2013 Ford C-MAX Ford C-MAX 2013

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2013 Ford C-MAX repairs by problem area

Engine (15%)

Transmission and Drivetrain (4%)

Brakes and Traction Control (4%)

Suspension and Steering (8%)

Electrical and Air Conditioning (48%)

Paint, Rust, Leaks, Rattles, and Trim (15%)

Other (7%)

Chart based on 209 repairs.
See TSBs and recalls for the 2013 Ford C-MAX.

2013 Ford C-MAX repair cost distribution

$2500+ (1%)

$1000 - $2499 (0%)

$500 - $999 (4%)

$100 - $499 (23%)

< $100 (72%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 104 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2013 Ford C-MAX 4dr Hatch

141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD

Ford C-MAX in Vermont, United States
May 2013 - Mar 2015
Jul 2013

1500 mi
Issue with rear liftgate 
Mar 2015

22000 mi
Wrench icon showed up for high voltage issue 
Ford C-MAX in Oregon, United States
Feb 2013 - Dec 2016
Aug 2013

2300 mi
electrical lift gate switch/latch replaced 
Ford C-MAX in North Carolina, United States
Nov 2013 - Nov 2015
Jan 2015 Sync system would no longer display name of artist or radio station tuned to accurately. They replaced head unit under warranty. 
Ford C-MAX in Oregon, United States
May 2016 - May 2016
May 2016

41000 mi

US $12
Bulb plug burnt out. 
Ford C-MAX in Virginia, United States
Dec 2015 - Jun 2018
Jan 2016

US $4
Issue: Rattle coming from the passenger side A-pillar. Repair: I removed the washer fluid bottle and used HVAC tape to tape down the washer lines that go up the A-pillar to the rear wiper. 5 minute repair. 
Jul 2016

20700 mi
Vehicle odometer no longer accurately accounting for electric vehicle miles. According the Ford, the odometer is still counting overall miles so it is fine. Dashboard dimmer fails to retain user settings. Dealer applied SSM 44699 update to gauge cluster. Update failed to fix the issue. 
Nov 2016

26900 mi
Dashboard dimmer fails to retain user settings. Dealer replaced the gauge cluster and applied software updates. Repair failed to fix issue so the customer was told "You're going to just have to deal with it." 12 volt battery could not hold a charge. Dealer at first claimed that they tested the battery/charging system and that everything was OK. Vehicle would not start when customer returned for pick-up. Battery was replaced under warranty. 
Feb 2017

32000 mi

US $35
Both front stabilizer bar end-links were knocking while going over bumps/rough surfaces. Replaced both with Moog end-links. Noise has been mitigated. 
Aug 2017

39000 mi
Hard start with a noticeable knock causing a flashing check engine light. Computer threw P0302 (Misfire on cylinder 2). Dealer determined to be a faulty fuel injector. Injector was replaced under warranty. Looks to be about $30 for the injector and about half an hour of labor with basic tools for a DIYer that is out of warranty. 
Dec 2017

46000 mi
Computer system can no longer tell how long it will be for a complete charge of the plug-in battery pack nor can it schedule timing or preset climate conditioning. Dealer verified the issue and said that they have no solution for it. I ended up buying a digital timer on Amazon that can handle setting my charging times for off-peak electricity as well as the amperage required. I do miss the preset climate conditioning for these cold mornings. 
Ford C-MAX in Massachusetts, United States
Oct 2013 - Dec 2016
Dec 2015

15000 mi

US $260
Ford radio was freezing on screen; apparently needed a deep reset. Also, two recall repairs were carried out. 
Jun 2016

19000 mi
Fuel injectors became faulty, and car sputtered. This was a warranty repair. 
Ford C-MAX in Michigan, United States
Apr 2013 - Jun 2018
Jan 2014

34300 mi
ABS wheel sensor needed to be replaced. Warranty item. 
Jun 2016

34000 mi

US $250
Repair 12 volt charging system software. Performed TSB to update all modules and inspect wiring 
May 2018

60000 mi
Sync system inoperative - intermittent 
Ford C-MAX in California, United States
Oct 2013 - Jul 2017
May 2016

24000 mi
CEL due to Power Control module Fault 
Ford C-MAX in Ohio, United States
May 2013 - Jun 2018
May 2015

22400 mi
Right rear parking brake cable worn and fraying Noise in front shocks over large bumps at low speed. Known issue with outstanding TSB applicable. 
Dec 2015

