2011 Jeep Grand Cherokee Jeep Grand Cherokee 2011

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2011 Jeep Grand Cherokee repairs by problem area

Engine (17%)

Transmission and Drivetrain (10%)

Brakes and Traction Control (3%)

Suspension and Steering (16%)

Electrical and Air Conditioning (36%)

Paint, Rust, Leaks, Rattles, and Trim (12%)

Other (6%)

Chart based on 320 repairs.
See TSBs and recalls for the 2011 Jeep Grand Cherokee.

2011 Jeep Grand Cherokee repair cost distribution

$2500+ (0%)

$1000 - $2499 (7%)

$500 - $999 (19%)

$100 - $499 (63%)

< $100 (11%)

Chart based on 27 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2011 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2011 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Georgia, United States
Dec 2014 - Dec 2014
Dec 2014

78000 mi
fuel pump recall 
Jeep Grand Cherokee in Colorado, United States
Dec 2011 - Jan 2013
Jan 2013

20000 mi
Passenger Headlight Non-op 
Jeep Grand Cherokee in Texas, United States
Feb 2012 - Mar 2012
Mar 2012

16000 mi
Radio in iPod mode hisses 

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2011 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Sep 2011 - Apr 2015
Nov 2011

6200 mi
Steering shaft to be replaced (on order) Steering shaft replaced on warranty 
Feb 2012

14880 mi
gear change unpredictable 
Apr 2012

21700 mi
Unpredictable gear change, reset the computer and it seems to fixed it. 
Sep 2012

35340 mi
gearbox clunk when taking off and in second gear 
Dec 2014

102300 mi

A $1
rear tail light fogged up 
Jan 2015

103900 mi
Water pump 
Apr 2015

108500 mi
The Grand Cherokee started to leak suddenly oil and water after 172000 km. To fix was estimated at $8000.00, so decided to trade it in. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Nov 2010 - Mar 2011
Sep 2010

1500 mi
Sunroof rattled loudly. Dealer replaced entire glass panel on roof. 
Mar 2011

10500 mi
Updated software for Drivetrain to repair loud rattle noise. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Pennsylvania, United States
Oct 2013 - Sep 2016
Aug 2016

89700 mi

US $80
Temperature sensor 
Jeep Grand Cherokee in California, United States
Feb 2013 - Apr 2013
Mar 2013

32000 mi
Driver side seat is saggy. Dealer is waiting for Chrysler to decide if they going to replace or fixed it. Waiting ten days so far. 
Apr 2013

32000 mi
The dealer called me and set up an appointment to change the seat in the driver side on march 10 2013. 
Jeep Grand Cherokee in New Hampshire, United States
Apr 2011 - Sep 2016
Jun 2015

51000 mi
Both liftgate supports failed, repaired under extended warranty. 
Jeep Grand Cherokee in Utah, United States
Dec 2010 - Dec 2012
Mar 2012

16000 mi
Check engine light came on. Transmission code. Flash update only thing required. 
Jul 2012

17700 mi
Windshield sprayer on passenger side stopped working. Nipple was broken and sprayer was replaced. 
Sep 2012

19000 mi
Tire pressure sensor stopped working in a tire. Replaced under warranty. 
Jeep Grand Cherokee in Minnesota, United States
Jan 2012 - Oct 2016
Feb 2012

42000 mi
Fog lamp blew out and the high beam on HID bulb was not working, required a replacement of light module 
Jul 2012

55300 mi
The push start ignition and keyless touch and go features quit working. 
Dec 2012

63000 mi
My touch n go keyless entry and push button start quite working Driver side headlight quite working, dealer stated the control module was bad and needed to be replaced at a cost of $800. The passenger side headlight flickers and also needs to be replaced at the same cost. 
Jun 2013

76000 mi

US $175
A/C Quite working, took it in and had it recharged. Mechanics added die to coolant and said they did not find any leaks. 
Oct 2016

156000 mi

US $850
AC motor quite working 
Jeep Grand Cherokee in Ohio, United States
Oct 2013 - Sep 2016
Jan 2014

37700 mi
Heated seat grid for seat back caused heated seat to turn off after 20 mins 
Oct 2014

50000 mi
Brake booster recall - failed brake booster 
Dec 2015

68000 mi
Exhaust manifold leak and timing chain cover oil leak. All covered under warranty. 
Jeep Grand Cherokee in Virginia, United States
Dec 2013 - Sep 2016
Dec 2015

80000 mi

US $200
Faulty brake pedal sensor caused Electronic Throttle Control sensor to fail. Vehicle would lose all throttle control momentarily. Easy fix. 
Feb 2016

82000 mi

US $570
Transfer case, 4WD module, wiring harness and driveshaft had to be replaced. Mostly covered under CPO warranty, would have been $5k+ without the warranty. 
Jeep Grand Cherokee in Texas, United States
Dec 2012 - Sep 2016
Jan 2013

