2018 Jeep Grand Cherokee Jeep Grand Cherokee 2018

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2018 Jeep Grand Cherokee repairs by problem area

Engine (33%)

Transmission and Drivetrain (0%)

Brakes and Traction Control (17%)

Suspension and Steering (0%)

Electrical and Air Conditioning (33%)

Paint, Rust, Leaks, Rattles, and Trim (17%)

Other (0%)

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Need advice about a specific Jeep Grand Cherokee problem?

Chart based on 6 repairs.
See TSBs and recalls for the 2018 Jeep Grand Cherokee.

2018 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Michigan, United States
Apr 2018 - Jul 2018
Jul 2018

987 mi
The driver door faux wood appliqué squeaked badly when driving. The door was removed, the appliqué was welded too deep and the heat stakes rubbed the door substrate which caused the noise. I let them silicone spray the bosses. I took pictures and sent an email to the assembly plant quality manager that this was a systemic issue present on two other grand cherokees at that dealership and described the assembly issue and steps to correct the noise. My email was reviewed by FCA headquarters Jeep Brand Manager and is now a standard all doors with appliqués get lubrication on the back of the heat stakes prior to install to stop squeaks. 
Jeep Grand Cherokee in Indiana, United States
May 2018 - Jul 2018
Jul 2018

1400 mi
rotors were defective, replaced all 4 rotors 
Jeep Grand Cherokee in Florida, United States
Nov 2017 - Sep 2018
Sep 2018

15000 mi
Leaking water pump gasket at oil pan causing oil leakage. Replaced gasket. 

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2018 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic RWD

Jeep Grand Cherokee in New York, United States
Nov 2017 - Jun 2018
Feb 2018

6000 mi
Stop/start not working. They replaced defective, hood sensor switch, that notified start/stop system, that hood was possibly open! 

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2018 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Texas, United States
Nov 2017 - Jul 2018
Dec 2017

400 mi
Capless fuel filler neck failed on 1st fill-up. Would not let us put in any gas without triggering gas to stop flowing. Filler neck replaced. 
Jeep Grand Cherokee in New Jersey, United States
May 2018 - Jul 2018
Jul 2018

3600 mi
The Blower Motor conked out after 2 months of ownership. They said they replaced the Blower Motor, although I can't confirm this because the dealership also LOST my paperwork and all my info. 

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2017 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in West Virginia, United States
Oct 2016 - Dec 2017
Aug 2017

19000 mi
Glove compartment difficult closure. Update in late November: still no call that they've gotten the parts.  

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2017 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Virginia, United States
Nov 2016 - Jun 2018
Apr 2017

4000 mi
warning light re: stop /start eco system, dealer "repaired ground connection to electrical contact." 
Jun 2017

6500 mi
same as previous repair - "Stop/Start system unavailable - PLease service Stop start system" . Issue was resolved by replacing the AUX battery. 
Jeep Grand Cherokee in Ontario, Canada
Jun 2017 - Sep 2017
Sep 2017

1240 mi
Vibration at highway speeds. Tires/wheels/balancing quickly ruled out. Replaced 2 drive shafts,2 axles, amd a rear differential Wheels road force balanced for ongoing vibration Wheels and tires replaced. No success Exhaust resonates at low rpm and over bumps. Can be felt inside cabin and resembles pressure, or bass noise. Similar to putting on noise cancelling headphones that give a sensation of pressure on the ears. Test driving many units in dealer lot reveals inconsistent results. Some do it and some don't. 
Jeep Grand Cherokee in Washington, United States
Nov 2016 - Jun 2018
Apr 2018

14500 mi
Emergency braking system activates too easily when set to low. Car brakes when not needed. Also rear emergency braking activated with nothing behind car. Was told I should turn off the reverse braking system. Was told there was no problem with forward emergency braking system. Was told they plugged in my hood open switch. I didn't ask them to do that as that prevents the car from shutting down at traffic lights. 
Jeep Grand Cherokee in Maryland, United States
Aug 2017 - Sep 2018
Aug 2018

21000 mi
Gas tank sensor malfunction. Repair not successful. Unable to fill tank when extremely humid. Problem still exists after repair. Need to make another appointment. 
Jeep Grand Cherokee in New York, United States
Jul 2017 - Jun 2018
Jun 2018

25727 mi
Heated/ventilated seats inoperative. Blown fuse was replaced. Fuse continues to blow every few days. Dealer unable to diagnose cause. Vehicle returning to dealer on 7/31 for additional diagnosis and repair. 
Jeep Grand Cherokee in Texas, United States
Dec 2017 - Oct 2018
Sep 2018

22614 mi
Rear panels, on either side of the cargo area, were warping away from the vehicle body, showing a noticeable gap. Panels were ordered and replaced. 
Jeep Grand Cherokee in New York, United States
Dec 2016 - Jun 2018
May 2017

8000 mi
Stop start system failed to load initiate properly when the car was stopped. Battery needed to be recharged Exhaust battery had failed and needed to be replaced. Non-functioning battery caused the start-stop system to fail and not initiate when the car came to a full stop. 

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2017 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Alberta, Canada
Dec 2016 - Jun 2018
Dec 2017

11160 mi
Recall. ECM flash to prevent EGR damage. 

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2017 Jeep Grand Cherokee 4dr SUV

Jeep Grand Cherokee in Colorado, United States
Nov 2016 - Jun 2018
Jun 2017

7000 mi
Replaced windshield camera for accident avoidance system/adaptive cruise control system. Got error message from vehicle diagnostics system that these systems were not working and required service. Part had to be shipped in overnight. 
Jeep Grand Cherokee in New Jersey, United States
Jul 2017 - Jun 2018
Dec 2017

5000 mi
Flash update for transmission. No change in transmission shift quality. 

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2017 Jeep Grand Cherokee 4-door

6-cylinder automatic 4WD

Jeep Grand Cherokee in Tennessee, United States
Oct 2016 - Jun 2018
Feb 2017

5000 mi
Windshield had defect in center of glass and had to be replaced. 
Dec 2017

16000 mi
Heated Steering Wheel not working 
Jeep Grand Cherokee in Florida, United States
Sep 2016 - Jun 2018
Feb 2018

15000 mi
Sunroof got off track and had to be replaced, including side curtains and sunroof shade Sunroof off track, including damage to side air curtains and sunroof shade 
Apr 2018

16 mi
Setting for memory seat and easy seat access not working Sunroof, third attempt. 

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2016 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Ontario, Canada
May 2016 - Jun 2018
May 2017

9300 mi
EVIC showed that battery was in econo mode dealer read code and reset the computer. no problems since 

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2016 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Ontario, Canada
Oct 2016 - Jun 2018
Oct 2017

14260 mi
Double-sided tape replaced on the fender flares. Commonly caused by rustproofing (which I have done yearly). 

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2016 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in California, United States
Dec 2016 - Jul 2018
Jul 2017

11000 mi
outside Trim between front and back door coming off. 
Jul 2018

25400 mi
Backup camera park assist would not release when dash bottom was activated. 

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2016 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Sep 2016 - Jun 2018
Jun 2017

9000 mi
Interior trim pieces adjusted and squeaky noise in drivers seat fixed under warranty. Also included recall. 
Sep 2017

14000 mi
2nd trip to repair squeaky driver's seat 
Oct 2017

14000 mi
HVAC blower fan started rattling, then stopped working, dealer replaced blower fan under warranty 

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2016 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Delaware, United States
May 2016 - Jun 2018
Nov 2016

8600 mi
Dealer did oil change. Discovered next day on interstate that they cracked the oil filter housing (over-torqued). Smoke and oil leaking. Had to get towed to another local dealer who did not have the part. Car returned back to 1st dealer 
Jeep Grand Cherokee in Montana, United States
Apr 2016 - Jun 2018
Jul 2016

2500 mi
Rear bumper was warped causing blind spot monitor to not work. Dealer replaced and painted rear bumper, all fixed now. 
Jeep Grand Cherokee in Nebraska, United States
Jun 2016 - Jun 2018
Aug 2016

1000 mi

US $305
Software updates 
Oct 2017

16000 mi
Recall T-95, EGR Value inspection. B pillar exterior overlays were peeling off. 
Jeep Grand Cherokee in Oregon, United States
Nov 2016 - Dec 2016
Dec 2016 The sun/moon roof leaked horribly which caused water damage to the dashboard and it quit working. 
Jeep Grand Cherokee in Manitoba, Canada
Jun 2017 - Jun 2018
Dec 2017

21700 mi
Recall,mil light 
Jeep Grand Cherokee in Colorado, United States
Oct 2017 - Jun 2018
Jun 2018

16000 mi
Climate control system not retaining settings after vehicle is shut off. When remote starting, climate is turned off so it doesn't cool interior when remote started. 

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2016 Jeep Grand Cherokee 4dr SUV

293-horsepower 3.6L V6 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Nevada, United States
Mar 2016 - Jun 2018
Mar 2017

2000 mi
Sour smell coming from A/C. Was told a Chrysler Tech Tip indicated there was nothing they could do, it would get better over time. Engine shutoff feature when stopped at traffic lights, etc. not working. Turns out there is a separate battery to reengage the starter and it had lost its charge. Odd discoloration on hood, appeared to be under clearcoat. Turned out to be something else, a contaminant picked up after I got it, dealership's body shop buffed it out. 
Jeep Grand Cherokee in Ohio, United States
Nov 2017 - Dec 2017
Dec 2017

21000 mi
Transmission stopped working. Had to get it towed to dealership. Transmission hose wasn’t properly seated, so it leaked transmission fluid slowly. Problem probably happened when car was assembled. The dealership seated the hose properly, which fixed the leak and they replaced the transmission fluid. Everything seems fine since. 

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2015 Jeep Grand Cherokee 4dr SUV

turbocharged 247hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in South Australia, Australia
Sep 2015 - Jun 2018
Jul 2017

27280 mi
exhaust filter 100% full, did burn off and replaced sensor. electronic throttle needs servicing, see a dealer. Car went into limp mode. Both rear windows failed to work, would not go up or down. Replaced relays, ant contamination. In-dash and rear cargo cigarette lighters stopped working. Replaced relays, ant contamination. 
Dec 2017

31868 mi
Slight leak around timing cover. Work done under warranty at Adelaide City Jeep. 
Feb 2018

34100 mi
Replace split windscreen washer bottle RHF top window ledge door trim eroded. 

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2015 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Feb 2017 - Jun 2018
Apr 2017

14000 mi
Blind spot monitor system and passenger mirror 

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2015 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Washington, United States
Oct 2016 - Sep 2017
Jan 2017

20700 mi
Front brakes dragged and squealed when vehicle was cold. Dealer performed TSB repair that replaced guide pins and bushings. Normally a one day repair, but multiple days to diagnose and not enough parts ordered initially. 
Mar 2017

21500 mi
Low speed squeak related to wheel speed. No repair. Dealer could not diagnose, intermittent. 
May 2017

24000 mi
Low speed loud squeal coming from both rear wheels and tied to wheel speed. Only does it when vehicle has cooled off from driving. Of course, dealer could not replicate. Getting worse over time, so I'm hoping they'll be able to replicate and fix before warranty expires. 
Jeep Grand Cherokee in Georgia, United States
Mar 2016 - Sep 2018
Sep 2016

7000 mi
Glove box fastener with rubber tip was broke. Tip wasn't attached when delivered. 
Aug 2018

29000 mi
Backup camera stopped working (blank screen). 1st trip was to diagnose and took two days, backup camera was replaced but didn't fix the problem. Brought back weeks later (waiting on parts), when the radio/display screen was replaced, taking another half day. 
Jeep Grand Cherokee in Arizona, United States
Oct 2015 - Nov 2016
Nov 2015

1000 mi
rubber cowling below windshield needed replacement due to a misalignment which allowed water/high volumes of air into engine compartment.  
Jan 2016

1900 mi
Also, driver's side window chrome trim scratched and needs r and r,part in,but not replaced as of yet. 
Jun 2016

7000 mi
Drivers side chrome door trim in, and replaced. (factory blemishes) 
Jeep Grand Cherokee in New York, United States
Jan 2015 - Jun 2018
Apr 2015

2800 mi

US $5
blown fuse 
Jeep Grand Cherokee in California, United States
Feb 2015 - Jul 2018
Jan 2017 Severe rattle under car. Problem a loose sensor on DEF Burner in exhaust system. Tightened ok. Cost covered under warranty. 
Jeep Grand Cherokee in Alabama, United States
Jan 2016 - Jul 2018
Oct 2016

10000 mi
purge and refill 1234yf 
Jeep Grand Cherokee in New Mexico, United States
Feb 2016 - Jun 2018
Dec 2016

8000 mi
Exhaust filter full shutting down engine. Shifter recall performed on same trip. 
Jeep Grand Cherokee in Ontario, Canada
Nov 2014 - Jun 2016
Dec 2014

3100 mi
New software for iPhone connect Passenger seat power ventilation not functioning Had to drive through a severe snowstorm, 1.5-2 ft deep. Snow got packed into the engine bay where it dislodged a wire. Went into limp mode the next day, towed. Thawed the snow, repaired the connection, reset and fine. 
Jeep Grand Cherokee in Oregon, United States
Nov 2015 - Jun 2018
Mar 2018

29000 mi
Needed new front bearings, right and left. 
Jun 2018

31000 mi
Hose blown on AC. 
Jeep Grand Cherokee in Washington, United States
Nov 2015 - Jun 2018
Jun 2018

38000 mi
one of the rear defrost lines stopped working, replace window 

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2015 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Alberta, Canada
Jan 2015 - Jun 2018
Aug 2017

32240 mi
Noise/slight vibration from front end,I suspected cv joint as front wheels were tight in jacked up trial, but turned out to be drivers side wheel bearing. Had been making noise for at least 10K km, slowly getting worse, had checked for hot hubs after highway driving but always seemed cool so surprised it was bearing. 
Jeep Grand Cherokee in California, United States
Mar 2015 - Dec 2016
Apr 2016

9200 mi
The right and left rear shocks were leaking oil. They were replaced under warranty. 
Jeep Grand Cherokee in Bahrain
Feb 2016 - Jun 2018
Jun 2016

3720 mi
Had an issue where the AC would open the outer air intake flap at higher RPM letting in external air into the cabin. The Dealer resist the HVAC software / firmware but it did not work as the air is till being let in during High RPMs. 
Jeep Grand Cherokee in Oregon, United States
Jan 2017 - Sep 2018
Mar 2017

29000 mi
Fender flares glue coming undone 
Jeep Grand Cherokee in Texas, United States
Apr 2016 - Apr 2017
Feb 2017

24000 mi
Replaced noisy water pump 
Jeep Grand Cherokee in Michigan, United States
Jan 2017 - Oct 2017
Oct 2017

68000 mi
Water pump was leaking a small amount of coolant. Covered under 100,000 miles powertrain warranty. 
Jeep Grand Cherokee in Georgia, United States
Oct 2015 - Jun 2018
Sep 2016

12000 mi
Air suspension module "got freaked out" (quoting mechanic) and needed to be re-flashed. Vehicle would not lift or lower. Jeep's back end was at off-road height and front end was at park height. Re-flash seems to have fixed it for now. 
Nov 2016

13700 mi
Air suspension experienced same issue (nose in park height and rear up in air). Reflash of module did not fix issue and case opened with manufacturer. Bad fuse replaced. Air suspension now working properly. 
Jeep Grand Cherokee in Ontario, Canada
Jul 2015 - Jun 2018
Dec 2016

21080 mi
Replaced noisy RF wheel bearing. 
Mar 2018

36270 mi
Engine light ON: Tech just cleared the light as it may have been weather related and asked to keep an eye on it. 
Jeep Grand Cherokee in Georgia, United States
Dec 2014 - Jan 2016
May 2015

5000 mi
Loose panel was causing vibration noises when shifting. 
Jun 2015

6000 mi
Noises continued which they believe is transmission related. Re-flashed software on the transmission and it went away for a few days but has come back again. 
Aug 2015

7000 mi
Brake line out of place causing banging noise Water pump Noise behind dash 

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2015 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic RWD

Jeep Grand Cherokee in Arizona, United States
Nov 2014 - Jun 2018
Mar 2015

3000 mi
Forward collision Warning malfunction not giving alerts under any condition. Dealer & Chrysler claim it is working as designed. Not so but when they stone wall you, what can you do? This problem has mysteriously corrected itself to some extent but still sees ghosts from time to time and vehicles that have turned out of your path. The shifter in these vehicles is very dangerous, there is a recall for a software update but no good fix for the faulty design. 
Jeep Grand Cherokee in Kansas, United States
Jun 2017 - Sep 2018
Nov 2017

16475 mi
Left front strut had failed and was replaced. Power steering fluid was low so fluid was added. 
Jun 2018

23141 mi
Fuel vapor hose failed so it was replaced The radio sometimes cannot switch to the next station when the next preset button is pressed on the back side of the steering wheel. They put a new switch on it but it did not fix the problem. 
Jul 2018

24000 mi
Channel preset changes using the middle switch on the back of the steering wheel would occasionally not work. Replaced the following parts: 68321895AA Switch-Speed Control 68321891AA Switch-EVIC 
Sep 2018

26000 mi
Windshield washer pump was leaking. The windshield washer pump was replaced. 
Jeep Grand Cherokee in Pennsylvania, United States
Mar 2016 - Sep 2018
Aug 2016

2100 mi
Shifter recall 
Jeep Grand Cherokee in Florida, United States
Aug 2016 - Aug 2017
Sep 2016

8500 mi
modify computer sensor to move transmission to park when the driver's door is opened while running 
Jeep Grand Cherokee in Mississippi, United States
Apr 2015 - Jun 2018
Dec 2015

12000 mi
Left tail pipe was a few inches lower than the one on the right. Problem fixed. 

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2015 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Illinois, United States
Nov 2014 - Jun 2016
Jan 2015

18500 mi
Parking sensor defective 
Jeep Grand Cherokee in Illinois, United States
Aug 2015 - Jun 2018
Sep 2015 Replaced Driver's front strut mount. 
Sep 2017

17750 mi
Bluetooth not playing music from iPhone. The Dealer reinstalled it. It worked for about an hour afterwards and then the problem reoccurred. I am returning for service again. It was actually my IPhone that was causing th problem. Changed to an android it it works really well. 
Jeep Grand Cherokee in Indiana, United States
Sep 2014 - May 2017
Nov 2015

7000 mi
Slight power steering consumption, had inspected and topped off at dealership. 
Jeep Grand Cherokee in Arizona, United States
Jul 2015 - Sep 2016
Jul 2016

8300 mi
Sunroof rattle. 3 dealer visits needed to address. Tailgate rattle. Fixed but rattle has returned. Dash rattle. Intermittent so having a hard time showing noise to dealer. 
Jeep Grand Cherokee in New York, United States
Feb 2015 - Dec 2016
Apr 2015 Car pulled hard to right and steering wheel was off center. There is a TSB out to repair this. It was applied and realigned. So far so good. 
Jeep Grand Cherokee in Oregon, United States
Jun 2015 - Jun 2018
Aug 2015

1300 mi
Rear shock leaking. Problem is part on back order with no ETA and 106 orders ahead of me! Shock is marked KYB. Surprising considering I have had both car and bikes with KYB suspension that worked very well. 
Jeep Grand Cherokee in New York, United States
Sep 2014 - Aug 2017
Oct 2014

1000 mi
Harsh shifting under light or no throttle. Dealer performed software update and also reset the adaptive learning value. The issue still remains. 
Dec 2014

3000 mi
Harsh shifting and occasional hard clunk. Also, sometimes takes a while for the electronic gear selector to change gears from reverse back into drive. 
Nov 2015

15000 mi
HVAC only works on full heat or full cold with no settings inbetween Trans slips on 1st to 2nd gear upshift when cold. Also has rough downshift from 8 to 7 and 7 to 6. Software update performed but was not successful in repairing the issue. 
Jeep Grand Cherokee in New Jersey, United States
Oct 2014 - Sep 2017
Feb 2015

6000 mi
shifter bezel was replaced 
Jun 2015

11000 mi
Firmware update to correct poor upshift timings. 
Jeep Grand Cherokee in Oregon, United States
May 2017 - Jun 2018
Oct 2017

8000 mi
Strut on Rear Hatch was bad. Automatic door would not stay up. 
Jeep Grand Cherokee in United Arab Emirates
Dec 2014 - Sep 2016
Feb 2015

807 mi

¤225
Brake Shudder was observed on hard braking! Vehicle pulling to Left. Steering wheel not "centrally aligned" but rotated clockwise by around 3 degrees. 
May 2015

6200 mi
Slight pulling to right side. 
Oct 2015

13200 mi

¤200
Parking Sensors in the front corners were behaving erratically at take off after stopping of car. 
Jeep Grand Cherokee in Michigan, United States
Jan 2016 - Jun 2018
Sep 2017

26000 mi
Radiator leak. Replace radiator. 
Jeep Grand Cherokee in North Carolina, United States
Aug 2014 - Jun 2018
May 2015

9000 mi
Daytime light (ring) on passenger side was partially out. This required the entire assembly to be replaced. 
Jeep Grand Cherokee in Massachusetts, United States
Mar 2018 - Jun 2018
May 2018

