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Chart based on 35 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Rattle/fast ticking coming from the rear interior door handle and door speaker area. Dealership reported they heard it and went into the door and taped something down and then took it on a road test. Returned to me with noise still there.
9000 mi
trunk liner not staying behind trunk gasket. "popped out". drivers door switch panel not sitting flush. "popped up". ticking in two rear doors. their first try did not fix it. I need to tell them about TSB 13-5-3. "panel behind handle hitting metal". That may fix it.
34300 mi
rattle in passenger door area. cup holder spring arms broken
3000 mi
Window molding strips (in front of side mirrors) kept popping out. Dealership replaced entire window and black molding at a local glass shop. Headliner began showing yellow spots near the passenger side door due to manufacturing defect. Dealer tried spraying formula on spots with no results. Dealership and new-car warranty refused to pay for new replacement headliner.
10700 mi
TSB 13-05-03: Small plastic plates behind interior door handles are loose and vibrant constantly. Plastic panels were "fixed" with double-sided foam tape. Driver side visor clip broke, failing to hold visor in position. Dealer is reordering entire visor as the repair attempt failed.
14000 mi
The light inside the center arm rest was broken and pushed into the encasement preventing it from being functional. A clip on the replacement light was broken resulting in a reorder of the part.
19000 mi
Rattle in headliner. Re-wrapped wiring harness.
32000 mi
Door latch failed.Part back ordered, hence the long stay
30000 mi
The passengers door panels rattles when the speakers hit a certain note.
16740 mi
Black plastic exterior trim on drivers door behind mirror came loose.Repair was attempted, but failed again.
12000 mi
Driver seat creaks/squeaks badly during acceleration and deceleration.
13000 mi
Second attempt to fix seat squeak. Part arrived (new chair foam. Started squeaking again within 24 hours. Took back in again for "good faith" visit and got a chair frame ordered.
8300 mi
Various rattles in the interior as well that were not fixed.
Small trim piece on window near A pillar loose - both sides - replaced by dealer under warranty
44790 mi
US $147
Cleaned sunroof drains to eliminate leak
36000 mi
US $600
The sunroof started opening and closing uncontrollably while driving. Heard arcing sound, smelled burning smell, pulled fuse. Dealer says motor was burnt out. Dealer replaced motor, but couldn't get new motor to initialize. Eventually just gave up with non-working sunroof since car had been at dealership for >2 weeks.
Minor squeak coming from front end when driven over bumps. Dealer claimed to be unable to locate the source since it was intermittent.
19220 mi
Finish on passenger front door panel (closest to sideview mirror) came off after washing inside of window. All windows washed but only this area affected. Extensive delays from Dealership but finally replaced panel in December under warranty.
4960 mi
Hood ajar sensor would come on every time after opening and closing hood. Sensor was fine, hood was alighned and adjusted problem solved
24480 mi
Rear quarter window chrome trim fell off in car wash.rnNew pieces reinstalled by auto glass company via dealership. Done under warranty
27627 mi
Paint peeling on top of driver side side view mirror. Passenger side carpeting had small 2 inch rip in top right hand corner.
53000 mi
US $234
Rattle from trunk area, repair attempted, unsuccessful.
7000 mi
Plastic pillar moldings were coming off, dealer order a new replacement to be installed by the body shop team.
Fuel tank recall. And had them check for the electric cooling fan roar, and to fix the window trim that kept popping off on the front passenger's door... Went to another dealer as the dealer I bought it from(Galpin Ford) couldn't fit me in.
Fuel filler door not aligned correctly. Dealer replaced. Center console not fitting properly - caused by service to the car by another dealer - this dealer did not replace the trim properly. The interior gloss black piece containing the window controls and door handle was not seated properly in the door armrest of each of the car's 4 doors. This is apparently a common Fusion problem. The dealer attempted to fix, but could not.
13900 mi
Rear seat 120V power outlet was loose, plugs would not stay in place & would not make an electrical circuit
The chrome trim on the exterior rear quarter glass got detached and the rear glass (along with the weather strip/chrome trim) had to be replaced under warranty The plastic trim/cover that covers the interior C-Pillar was not fixed properly due to broken retaining clip. The retaining clip has to be replaced to fix the trim cover in place.
3000 mi
Passenger side sun visor clip was rattling. I remedied the issue by swapping the driver's side clip with the passenger side clip.
8000 mi
Left rear door didn't close smoothly, could be heard rubbing on frame. Door was adjusted to eliminate rubbing Incorrect shift knob installed by factory. Our car has the Luxury Package but the car was built with the base model shift knob. Dealer installed correct leather wrapped shift knob Headliner rattled near front of moonroof and passenger sun visor. Dealer discovered that a clip came from factory broken. Clip replaced, rattle is gone
9300 mi
Exterior trim panel not installed correctly from factory. There was a 2-3 mm gap between trim pieces on drivers side rear door that is not present on other doors. Trim panel replaced under warranty Left tail lens cracked in cold weather. Ford would not cover under warranty, so the dealer replaced at no cost to us
18000 mi
Exterior vertical trim pieces on both front doors were not installed correctly from factory and were loose, replaced under warranty Headliner rattle, another clip was broken and was replaced
4000 mi
Window Switches Gloss black came out of holder when shutting door.
5000 mi
They ordered a replacement plastic part that goes around all the windows switches. It's one piece and it was replaced June 15 approximately.
21000 mi
paint bubbling up on passenger side hood, leading edge due to corrosion under the paint
27000 mi
Paint bubbling on hood at site of previous dealer repair
30000 mi
trunk squeaks when opening or closing
36000 mi
Plastic sun visor clip broke.
1000 mi
Paint bubbles present at delivery. Trunk lid repainted
8000 mi
US $20
Interior driver door vertical piano black trim was loose, trim was replaced under warranty Trunk squeaked when opening & closing. Trunk hinges were lubricated.
11000 mi
US $219
Wheel well liner over front right tire dislodged. Had it replaced.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2013 Ford Fusion problems occur, check out our car reliability stats.