2012 Jeep Grand Cherokee Jeep Grand Cherokee 2012

We are 106,000+ car owners sharing real-world car information.

Join Us

2012 Jeep Grand Cherokee repairs by problem area

Engine (19%)

Transmission and Drivetrain (8%)

Brakes and Traction Control (3%)

Suspension and Steering (13%)

Electrical and Air Conditioning (35%)

Paint, Rust, Leaks, Rattles, and Trim (17%)

Other (5%)

Chart based on 206 repairs.

2012 Jeep Grand Cherokee repair cost distribution

$2500+ (0%)

$1000 - $2499 (0%)

$500 - $999 (9%)

$100 - $499 (45%)

< $100 (45%)

Chart based on 11 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2012 Jeep Grand Cherokee repair histories. Log in or join us to see them all.

2012 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Ontario, Canada
Oct 2013 - Dec 2013
Oct 2013

35340 mi
Code P0304 flashed. Replaced left bank cylinder head. 
Jeep Grand Cherokee in Massachusetts, United States
Dec 2013 - Nov 2014
Nov 2014

59000 mi
Small antifreeze leak. My mechanic had it for 2 days and couldn't find the source of the leak. Intermittent leak. I recently traded it in. 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Jul 2012 - Nov 2012
Aug 2012

1840 mi
rubbing noise from rear wheel. they attempted a "temporary fix hoping it would go away" guess what, it didn't. New rear brake sleeve ordered from US. rough area of door opening - paint not applied and rough finish passenger side door sill trim defective on metal "Jeep" insert They "think" the AC's TX valve needs replacing. used it for the first time at the weekend - vehicle less than 2 months old and it's already broken. Also, the sat nav, uconnect, hdd all failed within 20 days of ownership. 
Oct 2012

3720 mi
new brake sleeve installed new door sill trim installed new audio system installed 
Nov 2012

3720 mi
rough area of door opening never fixed AC TX valve never fixed, but AC worked 
Jeep Grand Cherokee in Victoria, Australia
Mar 2012 - Aug 2013
Apr 2012

701 mi
Refitted heat shield on exhaust system, noise now gone. 
Jun 2012

3100 mi
Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. 
Jan 2013

9300 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. 
Feb 2013

9920 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far. 
Apr 2013

11160 mi
Over 10 weeks later still waiting for a new Instrument cluster. I will now start to harrass the dealer, its just not good enough. 
May 2013

12400 mi
Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand. 
Aug 2013

14880 mi
20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer. 
Jeep Grand Cherokee in Germany
Jan 2014 - Mar 2016
Feb 2014

11780 mi

€85391
Wasserpumpe mit Thermostat 
Aug 2014

13200 mi
Einbau neue Hinterachse TĂrverriegelung Ăber Heckklappe ohne Funktion 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

turbocharged 187hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New South Wales, Australia
Dec 2013 - Apr 2014
Mar 2014

43400 mi
TX Valve making squeezing sound. 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 5-speed shiftable automatic AWD

Jeep Grand Cherokee in Florida, United States
Mar 2012 - Sep 2013
Jun 2012

1000 mi
Carbon fiber trim on dash was improperly installed & required replacement. 
Sep 2012

4000 mi
Front bumper not aligned correctly 
Jan 2013

8000 mi
Rear shock mounts clunking 
Mar 2013

8000 mi
Passenger front window wouldn't close. 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Jan 2013 - Mar 2014
Feb 2013

6500 mi
Radio and Navigation all went out. Radio head replaced. 
Feb 2014

17000 mi
Water pump leak....Replaced water pump 
Jeep Grand Cherokee in Arizona, United States
Jul 2012 - Sep 2013
Jul 2013

9000 mi
Dealer found loose clips in the panoramic sunroof. Re-torqued to factory specs, rattle gone. 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New Jersey, United States
Oct 2011 - Sep 2015
Sep 2015