29339 mi

US $255
Not sure if this belongs in suspension, but an alignment and wheel balancing was performed due to noticeable steering wheel shaking at highway speeds. The problem persists (albeit to a lesser degree) after repair, so it's likely due to the cheap off-brand tires the previous owner put on it. 
Jeep Grand Cherokee in Massachusetts, United States
Oct 2016 - Jul 2018
Jul 2018

26000 mi
excessive power steering noise, parts replaced 
Jeep Grand Cherokee in New York, United States
Aug 2014 - Jun 2018
Mar 2018

37000 mi

US $900
Rotor repair 
Jeep Grand Cherokee in Illinois, United States
May 2015 - Jun 2017
Jun 2017

23000 mi

US $100
pump for the air ride system failed and was replaced under warranty 
Jeep Grand Cherokee in Michigan, United States
Sep 2015 - Nov 2017
Feb 2017

26000 mi
Updated transmission software Rear struts leaking. Replaced struts. Damage done probably due to severe off-road use. 
Jeep Grand Cherokee in Illinois, United States
Jan 2016 - Dec 2016
Aug 2016

29400 mi
Motor for sunroof 
Jeep Grand Cherokee in Arkansas, United States
Oct 2015 - Sep 2017
Jan 2016

2700 mi
Heated seat did not operate properly, new seat, heating pad, and wiring harness installed 
Jeep Grand Cherokee in New York, United States
Jan 2016 - Feb 2017
Feb 2017

12000 mi
Rack and pinion seal leak. Rack and onion assembly replaced. 
Jeep Grand Cherokee in North Carolina, United States
Jan 2015 - Jun 2018
Jun 2016

3000 mi
Reflash for shifter mechanism 
Jeep Grand Cherokee in Texas, United States
Jan 2016 - Jun 2018
Jan 2017

14700 mi
Rubber pad fell off parking brake pedal soon after an incident where setting the parking brake averted disaster (transmission remained in reverse) while launching boat. Bad Christine! Dealer replaced parking brake pad. 
Mar 2018

33000 mi
Driveline vibration from 40 mph on up thru 55 mph. Particularly noticable in cold weather. Changed out tires and wheels. No change. Took it in to dealership. Dealership could not find the problem. Topped off transmission fluid. Did not reinstall skid plates. I had to take Jeep back to dealership to put skid plates back on. Repair unsuccessful. Pad fell off parking brake pedal (again). Pad replaced, but with wrong part. Fell off same day I got the Jeep back. Repair not successful. 
Jun 2018

34000 mi

US $1
After two failures by different dealerships - I re-attached the pad on the parking brake pedal with a 3/16 pop rivet. Fix successful! 
Jeep Grand Cherokee in New York, United States
Feb 2015 - Jun 2018
May 2016

20700 mi
Manual dash controls stopped working. This included hvac buttons, volume and tuning knobs for radio, and a couple others. Dealer updated software which fixed the issue but caused dash lights to stay on 24/7. This lead to a dead battery. A previous software update caused dash lights to remain on 24/7 that caused battery to die. Second trip was necessary to re-install software. This fixed issue. 
Aug 2016

24300 mi

US $20
Michelin Latitude tires already showing choppy wear on outer edges despite rotation every 6k miles, and conservative driving style. I asked dealer to check 4 wheel alignment and they said all was in spec. 
Apr 2017

35800 mi
Steering rack had to be replaced due to large fluid leak. I noticed a wet oil stain on engine. Dealer had to re-seal front timing chain cover with new gaskets. 

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2015 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD

Jeep Grand Cherokee in New York, United States
Feb 2015 - Jun 2018
Sep 2015

10000 mi
Emission issue, cracked hose. Part was ordered, that was trip 2, then was installed incorrectly, trip 3 to fix that. 
Mar 2017

37000 mi
Some type of wiring harness issue 
Jeep Grand Cherokee in Wisconsin, United States
Jun 2015 - Jul 2016
Jul 2016

35000 mi
Oil seepage front engine cover near alternator. 
Jeep Grand Cherokee in Massachusetts, United States
Mar 2018 - Jun 2018
Jun 2018

36000 mi

US $250
cracked thermostat housing...,was leaking fluid...repaired, and fluid changed (I had brought it in requesting air conditioning check)... 

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2014 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in California, United States
Jul 2014 - Oct 2014
Oct 2014

27000 mi
Lemon law buy back for various problems. Always fixed, but often without car. I never got anything else fixed within the last few months (Murphy law, as soon as it knew it was going back it behaved). 

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2014 Jeep Grand Cherokee 4dr SUV

turbocharged 247hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in British Columbia, Canada
May 2014 - Jun 2018
Aug 2016

32860 mi
right front wheel bearing repaired under warranty 
Jeep Grand Cherokee in Lithuania
Jun 2014 - Oct 2014
Oct 2014

24800 mi

$3000
Rough shifting Inaccurate temp readings (sometimes more than 10 degrees off) Light sensor failing - headlights always on when in auto possition (car thinks it is night even when the sun is brightly shining). Dealer flashed software, no success, will try again, maybe replacement of the sensor will help Auto suspension failed to raise from park to normal height 
Jeep Grand Cherokee in Victoria, Australia
Aug 2013 - Jan 2016
Nov 2014

15500 mi
Power steering was weeping, Dealer agreed car should not do that at such low km so they replaced the entire steering rack 

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2014 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic RWD

Jeep Grand Cherokee in Arizona, United States
Jun 2015 - Jun 2018
Oct 2016

26000 mi
Driver sun visor light stopped working. They will replace under warranty. Key fob needed new battery. Replaced it myself, but key fob now does not have close fit,and will address it with dealer. Dealer finally received the replacement sun visor--it was replaced under warranty. Dealer had to replace key fob--still under warranty 
Jeep Grand Cherokee in Ohio, United States
Jun 2014 - Jun 2018
Mar 2016

24000 mi
Service 4 wheel drive system light appeared on dash. Replaced a sensor. 
Jeep Grand Cherokee in California, United States
Apr 2014 - Jun 2018
Sep 2016

42000 mi
Replaced passenger side spray nozzle (windshield washer) persistent vibration noise, unrelated to diesel knocking 
Jeep Grand Cherokee in Alberta, Canada
Apr 2014 - Sep 2015
Sep 2015

11160 mi
AC would stop working after several hours of highway driving. Problem was a control module for the evaporator. 

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2014 Jeep Grand Cherokee 4dr SUV

turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Ontario, Canada
Apr 2014 - Jun 2016
Oct 2014

8760 mi
The DEF sensor / indicator did not register any movement from full for over 4000 km some of which were pulling a travel trailer. the dealer performed magic and when the vehicle was returned to us the indicator was showing about 80 percent. 
Mar 2015

19840 mi
DEF INDICATOR STUCK AT NEARLY FULL FOR MOST OF JAN AND FEB WAS TOLD NOTHING COULD BE DONE AS DEF WAS LIKELY FROZEN. IN MID MARCH DEF WARNING ( 650 KM UNTIL ENGINE SHUT DOWN ) CAME ON, DEALER ADDED DEF AND REFLASHED SYSTEM. SYSTEM WAS FLASHED ON FRIDAY AND WARNING REOCCURRED ON MONDAY. AS A NEW FIX WAS RELEASED ON SATURDAY SYSTEM WAS REFLASHED WITH NEWEST FIX AND TO DATE SEEMS TO BE WORKING 
Jul 2015

26040 mi
DEF system messed again, service engine indicator came on, dealer replaced a hose in def system, everything ok now 
Aug 2015

27240 mi
code P20EE, SCR CATALYST EFFICIENCY BELOW THRESHOLD. cat replaced, some sensors on cat replaced because could not remove from old cat. 
Jeep Grand Cherokee in Ontario, Canada
Mar 2014 - Jul 2014
Jul 2014

4960 mi
DEF system failure. Replaced DEF line + Injector. 
Jeep Grand Cherokee in Oregon, United States
Mar 2014 - Dec 2015
Apr 2014 Air intake hose to turbo came off - not properly connected at factory. Hose has built in fastener needs to be lined up perfectly to fit and connect properly. 
Jun 2014

3000 mi
Right front CV boot replaced. Originally thought damaged when towed for other warranty issue. All covered by warranty. Dealer also replaced right axle as precaution. Recall for flash of system with new cruise control program. Caused A/C problem, which required another new flash. All warranty covered. 
Aug 2014

4000 mi
Reflash of system for A/C, and recall on cruise control. 
Sep 2014

7000 mi
Replacement of left front CV boot and drive axle, as per Jeep bulletin. Right had previously failed. Check engine light indicated problem with exhaust system. Dealer unable to determine what part, if any was defective. As a result, repair was not successful. Replacement of transmission shifter in cabin - was sticking and difficult to operate. 
Oct 2014

7300 mi
Reflash of system check engine light showing low catalyst efficiency had new software loaded. 
Dec 2014

9000 mi
Chk engine light (4th time) needs new catalyst, on back order. WORST CAR I HAVE EVER OWNED IN TERMS OF RELIABILITY. Only saving grace is dealer is very responsive, Chrysler / Jeep is terrible at corporate level! 
Jeep Grand Cherokee in Massachusetts, United States
Nov 2013 - Jun 2018
Jul 2014

10500 mi
Wheel bearings on front had to be replaced Catalytic converter replaced 
Dec 2014

18000 mi
Smart module was installed with a pinched wire and finally gave out so the vehicle was running poorly. Radio and UCONNECT system not working properly, after two visits still not cleared up as UConnect hasn't upgraded to new IOS for IPhone​. 
Feb 2015

20000 mi
The part that was replaced has failed again. A replacement part has been ordered. It is related to the fuel system and causes the engine light to come on and reduce gas mileage. 
Mar 2015

21000 mi
Wouldn't pass inspection due to computer faults within catalytic system. Put on new part and had to "break it in" and drive it several hundred miles before it would register on inspection system. Chrysler sent wrong part twice. 
Nov 2015

30000 mi
Diesel air mixture device. Still on warranty. 
Jan 2016

7000 mi
emissions control when replacing part on warranty the techs broke windshield fluid nozzle on hood. Replaced two days later 
Nov 2017

64000 mi

US $125
Particulate sensor failed. The repair was under dispute with the "wrap-around"extended warranty. The dealer had to broker the situation and it has been repaired underneath the warranty. It was 5 hours of labor because of the position of the sensor. 
Mar 2018

69788 mi

US $100
The ACC radar device failed and automatic spatial driving distance not working 
Jeep Grand Cherokee in Colorado, United States
Nov 2013 - May 2014
Feb 2014 First of three issues with the check engine light. Car will not regulate temperature - either too hot or too cold - when set on Auto. 
Apr 2014

3000 mi
Check engine light came on again (third time). This time they replaced the Diesel Emission Fluid pump. Same problem with climate control not regulating properly 
May 2014

3000 mi
AC continues to blow out 53 degree air when set at 72 thermostat. 
Jeep Grand Cherokee in Illinois, United States
Oct 2013 - Jun 2018
Aug 2015

47800 mi

US $130
Converter faulty. Sensor defective.def nozzle replaced. All were upgraded. Was covered under extended warranty with 100 dollar deductible. Otherwise would of been 5400 dollars. Very disappointed with these failures Brace loose 
Nov 2015

55000 mi
Removed nox sensor rear. Had to clean it and apply anti seize to the thread. 
Feb 2016

60100 mi

US $800
Exhaust temperature sensor 
Jun 2016

68000 mi

US $275
Oxygen sensor bad. Concerned about long term reliability 
Jul 2016

69000 mi

US $2300
Engine light. Replacement of SCR. Replacement of front and rear NOX sensors Replacement of rear exhaust temperature sensor 
Aug 2016

72000 mi

US $282
Another bad sensor 
Nov 2017

100000 mi

US $5820
Check engine light on. Intake manifold plugged with soot. EGR replacement due to soot. Mass air sensor cleanup. New intake manifold and sensors 
Dec 2017

100000 mi

US $1500
Replaced SOOT collector 
Jeep Grand Cherokee in Ontario, Canada
Feb 2014 - Jun 2018
Mar 2014

1240 mi
HVAC system will not retain settings. Whatever temperature I set it to after a restart it changes the setting to something else. Uconnect not retaining user preferences. There appears to be a problem with software. New software did not fix. Waiting for new software. 
May 2014

2560 mi
Went in to have another software upgrade. It's better now. It retains the HVAC settings however it randomly shuts off HVAC while driving. Happens a few times per week. Perhaps another software upgrade? It's getting better. 
Jun 2014

3100 mi
Another software upgrade. This one appears to be working! 
Feb 2015

9300 mi
HVAC will not come on when the vehicle is cold. It has to be turned on and set manually HVAC will not turn on when vehicle is cold and it is cold outside. Heated seats and steering will not come on with remote start when vehicle is cold and it is cold outside. If it is warm HVAC and seats/steering come on. Not repaired. 
Mar 2015

9920 mi
HVAC system was replaced. Appears to have resolved the issues. Why did it take 1 year for them to agree to replace it. 
Sep 2015

16120 mi
Check engine light came on P20EE error. NOx out of range. Software updated. Emissions system cleaned. Light reset. It came back on in a couple of days. Needs new catalytic converter. This is a known problem. TSB has been issued. 
Oct 2015

16920 mi
Changed catalytic converter and DEF sensor 
Feb 2016

21080 mi
Front wheel bearings failed and had to be replaced. 
May 2016

24180 mi
Door sill guard was corroded 
Mar 2017

35340 mi

C $2500
Rotors and pads had minimal wear but RUSTED out. I have never seen this before. DEF injector replaced Cruise control switch replaced 
Jeep Grand Cherokee in Utah, United States
Feb 2014 - Jun 2018
May 2014

3000 mi
Warning message on dash read: "Exhaust filter 100 percent full. See dealer." Engine would not go into upper gears after message came on, with maximum RPM limited to 2,850 (limp home mode). Dealer fixed problem under warranty. 
Oct 2014

10200 mi
"Check Engine" light came on while vehicle being driven by my stepson. (He is very hard on cars. I was not in the vehicle with him.) I am taking the Grand Cherokee to the dealer today to have this problem checked out. Update: probably only reset light. 
Jun 2016

27000 mi
Oil leak on right side. Don't know yet what is leaking, but seems to be engine oil rather than ATF. 
Apr 2017

30600 mi

US $133
Sensors (2) for the braking system and cruise control acting up. Due to family emergencies we could not get this repair done while still under warranty. They initially quoted $2,100, saying the extended warranty didn't cover these parts (though the salesman had told me it "covers everything"), then $700, and ultimately charged $132.50. This Grand Cherokee, my wife's, had one or two similar problems in the first 36 months we had it. (We bought the Jeep around 20 March 2014, so it is just over 3 years old, and has less than 31,000 miles on it at this time.) 
Oct 2017

34157 mi

US $346
Warning message that vehicle had a "suspension problem" and needed to "immediately" be returned to the Jeep dealer. We were told "a suspension (ride height control) module has failed." A new module is on order but will not arrive at the dealership until Tuesday, 10 October. We picked up our car today, 6 October, because my wife and I are flying to Hawaii on 9 October. We'll have the module replaced after returning to Utah in late December. (We were told the module will be replaced under the dealer's "LandCar Warranty" that was added to the price of the Grand Cherokee when we bought it new on 21 March 2014. We have a $100.00 deductible on the "module" and labor for replacing it. 
Jan 2018

34000 mi

US $200
Ride height control module replaced. We have an extended warranty on the Jeep. We paid the deductible, which was $200.00. The dealership, Larry H. Miller Jeep of Provo, Utah, had the car for a week (related in part to a 3 day weekend). They furnished my wife with a Jeep Renegade---and, surprise of surprises, they did not charge her for the "rental" car! The exact odometer reading as of 28 February 2018 is: 35,250 miles. This mileage is still valid as of 2 April 2018, as we've been on Molokai since the evening of 28 February. 
Jun 2018

36000 mi

US $281
Warning message on dash read: "Exhaust filter 100% full. See dealer." At my wife's request, dealership also checked for leaky cooling system, as wife said she "smells antifreeze from time to time." No cooling system leak was found. Coolant level was fine. Dealer's service department replaced in-cabin dust and pollen filter which they said was dirty. (Replacement of this filter cost a total of $65.95 for parts and labor.) 
Jeep Grand Cherokee in Washington, United States
Mar 2014 - Feb 2017
Jun 2014

2000 mi
Plastic elbow joint in coolant line had a crack and allowed coolant to leak out of engine under pressure. Engine overheat light lead to tow. Repaired under warranty, waited 2 days for part. 
Aug 2015

17400 mi
Threw a CEL. Vehicle was driving and acting normally. Code dealt with the DEF system, dealer replaced the SCR cat converter under warranty. SA noted that Jeep introduced a new cat converter part number to deal with high failure rate. 
Jeep Grand Cherokee in British Columbia, Canada
Mar 2014 - Jul 2018
Jun 2015

17980 mi
left catalyst 
Jan 2016

15300 mi
replaced transmission skid plate 
Aug 2016

34140 mi
replaced catalytic converter under warranty 
Jeep Grand Cherokee in Washington, United States
May 2014 - Sep 2018
Jul 2015

22800 mi
catalytic convertor/particulate filter needed changing 
Sep 2015

27000 mi
the catalytic converter/particulate filter which had been ordered was replaced under warranty 
Sep 2018

81000 mi

US $350
the left rear caliper seized and damaged the rotor 
Jeep Grand Cherokee in Illinois, United States
Jun 2014 - Jun 2018
Oct 2014

21000 mi
Brought the JGC in for a rattle in the rear suspension, Dealer stated they will be replacing the rear shocks and shock mounts under warranty. Drivers seat easy exit stopped working 
Dec 2016

80000 mi

US $97
washer nozzle broke where the hose attaches, Both were replaced 
Jeep Grand Cherokee in Colorado, United States
Oct 2015 - Mar 2018
Aug 2016

37000 mi

US $350
Exhaust filter plugged and made car undriveable. 
Dec 2017

55000 mi
Air suspension system intermittently will not work. Diagnosed as a cowling that needs repair, allowing water & dirt to foul a sensor. Referred to a dealer for body work. Repair not yet done. 
Jeep Grand Cherokee in Alberta, Canada
Sep 2015 - Jan 2016
Oct 2015

8360 mi
Transmission issue, replace the transmission CEL light on, DEF problem 
Nov 2015

8560 mi
CEL light on again, DEF issue CEL light on again, DEF issue right after last repair 
Jeep Grand Cherokee in Illinois, United States
Feb 2015 - Jan 2018
Nov 2015

33000 mi
Engine light was on ... warranty work was done on the emissions system and a software upgrade was performed. 
Dec 2016

44000 mi

US $100
Check engine light was on. They replaced exhaust temperature sensor and catalytic converter. The vehicle had this done once before while under warranty. I had the extended warranty with $100 deductible for this service trip. 
Sep 2017

53000 mi
Engine light on again - code was for DPF system - forced a DPF regen and system passed (diesel emissions - covered under factory warranty). Note** picked up vehicle and engine light was off. Engine light came back on within a week. Will schedule another visit when free rental becomes available. 
Jeep Grand Cherokee in Texas, United States
Aug 2015 - Jun 2018
Aug 2015

22000 mi
TSB for occasional gear change harshness 
Oct 2015

23000 mi
P20EE code.Cat Converter TSB. Cat replaced under warranty. 
Mar 2016

27000 mi
Quadralift II pump was replaced under warranty. Reflash done on PCM. 
May 2017

39000 mi
Sludge in coolant overflow tank. Replaced EGR cooler, overflow tank, associated seals etc and a cooling system flush. All done under warranty. 
Jeep Grand Cherokee in Texas, United States
Jun 2017 - Jun 2018
Jul 2017

24000 mi
SCR replaced A/C Recharge 
Sep 2017

28000 mi
SCR Sensor 
Jeep Grand Cherokee in Ontario, Canada
Sep 2016 - Sep 2017
Feb 2017

51867 mi
Car heater would starts at high when car was turned on (for no apparent reason). Intermittant problem 
Mar 2017

52700 mi
Folding mirrors did not fold in (actually folded outwards) 
Sep 2017

61380 mi
Unexpected downshifts on highway (drops 2 gears) 
Jeep Grand Cherokee in Illinois, United States
Jan 2015 - Jan 2015
Jan 2015

15000 mi
Malfunction Indicator Light (MIL) came on. Took vehicle in for repair. Parts are on order (for over a month) have been driving with the light on for 1000+ miles. Dealer says that no damage will occur, Remote Start will not work now either Air Suspension error would go on and off repeatedly - turned out to be a wire that was rubbing under the vehicle that kept shorting out. Dealer repaired wire. Blind Spot Monitor error. Light will come on and the system will stop working until vehicle is restarted. Sometimes the error does not come up, but most of the time it does. Defective module that has been on backorder for 1+ month. 
Jeep Grand Cherokee in New York, United States
Oct 2014 - Aug 2017
Jan 2015

27500 mi
DEF sysyem error due to failed DEF injector. Vehicle unable to restart after 250 miles. 
Jun 2015

17000 mi
Check engine light for P20EE Code definition is "SCR NOx Catalyst Efficiency below Threshold Bank 1". There was a TSB issued. The dealer reflashed the PCM to turn out the light. Poor XM radio reception. Loss of signal in fairly open areas. Dealre said antenna checked out fine. Ordered new radio. 
Aug 2015

21000 mi
MIL light came back on a week after previous repair. Same code P20EE. Dealer said the head gasket is leaking. Ordered part. Gasket came in but dealer broke catalytic converter while replacing gasket. Converter on back order. MIL returned with the same code. Took vehicle to a different Jeep dealer. Code P20EE indicated to replace SCR. New SCR installed. Vehicle finally fixed. 
Aug 2016

49100 mi

US $100
Cupholder in center console was flaking pieces of chrome trim. Part replaced. Rattle coming from rear suspension. Struts replaced. 
Mar 2017

68368 mi

US $108
Check engine light came on. Code P242B-00. Needed new exhaust sensor. Part was ordered on Friday, arrived and installed the following Tuesday. 

