Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 168 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2021 Ford Escape 4dr SUV
turbocharged 250hp 2.0L I4 8-speed automatic AWD
2000 mi
Had full carpet replaced inside as it was pulling out of the footwell area from passenger side door, and had new steering wheel put in as the leather wrap stitching was coming undone.
Warranty replacement of rear quarter window (passenger side) due to chrome edging coming loose
1809 mi
Rattle from rear over bumps and rough pavement; dealer found loose bolts holding subwoofer to frame; tightened and rattle went away.
2179 mi
Wind noise from moonroof at >30 MPH; gasket reseated and noise disappeared.
2469 mi
Moonroof wind noise returned; roof panel replaced with updated design/part number per TSB; problem fully resolved.
7449 mi
A-pillar moldings warped; replaced driver and passenger side A-pillar moldings per SSM.
15000 mi
US $10
Rear rattle returned; bolts tightened and insulator patches placed behind subwoofer enclosure. Chrome trim around driver's side rear window came loose; applied two-part epoxy to glue back down.
1240 mi
Body trim fell off, specifically one of the plastichrome letters
top dash cover rattling. dealer found all clips were not engaged and engaged them.
3720 mi
Clip missing from dash top, did not fit with other trim pieces. No affect to operation, just cosmetic. Didn't want to be blamed at end of lease so asked for fix.
5580 mi
Rear passenger door handle would not retract, leaving door latch open and bouncing off the post when attempted to close.
3000 mi
Liftgate and right passenger door realigned. Dashboard trim warped part replaced
8000 mi
Front right proximity sensor was not mounted flush and needed reseating. Present at delivery, just didn't notice it until later. Took about 5 minutes.
4000 mi
Bad switch for sunroof. Switch did not fail, was bad at assembly. Because my time sked was very short the selling dealer did not time time to repair. Fixed at new location. No cost. One day out of service.
39680 mi
C $20
Replaced plastic deflector on front passenger side. Two plastic nuts on the undercarriage shield in the area of the passenger compartment were missing so I replaced these with metal versions using a part number for a later year model. Replaced a few missing screws from the engine shield that had fallen out due to being over-tightened by the dealer.
Body and roof seam right above the windshield was leaking. Repaired under warranty
9500 mi
Drivers seat squeak. Seat was removed and tape was applied to the part causing the squeak. Drivers seat squeak. Squeak reappeared a couple days after initial repair but dealer was unable to diagnose on return trip, and the problem has not resurfaced since.
Water began leaking in to the rear right side of the vehicle. The vehicle has been back three times, but I think the problem has been resolved.
33000 mi
Water is leaking in over the rear tailgate. Resealed.
35500 mi
Leak over rear door. Parts resealed. Update: Problem has persisted and has moved from one side to another. Left side seems to be resolved. Right side still leaks. Being worked on.
Door trim scratched and peeling on the inside. Attempted repair but dealer ordered wrong parts.
33600 mi
US $719
There was a water leak that showed itself on the driver side windshield. 4-5 weeks later there were about 10 additional water leaks throughout the windshield. Upon Ford inspecting the vehicle they found that the water leak was due to water gathering under the roof rack, settling within the seal, and running down to the top of the windshield. The water was also running to the back of the car down the same seal and was exiting within the panels by the rear passenger door and passenger side trunk. The seal on the roof had to be replaced and panels removed so interior can be fully cleaned and dried out to avoid mold problem.
4200 mi
LH mirror side light had moisture in it.Ford replaced light assembly, No charge.
5400 mi
driver seat bracke has razor sharp edge on top.
cut hand reaching for dropped coins.
Dealer covered with foam rubber.
Interior handle for the rear hatch was lose. Dealer tightened it, said he has seen a number of these from the factory with lose screws on the hatch handle.
Evidence of water leaks on both A pillars at 90 miles. Day two of ownership. Watermarks seen on trim pieces.
Dealer replaced car with a new 2014.
26000 mi
Headliner rattle. It was taken down and refastened correctly.