36000 mi
Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. 
Feb 2013

38250 mi
Once again the QuadraLiftII air suspension system on the vehicle failed, causing vehicle to drop and loose pressure. Dealer claimed it was releasing pressure into reservoir tank, despite this being advertised as a closed system. No final fix Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. Return trip for QLII air suspension system.Tested and confirmed "sag".Performed list of tests from Mfg. No identified faults, re-calibrated system and held vehicle for 3 days to monitor. Sag corrected but compressor still runs excessively. 
Mar 2013

39000 mi
3rd trip to dealer for failure in QuadraLiftII air suspension. again losing pressure. StarCase was opened on vehicle. failure was confirmed, compressor and controller replaced. Vehicle the held for 10 days with no failure, but not released. 
Jun 2013

40000 mi

US $100
driver side wiper nozzle and feed tube broke for unknown reason. Dealer suggested I broke it(wth?!)Snapped at connection between nozzle and tube, required replacement of both (est @ 175$ + labor, used warranty deductible 100$) 
Aug 2013

43000 mi
4th trip for QL air suspension. had 5 days in a row of system deflating.next day was informed they had been able to replicate the failure.on third day was informed all systems tested ok,told to pick up car. system failed again that same day 
Jan 2014

48700 mi
wood trim on dash has begun to bend away from fitment position on divers inboard side where gauge cluster meets stereo. dealer attempted to reposition and glue. within 24 hours of repair it was pulling back away. they released the vehicle. front passenger seat is shaking and squeaking excessively when no passenger is on board front passenger door handle is rattling at all times. very hard to hear form drivers seat with road and wind noise. but very audible and annoying form passenger seat. dealer inspected but said they could not duplicate. noise still there 
Feb 2014

49300 mi
QL-II failing again constantly. dropping immediately after shutoff. 2 fittings found to be leaking. 1-90deg fitting at the top of front right air spring, 1-fitting closer to compressor. Controller nor compressor were replaced or serviced 
Aug 2014

56000 mi

US $450
starting issue(long crank time,sputtering,would start fine with remote)found to be internal fuel pump relay stuck open. lead to dead battery and "broken key" warning. overlay harness installed to correct issue. also recall service on brakes. 
May 2015

65500 mi

US $100
steering rack, blown seals at both ends. was not engaging properly causing drifting side to side without wheel movement. vehicle would also not turn smoothly. slow to turn then sudden turn in brakes seem to be fading, suspect pads and rotors need to be changed sunroof leaking, can hear wind noise excessively, and not in alignment, attempted to re-calibrate on my own. problem got worse. Shop performed calibration, problem solved. DRL's not functioning. Found to be dead bulbs and burned sockets. New sockets put in place. new bulbs. dealer claims that LED bulbs (they had supplied) were not appropriate and caused the sockets to burn out. replaced with standard bulbs 
Jun 2015

67000 mi
windshield repair, no sign of impact. small crack at top edge of windshield, required replacement as it was beginning to leak water past the seal. covered by insurance but warranty would have covered with $100 deductible. 
Dec 2015

73000 mi

US $100
serious issue with front right suspension. bad vibration and inability to re-align. required change of tie rods (both sides) UCA (passenger), ball joints and bushings (both), sway bar and mounts. leaking and damaged air spring (passenger 
Feb 2016

74300 mi

US $100
serious issue with front left suspension. bad required change of UCA (driver), ball joints and bushings leaking and damaged air spring (driver) engine mounts blown and leaking. causing severe vibration at idle and substantial "clunk" on start up 
Jun 2016

76000 mi

US $100
failure of radiator (while at speed on highway). after replacement of radiator, thermostat and lower hoses it was found that the water pump was not moving sufficient fluid. it was also changed out. tons of fluid exposure under hood 
Jul 2016

77300 mi

US $100
error code p2135, check engine and voltage light appeared. (TPS voltage correlation error) dropped off and dealer also recovered hard code related to throttle body internal voltage error. Entire throttle body was swapped out. 
Jeep Grand Cherokee in Arizona, United States
Aug 2011 - Sep 2013
Jan 2012

6700 mi
Bad compressor 
Jun 2013

24000 mi

US $400
Suspension failed to raise. 
Jeep Grand Cherokee in New Mexico, United States
Jan 2011 - Apr 2016
Aug 2011

310 mi

US $300
Replaced bent shaft and seals in transfer case. 
Jun 2012

8000 mi
Key fob not detected. Engine started on own. 
Jun 2014

21000 mi
Service 4WD System Warning Light On. Traction Control Off Light On. 
May 2015

27000 mi

US $106
Fuel System Diagnostics run but no problem located. 
Jeep Grand Cherokee in Alberta, Canada
Aug 2011 - Sep 2016
Oct 2012

23600 mi

C $120
Liftgate lock button not locking or unlocking it. Car blowing cold air even when air conditioning switch was turned off. 
May 2013