27000 mi
MG2 bearing failed. Entire transmission replaced. Took 5 weeks to find replacement transmission. Fuel pump failed. Took three weeks to find replacement part, eventually had to be sourced from Australia. 
Jun 2017

38000 mi
Dealer had scratched driver's window and outside window trim performing door latch recall. Window and trim replaced. 
Dec 2017

44000 mi
Reverse camera working intermittently, camera was replaced 
Ford C-MAX in California, United States
Aug 2015 - Jun 2018
Dec 2015

95000 mi

US $75
Thermostat failed on Christmas Day on way to grandma's house. 
Jan 2016 Loud whining sound coming from engine compartment. CEL determined it was coming from hybrid system as well. Turned out to be both the hybrid and transmission systems both needed replacing. 
Aug 2017

126000 mi
TSB to replace door latches to prevent doors from opening by themselves. 
Ford C-MAX in Illinois, United States
Aug 2014 - Jun 2018
Dec 2016

13000 mi
Sunroof Shade became detached 
Ford C-MAX in Florida, United States
Jul 2013 - Jun 2018
Sep 2015

16000 mi
Airbag module failure. Two weeks to get parts 
Oct 2015

16500 mi
Stabilizer end link replaced. 
Aug 2017

42000 mi

US $90
Sway bar linkage replaced. 
Ford C-MAX in California, United States
Sep 2017 - Mar 2018
Nov 2017

56525 mi

US $150
New battery needed. Car had to be jump-started on a few occasions. No warning showed up, had to take the car in to get it diagnosed. 
Ford C-MAX in Minnesota, United States
May 2013 - Jun 2018
Mar 2014

6000 mi
Outside temp sensor wasn't working. Dealer diagnosed that sensor had gotten wet. Sensor was dried and reinstalled. No parts replaced. 
Mar 2016

18000 mi
Block heater was leaking 
Ford C-MAX in Massachusetts, United States
May 2015 - Jun 2018
Aug 2017

50000 mi
Transmission replaced under warranty 
Ford C-MAX in Indiana, United States
Jun 2017 - Jun 2018
Jul 2017

108000 mi
Charging port led circle failed. Ford replaced under warranty. 
Nov 2017

123000 mi
Rear suspension went out on the C-Max, resulting in uneven tire wear. Had shop replace . Replaced engine spark plugs as part of a tune-up 
Jun 2018

137000 mi

US $60
Replaced both front headlights and lower passenger fog light 
Ford C-MAX in California, United States
Feb 2013 - Jun 2014
Jun 2014

11000 mi
Battery that starts gas engine and powers doors and interior electronics died 
Ford C-MAX in Georgia, United States
Mar 2017 - Jun 2018
Jan 2018

45000 mi

US $100
Car would not shut down. Had to be jump started & reset at selling dealer, CarMax. 

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2013 Ford C-MAX 4dr Hatch

141-horsepower 2.0L I4 Hybrid CVT FWD

Ford C-MAX in Florida, United States
Jan 2014 - Jan 2016
Sep 2015

30000 mi
Carpet trim inside fell off the folding rear seats in the trunk/hatchback area. I guess they glued them back on. There was a service bulletin. I also took the car in for a recall. 
Ford C-MAX in Iowa, United States
Apr 2015 - Mar 2018
Sep 2015

14000 mi
System had a glitch in the computer software that had to be reprogrammed. Also had a seatbelt sensor that was not functioning properly. The days were because had to wait for a replacement part. They gave me a new loaner car during that time. 
Ford C-MAX in Texas, United States
Oct 2014 - Jun 2015
Feb 2015

23900 mi
Passenger door panel loose. Replaced door card 
Apr 2015

31000 mi
GPS showed vehicle off roadway. Dealer reprogrammed GPSM module with latest calibration from Ford. Fixed issue 
Ford C-MAX in British Columbia, Canada
Jul 2014 - Mar 2018
Jul 2015

27160 mi
Sync system would not work in heat. 
Ford C-MAX in Alberta, Canada
Sep 2014 - Jun 2015
Sep 2014

28520 mi
Grinding noise heard in the transmission. Noises are still heard after a repair Engine oil leak at a gasket Dash board rattles CD player skips Navigation screen flickers 
Jun 2015