41000 mi
US $50
Cruise control switch was also replaced because the paint was flaking off. Had them update to SYNC 3.10 while it was there. Out of warranty cost for all would have been $437 including labor.
1500 mi
Two major rattles from the driver's door panel and near the shift boot.
4000 mi
Car was taken back to the dealer to fix the same rattles not repaired the first time.
7700 mi
Plastic cover on inside of rear hatch was coming loose and rattling. Dealer replaced clips and installed longer screws to prevent a future occurance.
14000 mi
Rattle was emanating from the rear interior of the vehicle over bumps. Cause was found to be simply the rear seatbelt buckle bumping into the plastic seatbelt holder on the top of the rear seat. Fix is to keep buckle farther down belt.
30000 mi
Air vent handle broke. Parts ordered; repair will be done once parts arrive.
Interior hatch trim detached from body in corner. Was unable to use the interior hatch handle until this was fixed.
34000 mi
Driver rear tail lamp assembly was showing condensation. Dealer reviewed and determined that parts needed to be replaced. Water was building in driver side tail lamp assembly. Unit was evaluated on first trip and replaced on second trip. New vehicle warranty covered full cost.
14200 mi
Seat bolt trim cover rear seat broke off, rattle in front pass seat belt height adjuster, rattle in front pass seat
19000 mi
Passenger seat, passenger b pillar rattles "unable to reproduce" of course
29000 mi
All sorts of squeaks, rattles, and wind noise. Dealer never able to find the cause. At least 4 distinct rattles.
67000 mi
US $150
Preventively replaced lug nuts. Know defect by ford; chrome covers erode and wrench cannot be used in field.
Pull down stap and inside panel of rear door came loose
The bottom of the Tailgate has started to rust out. I took it to the dealer for Warranty but the denied the claim because it had not rusted through.
62000 mi
US $95
The left side passenger door (4 door car) the interior panel popped off again. The mechanic put screws into the door to replace it.
5260 mi
Rear door weather strips came off when wiping down after washing.
72540 mi
Chrome plating peeling on the interior drivers door handle, caused the driver to cut his finger. Ford and the dealer would not cover the cost of replacement of the door handle so I taped it to prevent further injury.
35000 mi
US $20
Interior grab handle for tailgate came loose; second occurrence, first repair under warranty. Removed trim from handle and re-tightened screws.
22000 mi
Noticed slight bubbling of paint on inside of lower front doors along bottom seam above the caulk line. Dealer sandblasted and repainted doors under warranty. Not sure why corroded.
1000 mi
Defects in the clear coat from the factory on the hood and left rear door necessitating a repaint of these areas. (They first tried to buff it out and that was not successful...)
rear hatch door does not close straight. it scratches the rubber bumper below the hatch.
26000 mi
Paint coming off "Ecoboost" badge. 1st replacement arrived in worse shape and dealer had to reorder part.
8300 mi
Headliner delaminated from attachment hardware, new headliner on order by dealer
9000 mi
Completed headliner repair. Needed second headliner, first was damaged by dealer during install.
16300 mi
Squeak in sunroof area in cold weather. Better, but not quite fixed. Hard to find, since seems to be temp related.
15800 mi
US $50
Realign rear hatch
100000 mi
I'm getting a rattling sound from the rear undercarriage of the car. I looked on the car several times and found nothing. After doing some research online it seems I am not alone in this problem. I've not taken the car in to the dealer because Napleton Ford in Libertyville, IL service department has gone down hill.
19800 mi
Ecoboost badge- surface / color peeled off. Dealership replaced.
3000 mi
trim: the "I" in "Titanium" fell off
40300 mi
C $145
This repair needed 2 trips to identify, the moonroof is no longer operable. It would cost upwards of $1000 to repair. I will no repair it.
58280 mi
Sunroof no longer worked.
4340 mi
Rear lift gate latch
4020 mi
They replaced the rear door "Ecoboost/4WD" logo that was erased completely blank.
11160 mi
rear liftgate was misaligned and was rubbing on the bumper. Re-painted the bottom of the door , re-aligned it and changed the bumper.