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2014 Jeep Grand Cherokee 4dr SUV

turbocharged 187hp 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
May 2014 - Jun 2018
Jan 2015

26340 mi
I noticed a knocking noise from the suspension (thought it came from the rear). Dealer changed the shock mounts, didn't cure it. Dealer traced it to front drive shaft which apparently needed changing on a TSB. 
Jul 2015

23560 mi
After that all was well for a time, but then the knocking noise came back. This time the dealer traced it to a dry CV apparently caused by an incorrectly fitted boot retainer. He also mentioned a sway bar mount was replaced. 

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2014 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Texas, United States
May 2014 - May 2014
May 2014

11000 mi
The new 8 speed transmission is awesome but had an issue with hard/jerky downshifts. Dealer did a software update per TSB# 21-017-14 and it shifts perfectly now. No problems since the TSB was performed 
Jeep Grand Cherokee in New South Wales, Australia
Sep 2013 - Jan 2016
Apr 2015

7020 mi
Pushrod failure. replaced pushrod and rocker arm. 
Jeep Grand Cherokee in California, United States
Nov 2013 - Jul 2018
Jun 2014

4000 mi
Check engine light came on with P0171 and P0174: lean fuel from 2 sensors. Everything checked out fine at delear and the indicator had to be reset. Computer thinks it was triggered because of hard braking while engine was still cold. 
Oct 2014

6300 mi
Continued P0171 and P0174 lean fuel codes. STAR system says 'improper auto-stick operation when engine cold'. But, I'm always breaking when cold, as I live on a hill. Dealer replaced MAP sensor. Problem still recurred. Problem fixed with software update which specifically addressed this problem. 
Jeep Grand Cherokee in Virginia, United States
Jan 2014 - Dec 2016
Aug 2014

11000 mi
Oil pressure sensor failed. Part is on nationwide backorder, much like most parts on the 2014 Jeep GC SRT. 
Feb 2015

20000 mi
Wire connecting to the drivers rear shock became lose, dropped onto the axle and wore through creating a short. 
May 2016

53000 mi
Replace rear axle due to electrical wire holder breaking and allowing the cable to drag on the axle boot. Caused a grease leak and ruined the joint. 

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2014 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in California, United States
Sep 2014 - Oct 2015
Dec 2014

23000 mi
From the first week I owned the Car it smokes oil smoke upon startup. Dealer as completed an oil consumption test. Dealer has opened a STAR request to Chrysler direct for solutions. No reply yet. 
Feb 2015

25300 mi
Smokes when start up in my incline driveway. Dealer determined the oil pan needed replaced, then kept it for oil consumption test. All seemed OK....two weeks later more smoke. Dealer pulled head off engine and found crack in head gasket. Engine continued to emit smoke at start when Jeep parked in my driveway...slight incline. Took four times to the dealer and Chrysler Mechanic to find problem with oil leaking into manifold. 
Jeep Grand Cherokee in California, United States
Jun 2013 - Jun 2018
Mar 2015

18000 mi
External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. 
Apr 2015

18500 mi
Service 4WD light and warning indicator. Dealer found problem is actuator and motor (?) faults/failures, and needed to order replacement parts. External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. Parts (hopefully) received to complete repair of 4WD actuator/motor issue. 
May 2015

20000 mi
MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part on backorder. Scheduled follow-up appointment. External temperature sensor gets intermittently "stuck" or gives incorrect reading and does not update / reset. 
Jun 2015

21000 mi
9-1-1 / phone error code on navigation touchscreen (intermittent). Told they would need to replace the head unit, but replacement part was not available. MIL on. ODB2 scanner reports P0520 error: Engine Oil Pressure Sensor Circuit Found TSB 18-034-14 (known issue). Replacement part was ordered from previous visit. Installed and issue corrected. 
Aug 2015

21700 mi
SiriusXM radio stopped functioning. The radio ID was changed as a result in a firmware update to the navigation/radio head unit. Called SiriusXM to transfer service from the old ID to the new ID. 
May 2016

29000 mi
Burning oil. Blue smoke from exhaust, and low oil levels between oil changes. Shop suspects that a software issue caused higher-than-necessary vacuum pressure and issue would be fixed with SW update. Have not noticed symptoms since. 
Mar 2017

37000 mi

US $200
Windshield washer fluid reservoir was leaking and needed to be replaced. Replace trim around automatic cruise control sensor under front bumper. 
Sep 2017

41000 mi

US $10
Blower system stopped functioning. Performed self-diagnosis and found that the blower fuse had blown -- in fact, it appeared quite burnt in the fuse box. Purchased and replaced the fuse. 
Nov 2017

47000 mi
Windshield washer sprayers had stopped functioning again. Found that the hoses had become loose / disconnected. 
Jeep Grand Cherokee in Qatar
Jul 2013 - Jun 2016
Feb 2014

8060 mi
Automatic Liftgate motor failed after that I realized it was a dafective unit from the beginning. 
Jun 2014

12400 mi
There where clicking sound from the sunroof. Sunroof wan't working, easy exit wasn't working; they had forgotten to reconnect a cable during the previous repair. 
Jeep Grand Cherokee in Connecticut, United States
Mar 2013 - Dec 2014
Sep 2013

6000 mi
911 phone malfunction, nav system freeze, misc errors with infotainment system. Replaced nav and infotainment system. Unsuccessful.  
Oct 2013

6500 mi
Chased electrical problem to loose phone antenna connection. Resolved. 
Jeep Grand Cherokee in Pennsylvania, United States
Sep 2013 - Oct 2013
Oct 2013

12000 mi
MIL light was on. Dealer ran code and said fuel filler neck needs replaced. Part on back order. Not repaired yet, was out of Town when this happened. had to drive home 700+ miles. Was a little nervous BSM failure. Error message that Blind Spot system unavailable, service required. Dealer said Blind Spot Module Internal failure and Module needs to be replaced, again part on back order. Worked sporadically on 700 m ride home but not now! iPod would not play when plugged into UCONNECT, device was not recognized, however iPod said it was connected and would not play. A few software updates were performed and seemed to work again 
Jeep Grand Cherokee in Washington, United States
Jun 2013 - Dec 2013
Sep 2013

2000 mi
creaking from panoramic sunroof, rear passenger side. Dealer replaced sunroof frame, and applied silicone adhesive between 2 body panels that were rubbing. 
Jeep Grand Cherokee in Virginia, United States
Jun 2013 - Jun 2014
Jul 2013

1100 mi
Rear hatch handle not installed flush with the body. Drivers seat had X3 indentations in the cushion. Still fighting with dealer for fix. Radio/Nav flashing message. "Vehicle Phone Requires Service" Dealer has since said unit should be replaced. However, did not know about the problem and blew me off initially. Radio TSB was found a week later by the dealer. New radio on back order. Uconnect showed msg "Vehicle Phone Requires Service, Contact your Dealer". Went to the dealer and showed them the TSB. New radio on backorder. Not fixed yet. 
Oct 2013

2200 mi
New head unit installed. All u-connect issues resolved. 
Mar 2014

5000 mi
Drivers seat lumbar had issues. Loud noises coming from seat. 
Jun 2014

6000 mi
Rear backup cam jumpy 
Jeep Grand Cherokee in Pennsylvania, United States
Jun 2013 - Jul 2018
Jan 2014

4500 mi
Two non-recall issues: HVAC system update and radio / backup camera issues 
Feb 2014

5000 mi
Radio replacement for backup camera issues on Jan trip. Update, April: Backup camera still lagging and heat malfunctioning from previous trip. Still waiting for parts to come in / repair to finish. 
Apr 2014

6300 mi
Engine burning oil on startup. Dealer claims there is a known issue, replacing oil pan. 
May 2014

7000 mi
MotorWorld replaced oil pan, but smoking issue became WORSE. M.W. after 2 more trips did not identify the issue and "Could not replicate" - went to Berger. Berger saw smoke first time, drained >1 qt oil M.W. overfilled, smoking stopped. On same trip to Berger as oil smoke issue, Berger reflashed HVAC that MotorWorld did improperly & recalibrated system. Heat/AC seems normal now. Chrysler still working on fix for backup camera "Lag" via software. 
Aug 2014

8000 mi
Chrysler released a uConnect update. Applied update. Backup camera no longer jitters. TSB 08-036-14 REV. A link http://wk2jeeps.com/tsb/tsb_wk2_0803614a.pdf 
Jul 2015

15500 mi
CEL for oil pressure sensor. Replaced under warranty. 
May 2016

26600 mi
Check engine light for oil sensor. Replaced under warranty. Several TSBs / flashes done as well at no cost. 
Jeep Grand Cherokee in Georgia, United States
Mar 2013 - Sep 2014
Dec 2013

8000 mi
TSB/Recall N58 to reprogram instrument cluster and ABS module, tighten a ground wire, to fix cluster blackout and erroneous warning lights, possible loss of ABS function TSB 08-082-13 for air suspension, to eliminate false warning messages 
Sep 2014

16000 mi
Nav/Radio/Controls system failed, was to be replaced after reset didn't help. Then after a month they found they couldn't fix it, and started the buy back process. 
Jeep Grand Cherokee in Colorado, United States
Apr 2013 - Mar 2016
Nov 2013

5400 mi
Recall for updated software. 
Jeep Grand Cherokee in New York, United States
May 2013 - Jun 2018
Dec 2013

4000 mi
RECALL WAS TAKEN CARE OF AND CRUISE CONTROL STOPPED WORKING, STEERING WHEEL SWITCH WOULD NOT ACTIVATE THE SYSTEM, PART ORDERED. WILL HAVE PART INSTALLED DURING NEXT SERVICE. 
Apr 2017

31000 mi

US $100
Replaced entire hid headlight assembly 
Nov 2017

34000 mi

US $451
HID headlight bulb/ballast on passenger side. Driver side had previously failed as well. 
Jeep Grand Cherokee in Massachusetts, United States
Jun 2013 - Jun 2018
Jun 2015

32000 mi
passive entry fails in hot weather 
May 2017

60000 mi
replace water pump 
Dec 2017

66000 mi
replace the aftermarket waterpump with an OEM now that parts are available 
Jeep Grand Cherokee in Michigan, United States
May 2014 - Jan 2016
Jun 2014

10000 mi
Dealership detected leak in right rear shock during an oil change. 
Jan 2016

29000 mi
Oil pressure sensor failed. Reported max pressure causing engine light to come on and disabling the remote start. 
Jeep Grand Cherokee in Colorado, United States
Jul 2014 - Jul 2016
Sep 2014

5000 mi
Wouldn't recognize an SD car into media center 
Feb 2015

13000 mi
Automatic temperature control software reload Intermittent problem with Sirus radio switching over to iPod, then back. Dealer replaced the media control module, which then converted the problem from intermittent to a full failure. They contacted Chrysler to find out how to proceed. Media control module not working properly after previous repair. Dealer got instructions from Chrysler and new part and made second unsuccessful repair attempt. Chrysler now says to replace radio as well--parts on order. 
Mar 2015

16000 mi
Replaced media center to fix radio and iPod connection issues 
Apr 2016

46000 mi
Fuel vapor recirculation solenoid 
Jeep Grand Cherokee in California, United States
Dec 2013 - Jun 2018
Mar 2014

2000 mi
Power steering Pump have to be replaced. 
Oct 2015

20800 mi
Vented seat blower motor have to be replace since the original motor is not working properly. 
Feb 2017

42000 mi
Leaking Coolant 
Jul 2017

50000 mi
Water pump failed and was replaced. 
Jeep Grand Cherokee in New Jersey, United States
Jul 2015 - Apr 2018
Feb 2016

35000 mi
Defective wheel bearing 
May 2016

38000 mi

US $100
Engine light on due to faulty O2 sensor 
Dec 2016

44000 mi

US $150
leaking radiator 
Nov 2017

55000 mi

US $285
noisy tie-rod had to be replaced 
Jan 2018

57000 mi

US $100
non functioning gps/satellite radio antenna 
Jeep Grand Cherokee in Kansas, United States
Jun 2014 - Jun 2015
Feb 2015

9100 mi
Tire balancing continues to be an issue. Taking the vehicle back again for a balance. 
Jeep Grand Cherokee in North Carolina, United States
Dec 2015 - Jan 2017
Oct 2016

22500 mi

US $125
Water pump failure Right rear shock leaking 
Jeep Grand Cherokee in California, United States
Feb 2013 - Mar 2014
Jun 2013

2000 mi
Vehicle keeps giving a message the the "air suspension is cooling down, please wait". Happens within 5 miles of first cold start of the day. The remote keyfob to open the liftgate requires 4 clicks instead of the normal 2 clicks. Liftgate was out of alignment. Required a body shop to correct problem. 
Aug 2013

2300 mi
Since the vehicle was about 2 weeks old, the remote keyfob requires 4 clicks instead of 2 to operate the liftgate. Vehicle has been back 3 times for this problem. Jeep still doesn't know how to repair this problem. 
Mar 2014

5000 mi
A TSB was done for the transmission. 
Jeep Grand Cherokee in North Carolina, United States
Sep 2016 - Jun 2018
Jan 2017 Car runs perfect. Lots of rattles.....that's what car was in for. One rattle still remains in the moon roof. Dealer says they can't repair. Chrysler engineering working on solution. 
Feb 2017

21000 mi
Rattles coming from the engine compartment. Technician worked for three days and finally found two pipes making the rattling noise. He put padding between them then tied them together and wala.....noise gone. I was impressed the tech stuck with it so long and even more impressed the dealer let him. Of course the dealer gets paid from Chrysler. 
Jeep Grand Cherokee in British Columbia, Canada
Jan 2015 - Feb 2015
Feb 2015

18600 mi
blue smoke problem at cold start, parked on incline vibration noise from front of dash, at highway speed oil leak 
Jeep Grand Cherokee in Colorado, United States
Nov 2013 - Sep 2018
Aug 2017

21000 mi

US $120
Turn signal multifunction switch failed. 
Jeep Grand Cherokee in Colorado, United States
May 2015 - Jun 2018
Jan 2017 Replaced water pump under warranty 
Jan 2018

41000 mi
Rear Main Seal 
Jeep Grand Cherokee in Texas, United States
Mar 2014 - Dec 2016
Jul 2014

6200 mi
Brake fluid leaks, break red light on dash. ABS HCU module replaced. Jeep would not go into gear, have to move back and forth to get it in gear. Performed BCM flash per RRT 14-050 18-19-02-P9 Module , body control reprogrammed. Adaptive Cruise control and cruise control would turn itself off. Problem was related to defective ABS HCU module which was replaced 

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2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Mar 2013 - Jul 2018
Apr 2014

20000 mi
Oil pressure sender replaced. 
Jul 2015

47800 mi

US $100
Primary fuel pump died. 
Apr 2018

89000 mi

US $800
ABS module needed replacing Oil pump replaced due to oil pressure control circuit stuck off (engine warning light was coming on sporadically). Two days later: Driveshaft replacement do to CV joint that went bad. 
Jeep Grand Cherokee in California, United States
Nov 2013 - Mar 2018
Jan 2014

12300 mi
fixed a loose connector on an interior LED 
Jeep Grand Cherokee in Arizona, United States
Sep 2013 - Apr 2017
Oct 2013

5800 mi
Transmission overheats when towing an RV weighing less than 3,500 lb. Vehicle is rated to tow 6,000 lb. Updated software. 
Jan 2014

10700 mi
Car was taken in for recall fix plus continued transmission overheating issues pulling RV trailer. Dealer said computer fix for recall should fix overheating. Haven't pulled RV since but transmission ran at 240 degrees in mountains. 
Jul 2014

25000 mi
Transmission overheated while traveling on interstate, NOT towing a trailer. Temperature topped at 273. Updated software. Dealer finally contacted manufacturer for possible resolutions on overheating transmission problem and they finally got it fixed. Fourth visit for this issue. Replaced a valve in the transmission. 
Nov 2015

59300 mi
Torn drive shaft boot No power to 12v outlet in center console 
Jan 2016

65000 mi

US $195
Fuel injection flush 
Jeep Grand Cherokee in Texas, United States
Nov 2013 - Apr 2018
Oct 2014

11000 mi
Upgraded to latest software version to correct "car phone not working" problem. Problem still exists after visit. 
Jeep Grand Cherokee in Oklahoma, United States
Aug 2013 - Jun 2016
Oct 2013

1800 mi
ABS and traction control lights on in instrument cluster. Replaced ABS module which did not resolve the problem. Vehicle may be covered by Chrysler recall N58. Awaiting notification from Chrysler. Fault code indicating fuel pressure sensor out of range. Dealer replaced fuel pressure sensor. Unknown if this resolved the issue because of other issue with ABS and traction control. 
Nov 2013

3000 mi
Notified Chrysler Customer Service of unresolved issues. They finally got technical expert in contact with technician at dealership. After two days of troubleshooting, identified improper wiring connection in engine compartment. Resolved. 
Jeep Grand Cherokee in Alabama, United States
Jul 2014 - Sep 2017
Sep 2014

2000 mi
Suspension noise when going over small bumps, dealer replaced rear shock mounts as per TSB. 
May 2015

11600 mi
MIL illuminated due to bad oil pressure sensor/ 
Jeep Grand Cherokee in Florida, United States
Aug 2016 - Jun 2018
Sep 2016

30000 mi
Electrohydraulic power steering pump leaking oil badly. 
Nov 2016

31400 mi

US $80
Check Engine light on. EVAP emissions codes. Spring-loaded fuel filter seal was gunned up and not fully closing. 
Jeep Grand Cherokee in Texas, United States
Feb 2013 - Jun 2016
Jul 2013

6000 mi
Backup Camera shorted out within a week of purchase. Still not fixed, very frustrating. Engine/Powertrain are solid. 

