

Engine (12%)
Transmission and Drivetrain (10%)
Brakes and Traction Control (8%)
Suspension and Steering (8%)
Electrical and Air Conditioning (32%)
Paint, Rust, Leaks, Rattles, and Trim (22%)
Other (8%)
$2500+ (1%)
$1000 - $2499 (5%)
$500 - $999 (6%)
$100 - $499 (29%)
< $100 (58%)
turbocharged 250hp 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in California, United States Jun 2021 - Jun 2022 | |||
Jun 20227000 mi | rear bumper cover was damaged & replaced |
Mazda CX-5 in Florida, United States Jun 2021 - Jun 2022 | |||
Oct 20211150 miUS $1 | RE. TCU RECCALL SSPC7 TCU connection issues, TCU re-programmed, info sent to Mazda |
187-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in New Hampshire, United States May 2020 - Sep 2024 | |||
Dec 202233000 mi | malfunction of thermostat |
turbocharged 250hp 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Ontario, Canada Jan 2021 - Jun 2022 | |||
Apr 202218290 mi | Mirror fold in motor broke during a service. Full mirror replaced. |
Mazda CX-5 in Oklahoma, United States Sep 2021 - Jun 2024 | |||
Mar 202323000 miUS $85 | Routine oil change | ||
Jun 202427900 miUS $89 | Engine oil changed, other systems checked, tires rotated. Recommended transmission service. Scheduled |
Mazda CX-5 in Ontario, Canada Dec 2020 - Jun 2022 | |||
Mar 202117980 miC $106 | Mirrors should fold automatically on locking. This wasn't happening all the time. |
Mazda CX-5 in Ontario, Canada Jan 2021 - Jul 2022 | |||
May 202255800 miC $150 | wheel bearing failed | ||
Jul 202257660 miC $500 | Drivers side power mirror stopped folding. |
192-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Ontario, Canada Apr 2019 - Jun 2024 | |||
Apr 202131000 miC $85 | Rear passenger side wheel got very hot while driving. The brake shoe was corroding on to the caliper guide hanger. The dealer cleaned up the parts and lubricated the parts. No problem since. | ||
Sep 202251460 miC $150 | Rear pads sticking. | ||
Feb 202358900 miC $135 | Sticking brake pads due to salt |
187-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Tennessee, United States Dec 2020 - Jan 2023 | |||
Aug 202120000 mi | Door seal kept coming off |
187-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Virginia, United States Dec 2020 - Jun 2022 | |||
Aug 20217408 mi | Front Facing Camera replaced. Second occurrence, first on 7/8/2019 |
Mazda CX-5 in Michigan, United States Jan 2021 - Jun 2022 | |||
Apr 202222000 mi | Check Engine light came on. Coolant Control Valve was replaced under the warranty. |
Mazda CX-5 in New Jersey, United States Dec 2020 - Jun 2022 | |||
Nov 202122500 miUS $60 | Light for left turn blinker up front. Took 10-15 minutes, cost $60. |
Engine not specified
Mazda CX-5 in British Columbia, Canada Dec 2017 - Dec 2018 | |||
Aug 201824180 mi | Wipers stopped working several times, failure was related to defective accessory control module. Dealer repaired under warranty. Dealer failed to perform service appropriately and vehicle was returned to me in unsafe condition. |
187-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in New Hampshire, United States Mar 2018 - Apr 2021 | |||
Oct 202030180 mi | Replaced head gasket [probably actually timing cover gasket] and oil pan gasket as oil was leaking. Had been going on a long time, it was a very slow leak. |
Mazda CX-5 in Arizona, United States Feb 2018 - Jun 2022 | |||
Sep 201912000 mi | recall for software update related to emissions | ||
Jun 202017000 mi | wheel alignment | ||
Mar 202121000 mi | replaced battery under warranty | ||
Jun 202228000 miUS $189 | alignment |
Mazda CX-5 in California, United States Dec 2018 - Jan 2021 | |||
Jan 202128000 mi | Car didn't want to start on initial try, then started as if a low battery. Gauge cluster lit up nearly all warning lights, parking brake warning light stayed on, there was a warning that upon finding it in the manual, was to not drive the car at all. Took it to dealer, they charged battery and performed systems checks. They said everything is fine, that the errors were related to a low voltage situation. |
187-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Minnesota, United States Mar 2018 - Jun 2022 | |||
May 201913000 mi | Forward collision warning and autonomous emergency braking sensor failed. Warning light came on. Replaced under warranty. |
Mazda CX-5 in New York, United States Apr 2018 - Apr 2023 | |||
Aug 20225000 mi | Car does not start if you don't drive the car at least every two days. | ||
Apr 20236600 mi | Car never starts after not driving it for a few days. Ongoing problem since I bought the car new.Have been given 3 batteries in 5 years |
Mazda CX-5 in Oregon, United States Nov 2018 - Apr 2025 | |||
Jun 20195000 mi | Rear brake squeal. Dealer sanded off glaze that had formed on brake pads. | ||
Jul 202460000 miUS $2500 | Replaced timing cover gasket under warranty. Replaced all drive belts. |
Mazda CX-5 in West Virginia, United States May 2018 - Apr 2020 | |||
Jun 2018195 mi | Infotainment system locked up. Rebooted by unhooking negative battery terminal, then installed the most current version. Seems to have corrected the problem | ||
Nov 20183500 mi | Infotainment screen went black. Still operated, but could not see anything on the screen. After shutting engine off and restarting, it was fine. Took it in to be checked, no problem detected, but system was again updated. No other problem since then. |
Mazda CX-5 in Ontario, Canada Jan 2021 - Jun 2022 | |||
Jun 202247120 miC $800 | Just brakes |
Mazda CX-5 in Ontario, Canada Apr 2018 - Jun 2022 | |||
Apr 202114880 miC $823 | Tire rotation, replaced wipers, four wheel algnment and replace rear brake pads and rotors. |
Mazda CX-5 in Pennsylvania, United States Mar 2018 - Feb 2021 | |||
Nov 201912500 mi | Key fobs lost programming when battery was changed |
Mazda CX-5 in Massachusetts, United States Jun 2021 - Jun 2022 | |||
Feb 202273000 miUS $250 | Pad and rotor replacement |
Mazda CX-5 in Malaysia Dec 2020 - Feb 2022 | |||
Feb 202260760 mi | Side mirror - right hand side |
turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic AWD
Mazda CX-5 in South Australia, Australia Aug 2017 - Nov 2020 | |||
Jan 20186200 mi | Intermittent tripping of emergency brake system. Reload front camera software. Issue has not returned. However i have noticed the camera is more sensitive to speed signs and will regularly pick up speed changes that are not relevant. |
turbocharged 148hp 2.2L I4 Diesel 6-speed manual FWD
Mazda CX-5 in Ireland Jun 2017 - Mar 2021 | |||
Oct 201820460 mi | Fold function on exterior mirror failed. Replacement part ordered and fitted. | ||
Nov 201937200 mi | Powered strut to operate boot/trunk failed and was replaced under warranty | ||
May 202044640 mi | Exterior Mirror fold function failed. Replacement part fitted. Repeat issue. Noise from A/C motor highlighted to service tech. Repair attempted via removal of debris from cabin air filter box. Repair unsuccessful. |
187-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Virginia, United States May 2017 - Jul 2022 | |||
Jun 202265789 miUS $1477 | Belt tensioner was leaking. Replaced. |
Mazda CX-5 in Texas, United States Dec 2017 - Feb 2020 | |||
Jun 201914000 mi | Clicking noice at full steering lock. Dealer installed (missing?) shim in front suspension. | ||
Dec 201920000 mi | Brakes squealing. Dealer informed me it was a known problem. Repaired for free. |
Mazda CX-5 in Florida, United States Mar 2017 - Jun 2022 | |||
May 20171100 mi | Steering wheel vibration at 50-70mph where wheel would physically vibrate/shake. Dealer road forced balanced tires. Steering wheel vibration at 50-70mph where wheel would physically vibrate/shake. Previous road force balance unsuccessful. Dealer replaced all four wheels and tires from another unit on the lot. | ||
Jun 20171250 mi | Steering wheel vibration at 50-70mph where wheel would physically vibrate/shake. Previous two attempts (road force balance and wheel/tire replacement) were unsuccessful. Dealer drove another new unit on the lot which exhibited similar symptoms. Dealer contacted Mazda technical help line to get an answer and was told symptoms are normal. Steering wheel still visibly shaking when driving in a straight line at a steady speed. | ||
Jul 20172900 mi | Filed lemon law claim regarding wheel vibration. Mazda Corporate inspected vehicle and determined the issue was still being caused by improperly balanced wheels. Rebalanced tires again and mostly resolved the issue however slight vibration still exists. | ||
Mar 201813000 mi | Dealer replaced lower control arm bushings per TSB due to knocking noise. | ||