32240 mi
Two transmission, engine extracted three times, oil leaks, undetermined vibrations and noises, loud AC unit, unacceptable fuel economy, stereo doesn't work, dashboard lamp flash, GPS doesn't work. It was a continuous list of problems. 
Ford C-MAX in Wisconsin, United States
Sep 2014 - Mar 2017
Oct 2014

36300 mi
Battery would not hold a charge. 
Apr 2016

75000 mi
Bracket that holds muffler mount broke. Parts clerk provided idea for self repair by drilling out mount and using a replacement bolt. 
Ford C-MAX in Hawaii, United States
Nov 2014 - Dec 2014
Dec 2014

33000 mi
Carpet started to come off in the rear. The carpet is glued to the rear panels in some places, and the glue lost its bond to the plastic panels. Simple fix, just had to re-glue the carpet. 
Ford C-MAX in Texas, United States
Nov 2014 - Jun 2018
Jun 2015

28000 mi
Courtesy FoMoCo notification of problems with vehicle not starting after extended non-op. New battery installed, 3 systems flashed. Left Strut Bearing replaced due to noise when operating over bumps Floor ambient lighting inop rear driver's side, rear vent vane broken. 
Aug 2015

29400 mi

US $16
Persistent body rattle, dealer unable to locate/repair. 
Sep 2015

31000 mi
Dealer unable to locate rattle, but acknowledged there is one. Second dealer to look at car, turned over to Ford customer service. 
Ford C-MAX in New Jersey, United States
Sep 2015 - Jun 2018
Sep 2016

39000 mi
Engine mounts failing leading to loud rattling sound when engine is running and vibration in the steering wheel. 
Nov 2016

39700 mi
Engine mounts were replaced under warranty. 
May 2017

43500 mi
Recall on door latches that may fail. Door latches replaced. 
Ford C-MAX in Texas, United States
- Oct 2012
Oct 2012

800 mi
Rear hatch is out of alignment due to motor fault and parts have been ordered. 
Ford C-MAX in Iowa, United States
Feb 2014 - Jun 2018
Sep 2015

24070 mi
The mechanic tried to adjust a rear window trim panel that was improperly installed at the factory. It's still imperfect, but I think the whistle is gone. 
Jun 2017

52439 mi

US $18
Left, front turn signal bulb. I was in and out in about fifteen minutes and the labor was $11.50. I wish I would have watched because the procedure description that I read sounded difficult. 
Jan 2018

57146 mi

US $155
12V battery dead. Replaced battery and reset battery monitor. (BXT 67R) 
Ford C-MAX in Ontario, Canada
Mar 2017 - Mar 2018
Mar 2017

9920 mi

C $100
noisy stay arms 
Ford C-MAX in North Carolina, United States
Dec 2017 - Jun 2018
Jan 2018

80000 mi

US $250
Replace front wheel bearings 
Ford C-MAX in Ohio, United States
Jun 2017 - Jun 2018
Oct 2017

41000 mi

US $250
USB port and 110V outlet inside the car were nonfunctional and were fixed. 
Jun 2018

50000 mi
Car has had intermittent problems being dead in the morning. 12V accessory battery was previously replaced so unsure if this is a different system or not. 
Ford C-MAX in Massachusetts, United States
Jul 2013 - Oct 2017
Jun 2017

32000 mi

US $950
Complete brake replacement on all four wheels. 
Ford C-MAX in Texas, United States
Dec 2016 - May 2018
Apr 2017

31000 mi

US $120
Driver's seat left side bolster collapsed. Replaced foam 
Jun 2017

32000 mi

US $100
Transmission leak; fixed under warranty. Good thing, as it would have been $3,200 
Jan 2018

35000 mi

US $50
12v battery was unexpectedly dead overnight. Bought a charger and charged it and it's fine. Second time the unexpected dead battery has happened in 9 months. 
Ford C-MAX in Montana, United States
Aug 2014 - Sep 2014
Sep 2014

19000 mi

US $37
GPS module had to be replaced, she never knew where she was. Back hatch had to be worked on so it would latch properly. 
Ford C-MAX in Minnesota, United States
Sep 2015 - Jun 2018
Dec 2015

31000 mi
Wiring repaired. Assess driver door misalignment. Dealer sent photos to Ford. 
Jun 2016

34000 mi
Front sway bar links worn and rattling - replaced. 
Aug 2016

35000 mi
rear shocks replaced, which temporarily eliminated minor rattle. Since then rattle has reappeared. May be rear stabilizer bar end links. 
Jun 2017