49000 mi

US $400
Radiator also needed replacement. 
Jeep Grand Cherokee in Pennsylvania, United States
Apr 2012 - Sep 2013
Aug 2013

15000 mi
A hose in the engine bank rubbed up against a fan wheel and caused a leak in the coolant. 
Jeep Grand Cherokee in Florida, United States
Jan 2012 - Jun 2016
Oct 2015

60000 mi
Windshield washer nozzle broken. Became brittle from engine heat and broke off from tubing under hood. 
Jeep Grand Cherokee in Oregon, United States
Aug 2012 - Jun 2016
Mar 2014

12000 mi
updates radio. did not fix problem of radio/entertainment system not remembering last device inputed. 
Apr 2014

12700 mi
lower bumper bent. jeep will not fix. 
Jeep Grand Cherokee in Illinois, United States
Mar 2012 - Mar 2013
Apr 2012 large hairline crack in the plastic of the trunk compartment. 
Jun 2012

3000 mi
windshield was warped. manufacturer defect covered under warranty. 
Oct 2012

6000 mi
Panoramic sunroof developed a rattle. Service dept admitted it is a design flaw with no fix from chrysler. tightened the sunroof fasteners and rattle went away. 
Jeep Grand Cherokee in Ontario, Canada
Mar 2013 - Apr 2013
Apr 2013

18600 mi
shock absorbers were replaced because one of them was making noise 
Jeep Grand Cherokee in New York, United States
Aug 2011 - Jul 2016
Nov 2013

53300 mi

US $100
Front sway bar and bushings. 
Mar 2014

62000 mi

US $350
replaced headlight 
May 2014

65000 mi

US $100
actuator for drivers side A/C 
Nov 2014

79000 mi
Water pump and Tensioner 
Feb 2015

84000 mi

US $100
I HAVE REPLACED 17 BULBS IN 3 1/2 YEARS -- FRUSTRATING 
Jeep Grand Cherokee in Minnesota, United States
May 2012 - Oct 2015
Oct 2015

32000 mi
Lifters were rattling. All 16 lifters replaced on the Hemi. 
Jeep Grand Cherokee in Texas, United States
Feb 2013 - Apr 2014
Jan 2014

31300 mi
Moon roof squeaks like mad on bumpy roads. Have had this into 3 separate dearships and no one has been able to fix. Thus dealership tightened up the rollers and that worked for 10 miles before it started again 
Mar 2014

32000 mi
Sun window has squeaked since we purchased vehicle. After the 8th trip to the dealership, technician found a TSB from Chrysler that says replace the runners for the panoramic window under warranty. Squeaks fixed!!! 
Jeep Grand Cherokee in Illinois, United States
Jan 2012 - Jun 2016
Feb 2014

23000 mi

US $120
check engine light came on had code p0441 reflashed pcm for this condition 
Jeep Grand Cherokee in New Jersey, United States
Aug 2012 - Sep 2012
Sep 2012

1000 mi
Performance with 5.7 hemi is sluggish. shudders when giving it gas going up hill 
Jeep Grand Cherokee in California, United States
Oct 2011 - Jul 2013
Mar 2012

5000 mi
Blind spot detection monitoring sensor problem. 
Jul 2013

18000 mi
Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked. 
Jeep Grand Cherokee in Moscow City, Russia
May 2012 - Jun 2012
May 2012

6200 mi
Rear shock mounts failed (squeaking and clunking noise). So far three unsuccessful repairs for this. Loud clicking noise with ac on. The dealer couldn't find anything Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
Jun 2012

6820 mi
Horrible clunk when shifting from drive to neutral. The dealer couldn't find anything wrong 
Jeep Grand Cherokee in California, United States
Oct 2011 - Mar 2016
Mar 2012

6000 mi
4-wheel drive, traction control, failed 
Sep 2012

20000 mi
loss of throttle power, also throttle pulsing or surging 
Nov 2012

24000 mi
service 4 wheel drive; replace module that controls traction control or "locking differential". once module was replaced next fault reading indicated replacement of "motor kit". motor kit-axle replacement--motor that engages 4WD 
Oct 2014