17140 mi
Ecoboost badge was replaced due to colour disintegration
21700 mi
Wind Noise from Driver's door
2700 mi
Rear liftgate/hatch was misaligned from my factory ordered Escape. have sent it to dealer TWICE. They got it a little better, but is still not as good as the ones I see on the lot.
4960 mi
loose trim piece.
Front passenger side door needed to be adjusted so it aligned with the body better. Not a big issue, took about 15 minutes to adjust.
128000 mi
Car totaled in accident
12000 mi
Rattle coming from sunroof area above passenger side. They found wiring that was not secured correctly at the factory. Caused the headliner area to rattle when sunroof was closed.
Hood bumpers fell off hood when I was opening the hood.
13500 mi
Right Rear door interior panel pulls away from door. They said they fixed it, but still have same problem
16000 mi
Right rear passenger door. The inside pulls loose from the outside, then you are unable to open the door. Dealer finally found a technical bulletin that was issued in February, 2014. They put in larger fasteners. Interior trim on rear hatch pulls away when the handle is pulled to close hatch. While repairing the right front window things got broken. Parts are on order for that (door handle, interior molding).
18300 mi
Parts were in for broken handle on right front door. I believe this problem occurred when they were fixing the problem with the window.
31700 mi
3rd time. Ford has a technical bulletin about this. Interior panel comes loose. Last time put in a new pin. Same for this time.
26800 mi
Right rear door. See previous attempts to fix this. Interior molding pulls away.
Driver side vanity mirror would not close completely.
30000 mi
rust on tailgate
43000 mi
US $1200
Rear quarter panel began rusting out, despite having been Ziebarted. Ziebart paid some, but not all for the repair. The dealer confirmed it's a serious problem on these Escapes.
The latch holding the rear window had dissolved into sand and had to be replaced.
101000 mi
The struts for the rear tailgate are getting weak; the tailgate sags when opening. Replaced struts.
103000 mi
The rear wiper arm had somehow gotten damaged in the last ice storm, and wasn't wiping the rear window properly. Had to be replaced. My wife complains the passenger side seat belt grabs at her far too easily. They checked, no trouble found.
103889 mi
I asked them to check the passenger seat belt again, they checked and again said no problems found.
97960 mi
C $20
Sanded, cleaned and repainted seams on the rear hatch, both rear doors and both rear wheel arches due to faulty manufacturing causing premature deterioration of the metal.
Escape has been Krown treated every fall since purchase.
Water collecting in front passenger floorboard. Repair made under warranty; unknown parts required. An earlier water leak was repaired in July 2010, soon after we bought the vehicle.
31500 mi
In heavy rain water collects in the passenger floorboard. Dealer was unable to locate the cause of the leak; appointment made with a body specialist.
54000 mi
US $50
Follow up with body specialist from previous unsuccessful repair attempt. Hopefully this was successful; no water penetration from hose or car wash, but have yet to be in a hard rain.
Rust on passenger side rear wheel well. Numerous rust spots and 1 small hole. Less than 5 years, should of been covered by the vehicle warranty. Ford refused to fix the area but dealer where I purchased the vehicle repaired the body.
62 mi
Rear hatch not closing properly due to misalignment.
12000 mi
visor loose, comes down while driving
22920 mi
Rear window leaking. Replaced gasket rust was foming under weather strip around drivers door. Replaced weather strip. New weather strip was damaged during install. New one ordered. New door seal installed after the last one was damaged by tech during install.
22940 mi
Leaking rear window and hatch Water leaking through A-pillar. Turned out to be Sirius antenna gasket was not installed @factory. 3 Trips to the dealer to resolve Rear cabin soaked again Rear cabin soaked again (In total 12 trips to this dealer for this problem) Sirius antenna leak
26040 mi
Rear window leaking again
35340 mi
I noticed the rear hatch was badly rusting at the bottom seams.. I was supposed to return to the dealer this coming week but I got hit yesterday. May be a total loss.