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2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Pennsylvania, United States
Jun 2013 - Jun 2018
Dec 2013

5000 mi
Heated mirror RHS - not heating - RHS front door pocket light not working 
Oct 2015

20200 mi
Rear shocks were leaking and replaced 
Apr 2018

31000 mi

US $830
Entertainment / radio / GPS kept rebooting and would not function 
Jeep Grand Cherokee in South Carolina, United States
May 2013 - Jan 2015
Aug 2013

4300 mi
All dash icons lit up without prompting. A defective ABS module was replaced as well as the navigation system was re-programmed. 
Nov 2013

8000 mi
Navigation system froze up. 
Jeep Grand Cherokee in North Carolina, United States
Mar 2013 - Dec 2014
Aug 2013

7500 mi
Transmission shifted rough, lagged, hesitated, slammed gears. TSB performed. 100% different vehicle after update. Corrected all issues. 
Sep 2013

11000 mi
Radio updated to allow AC to turn on when remote starting 
Oct 2013

11900 mi
Transmission reflash. Still needs work 
Feb 2014

16500 mi
Many electrical faults: camera glitches, lock/trunk button don't work consistently, seat memory shuts off radio, trans shifted rough(only issue here fixed). Radio unit was replaced. All issues persist. Was in shop for 15 days. Recall work performed to correct check engine light when remote starting. Dealer tightened a ground wire bolt. CEL no longer comes on, but remote start remains iffy. Sometimes it works, sometimes it doesn't. Many electrical faults: camera glitches, lock/trunk button don't work consistently, seat memory shuts off radio, trans shifted rough(only issue here fixed). Radio unit was replaced. All issues persist. Was in shop for 15 days. 
Jul 2014

24700 mi
Rough Shifting. Valve body being replaced. seat clicks when hitting bumps. Replacing seat rails. 
Nov 2014

33300 mi
Seat rack loose. Causes rattles. 
Jeep Grand Cherokee in Michigan, United States
Apr 2013 - May 2016
Sep 2013

4000 mi
Issue: Interior rattle noise at 1100 rpm while in gear (not neutral). Root cause was loose part number stickers on the back of the inside of the glove box. By removing the upper plastic owner's manual tray, I gained access to remove them. 
Apr 2015

23500 mi
Sway bar mounts had deteriorated and were causing vibration noise inside the vehicle when driving over bumps. 
Dec 2015

31749 mi
Both windshield washer nozzles on the hood were replaced. The passenger-side nozzle had quit working altogether. Dealer said the driver-side nozzle was starting to crack, so it was replaced, too. Covered under warranty. Also two recalls. 31,749 miles: Both windshield washer nozzles on the hood were replaced. The passenger-side nozzle had quit working altogether. Dealer said the driver-side nozzle was starting to crack, so it was replaced, too. Covered under warranty. 
Jan 2016

22300 mi
Dealer replaced air compressor for air suspension under warranty. Issue was that vehicle said, "Service Air Suspension Immediately," and the suspension would no longer raise or lower. 
Mar 2016

34000 mi
Power steering system was leaking. Dealer found upon inspection and repaired under warranty. Replaced rack and pinion because seals not sold separately. Handle to spare tire compartment broke off. Was trying to get jumper cables on a cold day when the handle snapped off. Dealer replaced handle under warranty. 
Jeep Grand Cherokee in Nebraska, United States
Jul 2013 - May 2016
Feb 2014

6100 mi
Loud noise heard during cold start-up. Delete replaced water pump but that was not the problem. Return trip for radios flush because dealer topped off with wrong coolant. Problem ended up being the belt tensioner 
Jul 2014

10000 mi
TSB Updates to PCM module 
Jan 2015

7200 mi
Squeak from pully. Replaced under warranty 
Feb 2015

17100 mi
Power steering fluid was low. Apparently leaking into boots. Replaced front end. No problem since Smelled radiator coolant. Dealer did test and found leak. Replaced radiator core. 
Mar 2015

18000 mi
Intermittent problems with radio freezes and restarts 
Dec 2015

26000 mi
Door actuator lock needed to be replaced 
Jeep Grand Cherokee in California, United States
May 2014 - Apr 2015
Jul 2014

16300 mi
hard 1/2 up and down shift, there's a "bump." Dealer performed TSB update replaced valve body/reprogrammed TCM. Climate blower motor failed at 16603 miles. Dealer to replace 
Sep 2014

18000 mi
cont. hard 1/2/3 up-downshift despite prev valve body replacement. Replaced with "updated valve body". fix completed. rubbing noise on R driver side/front when turning right. replaced shock mounts (all 4) - still presented noise. Replaced sway bar (r) noise stopped. "Key Fob Left the Vehicle" message when passenger exists car (stopped/not in park). key fob failed to unlock doors - causing security alarm to go off. battery replaced/system flashed - "KF left vehicle" still occurs occasionally. 
Nov 2014

19400 mi
rattle in the headliner from the moon roof bracket lumbar support in driver seat "squeaking" sound while driving and sitting. 
Feb 2015

21600 mi
for the third time, hard 1/2/3 up-downshift despite prev 2 valve body replacements. power steering reservoir completely empty - no under leaks detected. "next track/station" control button on steering wheel (behind on the l side) stopped working. 
Apr 2015

23000 mi
Addiitonal squeaks/creaks from driver seat only, while driving. Rattling again from moon roof bracket in head liner, different area than 1st report. 
Jeep Grand Cherokee in New York, United States
Mar 2013 - Jul 2016
Mar 2014

10000 mi
Dashboard warning lights would all go on at the same time and traction, back up sensors, abs and other modules would stop working sporadically. Experienced issue only once before receiving recall notification. 
Jeep Grand Cherokee in Michigan, United States
Jul 2013 - Oct 2015
Apr 2014

11000 mi
Msg on screen - Phone requires service. Also some odd behavior when in radio mode. 
Jeep Grand Cherokee in Minnesota, United States
Feb 2014 - Jul 2018
Sep 2015

7000 mi
replaced rear shock absorbers because of clunky sounds 
Jeep Grand Cherokee in Utah, United States
Apr 2013 - Jun 2016
Jun 2013

3000 mi
Emits blue smoke from exhaust on start up. Chrysler advised replacing PCV valve. Has reduced but not cured the problem. 
Aug 2013

5000 mi
Dealer diagnosed exhaust smoke as caused by leak of coolant into cylinders. Replaced both cylinder heads. 
Dec 2013

8000 mi
Dealer performed recall - installed software - resulting in instrument cluster failing. Dealer ordered parts and replaced instrument cluster. 
Jul 2015

29700 mi
The display suddenly said "press clutch and push start button" and very hard to start. Displayed multiple errors. Check Engine light came on. Dealer said there is a star case for this. Found a short in electrical system. 
Apr 2016

38300 mi

US $200
Radar dome on front of vehicle became misaligned, rendering forward collision warning and adaptive cruise control systems unreliable and resulting in multiple repeated error messages being displayed. 
Jeep Grand Cherokee in Illinois, United States
Apr 2013 - Mar 2016
Jun 2013

1000 mi
GPS navigation system faulty. 
Dec 2013

4000 mi
Replace radio and GPS and communications components, underwarranty. Fix alternator cable grounding. Upgrade software via Flash for Nav/Radio/Control systems. 
Jeep Grand Cherokee in Illinois, United States
Feb 2014 - Aug 2014
Aug 2014

4000 mi

US $9
AIR SUSPENSION MODULE WENT OUT AND HAD TO BE REPAIRED 
Jeep Grand Cherokee in New York, United States
Mar 2013 - Sep 2013
Apr 2013 Car died while driving, not even flashers available. Dealer reported ABS module failed, replaced. Car died again in middle of road while wife driving and 5-year-old in car. Car went haywire - wipers on, dash blank then lit up. Bad ground found. Dealer put 100 miles on to test, said it was good to go. 
May 2013 Wife received Service 4WD Message. Dealer replaced 4WD transfer case control module. Tested another 160-170 miles and returned car to us as fixed, safe. Service 4WD Light on again. Car stereo/Nav was cutting out while driving back to dealer -- this is what happened when car first died. Car is still at dealer at this point, we are filing for Lemon buyback. 
Jun 2013

2000 mi
Dealer replaced Transfer Case and selector switch - something about clutches being too tight as determined by Chrysler STAR engineers. Vehicle has been as designed since then, but was in shop for a LONG time with this one. 
Sep 2013

2000 mi
Transmission shifting rough at times, felt like it was slipping at others. There is now a TSB out for this, but since Chrysler was buying it back and the dealer was 25 miles away, we just dealt with it until turn-in. 
Jeep Grand Cherokee in Colorado, United States
Apr 2014 - Apr 2014
Apr 2014

10000 mi
Transmission jerking from acceleration and deceleration. 
Jeep Grand Cherokee in Virginia, United States
Apr 2013 - Apr 2018
Oct 2013

7000 mi
October 2013 dealer updated the UConnect software to v13.38.52, which rectified almost all issues; some remain. EVIC (instrument cluster) will soon get updated software. Otherwise vehicle has been trouble-free and reliable. 
Nov 2013

9000 mi
Buggy UConnect despite software updates. Buggy EVIC (instrument cluster) despite software upgrades. Buggy FWC (Forward Collision Warning) despite software upgrades. Dealer seems to need upgrades to his staff. 
Apr 2014

19300 mi
"SERVICE AIRBAG SYSTEM" was displayed on the EVIC (instrument cluster). 
May 2014

20000 mi
Triple failure: no cruise control; LCD alerts me to have telephone system repaired; message says that driver's seat belt is not buckled. "service airbag system" message appears again; dealer purportedly had fixed it. I hate this car. Defective airbag sensor under front passenger seat resulted in loss of cruise control and threat to telephone service. New sensor is working properly for the last three weeks. My fingers are crossed. 
Sep 2014

32000 mi
UConnect. Dealer installed latest firmware, which did not fix all failings. 
Nov 2014

34000 mi
1. Two factory recalls. 2. Technician "CND"(could not duplicate) faults of ACC (accident collision avoidance system) and UConnect (factory radio-navigation) system. 
Apr 2015

41500 mi
Under warranty, Jeep replaced the transmission's valve body. 
Sep 2015

44000 mi
The transmission would only work in third gear. Under Jeep warranty, a Jeep dealer replaced the original transmission, which had been repaired in April, with a remanufactured transmission, but failed after 2,000 miles for the same problem. 
Dec 2017

72000 mi
Front and rear drive shafts and couplings 
Jeep Grand Cherokee in Connecticut, United States
Apr 2013 - May 2014
Jun 2013

2000 mi
Uconnect not working properly, VR button unresponsive, have to replace computer The Uconnect computer was replaced, then a newer version software was installed 11.13 because of on going issues. 
Nov 2013

7000 mi
Uconnect software reload 3rd time. The phone would not pair up, losing radio presets, nav slow to respond etc. Software went from version 13.19.0 to 13.38.52, things work much better. 
Dec 2013

9000 mi
loaded software version 13.48.3 to correct issues with previous version 
May 2014

12000 mi
recall preformed, software updates, updates did not resolve issues 
Jeep Grand Cherokee in Illinois, United States
Jan 2014 - Oct 2018
Nov 2014

6000 mi
CEL lit up on a cold dark night. Went to the dealer the next day. They said the transmission valve body needed to be replaced. Got car back 4 days later. Shifts much smoother. But transmission drain pan is leaking so I have to go back. 
Apr 2015

9200 mi
SERVICE SHIFTER message appeared. Vehicle ran rough and could not shift into park. Left me stranded on the side of the road late at night. Towed to dealer for valve body replacement -- the second time this part was replaced. 
Mar 2017

21000 mi
Check engine light came on. Dealer worked on it for 4 days and replaced the oil pump and rear main seal. So far so good. I've never had a car that needed a new oil pump. 
Apr 2017

21422 mi

US $100
Weather warmed up. Noticed rattling noise, seemingly random, with windows down. Crawled around and noticed that right rear-most muffler hanger was not reinstalled after major repair from previous month. Returned to dealer. They said "that wasn't it", "had to use Chassis Ears", "probably rock in front left brake dust cover", "that'll be $150, please and thank you". Noticed left rear shock was leaking, apparently leaking for some time. Dealer didn't tell me during previous visit. Called and set up another appointment. I said "one of my shocks is leaking". Received automatic email from dealer which stated "customer states left rear shock is leaking". Dealer read my mind! Extended warranty covered cost after $100 deductible, but would only replace ONE shock. I thought these had to be replaced in pairs! I'm done with Chrysler and Wickstrom Jeep in Barrington, IL. 
Dec 2017

25000 mi
Around 0 degrees outside. Got "Service Air Suspension System Immediately" error message when I started the engine. Scheduled a trip to the dealer. When I showed up they said "moisture in air suspension froze", "to be expected given the weather", "nothing they could do", but "still safe to drive". I sure wish they would have told me that over the phone and saved me the trip. 
Oct 2018

28087 mi
Paddle shifter activated on its own during normal driving, downshifted to first and stayed there. Could not cancel using the right paddle shifter. Shifting to Park and then back to Drive worked for a short distance but would happen again. Good thing I was on a side street when this happened. Towed to the dealer. You should have seen the faces of the tow truck driver and service writer when I explained the problem. Dealer called Chrysler Engineering, then replaced paddle shifter and entire steering column module (clock spring) over 7 days. 
Jeep Grand Cherokee in Vermont, United States
Apr 2013 - Dec 2015
May 2014

13900 mi

US $40
Replace infotainment head unit 
Aug 2015

24100 mi
Head unit finally upgraded to my satisfaction. About the 8th update over 2-1/2 years. 
Oct 2015

27000 mi

US $450
Replace tear shocks 
Jeep Grand Cherokee in Illinois, United States
Oct 2013 - Sep 2015
Jul 2015

23000 mi
UConnect compatibility with Samsung Mobile phone. Updates to UConnect not working correctly. Claim that phone is no longer supported. 
Jeep Grand Cherokee in New Jersey, United States
Mar 2013 - Oct 2014
Jun 2013

3000 mi
Rear load leveling shock absorbers had to be replaced. 
Sep 2013

9000 mi
HVAC didn't return to previous setting after remote starting vehicle. Poor downshifts 
Dec 2013

13000 mi
Recall N58. Reprogram Instrument Cluster & ABS. Module / Alternator Ground Wire. 
Jun 2014

21000 mi
Left Front Backing plate was loose. 
Jeep Grand Cherokee in Maryland, United States
Sep 2013 - Jan 2016
Feb 2014

6600 mi
Air suspension. Module, shock, and finally control and pump unit. 
Jeep Grand Cherokee in Alaska, United States
Aug 2013 - Jun 2018
Jun 2015

14000 mi
Replaced ORC module. This has been an active recall for about a year but they never had the part. 
Jeep Grand Cherokee in New Mexico, United States
Nov 2013 - Aug 2017
Jan 2014

2000 mi
delayed down shifts and up shifts intermitantly HVAC multiple issues. Doesn't maintain temperature, doesn't cool down when necessary. Doesn't redirect air when necessary 
Dec 2014

12000 mi
have had thump on start up which they didn't find however they did several flash "Upgrades", now the doors don't unlock properly and the alarm goes off if I unlatch at the tail gate. 
Aug 2015

19000 mi
passanger seat recliner malfunctioned 
Nov 2015

22700 mi
Blue tooth connectivity with sound system malfunctioned; would not automatically recognize cell phone. Radio block replace as it coded a fault 
May 2016

28000 mi
The radio was replaced for the second time in about 9000 miles. The bluetooth connection stopped working. Reprogramming was attempted but was unsuccessful. Unit was replaced. 
Aug 2016

31000 mi
What appeared to be a rattle in the dash was actually a cover for wiring going to the rear view mirror. It took hours for technicans to locate! 
Dec 2016

36000 mi
There was a clunking toward the rear when the car was warm. Was told that there is a service bulletin about same. Bushings were replaced an modification was performed 
Jeep Grand Cherokee in Michigan, United States
Dec 2014 - Jul 2016
Jul 2016

32000 mi
Dashboard went momentarily blank (and the a/c quit working). Everything went back to normal after about 10 seconds. 
Jeep Grand Cherokee in Illinois, United States
Sep 2014 - Mar 2016
Sep 2014

4000 mi
Defective headlight on one side had to be replaced. 
Jeep Grand Cherokee in Idaho, United States
Jul 2015 - Jun 2018
Dec 2015

20000 mi
Broken rear shock absorber. To be replaced under warranty. Part on order. Check engine light on. Plus car will not stay in ECO mode when selected. 
Jeep Grand Cherokee in North Carolina, United States
Nov 2013 - Apr 2018
Aug 2014

19600 mi
Dealer performed a software update which rendered HVAC inoperable. Took two trips to correct. Dealer fault, not manufacturing defect 
Jeep Grand Cherokee in Virginia, United States
Sep 2013 - Nov 2014
Jul 2014

11300 mi
Software upgrade 
Jeep Grand Cherokee in Minnesota, United States
Jul 2016 - Jun 2018
Jun 2018

47000 mi
Oil filter neck was leaking. Was replaced. 
Jeep Grand Cherokee in Maryland, United States
Apr 2017 - Jun 2018
May 2017

37000 mi
Navigation GPS was off. Ordered a new radio. As of this writing its been over a month and it's back ordered. 
Aug 2017

43000 mi
New radio came in to fix my issue with the GPS not working. Dealer replaced radio and updated the software while there. 
Jeep Grand Cherokee in Michigan, United States
Feb 2017 - Jun 2018
Jun 2017

29800 mi
Metallic rattle towards the rear of the panoramic sunroof that occurs intermittently while open or closed. Dealer checked the attachment bolts and found them all to be tight. "Insulated" the drain tray but the rattle returned later that day. Issue was not resolved on first trip. 
Jeep Grand Cherokee in North Carolina, United States
Aug 2014 - Jun 2018
Jun 2016

11000 mi
Oil pressure sender needed to be replaced. 
Jeep Grand Cherokee in Arizona, United States
Dec 2014 - Jan 2015
Dec 2014

9000 mi
Updated "flash" on 8 speed transmission. TSB repairs: updated flash on transmission,replace overhead map light, install moisture protection boot on master brake power unit. 
Jeep Grand Cherokee in New Jersey, United States
Aug 2014 - Sep 2015
Jul 2015

12200 mi
Replace sensor 
Jeep Grand Cherokee in Michigan, United States
Aug 2014 - Jun 2015
Sep 2014

2000 mi
Leak in fitting at compressor 
Jeep Grand Cherokee in Pennsylvania, United States
Aug 2013 - Jul 2016
Dec 2013

11000 mi
Flashed TCM and updated software 
Jan 2014

20500 mi
Driver rear door trim piece was lose, replaced with new piece 
Nov 2014

21000 mi
Power steering wasnt working. Dealer ran diagnostics, ended up being a loose ground cable to the electric power steering pump, no parts replaced. 
Dec 2014

22000 mi
Noticed a small oil leak, drove to dealer. Dealer found a leaking oil cooler housing and oil filter housing leaking. Replaced housings, as well as upper and lower intake gaskets. 
Jul 2015

31200 mi
Transmission was shifting hard when going from 8 to 7 and 6 gears. Dealer reflashed TCM, performed quicklearn. Issue seems to have gone. 
Jeep Grand Cherokee in Virginia, United States
Sep 2013 - Jun 2018
Oct 2016

62000 mi
MIL indicator lit. OBD diagnostics said cylinder 2 misfire. Replaced valve follower and rocker arm. 
Jeep Grand Cherokee in Virginia, United States
Nov 2014 - Dec 2014
Nov 2014

5000 mi
Wheel well trim was peeling away from the vehicle 
Jeep Grand Cherokee in Indiana, United States
Oct 2014 - Sep 2018
Jun 2016

47000 mi
I noticed a "ticking" sound coming from engine after returning from a trip. Took to dealership and found out the passenger cylinder head needs replaced! Covered under powertrain warranty & jeep extends to 150 or 10 yrs for these 3.6L heads. 

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2014 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 8-speed shiftable automatic AWD

Jeep Grand Cherokee in Washington, United States
Jul 2013 - Apr 2017
Mar 2017

68000 mi
HVAC blows warm on one side and cold on the other. Too expensive to repair. 
Jeep Grand Cherokee in Connecticut, United States
Sep 2013 - Mar 2016
Mar 2015

18000 mi
oil leak, 
Jeep Grand Cherokee in Virginia, United States
Jan 2014 - Mar 2016
Jul 2015

24300 mi
The AC wasn't getting cold. The condensor was replaced due to a leak. 
Jeep Grand Cherokee in Saudi Arabia
Jul 2016 - Dec 2016
Aug 2016

29940 mi
Stabilizer has a fatal design error, every 35000 km has to be replaced otherwise it's swaying on the highways. I'm going to send it back to the car lease company soon. 
Jeep Grand Cherokee in Iowa, United States
Jan 2015 - Jun 2018
Sep 2015

19000 mi

US $60
Engine service soon light. Diagnosis at the dealer indicated need to replace the thermostat, engine not warming up quick as it should have. Thermostat replaced under warrantyrnThey also reported need for alignment which I paid about $60 for 
Jeep Grand Cherokee in Washington, United States
Aug 2013 - Jul 2015
Dec 2013

5000 mi
All of the warning light came on and would not turn off. A known issue. A TSB and a recall was reported. 
Jan 2014 Rough shifting. Computer did not know when to shift. Re-flashed with new software. Problem still comes and goes. 
Feb 2014

6700 mi
Engine light came on: could not figure out what the cause was. did evap leak test and was not the issue. They thought it was a software issue. was in the shop first time for 1 day and was not fixed. 2nd time they had it for 10 days. 
Jeep Grand Cherokee in New Jersey, United States
Feb 2014 - Jan 2017
Sep 2014

3000 mi
The radio/HVAC/phone display screen went black, no control over anything. Several restarts did nothing. After a few hours it starting working again. Not worth a trip to the dealer for an "unable to duplicate customer concern no codes found" diagnostic. 
Feb 2015

6100 mi
The Jeep's door striker was adjusted when I had the oil changed last month. The latch was catching and rubbing when opening the door. 85% improved. The screen issues has not reappeared and no codes when found...of course. 
Jeep Grand Cherokee in Nebraska, United States
Jul 2013 - Jul 2016
Aug 2013 Applied TSB. 
Nov 2013

6000 mi
A second TSB applied for transmission shifting. 
Dec 2013

7000 mi
Cowl trim cover loose. 
Jan 2014 Cowl, hood noise. Dealer researched a STARs issue on related problems. Retorqued hood bolts. 
Feb 2014

8000 mi
Nasty squeak from cowl area on driver side. 
Mar 2014

9000 mi
Nasty squeak from cowl area on driver side. Finally resolved by replacing hood pins per a TSB on 2012-2013 JGCs. 
Feb 2015

26000 mi
Passenger side seat belt and retractor assembly replaced. Truck jack was replaced after if collapsed during a tire change. TSB to recalibrate the shift points for transmission. Hivac system flash. 

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2013 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Oklahoma, United States
Jul 2015 - Dec 2015
Dec 2015

56000 mi
The cruise control module quit working. 

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2013 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 5-speed shiftable automatic AWD

Jeep Grand Cherokee in United Arab Emirates
Jan 2014 - Sep 2014
Sep 2014

6200 mi
Fuel System - Car misfires and at times it stalls when accelerator is pressed. Throttle Body and sensor changed. 

