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2012 Jeep Grand Cherokee Problems and Repair Histories

118 TrueDelta members own a 2012 Jeep Grand Cherokee. 43 of these members (36.4%) have reported repairs for their car. A total of 128 repairs to 2012 Jeep Grand Cherokees--an average of 1.1 per vehicle--have been reported.

See our lemon odds and nada odds page for more details. To see how frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.

Want to read about specific problems behind these stats? Jump to the 2012 Jeep Grand Cherokee problem descriptions below.

Don't infer 2012 Jeep Grand Cherokee problem frequency from what you see on this page. Many lucky owners have had no repairs, and their cars are not shown.

Percentage of 2012 Jeep Grand Cherokee repairs by problem area

16% of the 2012 Jeep Grand Cherokee repairs were to the engine, 5% to the transmission, 3% to the brakes, 11% to the suspension, 38% to the electrical or air-conditioning systems, 22% to the body and trim, and 5% to other areas of the vehicle.

Chart based on 128 repairs.
Non-members can see only ten 2012 Jeep Grand Cherokee problems and repair histories. Log in or join us to see them all.
Repair costs are in local units.

2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Date Odometer
(in miles)
Cost Problem/Repair Description
Mar 2012 0    
0 Refitted heat shield on exhaust system, noise now gone. 
0 Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. 
10320 0 All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. 
10720 0 All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far. 
11960 0 Over 10 weeks later still waiting for a new Instrument cluster. I will now start to harrass the dealer, its just not good enough. 
12860 0 Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand. 
14880 0 20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in California, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Oct 2011 0    
5000 0 Blind spot detection monitoring sensor problem. 
18000 0 Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked. 
Jeep Grand Cherokee in Moscow City, Russia
Date Odometer
(in miles)
Cost Problem/Repair Description
May 2012 6200    
6200 0 Rear shock mounts failed (squeaking and clunking noise). So far three unsuccessful repairs for this. Loud clicking noise with ac on. The dealer couldn't find anything Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
6820 0 Horrible clunk when shifting from drive to neutral. The dealer couldn't find anything wrong 
Jeep Grand Cherokee in California, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Oct 2011 0    
6000 0 4-wheel drive, traction control, failed 
20000 0 loss of throttle power, also throttle pulsing or surging 
24000 0 service 4 wheel drive; replace module that controls traction control or "locking differential". once module was replaced next fault reading indicated replacement of "motor kit". motor kit-axle replacement--motor that engages 4WD 
49000  
Jeep Grand Cherokee in Florida, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 1000    
1000 0 STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY LEFT REAR BRAKE ROTOR CUT BECAUSE OF A HIGH SPOT CAUSING A KNOCKING NOISE WHEN BRAKES APPLIED AT LOW SPEED 
7000 0 navigation and radio head inoperative,dealer replaced unit 
Jeep Grand Cherokee in Alberta, Canada
Date Odometer
(in miles)
Cost Problem/Repair Description
May 2012 0    
0 One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash. 
1240 0 Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
5260 0 Coolant leak from around sensor. Resealed sensor and replaced hose clamp that had been installed incorrectly from factory. 
6820 0 Found left front shock leaking. Replaced 
14260  

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Pennsylvania, United States
Date Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 0    
1000 0 Radio and nav randomly lose presets and other settings. A tailgate rubber bumper incorrectly installed at factory. Intermittently prevented tailgate from closing. 
4000 0 Engine trouble light came on. Scan showed nothing specific wrong, microprocessor was reset and light hasn't come on since. Bug found in all 730N media center radios since January 2011. No TSB from Chrysler. 
12000 0 Failed USB, satellite presets disappear. Disappearing satellite presets. 
12500 0 Quadra-Lift quit going up to OR1 or OR2. QL compressor replaced, works fine now. 
14000 0 Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
15000 0 Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law. 
16000 0 Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio. 
17000 0 Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum. 
19000 0 A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later. 
30000 0 Cylinder head replaced, factory defect. A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues. 
34000  

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2011.5 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Chile
Date Odometer
(in miles)
Cost Problem/Repair Description
Jan 2012 4340    
4940 0 Quadralift Air-suspension not raising to top 2 heights (OR1 and OR2). 
11960 0 Small coolant leak detected, coolant marks on hood (inside engine bay) and front of engine. Dealer checked and replaced the water pump under warranty. 
20640 0 Instrument panel leather bubbled near windshield. Dealer glued bubbled out leather. 
22320  

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2011.5 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Date Odometer
(in miles)
Cost Problem/Repair Description
Aug 2011 620    
1240 0 Poor door and tailgate fit. Vibration at around 100 - 110ks . Creaking sound to back of drivers seat 
1860 0 Poor body panel fit with all door hood and tail gate Steering shake around 100 klm/h 
3100  

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2011.5 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Date Odometer
(in miles)
Cost Problem/Repair Description
Feb 2012 620    
1240 0 dead battery. "dropped cell". Battery replaced centre console trim not fitted properly. 
4960 0 Another dead battery replaced 
4960 0 Instrument panel replaced- faulty 
9920 0 Alarm would keep going off after car had been locked 
22320  

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