62300 mi
Misfire on cylinder number 3. Dealer unable to repair. 
Feb 2015

68000 mi
misfire cylinder 3, lifters and cylinder damage 
Jan 2016

103000 mi

US $297
transmission fluid leak. removed transmission pan, replaced filter, resealed, verified repair rear driver air suspension bag failed 
Jeep Grand Cherokee in Utah, United States
Aug 2013 - Dec 2015
Jan 2013

3000 mi
Air suspension system repaired. It had a leak and the compressor was running constantly and overheating. Took nearly a month and 4+ visits to diagnose and ultimately repair. 
Feb 2013

3000 mi
backup camera was intermittent. some times only showed black screen no image. 
Aug 2014

30000 mi

US $150
Rotors were warped, rotors were attempted to be repaired then ultimately replaced. 
Mar 2015

34000 mi
Continued problem with brakes. Has bad vibration on more aggressive stops. Rotors were turned again. Problem resolved for the moment. 
Jeep Grand Cherokee in New Jersey, United States
Nov 2014 - Mar 2015
Nov 2014

41000 mi
Water pump failure 
Jeep Grand Cherokee in Ontario, Canada
Aug 2012 - Sep 2012
Sep 2012

12400 mi
A/C cuts out after approx 30-40 minutes drive time. No air flow through any vents. Returns to normal after shutting down for 20-30 minutes, 
Jeep Grand Cherokee in Alberta, Canada
May 2012 - Jun 2016
May 2012 One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash. 
Jun 2012

1240 mi
Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
Feb 2013

5260 mi
Coolant leak from around sensor. Resealed sensor and replaced hose clamp that had been installed incorrectly from factory. 
Jul 2013

6820 mi
Found left front shock leaking. Replaced 
May 2014

16740 mi
After moving driver's seat to maximum rear position, one side of seat (right side) would not move while attempting to return seat to normal position. Replaced complete lower ass'y. 
Jun 2015

25420 mi
Water pump leaking - replaced. 
Sep 2015

28520 mi
Had a problem restarting the engine after making a stop during a trip. Able to restart after several attempts and proceeded home. Recall mod that included the installation of an external fuel pump relay and necessary wiring. 
Jeep Grand Cherokee in Florida, United States
Aug 2011 - Jul 2012
Sep 2011

1000 mi
STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY LEFT REAR BRAKE ROTOR CUT BECAUSE OF A HIGH SPOT CAUSING A KNOCKING NOISE WHEN BRAKES APPLIED AT LOW SPEED 
Jul 2012

7000 mi
navigation and radio head inoperative,dealer replaced unit 
Jeep Grand Cherokee in Texas, United States
Nov 2011 - Jun 2016
Aug 2012

12000 mi
Keyless entry would malfunction after vehicle sat in summer sun. Would only happen if it in the hot sun. 
May 2014

35000 mi

US $1000
Water pump failed at 34,000 miles on 5.7 Hemi. Common problem. 
May 2016

58000 mi

US $1525
Passenger side A/C would blow warm air no matter what temp setting was chosen. Right side air actuator and gear were broken, dealer replaced. Blind Spot system was inoperable. Back up sensors and Back up camera were inoperable Headlight was functional, but a short was diagnosed in the headlight module causing system failures in other parts of the vehicle. Leather covered dash panel had lifting of the leather. 
Jeep Grand Cherokee in California, United States
Jul 2011 - Apr 2014
Aug 2012

11000 mi
The rear view mirror fell off because the part holding the mirror got soft in the heat and let the mirror fall and break. After replacing parts the mirror fell off again. Second time it seems to be staying in place. Heat is the problem. 
Dec 2012

