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2011 Jeep Grand Cherokee repairs by problem area

Engine (16%)

Transmission and Drivetrain (9%)

Brakes and Traction Control (3%)

Suspension and Steering (16%)

Electrical and Air Conditioning (37%)

Paint, Rust, Leaks, Rattles, and Trim (13%)

Other (6%)

Chart based on 290 repairs.

2011 Jeep Grand Cherokee repair cost distribution

$2500+ (0%)

$1000 - $2499 (7%)

$500 - $999 (19%)

$100 - $499 (63%)

< $100 (11%)

Chart based on 27 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2011 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Nov 2010 - Mar 2011
Sep 2010

1500 mi
Sunroof rattled loudly. Dealer replaced entire glass panel on roof. 
Mar 2011

10500 mi
Updated software for Drivetrain to repair loud rattle noise. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Georgia, United States
Mar 2011 - Sep 2015
May 2011 Air suspension system failure. Replaced control module and compressor. 
Jun 2012

8000 mi
Sharp edges on steering wheel trim 
Feb 2013

13000 mi
Various rattles. Dealer could not replicate problem. 
Jan 2015

27700 mi

US $600
Air suspension lines for front end were leaking causing front end to lower overnight or not in use. Dealer replaced air lines to front end suspension. 
Jeep Grand Cherokee in Virginia, United States
Feb 2011 - Sep 2015
Apr 2011

3000 mi
The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced 
Sep 2013

39000 mi

US $140
Check gas cap light sudden onset even though the gas cap was found to be properly secured. Two weeks later Check Engine Light comes on - problem w/ EVAP. Dealer inspects & determines bad gas cap. Replaces gas cap. 
May 2014

52000 mi

US $450
Leak developed in the Brake Power Booster causing warning light to activate and a change to pressure of pedal during braking. New Brake Power Booster installed. 
Apr 2015

65700 mi

US $700
bearings in water pump started to fail causing intermittent loud squeaking noises from under the hood 
Jeep Grand Cherokee in Colorado, United States
Sep 2010 - Dec 2014
Mar 2011

9000 mi
compressor for air suspension was overheating. Replaced compressor with a new unit 
May 2012

25500 mi
The rear passenger door lock actuator needed replacing. Lock will not go up or down. 
Dec 2012

32000 mi
overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. 
Jun 2014

55000 mi

US $100
needed to recharge AC 
Jeep Grand Cherokee in New York, United States
Dec 2010 - Oct 2011
Jan 2011

2100 mi
The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. 
Mar 2011

5000 mi
Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor 
Apr 2011

7000 mi
Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
Oct 2011

17000 mi
Lemon law repurchase. 
Jeep Grand Cherokee in Missouri, United States
Dec 2010 - Mar 2011
Feb 2011

4000 mi
Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem.  

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New York, United States
Dec 2010 - Jun 2011
Jan 2011

4000 mi
right rear shock leaking oil. dealer replaced 
May 2011

6000 mi
radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. 
Jeep Grand Cherokee in Alabama, United States
Feb 2011 - Jan 2014
Mar 2011

3500 mi
Sirius tuner inside radio broken  
Jan 2014

56000 mi
pass side vents only blow cold air even when heater is on 
Jeep Grand Cherokee in Ohio, United States
Oct 2010 - Sep 2013
Apr 2011

4000 mi
uconnect system locked up - dealer reset and updated the software per a technical service bulletin. 
Jeep Grand Cherokee in Missouri, United States
Sep 2010 - Sep 2015
Dec 2010

7000 mi
Control panel for passenger seat not affixed properly. New panel on order. 
Feb 2011

10000 mi
A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. 
Jun 2011

15000 mi
Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. 
Jul 2011

18000 mi
Seatbelt part replaced; problem gone. Panel replaced. 
Sep 2011

19000 mi
TSB for this problem followed. New refrigerant line installed. Noise gone now. 
Oct 2012

38000 mi

US $100
Transmission cooler leaking/same part as the A/C condenser. 
Apr 2014

61000 mi
Brake booster leaking vacuum. Likely recall related. 
Jul 2014

64300 mi

US $100
Brake booster shield installed. 
Oct 2014

68500 mi

US $200
Fuel pump relay in TPIM failed. The thermostat was sticking open. It was replaced and cooling system flushed. 

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2011 Jeep Grand Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2011 Jeep Grand Cherokee problems occur, check out our car reliability stats.