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2013 Ford C-MAX Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
08/01/17 NHTSA ID: 10109070
TSB ID: SSM 46085

The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
03/20/17 NHTSA ID: 10095995
TSB ID: SSM 46210

Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
03/15/17 NHTSA ID: 10095154
TSB ID: SSM 46295

To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
06/22/16 NHTSA ID: 10074788
TSB ID: ASI-45161

Summary to be provided on a future date.
02/03/15 NHTSA ID: 10056699
TSB ID: TSB-14-0151

Ford: an intermittent noise is heard mostly at specific speeds, rpm ranges, and vehicle loads, when engine is running and noise is loud, low frequency, and droning powertrain type, while driving up a grade or hill. model 2013-14 c-max.
06/16/14 NHTSA ID: 10055572
TSB ID: ASI-44389

Ford: diagnostic trouble code (dtc) 01594 is set in body control module (bcm) and no other codes, after remote starting and with a start stall symptom, within 20 seconds. model 2012-2014 focus, 2013-2014 escape, c-max.
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05/13/14 NHTSA ID: 10055363
TSB ID: ASI-44440

Ford: vehicle drift left at low speed regenerative braking and tires need inspecting and inflated for cold pressure correction, per manual. model 2013-2014 c-max hybrid, energi.
02/28/14 NHTSA ID: 10054810
TSB ID: ASI-44339

Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. model 2013-2014 c-
01/13/14 NHTSA ID: 10054343
TSB ID: ASI-44195

Ford: powertrain/transaxle whine, thumping or clunking or tipping in or out of throttle or a tactile vibration, whenever braking is due to foreign object lodged in powertrain mounts. model 2013 c-max, 2013-2014 fusion, mkz.
10/31/13 NHTSA ID: 10053476
TSB ID: TSB-13-6-22

Lincoln\ford: check engine lamp and/or wrench lamp illuminates and accompanied by various diagnostic trouble codes, on some vehicles. models 2013 mkz, c-max, fusion.
10/28/13 NHTSA ID: 10053448
TSB ID: ASI-32272

Lincoln/ford: as a result of performing key on engine off (koeo) self test, on some vehicles, a pending diagnostic trouble code p0053/p0054 (hego heater code), may be set. models 2013 c-max, fusion, mkz hybrid/energi.
09/25/13 NHTSA ID: 10053065
TSB ID: TSB-13-6-28

Ford: on some vehicles, the intelligent access remote start will experience diagnostic trouble codes (dtcs) p025a/u0109, p025a/u0109/p0103, p025a/p0103/p1a0c, as well as stalling after vehicle was driven and crank no start. models 2013 c-
09/24/13 NHTSA ID: 10053005
TSB ID: TSB-13-5-21

Lincoln/ford: brake pedal is sensitive and grabby or a reverse 2-3 second transmission delay engagement due start assist feature activating. models 2013 c-max, fusion, mkz.
06/24/13 NHTSA ID: 10052191
TSB ID: SB-32167-70

Ford/lincoln/mercury: some vehicles may experience an illuminated mil or safety stop now message, or a no start condition or possible misfire or roughness at idling through 2000rpm or a lack of acceleration. models 2009-12 escape, 2009-1
08/01/17 Transmission and Drivetrain NHTSA ID: 10108994
TSB ID: TSB 17-0039

Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea
08/01/17 Transmission and Drivetrain NHTSA ID: 10109076
TSB ID: SSM 46098

2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
05/15/17 Transmission and Drivetrain NHTSA ID: 10099079
TSB ID: TSB 17-0031

Some 2013 c-max vehicles may exhibit the inability to configure the abs module during the pmi process following an abs module or hydraulic control unit (hcu) replacement. this concern may be due to a powertrain control module (pcm) calibrat
02/21/17 Transmission and Drivetrain NHTSA ID: 10092366
TSB ID: TSB16-0105

Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear
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07/31/15 Transmission and Drivetrain NHTSA ID: 10058111
TSB ID: TSB-14-0176

Ford/lincoln: noises coming from transmission like grinding, rubbing thumping and present in gear ranges when vehicle is moving and not park or stationary. model 2013-c-max, fusion, mkz.
11/25/14 Transmission and Drivetrain NHTSA ID: 10056421
TSB ID: TSB-14-0085

Ford/lincoln: due to an adherence failure of rtv sealant, there is a transmission fluid leakage, in some vehicles, from damper housing to transmission case joint. model 2013 c-max, 2013-14 fusion, mkz.
11/12/14 Transmission and Drivetrain NHTSA ID: 10056375
TSB ID: TSB-14-0085