31000 mi

C $150
Sunroof was noisy. They made some adjustments to resolve the problem. 
Jul 2014

46900 mi
Brake booster replaced on recall 
Feb 2015

50840 mi

C $250
Steering rack was leaking. They replaced the rack. 
Jan 2016

60720 mi

C $50
Heated Mirror on passenger side not working. 
Jeep Grand Cherokee in Virginia, United States
Jan 2012 - Sep 2016
Oct 2012

7000 mi
The the right auto-leveling headlight connection had come loose. 
Apr 2015

15000 mi

US $480
Front passenger side lock would stick resulting in the door not being able to locked or unlocked without a physical intervention. Replaced actuator. 
Jeep Grand Cherokee in Tennessee, United States
Oct 2012 - Dec 2012
Oct 2012

25000 mi

US $38
Air ride suspension pump broke and part ordered after 5 hours of diagnostic test. the part was on backorder from the 9th until 30th of October. Broke again soon after repair. 
Nov 2012

25000 mi

US $300
Suspension repaired again. 
Dec 2012

25000 mi
Remote start would not work due to hood relay. error message was HOOD AJAR and dealer had to order new relay to install for remote start to work. 
Jeep Grand Cherokee in Colorado, United States
Dec 2011 - Sep 2016
Nov 2011

6200 mi
TSB for steering shaft replacement 
Jan 2013

17300 mi
Bad battery was replaced. 
Sep 2014

34000 mi
exhaust manifold bolts broken 
Nov 2014

35300 mi

US $250
Battery replacement 
Jan 2016

46700 mi

US $280
sunroof 
Jeep Grand Cherokee in Utah, United States
Mar 2014 - May 2016
Mar 2016

55000 mi
Airlift suspension needed tuning 
Jeep Grand Cherokee in North Carolina, United States
Sep 2010 - Apr 2013
Apr 2012

6300 mi
AC not blowing cold, recharged system. 
Apr 2013

8000 mi
recharged did not fix the issue. Dealer did not experience any issues. 
Jeep Grand Cherokee in California, United States
Nov 2011 - Aug 2012
Jul 2012

11000 mi
Major issues with keyless ignition system, soemtimes fails to recognize key in car, then shuts car off. Truck died on the freeway. Have been to dealership 4 times for this 
Aug 2012

11000 mi
Key receiver module replaced. Called "WIN" or something like that. My guess is that this should have been done some time ago...and now I hear thr another jeep just had the same service done on their second "key not found" issue. 
Jeep Grand Cherokee in Saskatchewan, Canada
Jan 2012 - Aug 2014
Mar 2013

23560 mi
Leaking power steering hose. Had to wait for parts 
Sep 2013

30380 mi
replaced pcv valve due to smoke from exhaust. 
Jeep Grand Cherokee in Michigan, United States
Jun 2012 - Jul 2012
Jul 2012

32000 mi
Replaced Head unit, non-fuctioning bluetooth microphone and ipod dock. 
Jeep Grand Cherokee in Ontario, Canada
Jun 2012 - Jul 2012
Jul 2012

4960 mi
AC blew out white mist and failed to provide cool flow of air when the vehicle was doing 120 km/hr. Brake/Shift cable went loose causing the shifter to get stuck on reverse gear and the vehicle wouldn't start. Loud clunk heard when shifting gears from P to R and from D to R. 
Jeep Grand Cherokee in Texas, United States
Sep 2011 - Sep 2016
May 2013

20000 mi
Summit brown leather passenger seat bottom showed excessive wear, cracking, peeling, and fading. Dealer replaced bottom seat under warranty. 
Jeep Grand Cherokee in Florida, United States
Feb 2011 - Apr 2012
Nov 2011

4000 mi
Window squeak - front passenger window. Seal lubed, but still squeaks. New seal ordered. Excess wear on driver's seat. New seat cover had been ordered, but didn't match the car. New cover has been ordered. New window seal installed. New seat cover installed. 
Jeep Grand Cherokee in New York, United States
May 2011 - Jun 2011
Jun 2011

1000 mi
Blew a heater hose at 500 miles...dealer said hose was not seated properly and replaced hose clamp. Towed to dealer and picked up next day...also rotors needed to be cut? Pulsation in brakes when i brought it in for hose repair. LEDS in door handles and map pockets not lit up. Requires reconfigure of TIPM. Have not fixed yet. Appt. Upcoming. Dealer was unaware of the lights and had never seen the before. Info found on jeepgarage.org 
Jeep Grand Cherokee in Virginia, United States
Oct 2011 - Feb 2015
Jan 2015

54500 mi

US $300
Blower motor 
Jeep Grand Cherokee in Colorado, United States
Sep 2010 - Jun 2016
Mar 2011

9000 mi
compressor for air suspension was overheating. Replaced compressor with a new unit 
May 2012