83700 mi
C $650
Wrong windshield was installed before i bought the car and it developed a severe leak , I was told that if we had had a accident that the airbags would have exploded the glass,
37000 mi
the drivers door window was scratched. they replace the window and the outer rubber gasket
32000 mi
Rattle comming from the roof area, dealership determined it was a loose roof rack, issue wasn't resolved after the trip to dealership.
94000 mi
US $90
White metal tabs holding rear window glass in place corroded and cracked and left white metal streak stains down the entire window. Replaced the tabs with genuine Motorcraft parts ourselves, about 45 minutes taking our time.
9300 mi
Horizontal scratches on right front window. Dealer replaced glass and outside window seal.
Rear window hatch seal had to be replaced because water came pouring in at the car wash.
50840 mi
tailgate severe corrosion @ bottom when hatch opened you could see the corrosion, I cannot believe that a car 4 years old got that much corrosion with no accidents or body repairs. severe wear on driver seat, scratched widnows (TSB, dealer unaware) when sold
37200 mi
C $200
Paint in lower left wheel well pealing because of stone/rock damage. Sanded and painted.
a pair of deep short scratches in the driver side interior door panel.
replaced with new trim panel
7000 mi
rattle in headliner
89000 mi
Passenger side fender at the wheel lip starting to rust out. At the spot welds failed, water had gotten in between the sheet metal. Bubbling and rusting occurring at the edge of the wheel well.
17500 mi
squeaking in rear of vehicle, sounds like coming from back seat latch. dealer advised coming from back glass. told me because I drive on dirt road (2mi/day) dust is getting on the glass under the rubber seal, they applied grease. rear back glass greased by dealer, but started squeaking again on way home from dealer on paved road.
30000 mi
US $40
heard noise in transmission area then in right front area, dealer claims it was dirt & rocks wedged underneath. Also they were saying I must have high centered it, not true. I drive 2 miles/day on a dirt road with minimial gravel. Phoned Ford to inquire/complain that must be manufacturing flaw if dirt/rocks cause excessive noise on AWD off road vehicle. Really didn't care, also mentioned back glass issue. Advised will tell engineers, but didn't really seem to car Mentioned that unacceptable that back glass should require greasing, who ever heard of such. Also didn't realize I would have to crawl under my vehicle everyday to remove rocks & dirt that may have gotten under it. Would not recommend this Ford Escape to anyone buying it for use other than paved road. Apparently isn't capable of going on any other surface without issues with dirt/gravel build up. Local Dealership service worker lied to Ford rep about what I advised the issue was. Totally unacceptable. Do not recommend local service department.
Rear window hinges are oxidizing at an alarming rate, They're losing all structural integrity. Window will eventualy fall off or shatter. Ford has no comment on this issue.
96100 mi
Rear window hinges never fixed.
16000 mi
Checked for rain-caused leak at top of hatch window.
No cure provided-"couldn't duplicate" was reason given.
Still occurs. Have not returned to dealer.
As a condition of the purchase, the dealership selling the car repaired leaky satellite aerial "puck" on front right of roof and cleaned water stains from headliner.
83700 mi
C $100
Replaced rear glass hatch weatherstripping using abundant additional sealant over flange. Fixed many leaks through license plate, high mount brake light and logo trim panel fittings by disassembling, cleaning and installing new gaskets.
126480 mi
C $80
Deteriorated rear hatch weatherstripping was allowing water to get sucked around pinchweld seam around rear hatch opening, adjacent to latch. Repaired rust on flange, replaced weatherstripping.
The incredibly poorly designed liftgate window gasket leaked on the hatch switch causing it to corrode & fail. Cleaned the seal surface & forced a bead of silicon gasket and forced it onto the liftgate making sure the silicone sealed it.
105000 mi
US $5
One rust spot on left rear fender at rear bumper fascia joint and a second one of deep rust on the inside crimp joint of the rear hatch's lower edge. Wire brushed the spots and repainted them to reduce likelihood of a repeat problem.