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2013 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Missouri, United States
Dec 2015 - Oct 2017
Sep 2017

85000 mi
Starts, then immediately stops. Cycling the start/stop button allows it to start again and run. dealership has had it 5 times and still no official diagnosis other than wanting to charge me $500 for changing key fobs. I did not allow them to do that, as costs for fobs and resets are <$250. And they were giving me a "deal". 
Jeep Grand Cherokee in Colorado, United States
Mar 2015 - Dec 2015
Apr 2015

25000 mi
Broken passenger windshield spray nozzle Vertical trim on passenger door falling off. 
Jun 2015

30000 mi
QuadraLift and other systems became unresponsive during road trip. Could not wait for 3-5 day repair at dealer. Need to schedule another visit. 
Dec 2015

38000 mi
Water pump failed Technician did not correctly plug in cooling fan during previous repair. 
Jeep Grand Cherokee in Michigan, United States
Jun 2013 - Sep 2014
Jul 2013

8000 mi
Crackling noise while driving at high speeds 
Aug 2014

19000 mi
Door lock quit working 
Jeep Grand Cherokee in Pennsylvania, United States
Jun 2016 - Jun 2017
May 2017

56000 mi

US $785
new rotor and pads vacuum repaired 
Jeep Grand Cherokee in Washington, United States
Mar 2013 - Apr 2014
Sep 2013

4000 mi
Manufacturing defect-wood trim on dash didn't have finished edge from factory. 
Jeep Grand Cherokee in Virginia, United States
Oct 2017 - Jul 2018
Jul 2018

90000 mi

US $430
Took the Jeep into shop here in Winchester VA (Dealer: Safford of Winchester) to diagnose a problem with a very rough and clunky shift. They said I needed a $430 Transmission Flush service and that would resolve the problem. I agreed. However the problem still persist and now I am told that it’s the Rear Differential and it will cost $4350 to repair. For this and other reasons, I do NOT recommend anyone ever go to this dealer for service... they are HORRIBLE, 

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2013 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Georgia, United States
Oct 2017 - Jun 2018
Feb 2018

245000 mi

US $2100
Transmission failed. Would not shift from lower gears. 
Jeep Grand Cherokee in Texas, United States
Jan 2013 - Apr 2018
Feb 2015

37000 mi

US $200
Tire pressure sensor had to be replaced due to malfunction. 

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2013 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Colorado, United States
Sep 2012 - Jun 2018
Dec 2013

17000 mi
Replaced two pieces of trim that were warped from the factory. 
Jun 2015

36000 mi
Engine Temp gauge was inaccurate. The fix was not successful so I am taking it in again in a week. 
Feb 2018

57000 mi
Alternator replaced as it began to fail. Paid for under recall, no out of pocket expense. 
Jeep Grand Cherokee in West Virginia, United States
Mar 2017 - Jun 2017
Jun 2017

120000 mi

US $3
Replaced cracked windshield washer sprayer 
Jeep Grand Cherokee in Indiana, United States
Nov 2014 - Mar 2016
May 2015

47000 mi
Rear spoiler fell off the vehicle. Plastic fell apart and dealer broke it more trying to get pictures to submit to Jeep then denied the claim. Dealer is fixing after I made a big deal about it 
Nov 2015

63000 mi

US $100
Short issue where ACC fails which disables the air suspensions, 4 wheel drive, ABS, and all over systems. 
Dec 2015

64000 mi

US $156
ABS Wheel Speed Sensor was replaced from November service after part was ordered. 
Jan 2016 Took the vehicle in to get looked at for loss of coolant and loss of power steering fluid. Showed tech where leak was behind the water pump. I was told until it gets worse then he wasn't going to take it apart. 
Jeep Grand Cherokee in South Dakota, United States
Jun 2012 - Mar 2014
Apr 2013

8300 mi
R&R right rear shock absorber 
Jun 2013

10000 mi
Passenger side headlight HID bulb was operating sporadically. Dealer had to order the part. Replaced. 
Feb 2014

19000 mi
Replace one key fob which was not being detected by the vehicles system. Problem diagnosed. Key FOB ordered and replaced the following afternoon. 

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2013 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in Wisconsin, United States
Sep 2015 - Jun 2018
Dec 2015

20000 mi
Re flash transmission with updated software. Attempted repair did not correct issue. There may be another update available, dealer will contact manufacturer for additional software updates. 
Mar 2016

21000 mi
Dealer replaced cracked interior trim panel. 

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2012 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Massachusetts, United States
Dec 2013 - Nov 2014
Nov 2014

59000 mi
Small antifreeze leak. My mechanic had it for 2 days and couldn't find the source of the leak. Intermittent leak. I recently traded it in. 

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2012 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Mar 2012 - Aug 2013
Apr 2012

701 mi
Refitted heat shield on exhaust system, noise now gone. Refitted heat shield on exhaust system, noise now gone. 
Jun 2012

3100 mi
Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. Slight drive line vibration, dealer informs software issue with transfer case, no fix available as yet. 
Jan 2013

9300 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. 
Feb 2013

10000 mi
All sounds from instrument cluster have died. So no turn signal or park sensor sound. New instrument cluster required, has to come from the USA. On order for six weeks so far. 
May 2013

12400 mi
Back to the dealer to find out where the instrument cluster is, its now another 6 weeks or so down the track. No stock in the USA was the reply, so I am still waiting. Not good pr for the jeep brand. 
Aug 2013

14880 mi
20,000 km service done and finally got the new instrument cluster fitted, even then they installed the wrong kms into it. It went from 24K to 18K as well as zero engine hours. Exceptional professionalism from the Jeep Dealer. 
Jeep Grand Cherokee in Germany
Jan 2014 - Mar 2018
Feb 2014

11880 mi

€85391
Wasserpumpe mit Thermostat 
Aug 2014

12900 mi
Einbau neue Hinterachse TÃrverriegelung Ãber Heckklappe ohne Funktion 
Jeep Grand Cherokee in Queensland, Australia
Jul 2012 - Nov 2012
Aug 2012

1640 mi
rubbing noise from rear wheel. they attempted a "temporary fix hoping it would go away" guess what, it didn't. New rear brake sleeve ordered from US. rough area of door opening - paint not applied and rough finish passenger side door sill trim defective on metal "Jeep" insert They "think" the AC's TX valve needs replacing. used it for the first time at the weekend - vehicle less than 2 months old and it's already broken. Also, the sat nav, uconnect, hdd all failed within 20 days of ownership. 
Oct 2012

3720 mi
new brake sleeve installed new door sill trim installed new audio system installed 
Nov 2012

3720 mi
rough area of door opening never fixed AC TX valve never fixed, but AC worked 

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2012 Jeep Grand Cherokee 4dr SUV

turbocharged 187hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New South Wales, Australia
Dec 2013 - Apr 2014
Mar 2014

43400 mi
TX Valve making squeezing sound. 

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2012 Jeep Grand Cherokee 4dr SUV

470-horsepower 6.4L V8 5-speed shiftable automatic AWD

Jeep Grand Cherokee in Maryland, United States
Jan 2017 - Feb 2018
Jan 2018

85000 mi

US $950
Leak in around Oil Cooler 
Jeep Grand Cherokee in Florida, United States
Mar 2012 - Sep 2013
Jun 2012

1000 mi
Carbon fiber trim on dash was improperly installed & required replacement. 
Sep 2012

4000 mi
Front bumper not aligned correctly 
Jan 2013

8000 mi
Rear shock mounts clunking 
Mar 2013

8000 mi
Passenger front window wouldn't close. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Puerto Rico
Mar 2017 - Mar 2018
Dec 2017

33000 mi

US $100
Replaced 16 spark plugs 
Jeep Grand Cherokee in Texas, United States
Jan 2013 - Jan 2018
Feb 2013

5200 mi
Radio and Navigation all went out. Radio head replaced. 
Feb 2014

17000 mi
Water pump leak....Replaced water pump 
Jeep Grand Cherokee in Arizona, United States
Jul 2012 - Sep 2013
Jul 2013

9000 mi
Dealer found loose clips in the panoramic sunroof. Re-torqued to factory specs, rattle gone. 

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2012 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Florida, United States
Jan 2012 - Dec 2017
Oct 2015

59000 mi
Windshield washer nozzle broken. Became brittle from engine heat and broke off from tubing under hood. 
Jeep Grand Cherokee in Texas, United States
Jan 2012 - Mar 2018
Feb 2014

30400 mi
Code indicating faulty EGR mapping flashed CPU 
Aug 2014

36000 mi
Leaking water pump and thermostat 
Nov 2014

39700 mi

US $500
Faulty fuel pump relay which caused the ABS and TIPM module to go bad. Replaced ABS module and installed work around for faulty fuel pump relay. W/o work around would have been towed. 
Feb 2018

72000 mi

US $3000
Air supply lines were replaced as the system was leaking and the front suspension sagging 
Jeep Grand Cherokee in Minnesota, United States
May 2012 - Jul 2017
Oct 2015

32000 mi
Lifters were rattling. All 16 lifters replaced on the Hemi. 
Jul 2017

51000 mi

US $100
A/C was not cold, very low air flow. A/C system was evacuated and recharged, no leaks were found, but dye was added to help out with future leak detection. 
Jeep Grand Cherokee in California, United States
Jul 2011 - Apr 2014
Aug 2012

11200 mi
The rear view mirror fell off because the part holding the mirror got soft in the heat and let the mirror fall and break. After replacing parts the mirror fell off again. Second time it seems to be staying in place. Heat is the problem. 
Dec 2012

12000 mi
left exhaust manifold cracked 
Oct 2013

16000 mi
All electrical controls on the drivers door went inoperative. 
Nov 2013

16300 mi
All drivers door systems stop working at irregular intervals. Now the door locking system (solenoid) tries to activate unless I put the door in the unlock position. Then solenoid stops trying to engage. 
Feb 2014

17000 mi
Windscreen cracked in the middle of the windscreen and was determined to be a stress crack. Windscreen replaced under warranty. 
Apr 2014

18000 mi

US $219
Engine shuddered after start up as if a spark plug was bad or an injector was not working. Spark plugs replaced in previous 2000 miles. Cleared up just before dealer. Dealer switched them to OEM plugs, said must use these. The problem with the door locks continued even after several trips to the dealer that could not duplicate the problem. As I told them, it seems to occur at normal highway speeds and when the road has a number of bumps. We also had a continuous rattle that was diagnosed as a clip of some sort that came loose in the sliding roof area. 
Jeep Grand Cherokee in Alberta, Canada
May 2012 - Jun 2018
May 2012 One of the original key fobs did not work - could not lock or unlock vehicle, open the hatchback door, remote start the vehicle and would not activate the "start mode" when pushing the start button on the dash. 
Jun 2012

1240 mi
Left front tire had damage to the sidewall completely encompassing the full circumference of the sidewall. Rattle coming from roof area when driving. Located noise coming from sunroof/panoramic roof location. I loosened the three screws securing the panoramic roof glass, repositioned the glass slightly, secured the three screws and problem fixed. 
Feb 2013

5260 mi
Coolant leak from around sensor. Resealed sensor and replaced hose clamp that had been installed incorrectly from factory. 
Jul 2013

7320 mi
Found left front shock leaking. Replaced 
May 2014

16740 mi
After moving driver's seat to maximum rear position, one side of seat (right side) would not move while attempting to return seat to normal position. Replaced complete lower ass'y. 
Jun 2015

25420 mi
Water pump leaking - replaced. 
Sep 2015

28520 mi
Had a problem restarting the engine after making a stop during a trip. Able to restart after several attempts and proceeded home. Recall mod that included the installation of an external fuel pump relay and necessary wiring. 
Jeep Grand Cherokee in New York, United States
Aug 2011 - Jan 2018
Nov 2013

53400 mi

US $100
Front sway bar and bushings. 
Mar 2014

62000 mi

US $350
replaced headlight 
May 2014

65000 mi

US $100
actuator for drivers side A/C 
Nov 2014

79000 mi
Water pump and Tensioner 
Feb 2015

83100 mi

US $100
I HAVE REPLACED 17 BULBS IN 3 1/2 YEARS -- FRUSTRATING 
Jeep Grand Cherokee in Pennsylvania, United States
Apr 2012 - Sep 2013
Aug 2013

13900 mi
A hose in the engine bank rubbed up against a fan wheel and caused a leak in the coolant. 
Jeep Grand Cherokee in New Jersey, United States
Oct 2011 - Jan 2018
Feb 2014

31000 mi

US $314
Software update. 
Sep 2015

49000 mi

US $400
Engine lost all oil and seized. Entire powertrain was replaced. Radiator also needed replacement. 
Dec 2017

68000 mi
Recall for break shield. Parts not available. 
Jeep Grand Cherokee in California, United States
Oct 2011 - Jan 2018
Mar 2012

6000 mi
4-wheel drive, traction control, failed 
Sep 2012

20000 mi
loss of throttle power, also throttle pulsing or surging 
Nov 2012

22800 mi
service 4 wheel drive; replace module that controls traction control or "locking differential". once module was replaced next fault reading indicated replacement of "motor kit". motor kit-axle replacement--motor that engages 4WD 
Oct 2014

62200 mi
Misfire on cylinder number 3. Dealer unable to repair. 
Feb 2015

68000 mi
misfire cylinder 3, lifters and cylinder damage 
Jan 2016

72000 mi

US $297
transmission fluid leak. removed transmission pan, replaced filter, resealed, verified repair rear driver air suspension bag failed 
Mar 2017

133000 mi

US $100
water pump failure right rear air bag for suspension leveling and vehicle height adjustment failed, was replaced 
Oct 2017

143000 mi

US $100
upper [suspension component] 
Jeep Grand Cherokee in Moscow City, Russia
May 2012 - Jun 2012
May 2012

6200 mi
Rear shock mounts failed (squeaking and clunking noise). So far three unsuccessful repairs for this. Loud clicking noise with ac on. The dealer couldn't find anything Rear lift gate leaked. Repaired in March (also they had to change the lift gate lock button, since it was broken as well). 
Jun 2012

6820 mi
Horrible clunk when shifting from drive to neutral. The dealer couldn't find anything wrong 
Jeep Grand Cherokee in California, United States
Oct 2011 - Jul 2013
Mar 2012

5000 mi
Blind spot detection monitoring sensor problem. 
Jul 2013

18000 mi
Intermittent blind spot monitor problem never fixed. Dealer said it was a known problem, but no known fix when I last checked. 
Jeep Grand Cherokee in Texas, United States
Nov 2011 - Jun 2018
Aug 2012

11800 mi
Keyless entry would malfunction after vehicle sat in summer sun. Would only happen if it in the hot sun. 
May 2014

35000 mi

US $1000
Water pump failed at 34,000 miles on 5.7 Hemi. Common problem. 
May 2016

58000 mi

US $1525
Passenger side A/C would blow warm air no matter what temp setting was chosen. Right side air actuator and gear were broken, dealer replaced. Blind Spot system was inoperable. Back up sensors and Back up camera were inoperable Headlight was functional, but a short was diagnosed in the headlight module causing system failures in other parts of the vehicle. Leather covered dash panel had lifting of the leather. 
Nov 2016

64200 mi

US $100
Transmission fluid cooler began leaking. It is part of the A/C condenser and the entire condenser/cooler had to be replaced. Thank goodness I purchased the lifetime warranty or this repair would've cost me $1,100 
Jeep Grand Cherokee in Florida, United States
Aug 2011 - Jul 2012
Sep 2011

1000 mi
STEERING WHEEL REPLACED WRONG ONE INSTALLED AT FACTORY 
Jul 2012

7000 mi
navigation and radio head inoperative,dealer replaced unit 
Jeep Grand Cherokee in Illinois, United States
Jan 2012 - Jun 2018
Feb 2014

22700 mi

US $120
check engine light came on had code p0441 reflashed pcm for this condition 
Dec 2016

47800 mi

US $971
water pump was leaking. replaced water pump and thermostat. replaced water pump and thermostat 
Jeep Grand Cherokee in Utah, United States
Aug 2013 - Dec 2015
Jan 2013

3000 mi
Air suspension system repaired. It had a leak and the compressor was running constantly and overheating. Took nearly a month and 4+ visits to diagnose and ultimately repair. 
Feb 2013

3000 mi
backup camera was intermittent. some times only showed black screen no image. 
Jeep Grand Cherokee in Oregon, United States
Aug 2012 - Jun 2018
Mar 2014

12000 mi
updates radio. did not fix problem of radio/entertainment system not remembering last device inputed. 
Apr 2014

12300 mi
lower bumper bent. jeep will not fix. 
Jeep Grand Cherokee in Colorado, United States
Jan 2012 - Mar 2018
Jan 2018

69000 mi
booster recall 
Jeep Grand Cherokee in Illinois, United States
Mar 2012 - Mar 2013
Apr 2012 large hairline crack in the plastic of the trunk compartment. 
Jun 2012

3000 mi
windshield was warped. manufacturer defect covered under warranty. 
Oct 2012

5500 mi
Panoramic sunroof developed a rattle. Service dept admitted it is a design flaw with no fix from chrysler. tightened the sunroof fasteners and rattle went away. 
Jeep Grand Cherokee in Texas, United States
Feb 2013 - Apr 2014
Jan 2014 Moon roof squeaks like mad on bumpy roads. Have had this into 3 separate dearships and no one has been able to fix. Thus dealership tightened up the rollers and that worked for 10 miles before it started again 
Mar 2014

32000 mi
Sun window has squeaked since we purchased vehicle. After the 8th trip to the dealership, technician found a TSB from Chrysler that says replace the runners for the panoramic window under warranty. Squeaks fixed!!! 
Jeep Grand Cherokee in Ontario, Canada
Aug 2012 - Sep 2012
Sep 2012

12400 mi
Had wheels replaced with aftermarket rims. Quadralift suspension would not function following wheel change. Compressor needed to be replaced. A/C cuts out after approx 30-40 minutes drive time. No air flow through any vents. Returns to normal after shutting down for 20-30 minutes, 
Jeep Grand Cherokee in New Jersey, United States
Aug 2012 - Sep 2012
Sep 2012

1000 mi
Performance with 5.7 hemi is sluggish. shudders when giving it gas going up hill 
Jeep Grand Cherokee in New Jersey, United States
Nov 2014 - Mar 2015
Nov 2014

41000 mi
Water pump failure 
Jeep Grand Cherokee in Ontario, Canada
Mar 2013 - Apr 2013
Apr 2013

18600 mi
shock absorbers were replaced because one of them was making noise 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Florida, United States
May 2012 - Sep 2014
Nov 2012

15000 mi
Air Vents rattling depending on what level the air is blowing. They make an annoying high-pitched hissing noise. The repair did NOT solve the problem. I'll be going back. 
Jul 2013

26500 mi
Check engine light came on. Apparently computer needed to be reset. 
Jan 2014

US $63
Air vents continue to whistle 
Sep 2014

39000 mi
Air vent whistle never fixed. They said they would have to disassemble the A/C unit, and never did. It whistled at higher air settings and was annoying. 
Jeep Grand Cherokee in Georgia, United States
Dec 2011 - Sep 2013
Feb 2013

6900 mi
Compass and all accessory I.e. heated steering wheel, traction control, 120v outlet, speedometer displayed km/hr but temp was in Fahrenheit. 
May 2013

8000 mi
Running light bulb burned out. 
Jul 2013

9000 mi
Developed hole in power steering pump and would not hold power steering fluid, also power steering hose collapsed and would not allow power steering fluid to get to pump after new pump was replaced. 
Jeep Grand Cherokee in Tennessee, United States
Dec 2013 - Jun 2016
Dec 2013

49000 mi
Software update for UConnect. Would not save pictures to display. 
Jeep Grand Cherokee in Texas, United States
Feb 2015 - Mar 2018
May 2015

60000 mi
Back lock doesn't engage in lock. Worked when I left shop but not by the time I got home 
Jan 2016 Back gate doesn't lock 
Jeep Grand Cherokee in Florida, United States
Jul 2013 - Feb 2015
Jan 2015

US $63
Daytime running lightbulb 
Jeep Grand Cherokee in Ontario, Canada
Oct 2013 - Dec 2013
Oct 2013

35340 mi
Code P0304 flashed. Replaced left bank cylinder head. 
Jeep Grand Cherokee in Georgia, United States
Dec 2012 - Jun 2014
Feb 2013

14900 mi
I took the vehicle in to get the driver's lower vertical door weatherstripping replaced. It is soft rubber. I had worn a hole in the weatherstrip getting in and out of the car. 
Jeep Grand Cherokee in Arizona, United States
Jun 2012 - Oct 2014
Jul 2012

4700 mi
Pretty bad coolant leak. Water pump and thermostat replaced. 
Oct 2012

8000 mi

US $40
The auto-head light sensor quit working and had to be replaced. 
May 2014

28000 mi
AC stop working all together for about 40 minutes. System would not respond in Auto or Manual and would not blow any air hot or cold. Took car to the dealership and could not duplicate the issue altough Jeep kept the vehicle overnight. 
Jun 2014

31000 mi
Water leaking in through the rear wiper motor harness cut out and headliner has water stains in it and needs to be replaced. Gasket is torn in two! 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Georgia, United States
Dec 2014 - Feb 2017
May 2016

68000 mi

US $1600
Leaking power steering fluid lines. Replaced lines and power steering fluid. Transmission Cooler Unit ruptured causing slow leak. Transmission was beginning to shift very erratically. (I assumed correctly that fluid was low, but because there is no dipstick, I could not verify on my own.) 
Oct 2016

81000 mi

US $975
Drive Train Control Module had to be replaced. Transmission went into limp mode after a few miles of erratic shifting. I cannot wait to get rid of this unreliable car. Over $ 2k paid out of pocket this year on transmission. No Warranty cov. 
Feb 2017

88000 mi
Idiot light for Gas Cap came on one day, then later that day check engine light came on. Replaced gas cap with new. Took to repair shop to have error code reset, and it immediately reappeared. I was tired of spending $$ on POC. Traded in. 
Jeep Grand Cherokee in Ohio, United States
Jan 2015 - Aug 2016
Apr 2015

42700 mi
Check engine light from cylinder misfire. 
May 2015

44300 mi

US $130
Excessive noise coming from passenger side front wheel bearing 
Jeep Grand Cherokee in California, United States
Mar 2012 - Sep 2013
Sep 2013

29000 mi
The oil pump has been replaced. 
Jeep Grand Cherokee in New Jersey, United States
Dec 2014 - Jun 2018
Nov 2016

