting loud bang noise when traveling over bump or pothole...problem with suspension dampening return...Chrysler said it's a 'characteristic' of the Overland. Problem worse with air suspension engaged. Not an off-road vehicle! Internal blower fan connection weak, causing the blower not to work. They replaced the whole blower. |
| Jeep Grand Cherokee in Ontario, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 0 | First odometer entry | |
| Mar | 2013 | 29760 | 0 | Paint was peeling of running boards. Drivers Seat cover was defective |
| Jeep Grand Cherokee in New Mexico, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 0 | First odometer entry | |
| Jul | 2012 | 18000 | 0 | Cruise control occasionally will not turn on. Intermittant. Banging steering column down sometimes makes it work. Waiting for sustained failure to take to dealer |
| Nov | 2012 | 32000 | 0 | cruise control inoperative. Found and connected improperly fitted connector under steering wheel air bag. |
| Mar | 2013 | 40000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Florida, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 11000 | First odometer entry | |
| Feb | 2012 | 13000 | 0 | passenger headrest rattle. |
| Jul | 2012 | 22000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in New Jersey, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 0 | First odometer entry | |
| Jul | 2011 | 13000 | 32 | Right rear break light replaced without issue. |
| Jan | 2012 | 20000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2010 | 0 | First odometer entry | |
| Jan | 2011 | 7000 | 0 | LED lighting on front doors not working. |
| Mar | 2011 | 11000 | 0 | Second unsuccessful repair for LED lighting on front doors not working. Fixed problem myself by rewiring lights. |
| Jan | 2012 | 26000 | 0 | Blower motor failed and was replaced |
| Aug | 2012 | Most recent odometer entry. | ||
| Jeep Grand Cherokee in Missouri, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jun | 2011 | 1000 | First odometer entry | |
| Jul | 2011 | 2000 | 0 | Nav system quit working. Entire unit replaced. |
| Dec | 2012 | 16000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Colorado, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Mar | 2011 | 0 | First odometer entry | |
| Aug | 2011 | 4000 | 0 | Excessive wind noise and water intrusion from sunroof. Reported to dealer and advised this was a known defect. Dealer realigned sliding glass to eliminate water intrusion but told that high pressure car washes may cause some intrusion. |
| Dec | 2011 | 14000 | 0 | Right rear shock was making a squeak noise when driving over bumps. Shock was replaced as a warranty repair. |
| Mar | 2013 | 43000 | 420 | Rear shock absorber leaking. Part replaced. |
| Jeep Grand Cherokee in Virginia, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 6000 | First odometer entry | |
| Jun | 2011 | 7300 | 0 | power lift gate failed. so far, two trips and still not working. control module replaced. motor needs to be replaced but part not available. dealer said many failures. air suspension warning light came on. control module replaced -- took 10 days. paint on front bumper peeling and flaking off. repainted. air suspension warning lights came on. techs verified codes but could not duplicate. 430n UConnect system does not work with Apple iPhone. 730n system firmware update released earlier in month. no one knows when the 430n firmware update will be ready. |
| Sep | 2011 | 11000 | 0 | Chrysler finally agree to buy this POS back in August. My first -- and last -- domestic purchase in 32 years. |
| Dec | 2011 | Most recent odometer entry. | ||
| Jeep Grand Cherokee in New Jersey, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 8000 | First odometer entry | |
| Jun | 2011 | 15000 | 0 | no key found message when attempting to start vehicle. Update WIN module with new software. |
| Aug | 2011 | 17700 | 0 | Key not found issue and temperature gauge took a long time to change. |
| Dec | 2011 | 25000 | 0 | Driver door window makes a noise when coming up from a full open position. Lock button on tailgate no longer works. |
| Jan | 2012 | 26700 | 0 | Replaced window motor and tailgate lock button |
| Apr | 2013 | Most recent odometer entry. | ||
| Jeep Grand Cherokee in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2010 | 4000 | First odometer entry | |
| Jan | 2011 | 4000 | 0 | right rear shock leaking oil. dealer replaced |
| May | 2011 | 6000 | 0 | radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. |
| Jun | 2011 | 7000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Ohio, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2010 | 0 | First odometer entry | |
| Apr | 2011 | 4000 | 0 | uconnect system locked up - dealer reset and updated the software per a technical service bulletin. |
| Jun | 2012 | 24000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Alabama, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 3000 | First odometer entry | |
| Mar | 2011 | 3000 | 0 | Sirius tuner inside radio broken |
| Jeep Grand Cherokee in Alberta, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Oct | 2010 | 0 | First odometer entry | |
| Sep | 2011 | 12400 | 210 | 20,000 km preventive maintenance. Had to replace air filter - cost of $60. Brake inspection / cleaning - cost of $150 |
| Dec | 2011 | 15500 | 450 | Car wouldn't start using the remote keys. Batteries were not dead, but the key fob's were not recognized. Sevice came to disconnect the battery and then reconnect. Took it to dealer and they reflashed programming. |