Jul 201819000 mi | Suspension still making clunking/popping after sealer replaced lower control arm bushings. Replaced bushings again and performed a steering tsb | ||
Jul 202050000 mi | Fuel rail sensor went bad and threw a check engine code. The dealer replaced the part under the extended warranty plan. Touch screen for infotainment system has been registering ghost touches when stopped and changing radio stations and other functions. Doesn’t occur in motion as touch controls are disabled during movement. Dealer ordering new screen but it’s currently on backorder. |
Mazda CX-5 in Texas, United States Dec 2017 - Sep 2020 | |||
Jun 201920000 mi | Retaining clip for drivers sun visor had broken, so that was replaced under warranty. Paint is chipping very badly and at very low mileage. There are noticeable chips, specks, scratches, and more all over the car. The red paint scratches if you look at it wrong. That ain't normal. Dealer inspected the problem and said they would open a case with Mazda corporate. I haven't heard anything since, so I should probably follow up on that. |
Mazda CX-5 in Texas, United States Jun 2017 - Jun 2022 | |||
Feb 202030200 miUS $397 | battery bad |
Mazda CX-5 in Florida, United States May 2017 - Mar 2018 | |||
Jul 20171000 mi | smart brake assist system not working. service shop could not find problem without actual crash so i left without help |
187-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Queensland, Australia May 2017 - Jun 2022 | |||
Jan 20188680 mi | Replace cracked windscreen that had been damaged on a road trip to Melbourne. |
Mazda CX-5 in West Virginia, United States Nov 2017 - Jun 2018 | |||
Feb 20181000 mi | steering wheel as a little off center while driving in a straight line. Mechanic had me sit in the car and hold wheel where I wanted it, and made the slight adjustment. Probably wouldn't bother most people, but bothered me. |
Mazda CX-5 in Washington, United States Mar 2017 - Jun 2020 | |||
Jun 202048500 mi | transmission noisy, odd smell. shop verified and replaced transmission |
Mazda CX-5 in North Carolina, United States Jan 2018 - Jul 2022 | |||
Sep 20185000 mi | Forward collision and lane monitoring camera malfunctioned and had to be replaced. |
Mazda CX-5 in Ohio, United States Oct 2017 - Jun 2022 | |||
Feb 202033000 mi | Control module between seats was stuck and needed to be replaced under warranty |
Mazda CX-5 in New Jersey, United States Nov 2017 - Sep 2020 | |||
Jun 20185000 mi | Check engine light |
Mazda CX-5 in Michigan, United States Nov 2017 - Sep 2023 | |||
Jun 202260000 miUS $75 | Right rear axle seal |
Mazda CX-5 in Alberta, Canada Jul 2017 - Jun 2022 | |||
Sep 202019220 mi | Mazda would not honour my paint warranty because I was 20 days (20-24?) late reporting it. The problem had been ongoing for months but I was not wanting to go in for C-19 worries. A dealer rep even admitted that this was a reported Mazda problem (to thin a coat applied to a number of CX-5 vehicles). | ||
May 202122320 miC $45 | Windshield repair. Made problem worse by adding another chip ... within two weeks this chip it developed into a large crack across the windshield. I think they dropped a tool on the window when repairing/patching the small chip ... and they would NOT own up to it - Kramer Mazda. |
Mazda CX-5 in Pennsylvania, United States Jan 2018 - Jul 2020 | |||
Jun 20182000 mi | Poss vacuum leak |
Mazda CX-5 in Ontario, Canada Jul 2017 - Aug 2018 | |||
Sep 20171240 mi | Technology safety system is totally dependent on the upper factory installed windshield camera. If it's view is obscured in any manner the rest of the safety features such as collision avoidance, smart braking, lane assist will no longer function. In section 4 page 148 of the owner's manual this is stated, but the sales people don't mention this during the buying process. So during a snowstorm, heavy rain, fog, morning dew or some bird poops on the windshield some of your "special" safety features of the technology package will not work, and Mazda doesn't consider this to be a defect. The 19 inch tires that come with the vehicle are suppose to be top end tires. After 2,500 Kms they are developing "flat" spots. Let the car sit over night and when you start out in the morning you have a thump, thump, thump for about 10 Kms until the tires warm up. | ||
Dec 20171671 mi | Loose front linkage | ||
Mar 20184464 mi | Windshield-mounted automatic brake sensor defective, had to be replaced. |
Mazda CX-5 in Ontario, Canada Nov 2020 - Jun 2022 | |||
May 202229760 miC $1600 | Brakes worn down. Needed replacement. Rotors, pads etc. plus labour. |
Mazda CX-5 in Wisconsin, United States Jan 2018 - Feb 2022 | |||
Feb 202280000 miUS $1000 | Oil drip onto the tensioner band. Both oil pan and belt were replaced |
Mazda CX-5 in New York, United States Jun 2020 - Feb 2024 | |||
Aug 202029000 mi | Replaced battery | ||
Jul 202251410 miUS $149 | Replaced ignition coils and spark plugs Replaced battery on key fob Replaced both rear stabilizer end links because one broke. | ||
Aug 202252940 miUS $810 | Rear shock worn . Replaced vehicle with upgraded struts and shocks. | ||
Jun 202361590 miUS $734 | Both rear bearings replaced |
Engine not specified
Mazda CX-5 in Ontario, Canada Jul 2017 - Jun 2018 | |||
Apr 20188501 miC $646 | Windshield replacement |
turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic AWD
Mazda CX-5 in Victoria, Australia Jan 2016 - Jun 2022 | |||
Jan 202280600 mi | Replaced the EGR valve but the engine light is still on. Repairer intends to clean manifold due to build up. | ||
Jun 202285560 miA $553 | Replace oil switch |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in California, United States Nov 2016 - Feb 2022 | |||
Jun 20175400 mi | Rattle from left rear windshield area. This has been fixed. Rattle from right dashboard area when driving on pavement that is less than very smooth. This has been fixed. Rattle/vibration from left dash area above the steering column/left corner when driving on less than smooth pavement. Prominent when coming to rolling stop. Took car home after attempted fix from the dealership. Dealer removed left side speaker cover, road tested. noise still there. Removed the wiper and cowl and tested without cowl found noise is gone. Dealer put foam tape on all contact and put the cowl back and found noise gone. Put foam tape on cowl contact with windshield and road tested and found noise gone. Took the car home and the problem has not been resolved. Rattle and vibration is still occurring just as before the repair/correction. Will be returning the car for more diagnosis. | ||
Aug 202142000 mi | Belt tensioner leaking. Repair recommended. Repair not done yet. |
Mazda CX-5 in Ontario, Canada Jul 2015 - Jun 2021 | |||
Jan 2016 | The in dash GPS system would not respond correctly to voice commands, was missing street info and periodically would go blank. Resetting the GPS did not help. Dealer advised a map update but this has not resolved the problem. Issue ongoing. |
Mazda CX-5 in Ontario, Canada Aug 2017 - May 2018 | |||
Jun 201714880 mi | Repaired loose drivers seat. Replaced the rails on which the seat move, for and aft. |
Mazda CX-5 in Arkansas, United States May 2017 - Dec 2018 | |||
Jun 2017300 mi | The optional navigation system did not work. Dealer installed SD chip with Navigation was not installed correctly. |
Mazda CX-5 in California, United States Aug 2015 - Feb 2016 | |||
Feb 20167000 mi | Engine fuel evaporative valve stuck closed causing CEL. Dealership replaced purge valve. |
Mazda CX-5 in Ohio, United States Feb 2016 - Jun 2022 | |||
Jul 201720088 mi | Recall for rear hatch gas shocks. Corrosion problem with inital set |
Mazda CX-5 in Texas, United States Sep 2015 - Jan 2022 | |||
Dec 20151000 mi | Found that the passenger side rear reflector (in bumper) was not secured into bumper properly. It would push in when touched. Dealer attempted to secure it, but couldn't, so entire new bumper assemply was ordered, painted,and installed. | ||
Jul 20165200 mi | The leather drivers seat cover was replaced as it would not properly fasten at the bottom front lip. The newly replaced seat cover now has the same issue. Repair tech damaged door sill paint upon reinstalling seat. |
Mazda CX-5 in Georgia, United States Aug 2015 - Dec 2018 | |||
Sep 20158000 mi | Passengers front seat stitching faulty Front passengers side foot/console panel keeps popping out | ||
Mar 201613000 mi | Cloudy "haze" increasing on inside of headlights (both, front) |