Ford/lincoln: the damper housing to transmission case joint, there is a fluid leak caused by an adherence rtv failure. 2013 c-max, 2013-2014 fusion, mkz.
07/18/14 Transmission and Drivetrain NHTSA ID: 10055799
TSB ID: TSB-14-0074

Ford/lincoln: when cause of illuminated malfunction indicator lamp (mil) has been repaired, diagnostic trouble code (dtc) p06b8, in powertrain control module, will not be cleared. model 2013 c-max, fusion, mkz.
03/24/14 Transmission and Drivetrain NHTSA ID: 10055028
TSB ID: TSB-14-0024

Ford: the transmission makes a metal on metal scraping sound and the noise is present, in all gear ranges, when vehicle is moving and not present when vehicle is stationary or in park. model 2013 c-max, 2013-2014 fusion.
10/31/13 Transmission and Drivetrain NHTSA ID: 10053484
TSB ID: TSB-13-6-28

Ford: on some vehicles, diagnostic trouble codes (dtcs) are stored in powertrain control module memory, and using remote start feature, would have crank no start or stall, shortly after vehicle has been driven. models 2013 c-max, focus, e
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10/22/13 Transmission and Drivetrain NHTSA ID: 10053362
TSB ID: ASI-32210

Ford/lincoln: diagnostic trouble code (dtc) p1124 can be retrieved from powertrain control module (pcm), when performing key on engine running (koer) self test. models 2013 c-max, fusion, mkz hybrid/energi.
09/20/13 Transmission and Drivetrain NHTSA ID: 10052832
TSB ID: CSP-13B07

Ford: on certain vehicles, fuel economy improvement, powertrain control module calibration when updating pcm and modules sobdm-c and ids software was updated, then r86.01 needs updating. models 2013 c-max, fusion, mkz hybrid.
06/24/13 Transmission and Drivetrain NHTSA ID: 10052195
TSB ID: TSB-13-4-22

Ford: due to diagnostics code (dtc) p061a and/or (u1011), some vehicles may exhibit illumination of red triangle lamp or wrench lamp or both in transmission control module (tcm) or powertrain control module (pcm) and/or p060c. model 2013
09/24/13 Brakes and Traction Control NHTSA ID: 10053006
TSB ID: TSB-13-5-22

Ford/lincoln: during cold ambient temperatures, some hybrid/energi vehicles will experience illumination of anti lock brake systems (abs) and stability control indicators, after turning on ignition. models 2013 c-max, fusion, mkz.
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137110
TSB ID: SSM 47198

Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137084
TSB ID: SSM 47129

Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
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05/21/18 Electrical and Air Conditioning NHTSA ID: 10137085
TSB ID: SSM 47130

Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137097
TSB ID: SSM 47161

Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136597
TSB ID: SSM 47080

2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109018
TSB ID: SSM 46534

Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109026
TSB ID: SSM 46548

Some 2013-2015 c-max vehicles may exhibit an illuminated mil with dtc u1030 after module reprogramming is performed on the powertrain control module (pcm) and built on or before 21-may-2015. id vehicle and open a new integrated diagnostic s
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095781
TSB ID: SSM 46371

Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
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03/17/17 Electrical and Air Conditioning NHTSA ID: 10095616
TSB ID: TSB 17-0015

Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (b
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095163
TSB ID: SSM 46298

The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. the window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. variation of ev range may not ind
03/06/17 Electrical and Air Conditioning NHTSA ID: 10093862
TSB ID: TSB 16-0157

Some 2013-2014 c-max energi vehicles may exhibit a concern with a discharged 12 volt battery. follow the service procedure steps to correct the condition.
02/03/17 Electrical and Air Conditioning NHTSA ID: 10090514
TSB ID: SSM 46108

Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-boa
09/23/16 Electrical and Air Conditioning NHTSA ID: 10081010
TSB ID: SSM-45866

2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
08/29/16 Electrical and Air Conditioning NHTSA ID: 10078990
TSB ID: SSM-45821

Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
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06/22/16 Electrical and Air Conditioning NHTSA ID: 10074779
TSB ID: ASI-45156

Summary to be provided on a future date.
06/22/16 Electrical and Air Conditioning NHTSA ID: 10074789
TSB ID: ASI-45166

Summary to be provided on a future date.
09/22/15 Electrical and Air Conditioning NHTSA ID: 10058434
TSB ID: ASI-45090

Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. model 2013-16 fusion, mkz, 2013-15 c-max, 20
09/22/15 Electrical and Air Conditioning NHTSA ID: 10058456
TSB ID: ASI-45098

Ford: the battery energy control module (becm) needs reprogramming to latest calibration to reset diagnostic trouble code (dtc) p0b13 after connecting to electric charging station. model 2013-15 c-max phev, fusion phev.
09/01/15 Electrical and Air Conditioning NHTSA ID: 10058325
TSB ID: TSB-15-0089

Ford: a 12 volt battery will discharge on certain vehicles. model 2013-14 c-max energi.
08/24/15 Electrical and Air Conditioning NHTSA ID: 10058266
TSB ID: 15B04

Tsb contains owner notification letter. select document search button below. ford 2013-2014 c-max hybrid: customer satisfaction program regarding 12volt battery test and module software update. *lj
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07/31/15 Electrical and Air Conditioning NHTSA ID: 10058094
TSB ID: 12M02

This tsb contains owners letter. see document search button. ford my/ford lincoln 2011-2014 model year vehicles equipped with sync and myford/my lincoln touch. warranty extension covering accessory protocol interface module software and har
07/31/15 Electrical and Air Conditioning NHTSA ID: 10058109
TSB ID: TSB-14-0173

Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12 volt battery and/or service advance trac cluster message. model 2013-14 c-max hybrid or energi.
07/29/15 Electrical and Air Conditioning NHTSA ID: 10058088
TSB ID: 15B04

This tsb contains an owner letter. see document search button below. bulletin information involving 2013-2014 modelyear c-max hybrid electric vehicles software update. some of the vehicles , certain electronic control modues may not time
07/28/15 Electrical and Air Conditioning NHTSA ID: 10058072
TSB ID: ASI-44726

Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. model 2013-2015 c-max, 2014-2015 escape, 2014 focus.
07/01/15 Electrical and Air Conditioning NHTSA ID: 10057834
TSB ID: 44863

Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
07/01/15 Electrical and Air Conditioning NHTSA ID: 10057830
TSB ID: 44855

Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system. *ta
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03/31/15 Electrical and Air Conditioning NHTSA ID: 10057040
TSB ID: ASI-44699

Ford: once vehicle has set for a while, body control module (bcm) goes to deep sleep mode, dimmer setting will revert back to bright and bcm would need to be reprogram bcm to latest calibration. model 2014 escape, focus, 2013-14 c-max.
02/03/15 Electrical and Air Conditioning NHTSA ID: 10056697
TSB ID: TSB-14-0155

Ford: see document search button for owner letter. on some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service procedure has been provided. model 2013-14 c-max.
10/01/14 Electrical and Air Conditioning NHTSA ID: 10056205
TSB ID: ASI-44565

Ford: when changing stations on radio, the display screen, intermittently, fails to reflect station change and eventually display correct frequency or channel few minutes later. model 2013-2014 c-max.
10/01/14 Electrical and Air Conditioning NHTSA ID: 10056195
TSB ID: ASI-44559

Lincoln/ford: an investigation by engineers is being done due to discharge from 12 volt battery and inspections of water pump connectors for corrosion or damage. model 2013-2014 c-max, fusion hybrid, mkz hybrid.
07/18/14 Electrical and Air Conditioning NHTSA ID: 10055792
TSB ID: SB-14-0071

Ford: the instrument panel will illuminate, on some hybrid/energi vehicles, service engine soon light or wrench lamp icon. model 2013-2014 c-max.
07/18/14 Electrical and Air Conditioning NHTSA ID: 10055795
TSB ID: TSB-14-0073

Ford: when vehicle is traveling 65 km/h or below, there is an air condition (a/c)compressor noise, inside of vehicle cabin. model 2013-2014 c-max.
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07/16/14 Electrical and Air Conditioning NHTSA ID: 10055784
TSB ID: TSB-14-0070

Ford: in message center, a false liftgate ajar warning indicator, may illuminate. model 2013-2014 c-max.
06/24/14 Electrical and Air Conditioning NHTSA ID: 10055641
TSB ID: ASI-44401

Ford: when the oil maintenance on, in display message center, vehicle gas engine continuously run and electric only operation is not available, and not be confused with oil change monitor. 2013-2014 c-max, fusion energi.
06/16/14 Electrical and Air Conditioning NHTSA ID: 10055575
TSB ID: ASI-44391

Ford: a possible chafing of wiring harness near driver/passenger front seat frame and through lift gate, on driver's side, near rear roof. model 2013 c-max.
05/07/14 Electrical and Air Conditioning NHTSA ID: 10055312
TSB ID: ASI-44451

Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
03/24/14 Electrical and Air Conditioning NHTSA ID: 10055015
TSB ID: TSB-14-0020

Lincoln/ford: on some vehicles, the illumination of the wrench lamp and/or red triangle lamp, the check engine lamp is accompanied with various diagnostic trouble codes (dtcs) and service procedures updates. model 2013 c-max, fusion, mkz.
03/18/14 Electrical and Air Conditioning NHTSA ID: 10054957
TSB ID: ASI-44325

Ford: a message indicating sirus update stuck at 0% status, where radio fails to turn on, and cd fails to eject with message saying no disk; a software solution to issues is being developed. model 2013 c-max, f-super duty.
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03/18/14 Electrical and Air Conditioning NHTSA ID: 10054973
TSB ID: ASI-44234

Ford: when attempting to eject the compact disc (cd), it would stick in player. model 2013 c-max, 2013-2014 escape.
03/07/14 Electrical and Air Conditioning NHTSA ID: 10054877
TSB ID: ASI-44214

Ford/lincoln: high voltage battery bar is empty, causing red triangle warning lamp to illuminate and servicing vehicle, be aware that battery is used to crank combustion engine for maximum of 20 seconds at time. model 2013 hybrid, c-max,
02/24/14 Electrical and Air Conditioning NHTSA ID: 10054756
TSB ID: TSB-13-12-23

Ford: the high voltage battery, fails to charge, when using either 120 volt level 1 electric vehicle service equipment (evse) or the 240v level 2 evse and may need becm reprogrammed and recalibrated. model 2013 c-max, 2013-2014 fusion.
02/11/14 Electrical and Air Conditioning NHTSA ID: 10054630
TSB ID: CSP-13B12

Ford: see document search button for owner letter. the front control display interface module (fcdim) fails to transition to sleep mode and stays in awake mode, keeping other vehicle modes awake and this increases, significantly, the drai
02/03/14 Electrical and Air Conditioning NHTSA ID: 10054558
TSB ID: ASI-44287

Ford: some vehicles can have a poor ground that causes low voltage in body control module (bcm) that leads to erratic, intermittent operation of several electrical components and ground circuits need to be checked. model 2013 c-max, 2013
02/03/14 Electrical and Air Conditioning NHTSA ID: 10054560
TSB ID: ASI-44302

Ford: after being fully charged, the ev range may be displayed and distance to empty feature is similar to conventional gasoline vehicle and how vehicle was driven prior to charging battery. model 2012-2014 focus electric, 2013 c-max ener
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01/13/14 Electrical and Air Conditioning NHTSA ID: 10054353
TSB ID: ASI-44170

Ford: the compact disc (cd), when trying to eject, would become stuck and possibly need to be removed and/or repaired, after problem has been found. model 2013 c-max.
10/31/13 Electrical and Air Conditioning NHTSA ID: 10053477
TSB ID: TSB-13-6-23

Ford/lincoln: when vehicle is left unattended for hours in cold weather temperatures, on some vehicles, battery fails to maintain a charge or becomes discharged when operated at maximum electrical loads for short cycle drive. models 2013
10/31/13 Electrical and Air Conditioning NHTSA ID: 10053481
TSB ID: TSB-13-6-25

Ford: on some vehicles, a diagnostic trouble codes (dtc) appears regarding vehicle being plugged in, due to possible high voltage battery is not charging. models 2013 c-max, fusion.
10/28/13 Electrical and Air Conditioning NHTSA ID: 10053454
TSB ID: ASI-32290

Ford: there is an issue, on some vehicles with myford touch, where radio fails to come on, message saying sirus update is stuck, cd fails to eject with message no disk; software is being permanent developed to correct problem. models 2013
10/28/13 Electrical and Air Conditioning NHTSA ID: 10053457
TSB ID: ASI-32275

Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem
10/25/13 Electrical and Air Conditioning NHTSA ID: 10053421
TSB ID: ASI-32258

Ford: some vehicles may experience a dtc p0d08 and/or dtc p0d0f, no charging. models 2013 c-max, fusion energi.
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09/10/13 Electrical and Air Conditioning NHTSA ID: 10052740
TSB ID: TSB-13-5-1

Ford/lincoln: when vehicle is operated for short drive cycles, with maximum electrical loads, and left unattended, the 12-volt battery fails to maintain charge or becomes discharged, after several hours. models 2013 c-max, fusion, mkz.
08/01/17 Other NHTSA ID: 10109025
TSB ID: SSM 46547

