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2012 Jeep Grand Cherokee repairs by problem area

Chart based on 180 repairs.

2012 Jeep Grand Cherokee repair cost distribution

Chart based on 10 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2012 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Mar 2012 - Aug 2013
Apr 2012

701 mi
Refitted heat shield on exhaust system, noise now gone. 
Jun 2012

3100 mi
Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. 
Jan 2013

9300 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. 
Feb 2013

9920 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far. 
Apr 2013

11160 mi
Over 10 weeks later still waiting for a new Instrument cluster. I will now start to harrass the dealer, its just not good enough. 
May 2013

12400 mi
Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand. 
Aug 2013

14880 mi
20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in California, United States
Oct 2011 - Jul 2013
Mar 2012

5000 mi
Blind spot detection monitoring sensor problem. 
Jul 2013

18000 mi
Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked. 
Jeep Grand Cherokee in Moscow City, Russia
May 2012 - Jun 2012
May 2012

6200 mi
Rear shock mounts failed (squeaking and clunking noise). So far three unsuccessful repairs for this. Loud clicking noise with ac on. The dealer couldn't find anything Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
Jun 2012

6820 mi
Horrible clunk when shifting from drive to neutral. The dealer couldn't find anything wrong 
Jeep Grand Cherokee in California, United States
Oct 2011 - Mar 2015
Mar 2012

6000 mi
4-wheel drive, traction control, failed 
Sep 2012

20000 mi
loss of throttle power, also throttle pulsing or surging 
Nov 2012

24000 mi
service 4 wheel drive; replace module that controls traction control or "locking differential". once module was replaced next fault reading indicated replacement of "motor kit". motor kit-axle replacement--motor that engages 4WD 
Oct 2014

62300 mi
Misfire on cylinder number 3. Dealer unable to repair. 
Feb 2015

68000 mi
misfire cylinder 3, lifters and cylinder damage 
Jeep Grand Cherokee in Florida, United States
Aug 2011 - Jul 2012
Sep 2011

1000 mi
STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY LEFT REAR BRAKE ROTOR CUT BECAUSE OF A HIGH SPOT CAUSING A KNOCKING NOISE WHEN BRAKES APPLIED AT LOW SPEED 
Jul 2012

7000 mi
navigation and radio head inoperative,dealer replaced unit 
Jeep Grand Cherokee in Alberta, Canada
May 2012 - Jun 2015
May 2012 One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash. 
Jun 2012

1240 mi
Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
Feb 2013

5260 mi
Coolant leak from around sensor. Resealed sensor and replaced hose clamp that had been installed incorrectly from factory. 
Jul 2013

6820 mi
Found left front shock leaking. Replaced 
May 2014

16740 mi
After moving driver's seat to maximum rear position, one side of seat (right side) would not move while attempting to return seat to normal position. Replaced complete lower ass'y. 
Jun 2015

25420 mi
Water pump leaking - replaced. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Pennsylvania, United States
Aug 2011 - Jun 2014
Oct 2011

1000 mi
Radio and nav randomly lose presets and other settings. A tailgate rubber bumper incorrectly installed at factory. Intermittently prevented tailgate from closing. 
Nov 2011

4000 mi
Engine trouble light came on. Scan showed nothing specific wrong, microprocessor was reset and light hasn't come on since. Bug found in all 730N media center radios since January 2011. No TSB from Chrysler. 
Apr 2012

12000 mi
Failed USB, satellite presets disappear. Disappearing satellite presets. 
May 2012

12500 mi
Quadra-Lift quit going up to OR1 or OR2. QL compressor replaced, works fine now. 
Aug 2012

14000 mi
Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
Sep 2012

15000 mi
Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law. 
Oct 2012

16000 mi
Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio. 
Nov 2012

17000 mi
Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum. 
Dec 2012

19000 mi
A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later. 
Nov 2013

30000 mi
Cylinder head replaced, factory defect. A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues. 

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2011.5 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Aug 2011 - Jan 2012
Sep 2011

1240 mi
Poor door and tailgate fit. Vibration at around 100 - 110ks . Creaking sound to back of drivers seat 
Nov 2011

1860 mi
Poor body panel fit with all door hood and tail gate Steering shake around 100 klm/h 

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2011.5 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Chile
Jan 2012 - Jun 2015
Feb 2012

4940 mi
Quadralift Air-suspension not raising to top 2 heights (OR1 and OR2). 
Oct 2012

11960 mi
Small coolant leak detected, coolant marks on hood (inside engine bay) and front of engine. Dealer checked and replaced the water pump under warranty. 
Nov 2013

20640 mi
Instrument panel leather bubbled near windshield. Dealer glued bubbled out leather. 

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2011.5 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Feb 2012 - Jun 2015
Mar 2012

1240 mi
dead battery. "dropped cell". Battery replaced centre console trim not fitted properly. 
Jun 2012

4960 mi
Another dead battery replaced 
Jul 2012

4960 mi
Instrument panel replaced- faulty 
Mar 2013

9920 mi
Alarm would keep going off after car had been locked 
Feb 2015

33040 mi
noisy steering 

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2012 Jeep Grand Cherokee Repair Histories

137 TrueDelta members own (or used to own) a 2012 Jeep Grand Cherokee. 60 of these members (43.8%) have reported repairs for their car. A total of 180 repairs to 2012 Jeep Grand Cherokees--an average of 1.3 per vehicle--have been reported.

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.