52300 mi

US $45
Rear hatch wouldnt stay open. replaced non-motor strut. problem fixed. 
Jeep Grand Cherokee in Michigan, United States
May 2015 - Apr 2017
Sep 2015

43000 mi
Warranty repair for fuel pump relay. 
Oct 2016

66700 mi
Transfer case dripping fluid on driveway; dealer replaced rear seal. Leak still occurred, return trip to dealer found cracked case. Whole transfer case replaced under powertrain warranty. 
Jeep Grand Cherokee in Pennsylvania, United States
Aug 2011 - Mar 2018
Oct 2011

1000 mi
Radio and nav randomly lose presets and other settings. A tailgate rubber bumper incorrectly installed at factory. Intermittently prevented tailgate from closing. 
Nov 2011

2300 mi
Engine trouble light came on. Scan showed nothing specific wrong, microprocessor was reset and light hasn't come on since. Bug found in all 730N media center radios since January 2011. No TSB from Chrysler. 
Apr 2012

12000 mi
Failed USB, satellite presets disappear. Disappearing satellite presets. 
May 2012

12500 mi
Quadra-Lift quit going up to OR1 or OR2. QL compressor replaced, works fine now. 
Aug 2012

14000 mi
Windshield cracked while parked, seemingly no visible cause but had to claim from insurance rather than Jeep warranty. 
Sep 2012

15000 mi
Satellite presets revert to default. Original audio/nav system replaced with rebuilt radio, no change. Replaced again with rebuilt radio, problem even worse. Chrysler won't replace with new radio, so issue unresolved. Looking into lemon law. 
Oct 2012

16000 mi
Media firmware updated to v2.126. However, same problem as since car was purchased 13 months ago: satellite presets often vanish when changing from Driver 1 to Driver 2 settings or vice versa. Now on third (rebuilt) radio. 
Nov 2012

17000 mi
Problem with vanishing satellite radio presets when going from Driver 1 to Driver 2 or vice versa finally resolved by Jeep employee commenting on JeepGarage forum. 
Dec 2012

19000 mi
A/C intermittently fails to blow air through dash vents. Noticed while on trip to Texas during a warm spell, but dealer in PA when we got back couldn't replicate the problem because too cold for a/c testing. Will look into it afresh later. 
Nov 2013

28600 mi
Cylinder head replaced, factory defect. A/c blowing would cease during long drives (automatic vent doors would close instead of stay open). Media center losing presets, other issues. 
Nov 2017

84000 mi

US $100
Climate system: Both (L & R) in-dash vent flap motors conked out within a couple of weeks of each other, so conditioned air could not blow into the vehicle. With both dying at nearly the same time, it would seem that there is or was something inherently flawed in the design or construction of these motors. Repaired under factory expended warranty, so paid only $100 co-pay. 
Jeep Grand Cherokee in Ohio, United States
Apr 2012 - May 2015
Aug 2012

5300 mi
Small leak (drips) in rear window when in high pressure car wash. No leaks during rain. Dealer replaced washer nozzle seal under warranty. 
Feb 2015

36000 mi
Replaced rear hatch hydraulics that had weakened. Covered under warranty. Replaced passenger door speaker. Rattling. Covered under warranty. 
Jeep Grand Cherokee in Queensland, Australia
Jan 2013 - Apr 2017
Jan 2016 Clunking noise on selecting drive 
Jeep Grand Cherokee in Ontario, Canada
Jul 2014 - Jun 2018
Aug 2014

6500 mi
noise in rear of vehicle tried grease but did not work.Rear shock mounts clunking, dealer has ordered new shocks for replacement 
Oct 2015

11980 mi
RUST ON THE HOOD 
Jul 2016

14560 mi
starting with push button, attempt to start stall, can not fix until the part actually won't work 
Jeep Grand Cherokee in Wisconsin, United States
Mar 2015 - Mar 2016
Jul 2015

85200 mi

US $900
Alternator power control module and battery 
Feb 2016

100000 mi

US $955
Compressor - air ride 
Jeep Grand Cherokee in Illinois, United States
Sep 2011 - Jun 2018
Jan 2017

44700 mi

US $55
a/c working only on drivers side. Defroster only oin passenger side. was determined that needed two parts dealer would have to order. Had to leave town next day going to repair later. ledft town and found A/c was intermitant on drivers side 
May 2017

58000 mi

US $200
replaced couple of gears? in vent control system of dash a/c. this was a completion of a repair started in jan 2017 
May 2018

66000 mi
apparently alternator shorted out, was on a recall but had not been done. this caused the PCM to blow. Somehow guess it was covered under some warranty as I paid nothing for this part of the repair 
Jeep Grand Cherokee in Texas, United States
Jul 2012 - Jun 2018
Mar 2013

5000 mi
Rattle in right rear of vehicle when going into driveways and the like 
Oct 2013

8500 mi
Steering Rack leaking fluid - entire steering rack replace 
Oct 2016

31000 mi

US $114
CEL - Dealer indicated needed to have at least two firmware upgrades to solve the CEL - Recall on sun visors also completed 
Mar 2017

34126 mi

US $354
CEL PO128 - Thermostat not opening. Replaced thermostat and antifreeze TPMS giving false reading on one wheel/tire. TPMS unit in wheel replaced 
Apr 2018

38000 mi
Replace Alternator under warranty/Recall - premature diode failure Brake Water Shield replaced 
Jeep Grand Cherokee in Illinois, United States
Mar 2012 - Apr 2015
Jul 2014

24000 mi
Driver side shock failed and was replaced under warrantee. Jeep would not replace the other rear shock, only the one that failed. 
Nov 2014

27100 mi
The vehicle was squeeking like it had 100K miles on it. Dealer replaced front sway bar with bushings and all is good now. 
Jeep Grand Cherokee in New York, United States
Dec 2013 - Mar 2018
Mar 2018

78000 mi

US $1300
rear shocks leak at transfer case 
Jeep Grand Cherokee in Arizona, United States
Apr 2017 - Jun 2018
May 2017

60000 mi

US $100
Transfer case motor control module was rerplaced 
Jeep Grand Cherokee in Delaware, United States
Mar 2012 - Jun 2016
May 2013

26000 mi
Hard drive locked up, replaced Radio/GPS unit 730N under warranty. Replaced front cup-holder due to broken tine. 
Jun 2013

28000 mi
Replaced cylinder head. Rear hatch rubbing bumper. Paint scrap, misaligned door. 
Sep 2013

38800 mi
Total Transmission failure, burnt fluid. Torque converter in pieces. Rebuilt transmission and replaced torque converter. 
Dec 2014

61000 mi

US $99
Rear hatch struts 
Aug 2015

73000 mi
Transmission failure. Total rebuild and torques converter 
Oct 2015

74000 mi
Transmission failed again. Replaced this time. 
Jeep Grand Cherokee in Oregon, United States
Feb 2012 - Jun 2018
Jun 2015

63000 mi
Daytime running light bulb replaced. Driver side, hard to get to, must first remove airbox. Passenger side is much easier, did it myself earlier. 
Sep 2015

67000 mi

US $117
Added coolant. 
Aug 2016

86000 mi

US $9
Replace passenger side DRL. Again. 
Jan 2018

102000 mi

US $75
Replaced passenger side DRL and passenger side brake light bulb. 
Mar 2018

105000 mi

US $50
Left rear turn signal 
Jeep Grand Cherokee in Colorado, United States
Feb 2012 - Sep 2018
Sep 2013

20000 mi
The buttons on steering wheel to navigate system menu on the dash display needed more pressure. Dealer quickly put in a new switch/button assembly under warranty. 
Jun 2018

80000 mi

US $100
The headunit went dead. It will not power up. Luckily, i have extended warrantyfrom FCA. Part replaced with my $100 deductible. 
Sep 2018

83700 mi

US $65
Motor mounts failed at 83700 miles. I have factory extended warranty and it covered the repair. $65 was my deductible. 

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2012 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in British Columbia, Canada
Jul 2013 - Jun 2018
Nov 2014

28480 mi
Driver's seatback replaced under warranty due to squeaky lumbar adjustment. 
Jeep Grand Cherokee in Ohio, United States
Jun 2012 - Jul 2014
Nov 2012

8700 mi
Engine was leaking coolant, leak was found to be from a bad thermostat housing and was replaced. Nav system would reboot if a turn was missed. A software update was allied to correct the issue. 
Dec 2012

13000 mi
Nav system keeps rebooting and locks on missed turn when rerouting. 
May 2013

18700 mi
Nav system still does reroute properly when a turn is missed. 
Jul 2014

33000 mi
The nav issue was a software bug that when navigating to a GPS coordinate (non-adress) if a turn was missed the system would continually reboot or lockup. Jeep could not correct the issue. 
Jeep Grand Cherokee in Ontario, Canada
Jan 2014 - Mar 2018
Jun 2015

23560 mi
Worn drivers side worn seat cover replaced under warranty and console cup holder replaced because of peeling chrome also under warranty. 
Jeep Grand Cherokee in Massachusetts, United States
Jun 2013 - Dec 2014
Dec 2014

26000 mi
CEL came on Nov. 30th. To dealer service on Dec. 1. Problem went beyond cylinder - something about crankshaft. Chrysler making special part fix. Part delivered, but then recalled. Lease ended Jan 1 15. 
Jeep Grand Cherokee in Georgia, United States
Jun 2012 - Apr 2017
Jun 2012

2000 mi
right front inner cv joint binding causing output shaft to pull out of front differential - replaced right front axle shaft assembly and seal A/c stopped working; blower does not work, lights at bottom of dial flashing 
Nov 2014

40000 mi

US $430
Replace left front wheel bearing 
Jeep Grand Cherokee in Missouri, United States
Oct 2011 - Sep 2017
Mar 2016

30000 mi
Left cylinder head was replaced 
Jeep Grand Cherokee in California, United States
Jun 2012 - Feb 2013
Feb 2013

6000 mi
Front bumper was not correctly attached to the vehicle when purchased. 
Jeep Grand Cherokee in Ontario, Canada
Aug 2012 - Aug 2016
Aug 2013

13640 mi
Rear shock was leaking 
Apr 2016

31200 mi

C $260
Squeak from driver rear shock. Replaced shock mount and bumper. 
Jeep Grand Cherokee in Ohio, United States
Jan 2012 - Jan 2018
Aug 2012

8600 mi
Control head of the AC controls was defective causing occasional clicking sound and intermitant cooling. Head replacement was under warranty. 
Jun 2014

37000 mi
Check engine light came on. Code indicated gas pressure issue. Loose gas cap causing warning light. 
Jan 2017

94000 mi

US $250
Grinding sound on hard breaking. Hub bearing was determined to be loose repaired and noise gone. 
Jeep Grand Cherokee in Wisconsin, United States
Oct 2011 - Dec 2015
Sep 2012

9000 mi
Check engine light on. Fault determined to be in error. Dealer reprogrammed CEL programming per TSB. Clunking noise in rear load-leveling shocks. Dealer ordered parts, but manufacturer indicated the rear shocks are in the process of being re-designed and a TSB coming in the next few months. 
Oct 2012

10000 mi
Replaced defective rear shock absorbers under warranty. 
Nov 2013

23700 mi

US $35
UConnect working intermittently. Dealer updated software. Noticed humming noise at low speed. Thought was a front wheel bearing. Problem was actually related to uneven tire wear. Dealer checked all systems and rotated tires. Noise significantly decreased. 
Apr 2014

29300 mi

US $350
Howling coming from 4WD drivetrain. As part of diagnosis, dealer recommended the 30K 4WD service that included changing all transfer case fluids. Dealer also rotated tires, which appeared to help lessen the noise. 
Jun 2014

36000 mi
Dealer replaced the chrome trim piece between the taillights (containing the rear view camera and lock button). The left attachment bolt broke and pulled away approximately 1/4 inch. The part was replaced under warranty. 
Jeep Grand Cherokee in Tennessee, United States
Jan 2012 - Jun 2018
Dec 2017

41000 mi
Recall on brake booster cover 
Jeep Grand Cherokee in South Carolina, United States
Nov 2011 - Jun 2013
Jun 2013

15000 mi
Rattle in system when air is on. Replaced blower. Rattle still present, but now sporadic/lessening. 

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2012 Jeep Grand Cherokee 4-door

turbocharged 6-cylinder diesel automatic 4WD

Jeep Grand Cherokee in South Australia, Australia
Nov 2014 - Sep 2015
Jan 2015 Lost drive, switch motor off and had 1 only gear drive. Brass bush holding torque convertor has apparently collapsed. Dealer arguing full gearbox replacement with Jeep. Still waiting repair since 23/12/14. Dealer very cooperative. Left hand headlight no high of low beam, new headlight fitted under warranty. First noticed in November. 

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2012 Jeep Grand Cherokee 4-door

8-cylinder automatic 4WD

Jeep Grand Cherokee in Georgia, United States
Nov 2014 - Dec 2014
Dec 2014

35000 mi

US $50
The PCV valve was partially blocked and the pcv hose had started to collapse when it got hot. This caused the air filter to dampen with oil. 

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2011.5 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Aug 2011 - Jan 2012
Sep 2011

1240 mi
Poor door and tailgate fit. Vibration at around 100 - 110ks . Creaking sound to back of drivers seat 
Nov 2011

1860 mi
Poor body panel fit with all door hood and tail gate Steering shake around 100 klm/h 

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2011.5 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Chile
Jan 2012 - Jun 2018
Feb 2012

5040 mi
Quadralift Air-suspension not raising to top 2 heights (OR1 and OR2). 
Oct 2012

11660 mi
Small coolant leak detected, coolant marks on hood (inside engine bay) and front of engine. Dealer checked and replaced the water pump under warranty. 
Nov 2013

20540 mi
Instrument panel leather bubbled near windshield. Dealer glued bubbled out leather. 
Mar 2017

38440 mi
Had intermittent problems with starter cranking but no engine start. Turned up to be a problem with the factory starter relay. There was a bulletin for installing a by-pass relay that was performed to my vehicle, fixed the problem. 
Feb 2018

44020 mi

$60
Replaced AC driver side blend door broken plastic gear. 
Jun 2018

44640 mi

$55
Had to replace a failing HID main light bulb. 

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2011.5 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Queensland, Australia
Feb 2012 - Jun 2018
Mar 2012

1240 mi
dead battery. "dropped cell". Battery replaced centre console trim not fitted properly. 
Jun 2012

4960 mi
Another dead battery replaced 
Jul 2012

4960 mi
Instrument panel replaced- faulty 
Mar 2013

9920 mi
Alarm would keep going off after car had been locked 
Feb 2015

29240 mi
noisy steering 
Feb 2018

74400 mi

A $450
Thermostat 

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2011 Jeep Grand Cherokee

Engine not specified

Jeep Grand Cherokee in Colorado, United States
Dec 2011 - Jan 2013
Jan 2013 Passenger Headlight Non-op 
Jeep Grand Cherokee in Texas, United States
Feb 2012 - Mar 2012
Mar 2012

16000 mi
Radio in iPod mode hisses 

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2011 Jeep Grand Cherokee 4dr SUV

turbocharged 237hp 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Victoria, Australia
Sep 2011 - Apr 2015
Nov 2011

6200 mi
Steering shaft replaced on warranty Steering shaft to be replaced (on order) Steering shaft replaced on warranty 
Feb 2012

14880 mi
gear change unpredictable 
Apr 2012

21700 mi
Unpredictable gear change, reset the computer and it seems to fixed it. 
Sep 2012

35340 mi
gearbox clunk when taking off and in second gear 
Dec 2014

102300 mi

A $1
rear tail light fogged up 
Jan 2015

26320 mi
Water pump 
Apr 2015

108500 mi
The Grand Cherokee started to leak suddenly oil and water after 172000 km. To fix was estimated at $8000.00, so decided to trade it in. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic RWD

Jeep Grand Cherokee in North Carolina, United States
Nov 2010 - Mar 2011
Sep 2010

1500 mi
Sunroof rattled loudly. Dealer replaced entire glass panel on roof. 
Mar 2011

10500 mi
Updated software for Drivetrain to repair loud rattle noise. Updated software for Drivetrain to repair loud rattle noise. 

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2011 Jeep Grand Cherokee 4dr SUV

360-horsepower 5.7L V8 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in Virginia, United States
Feb 2011 - Jun 2018
Apr 2011

3000 mi
The lower control panel which housed the buttons for the heated steering wheel, tow/haul control, traction control override, rear parking assist override, power outlet, and hazard lights stopped working. Determined panel was bad & replaced 
Sep 2013

39000 mi

US $140
Check gas cap light sudden onset even though the gas cap was found to be properly secured. Two weeks later Check Engine Light comes on - problem w/ EVAP. Dealer inspects & determines bad gas cap. Replaces gas cap. 
May 2014

52000 mi

US $450
Leak developed in the Brake Power Booster causing warning light to activate and a change to pressure of pedal during braking. New Brake Power Booster installed. 
Apr 2015

65300 mi

US $700
bearings in water pump started to fail causing intermittent loud squeaking noises from under the hood 
Jeep Grand Cherokee in Ontario, Canada
Jun 2012 - Jul 2012
Jul 2012

4960 mi
AC blew out white mist and failed to provide cool flow of air when the vehicle was doing 120 km/hr. Brake/Shift cable went loose causing the shifter to get stuck on reverse gear and the vehicle wouldn't start. Loud clunk heard when shifting gears from P to R and from D to R. 
Jeep Grand Cherokee in Texas, United States
Sep 2011 - Jun 2018
May 2013

20000 mi
Summit brown leather passenger seat bottom showed excessive wear, cracking, peeling, and fading. Dealer replaced bottom seat under warranty. 
Jeep Grand Cherokee in Utah, United States
Dec 2010 - Dec 2012
Mar 2012

16000 mi
Check engine light came on. Transmission code. Flash update only thing required. 
Jul 2012

17300 mi
Windshield sprayer on passenger side stopped working. Nipple was broken and sprayer was replaced. 
Sep 2012

19000 mi
Tire pressure sensor stopped working in a tire. Replaced under warranty. 
Jeep Grand Cherokee in Michigan, United States
Jun 2012 - Jul 2012
Jul 2012

32000 mi
Replaced Head unit, non-fuctioning bluetooth microphone and ipod dock. 
Jeep Grand Cherokee in Virginia, United States
Jan 2012 - Mar 2017
Oct 2012

7200 mi
The right auto-leveling headlight connection had come loose. 
Apr 2015

15000 mi

US $480
Front passenger side lock would stick resulting in the door not being able to locked or unlocked without a physical intervention. Replaced actuator. 
Feb 2017

17000 mi

US $380
AC refrigerant was gone. They couldn't find the l eak so filled it with freon and dye. If/When the refrigerant is gone, I will need to take it back into the dealer. 
Jeep Grand Cherokee in Saskatchewan, Canada
Jan 2012 - Aug 2014
Mar 2013

23560 mi
Leaking power steering hose. Had to wait for parts 
Sep 2013

30380 mi
replaced pcv valve due to smoke from exhaust. 
Jeep Grand Cherokee in Florida, United States
Feb 2011 - Apr 2012
Nov 2011

4000 mi
Window squeak - front passenger window. Seal lubed, but still squeaks. New seal ordered. Excess wear on driver's seat. New seat cover had been ordered, but didn't match the car. New cover has been ordered. New window seal installed. New seat cover installed. 
Jeep Grand Cherokee in Colorado, United States
Feb 2011 - Jan 2015
Nov 2014

46900 mi

US $1000
Ongoing TIPM failure and recall debacle. Since the recall was forthcoming but yet to be issues, I had to pay for Chryco's recommended Polish wiring workaround just to get a functioning vehicle. Not interested in the same faulty part. 
Jeep Grand Cherokee in Minnesota, United States
Jan 2012 - Dec 2017
Feb 2012

42000 mi
Fog lamp blew out and the high beam on HID bulb was not working, required a replacement of light module 
Jul 2012

53700 mi
The push start ignition and keyless touch and go features quit working. 
Dec 2012

63000 mi
My touch n go keyless entry and push button start quite working Driver side headlight quite working, dealer stated the control module was bad and needed to be replaced at a cost of $800. The passenger side headlight flickers and also needs to be replaced at the same cost. 
Jun 2013

76000 mi

US $175
A/C Quite working, took it in and had it recharged. Mechanics added die to coolant and said they did not find any leaks. 
Oct 2016

157300 mi

US $850
AC motor quite working 
Dec 2017

196000 mi
HID Module for front headlight quite working again. Head gasket seal failure cost $2,000 to replace. 
Jeep Grand Cherokee in New Mexico, United States
Jan 2011 - Apr 2016
Aug 2011

310 mi

US $300
Replaced bent shaft and seals in transfer case. 
Jun 2012

8000 mi
Key fob not detected. Engine started on own. 
Jun 2014

21000 mi
Service 4WD System Warning Light On. Traction Control Off Light On. 
May 2015

26100 mi

US $106
Fuel System Diagnostics run but no problem located. 
Jeep Grand Cherokee in Alberta, Canada
Aug 2011 - Jul 2018
Oct 2012

22600 mi

C $120
Liftgate lock button not locking or unlocking it. Car blowing cold air even when air conditioning switch was turned off. 
May 2013

31000 mi

C $150
Sunroof was noisy. They made some adjustments to resolve the problem. 
Jul 2014

