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2012 Jeep Grand Cherokee Repair Histories

120 TrueDelta members own (or used to own) a 2012 Jeep Grand Cherokee. 48 of these members (40%) have reported repairs for their car. A total of 147 repairs to 2012 Jeep Grand Cherokees--an average of 1.2 per vehicle--have been reported.

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.

Chart based on 147 repairs.

2012 Jeep Grand Cherokee repair cost distribution

Chart based on 6 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2012 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Mar 2012 - Aug 2013
701 mi   Refitted heat shield on exhaust system, noise now gone. 
3100   Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. 
9300   All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. 
9920   All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far. 
11160   Over 10 weeks later still waiting for a new Instrument cluster. I will now start to harrass the dealer, its just not good enough. 
12400   Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand. 
14880   20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in California, United States
Oct 2011 - Jul 2013
5000 mi   Blind spot detection monitoring sensor problem. 
18000   Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked. 
Jeep Grand Cherokee in Moscow City, Russia
May 2012 - Jun 2012
6200 mi   Rear shock mounts failed (squeaking and clunking noise). So far three unsuccessful repairs for this. Loud clicking noise with ac on. The dealer couldn't find anything Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
6820   Horrible clunk when shifting from drive to neutral. The dealer couldn't find anything wrong 
Jeep Grand Cherokee in California, United States
Oct 2011 - Jun 2014
6000 mi   4-wheel drive, traction control, failed 
20000   loss of throttle power, also throttle pulsing or surging 
24000   service 4 wheel drive; replace module that controls traction control or "locking differential". once module was replaced next fault reading indicated replacement of "motor kit". motor kit-axle replacement--motor that engages 4WD 
Jeep Grand Cherokee in Florida, United States
Aug 2011 - Jul 2012
1000 mi   STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY LEFT REAR BRAKE ROTOR CUT BECAUSE OF A HIGH SPOT CAUSING A KNOCKING NOISE WHEN BRAKES APPLIED AT LOW SPEED 
7000   navigation and radio head inoperative,dealer replaced unit 
Jeep Grand Cherokee in Alberta, Canada
May 2012 - Jun 2014
  One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash. 
1240 mi   Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
5260   Coolant leak from around sensor. Resealed sensor and replaced hose clamp that had been installed incorrectly from factory. 
6820   Found left front shock leaking. Replaced 
16740   After moving driver's seat to maximum rear position, one side of seat (right side) would not move while attempting to return seat to normal position. Replaced complete lower ass'y. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Pennsylvania, United States
Aug 2011 - Jun 2014
1000 mi   Radio and nav randomly lose presets and other settings. A tailgate rubber bumper incorrectly installed at factory. Intermittently prevented tailgate from closing. 
4000   Engine trouble light came on. Scan showed nothing specific wrong, microprocessor was reset and light hasn't come on since. Bug found in all 730N media center radios since January 2011. No TSB from Chrysler. 
12000   Failed USB, satellite presets disappear. Disappearing satellite presets. 
12500   Quadra-Lift quit going up to OR1 or OR2. QL compressor replaced, works fine now. 
14000   Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
15000   Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law. 
16000   Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio. 
17000   Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum. 
19000   A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later. 
30000   Cylinder head replaced, factory defect. A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues. 

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2011.5 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Aug 2011 - Jan 2012
1240 mi   Poor door and tailgate fit. Vibration at around 100 - 110ks . Creaking sound to back of drivers seat 
1860   Poor body panel fit with all door hood and tail gate Steering shake around 100 klm/h 

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2011.5 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Chile
Jan 2012 - Jul 2014
4940 mi   Quadralift Air-suspension not raising to top 2 heights (OR1 and OR2). 
11960   Small coolant leak detected, coolant marks on hood (inside engine bay) and front of engine. Dealer checked and replaced the water pump under warranty. 
20640   Instrument panel leather bubbled near windshield. Dealer glued bubbled out leather. 

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2011.5 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Feb 2012 - Jun 2014
1240 mi   dead battery. "dropped cell". Battery replaced centre console trim not fitted properly. 
4960   Another dead battery replaced 
4960   Instrument panel replaced- faulty 
9920   Alarm would keep going off after car had been locked 

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