25500 mi
The rear passenger door lock actuator needed replacing. Lock will not go up or down. 
Dec 2012

32000 mi
overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. 
Jun 2014

55000 mi

US $100
needed to recharge AC 
Oct 2015

78300 mi

US $1300
refrigerant leak due to cracked piping ride was rough due to blown shocks.  cv boot in front was also leaking. 
Jun 2016

86000 mi
A/C compressor needed replacement 
Jeep Grand Cherokee in Illinois, United States
May 2011 - Sep 2012
Feb 2011

4000 mi
Automatic transmission replaced on warranty after underdrive and overdrive incompatibility/mis-positioning caused very high heat to weld metal inside transmission. 
Jun 2011

11000 mi
UConnect Bluetooth Handsfree Phone System would not prompt HTC Thunderbolt cell phone to call. Handsfree module replaced under warranty. 
Jeep Grand Cherokee in Colorado, United States
Feb 2011 - Jan 2015
Nov 2014

47300 mi

US $1000
Ongoing TIPM failure and recall debacle. Since the recall was forthcoming but yet to be issues, I had to pay for Chryco's recommended Polish wiring workaround just to get a functioning vehicle. Not interested in the same faulty part. 
Jeep Grand Cherokee in Georgia, United States
Mar 2011 - Sep 2016
May 2011 Air suspension system failure. Replaced control module and compressor. 
Jun 2012

8000 mi
Sharp edges on steering wheel trim 
Feb 2013

13000 mi
Various rattles. Dealer could not replicate problem. 
Jan 2015

27700 mi

US $600
Air suspension lines for front end were leaking causing front end to lower overnight or not in use. Dealer replaced air lines to front end suspension. 
Feb 2016

41000 mi

US $2500
Air suspension pump failure. Rear air bag rupture. Part issues continues we learned 2nd Gen pump is flawed and has been redesigned. 3rd Gen pump on national backorder for unknown time. 2nd Gen pump functions but will not raise to ORII mode 
Apr 2016

42500 mi
Air suspension pump replaced under warranty. In Feb had received 2nd gen pump that could not run air susp full cycle. FCA redesigned pump-waited 2mo to receive 3rd gen pump-2nd gen pump failed entirely. Mechanic covered all costs of 3rd pump 
Jeep Grand Cherokee in Connecticut, United States
Apr 2011 - Nov 2015
May 2011

1000 mi
Engine check light came on diagnosed as small evap leak, dealer ordered replacment purge solenoid, installed it following week, no further problems. 
Nov 2011

6500 mi
Rear hatch lift strut motor intermittantly failed to operate, dealer replaced strut motor. 
Jan 2012

8000 mi
rear hatch lift failed to respond to key fob or in-car button. Tech confirmed problem, found software update and flashed computer seeming to solve problem. 
Feb 2012

8500 mi
Rear hatch lift again failed to operate intermittantly, dealer tech consulted Chrysler engineering and was told to replace control module and wire harness to rear strut motor. Problem now appears to be solved. 
Oct 2013

24500 mi

US $5
Transmission filter screen sensor and solenoid failed and was replaced and computer reflashed, covered by warranty.  Also had battery replaced in key fob and replaced failed front turn signal bulb socket under warranty. 
Jeep Grand Cherokee in Virginia, United States
Feb 2011 - Jun 2016
Apr 2011

3000 mi
The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced 
Sep 2013

39000 mi

US $140
Check gas cap light sudden onset even though the gas cap was found to be properly secured. Two weeks later Check Engine Light comes on - problem w/ EVAP. Dealer inspects & determines bad gas cap. Replaces gas cap. 
May 2014

52000 mi

US $450
Leak developed in the Brake Power Booster causing warning light to activate and a change to pressure of pedal during braking. New Brake Power Booster installed. 
Apr 2015

65700 mi

US $700
bearings in water pump started to fail causing intermittent loud squeaking noises from under the hood 
Jeep Grand Cherokee in Missouri, United States
Dec 2010 - Mar 2011
Feb 2011

4000 mi
Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem.  
Jeep Grand Cherokee in Virginia, United States
Mar 2014 - Oct 2014
Jun 2014

53000 mi
Air Suspension Compressor Assembly needed replacement under MaxCare warranty. 
Jeep Grand Cherokee in California, United States
Feb 2011 - Sep 2016
Apr 2014

35700 mi
Transmission solenoid failed 
Jeep Grand Cherokee in Tennessee, United States
Aug 2011 - Sep 2015
Sep 2011

4000 mi
AC Converter not working. The dealer said it was bad and the new part had to be ordered, for installation the following week. 
Oct 2011

5000 mi
The Tech found a mashed wire, reassembled with the 115v AC converter and now everything works just fine. I really-really like this Hemi Jeep Grand Cherokee! 
Oct 2013

44500 mi
Not really a repair, just switched to synthetic engine oil. Changed the power steering fluid too. The power steering pump was starting to get a noise but it's OK now. 
Jeep Grand Cherokee in Wisconsin, United States
Aug 2011 - May 2015
Jan 2014