Mazda CX-5 in California, United States Apr 2017 - Jun 2022 | |||
Jul 201713000 mi | The leather cowling are the dashboard display was peeling and had to be replaced. |
Mazda CX-5 in Florida, United States Jan 2016 - Sep 2018 | |||
Jun 201721000 mi | Driver side door was squeeking and bolts needed to be tightened. I love this car! |
Mazda CX-5 in Texas, United States Apr 2015 - Jun 2018 | |||
Oct 201615000 mi | Brought the car in for 15k mile service. I also asked them to check the transmission because I was having intermittent issues, where going from Reverse to Drive introduced some sort of delay even when the gas pedal is pressed. I could not reproduce the issue every time I try to, but apparently the dealership was able to. They said their tech traced it to an internal transmission problem and they replaced the transmission under warranty. | ||
Dec 201725000 mi | LED headlights had some sort of staining or residue on them that could not be cleaned. headlights were replaced under warranty. | ||
Jan 201825500 mi | The center armrest latch broke. So the armrest wouldn't stay closed until it was repaired. |
Mazda CX-5 in Pennsylvania, United States Apr 2015 - Sep 2016 | |||
Nov 20158000 mi | Squeak coming from front end, generally when braking at low speed. Noise has not gone away from two separate dealer visits. | ||
Sep 201616000 mi | Squeak in front end diminished on its own but never went away. We still heard the squeak 50 percent of the time. |
Mazda CX-5 in Ontario, Canada Jul 2019 - Jun 2022 | |||
Oct 202162620 miC $180 | Rear brake pad draging. Replaced pads and rotors. | ||
Jan 202265100 miC $250 | Needed new Battery |
Mazda CX-5 in Florida, United States Jun 2016 - Mar 2022 | |||
Jun 202132600 miUS $190 | Rear brake pads replaced |
Mazda CX-5 in California, United States Feb 2017 - Jun 2018 | |||
Jul 20173000 miUS $1200 | ground issue |
Mazda CX-5 in Ohio, United States Mar 2015 - Jun 2018 | |||
May 201889000 miUS $1200 | I opted NOT to have the work done. LED DTR on drivers side went bad. Dealer quoted $1,200 to fix. Opted to buy a new 2018 Mazda with Costco pricing! |
Mazda CX-5 in New Jersey, United States Jul 2015 - Jun 2022 | |||
Nov 202057000 miUS $150 | Center console latch broke. Replaced by dealer |
Mazda CX-5 in Florida, United States Nov 2015 - Dec 2018 | |||
Dec 201724600 miUS $150 | Emblem bracket was ordered for replacement due to one tab being broke off by garage door. Emblem itself if fine and will be placed back into new bracket. Wife's car and parked a skosh close to front of garage. She was trying to make room for me to haul my bowling balls to my car. I wasn't going bowling during the holidays. So it goes. |
Mazda CX-5 in Florida, United States Jun 2015 - Jun 2022 | |||
Oct 202145754 mi | Left headlight began to fail. Once brought in for repair, it was discovered that there was an active RECALL and both headlights were replaced free of charge. |
Mazda CX-5 in Florida, United States Sep 2015 - Jun 2022 | |||
Sep 201815200 miUS $100 | Real time mpg reading was broken. The readings were jumping around randomly. Dealer did something to fix it, not sure if anything was replaced or not. | ||
Sep 201918000 miUS $440 | replace belt tensioner | ||
Jun 202020000 miUS $600 | Replaced tires | ||
Jul 202122500 miUS $45 | battery dead. replaced under warranty. |
Mazda CX-5 in Oklahoma, United States Dec 2016 - Jan 2024 | |||
Jun 202027330 miUS $100 | Belt tensioner leaking fluid |
Mazda CX-5 in Texas, United States Mar 2016 - Nov 2021 | |||
Apr 201825000 miUS $110 | OEM battery died at 2 years and replaced with a much higher aftermarket CCA battery. My other 2016 Mazda's battery is registering low too so the low CCA OEM batteries seem to be very low quality. |
Mazda CX-5 in North Carolina, United States Apr 2017 - Jun 2022 | |||
Apr 20189150 mi | A trim piece on the lift gate showed signs of melting. It was explained that it is possible that it parked outside, any concentration of heat directed from building windows can cause the situation. Mazda will not replace for free. I was expected to pay for a replacement trim piece. |
Mazda CX-5 in Florida, United States Jun 2015 - May 2017 | |||
Aug 2015 | Left entire springs, strut and assembly replace due to a squeaky noise when braking Sunroof leak along the seam. Driver side rear quarter panel had a mark on the clear oat from the plastic applied to protect it during transport. |
Mazda CX-5 in New York, United States Apr 2017 - Nov 2021 | |||
Nov 202036000 mi | New brakes and rotors needed |
Mazda CX-5 in Ohio, United States Dec 2015 - Jun 2022 | |||
Dec 201712000 mi | Had dealer install latest software update for infotainment system in hopes that it would fix slow and flaky performance with Bluetooth. Unfortunately while things are a bit faster, it still runs poorly overall. | ||
Apr 201814500 mi | Another software update for Mazda Connect. Incrementally better but still bad overall. | ||
Oct 201817000 mi | Yet another update for Mazda Connect, and yet again it slightly changes the appearance but doesn't fix the problems. Very disappointed with Mazda. | ||
Jan 201920000 mi | Passenger side door lock was making noise when actuating. Replaced under Goodwill warranty. Dealer finally determined that navigation SD card was bad and causing most of the issues with infotainment. Card was replaced and it's working better. Still not great but at least it isn't crashing every day. | ||
Jan 202025000 mi | Brakes make a loud squealing noise when applying moderate pressure at lower speeds. Goes away when stopping quickly. SA reported back rotors are grooved and pads down to 5 mm, so safe but will need replaced relatively soon. After a recall replaced the rear gas struts holding tailgate, the new parts began to make noise. Tech was able to lubricate something and claims noise is gone. | ||
Dec 202027000 mi | Driver's door open/close sensor is intermittently broken. The car will often think the door is closed when it's actually open. Loud noise when opening/closing tailgate is still there | ||
May 202128000 mi | LED DRLs both failed. *Very* expensive to replace but fortunately there was a service campaign. | ||
Jan 202232000 mi | Driver's door open/close sensor will often indicate that the door is closed even when open. The vehicle has auto lock and will lock the door and set the alarm with things still open. Dealer could not diagnose the problem and didn't fix it. |
184-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Colorado, United States Aug 2015 - May 2018 | |||
Feb 20162000 mi | Screw holding driver's side sun visor fell out and was lost. |
Mazda CX-5 in Washington, United States Aug 2015 - Apr 2016 | |||
Apr 20167000 mi | Transmission started hesitating while shifting from neutral, reverse, or stop lights up to 30 secs. Shifts were very hard. Transmission was replaced under warranty. |
Mazda CX-5 in Tennessee, United States Oct 2015 - Oct 2018 | |||
May 20177000 mi | Passenger air bag recall |
Mazda CX-5 in Pennsylvania, United States Sep 2016 - Jun 2022 | |||
Jan 202168000 miUS $120 | Connecting rod [stabilizer bar link] |
Mazda CX-5 in New Jersey, United States Nov 2015 - Dec 2018 | |||
Dec 201610000 mi | Noisy heater/AC blower motor replaced under warranty. It was making a growling noise at low fan speeds. Replacement blower motor is quiet. |
Mazda CX-5 in Pennsylvania, United States Jul 2016 - Apr 2018 | |||
Jan 2017 | GPS freezes | ||
Apr 201823000 mi | Threw check engine light. Fault was cleared by dealer |
Mazda CX-5 in Michigan, United States Apr 2016 - May 2019 | |||
Jul 20162500 mi | Check Engine Soon Light came out twice within one month. PC module was replaced. | ||
Oct 201718100 mi | Check Engine Light came back on. Dealer replaced the oxygen sensor. Check engine light came back on a few days after the oxygen sensor was replaced on 10/11. Took it back to the dealer on 10/23. Dealer checked for codes. PO137, P2096. Rear oxygen sensor low voltage. Post cat lean. Checked wiring from rear oxygen sensor to PCM. Wiring was good. Monitored fuel trims - good.. Swap engine. No vacuum leaks found. Checked fuel pressure - good. Advised to try different source of fuel. Didn't work. Light has come back on. | ||
May 201826000 mi | Heating in driver seat cushion not working properly. Dealer replaced driver side heated seat cushion. | ||
Apr 201934000 mi | Check Engine Light was on again. Dealership technician said the oxygen sensor should be replaced. They still cannot figure out what triggers the check engine light on so very often. Dealership replaced the oxygen sensor one more time, the check engine light came on again just in three days after the replacement. Returned the vehicle to the dealership at the end of the lease. |
