Chart based on 26 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2013 Ford C-MAX 4dr Hatch
141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD
Dealer had scratched driver's window and outside window trim performing door latch recall. Window and trim replaced.
Issue: Rattle coming from the passenger side A-pillar. Repair: I removed the washer fluid bottle and used HVAC tape to tape down the washer lines that go up the A-pillar to the rear wiper. 5 minute repair.
Sunroof Shade became detached
TSB to replace door hinges to prevent doors from opening by themselves.
Persistent body rattle, dealer unable to locate/repair.
Dealer unable to locate rattle, but acknowledged there is one. Second dealer to look at car, turned over to Ford customer service.
Carpeting in cargo area behind rear seats was loose. Dealer used spray trim adhesive to re-glue loose pieces back in place.
Carpet started to come off in the rear. The carpet is glued to the rear panels in some places, and the glue lost its bond to the plastic panels. Simple fix, just had to re-glue the carpet.
Headliner showed water stains. Dealer sealed the windshield and roof seams, and replaced the headliner.
Door seal wasn't put in right when the car was built.
Power liftgate does not close all the way on its own.
Door handle tray was loose. Carpet peeled off from cargo area.
SIgnificant body flex causes the doors to creak almost continuously. The dealer claims to have repaired this by lubricating the door seals, but the problem is not resolved. The doors creak as much as before the repair visit.
Metal speaker cover on the top center of the dash rattles constantly because it's loose. Carpet in the cargo area separated from the plastic flaps that fold down when the rear seats are folded flat. The adhesive holding the carpet has separated from the plastic.
Carpet on rear of rear seats fell off and needed to be re-glued.
Paint defect reported to Ford. Photos taken. Waiting for approval to repair under warranty.
Brought in to complete the paint work, they had the car 17 days (scheduled for 3). Not completed successfully, and I will not be taking it back. DON'T BUY THE TRI-COAT METALLIC WHITE PAINT, it's a nightmare (and expensive) to repair.
Passenger door panel loose. Replaced door card
Dash board rattles
carpet needed to be reglued in the back storage area
Loose trim on handbrake and luggage area cargo tie-downs.
interior panel of the rear passenger door (door handle, etc) came apart from the external door panel. I think the plastic pins that hold them together broke. Dealer fixed it under original warranty, but it required two trips. carpet in the trunk lost its adhesion to the floor/back of seats. Dealer glued it back on under warranty.
rubber door seal was ripped and missing on driver's door