12000 mi
left exhaust manifold cracked 
Oct 2013

16000 mi
All electrical controls on the drivers door went inoperative. 
Nov 2013

16500 mi
All drivers door systems stop working at irregular intervals. Now the door locking system (solenoid) tries to activate unless I put the door in the unlock position. Then solenoid stops trying to engage. 
Feb 2014

17000 mi
Windscreen cracked in the middle of the windscreen and was determined to be a stress crack. Windscreen replaced under warranty. 
Apr 2014

18000 mi

US $219
Engine shuddered after start up as if a spark plug was bad or an injector was not working. Spark plugs replaced in previous 2000 miles. Cleared up just before dealer. Dealer switched them to OEM plugs, said must use these. The problem with the door locks continued even after several trips to the dealer that could not duplicate the problem. As I told them, it seems to occur at normal highway speeds and when the road has a number of bumps. We also had a continuous rattle that was diagnosed as a clip of some sort that came loose in the sliding roof area. 
Jeep Grand Cherokee in Texas, United States
Jan 2012 - Mar 2016
Feb 2014

31000 mi
Code indicating faulty EGR mapping flashed CPU 
Aug 2014

36000 mi
Leaking water pump and thermostat 
Nov 2014

40000 mi

US $500
Faulty fuel pump relay which caused the ABS and TIPM module to go bad. Replaced ABS module and installed work around for faulty fuel pump relay. W/o work around would have been towed. 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Feb 2015 - Mar 2016
May 2015

60000 mi
Back lock doesn't engage in lock. Worked when I left shop but not by the time I got home 
Jan 2016

66300 mi
Back gate doesn't lock 
Jeep Grand Cherokee in Tennessee, United States
Dec 2013 - Jun 2016
Dec 2013

49000 mi
Software update for UConnect. Would not save pictures to display. 
Jeep Grand Cherokee in Georgia, United States
Dec 2012 - Jun 2014
Feb 2013

16000 mi
I took the vehicle in to get the driver's lower vertical door weatherstripping replaced. It is soft rubber. I had worn a hole in the weatherstrip getting in and out of the car. 
Jeep Grand Cherokee in Arizona, United States
Jun 2012 - Oct 2014
Jul 2012

5000 mi
Pretty bad coolant leak. Water pump and thermostat replaced. 
Oct 2012

8000 mi

US $40
The auto-head light sensor quit working and had to be replaced. 
May 2014

27500 mi
AC stop working all together for about 40 minutes. System would not respond in Auto or Manual and would not blow any air hot or cold. Took car to the dealership and could not duplicate the issue altough Jeep kept the vehicle overnight. 
Jun 2014

31000 mi
Water leaking in through the rear wiper motor harness cut out and headliner has water stains in it and needs to be replaced. Gasket is torn in two! 
Jeep Grand Cherokee in Florida, United States
Jul 2013 - Feb 2015
Jan 2015

22500 mi

US $63
Daytime running lightbulb 
Jeep Grand Cherokee in Georgia, United States
Dec 2011 - Sep 2013
Feb 2013

6700 mi
Compass and all accessory I.e. heated steering wheel, traction control, 120v outlet, speedometer displayed km/hr but temp was in Fahrenheit. 
May 2013

8000 mi
Running light bulb burned out. 
Jul 2013

9000 mi
Developed hole in power steering pump and would not hold power steering fluid, also power steering hose collapsed and would not allow power steering fluid to get to pump after new pump was replaced. 
Jeep Grand Cherokee in Florida, United States
May 2012 - Sep 2014
Nov 2012

15000 mi
Air Vents rattling depending on what level the air is blowing. They make an annoying high-pitched hissing noise. The repair did NOT solve the problem. I'll be going back. 
Jul 2013

27000 mi
Check engine light came on. Apparently computer needed to be reset. 
Jan 2014

33000 mi

US $63
Air vents continue to whistle 
Sep 2014

39000 mi
Air vent whistle never fixed. They said they would have to disassemble the A/C unit, and never did. It whistled at higher air settings and was annoying. 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Ontario, Canada
Jul 2014 - Jul 2016
Aug 2014