Mazda CX-5 in Maryland, United States May 2016 - Feb 2019 | |||
Jan 2017 | The check engine light came on, and I took the car to the dealership. They "reflashed" something and I was on my way. |
Mazda CX-5 in Massachusetts, United States May 2016 - Feb 2020 | |||
Jul 20161700 mi | Leak in condenser |
Mazda CX-5 in New Jersey, United States Oct 2015 - Jan 2022 | |||
Nov 20151000 mi | Transmission died @ 400 miles.; engine would rev up and suddenly slam in when stopped at a light, stop sign, etc. Dealer replaced w/new (supposedly) transmission. 1000+ miles now, and so far so good. | ||
Dec 201852000 miUS $350 | Known problem with early models - rear brakes hang up, causing abnormal wear. |
Mazda CX-5 in Quebec, Canada Mar 2015 - Jan 2022 | |||
Oct 201616740 mi | Parking brake light would illuminate during acceleration. Was more frequent during cold weather. After two trips to the dealer, the problem was the FSC (camera). Replaced under warranty and that strangely solved the problem. | ||
Mar 201827900 mi | Electronic parking brake remained engaged while driving, despite indicator light being off. Rear passenger brake was hot after a short drive. Dealer inspected the rear brakes and found no issues, despite the brake pads being worn down to 2mm. Suggested replacement at customer expense. | ||
May 201829760 miC $400 | Rear brake calipers and EPB replaced. Pads and rotors replaced at owner's expense at the same time. | ||
Apr 201937200 mi | The daytime running light LEDs were dim and flickering. Replaced out of warranty under goodwill. | ||
May 202045880 miC $1500 | TAU unit failed. No audio from speakers. Diagnostics were performed by swapping in a known-working TAU. Part changed - no explanation given for failure. | ||
Jun 202150220 miC $400 | Coil failed on cylinder 1. |
Mazda CX-5 in New Jersey, United States Jun 2015 - Jun 2018 | |||
Mar 20164000 mi | intermittent message on dash display that smart city brake support has malfunctioned. | ||
May 20165100 mi | Repeated dead battery if car is not used for a week or more. | ||
Sep 20168000 mi | Vehicle would not start. Towed to dealer. Dealer found battery defective, would not charge. Replaced battery Navigation/radio screen not working. Totally black. This occurred within 12 hours of previous dealer visit to replace defective battery. Dealer did not have necessary parts (CMU) to attempt repair. Waiting on parts. | ||
Dec 201610000 mi | Drivers seat-- leather tearing again at seams-- Dealer sent to upholstery shop for repairs, done incorrectly, sent back to upholstery shop, drivers seat back upper leather section replaced |
Mazda CX-5 in Minnesota, United States Sep 2017 - Jun 2021 | |||
Nov 202075000 miUS $160 | Replaced battery |
Mazda CX-5 in California, United States May 2015 - Jan 2018 | |||
Jun 20151000 mi | Navigation/Audio system would crash and not reboot without shutting car down for 30 minutes, then restarting. Dealer installed a software update (version 55.000) for the infotainment system. This problem began to occur on day 1 of ownership. | ||
Oct 20157000 mi | Smart City Brake System developed a fault,the dash light was illuminated warning that the system was malfunctioning. Tech said it was due to a "low voltage event" but nothing needed to be replaced. Battery checked out good. Code was cleared. |
Mazda CX-5 in Quebec, Canada Mar 2015 - May 2017 | |||
Jun 201617360 mi | Broken gimball cracking sound when turning. | ||
Dec 201626040 mi | I reported hard shifting and knock feel from transmission when i let go of the accelerator and re-accelerate. They test drive and report same thing. Reset and reprogramm computer seem ok for now. Will have to see on long run. |
Mazda CX-5 in Pennsylvania, United States Jul 2015 - Jun 2022 | |||
May 201610000 mi | Center console lid latch, broke, cheap plastic used for latch | ||
Feb 201718000 mi | Battery, car would not start, slow cranking, finally battery dead, AAA started car, said need new battery, took to dealer, whereas dealer said battery was fine...strange this issue was...car has been starting OK since.... | ||
Mar 201719000 miUS $249 | after previous issue with no start and AAA called to start car, took to dealer, dealer said battery was OK....however, car would start slowly, i coughed up the money out of my own pocket for a new battery, and guess what...car starts like it was new. I still feel, battery was weak even though it showed to be OK....did not want to get stranded, which I would have to have this happen 2 more times to fight for a new battery under lemon law...no time for this crap. so just bought a new battery, but will remember this next time I am in market for a new car. |
Mazda CX-5 in Pennsylvania, United States Nov 2018 - Jun 2022 | |||
Dec 201946000 mi | Reflashed the PCM due to jolts when stopped at a light. |
Mazda CX-5 in Massachusetts, United States Nov 2015 - Nov 2020 | |||
Sep 2018127000 miUS $130 | Dead battery replaced |
Mazda CX-5 in North Carolina, United States Aug 2015 - Jun 2021 | |||
Sep 20151000 mi | At 772 miles, car would not engage in drive then would slam into gear. When trying to accelerate would start slipping badly. Warning lights: TPMS, TCS then AT & engine. Transmission replaced, was told Sports Mode was causing internal failure | ||
Jun 201833000 mi | Glitch with backup camera not working, then radio failed, entire screen blank. Working fine next day. Reported to dealer to have on record. |
Mazda CX-5 in Iowa, United States Jul 2015 - Jun 2022 | |||
Apr 201616700 mi | Front tire pressure sensor went bad. Took the dealer four tries to reset the sensor. The first three times they did not attempt to reset it and told me they did reset the sensor. Very frustrating. | ||
Sep 201625000 mi | Center lid latch broke | ||
Jan 2021101000 miUS $100 | Front passenger wheel bearing went out. Replaced with new bearing. |
Mazda CX-5 in Iowa, United States Aug 2016 - Sep 2017 | |||
Jan 2017 | The locking mechanism that hold center console lid down broke off. Center console lid would not stay down as a result. |
Mazda CX-5 in Colorado, United States Sep 2015 - Dec 2017 | |||
Jun 201735000 mi | Noticed significant fluid leaking from rear differential. Dealer diagnosed as rear diff fill-plug was loose. Dealer was the last to tough the read diff at 30K flush service. Dealer topped on rear diff with fluid and made sure the fill and drain plugs were tightened properly. Rear diff has been completely dry since. |
Mazda CX-5 in Alabama, United States Jan 2017 - Dec 2020 | |||
May 201824000 mi | Leather on steering wheel fell apart |
Mazda CX-5 in Virginia, United States Jul 2017 - Jan 2019 | |||
May 201834000 miUS $20 | Calipers were not sliding anymore and causing it to warp the rotors under hard braking. |
Mazda CX-5 in North Carolina, United States Sep 2015 - Dec 2018 | |||
Jul 201720000 mi | Roof spoiler was creating a rattle. Bolts were not tight enough. Dealer adjusted the bolts |
Mazda CX-5 in Pennsylvania, United States May 2017 - Jun 2022 | |||
Jan 201818000 mi | DRIVERS SEAT CUSHION HEATING PAD NEEDED TO BE REPLACED UNDER A TSB FAILURE. |
Mazda CX-5 in Nova Scotia, Canada Jan 2018 - Sep 2018 | |||
Jul 201866960 mi | Poor response when accelerating. Ordered new PCM. Dead battery caused by bad wiring harness. Harness replaced as part of a TSB. | ||
Sep 201867580 mi | Bent pin in harness going to body control module |
Mazda CX-5 in Massachusetts, United States Jun 2016 - Sep 2022 | |||
Nov 201827000 mi | Seat cover comes loose below the front of the cushion. Dealer fix ineffective. Finally just used gorilla glue. Poor design by Mazda. But has only marginal effect on comfort. |
Mazda CX-5 in New York, United States Jul 2017 - Jun 2022 | |||
Oct 2018104000 mi | The camera for the rear view had failed two or three times. I reported this to the dealer, they did a systems test which they say had validated my complaint. A new part was ordered and subsequently installed under warranty. With work completed, camera view is enhanced and is working without interruption. |
Mazda CX-5 in Washington, United States Aug 2016 - Jun 2022 | |||
Sep 201831000 mi | Passenger side rear parking brake was stuck on. Had to replace the rear unit and pads and rotor |
Mazda CX-5 in Tennessee, United States Jun 2017 - Jun 2022 | |||
Jan 201930000 mi | A/C blower motor replacement under warranty. |
Mazda CX-5 in Michigan, United States Aug 2015 - Jun 2022 | |||
Oct 201744000 mi | Recall repair on liftgate. | ||