38000 mi
air suspension control replacement 
Mar 2015

56000 mi
solenoid replacement 
Jeep Grand Cherokee in Ontario, Canada
Dec 2013 - Apr 2014
Dec 2013

24180 mi
Water pump housing leak Transmission sensor (transducer) leak Winsheild washer nozzle broken Rear shock sounds like old bed springs 
Jeep Grand Cherokee in Connecticut, United States
- Dec 2010
Dec 2010

2100 mi
sunroof rattle and car shakes at 60. sunroof rattle and car shakes at 60 
Jeep Grand Cherokee in Ontario, Canada
Feb 2013 - Jan 2015
Dec 2014

27280 mi
horn & wipers  both front seat heaters replaced 
Jeep Grand Cherokee in New York, United States
Dec 2010 - Oct 2011
Jan 2011

2100 mi
The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. 
Mar 2011

5000 mi
Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor 
Apr 2011

7000 mi
Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
Oct 2011

17000 mi
Lemon law repurchase. 
Jeep Grand Cherokee in North Carolina, United States
May 2011 - Jan 2013
Jul 2011

7000 mi
Failed air suspension compressor and 2 consecutive failed air suspension control modules. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Nov 2010 - Jun 2016
Feb 2015

34500 mi

US $700
The check engine light came on and it was a problem with the coolant thermometer keeping the car too cold. 
Jeep Grand Cherokee in Florida, United States
May 2012 - Sep 2016
Sep 2012

20000 mi

US $500
Radiator cracked @ center area. New radiator was installed under warranty. Great dealership experience at Duke Sales in North Baltimore (near Findlay OH). 
Sep 2013

31000 mi
Dashboard replaced for 2nd time. Leather cover delaminated and stiching faded. Possible poor adhesive used by supplier. A/C system shut down after 3 hours or 150 miles during a road trip. Service bullentin issued by Chrysler. 
Jun 2014

36000 mi

US $145
Cylinder head replacement. Compressor replaced, a/c drier under dash replaced and condenser replaced. System recharged. 
Jeep Grand Cherokee in California, United States
Jul 2011 - Jul 2014
May 2013

28300 mi
One of cylinder was missed fired. 
Jeep Grand Cherokee in Texas, United States
Feb 2011 - Sep 2013
Apr 2013

20000 mi
Driver seat - outside panel to seat. Facia came off. 
Jeep Grand Cherokee in Texas, United States
Aug 2011 - Aug 2014
Sep 2011

1000 mi
Airbag light came on four days after purchasing the JGC. According to dealer, airbag sensor in one of the doors detached, and needed to be plugged back in. No problems since. 
Oct 2011

3500 mi
Noticed that windshield cowl had bubbled up in a couple of places near windshield wipers. Replaced cowl under warranty. 
Jeep Grand Cherokee in Georgia, United States
Dec 2010 - Jun 2013
Jun 2011

5000 mi
Driver's side door misaligned. Dealer repaired in a day to my complete satisfaction. 100% Covered under warranty. 
Jeep Grand Cherokee in Puerto Rico
Sep 2014 - Sep 2016
Sep 2016

60000 mi

US $440
Transmission fluid leak from cooler. Due to the fact the transmission cooler is integrated to the AC condenser the entire unit was replaced. Multiple attempts to start most often in the morning. The vehicle stalls while driving. Fuel pump running after vehicle is turned off. The totally integrated power module (TIPM) was replaced. 
Jeep Grand Cherokee in Alabama, United States
Aug 2011 - Aug 2014
Oct 2011

2000 mi
Key stopped working to start the engine. 
May 2013

17000 mi
Radio losing presets when switching driver seat settings 
Aug 2014

30000 mi
Even after a few updates, radio still losing presets when switching driver seat settings 
Jeep Grand Cherokee in Florida, United States
May 2011 - Jun 2015
Jun 2011

1000 mi
Sunroof bolts rattled because the bolts were not properly tightened from the factory. 
May 2012

8000 mi
Front passenger window would not go up or down without pausing. For example, you would have to press the window button several times to get the window to move. Prolonged pressing of the button would not help either. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Ontario, Canada
Sep 2010 - May 2013
Mar 2013

29760 mi
Paint was peeling of running boards. Drivers Seat cover was defective 
Jeep Grand Cherokee in Massachusetts, United States
Aug 2015 - Sep 2015
Mar 2015

86000 mi

US $2000
Transmission Valve body needed replacement. Car would not consistently move form stop. Left me stranded in several intersections and stop signs. Needed to put in park and power cycle before transmission would reengage. 
Sep 2015

91000 mi

US $400
Engine oil switch problem causing intermittent power loss and check engine lights. Problem was attempted to fix once and persisted after vehicle was initially returned. 
Jeep Grand Cherokee in Quebec, Canada
Nov 2014 - Sep 2016
Dec 2014