Some 2012-13 focus and 2013 escape/c-max vehicles may have the wrong part in the box for the bcm (base 14a068). the suspect service part number is gv6z-14a068-g. the wrong part will have an engineering number of gv6t-14a073-gd and it will n
08/01/17 Other NHTSA ID: 10109079
TSB ID: SSM 46102

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
05/22/17 Other NHTSA ID: 10100024
TSB ID: SSM 46454

Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
03/20/17 Other NHTSA ID: 10095991
TSB ID: SSM 46197

Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted. on 5 door focus(hatchback
03/13/17 Other NHTSA ID: 10094770
TSB ID: 15N04-S2

Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
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08/29/16 Other NHTSA ID: 10078980
TSB ID: SSM-45800

Remove water or moisture before removing the sobdmc fuse cover
11/02/15 Other NHTSA ID: 10058700
TSB ID: TSB15-0129

Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
07/07/15 Other NHTSA ID: 10057866
TSB ID: ASI-44718

Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link connector (sdlc) and to check for aftermarket devices and disconnect them from data link connectors and retest for codes prior to diagnost
06/23/15 Other NHTSA ID: 10057731
TSB ID: ASI-44641

Ford: vehicles are experiencing a delay opening or stuck closed on the fuel door after release button on center console is pressed. model 2013-14 c-max energi, fusion energi.
04/10/15 Other NHTSA ID: 10057080
TSB ID: ASI-44704

Ford: when moving power seats rearward or forward, grinding, squealing, binding and/or a popping noise is heard.
10/10/14 Other NHTSA ID: 10056234
TSB ID: TSB-14-0078

Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. model 2012-2014 focus, c-max, escape.
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05/13/14 Other NHTSA ID: 10055354
TSB ID: ASI-44452

Ford: some vehicles may exhibit diagnostic trouble code (dtc) b1d06:15 after the replacement of the body control module (bcm) and should be ignored and no repairs or diagnostics perform. model 2012-2014 focus, c-max, escape.
04/04/14 Other NHTSA ID: 10055057
TSB ID: ASI-44360

Ford: the body control module (bcm) could have low voltage from poor ground, causing an intermittent, erratic operation of several components, if diagnostic trouble code (dtc) is present. model 2013 c-max, 2013-2014 escape, focus.
03/20/14 Other NHTSA ID: 10054992
TSB ID: TSB-14-0013

Ford: some vehicles may have a broken latch or the latch housing is cracked. model 2013 c-max, 2013-2014 escape.
10/30/13 Other NHTSA ID: 10053471
TSB ID: TSB-13-6-17

Ford:lincoln: on some vehicles, there are various related concerns about the sync features, such as sync features inoperative, lack of or slow response to phone and voice button operation. models 2012-2013 focus, e-series, edge, expeditio
10/28/13 Other NHTSA ID: 10053453
TSB ID: ASI-32299

Ford: due to chafing of wiring harness between headliner and roof sheet metal passing through, power liftgate stops during travel and must be opened or closed, manually. models 2013 c-max.
10/28/13 Other NHTSA ID: 10053460
TSB ID: ASI-32298

Lincoln/ford: due to various diagnostic trouble codes, some vehicles may experience electrical concerns or various drivability issues such a possible intrusion of water in connectors. models 2013 c-max, fusion/mkz hybrid/energi.
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10/22/13 Other NHTSA ID: 10053347
TSB ID: CSP-13B06

Ford: on some vehicles, after being locked for three minutes or more, secondary latch position releases, only after attempting use of foot motion, for hands free liftgate opening and would need a second foot open motion to fully open lift
09/17/13 Other NHTSA ID: 10052806
TSB ID: CSP-13B10

Ford: on some hybrid vehicles, the fuel economy labels will be changed, to match better the fuel economy performance by epa tests (45mpg city/40mpg highway/43mpg combined fuel economy. models 2013 c-max.
09/17/13 Other NHTSA ID: 10052808
TSB ID: CSP-13B09

Ford: the fuel economy labels on some affective unsold vehicles, will be revised to match fuel economy label to performance on epa tests of 45mpg city/40mpg highway/43mpg combined. model 2013 c-max.
09/11/13 Other NHTSA ID: 10052768
TSB ID: TSB-13-5-6

Ford: on some vehicles, the hands free liftgate may exhibit inoperative non-opening feature after vehicle been locked over 3 minutes or possible longer. model 2013 c-max.

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Ford C-MAX TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.