Jan 202078000 miUS $300 | Routine brake replacement. |
Mazda CX-5 in Ontario, Canada Aug 2016 - Jun 2022 | |||
Nov 201710540 mi | Broken latch on arm rest storage lid - fixed under warranty. | ||
May 202234100 miC $300 | Failure on driver's door lock to be repaired. Car will lock and unlock itself on it's own. |
Mazda CX-5 in Massachusetts, United States Nov 2015 - Jan 2020 | |||
Dec 201943000 miUS $90 | Right headlight replacement due to LED fade. |
Mazda CX-5 in Texas, United States Jun 2017 - Jan 2022 | |||
Jun 201825000 miUS $100 | Caliper replaced, rotor turned |
Mazda CX-5 in Illinois, United States Apr 2016 - Jun 2022 | |||
Oct 20163000 mi | Something is rubbing in the left front. Noticeable when driving 20 mph and slowing to a stop. Dealer could not feel problem. Independent mechanic did and says the front transfer case is buzzing when the engine is running with the car on a rack. This has been present since 500 miles. Two dealers have evaluated without solving the problem. |
Mazda CX-5 in Ohio, United States Feb 2015 - Feb 2022 | |||
Feb 201718000 mi | LED Daytime running light inoperable on driver's side. | ||
Mar 202050000 mi | Headlights replaced for LED failure |
Mazda CX-5 in New York, United States Jan 2016 - Jun 2022 | |||
Apr 201968585 miUS $68 | Replaced rear brake pads. I had to use OEM Mazda Brake pad # KAYO-26-48Z because the 2016.5 CX-5 has the electronic parking brake. These pads are only available from MAZDA. Price with discount is $68.46. | ||
Oct 201979780 miUS $53 | Front brake pads 60% worn. Replaced pads with Bosch BE-1623H @ $53.00. |
Mazda CX-5 in Connecticut, United States Nov 2016 - Jan 2020 | |||
Jan 20172000 mi | Defective tires. 4. All replaced under warranty. Problem was noticed in the first week of ownership. Vibration in steering. Dealer stated Tries are "ok" but felt that since it is a new car they should all be replaced. There was a recall on the tires as well. Dealer ordered tires, took about a week, dealer was good about getting them replaced. | ||
May 20179000 mi | Passenger front door stereo speaker failed. Worked intermittently. Was fine until April 2017. Speaker stopped working altogether. Dealer replaced speaker. Ordering of speaker took 7 working days. Works fine now. |
Mazda CX-5 in New Mexico, United States Mar 2016 - Jun 2022 | |||
Jul 201723000 mi | Brakes squeal. Dealer was unable/unwilling to fix. Vehicle continues to squeak on braking. Replaced rear liftgate gas struts under warranty. Fuel filler neck modification recall. Bolt removed from filler neck to prevent possible fire in the event of a crash. | ||
Sep 201837000 miUS $1100 | Mazda has a problem and they know it, but to date, they have not issued a recall for this widespread problem. Like many other CX-5 owners, the DRL LEDs in both my headlight assemblies failed just out of warranty. This is a known problem amongst CX-5 owners online; Mazda will not admit as such, however. But, my service advisor said differently: "Yes, these fail all the time. That's why we keep them in stock." Update: Mazda finally issued a recall for this issue in early 2020. After a brief visit to the dealership to inspect the previous repair, they reimbursed me the entire amount I paid for this repair in Sept 2018. The Mazda Customer Experience Center handled this entire situation with great professionalism and excellent customer service. Anyway, I was able to get Mazda to goodwill about $1400 of the $2500 total cost (parts, labor) of the repair. This took quite a bit of back-and-forth with their "Customer Experience Center." I do have to say that the person I worked with at Mazda was really helpful through the whole process. Also, I figured that if Mazda ever does initiate a recall, I will be reimbursed what I spent, and if they don't, I probably was never going to get as good of an offer as this one, anyway. My (new) DRLs are unplugged to prevent this happening again. I'd rather have functional DRLs that I can plug in if I need to than 2x $1000 paperweights on the front of my vehicle. | ||
Nov 201839000 miUS $85 | OEM battery failed. Replaced. | ||
Nov 202059000 mi | Nuts holding the rear spoiler and top brake light to body of car were backing out of studs. Discovered this as an increasingly loud rattle when closing the rear hatch. FInally, one nut fell off inside and was rattling around inside the rear hatch. Took the interior trim off and found ALL the nuts holding the rear spoiler on the body of the car partially backed out. The spoiler was also quite loose and I'm sure would eventually have fallen off the vehicle. I re-tightened all the nuts and used Blue Loctite to prevent them backing out again. | ||
Feb 202283000 miUS $150 | Replaced leaking hydraulic belt tensioner |
Mazda CX-5 in Ontario, Canada Mar 2015 - Apr 2019 | |||
Aug 201732240 mi | LED daytime running light failed in passenger side headlight assembly. Dealer replaced assembly under warranty. |
Mazda CX-5 in Virginia, United States Oct 2016 - Jun 2022 | |||
Apr 201815000 miUS $70 | Battery cable on neg side came loose | ||
Jun 201818000 miUS $49 | windshield cracked during PM. sealed by dealer | ||
Jun 202264000 miUS $800 | Windshield cracked. Replaced |
Mazda CX-5 in Quebec, Canada Feb 2016 - Jun 2019 | |||
Mar 201716120 mi | Rear lift gate replacement. Full detail avaialble at : http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?mk=2891&md=0&fy=0&ty=9999&ft=&ls=0&sy=0&lang=eng&rn=2016431&cf=SearchResult&pg=0 |
Mazda CX-5 in Illinois, United States Jul 2015 - Aug 2015 | |||
Aug 2015 | Rattle from glove box in new vehicle. On closer inspection, a trim piece underneath the glove box had come unsecured. I asked the dealer to repair. Dealer secured the piece and confirmed no damage to the clip. Rattle stopped. |
Mazda CX-5 in Ontario, Canada Dec 2015 - Jun 2022 | |||
Jun 2022201500 miC $200 | Drive belt broke |
Mazda CX-5 in California, United States Feb 2015 - Jul 2022 | |||
Mar 202232000 mi | infotainment system bricked. it's on continuous bootloop. so far unfixed, it's an issue known to mazda and possibly will not cost me anything out of pocket once i get it fixed. however the cost to replace the unit would be ~$1500. |
Mazda CX-5 in New Jersey, United States Apr 2016 - Apr 2024 | |||
Mar 202378289 miUS $900 | Front brake rotor and pads | ||
Jun 202382000 miUS $1400 | As mentioned in a service bulletin, ball joint and control arm bushing wore out prematurely. I decided to replace both sides $800 for parts $700 labor | ||
Oct 202388000 miUS $200 | Rear rotors and pads replaced Duralast Gold Brake Rotor 77105DG Duralast Gold Ceramic Brake Pads DG1846 | ||
Apr 202495000 miUS $750 | Sway bar link Ball joint Both sides |
Mazda CX-5 in New York, United States Sep 2016 - Jun 2022 | |||
Dec 202183000 miUS $450 | Muffler rereplaced |
Mazda CX-5 in New York, United States Dec 2017 - Jun 2022 | |||
Jan 201914000 mi | mis-function of damper controls (buttons) not actual damper motor. Dealer svc tech attempted to free buttons but unsuccessful. Dlr ordered replacement from Pennsylvania warehouse. | ||
Mar 201939000 mi | Defective dash panel AC & blower mode push buttons replaced. Dealer tried to claim that some drink/liquid was the cause but, after a threat of lawyer intervention he replaced. There was never a spill; Poughkeepsie service manager is a scammer. | ||
Jul 201922000 mi | Mode buttons replaced | ||
Feb 202245000 miUS $90 | Over heated rear wheel |
Mazda CX-5 in Quebec, Canada Feb 2017 - Jun 2022 | |||
Jan 202255800 miC $200 | Battery needed replacement |
Mazda CX-5 in Ontario, Canada Sep 2015 - Mar 2022 | |||
Jul 201615780 mi | 1. Speaker rumbles the door trip (fit and finish issue) 2. Music button on centre console got stuck pressed inside and won't come out (fit and finish issue). 3. Nav froze 5 times with no ability to restart when charging phone. Doors won't lock when walking away from vehicle with smart key. | ||
Jan 201724800 mi | Ambient temperature sensor bust. Replaced by dealer under warranty. | ||
Aug 201737200 mi | Liftgate struts replaced under recall. | ||
Sep 201743400 mi | Liftgate struts earlier replaced under recall not working properly again (too weak, liftgate falls on your head). Leatherette around infotainment system is bubbling and coming off. Mazda took pictures, will send to HQ to get authorization for part replacement or otherwise. Waiting on their phone call... | ||
Oct 201748980 mi | Dealership received infotainment screen trim, forgot to tell me, I proactively reached out to them, came, they installed it whilst I wait. The trim was bubbling and wrinkling. | ||