40000 mi

US $35
Replace 2 rear sway bar links to fix rattle. 
Ford C-MAX in Indiana, United States
Feb 2016 - Oct 2016
Mar 2016

86000 mi

US $105
Hybrid cooling engine pump malfunctioned and had to be replaced. 
Apr 2016

87000 mi

US $100
Engine cooling system failed again. Determined replacement cooling pump must have came loose and leaked coolant. Dealer claimed their error from previous install of new pump, but later problem revealed it wasn't their mistake. Radiator cracked and was leaking coolant - turned out to be actual cause of previous problems. Dealer replaced entire radiator & covered my extended warranty deductible cost. Said they would "take care of it with Ford" on my behalf. 
Jul 2016

93200 mi
Carpet came unglued from rear hatch/back of rear folding seats - dealer glued back on (this is the 4th time they have reglued it for me). 
Ford C-MAX in New York, United States
Mar 2016 - Mar 2018
Sep 2016

79000 mi

US $290
Broken wheel stud. Had to replace entire wheel hub to fix. This is an odd and expensive repair for a simple problem 
Dec 2016

81000 mi

US $200
Replaced sway link bar 
Ford C-MAX in Indiana, United States
Feb 2014 - Jun 2018
Mar 2017

18000 mi
Carpeting in cargo area behind rear seats was loose. Dealer used spray trim adhesive to re-glue loose pieces back in place. 
Mar 2018

21515 mi

US $282
12-volt battery replaced after 5 years. 'Low battery' noted several times on the audio system dashboard display. No problems starting car, primarily replaced for preventive maintenance. Brake fluid flush; 5 years since manufacture, preventive maintenance 
Ford C-MAX in Texas, United States
Apr 2015 - Jun 2018
Jun 2015

41000 mi
Horn wasn't working and was replaced. 
Apr 2017

56000 mi
Recall of door latch 
Ford C-MAX in Texas, United States
May 2014 - Jun 2017
Nov 2015

31300 mi
Not sure. Car wouldn't start, towed to dealer. No fault found 
Ford C-MAX in Ohio, United States
Feb 2013 - Jun 2018
Mar 2013

2000 mi
Radio presets went away. Clock time had to be reset every couple days. Had to replace chip when the original one would not accept a reflash. 
Jun 2013

3000 mi
MY FORD SYNC AND NAVIGATION UPDATED. COMPUTER UPGRADE. 
Dec 2014

18000 mi
Lift gate did not function from sensor, two trips. One to diagnose and second when parts came in. Replaced sensor and related module. AUDIO OFF MESSAGE COMES AND GOES AWAY IN MINUTES TO HOURS,MANY FAILURES TWO DEALERS, PROB NOT FOUND. COULD NOT DUPLICATE. COMPLAINT FILED WITH FORD MOTOR CO. NOT REPAIRED. SOFTWARE UPDATES AND MASTER REBOOT DID NOT SOLVE 
Aug 2016

27000 mi
Since purchase I've had and reported many incidents of AUDIO OFF message and nothing works. Always No trouble found and the system would work for a while then fail. This trip they replaced the audio module and no failures for three weeks! 
Ford C-MAX in Arizona, United States
Feb 2013 - Jun 2018
Jun 2013

8000 mi
Door seal wasn't put in right when the car was built. A/C vent close lever was sunken into dash and hard to turn. Update to MFT Liftgate does not close all the way when it closes by itself. Hand-free liftgate doesn't always open on first kick. Navigation sometimes has me several feet off from my current location. 
Aug 2013

10000 mi
Power liftgate does not close all the way on its own. GPS shows me off location sometimes. Very loud. GPS shows me several feet away. 
Oct 2013

12300 mi
Power liftgate does not close all the way on its own. Door chime recall. Chime doesn't sound when door opens. 
Apr 2015

30200 mi
Door handle tray was loose. Carpet peeled off from cargo area. 
Ford C-MAX in Michigan, United States
Jan 2013 - Jun 2018
Aug 2013

10000 mi
Experienced dead battery: easily jump started, dealer unable to determine/replace. Audio system freeze-up when parked in sun, dealer unable to resolve at this time. 
Sep 2013