6500 mi
noise in rear of vehicle tried grease but did not work.Rear shock mounts clunking, dealer has ordered new shocks for replacement 
Oct 2015

12180 mi
RUST ON THE HOOD 
Jul 2016

14260 mi
starting with push button, attempt to start stall, can not fix until the part actually won't work 
Jeep Grand Cherokee in Georgia, United States
Dec 2014 - Jun 2016
May 2016

68000 mi

US $2010
Leaking power steering fluid lines. Replaced lines and power steering fluid. Transmission Cooler Unit ruptured causing slow leak. Transmission was beginning to shift very erratically. (I assumed correctly that fluid was low, but because there is no dipstick, I could not verify on my own.) 
Jeep Grand Cherokee in Queensland, Australia
Jan 2013 - Jun 2016
Jan 2016

59060 mi
Clunking noise on selecting drive 
Jeep Grand Cherokee in Wisconsin, United States
Mar 2015 - Mar 2016
Jul 2015

86300 mi

US $900
Alternator power control module and battery 
Feb 2016

102700 mi

US $955
Compressor - air ride 
Jeep Grand Cherokee in Illinois, United States
Mar 2012 - Apr 2015
Jul 2014

24000 mi
Driver side shock failed and was replaced under warrantee. Jeep would not replace the other rear shock, only the one that failed. 
Nov 2014

27300 mi
The vehicle was squeeking like it had 100K miles on it. Dealer replaced front sway bar with bushings and all is good now. 
Jeep Grand Cherokee in Pennsylvania, United States
Aug 2011 - Jun 2014
Oct 2011

1000 mi
Radio and nav randomly lose presets and other settings. A tailgate rubber bumper incorrectly installed at factory. Intermittently prevented tailgate from closing. 
Nov 2011

4000 mi
Engine trouble light came on. Scan showed nothing specific wrong, microprocessor was reset and light hasn't come on since. Bug found in all 730N media center radios since January 2011. No TSB from Chrysler. 
Apr 2012

12000 mi
Failed USB, satellite presets disappear. Disappearing satellite presets. 
May 2012

12500 mi
Quadra-Lift quit going up to OR1 or OR2. QL compressor replaced, works fine now. 
Aug 2012

14000 mi
Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
Sep 2012

15000 mi
Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law. 
Oct 2012

16000 mi
Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio. 
Nov 2012

17000 mi
Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum. 
Dec 2012

19000 mi
A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later. 
Nov 2013

30000 mi
Cylinder head replaced, factory defect. A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues. 
Jeep Grand Cherokee in Oregon, United States
Feb 2012 - Jun 2016
Jun 2015

63000 mi
Daytime running light bulb replaced. Driver side, hard to get to, must first remove airbox. Passenger side is much easier, did it myself earlier. 
Sep 2015

67000 mi

US $117
Added coolant. 
Jeep Grand Cherokee in Ohio, United States
Apr 2012 - May 2015
Aug 2012

5700 mi
Small leak (drips) in rear window when in high pressure car wash. No leaks during rain. Dealer replaced washer nozzle seal under warranty. 
Feb 2015

36000 mi
Replaced rear hatch hydraulics that had weakened. Covered under warranty. Replaced passenger door speaker. Rattling. Covered under warranty. 
Jeep Grand Cherokee in Colorado, United States
Feb 2012 - Mar 2016
Sep 2013

20000 mi
The buttons on steering wheel to navigate system menu on the dash display needed more pressure. Dealer quickly put in a new switch/button assembly under warranty. 
Jeep Grand Cherokee in California, United States
Mar 2012 - Sep 2013
Sep 2013

29000 mi
The oil pump has been replaced. 
Jeep Grand Cherokee in Delaware, United States
Mar 2012 - Jun 2016
May 2013