53320 mi

C $147
Remote start did not work, message display showing hood open. Bad hood pin switch, they replaced the hook latch including the hood pin switch. 
Aug 2016

78740 mi
Defective brake booster. Booster has been replaced by dealer at nos cost. 
Jeep Grand Cherokee in Nevada, United States
Jan 2014 - Sep 2014
Mar 2014

111000 mi

US $150
Replaced noisy blower fan. 
Jeep Grand Cherokee in British Columbia, Canada
Feb 2012 - Mar 2012
Mar 2012

7440 mi
Phone not connecting Vehicle exhibiting loud bang noise when traveling over bump or pothole...problem with suspension dampening return...Chrysler said it's a 'characteristic' of the Overland. Problem worse with air suspension engaged. Not an off-road vehicle! Internal blower fan connection weak, causing the blower not to work. They replaced the whole blower. 
Jeep Grand Cherokee in New Jersey, United States
Sep 2010 - Sep 2016
Jul 2011

13000 mi

US $32
Right rear break light replaced without issue. 
Dec 2013

39000 mi

US $800
Sensor controlling "ECO" light was replaced. 
Jeep Grand Cherokee in Virginia, United States
Oct 2010 - Aug 2012
Jan 2011

7000 mi
LED lighting on front doors not working. 
Mar 2011

11000 mi
Second unsuccessful repair for LED lighting on front doors not working. Fixed problem myself by rewiring lights. 
Jan 2012

26000 mi
Blower motor failed and was replaced 
Jeep Grand Cherokee in Missouri, United States
Jun 2011 - Sep 2016
Jul 2011

2000 mi
Nav system quit working. Entire unit replaced. 
Mar 2015

48000 mi
Seal of sun roof have shrunk and therefore wind noise. Not covered by extended Chrysler warranty. Dealer wanted $1,000 plus labor to correct. Price is outrageous for a design defect, so I didn't get it fixed. 
Jul 2016

65700 mi

US $800
A/C & Heat blower fan began making a loud growling sound. Also, A/C would only put cold out on the driver's side, Passenger side got hot air. 
Jeep Grand Cherokee in Colorado, United States
Mar 2011 - Nov 2014
Aug 2011

4000 mi
Excessive wind noise and water intrusion from sunroof. Reported to dealer and advised this was a known defect. Dealer realigned sliding glass to eliminate water intrusion but told that high pressure car washes may cause some intrusion. 
Dec 2011

14000 mi
Right rear shock was making a squeak noise when driving over bumps. Shock was replaced as a warranty repair. 
Mar 2013

43000 mi

US $420
Rear shock absorber leaking. Part replaced. 
Feb 2014

68700 mi

US $500
Power steering pump replaced 
Oct 2014

80000 mi

US $220
The rubber seal around the front windshield had pulled away from the windshield, allowing windflow into the vehicle and creating excessive wind noise. Replaced the part with the seal and the problem was resolved. 
Jeep Grand Cherokee in Virginia, United States
May 2011 - Dec 2011
Jun 2011

6000 mi
power lift gate failed. so far, two trips and still not working. control module replaced. motor needs to be replaced but part not available. dealer said many failures. air suspension warning light came on. control module replaced -- took 10 days. paint on front bumper peeling and flaking off. repainted. air suspension warning lights came on. techs verified codes but could not duplicate. 430n UConnect system does not work with Apple iPhone. 730n system firmware update released earlier in month. no one knows when the 430n firmware update will be ready. 
Sep 2011

11000 mi
Chrysler finally agree to buy this POS back in August. My first -- and last -- domestic purchase in 32 years. 
Jeep Grand Cherokee in New Jersey, United States
Feb 2011 - Apr 2013
Jun 2011

15000 mi
no key found message when attempting to start vehicle. Update WIN module with new software. 
Aug 2011

17700 mi
Key not found issue and temperature gauge took a long time to change. 
Dec 2011

25000 mi
Driver door window makes a noise when coming up from a full open position.  Lock button on tailgate no longer works. 
Jan 2012

25500 mi
Replaced window motor and tailgate lock button 
Jeep Grand Cherokee in New York, United States
Dec 2010 - Jun 2011
Jan 2011

4000 mi
right rear shock leaking oil. dealer replaced 
May 2011

6000 mi
radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. 
Jeep Grand Cherokee in Ohio, United States
Oct 2010 - Sep 2013
Apr 2011

4000 mi
uconnect system locked up - dealer reset and updated the software per a technical service bulletin. 
Jeep Grand Cherokee in Alabama, United States
Feb 2011 - Jan 2014
Mar 2011

3500 mi
Sirius tuner inside radio broken  
Jan 2014

56000 mi
pass side vents only blow cold air even when heater is on 
Jeep Grand Cherokee in New Jersey, United States
Oct 2014 - Sep 2016
Jan 2016