Dec 201749600 mi | Both headlights led flickering. Checked harness connections, didn't help. Ordered both headlamps assembly as per Mazda HQ. | ||
Mar 2022133300 miC $1800 | Bearing, tie rods, brake caliper ceased, alignment, coolant flush, oil change. |
155-horsepower 2.0L I4 6-speed manual FWD
Mazda CX-5 in North Carolina, United States Nov 2016 - Jun 2022 | |||
Jun 202282500 mi | Brake pads were changed. Rotors were still okay. |
Mazda CX-5 in New York, United States Apr 2015 - Jun 2017 | |||
Mar 201615000 mi | Rear seat latch Assembly |
Mazda CX-5 in Luxembourg Mar 2018 - Apr 2018 | |||
Apr 201821080 mi€100 | Pads were replaced. Noise when braking. |
turbocharged 4-cylinder automatic 4WD
Mazda CX-5 in New York, United States Dec 2015 - Jun 2022 | |||
Dec 201939886 miUS $583 | front brake pad set, plate, brake service kit |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in South Africa Sep 2017 - Jan 2021 | |||
Jun 201827280 miR 100 | Battery died after 3 years service OEM. | ||
Jul 201950220 mi | left front head light failed in the Bright mode. the total cluster was replaced. About $1,500. | ||
Jun 202054560 miR 1750 | Dim function failed on right head light. Total head light replaced. | ||
Nov 202056420 mi | The other head light was replaced on extended warranty. |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Texas, United States Apr 2014 - Jun 2018 | |||
Jul 201732844 mi | Recall for Lift Gate Damper |
Mazda CX-5 in New Brunswick, Canada Nov 2014 - Jun 2021 | |||
Apr 20152980 mi | Both trans axles replaced |
Mazda CX-5 in Ontario, Canada Jan 2021 - Jun 2022 | |||
Oct 202192380 miC $150 | 4-wheel alignment | ||
Apr 202297712 miC $400 | Rear wheel Bearings making excessive noise, indicating bearing failure. R & R rear wheel hub/bearing units (left and right sides). |
Mazda CX-5 in Massachusetts, United States Jul 2014 - Jun 2022 | |||
Feb 20156400 mi | Oil drain plug was lose | ||
Nov 2021104000 miUS $28 | Brake pedal switch worn, could not start the car. |
Mazda CX-5 in New York, United States Sep 2014 - Jun 2018 | |||
Jul 201610200 mi | Bluetooth circuit needed to be replaced. This plus software update cured problem with cellphone linking to auto and mp3 playback issues. |
Mazda CX-5 in California, United States Dec 2014 - Jun 2020 | |||
Aug 20167000 mi | Mostly electrical wiring issue leading to multiple system codes and warnings. Cleaned electrical grounds. | ||
Sep 201819000 miUS $12 | AC evaporator cleaning and Air re-freshener. |
Mazda CX-5 in Texas, United States Jun 2017 - Jun 2018 | |||
Jun 201834000 miUS $120 | Battery stopped holding a charge. Had to get a new one. |
Mazda CX-5 in Massachusetts, United States Nov 2014 - Apr 2021 | |||
Feb 201723000 mi | OEM oil drain plug leaked. Replaced with new steel plug. |
Mazda CX-5 in Arizona, United States Dec 2015 - Jun 2018 | |||
Apr 201612200 mi | Defective radio - emitting high pitch frequency from radio. New radio ordered and yet to be received. | ||
Jan 201718265 mi | Dealer installed alarm system malfunctioning. Dealer replaced alarm system. | ||
Mar 201825500 mi | Transmission seized and SUV had to be towed to shop. Entire transmission had to be replaced. There were no transmissions anywhere in the US. One was on its way from Japan on a slow boat. It took 8 to 9 days for the transmission to arrive at the dealer and several days for the dealer to replace it. |
Mazda CX-5 in Puerto Rico Mar 2014 - Dec 2015 | |||
Dec 20147000 mi | Radio Bluetooth stopped working. Rattle noise on dash. | ||
May 201513000 mi | Dash and suspension sounds |
Mazda CX-5 in Texas, United States Aug 2022 - Sep 2022 | |||
Jun 2022125000 miUS $700 | Ball joint and sway bar link boot torn. Could have been my offroading contributed. |
Mazda CX-5 in California, United States Jan 2015 - Sep 2018 | |||
Feb 201732000 mi | Broken driver's side lumbar support |
Mazda CX-5 in Florida, United States Oct 2014 - Apr 2016 | |||
Apr 201643000 mi | Full lock knocking when turning steering wheel in one direction. TSB know issue. |
Mazda CX-5 in Texas, United States Dec 2015 - Dec 2017 | |||
Sep 201743000 mi | Recall for hatch hinge. No rust at time of repair. |
184-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Alberta, Canada Dec 2015 - Dec 2016 | |||
Dec 201517980 mi | water pump leaking |
Mazda CX-5 in Pennsylvania, United States Jan 2017 - Jun 2022 | |||
Apr 201744000 miUS $322 | Rear brakes and rotors were worn at 44K miles, but front still have 6/32. Odd, since front normally wear faster. | ||
Nov 202196000 miUS $340 | Diagnose and replace bad ignition coil on 1 cylinder |
Mazda CX-5 in South Australia, Australia Apr 2015 - Jun 2022 | |||
Sep 201718600 mi | Kick plates replaced as rubber edging came away | ||
Apr 202246500 miA $300 | Replaced worn rear brake pads. |
Mazda CX-5 in Ontario, Canada Sep 2014 - Jun 2018 | |||
Feb 201829140 miC $1200 | worn brakes |
Mazda CX-5 in Colorado, United States Dec 2014 - Jul 2021 | |||
Jan 201831000 mi | needed to grease the shims as I am not wearing the brake down fast enough | ||
Mar 201832000 miUS $150 | add grease to the hardware on which the pads slide. Dealer said this is unusual because the grease should out live the pads but after 32K miles of city driving the pads are almost still new. |
Mazda CX-5 in Ohio, United States Oct 2016 - Jan 2022 | |||
Jul 202172000 miUS $20 | Dirty mass air flow sensor was causing a check engine light. |
Mazda CX-5 in British Columbia, Canada Mar 2015 - Dec 2021 | |||
Nov 201942160 miC $900 | Worn out. Pads replaced, rotors machined. |
Mazda CX-5 in Indiana, United States Feb 2016 - Jun 2018 | |||
Jun 201721000 mi | recall of rear lift gate gas springs. replace gas springs. | ||
Sep 201725000 mi | Radio would not sync with phone. |
Mazda CX-5 in New York, United States Jul 2014 - Jun 2022 | |||
Jun 201731000 mi | Tire Air pressure light on. Replaced wheel air pressure sensor under warranty. | ||
Aug 201956363 miUS $250 | Front and rear brake pads worn out 95%. Pads replaced , brake lines bled. |
Mazda CX-5 in Ontario, Canada Aug 2014 - Jun 2022 | |||
Mar 201717980 mi | Cracked windshield, like many others. The glass is very thin, as intended, to keep the weight down, as per SkyActiv agenda. It gets cracked around the same area for most of the owners, sensor cluster on the top passenger side. Mazda Canada has denied the fact that this is stress crack, but that's the fact nevertheless, as it appeared while the car was standing still parked, and we were sitting on the park bench across. Right before our eyes. We have our insurance company's authorization to replace it, but will be waiting until it splits, or the fall, due to our deductible. |
Mazda CX-5 in Minnesota, United States Aug 2014 - Jul 2018 | |||
Feb 201875000 miUS $250 | rough shifting into 2nd when cold, flushed transmission. |
Mazda CX-5 in New York, United States Aug 2014 - Apr 2015 | |||
Apr 201510000 mi | Nav needed upgrade |
Mazda CX-5 in Washington, United States Jun 2014 - Jun 2022 | |||
Feb 20158000 mi | Drivers power door lock making a squawk noise. | ||
Apr 20159700 mi | Bluetooth module swapped to allow iPhone SMS and improved reliability and integration with media devices for playing music. | ||
Apr 201841 mi | Oil Leak / possible transmission |
Mazda CX-5 in Michigan, United States Aug 2014 - Jun 2022 | |||
Aug 20157000 mi | Heated seats appear to be not heating up properly.We noticed it this past winter. I has three settings and the first appear to do nothing. The third (highest) barely heats them. Nothing wrong apparently according to dealer. |
Mazda CX-5 in Ontario, Canada Feb 2014 - Jun 2017 | |||
Dec 20143100 miC $60 | Driver side window rattled, secured trim under warranty | ||
Aug 201618600 mi | TSB for driver side window rattle when down 1" - second time repairing it. This time they ordered some parts in where the first time they didn't. |
Mazda CX-5 in Wisconsin, United States Nov 2014 - Dec 2015 | |||
Feb 20158000 mi | Upgraded software for GPS/Navigation/Entertainment system |
Mazda CX-5 in New York, United States Feb 2014 - Jan 2022 | |||
Sep 20146500 mi | Driver side mirror shaking. There was outstanding TSB for this so dealer replaced driver mirror at no charge. | ||
Mar 201510000 mi | Sat Nav was not working properly. Would not properly locate the car. Sometimes it would act erratically and spin the directional indicator in circles or locator would be off by 1/4 mile. A TSB existed for this and dealer resolved issue. |
Mazda CX-5 in Wisconsin, United States Nov 2014 - Jun 2022 | |||
Mar 201632000 mi | Leaking seal | ||