111000 mi
US $10
In Dec 2016, I wire brushed and painted several body rust spots, that repair was UNSUCCESSFUL! Now the crimp at the bottom of the liftgate has sloughed off a 3" long piece of rusted sheet metal and the surfaces on the fenders are showing tiny rust spots through the repaint of Dec. 2016. This time, I rebrushed the rusty surfaces again with the wire brush and repainted the areas again.
11000 mi
Rear window leaking water on inside and rattle at rear window. Corrected.
22000 mi
Front end creaked steering wheel, shock tightened loose bolts. Rear door rattled. Checked and tightened rear door struts. Still rattled. Determined that needs new door latch. Greased latch for now and ordered new latch to be installed at a later date
31000 mi
US $200
Rear door rattled and was repaired.
92380 mi
C $3093
I haven't had this repair done yet, but the paint on both rear fenders has peeled off and the rust is starting to take hold. I have noticed many other Ford Escapes with the same flaking paint issue on the same rear fenders. Obviously this is not the owner's fault, but a definite flaw in how Ford paints it's vehicles.
27000 mi
weather strips on both front doors loose at bottom. doors not sealing completely. new ones ordered by dealer's shop.
17000 mi
rear hatch rattle during drive on bumpy terrain
20000 mi
Hatch rattle and dash rattle repaired. Did repair myself removed center console and center dash trim and applied electrical tape on 6 clips on center console trim that was rubbing on dash frame. Rear latch was fixed with electrical tape as well.
1000 mi
Discovered trash in the paint in small area. Problem 1 Trip 2: An improvement was made during Problem 1 Trip 1, but still was not repaired to our satisfaction.
93000 mi
Noticed significant rust in rear wheel arches, some of it through the sheet metal.
found water dripping off dome's light that at first could not be repaired and needed to bring in for 2 days at least. When car dropped off, floor mat was dripping water. However, dealer says "could not duplicate." Want to get rid off car now.
banging and rattling sound in rear of car. passenger side rear shock tower was rusted out. bought a replacement panel and replaced shock tower.
36580 mi
Passenger seat bottom wrinkled on outside bolster. Seems to be a separation of the leather and the foam support material. Dealer replaced seat bottom with new assembly.
There was a rattle coming from the rear window area. The service consultant said that he'd seen the problem before. The repair/replacement took care of the problem.
Noticed water on driver side floor (a lot) found more on both passenger side and rear floors.Tailgate gaskets were in poor shape, so replaced them first. This is a work in progress. Floor carpet removed and dried, leak test scheduled. Door gaskets may have to be replaced. Trying to trace water leaks by rust patterns on back of carpet. may have to replace door or body gaskets if indicated. No detailed info available online Floor mats soaked (both sides) more on drivers side. Unplugged drain holes flushed, removed floormat dried, sanded and primed considerable rust no perforations.
58280 mi
C $78
Sunroof drain ports clogged, cleared flushed also front below windshield drain system cleared. Leaks stopped
97200 mi
US $100
Repaired rusted through rear quarter panels so typical on Ford Escapes. Disappointed in Ford's corrosion protection.
98200 mi
US $75
Passenger rear wheel well started making noise. Removed inside panels and found excessive rusted thru panel. Holes thru floor - can see tire from inside of car. Research shows this is a common problem. Dealer charges over 2k to repair.
Rear pass side wheel well rotted out. Then tested driver side, pencil pushed right through. Would have cost about $3,000 to fix. A shame, as fine mechanically. Even the A/C.
Replaced faulty switch on moonroof. Problem solved. Switch is extremely expensive ($70).
146700 mi
US $50
Right Rear Shock mount was completely rotted from the body. Shock was not connected at all at the top. Very thin metal in fender well was completely gone. Replacement part was not available and repaired by purchasing flat sheet and welding.
Considerable corrosion perforation in passenger side wheel well near strut tower. Potentially unsafe if structure failed while driving, so car was traded in.
114000 mi
The passenger rear shock mount rusted out and was not fixed as it required new sheet metal.