99000 mi
Replaced rear drive shaft c/v joint 
Jeep Grand Cherokee in Nebraska, United States
May 2011 - Aug 2013
Sep 2011

10000 mi

US $4
TSB for I-shaft replacement TSB for A/C squeal. parts ordered. Horn not working correctly Replaced Front Side Marker light that was burnt out on driver's side. 
Jeep Grand Cherokee in Utah, United States
Dec 2010 - Aug 2013
Apr 2012

17000 mi
The air suspension had a switch that returned a code which said it was stuck. Dealership ordered a new switch and replaced it. What brought the issue up was when moving ride heights the screen popped up saying service air suspension. 
Jeep Grand Cherokee in Missouri, United States
Sep 2010 - Sep 2015
Dec 2010

7000 mi
Control panel for passenger seat not affixed properly. New panel on order. 
Feb 2011

10000 mi
A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. 
Jun 2011

15000 mi
Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. 
Jul 2011

18000 mi
Seatbelt part replaced; problem gone. Panel replaced. 
Sep 2011

19000 mi
TSB for this problem followed. New refrigerant line installed. Noise gone now. 
Oct 2012

38000 mi

US $100
Transmission cooler leaking/same part as the A/C condenser. 
Apr 2014

61000 mi
Brake booster leaking vacuum. Likely recall related. 
Jul 2014

64300 mi

US $100
Brake booster shield installed. 
Oct 2014

68500 mi

US $200
Fuel pump relay in TPIM failed. The thermostat was sticking open. It was replaced and cooling system flushed. 
Jeep Grand Cherokee in New Mexico, United States
Dec 2010 - Oct 2016
Jul 2012

18000 mi
Cruise control occasionally will not turn on. Intermittant. Banging steering column down sometimes makes it work. Waiting for sustained failure to take to dealer 
Nov 2012

31000 mi
cruise control inoperative. Found and connected improperly fitted connector under steering wheel air bag. 
Sep 2013

46061 mi

US $38
changed out thermostat, bled cooling system 
Oct 2014

65300 mi

US $350
Intermittintly, ehicle would crank, but not start. If using starter button, could not get car to stop cranking. Dealer traced problem to fuel pump relay. Had to pay for repair, submitting for refund on recall. Key fob RF dead 
Jun 2016

87045 mi
Major collision damage. Vehicle rear-ended. $13K+ damage. Vehicle in and out of shop for 6 months to fix collision associated damage. 
Jeep Grand Cherokee in Alberta, Canada
Oct 2010 - Jul 2014
Dec 2011

15500 mi

C $450
Car wouldn't start using the remote keys. Batteries were not dead, but the key fob's were not recognized. Sevice came to disconnect the battery and then reconnect. Took it to dealer and they reflashed programming. 
Jan 2012

16100 mi
Loose connection on Quadra Trac system so received an error message (which also disabled the 4WD system) 
Nov 2012

23860 mi
Intermittently, a loud thunk comes from transmission when slowing down 
Jul 2013

30980 mi
Power Steering failed and was leaking fluid. 
Jeep Grand Cherokee in Texas, United States
Apr 2012 - Jun 2016
Feb 2016

40700 mi
Maintenance and recalls. Accelerator stuck. Brakes started squeaking and rubbing no notice whatsoever 
Jeep Grand Cherokee in Florida, United States
Jan 2012 - Oct 2014
Feb 2012

13000 mi
passenger headrest rattle. 
Jeep Grand Cherokee in North Carolina, United States
Jan 2012 - Jul 2012
Mar 2012

11000 mi
SKIM module failure, vehicle would not recognize keys or start, even with manual key. Key fob locked with manual key inserted and had to be forcibly removed. Vehicle towed to dealer for repair. 
Jeep Grand Cherokee in Illinois, United States
Jan 2012 - Aug 2014
Feb 2012

8000 mi
Cam position sensor defective. Brought to dealer for replacement. Problem corrected. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in New York, United States
Jul 2015 - Oct 2015
Aug 2015

36500 mi

US $1700
Intermittently cranks but no start. Fuel pump relay recall performed to alleviate issue. Didn't solve problem. Next, WIN module replaced. That didn't work. Finally, TIPM replaced, which so far has worked, albeit $1500 later. 
Sep 2015

37000 mi
Vehicle continued to intermittently crank with no start, also stalled out on a busy highway. After this, had it towed to diff. repair shop than previous work. They replaced the recalled fuel pump relay as had been done numerous times before Brake lights not functioning, due to faulty switch on brake pedal. 
Jeep Grand Cherokee in Missouri, United States
May 2016 - Sep 2016
Jun 2016

95000 mi

US $50
Bad thermostat, causing check engine light. Replaced thermostat, and cleared code. Code did not return. 
Jeep Grand Cherokee in California, United States
Dec 2011 - Jul 2012
Jul 2012