26000 mi
Hard drive locked up, replaced Radio/GPS unit 730N under warranty. Replaced front cup-holder due to broken tine. 
Jun 2013

28000 mi
Replaced cylinder head. Rear hatch rubbing bumper. Paint scrap, misaligned door. 
Sep 2013

38800 mi
Rebuilt transmission and replaced torque converter. 
Dec 2014

61000 mi

US $99
Rear hatch struts 
Aug 2015

73000 mi
Transmission failure. Total rebuild and torques converter 
Oct 2015

74500 mi
Transmission failed again. Replaced this time. 
Jeep Grand Cherokee in Texas, United States
Jul 2012 - Jun 2016
Mar 2013

5000 mi
Rattle in right rear of vehicle when going into driveways and the like 
Oct 2013

8500 mi
Steering Rack leaking fluid - entire steering rack replace 
Jeep Grand Cherokee in Michigan, United States
May 2015 - Jun 2016
Sep 2015

43000 mi
Warranty repair for fuel pump relay. 
Jeep Grand Cherokee in Ohio, United States
Jan 2015 - Dec 2015
Apr 2015

43300 mi
Check engine light from cylinder misfire. 
May 2015

44700 mi

US $130
Excessive noise coming from passenger side front wheel bearing 

Return to top

2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in Missouri, United States
Oct 2011 - Aug 2016
Mar 2016

30000 mi
Left cylinder head was replaced 
Jeep Grand Cherokee in Ontario, Canada
Jan 2014 - Mar 2016
Jun 2015

23560 mi
Worn drivers side worn seat cover replaced under warranty and console cup holder replaced because of peeling chrome also under warranty. 
Jeep Grand Cherokee in Ontario, Canada
Aug 2012 - Jun 2016
Aug 2013

13640 mi
Rear shock was leaking 
Apr 2016

31300 mi

C $260
Squeak from driver rear shock. Replaced shock mount and bumper. 
Jeep Grand Cherokee in Ohio, United States
Jan 2012 - Jan 2015
Aug 2012

8700 mi
Control head of the AC controls was defective causing occasional clicking sound and intermitant cooling. Head replacement was under warranty. 
Jun 2014

37000 mi
Check engine light came on. Code indicated gas pressure issue. Loose gas cap causing warning light. 
Jeep Grand Cherokee in Wisconsin, United States
Oct 2011 - Dec 2015
Sep 2012

9000 mi
Check engine light on. Fault determined to be in error. Dealer reprogrammed CEL programming per TSB. Clunking noise in rear load-leveling shocks. Dealer ordered parts, but manufacturer indicated the rear shocks are in the process of being re-designed and a TSB coming in the next few months. 
Oct 2012

9800 mi
Replaced defective rear load-leveling shock absorbers under warranty 
Nov 2013

24000 mi

US $35
UConnect working intermittently. Dealer updated software. Noticed humming noise at low speed. Thought was a front wheel bearing. Problem was actually related to uneven tire wear. Dealer checked all systems and rotated tires. Noise significantly decreased. 
Apr 2014

29000 mi

US $350
Howling coming from 4WD drivetrain. As part of diagnosis, dealer recommended the 30K 4WD service that included changing all transfer case fluids. Dealer also rotated tires, which appeared to help lessen the noise. 
Jun 2014

36000 mi
Dealer replaced the chrome trim piece between the taillights (containing the rear view camera and lock button). The left attachment bolt broke and pulled away approximately 1/4 inch. The part was replaced under warranty. 
Jeep Grand Cherokee in Georgia, United States
Jun 2012 - Jun 2016
Jun 2012

2000 mi
right front inner cv joint binding causing output shaft to pull out of front differential - replaced right front axle shaft assembly and seal A/c stopped working; blower does not work, lights at bottom of dial flashing 
Nov 2014

40000 mi

US $430
Replace left front wheel bearing 
May 2016

71300 mi

US $200
Replaced brake pads 
Jeep Grand Cherokee in California, United States
Jun 2012 - Feb 2013
Feb 2013