46700 mi
Brake booster replaced on recall 
Feb 2015

50840 mi

C $250
Steering rack was leaking. They replaced the rack. 
Jan 2016

43060 mi

C $50
Heated Mirror on passenger side not working. 
Dec 2017

73780 mi

C $350
The passenger side hvac would not blow warm air. The gear that opens the hot air door was stripped. 
May 2018

78740 mi

C $200
Noisy water pump bearing. Replaced pump. 
Jeep Grand Cherokee in Tennessee, United States
Oct 2012 - Dec 2012
Oct 2012

25000 mi

US $38
Air ride suspension pump broke and part ordered after 5 hours of diagnostic test. the part was on backorder from the 9th until 30th of October. Broke again soon after repair. 
Nov 2012

25000 mi

US $300
Suspension repaired again. 
Dec 2012

25000 mi
Remote start would not work due to hood relay. error message was HOOD AJAR and dealer had to order new relay to install for remote start to work. 
Jeep Grand Cherokee in North Carolina, United States
May 2011 - Jan 2013
Jul 2011

7000 mi
Failed air suspension compressor and 2 consecutive failed air suspension control modules. 
Jeep Grand Cherokee in New Hampshire, United States
Apr 2011 - Jun 2018
Jun 2015

51000 mi
Both liftgate supports failed, repaired under extended warranty. 
Jeep Grand Cherokee in Georgia, United States
Mar 2011 - Jun 2018
May 2011 Air suspension system failure. Replaced control module and compressor. 
Jun 2012

8000 mi
Sharp edges on steering wheel trim 
Feb 2013

13600 mi
Various rattles. Dealer could not replicate problem. 
Jan 2015

16000 mi

US $600
Air suspension lines for front end were leaking causing front end to lower overnight or not in use. Dealer replaced air lines to front end suspension. 
Feb 2016

41000 mi

US $2500
Air suspension pump failure. Rear air bag rupture. Part issues continues we learned 2nd Gen pump is flawed and has been redesigned. 3rd Gen pump on national backorder for unknown time. 2nd Gen pump functions but will not raise to ORII mode 
Apr 2016

42500 mi
Air suspension pump replaced under warranty. In Feb had received 2nd gen pump that could not run air susp full cycle. FCA redesigned pump-waited 2mo to receive 3rd gen pump-2nd gen pump failed entirely. Mechanic covered all costs of 3rd pump 
Feb 2017

48000 mi

US $650
Water pump was making a whining sound - replaced 
Jun 2017

51000 mi

US $50
Xenon headlight out. Replaced with used part at low cost. 
Jeep Grand Cherokee in Illinois, United States
May 2011 - Sep 2012
Feb 2011

4000 mi
Automatic transmission replaced on warranty after underdrive and overdrive incompatibility/mis-positioning caused very high heat to weld metal inside transmission. 
Jun 2011

11000 mi
U Connect Bluetooth connection with Verizon Thunderbolt cellphone intially worked again after U Connect module relacement and cell phone software reflash by Verizon. Now problem has returned. System recognizes phone but does not dial calls. UConnect Bluetooth Handsfree Phone System would not prompt HTC Thunderbolt cell phone to call. Handsfree module replaced under warranty. 
Jeep Grand Cherokee in New York, United States
May 2011 - Jun 2011
Jun 2011

1000 mi
Blew a heater hose at 500 miles...dealer said hose was not seated properly and replaced hose clamp. Towed to dealer and picked up next day...also rotors needed to be cut? Pulsation in brakes when i brought it in for hose repair. LEDS in door handles and map pockets not lit up. Requires reconfigure of TIPM. Have not fixed yet. Appt. Upcoming. Dealer was unaware of the lights and had never seen the before. Info found on jeepgarage.org 
Jeep Grand Cherokee in Arizona, United States
Aug 2011 - Sep 2013
Jan 2012

13000 mi
Bad compressor 
Jun 2013

24000 mi

US $400
Suspension failed to raise. 
Jeep Grand Cherokee in Tennessee, United States
Aug 2011 - Sep 2015
Sep 2011

4000 mi
AC Converter not working. The dealer said it was bad and the new part had to be ordered, for installation the following week. 
Oct 2011

5000 mi
The Tech found a mashed wire, reassembled with the 115v AC converter and now everything works just fine. I really-really like this Hemi Jeep Grand Cherokee! 
Oct 2013

43000 mi
Not really a repair, just switched to synthetic engine oil. Changed the power steering fluid too. The power steering pump was starting to get a noise but it's OK now. 
Jeep Grand Cherokee in California, United States
Feb 2011 - Sep 2016
Apr 2014

35300 mi
Transmission solenoid failed 
Jeep Grand Cherokee in Virginia, United States
Oct 2011 - Feb 2015
Jan 2015

46700 mi

US $300
Blower motor 
Jeep Grand Cherokee in California, United States
Nov 2011 - Aug 2012
Jul 2012

11000 mi
Major issues with keyless ignition system, soemtimes fails to recognize key in car, then shuts car off. Truck died on the freeway. Have been to dealership 4 times for this 
Aug 2012

11000 mi
Key receiver module replaced. Called "WIN" or something like that. My guess is that this should have been done some time ago...and now I hear thr another jeep just had the same service done on their second "key not found" issue. 
Jeep Grand Cherokee in Connecticut, United States
Apr 2011 - Nov 2015
May 2011

1000 mi
Engine check light came on diagnosed as small evap leak, dealer ordered replacment purge solenoid, installed it following week, no further problems. 
Nov 2011

6500 mi
Rear hatch lift strut motor intermittantly failed to operate, dealer replaced strut motor. 
Jan 2012

8000 mi
rear hatch lift failed to respond to key fob or in-car button. Tech confirmed problem, found software update and flashed computer seeming to solve problem. 
Feb 2012

8700 mi
Rear hatch lift again failed to operate intermittantly, dealer tech consulted Chrysler engineering and was told to replace control module and wire harness to rear strut motor. Problem now appears to be solved. 
Oct 2013

24200 mi

US $5
Transmission filter screen sensor and solenoid failed and was replaced and computer reflashed, covered by warranty.  Also had battery replaced in key fob and replaced failed front turn signal bulb socket under warranty. 
Jeep Grand Cherokee in Wisconsin, United States
Aug 2011 - May 2015
Jan 2014

37500 mi
air suspension control replacement 
Mar 2015

56000 mi
solenoid replacement 
Jeep Grand Cherokee in Colorado, United States
Dec 2011 - Dec 2016
Nov 2011

6200 mi
TSB for steering shaft replacement 
Jan 2013

24700 mi
Bad battery was replaced. 
Sep 2014

34000 mi
exhaust manifold bolts broken 
Nov 2014

35100 mi

US $250
Battery replacement 
Jan 2016

38000 mi

US $280
sunroof 
Jeep Grand Cherokee in New York, United States
Dec 2010 - Oct 2011
Jan 2011

2100 mi
The stereo amplifier was defective and created feedback through the speakers. The torque converter seems to have a shudder during wide open throttle passing maneuvers. This is noticeable on back country roads. The dealer claims that the torque converter needs 6,000 miles to break-in. Others have reported issues. The stereo amplifier failed. The radio worked but loud feedback came through the speakers. The problem was intermittent but diagnosed by the dealer. 
Mar 2011

5000 mi
Transmission Shudder - Primarily WOT during a downshift between 40-50mph passing maneuvers. In this case I noticed it following the owners manual instructions during break-in. Originally reported at 1700 miles. Rear Flipper Window Misalignment - Adhesive is coming off the brackets and the window became misaligned. The window closes against the rear pillar and has scratched the paint. It has also shifted the tailgate off-center. Driver Side View Mirror Blurry - I believe it came this way at delivery and I forgot to ask about it. The reflection always looked like double vision. You would see two sets of headlights in the rear view mirror. Diagnosis - Replace mirror Defective Key Fobik - One key Fobik stopped working. When inside the vehicle it would say "Damaged Key" on the EVIC. Diagnosis - Replace Key Fobik Front Tweeter Rattle - During uConnect calls the front tweeter would rattle. I asked them to look at the housing. Diagnosis - Front Tweeter but part is on back order. HVAC Blower Noise - Sounded like fins inside the fan were brushing against something. Diagnosis - Replace Blower Motor 
Apr 2011

7000 mi
Blower motor was replaced due to fins inside the unit rubbing something. The the speaker was on backorder and this visit was to install it once it came in. The mirror was defective and was on backorder. When available it was replaced and is not acceptable. Replaced front axle isolators to reduce transmission vibration and downshift shudder. Problem not resolved and in some cases was made worse. This on-going shudder problem cannot seem to be fixed. The vehicle has been in the shop for 21 days now. They replaced the drivetrain control module. Chrysler determined it was the wrong module. Did not fix the problem. They replaced the rear flipper window that become unglued and misaligned. I was told that the shudder is now a normal characteristic of this vehicle. I was told the vehicle did not shudder early on because the torque converter does not perform normally for the first 2,000 miles; the shudder is now normal. 
Oct 2011

17000 mi
Lemon law repurchase. 
Jeep Grand Cherokee in Virginia, United States
Mar 2014 - Oct 2014
Jun 2014

53000 mi
Air Suspension Compressor Assembly needed replacement under MaxCare warranty. 
Jeep Grand Cherokee in Connecticut, United States
- Dec 2010
Dec 2010

2100 mi
sunroof rattle and car shakes at 60. sunroof rattle and car shakes at 60 
Jeep Grand Cherokee in Utah, United States
Mar 2014 - May 2016
Mar 2016

55000 mi
Airlift suspension needed tuning 
Jeep Grand Cherokee in British Columbia, Canada
Oct 2010 - Sep 2017
Jan 2017

58900 mi

C $200
Replacement of the heating system's vent doors 
Jeep Grand Cherokee in Virginia, United States
Dec 2013 - Aug 2017
Dec 2015

80000 mi

US $200
Faulty brake pedal sensor caused Electronic Throttle Control sensor to fail. Vehicle would lose all throttle control momentarily. Easy fix. 
Feb 2016

82000 mi

US $570
Transfer case, 4WD module, wiring harness and driveshaft had to be replaced. Mostly covered under CPO warranty, would have been $5k+ without the warranty. 
Dec 2016

100000 mi

US $2200
Air suspension compressor physical failure and replacement 
Jeep Grand Cherokee in North Carolina, United States
Sep 2010 - Apr 2013
Apr 2012

6200 mi
AC not blowing cold, recharged system. 
Apr 2013

8000 mi
recharged did not fix the issue. Dealer did not experience any issues. 
Jeep Grand Cherokee in New Jersey, United States
Sep 2016 - Sep 2017
Mar 2017

62000 mi

US $10
Replaced Gas Cap - leaked enough to give DTC errors 
Jeep Grand Cherokee in Missouri, United States
Dec 2010 - Mar 2011
Feb 2011

4000 mi
Transmission shudder, performed Rapid Response TSB flash Isolator replaced in front axle Torque converter replaced Did 4 different tests on vehicle per Chrysler, problem still exists I got rid of this vehicle becuaes Chrysler was briefly denying there was a problem.  
Jeep Grand Cherokee in Texas, United States
Dec 2012 - Jun 2018
Jan 2013

36000 mi
Problem with Quadralift air suspension not maintaining selected height.It seemed it would lose pressure once system/engine was shut off.System was leak tested and no leaks found,problem persisted,so compressor and related valves replaced.Continues. 
Feb 2013

38000 mi
Return trip for QLII air suspension system.Tested and confirmed "sag".Performed list of tests from Mfg. No identified faults, re-calibrated system and held vehicle for 3 days to monitor. Sag corrected but compressor still runs excessively. 
Mar 2013

39000 mi
3rd trip to dealer for failure in QuadraLiftII air suspension. again losing pressure. StarCase was opened on vehicle. failure was confirmed, compressor and controller replaced. Vehicle the held for 10 days with no failure, but not released. 
Jun 2013

40000 mi

US $100
driver side wiper nozzle and feed tube broke for unknown reason. Dealer suggested I broke it(wth?!)Snapped at connection between nozzle and tube, required replacement of both (est @ 175$ + labor, used warranty deductible 100$) 
Aug 2013

43000 mi
4th trip for QL air suspension. had 5 days in a row of system deflating.next day was informed they had been able to replicate the failure.on third day was informed all systems tested ok,told to pick up car. system failed again that same day 
Jan 2014

36700 mi
wood trim on dash has begun to bend away from fitment position on divers inboard side where gauge cluster meets stereo. dealer attempted to reposition and glue. within 24 hours of repair it was pulling back away. they released the vehicle. front passenger seat is shaking and squeaking excessively when no passenger is on board front passenger door handle is rattling at all times. very hard to hear form drivers seat with road and wind noise. but very audible and annoying form passenger seat. dealer inspected but said they could not duplicate. noise still there 
Feb 2014

49700 mi
QL-II failing again constantly. dropping immediately after shutoff. 2 fittings found to be leaking. 1-90deg fitting at the top of front right air spring, 1-fitting closer to compressor. Controller nor compressor were replaced or serviced 
Aug 2014

56000 mi

US $450
starting issue(long crank time,sputtering,would start fine with remote)found to be internal fuel pump relay stuck open. lead to dead battery and "broken key" warning. overlay harness installed to correct issue. also recall service on brakes. 
May 2015

65000 mi

US $100
steering rack, blown seals at both ends. was not engaging properly causing drifting side to side without wheel movement. vehicle would also not turn smoothly. slow to turn then sudden turn in sunroof leaking, can hear wind noise excessively, and not in alignment, attempted to re-calibrate on my own. problem got worse. Shop performed calibration, problem solved. Differentials (rear) rear diff engaging late, causing jerk in initial acceleration. Was found that when previous service had been done dealer tech did not add ELSD additive to fluids. fluid replaced in front and rear, proper additive used. DRL's not functioning. Found to be dead bulbs and burned sockets. New sockets put in place. new bulbs. dealer claims that LED bulbs (they had supplied) were not appropriate and caused the sockets to burn out. replaced with standard bulbs 
Jun 2015

67000 mi
windshield repair, no sign of impact. small crack at top edge of windshield, required replacement as it was beginning to leak water past the seal. covered by insurance but warranty would have covered with $100 deductible. 
Dec 2015

73000 mi

US $100
serious issue with front right suspension. bad vibration and inability to re-align. required change of tie rods (both sides) UCA (passenger), ball joints and bushings (both), sway bar and mounts. leaking and damaged air spring (passenger 
Feb 2016

73900 mi

US $100
serious issue with front left suspension. bad required change of UCA (driver), ball joints and bushings leaking and damaged air spring (driver) engine mounts blown and leaking. causing severe vibration at idle and substantial "clunk" on start up 
Jun 2016

76000 mi

US $100
failure of radiator (while at speed on highway). after replacement of radiator, thermostat and lower hoses it was found that the water pump was not moving sufficient fluid. it was also changed out. tons of fluid exposure under hood 
Jul 2016

76700 mi

US $100
error code p2135, check engine and voltage light appeared. (TPS voltage correlation error) dropped off and dealer also recovered hard code related to throttle body internal voltage error. Entire throttle body was swapped out. 
Jan 2017

74500 mi

US $20
evaporative emissions leak code, replaced gas cap refueled to full tank. code went away 
Apr 2017

82000 mi

US $100
air suspension system failing. leak coming from rear of vehicle where air tank is located (appears to be water). vehicle randomly raises and lowers. controller lights flash and display warning message (immediate service required) vehicle will not raise or lower when ride height is selected from controlled. repair attempted but not successful. tech/service team states that they see the code and acknowledge the problem but have been unable to successfully repair. have involved corporate division from chrysler/jeep 
Jun 2017

84000 mi

US $45
washer nozzles crumbled and broke due to heat. 3rd set on the vehicle that has done this. Passenger nozzle failed, line from driver to passenger side, cracked, replaced both nozzles and line from connection at hood. parts purchased form amazon. about 2 hours to remove old lines and nozzles . clean and replace. 
Feb 2018

86000 mi

US $100
check engine light codes showed, throttle wrong position detected. recall work done on throttle pedal clip pan and related seals replaced, system flushed and oil replaced. front diff serviced. power steering system flushed and refilled alignment* (was not done and vehicle had to be taken to alternate shop) codes reset Wrong oil type detected. Upon inspection it was found that the oil changed at last service was 5-30 synthetic (vs 5-20 conventional required) weeping at pan seal and drain plug found to be leaking excessively. 
Mar 2018

86000 mi

US $50
wiper nozzles and hoses again. Parts from Dorman only lasted 6 months this time. tubing cracked and separated at nozzle base. Replaced entire tubing run from connection at base of hood to both washer nozzles. both washer nozzles replaced as well. All OEM parts this time 
May 2018

88000 mi

US $100
QL air suspension compressor failed suddenly. Vehicle threw warning message on dash "repair required/service immediately". Vehicle locked suspension into aero mode, but would droop while running, and once shut off would slowly raise as pressure built in the system. dealer simply replaced compressor. drained and refilled nitrogen in suspension system 
Jun 2018

89000 mi
leak in air suspension (QL) system after previous work. found to be leak at fitting/hose connection for front right air spring 
Jeep Grand Cherokee in District of Columbia, United States
May 2011 - Jun 2018
Dec 2017

39000 mi

US $700
Radiator blew out (plastic section on the side) Installed new radiator, hoses, and cap. Noticed temp gauge rising quickly when only two blocks from my preferred service station. When I parked in the service station I got out and saw the fluid pouring out from under the car.  
Jeep Grand Cherokee in Colorado, United States
Sep 2010 - Jun 2016
Mar 2011

9000 mi
compressor for air suspension was overheating. Replaced compressor with a new unit 
May 2012

24800 mi
The rear passenger door lock actuator needed replacing. Lock will not go up or down. 
Dec 2012

32000 mi
overhead console was drawing battery power while engine was off, draining battery if car was left for more than a few days. 
Jun 2014

55000 mi

US $100
needed to recharge AC 
Oct 2015

77700 mi

US $1300
refrigerant leak due to cracked piping ride was rough due to blown shocks.  cv boot in front was also leaking. 
Jun 2016

86000 mi
A/C compressor needed replacement 
Jeep Grand Cherokee in Ontario, Canada
Feb 2013 - Sep 2017
Dec 2014

27280 mi
horn & wipers  both front seat heaters replaced 
Jan 2016

29760 mi
horn chirps & wipers move with no key fobs in proximity...went to dealer numerous times, they could not find the problem...Now out of warranty,so I'm waiting for some kind of recall. I'm living with the problem & do not want to pay for this. 
Jeep Grand Cherokee in California, United States
Feb 2013 - Apr 2013
Mar 2013

32000 mi
Driver side seat is saggy. Dealer is waiting for Chrysler to decide if they going to replace or fixed it. Waiting ten days so far. 
Apr 2013

32000 mi
The dealer called me and set up an appointment to change the seat in the driver side on march 10 2013. 
Jeep Grand Cherokee in Ohio, United States
Oct 2013 - Jul 2018
Jan 2014 Heated seat grid for seat back caused heated seat to turn off after 20 mins 
Oct 2014

49500 mi
Brake booster recall - failed brake booster 
Dec 2015

68000 mi
Exhaust manifold leak and timing chain cover oil leak. All covered under warranty. 
Feb 2018

102000 mi

US $400
Water pump failure. 
Mar 2018

102000 mi

US $200
Wheel stud broke, causing it to back out of hub hitting suspension 
Jeep Grand Cherokee in Wisconsin, United States
Jun 2016 - Jun 2018
Nov 2016

85700 mi

US $1200
Front driver side wheel bearing wore out, had to replace steering knuckle as well. 
Mar 2017

90000 mi

US $50
Noise coming from inside driver door, was a coin stuck in the trim. The passenger door lock mechanism was replaced 
May 2017

94000 mi

US $800
Replaced seat cover/cushion and heated seat element 
Jan 2018

100000 mi

US $120
2 wheel studs sheared off in the very cold weather, they were replaced 
Jeep Grand Cherokee in Pennsylvania, United States
Oct 2013 - Dec 2016
Aug 2016

88400 mi

US $80
Temperature sensor 
Jeep Grand Cherokee in Ontario, Canada
Dec 2013 - Apr 2014
Dec 2013

24180 mi
Water pump housing leak Transmission sensor (transducer) leak Winsheild washer nozzle broken Rear shock sounds like old bed springs 
Jeep Grand Cherokee in Utah, United States
Oct 2011 - Jun 2018
Apr 2017

60000 mi

US $106
HID bulb burnt out, had to replace both bulbs. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic RWD

Jeep Grand Cherokee in Texas, United States
Aug 2011 - Aug 2014
Sep 2011

1000 mi
Airbag light came on four days after purchasing the JGC. According to dealer, airbag sensor in one of the doors detached, and needed to be plugged back in. No problems since. 
Oct 2011

3500 mi
Noticed that windshield cowl had bubbled up in a couple of places near windshield wipers. Replaced cowl under warranty. Noticed that windshield cowl had bubbled up in a couple of places near windshield wipers. Replaced cowl under warranty. 
Jeep Grand Cherokee in California, United States
Jul 2011 - Jul 2014
May 2013

27000 mi
One of cylinder was missed fired. 
Jeep Grand Cherokee in Florida, United States
May 2011 - Jun 2015
Jun 2011

1000 mi
Sunroof bolts rattled because the bolts were not properly tightened from the factory. 
May 2012

