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2015 Ford C-MAX Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
08/01/17 NHTSA ID: 10109070
TSB ID: SSM 46085

The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
03/20/17 NHTSA ID: 10095995
TSB ID: SSM 46210

Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures.
03/15/17 NHTSA ID: 10095154
TSB ID: SSM 46295

To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
02/03/17 NHTSA ID: 10090505
TSB ID: TSB 16-0139

Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on
06/22/16 NHTSA ID: 10074788
TSB ID: ASI-45161

Summary to be provided on a future date.
08/01/17 Transmission and Drivetrain NHTSA ID: 10108994
TSB ID: TSB 17-0039

Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/01/17 Transmission and Drivetrain NHTSA ID: 10109076
TSB ID: SSM 46098

2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
03/17/17 Transmission and Drivetrain NHTSA ID: 10095624
TSB ID: SSM 46355

Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me
02/21/17 Transmission and Drivetrain NHTSA ID: 10092366
TSB ID: TSB16-0105

Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137097
TSB ID: SSM 47161

Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137110
TSB ID: SSM 47198

Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137085
TSB ID: SSM 47130

Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
05/21/18 Electrical and Air Conditioning NHTSA ID: 10137084
TSB ID: SSM 47129

Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136597
TSB ID: SSM 47080

2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127405
TSB ID: SSM 46900

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109018
TSB ID: SSM 46534

Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109023
TSB ID: SSM 46545

Some 2014-2017 focus/c-max vehicles when a replacement bcm is received for a service repair may include a white keyless entry card. in an effort to consolidate the complexity of bcm's only the highest level will be available for service. if
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109026
TSB ID: SSM 46548

Some 2013-2015 c-max vehicles may exhibit an illuminated mil with dtc u1030 after module reprogramming is performed on the powertrain control module (pcm) and built on or before 21-may-2015. id vehicle and open a new integrated diagnostic s
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03/20/17 Electrical and Air Conditioning NHTSA ID: 10095781
TSB ID: SSM 46371

Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095616
TSB ID: TSB 17-0015

Some 2013-2016 c-max energi vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc), illuminated malfunction indicator lamp (mil) with battery energy control module (b
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095163
TSB ID: SSM 46298

The ev range after fully charging a 2012-2016 focus electric, 2013-2016 c-max/fusion energi may vary after each charging event. the window sticker indicates 0-19 mile range for 2013-2016 cmax/fusion energi. variation of ev range may not ind
02/03/17 Electrical and Air Conditioning NHTSA ID: 10090514
TSB ID: SSM 46108

Some 2013-2016 c-max phev vehicles may exhibit an intermittent stall/no crank with a stop safely now warning message in the instrument panel cluster (ipc) with battery energy control module (becm) dtcs u3012,p0b37, and/or secondary on-boa
09/23/16 Electrical and Air Conditioning NHTSA ID: 10081010
TSB ID: SSM-45866

2013-2016 focus/c-max - remote keyless entry (rke) programing concerns
08/29/16 Electrical and Air Conditioning NHTSA ID: 10078990
TSB ID: SSM-45821

Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
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06/22/16 Electrical and Air Conditioning NHTSA ID: 10074789
TSB ID: ASI-45166

Summary to be provided on a future date.
06/22/16 Electrical and Air Conditioning NHTSA ID: 10074779
TSB ID: ASI-45156

Summary to be provided on a future date.
09/22/15 Electrical and Air Conditioning NHTSA ID: 10058456
TSB ID: ASI-45098

Ford: the battery energy control module (becm) needs reprogramming to latest calibration to reset diagnostic trouble code (dtc) p0b13 after connecting to electric charging station. model 2013-15 c-max phev, fusion phev.
09/22/15 Electrical and Air Conditioning NHTSA ID: 10058434
TSB ID: ASI-45090

Ford/lincoln: on some vehicles, after module programming procedure or other routine service has been performed, the malfunction indicator lamp would illuminate due to various resets of modules. model 2013-16 fusion, mkz, 2013-15 c-max, 20
07/28/15 Electrical and Air Conditioning NHTSA ID: 10058072
TSB ID: ASI-44726

Ford: clock fails to be set unless front control display interface module fcdim) has date set first and then time. model 2013-2015 c-max, 2014-2015 escape, 2014 focus.
07/01/15 Electrical and Air Conditioning NHTSA ID: 10057830
TSB ID: 44855

Ford: some 2013-2015 ford c-max, 2013-2015 ford escape, and 2012-2014 ford focus equipped with my ford touch may be experiencing compact discs getting stuck while attempting to eject out the system. *ta
NHTSA's feed only includes summaries. For the full text of TSBs:

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07/01/15 Electrical and Air Conditioning NHTSA ID: 10057834
TSB ID: 44863

Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
06/30/15 Electrical and Air Conditioning NHTSA ID: 10057813
TSB ID: 44851

Ford: certain 2015 c-max vehicles produced on or before oct. 20, 2014 may experience 12-volt battery drain. *ta
10/21/17 Other NHTSA ID: 10119686
TSB ID: 17B28

Certain 2015 model year flex and taurus, 2015-2016 model year c-max, and mks, and 2016 model year edge, fusion, mkz, and transit connect vehicles - electronic throttle body replacement
08/01/17 Other NHTSA ID: 10109079
TSB ID: SSM 46102

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
05/22/17 Other NHTSA ID: 10100024
TSB ID: SSM 46454

Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
03/20/17 Other NHTSA ID: 10095991
TSB ID: SSM 46197

Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted. on 5 door focus(hatchback
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/13/17 Other NHTSA ID: 10094770
TSB ID: 15N04-S2

Certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
02/22/17 Other NHTSA ID: 10092555
TSB ID: SSM 46011

Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi
02/08/17 Other NHTSA ID: 10091003
TSB ID: SSM 46153

Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
08/29/16 Other NHTSA ID: 10078980
TSB ID: SSM-45800

Remove water or moisture before removing the sobdmc fuse cover
06/22/16 Other NHTSA ID: 10074792
TSB ID: ASI-45178

Summary to be provided on a future date.
11/02/15 Other NHTSA ID: 10058700
TSB ID: TSB15-0129

Ford: 2013-2015 c-max and 2013-2016 escape equipped with leather seating may experience cracks in driver front or passenger side facing panel or seat cushion cover outboard bolster
NHTSA's feed only includes summaries. For the full text of TSBs:

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09/22/15 Other NHTSA ID: 10058448
TSB ID: ASI-45109

Ford: some vehicles experience non-activated vehicle health report (vhr) and must be registered and connected to sync. model 2015 c-max.

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Ford C-MAX TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.