12000 mi
Replaced defective Audio Control Module 
Jun 2014

21000 mi
Audio fails to start occasionally, reprogrammed module. 
Aug 2014

23000 mi
Defective module replaced. 
Ford C-MAX in Pennsylvania, United States
Mar 2013 - Jun 2018
Feb 2014

8900 mi
Periodically when I try to start the C-max I get the “yellow wrench of death” icon in the left instrument panel, associated with the car not starting. If I cycle through turning the car off and on about 3 or 4 times eventually the car will start. 
Mar 2018

45000 mi
We found the car without power one morning. 2 day previously the radio had stopped working. The car was able to start with jumper cables, and was taken to the shop. "Nothing wrong" was the diagnosis, but "perhaps the SYNC system did not turn off, draining the primary battery overnight". Car seems fine now. 
Jun 2018

48000 mi
Replaced brakes and rotors, likely due to regular wear and tear; rotors were thoroughly rusted, 5 years old 
Ford C-MAX in California, United States
Jan 2013 - Jan 2016
Aug 2013

11000 mi
rear hatch was not operating properly. 
Ford C-MAX in Florida, United States
Feb 2013 - Jun 2018
Aug 2013

6400 mi
Update to engine control computer for better fuel economy - allows electric only drive at speeds between 60 and 85 mph. 
Jan 2015 Headliner showed water stains. Dealer sealed the windshield and roof seams, and replaced the headliner. 
Ford C-MAX in Maryland, United States
Jan 2013 - Mar 2018
May 2013

2000 mi
Battery dead. Battery recharged. TSB-13-5-1 performed. 
Feb 2014

7000 mi
Battery dead. On-board computer had to be reprogrammed. Dealer performed according to the invoice: under Recall13B07, 13B07B Reprogram the Powertrain Control Module Recall13B12, 13B12B Check Battery with GR-1, Reprogram FCDIM 
Jun 2014

8000 mi
Defective air bag module. Restraint control module replaced. Sensor asembly - air bag replaced. 
Dec 2014

12000 mi
3rd dead battery. Also dealer did recall work. 
Dec 2015

18000 mi
Car had engine oil change on 12/10/15. On 12/15/15 car was returned to dealer because splash shield fell down while driving. 
Feb 2017

23000 mi
Tail gate would not release properly. Needed adjustment. Side door latch replacement done at same time. 
Apr 2017

23517 mi

US $100
Floor carpet reattached. Door ajar light came on when there was no problem due to bad part installed for recall on door latch issue. 
Ford C-MAX in Texas, United States
Jan 2013 - Apr 2018
Sep 2013

10000 mi
SIgnificant body flex causes the doors to creak almost continuously. The dealer claims to have repaired this by lubricating the door seals, but the problem is not resolved. The doors creak as much as before the repair visit. Primary Controller Module that runs the hybrid efficiency needed a software update to improve fuel economy. 
Apr 2014

17300 mi

US $331
Metal speaker cover on the top center of the dash rattles constantly because it's loose. Carpet in the cargo area separated from the plastic flaps that fold down when the rear seats are folded flat. The adhesive holding the carpet has separated from the plastic. 
Apr 2018

60000 mi

US $400
Replaced shocks in the rear of the car 
Ford C-MAX in California, United States
Nov 2012 - Jun 2018
Dec 2013

2000 mi
Reprogram ECU for better fuel economy. Update MySync to new version. Foot-activated liftgate doesn't always open. 
Apr 2016

15300 mi
12 volt battery test and module software update 
Ford C-MAX in Georgia, United States
Oct 2012 - May 2013
Nov 2012 The Instrument Panel created a slow drain on the 12VDC battery causing the car to require being jump started in the morning. The dealership replaced the IP and installed a new 12VDC battery to correct the issue. 
Ford C-MAX in Minnesota, United States
Dec 2012 - Jun 2018
Jul 2016

50800 mi

US $100
ac /heater fan malfunction 
Oct 2016

55000 mi

US $700
Rear rotors really bad. Replaced all rotors and pads though. 
Ford C-MAX in Iowa, United States
Dec 2012 - Mar 2018
Apr 2014

16000 mi
Battery dead multiple times. Car stereo came on by itself after car was off without key in ignition. Ford replaced stereo button, applied 3 computer program updates and replaced battery to fix problems. 
Jun 2014