8300 mi
Front passenger window would not go up or down without pausing. For example, you would have to press the window button several times to get the window to move. Prolonged pressing of the button would not help either. 
Jeep Grand Cherokee in Texas, United States
Feb 2011 - Sep 2013
Apr 2013

19500 mi
Driver seat - outside panel to seat. Facia came off. 
Jeep Grand Cherokee in Alabama, United States
Aug 2011 - Aug 2014
Oct 2011

1500 mi
Key stopped working to start the engine. 
May 2013

17000 mi
Radio losing presets when switching driver seat settings 
Aug 2014

30000 mi
Even after a few updates, radio still losing presets when switching driver seat settings 
Jeep Grand Cherokee in Texas, United States
Nov 2010 - Jun 2018
Feb 2015

33800 mi

US $700
The check engine light came on and it was a problem with the coolant thermometer keeping the car too cold. 
Jun 2018

64000 mi

US $50
Headlight out 
Jeep Grand Cherokee in Puerto Rico
Sep 2014 - Dec 2016
Sep 2016

60000 mi
Transmission fluid leak from cooler. Due to the fact the transmission cooler is integrated to the AC condenser the entire unit was replaced. Multiple attempts to start most often in the morning. The vehicle stalls while driving. Fuel pump running after vehicle is turned off. The totally integrated power module (TIPM) was replaced. 
Jeep Grand Cherokee in Georgia, United States
Dec 2010 - Jun 2013
Jun 2011

5000 mi
Driver's side door misaligned. Dealer repaired in a day to my complete satisfaction. 100% Covered under warranty. 
Jeep Grand Cherokee in Florida, United States
May 2012 - Oct 2017
Sep 2012

21000 mi
Radiator failed @ 20k miles. 
Sep 2013

31000 mi
Dashboard replaced for 2nd time. Leather cover delaminated and stiching faded. Possible poor adhesive used by supplier. A/C system shut down after 3 hours or 150 miles during a road trip. Service bullentin issued by Chrysler. 
Jun 2014

36000 mi

US $145
Cylinder head replacement. Compressor replaced, a/c drier under dash replaced and condenser replaced. System recharged. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD w/low range

Jeep Grand Cherokee in New Jersey, United States
Sep 2010 - Jul 2018
Jul 2011

13000 mi

US $32
Right rear break light replaced without issue. 
Dec 2013

39000 mi

US $800
Sensor controlling "ECO" light was replaced. 
Jul 2018

82000 mi
Rattle involving parking break cable repaired 
Jeep Grand Cherokee in Missouri, United States
Sep 2010 - Sep 2015
Dec 2010

7000 mi
Control panel for passenger seat not affixed properly. New panel on order. 
Feb 2011

10000 mi
A steering wheel button for the audio system was not working properly. A new switch was ordered, then replaced a week later. Problem fixed. 
Jun 2011

15000 mi
Front passenger seatbelt not retracting properly. Problem determined to be faulty D-ring. Part on order. High frequency noise from A/C system. Dealer adjusted drive belt, but problem remains. 
Jul 2011

18000 mi
Seatbelt part replaced; problem gone. Panel replaced. 
Sep 2011

19000 mi
TSB for this problem followed. New refrigerant line installed. Noise gone now. 
Oct 2012

38000 mi

US $100
Transmission cooler leaking/same part as the A/C condenser. 
Apr 2014

59700 mi
Brake booster leaking vacuum. Likely recall related. 
Jul 2014

64200 mi

US $100
Brake booster shield installed. 
Oct 2014

67700 mi

US $100
Fuel pump relay in TPIM failed. The thermostat was sticking open. It was replaced and cooling system flushed. 
Jeep Grand Cherokee in Colorado, United States
Mar 2011 - Nov 2014
Aug 2011

4000 mi
Excessive wind noise and water intrusion from sunroof. Reported to dealer and advised this was a known defect. Dealer realigned sliding glass to eliminate water intrusion but told that high pressure car washes may cause some intrusion. 
Dec 2011

14000 mi
Right rear shock was making a squeak noise when driving over bumps. Shock was replaced as a warranty repair. 
Mar 2013

43000 mi

US $420
Rear shock absorber leaking. Part replaced. 
Feb 2014

66000 mi

US $500
Power steering pump replaced 
Oct 2014

80000 mi

US $220
The rubber seal around the front windshield had pulled away from the windshield, allowing windflow into the vehicle and creating excessive wind noise. Replaced the part with the seal and the problem was resolved. 
Jeep Grand Cherokee in New Mexico, United States
Dec 2010 - Jun 2018
Jul 2012

18000 mi
Cruise control occasionally will not turn on. Intermittant. Banging steering column down sometimes makes it work. Waiting for sustained failure to take to dealer 
Nov 2012

31400 mi
Cruise control intermittently inop. Dealer found loose connection under airbag in steering wheel. Problem fixed. Occasional hard shift at approx 30 mph when feathering throttle. Frustrating, because random and not repeatable. More felt than heard. Reflashed transmission and engine computers. Reduced, but has not entirely eliminated symptoms. 
Sep 2013

47000 mi

US $38
overheating when towing. Changed out thermostat, bled cooling system. suspect the radiator is just plain not big enough for towing in 100+ degree temps in the southwest desert mountains. 
Oct 2014

64700 mi

US $350
Intermittintly, ehicle would crank, but not start. If using starter button, could not get car to stop cranking. Dealer traced problem to fuel pump relay. Had to pay for repair, submitting for refund on recall. Key fob RF dead 
Jun 2016

87045 mi
Major collision damage. Vehicle rear-ended. $13K+ damage. Vehicle in and out of shop for 6 months to fix collision associated damage. 
Jeep Grand Cherokee in New Jersey, United States
Feb 2011 - Apr 2013
Jun 2011

15000 mi
no key found message when attempting to start vehicle. Update WIN module with new software. 
Aug 2011

17900 mi
Key not found issue and temperature gauge took a long time to change. 
Dec 2011

25000 mi
Driver door window makes a noise when coming up from a full open position.  Lock button on tailgate no longer works. 
Jan 2012

25500 mi
Replaced drivers window motor. Replaced tailgate lock/unlock button. Replaced window motor and tailgate lock button 
Jeep Grand Cherokee in Alabama, United States
Feb 2011 - Jan 2014
Mar 2011

3500 mi
Sirius tuner inside radio broken  Sirius tuner inside radio broken  
Jan 2014 pass side vents only blow cold air even when heater is on 
Jeep Grand Cherokee in Alberta, Canada
Oct 2010 - Jul 2014
Dec 2011

15500 mi

C $450
Car wouldn't start using the remote keys. Batteries were not dead, but the key fob's were not recognized. Sevice came to disconnect the battery and then reconnect. Took it to dealer and they reflashed programming. 
Jan 2012

30780 mi
Loose connection on Quadra Trac system so received an error message (which also disabled the 4WD system) 
Nov 2012

24460 mi
Intermittently, a loud thunk comes from transmission when slowing down 
Jul 2013

30680 mi
Power Steering failed and was leaking fluid. 
Jeep Grand Cherokee in Ontario, Canada
Sep 2010 - May 2013
Mar 2013

29760 mi
Paint was peeling of running boards. Drivers Seat cover was defective 
Jeep Grand Cherokee in Ohio, United States
Oct 2010 - Sep 2013
Apr 2011

4000 mi
uconnect system locked up - dealer reset and updated the software per a technical service bulletin. 
Jeep Grand Cherokee in Utah, United States
Dec 2010 - Aug 2013
Apr 2012

16500 mi
The air suspension had a switch that returned a code which said it was stuck. Dealership ordered a new switch and replaced it. What brought the issue up was when moving ride heights the screen popped up saying service air suspension. 
Jeep Grand Cherokee in New York, United States
Dec 2010 - Jun 2011
Jan 2011

4000 mi
right rear shock leaking oil. dealer replaced 
May 2011

6000 mi
radio 730RER will not seek. on satellite setting #2 cruise control will not activate..needs radio replaced. needs new cruise control switch, still waiting for parts since 5-14-11?????? As stated before cruise switch intermittent, repaired. 730RER nav was replaced as well,all is good. loaner provided, no cost at all to me. 
Jeep Grand Cherokee in Virginia, United States
Oct 2010 - Aug 2012
Jan 2011

22300 mi
LED lighting on front doors not working. 
Mar 2011

11000 mi
Second unsuccessful repair for LED lighting on front doors not working. Fixed problem myself by rewiring lights. 
Jan 2012

9200 mi
Blower motor failed and was replaced 
Jeep Grand Cherokee in Nevada, United States
Jan 2014 - Sep 2014
Mar 2014

111000 mi

US $150
Replaced noisy blower fan. 
Jeep Grand Cherokee in Quebec, Canada
Nov 2014 - Jun 2018
Dec 2014

53320 mi

C $147
Remote start did not work, message display showing hood open. Bad hood pin switch, they replaced the hook latch including the hood pin switch. 
Aug 2016

78740 mi
Defective brake booster. Booster has been replaced by dealer at nos cost. 
Aug 2017

89900 mi

C $260
seized caliper, replace caliper dealer replaced the seized lower steering shaft. 
Sep 2017

89900 mi
Sun visor wiring recall Emergency brake cable replaced. Keyless entry and push button to start did not operate. - Was caused by dealer on previous repairs, the antenna was disconnected. Dealer reconnected antenna, works okay. 
Oct 2017

91140 mi

C $200
Replace driver side seized brake caliper. 
Nov 2017

94526 mi

C $241
No heating on passenger side. dealer replaced a plastic gear. Dealer also performed brake booster water shield recall, brake booster water shield inspection only. 
May 2018

104160 mi

C $845
Hand brake failure. Dealer replaced both side cables. Dealer also performed an alignment, engine oil change, radiator flush and bleed. 
Jeep Grand Cherokee in Texas, United States
Apr 2012 - Jun 2016
Feb 2016

40600 mi
Maintenance and recalls. Accelerator stuck. 
Jeep Grand Cherokee in Virginia, United States
May 2011 - Dec 2011
Jun 2011

6000 mi
Air suspension failed again.  Liftgate failed again.  Infotainment system failed again. air suspension warning lights came on. techs verified codes but could not duplicate. air suspension warning light came on. control module replaced -- took 10 days. paint on front bumper peeling and flaking off. repainted. power lift gate failed. so far, two trips and still not working. control module replaced. motor needs to be replaced but part not available. dealer said many failures. 430n UConnect system does not work with Apple iPhone. 730n system firmware update released earlier in month. no one knows when the 430n firmware update will be ready. 
Sep 2011

11000 mi
Chrysler finally agree to buy this POS back in August. My first -- and last -- domestic purchase in 32 years. 
Jeep Grand Cherokee in North Carolina, United States
Jan 2012 - Jul 2012
Mar 2012

11000 mi
SKIM module failure, vehicle would not recognize keys or start, even with manual key. Key fob locked with manual key inserted and had to be forcibly removed. Vehicle towed to dealer for repair. 
Jeep Grand Cherokee in Georgia, United States
Dec 2014 - Dec 2014
Dec 2014

78000 mi
fuel pump recall 
Jeep Grand Cherokee in Florida, United States
Jun 2015 - Jul 2015
Jul 2015

81000 mi

US $550
Oil cooler housing damaged. Unit houses oil filter cartridge. Small spring within unit that oil filter mounts to broke during change of filter. 
Jeep Grand Cherokee in Nova Scotia, Canada
Sep 2017 - Jun 2018
Nov 2017

71300 mi
Rear window wiper seized. Wiper assembly removed cleaned and lubricated. 
Jun 2018

81220 mi

C $80
Front passenger wheel bearing going bad. Replaced. 
Jeep Grand Cherokee in New Jersey, United States
Oct 2014 - Dec 2017
Jan 2016

99000 mi
Replaced rear drive shaft c/v joint 
Oct 2017

139000 mi

US $48
Thermostat stuck open, engine running too cool. Replaced t-stat. 
Jeep Grand Cherokee in Massachusetts, United States
Aug 2015 - Sep 2015
Mar 2015

86000 mi

US $2000
Transmission Valve body needed replacement. Car would not consistently move form stop. Left me stranded in several intersections and stop signs. Needed to put in park and power cycle before transmission would reengage. 
Sep 2015

91000 mi

US $400
Engine oil switch problem causing intermittent power loss and check engine lights. Problem was attempted to fix once and persisted after vehicle was initially returned. 
Jeep Grand Cherokee in Illinois, United States
Jan 2012 - Aug 2014
Feb 2012

8000 mi
Cam position sensor defective. Brought to dealer for replacement. Problem corrected. 
Jeep Grand Cherokee in British Columbia, Canada
Feb 2012 - Mar 2012
Mar 2012

7440 mi
Phone not connecting Vehicle exhibiting loud bang noise when traveling over bump or pothole...problem with suspension dampening return...Chrysler said it's a 'characteristic' of the Overland. Problem worse with air suspension engaged. Not an off-road vehicle! Internal blower fan connection weak, causing the blower not to work. They replaced the whole blower. 
Jeep Grand Cherokee in Missouri, United States
Jun 2011 - Jul 2018
Jul 2011

2000 mi
Nav system quit working. Entire unit replaced. 
Mar 2015

48000 mi
Seal of sun roof have shrunk and therefore wind noise. Not covered by extended Chrysler warranty. Dealer wanted $1,000 plus labor to correct. Price is outrageous for a design defect, so I didn't get it fixed. 
Jul 2016

65300 mi

US $800
A/C & Heat blower fan began making a loud growling sound. Also, A/C would only put cold out on the driver's side, Passenger side got hot air. 
Apr 2017

72852 mi

US $368
Check engine light came on no other symptoms. Replaced Thermostat housing, replaced T-Stat assembly/ Bled and filled coolant. 
Dec 2017

84000 mi

US $926
New battery 
Jeep Grand Cherokee in Florida, United States
Jan 2012 - Oct 2014
Feb 2012

12500 mi
passenger headrest rattle. 
Jeep Grand Cherokee in Nebraska, United States
May 2011 - Aug 2013
Sep 2011

10000 mi

US $4
TSB for I-shaft replacement TSB for A/C squeal. parts ordered. Horn not working correctly Replaced Front Side Marker light that was burnt out on driver's side. 

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2011 Jeep Grand Cherokee 4dr SUV

290-horsepower 3.6L V6 5-speed shiftable automatic AWD

Jeep Grand Cherokee in New York, United States
Nov 2010 - Dec 2014
Mar 2012

18000 mi
During normal oil change, transmission software was upgraded. Since then the cruise control is terrible. On a road with small knolls the car will vary from 3 mph below to 3 mph over the set point. Dealer looked at upgrade once since. 
Apr 2012

18500 mi
The cruise control is still very inaccurate since the transmission program update. There seems to be no resolution to this problem. 
Jeep Grand Cherokee in New York, United States
Jul 2015 - Oct 2015
Aug 2015

36200 mi

US $1700
Intermittently cranks but no start. Fuel pump relay recall performed to alleviate issue. Didn't solve problem. Next, WIN module replaced. That didn't work. Finally, TIPM replaced, which so far has worked, albeit $1500 later. 
Sep 2015

37000 mi
Vehicle continued to intermittently crank with no start, also stalled out on a busy highway. After this, had it towed to diff. repair shop than previous work. They replaced the recalled fuel pump relay as had been done numerous times before Brake lights not functioning, due to faulty switch on brake pedal. 
Jeep Grand Cherokee in Missouri, United States
May 2016 - Sep 2016
Jun 2016

95000 mi

US $50
Bad thermostat, causing check engine light. Replaced thermostat, and cleared code. Code did not return. 
Jeep Grand Cherokee in Idaho, United States
Jul 2016 - Jul 2017
Jun 2016

100000 mi

US $1200
rear drive shaft has two parts in this particular model. Apparently, that has been changed in later models. The joint between the two shaft pieces was failing and clunking. Had to be replaced. 
Jeep Grand Cherokee in New York, United States
Feb 2017 - Jun 2018
Nov 2017

69000 mi

US $415
Oil pressure sensor replaced. 
Jeep Grand Cherokee in Ontario, Canada
Aug 2011 - Mar 2014
Feb 2013

35960 mi
power steering hose gone Passive entry for rear hatch door no longer works 
Jul 2013

42620 mi
Vehicle has a clunking in the rear suspension. I have not taken it in to get fixed yet, so I can't yet confirm what the issue is entirely. Rear window washer is no longer working. Vehicle handling is awful. It feels like you are driving a top heavy 15 passenger van. This has been the case since I bought the vehicle. It over reacts to steering. Not a nice vehicle to drive. 
Dec 2013

53320 mi
Rear shocks were replaced (previously reported noise) under warranty Rear wiper moter not working 
Feb 2014

57040 mi
humming noise coming from rear diff. 
Mar 2014

57040 mi
Re-built entire rear axel Suspension on front drivers side repaired Rear window defrost only half working 
Jeep Grand Cherokee in Connecticut, United States
Dec 2015 - Jun 2018
May 2017

55000 mi

US $100
Replaced thermostat 
Oct 2017

60000 mi

US $100
Replaced power steering rack 
Jeep Grand Cherokee in California, United States
Jun 2012 - Oct 2014
Apr 2013

35700 mi
Seat rattle. 
Nov 2013

47000 mi
Harmonic balancer dislodged causing puncture of timing chain cover. Due to intermittent nature of problem, diagnosis was difficult. 
Feb 2014

51200 mi
WIN ignition failure. Car failed to start intermittently.  Replaced shock. 
Jun 2014

57000 mi

US $100
Remote key system locked keys in car with our dogs inside on a hot day. Had to break window to rescue dogs. Dealer replaced "module" and charged $100 but Jeep paid our ins. deductible. Driver seat lumbar support broken. Repair promised under warranty, was attempted but never finished. 
Jeep Grand Cherokee in Alberta, Canada
Nov 2011 - Dec 2011
Dec 2011

1674 mi
Radio and dash display were on and off intermittently. Found and repaired broken wire to power supply. Radio cuts in and out evenafter a new radio was installed. 
Jeep Grand Cherokee in California, United States
Dec 2011 - Jul 2012
Jul 2012

33000 mi
Jeep has been in and out of dealer approx. 6 times for overheating transmission. 
Jeep Grand Cherokee in Washington, United States
Jan 2012 - Sep 2013
Mar 2012

29000 mi
The Hazard and Traction Control buttons on lower control unit does not work when pushed. 
Aug 2013

53000 mi

US $150
Replaced cylinder heads and valve Door locks not working on rear passenger side 
Sep 2013

53000 mi
Computer malfunction. Reported incorrect information and had issues with radio memory. 
Jeep Grand Cherokee in Massachusetts, United States
Apr 2012 - Jun 2018
Jul 2012

33300 mi
Recharge and add leak detection dye to AC system. 
Jeep Grand Cherokee in Indiana, United States
Nov 2013 - Jun 2018
Mar 2014

87000 mi
Cylinder head had to be replaced. Covered under warranty. Replace catalytic converter 
Apr 2014

87700 mi
Replaced 2nd catalytic converter 
Jeep Grand Cherokee in Massachusetts, United States
Feb 2011 - Jun 2018
Jul 2011

6000 mi
Rattle on driver's front wheel, caliper rattle clip on order Applied ESC TSB 18-001-11 Applied TSB 08-036-11 to fix iPod connection problem 
Sep 2011

11000 mi
installed caliper rattle clip 
Nov 2011

15500 mi
Went to dealer to diagnose A/C system noises, dealer reported no problem. Decided to go to another dealer. 
Jan 2012

49200 mi
Repaired leak in AC line 
Mar 2012

20000 mi
Water pump was making noise, pump replaced under warranty Leak in condenser, replaced condenser and recharged system under warranty. 
Jul 2012

26300 mi
Intermittent problems with stalling and failure to start, key fobs replaced. 
Nov 2012

34300 mi
Replaced defective driver side view mirror and flashlight assembly. 
Sep 2013

50000 mi

US $100
Vehicle occasionally stalled after starting, dealer replaced Wireless Ignition Node. 
Nov 2014

68000 mi
Check engine light and sluggish performance, replaced exhaust cam phasers. 
Nov 2016

104300 mi

US $100
Intermittent CEL, replaced evaporative system detector 
Aug 2017

114000 mi

US $261
Replaced Battery 
Jun 2018

128000 mi

US $100
Replaced starter  and motor mount 
Jeep Grand Cherokee in Ontario, Canada
May 2014 - Oct 2018
May 2015

42160 mi

C $575
Passenger dash vent blow warm air while driver side cooled properly. Had to replace blend door actuator and gear. 
Aug 2017

73160 mi

C $250
Driver dash vent blow warm air while passenger side cooled properly. Had to replace blend door actuator and gear. 
Mar 2018

80600 mi

C $700
rear wiper motor cruise control module replaces 
Oct 2018

89900 mi

C $408
replace esim 
Jeep Grand Cherokee in Illinois, United States
Feb 2011 - Jul 2015
Mar 2012

15000 mi
Full engine replacement 
Feb 2013

32200 mi
The passive entry on the passenger side of the vehicle was no longer working. The door handle was replaced. 
Mar 2014

60000 mi
There was a cylinder misfiring that had to be replaced. Two days, more than a spark plug. Wife thinks they replaced the cylinder itself. The lock on the rear, driver's side door was not working. Door handle mechanism needed to be replaced. 

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See TrueDelta's information for all Jeep models.

2018 Jeep Grand Cherokee Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2018 Jeep Grand Cherokee problems occur, check out our car reliability stats.