33000 mi
Jeep has been in and out of dealer approx. 6 times for overheating transmission. 
Jeep Grand Cherokee in New York, United States
Nov 2010 - Dec 2014
Apr 2012

19000 mi
The cruise control is still very inaccurate since the transmission program update. There seems to be no resolution to this problem. 
Jeep Grand Cherokee in Washington, United States
Jan 2012 - Sep 2013
Mar 2012

29000 mi
The Hazard and Traction Control buttons on lower control unit does not work when pushed. 
Aug 2013

53000 mi

US $150
Replaced cylinder heads and valve Door locks not working on rear passenger side 
Sep 2013

53000 mi
Computer malfunction. Reported incorrect information and had issues with radio memory. 
Jeep Grand Cherokee in Alberta, Canada
Nov 2011 - Dec 2011
Dec 2011

1674 mi
Radio cuts in and out evenafter a new radio was installed. 
Jeep Grand Cherokee in Massachusetts, United States
Feb 2011 - Jun 2016
Jul 2011

6000 mi
Rattle on driver's front wheel, caliper rattle clip on order Applied TSB 08-036-11 to fix iPod connection problem 
Sep 2011

11000 mi
installed caliper rattle clip 
Nov 2011

15500 mi
Went to dealer to diagnose A/C system noises, dealer reported no problem. Decided to go to another dealer. 
Jan 2012

17500 mi
Repaired leak in AC line 
Mar 2012

20000 mi
Water pump was making noise, pump replaced under warranty Leak in condenser, replaced condenser and recharged system under warranty. 
Jul 2012

27300 mi
Intermittent problems with stalling and failure to start, key fobs replaced. 
Nov 2012

34500 mi
Replaced defective driver side view mirror and flashlight assembly. 
Sep 2013

50000 mi

US $100
Vehicle occasionally stalled after starting, dealer replaced Wireless Ignition Node. 
Nov 2014

68000 mi
Check engine light and sluggish performance, replaced exhaust cam phasers. 
Jeep Grand Cherokee in Illinois, United States
Feb 2011 - Jul 2015
Mar 2012

15000 mi
Full engine replacement 
Feb 2013

32500 mi
The passive entry on the passenger side of the vehicle was no longer working. The door handle was replaced. 
Mar 2014

60000 mi
There was a cylinder misfiring that had to be replaced. Two days, more than a spark plug. Wife thinks they replaced the cylinder itself. The lock on the rear, driver's side door was not working. Door handle mechanism needed to be replaced. 
Jeep Grand Cherokee in Massachusetts, United States
Apr 2012 - Sep 2016
Jul 2012

34700 mi
Recharge and add leak detection dye to AC system. 
Jeep Grand Cherokee in Indiana, United States
Nov 2013 - Sep 2016
Mar 2014

87000 mi
Cylinder head had to be replaced. Covered under warranty. Replace catalytic converter 
Apr 2014

88300 mi
Replaced 2nd catalytic converter 
Jeep Grand Cherokee in California, United States
Jun 2012 - Oct 2014
Apr 2013

36300 mi
Seat rattle. 
Nov 2013

47000 mi
Harmonic balancer dislodged causing puncture of timing chain cover. Due to intermittent nature of problem, diagnosis was difficult. 
Feb 2014

51500 mi
WIN ignition failure. Car failed to start intermittently.  Replaced shock. 
Jun 2014

57000 mi

US $100
Remote key system locked keys in car with our dogs inside on a hot day. Had to break window to rescue dogs. Dealer replaced "module" and charged $100 but Jeep paid our ins. deductible. Driver seat lumbar support broken. Repair promised under warranty, was attempted but never finished. 
Jeep Grand Cherokee in Ontario, Canada
Aug 2011 - Mar 2014
Feb 2013

35960 mi
power steering hose gone Passive entry for rear hatch door no longer works 
Apr 2013

38400 mi
Brakes and all 4 rotors completely rusted. Rust started right away after vehicle purchase. 
Jul 2013

44220 mi
Vehicle has a clunking in the rear suspension. I have not taken it in to get fixed yet, so I can't yet confirm what the issue is entirely. Rear window washer is no longer working. Vehicle handling is awful. It feels like you are driving a top heavy 15 passenger van. This has been the case since I bought the vehicle. It over reacts to steering. Not a nice vehicle to drive. 
Dec 2013

53320 mi
Rear shocks were replaced (previously reported noise) under warranty Rear wiper moter not working 
Feb 2014

57040 mi
humming noise coming from rear diff. 
Mar 2014

57040 mi
Re-built entire rear axel Suspension on front drivers side repaired Rear window defrost only half working 
Jeep Grand Cherokee in Ontario, Canada
May 2014 - Oct 2016
May 2015

42160 mi

C $575
Passenger dash vent blow warm air while driver side cooled properly. Had to replace blend door actuator and gear. 

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2011 Jeep Grand Cherokee Repair Histories

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