21000 mi
Heard noise while driving. Ford replaced CVT transmission to correct the issue. Was initially misdiagnosed as brake rotor and then wheel bearing issue, taking 10 days to correct. 
Ford C-MAX in New York, United States
Jan 2013 - Jun 2018
Apr 2013

2500 mi
battery replaced 
May 2013

3000 mi
a/c didn't work; condenser replaced. 
Sep 2013

8000 mi
sync not recognizing phonebook 
Ford C-MAX in California, United States
Dec 2012 - Jun 2017
Jan 2013

2300 mi
Release cable for one of the rear fold-flat seats was defective or missing, so seat wouldn't fold. Dealer replaced cable. 
Oct 2013

11500 mi
Loose trim on handbrake and luggage area cargo tie-downs. 
Apr 2014

17700 mi
Car was dead in driveway - not even enough juice for the dome light. Jump-started it and drove it to dealer, who implemented a TSB (recall) for this problem, replacing the battery and reflashing the dash computer software. 
Jul 2015

37000 mi
Recalls to install new firmware to prevent battery drain 
Mar 2017

58000 mi
New transmission installed. Many 2013 C-Maxes had a bad MG2 bearing causing increasing noise and eventual possible failure. When the noise becomes very noticeable, the trans should be replaced under warranty. The transmission was redesigned for years 2014 on. Front wheel bearing replaced 
Ford C-MAX in Michigan, United States
Mar 2013 - Mar 2018
Jun 2013

4000 mi
Check engine light came on...was something to do with fuel filler. Had to replace item (under warranty) Rear left gate would not always open with foot/kick sensor 
Nov 2013

10000 mi
My check engine light has come on five times since I bought the car...most related to an evap code. Presently waiting for part to come in to have it repaired again. Can't remember dates and mileages, but took many trips for diag/repairs. 
Jan 2018

111000 mi

US $900
New transmission and clutch HCU/ECU [for ABS] replaced, brake flush 
Ford C-MAX in New Jersey, United States
Mar 2013 - Sep 2013
May 2013 MFT was sluggish, freezing, not working at times The NAV system was not working correctly 
Jun 2013

3000 mi
MFT was sluggish, freezing, not working at times The NAV system was not working correctly The car did not stop after pressing the brake pedal while reversing 
Aug 2013

3600 mi
MFT was sluggish, freezing, not working at times The NAV system was not working correctly 
Sep 2013

5000 mi
Fuel Consumption Recall MFT was sluggish, freezing, not working at times The NAV system was not working correctly MFT Fixed NAV still not working The Central Computer was re-programmed - fuel mileage became better and the car became driveable. 
Ford C-MAX in Florida, United States
Feb 2013 - Sep 2017
Aug 2013

300 mi
lock for hatch back had failed. So hatch would not open and close with foot,with key fob or with inside button. Dealership on the second visit replaced the latch and solved the problem 
Mar 2014

9000 mi
navigation system failure. The GPS would track the vehicle incorrectly. Oftentimes the car was 100 yards ahead or to the side of where GPS reported it to be. Dealer updated software and resolved problem. 
Mar 2015

20000 mi
carpet needed to be reglued in the back storage area 
Ford C-MAX in Georgia, United States
Feb 2014 - Jun 2018
Jul 2014

66800 mi

US $107
Left rear bearing was bad 
Feb 2015

93000 mi

US $107
Repair Drivers seat warmer. 
May 2015

101000 mi
Transmission making noise, replaced Transmission 
Jun 2015

101000 mi

US $107
Radio stopped working 
Mar 2016

130000 mi
12v to 110vac inverter replaced, new inverter made similar noise so ordered another one. Waiting for that one to show up 
Apr 2016

130800 mi

US $122
Replaced Inside temp sensor with micro fan in it. The inverter wasn't the problem. 
Ford C-MAX in Maryland, United States
May 2014 - Aug 2016
Oct 2015

28700 mi
Recall for battery. 
Ford C-MAX in Texas, United States
Sep 2012 - Jun 2015
Nov 2012 Check fuel filler inlet light came on. Replaced parts. 
Jan 2013

2500 mi
Check Fuel Filler Inlet Light returned Returned to dealer for Check Fuel Filler and Check Engine Light 
Mar 2013

5000 mi
Fuel filler inlets parts replaced again. 
Jun 2013

8000 mi
My Ford Touch firmware update to correct system freezes and phone disconnects. Rattles in the front suspension, this is the 3rd time this has been reported to dealer with no successful outcome. 
Jul 2013