Nov 2019109000 miUS $1900 | Transfer case replaces with remanufactured Sway car end replaces - broken |
155-horsepower 2.0L I4 6-speed shiftable automatic FWD
Mazda CX-5 in South Carolina, United States Jun 2021 - Mar 2023 | |||
Jan 202268000 miUS $350 | Passenger airbag stayed disabled even with a person sitting upright in the seat and buckled in. The cause was found to be the passenger seat occupancy sensor calibration. The airbags are supposed to engage if 70lbs is detected in the seat. It took over 170 lbs to finally engage the airbags. Due to price, repair was denied to consider other options. |
155-horsepower 2.0L I4 6-speed manual FWD
Mazda CX-5 in Ontario, Canada Apr 2014 - Jul 2018 | |||
Jul 201741540 mi | back belt buckle locking mechanism seized, dealer replaced under 5 yr warranty |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Alberta, Canada Apr 2014 - Jun 2018 | |||
Aug 201512960 mi | Fuel pump was leaking internally, contaminating engine oil. The oil level would show over full. Analysis shows fuel in the oil. Changed fuel pump, and has been ok for 2 months. This took several trips & oil changes to diagnose. | ||
Jan 20169540 mi | Front passenger side axle replacement. CV joint was noisy, rough and was starting to fail. Strong wind noise coming from top left corner of drivers door window. Was there since new. Replaces the rubber seal/trim assembly around window and noise is gone. Heater control switch, would not stay in the full defrost position. The dial would slowly move toward the floor/defrost setting. TSB, to change out the cable. | ||
Aug 201735340 mi | Hood shake / bouncing when driving down road. Both mirrors shake at hwy speed. Mirrors replaced with updated model. Hood TSB performed, consisting of different cowl moulding and gluing hood panels together. Getting fuel contamination into engine oil. Computer updates, check injectors, pumps and all fuel related components. Seems to run properly, time will tell if problem fixed. | ||
Sep 201738440 mi | Have had issues from day 1 with fuel dilution in the engine oil. This time the ECM was reprogrammed and after 4000 kms, the problem seems to be fixed. Oil looks ok, no fuel smell, level does not fluctuate. It's never been this good so hoping problem has been solved. Electric door lock was real noisy and was replaced. The lock still worked, just made a racket. The fabric on both front seats was fraying and coming apart. All fabric was replaced with OEM. Also one bottom foam cushion was replaced. |
184-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Virginia, United States Feb 2015 - Oct 2015 | |||
Mar 20158000 mi | Bluetooth module replaced in order to fix issue with USB resuming music. Well known issue since car was realeased. |
Mazda CX-5 in South Dakota, United States Feb 2014 - Mar 2017 | |||
Jun 201627000 mi | Float on fuel pump failed. Car still ran fine but could not read the fuel level. |
Mazda CX-5 in Illinois, United States Mar 2014 - Dec 2014 | |||
Aug 20146000 miUS $20 | After the Dealer replaced oil, 2 screws for underbody plate were missing. | ||
Oct 20147700 mi | Rattle from front - dashboard area while driving on uneven road. Dealer applied steps according to TSB 09-002/14 Trunk light does not turn on. Bulb seems fine. |
Mazda CX-5 in Chile Feb 2014 - May 2017 | |||
Jan 201715240 mi | The motor for the passenger window failed while the car was in the dealer for a mirror repairing (hit a wall with it). So I don't really know if it was a human damage, or it was a coincidence. According to the dealer, it was factory failure. | ||
Apr 201738440 mi$200 | Rearview mirrors controller joystick failed. Dealer changed complete module (including windows buttons). Out of warranty but dealer only charged service (app USD 200 dolars). |
Engine not specified
Mazda CX-5 in Arizona, United States Jun 2013 - Dec 2013 | |||
Jul 20132700 mi | I have a manual transmission that was popping out of third gear. The transmission was replaced under warranty. |
turbocharged 173hp 2.2L I4 Diesel 6-speed shiftable automatic AWD
Mazda CX-5 in New Zealand Aug 2014 - Mar 2017 | |||
Jun 201514260 mi | rear seat wouldn't clip in, fast fix while getting service infosystem doesn't handle texts anymore. it used to. dealer cant fix |
turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic FWD
Mazda CX-5 in Ireland Jul 2014 - Jun 2018 | |||
Mar 20155580 mi | Knocking noise at the end of a full RHS lock |
turbocharged 148hp 2.2L I4 Diesel 6-speed manual FWD
Mazda CX-5 in Sweden Oct 2013 - Mar 2017 | |||
Nov 201622420 mi | shock absorber had a leak detected on regular annual maintenance service, changed under warranty. |
184-horsepower 2.5L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Florida, United States Aug 2016 - Sep 2016 | |||
Aug 201670000 mi | Catalytic Converter had to be replaced due to Fuel Injection cleaning problem. |
Mazda CX-5 in Alabama, United States May 2014 - Jun 2018 | |||
Sep 20148000 mi | Entertainment system Bluetooth and USB functionality stopped working. Bluetooth module was replaced under warranty. |
Mazda CX-5 in Tennessee, United States Jan 2014 - Oct 2014 | |||
Aug 20148400 mi | Stitching on rear seat was coming undone. Dealer had a third-party double stitch it. |
Mazda CX-5 in Michigan, United States Oct 2013 - Oct 2015 | |||
Apr 201411800 mi | Bluetooth system would not start up. Had to be reset by tech Rear locks making a whirling sound when locking and unlocking in cold weather. The dealer went in and replaced the locks, since they couldn't pinpoint an exact problem for the noise. |
Mazda CX-5 in Arizona, United States Mar 2013 - Jul 2018 | |||
Jul 201532500 mi | Bluetooth module was replaced to fix USB resume issue Driver Mirror replaced for shake at highway speeds Hood braces added to reduce shake at highway speeds |
Mazda CX-5 in Texas, United States Aug 2013 - Jun 2015 | |||
Sep 20131000 mi | Driver side mirror shakes/vibrates at highway speeds. The tech serviced it, although the shaking is still happening but is slightly reduced. | ||
Jun 201531000 mi | Vibrating rear view mirror on driver side. Could not get air on face only setting. |
Mazda CX-5 in Washington, United States Feb 2014 - Feb 2022 | |||
Jul 202079000 miUS $20 | Alternator / AC belt failed prior to expected maintenance interval |
Mazda CX-5 in Florida, United States May 2013 - May 2021 | |||
Oct 201420500 mi | Tire pressure warning light came on due to low pressure. Took to dealer to refill tires with nitrogen and to reset sensor. |
Mazda CX-5 in Florida, United States Jan 2013 - Apr 2017 | |||
Oct 20139500 mi | Trunk light stopped working. Circuit breaker blew and dealer had to replace unit. | ||
Feb 201415100 mi | Driver side mirror vibrates at highway speeds. Provided dealer with TSB relating to 2014 model years. Dealer ordered parts to correct issue. | ||
Jun 201423000 mi | Routine oil change/rotation and tried to have the dealer inspect the mirror which still wasn't fixed from the last repair. | ||
Mar 201535000 mi | Dealer replaced bluetooth module to correct iPod syncing issue and resume issue. |
Mazda CX-5 in Ontario, Canada Dec 2013 - Mar 2016 | |||
Oct 201535340 miC $20 | Various rattles and squeaks coming from center console, door actuators, gear shifter when moving from park to drive and vice versa, clicking noise passenger dashboard. Tightening lubrication to fix issues |
Mazda CX-5 in Illinois, United States Aug 2013 - Apr 2014 | |||
Sep 20131000 mi | Driver side window has an air leak which produces very annoying sound during driving. It is positioned at 10o'clock and there is clear visible lack of contact of the seal in that corner. Driver side mirror shakes at speeds over 50 MPH. | ||
Oct 20131500 mi | Car pulls heavily to the left. Steering wheel off center. | ||
Dec 20134000 miUS $80 | Alignment. Car out of alignment from dealer work on steering wheel. According to Goodyear authorized shop the toe was out of specs. | ||
Mar 201410000 miUS $150 | Alignment has been off since dealer did repairs on the steering wheel that was turned to the left. | ||
Apr 201410000 mi | Unable to drive due to bad alignment. Car constantly pulled to the left. Dealer refused repairs |
Mazda CX-5 in Florida, United States Nov 2018 - Oct 2024 | |||
Nov 2020114000 miUS $55 | Park switch in shifter replaced....known problem with these cars. | ||
Jul 2023164000 miUS $280 | Engine mount top was leaking oil, seal broke | ||
Mar 2024177000 miUS $20 | replaced a relay that went bad for a/c....$20 at O'Reilys...months later problem appears resolved |
Mazda CX-5 in Texas, United States Feb 2016 - Jun 2018 | |||
