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2014 Ford C-MAX Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
08/01/17 NHTSA ID: 10109070
TSB ID: SSM 46085

The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
03/20/17 NHTSA ID: 10095995
TSB ID: SSM 46210

Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
03/15/17 NHTSA ID: 10095154
TSB ID: SSM 46295

To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
06/22/16 NHTSA ID: 10074788
TSB ID: ASI-45161

Summary to be provided on a future date.
02/03/15 NHTSA ID: 10056699
TSB ID: TSB-14-0151

Ford: an intermittent noise is heard mostly at specific speeds, rpm ranges, and vehicle loads, when engine is running and noise is loud, low frequency, and droning powertrain type, while driving up a grade or hill. model 2013-14 c-max.
06/16/14 NHTSA ID: 10055572
TSB ID: ASI-44389

Ford: diagnostic trouble code (dtc) 01594 is set in body control module (bcm) and no other codes, after remote starting and with a start stall symptom, within 20 seconds. model 2012-2014 focus, 2013-2014 escape, c-max.
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03/24/14 NHTSA ID: 10055019
TSB ID: ASI-44363

Ford: within 20 seconds after remote starting vehicle, there is a start stall issue and diagnostic trouble code (dtc) p1594 is set in body control module (bcm). model 2012-2014 focus, 2013-2014 escape, c-max.
02/28/14 NHTSA ID: 10054810
TSB ID: ASI-44339

Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. model 2013-2014 c-
02/19/14 NHTSA ID: 10054706
TSB ID: TSB-13-12-17

Ford: in some vehicles, the service engine soon lamp, may illuminate, with diagnostic trouble code (dtc) p2183, in powertrain control module (pcm), that needs to be reprogram with latest calibration. model 2013 c-max, 2014 fusion.
08/01/17 Transmission and Drivetrain NHTSA ID: 10109076
TSB ID: SSM 46098

2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
08/01/17 Transmission and Drivetrain NHTSA ID: 10108994
TSB ID: TSB 17-0039

Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea
02/21/17 Transmission and Drivetrain NHTSA ID: 10092366
TSB ID: TSB16-0105

Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear
07/31/15 Transmission and Drivetrain NHTSA ID: 10058111
TSB ID: TSB-14-0176

Ford/lincoln: noises coming from transmission like grinding, rubbing thumping and present in gear ranges when vehicle is moving and not park or stationary. model 2013-c-max, fusion, mkz.
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109026
TSB ID: SSM 46548

Some 2013-2015 c-max vehicles may exhibit an illuminated mil with dtc u1030 after module reprogramming is performed on the powertrain control module (pcm) and built on or before 21-may-2015. id vehicle and open a new integrated diagnostic s
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109018
TSB ID: SSM 46534

Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109023
TSB ID: SSM 46545

Some 2014-2017 focus/c-max vehicles when a replacement bcm is received for a service repair may include a white keyless entry card. in an effort to consolidate the complexity of bcm's only the highest level will be available for service. if
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095781
TSB ID: SSM 46371

Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095616
TSB ID: TSB 17-0015

Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (b
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03/15/17 Electrical and Air Conditioning NHTSA ID: 10095163
TSB ID: SSM 46298

The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. the window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. variation of ev range may not ind
03/06/17 Electrical and Air Conditioning NHTSA ID: 10093862
TSB ID: TSB 16-0157

Some 2013-2014 c-max energi vehicles may exhibit a concern with a discharged 12 volt battery. follow the service procedure steps to correct the condition.
02/03/17 Electrical and Air Conditioning NHTSA ID: 10090514
TSB ID: SSM 46108

Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-boa
09/23/16 Electrical and Air Conditioning NHTSA ID: 10081010
TSB ID: SSM-45866

2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
08/29/16 Electrical and Air Conditioning NHTSA ID: 10078990
TSB ID: SSM-45821

Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
06/22/16 Electrical and Air Conditioning NHTSA ID: 10074789
TSB ID: ASI-45166

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/22/16 Electrical and Air Conditioning NHTSA ID: 10074779
TSB ID: ASI-45156

Summary to be provided on a future date.
10/20/15 Electrical and Air Conditioning NHTSA ID: 10058604
TSB ID: ASI-45215

Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previou
09/22/15 Electrical and Air Conditioning NHTSA ID: 10058434
TSB ID: ASI-45090

Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. model 2013-16 fusion, mkz, 2013-15 c-max, 20
09/22/15 Electrical and Air Conditioning NHTSA ID: 10058456
TSB ID: ASI-45098

Ford: the battery energy control module (becm) needs reprogramming to latest calibration to reset diagnostic trouble code (dtc) p0b13 after connecting to electric charging station. model 2013-15 c-max phev, fusion phev.
09/01/15 Electrical and Air Conditioning NHTSA ID: 10058325
TSB ID: TSB-15-0089

Ford: a 12 volt battery will discharge on certain vehicles. model 2013-14 c-max energi.
08/24/15 Electrical and Air Conditioning NHTSA ID: 10058266
TSB ID: 15B04

Tsb contains owner notification letter. select document search button below. ford 2013-2014 c-max hybrid: customer satisfaction program regarding 12volt battery test and module software update. *lj
NHTSA's feed only includes summaries. For the full text of TSBs:

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07/31/15 Electrical and Air Conditioning NHTSA ID: 10058109
TSB ID: TSB-14-0173

Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12 volt battery and/or service advance trac cluster message. model 2013-14 c-max hybrid or energi.
07/29/15 Electrical and Air Conditioning NHTSA ID: 10058088
TSB ID: 15B04

This tsb contains an owner letter. see document search button below. bulletin information involving 2013-2014 modelyear c-max hybrid electric vehicles software update. some of the vehicles , certain electronic control modues may not time
07/28/15 Electrical and Air Conditioning NHTSA ID: 10058072
TSB ID: ASI-44726

Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. model 2013-2015 c-max, 2014-2015 escape, 2014 focus.
07/01/15 Electrical and Air Conditioning NHTSA ID: 10057834
TSB ID: 44863

Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
07/01/15 Electrical and Air Conditioning NHTSA ID: 10057830
TSB ID: 44855

Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system. *ta
03/31/15 Electrical and Air Conditioning NHTSA ID: 10057040
TSB ID: ASI-44699

Ford: once vehicle has set for a while, body control module (bcm) goes to deep sleep mode, dimmer setting will revert back to bright and bcm would need to be reprogram bcm to latest calibration. model 2014 escape, focus, 2013-14 c-max.
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/03/15 Electrical and Air Conditioning NHTSA ID: 10056697
TSB ID: TSB-14-0155

Ford: see document search button for owner letter. on some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service procedure has been provided. model 2013-14 c-max.
10/01/14 Electrical and Air Conditioning NHTSA ID: 10056205
TSB ID: ASI-44565

Ford: when changing stations on radio, the display screen, intermittently, fails to reflect station change and eventually display correct frequency or channel few minutes later. model 2013-2014 c-max.
10/01/14 Electrical and Air Conditioning NHTSA ID: 10056195
TSB ID: ASI-44559

Lincoln/ford: an investigation by engineers is being done due to discharge from 12 volt battery and inspections of water pump connectors for corrosion or damage. model 2013-2014 c-max, fusion hybrid, mkz hybrid.
07/18/14 Electrical and Air Conditioning NHTSA ID: 10055795
TSB ID: TSB-14-0073

Ford: when vehicle is traveling 65 km/h or below, there is an air condition (a/c)compressor noise, inside of vehicle cabin. model 2013-2014 c-max.
07/18/14 Electrical and Air Conditioning NHTSA ID: 10055792
TSB ID: SB-14-0071

Ford: the instrument panel will illuminate, on some hybrid/energi vehicles, service engine soon light or wrench lamp icon. model 2013-2014 c-max.
07/16/14 Electrical and Air Conditioning NHTSA ID: 10055784
TSB ID: TSB-14-0070

Ford: in message center, a false liftgate ajar warning indicator, may illuminate. model 2013-2014 c-max.
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/24/14 Electrical and Air Conditioning NHTSA ID: 10055641
TSB ID: ASI-44401

Ford: when the oil maintenance on, in display message center, vehicle gas engine continuously run and electric only operation is not available, and not be confused with oil change monitor. 2013-2014 c-max, fusion energi.
05/07/14 Electrical and Air Conditioning NHTSA ID: 10055312
TSB ID: ASI-44451

Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
03/11/14 Electrical and Air Conditioning NHTSA ID: 10054912
TSB ID: TSB-14-0006

Ford: due to an extended operation in hot, humid conditions, the loss of airflow and/or air conditioning (a/c) may occur, intermittently, due to icing of evaporator core. model 2013 c-max, 2013-2014 escape.
02/25/14 Electrical and Air Conditioning NHTSA ID: 10054767
TSB ID: TSB-13-12-24

Ford/lincoln: there is a no start condition and the red triangle lamp will illuminate and the battery energy control module (becm) will need reprogramming to latest calibration due to storage of diagnostic trouble codes (dtc) p0adc, p0ae0
08/01/17 Other NHTSA ID: 10109079
TSB ID: SSM 46102

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
05/22/17 Other NHTSA ID: 10100024
TSB ID: SSM 46454

Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/20/17 Other NHTSA ID: 10095991
TSB ID: SSM 46197

Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted. on 5 door focus(hatchback
03/13/17 Other NHTSA ID: 10094770
TSB ID: 15N04-S2

Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
08/29/16 Other NHTSA ID: 10078980
TSB ID: SSM-45800

Remove water or moisture before removing the sobdmc fuse cover
11/02/15 Other NHTSA ID: 10058700
TSB ID: TSB15-0129

Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
07/07/15 Other NHTSA ID: 10057866
TSB ID: ASI-44718

Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link connector (sdlc) and to check for aftermarket devices and disconnect them from data link connectors and retest for codes prior to diagnost
06/23/15 Other NHTSA ID: 10057731
TSB ID: ASI-44641

Ford: vehicles are experiencing a delay opening or stuck closed on the fuel door after release button on center console is pressed. model 2013-14 c-max energi, fusion energi.
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04/10/15 Other NHTSA ID: 10057080
TSB ID: ASI-44704

Ford: when moving power seats rearward or forward, grinding, squealing, binding and/or a popping noise is heard.
10/10/14 Other NHTSA ID: 10056234
TSB ID: TSB-14-0078

Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. model 2012-2014 focus, c-max, escape.
04/04/14 Other NHTSA ID: 10055057
TSB ID: ASI-44360

Ford: the body control module (bcm) could have low voltage from poor ground, causing an intermittent, erratic operation of several components, if diagnostic trouble code (dtc) is present. model 2013 c-max, 2013-2014 escape, focus.

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Ford C-MAX TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.