8200 mi
MFT upgraded to v3.5.1, took a week to complete the upgrade. Rattles in front suspension remain unresolved. Dealer to replace sway-bar bushings. 
Aug 2013

9000 mi
Relashed PCMs for improved fuel economy. 
Apr 2014

21500 mi
Door chime recall. 
Ford C-MAX in Texas, United States
May 2014 - Jun 2018
Dec 2015

50000 mi

US $179
Kick sensor to open back hatch, not working 
Ford C-MAX in California, United States
May 2014 - Jun 2015
Mar 2015

17000 mi
The 12v battery appeared to be dead but quickly recharged. Actually it was not dead but the control module had cut it out of the system. I found that giving the system a good 12+ volts revives the module. Dealer could find nothing wrong. 
Ford C-MAX in California, United States
Oct 2013 - Nov 2015
May 2014

6800 mi

US $44
Paint defect reported to Ford. Photos taken. Waiting for approval to repair under warranty. 
Aug 2014

9700 mi
Brought in to complete the paint work, they had the car 17 days (scheduled for 3). Not completed successfully, and I will not be taking it back. DON'T BUY THE TRI-COAT METALLIC WHITE PAINT, it's a nightmare (and expensive) to repair. 
Nov 2015

24000 mi
Sync infotainment update 
Ford C-MAX in Indiana, United States
Oct 2013 - Jun 2018
Dec 2013

4000 mi
There were a few intermittent problems, but a constant issue was the driver's window would reverse if you attempted to roll it up. Dealer checked grounds and reprogrammed the security computer and all problems were fixed. 
Jul 2014

24300 mi
Clock on Sync screen was wrong and couldn't be set. The clock on the dash worked and could be set fine. 
Ford C-MAX in Washington, United States
Mar 2013 - Apr 2018
Aug 2015

40000 mi

US $120
Ford My-Touch voice controls stopped working. Took to dealer and service adviser suggested I make a service appointment to fix. She didn't bother to tell me I could do a "system hard re-boot" myself, which is all the dealer service tech did. 
Ford C-MAX in West Virginia, United States
Mar 2013 - Sep 2016
Apr 2014

19000 mi
Replaced Battery. 
Ford C-MAX in Maryland, United States
Jul 2013 - Aug 2016
Sep 2014

20000 mi
Main A/C fan was making irregular noises. A/C blower replaced under factory warranty. 
Sep 2015

29000 mi
Restraints Control Module reprogrammed in accordance with Technical Service Bulletin (TSB) 14S21. Test 12-volt battery, inspect wiring, and update software module in accordance with TSB 15B04. Powertrain Control Module (PCM) reprogrammed in accordance with TSB 15E03. Carpet on rear of rear seats fell off and needed to be re-glued. 
Aug 2016

33000 mi
Loud noise from HVAC system at all fan speeds. Same symptoms from a previous repair that required replacement of the HVAC module. Issue not repaired, as car was traded in. 
Ford C-MAX in California, United States
Jan 2014 - Nov 2016
Jun 2015

35000 mi
Rear automatic hatch would not secure without manually pushing it closed. TSB applied. Door would work properly with interior door button but not with button on door. Car returned to customer this way. Claimed no adjustment possible. 
Jul 2015

36000 mi
Reported to the second dealer that the automatic hatch would not secure without manually pushing it closed. Replaced entire mechanism. Functions properly now. Both trips took a full day in the shop. 
Ford C-MAX in Minnesota, United States
Jun 2013 - Mar 2017
Dec 2015

28000 mi
Recalls 

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2013 Ford C-MAX 4-door

4-cylinder CVT 2WD

Ford C-MAX in Pennsylvania, United States
Mar 2013 - Jun 2018
Dec 2013

10000 mi
recall for computer systems, mainly 
Jun 2015

32000 mi
recall, the one about fixing the programming for the computer programm on the display. interior panel of the rear passenger door (door handle, etc) came apart from the external door panel. I think the plastic pins that hold them together broke. Dealer fixed it under original warranty, but it required two trips. carpet in the trunk lost its adhesion to the floor/back of seats. Dealer glued it back on under warranty. 
Oct 2015

35200 mi
rubber door seal was ripped and missing on driver's door 

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2013 Ford C-MAX Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2013 Ford C-MAX problems occur, check out our car reliability stats.