| Jan | 2012 | 16100 | 0 | Loose connection on Quadra Trac system so received an error message (which also disabled the 4WD system) |
| Nov | 2012 | 23860 | 0 | Intermittently, a loud thunk comes from transmission when slowing down |
| Mar | 2013 | 29140 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Nebraska, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| May | 2011 | 3000 | First odometer entry | |
| Sep | 2011 | 10000 | 4 | TSB for I-shaft replacement TSB for A/C squeal. parts ordered. Horn not working correctly Replaced Front Side Marker light that was burnt out on driver's side. |
| Mar | 2013 | 24000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in North Carolina, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 10000 | First odometer entry | |
| Mar | 2012 | 11000 | 0 | SKIM module failure, vehicle would not recognize keys or start, even with manual key. Key fob locked with manual key inserted and had to be forcibly removed. Vehicle towed to dealer for repair. |
| Jeep Grand Cherokee in Texas, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2012 | 16000 | First odometer entry | |
| Mar | 2012 | 16000 | 0 | Radio in iPod mode hisses |
| Jeep Grand Cherokee in Missouri, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Sep | 2010 | 1000 | First odometer entry | |
| Dec | 2010 | 7000 | 0 | Control panel for passenger seat not affixed properly. New panel on order. |
| Feb | 2011 | 10000 | 0 | A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. |
| Jun | 2011 | 15000 | 0 | Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. |
| Jul | 2011 | 18000 | 0 | Seatbelt part replaced; problem gone. Panel replaced. |
| Sep | 2011 | 19000 | 0 | TSB for this problem followed. New refrigerant line installed. Noise gone now. |
| Oct | 2012 | 38000 | 100 | Transmission cooler leaking/same part as the A/C condenser. |
| Mar | 2013 | 44000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 7000 | First odometer entry | |
| Feb | 2012 | 8000 | 0 | Cam position sensor defective. Brought to dealer for replacement. Problem corrected. |
| Mar | 2013 | 18000 | Most recent odometer entry. | |
2011 Jeep Grand Cherokee 4dr SUV
290-horsepower 3.6L V6 5-speed shiftable automatic AWD
| Jeep Grand Cherokee in Massachusetts, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Apr | 2012 | 26000 | First odometer entry | |
| Jul | 2012 | 34700 | 0 | Recharge and add leak detection dye to AC system. |
| Mar | 2013 | 53000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Illinois, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 0 | First odometer entry | |
| Mar | 2012 | 15000 | 0 | Full engine replacement |
| Feb | 2013 | 32500 | 0 | The passive entry on the passenger side of the vehicle was no longer working. The door handle was replaced. |
| Mar | 2013 | 34000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Washington, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Jan | 2012 | 27000 | First odometer entry | |
| Mar | 2012 | 29000 | 0 | The Hazard and Traction Control buttons on lower control unit does not work when pushed. |
| Dec | 2012 | 42000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Alberta, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2011 | 2480 | First odometer entry | |
| Dec | 2011 | 2480 | 0 | Radio cuts in and out evenafter a new radio was installed. |
| Jeep Grand Cherokee in California, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Dec | 2011 | 29000 | First odometer entry | |
| Jul | 2012 | 33000 | 0 | Jeep has been in and out of dealer approx. 6 times for overheating transmission. |
| Jeep Grand Cherokee in New York, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Nov | 2010 | 0 | First odometer entry | |
| Apr | 2012 | 19000 | 0 | The cruise control is still very inaccurate since the transmission program update. There seems to be no resolution to this problem. |
| Mar | 2013 | 27000 | Most recent odometer entry. | |
| Jeep Grand Cherokee in Ontario, Canada | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Aug | 2011 | 9300 | First odometer entry | |
| Feb | 2013 | 35960 | 0 | power steering hose gone |
| Apr | 2013 | 37200 | 0 | Brakes and all 4 rotors completely rusted. Rust started right away after vehicle purchase. |
| Jeep Grand Cherokee in Massachusetts, United States | ||||
| Month | Year | Odometer (in miles) |
Cost | Problem/Repair Description |
| Feb | 2011 | 0 | First odometer entry | |
| Jul | 2011 | 6000 | 0 | Rattle on driver's front wheel, caliper rattle clip on order Applied ESC TSB 18-001-11 Applied TSB 08-036-11 to fix iPod connection problem |
| Sep | 2011 | 11000 | 0 | installed caliper rattle clip |
| Nov | 2011 | 14300 | 0 | Went to dealer to diagnose A/C system noises, dealer reported no problem. Decided to go to another dealer. |
| Jan | 2012 | 17500 | 0 | Repaired leak in AC line |
| Mar | 2012 | 20000 | 0 | Water pump was making noise, pump replaced under warranty Leak in condenser, replaced condenser and recharged system under warranty. |
| Jul | 2012 | 27300 | 0 | Intermittent problems with stalling and failure to start, key fobs replaced. |
| Nov | 2012 | 34500 | 0 | Replaced defective driver side view mirror and flashlight assembly. |
| Mar | 2013 | 41000 | Most recent odometer entry. | |
Expert 2011 Jeep Grand Cherokee Repair Advice
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