6000 mi
Front bumper was not correctly attached to the vehicle when purchased. 
Jeep Grand Cherokee in Ohio, United States
Jun 2012 - Jul 2014
Nov 2012

10000 mi
Engine was leaking coolant, leak was found to be from a bad thermostat housing and was replaced. Nav system would reboot if a turn was missed. A software update was allied to correct the issue. 
Dec 2012

13000 mi
Nav system keeps rebooting and locks on missed turn when rerouting. 
May 2013

19000 mi
Nav system still does reroute properly when a turn is missed. 
Jul 2014

33000 mi
The nav issue was a software bug that when navigating to a GPS coordinate (non-adress) if a turn was missed the system would continually reboot or lockup. Jeep could not correct the issue. 
Jeep Grand Cherokee in Massachusetts, United States
Jun 2013 - Dec 2014
Dec 2014

26000 mi
CEL came on Nov. 30th. To dealer service on Dec. 1. Problem went beyond cylinder - something about crankshaft. Chrysler making special part fix. Part delivered, but then recalled. Lease ended Jan 1 15. 
Jeep Grand Cherokee in South Carolina, United States
Nov 2011 - Jun 2013
Jun 2013

15000 mi
Rattle in system when air is on. Replaced blower. Rattle still present, but now sporadic/lessening. 
Jeep Grand Cherokee in British Columbia, Canada
Jul 2013 - Jun 2016
Nov 2014

29380 mi
Driver's seatback replaced due to squeaky lumbar adjustment. 

Return to top

2012 Jeep Grand Cherokee 4-door

turbocharged 6-cylinder diesel automatic 4WD

Jeep Grand Cherokee in South Australia, Australia
Nov 2014 - Sep 2015
Jan 2015

25720 mi
Lost drive, switch motor off and had 1 only gear drive. Brass bush holding torque convertor has apparently collapsed. Dealer arguing full gearbox replacement with Jeep. Still waiting repair since 23/12/14. Dealer very cooperative. Left hand headlight no high of low beam, new headlight fitted under warranty. First noticed in November. 

Return to top

2012 Jeep Grand Cherokee 4-door

8-cylinder automatic 4WD

Jeep Grand Cherokee in Georgia, United States
Nov 2014 - Dec 2014
Dec 2014

35000 mi

US $50
The PCV valve was partially blocked and the pcv hose had started to collapse when it got hot. This caused the air filter to dampen with oil. 

Return to top

2011.5 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Aug 2011 - Jan 2012
Sep 2011

1240 mi
Poor door and tailgate fit. Vibration at around 100 - 110ks . Creaking sound to back of drivers seat 
Nov 2011

1860 mi
Poor body panel fit with all door hood and tail gate Steering shake around 100 klm/h 

Return to top

2011.5 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Chile
Jan 2012 - Jun 2016
Feb 2012

4940 mi
Quadralift Air-suspension not raising to top 2 heights (OR1 and OR2). 
Oct 2012

11960 mi
Small coolant leak detected, coolant marks on hood (inside engine bay) and front of engine. Dealer checked and replaced the water pump under warranty. 
Nov 2013

20640 mi
Instrument panel leather bubbled near windshield. Dealer glued bubbled out leather. 

Return to top

2011.5 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Feb 2012 - Jun 2016
Mar 2012

1240 mi
dead battery. "dropped cell". Battery replaced centre console trim not fitted properly. 
Jun 2012

4960 mi
Another dead battery replaced 
Jul 2012

4960 mi
Instrument panel replaced- faulty 
Mar 2013

9920 mi
Alarm would keep going off after car had been locked 
Feb 2015

33040 mi
noisy steering 

Return to top

See TrueDelta's information for all SUVs
See TrueDelta's information for all Jeep models.

2012 Jeep Grand Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Jeep Grand Cherokee problems occur, check out our car reliability stats.