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2017 Porsche Cayenne Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/23/18 NHTSA ID: 10134861
TSB ID: 122-A5L9U-04

Information: analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a pentosin leak in the pump. in the event of a complaint about traces of oil in the hydraulic pump or tandem pump a
03/13/18 NHTSA ID: 10130121
TSB ID: 122-A6Z3V-03

Subject: intake valves and intake ports information: carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. if there is a complaint about knocking combustion, e.g. during acceleration at high load, the con
12/14/17 NHTSA ID: 10125193
TSB ID: 122-L6Q4X-01

Symptom: the engine will not start at times and the fault code p0607 control unit faulty is stored in the fault memory. cause: the dme control unit can become damaged via the electric wires as a result of electrostatic discharge of the th
12/14/17 NHTSA ID: 10125190
TSB ID: 122-D2Y3E-01

The turbocharger is damaged by detached parts of the cracked inner part of the manifold. a faulty turbocharger is diagnosed due to loss of power and when the "check engine" warning is activated. however, a faulty turbocharger can also be
12/14/17 NHTSA ID: 10125212
TSB ID: 122-N6B7V-12

Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptom must be simulate
07/28/17 NHTSA ID: 10108675
TSB ID: 122-Q5C4S-06

Issue: oil in the wiring harness. information: if oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/13/18 Transmission and Drivetrain NHTSA ID: 10130118
TSB ID: 122-M3B5L-03

Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
03/13/18 Transmission and Drivetrain NHTSA ID: 10130123
TSB ID: 122-B6P3D-03

Symptom: hard or jerky gear changes. cause: this is caused by the transition phase when changing from the engaged gear to the target gear. various components of the powertrain affect the shifting quality. remedial action: in the event
09/13/17 Brakes and Traction Control NHTSA ID: 10117507
TSB ID: 122-A4N7P-09

Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. the cayenn
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134874
TSB ID: 122-F4U4P-04

Model line: cayenne (92a) macan (95b) concerns: agm starter battery (referred to below simply as ?battery?) situation: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to bat
03/13/18 Electrical and Air Conditioning NHTSA ID: 10130115
TSB ID: 122-J8L7U-03

Customer concern: the customer observes a malfunction indicator lamp (mil). (note: typically, this mil is the only symptom of this issue.) technical concern: the technician confirms the mil and notes p0c4700 is present in the high-voltage
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127491
TSB ID: 122-E9N4X-01

Optimized software for porsche communication management (pcm) 4.0 has been used in standard production in order to further improve the general performance of the system. these optimizations must be implemented retrospectively even for veh
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125213
TSB ID: 122-T7Y5Q-12

Information: this document updates information previously published in eq 1105, eq 1105, and eq 1401. to provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125199
TSB ID: 122-F3H8X-11

Subject: air-conditioning system function situation: customers complain that the air conditioning does not function at times or after starting it. the air conditioning does not turn on or is turned off if the state of charge of the high-v
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125194
TSB ID: 122-N9F6H-01

Information: the customer complains that certain functions of the front camera are not available at times: * lane change assist not available * porsche dynamic light system not available * traffic sign recognition not available cause: i
11/07/17 Electrical and Air Conditioning NHTSA ID: 10122100
TSB ID: 122-H9J9F-10

Pcna is aware of this this issue. please use this workaround until a permanent countermeasure can be applied: use the instructions in wm 915255 replacing central computer to properly encode the central computer to enable the connect servi
10/26/17 Electrical and Air Conditioning NHTSA ID: 10120792
TSB ID: 122-Z6W8C-07

Subject: discharge protection function of the batterymanagement system(bms) in order to extend the service life of high-voltage and low-voltage batteries
10/26/17 Electrical and Air Conditioning NHTSA ID: 10120788
TSB ID: 122-Y6R5S-07

Concerns: agm starter battery (referred to below simply as 'battery') situation: support for the care andmaintenance of the agmstarter battery (at the dealership): from the time the vehicle is delivered to the porsche centre until it is h
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10/26/17 Electrical and Air Conditioning NHTSA ID: 10120787
TSB ID: 122-S5L3F-07

Concerns: agm starter battery (referred to below simply as ?battery?) information: customer complaints concerning battery-related topics recurring customer complaints concerning topics relating to battery capacity and quality.
10/24/17 Electrical and Air Conditioning NHTSA ID: 10120601
TSB ID: 122-W6E3D-03

No cooling in the passenger compartment. note: a low state of charge of the high voltage battery can cause the ac to be deactivated until the state of charge increases to an adequate level. customers who do not plug their vehicle in on a
10/24/17 Electrical and Air Conditioning NHTSA ID: 10120623
TSB ID: 122-E3D6M-12

Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. as a result, the contacts can become corroded. in the event of a customer complaint, check the plug connection o
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119317
TSB ID: 122-Q3V5G-10

Cause: clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. remedial action: before doing any other work, the symptommust be simulate
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119312
TSB ID: 122-G8Z4D-10

Information: a cayenne with optional equipment no. 1d6 will come with a trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. the cayenn
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119311
TSB ID: 122-A3L7Z-10

Technical concern: the technician confirms the mil and notes p0c4700 is present in the high-voltage battery. service information: in many cases, technicians noted one or more of the following root causes: a) corrosion on ground pin 6b (se
NHTSA's feed only includes summaries. For the full text of TSBs:

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10/14/17 Electrical and Air Conditioning NHTSA ID: 10119298
TSB ID: 122-E3D6M-12

Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. as a result, the contacts can become corroded. in the event of a customer complaint, check the plug connection o
09/13/17 Electrical and Air Conditioning NHTSA ID: 10117509
TSB ID: 122-W8J3S-09

Technical concern: porsche designs plug-in hybrid vehicles to protect the health of the high voltage battery. one way the vehicle does this is by disabling high electrical load features when the high voltage battery has a low state of charg
09/13/17 Electrical and Air Conditioning NHTSA ID: 10117506
TSB ID: 122-U5S5J-09

Information: during the packaging of a high voltage lithium ion battery, copies of the test log for classification of lithium-ion high voltage batteries (located in piwis - standard forms) must be attached inside the box and to the document
10/26/17 Other NHTSA ID: 10120786
TSB ID: 122-T5P5F-07

Information: converting transfer cases that are still in stock to the new type before installing themin customer vehicles.
10/14/17 Other NHTSA ID: 10119330
TSB ID: 122-P6P7K-10

Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. the optimized transfer case is used during production from week 31/2016. if the transfer case needs to be replaced, check the p

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Porsche Cayenne TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.