Aug 201757000 miUS $15 | Brake light switch replaced | ||
May 201864000 miUS $125 | A/C leak, dye added, refrigerant added, relay replaced for good measure |
Mazda CX-5 in Florida, United States Jan 2014 - Jun 2018 | |||
Jan 2015 | Poor integration with iPod. A problem with many '14 & '15 Mazda cars. The dealer said I should call their customer service. CS continues to say they are working on the problem. Otherwise vehicle is excellent. | ||
Apr 20157000 mi | Replaced the Bluetooth module. Hadn't worked properly since new. Still doesn't work like it should but Mazda says that's all they'll do. |
Mazda CX-5 in Pennsylvania, United States May 2013 - May 2019 | |||
Jun 201771000 miUS $80 | Replaced worn rear brake rotors. | ||
Apr 201884000 miUS $149 | Battery replaced after car failed to start or accept a jump. |
Mazda CX-5 in Texas, United States Dec 2013 - Jun 2022 | |||
Dec 201632000 mi | Automatic transmission wouldn't upshift out of 1st gear. Did this 2 miles from home. Next drive it worked fine. Took it to the dealer & they checked it & couldn't duplicate the problem. |
Mazda CX-5 in California, United States Nov 2013 - Jan 2018 | |||
Apr 20145300 mi | Blue tooth and navigation functions were not working properly. Blue tooth would not start and navigation would occasionally request a u-turn for no reason. Dealer updated software and it seems to have solved the problem. | ||
Aug 201412000 mi | Bluetooth was not working. Bluetooth module replaced. | ||
Dec 201532000 mi | Navigation system would loose contact with satellite regularly. Dealer updated the navigation with latest software. Seems to have fixed the problem. Rear view mirror mounted on windshield was getting loose and moving a little. Dealer tightened the screw that secured the rear view mirror to the windshield and the problem was fixed. |
Mazda CX-5 in Arizona, United States Feb 2014 - Jan 2017 | |||
Jul 20146000 mi | Replaced GPS |
Mazda CX-5 in Texas, United States May 2014 - Jul 2018 | |||
Nov 201412600 mi | The bluetooth module needed to be replaced. After that repair the car would sync with my bluetooth phone. | ||
Sep 201745000 miUS $700 | The throttle body went bad and needed to be replaced! The part had to be ordered out of California and came via next day shipping. |
Mazda CX-5 in California, United States Feb 2013 - Sep 2017 | |||
Apr 20131500 mi | Driver side mirror vibrates at highway speeds. New mirror kit installed Driver side mirror cover (garnish) clips were bent during earlier repair, preventing cover from being flush with mirror housing causing a whistling sound while driving. New cover was ordered and replaced. | ||
Oct 20137800 mi | Window rattle when front windows were open about an inch or so. Fixed through TSB 09-011/13 | ||
Aug 201418300 mi | Passenger seat trim came loose due to broken clip | ||
Dec 201420000 miUS $18 | Passenger seat trim loose. I've had nothing but problems with it. | ||
Mar 201527000 mi | Bluetooth module was replaced with newer unit allowing for USB resume at startup rather than always reverting to the first track upon startup |
Mazda CX-5 in Arizona, United States Sep 2013 - Jan 2018 | |||
Jan 201852000 miUS $125 | Rear spoiler was loose and rattling. Loose screws were tightened. Lift gate supports replaced |
Mazda CX-5 in California, United States Jan 2013 - Feb 2022 | |||
Nov 20138000 mi | Reflash ECU for a check engine light problem related to a bug in the code. |
184-horsepower 2.5L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Minnesota, United States Mar 2016 - Jun 2019 | |||
Mar 201942000 miUS $200 | Ignition system went totally haywire. Got "Keyless system malfunction" error codes (no start), OBD codes relating to ABS and SBCS systems, throttle bottle and starter clicking constantly after the car was turned off. Most concerningly it ended up devolving into a situation where we could not turn off the engine without pulling a fuse. The car would cycle through "off," accessory, and on modes inside (gauges, accessories, etc.), but the engine remained on and running the whole time. I was able to usually return the car to a drivable by disconnecting the battery and waiting long enough for the ECU to reset. The vehicle spent days at the dealer but they were unable to find anything wrong. We ended up trading the vehicle in for another brand. Some research I did indicated it might be related to multiple TSBs related to the ignition system for 2013-early 2014 CX-5s. The car was unsafe...should've been a recall. |
Mazda CX-5 in Wisconsin, United States Mar 2014 - May 2018 | |||
Apr 201888000 mi | Changed rotors hubs and pads AGAIN |
Mazda CX-5 in New York, United States Jan 2021 - Jan 2022 | |||
Aug 2021152000 miUS $2300 | Replaced entire rear differential |
Mazda CX-5 in New York, United States May 2016 - Jun 2022 | |||
Nov 202151445 miUS $1832 | Rear shocks had corroded and in danger of falling off car (not a mazda issue, this car does short trips in the rust belt). entire system after the cat conv was replaced--new line, resonator, muffler. Damage was corrosive and car was getting pretty loud as a result. | ||
Jun 202255713 miUS $379 | Vehicle started having issues shutting off, and a quick search led me to the TSB related to Shifter Park Switch failure. |
Mazda CX-5 in New Hampshire, United States Jan 2016 - Jul 2017 | |||
Sep 201640000 miUS $50 | Rear brake pads wore out. |
Mazda CX-5 in Virginia, United States Jun 2013 - Jun 2022 | |||
Jun 2018114000 miUS $1500 | R&R pads and turn disk front and replace rear disks replace worn sway bar links | ||
Apr 2021172000 miUS $535 | transmission would go into neutral at will. Dealer replaced the shifter mechanism |
Mazda CX-5 in West Virginia, United States Jan 2014 - Jul 2022 | |||
Oct 201744616 miUS $468 | Noise from front left corner during braking. Attempted to resurface rotors but unsuccessful. Replaced brake pads and rotors. |
Mazda CX-5 in Ontario, Canada Jan 2021 - Jul 2022 | |||
May 202267580 miC $225 | vehicle would not start; new battery required |
Mazda CX-5 in Minnesota, United States May 2021 - Jun 2022 | |||
Apr 2022118000 miUS $400 | Valve cover gaskets |
Mazda CX-5 in California, United States Sep 2016 - Jul 2018 | |||
Jun 201767345 miUS $165 | Valve cover gasket was leaking | ||
Jul 2018100000 miUS $300 | Valve Cover gasket |
Mazda CX-5 in Michigan, United States Nov 2013 - Mar 2018 | |||
Aug 201796000 miUS $500 | wheel bearing |
Mazda CX-5 in Maryland, United States May 2013 - Jul 2013 | |||
Jul 20135000 miUS $250 | After bumper was replaced there was overspray on the bumper, a scratch on the wheel trim, a ding in my hood and a scratch on the wind deflector they installed for me. |
Mazda CX-5 in Connecticut, United States Aug 2017 - Apr 2018 | |||
Aug 201782000 miUS $958 | replaced rotors and pads at Midas. |
Mazda CX-5 in Maryland, United States Apr 2017 - Sep 2018 | |||
Oct 201738000 mi | Bluetooth module replaced so that USB audio devices didn't take 3-5 min to load and would now resume song in progress instead of starting all over with the same song each time. |
Mazda CX-5 in Michigan, United States Feb 2013 - Feb 2014 | |||
Dec 201311248 miUS $3000 | This was a diagnosis and attempted repair. The differential assembly was replaced. | ||
Jan 201412000 mi | Previous replacement of differential did not fix vibration problem. Transfer case was replaced during this visit. Road forced balanced wheels and tires. Previous replacement of differential assembly and transfer case did not solve vibration problem, nor did this road force balance. |
Mazda CX-5 in Quebec, Canada Mar 2013 - Jun 2013 | |||
May 20131320 mi | engaging into drive after 5 seconds |
Mazda CX-5 in Ontario, Canada Feb 2014 - Oct 2014 | |||
Mar 20143720 mi | 3000km Car won't start, Boosted. Week later car won't start, boosted. Dealer replaced battery. 3 weeks later, car won't start. Boosted. Few days later car won't start. Back to dealer-New battery. 2 weeks later car won't start. Back to Parasitic drain coming from radio/cassette and sirius satellite radio Other unknown causing the car to NOT START |
Mazda CX-5 in Quebec, Canada Apr 2013 - Dec 2016 | |||
Jun 20131240 mi | Hood was vibrating. There was a TSB on this issue for earlier CX-5s, so they applied the same fix to my car. | ||
Jul 201413520 mi | Leather was prematurely worn on the driver's seat. Leather was replaced, but dealer took a long time to do the work as it's not a very common problem, I was told. | ||
Apr 201523640 mi | Dealer detected a head gasket leak during normal maintenance visit and recommended repair. Took 1.5 days to fix. Repair wasn't properly done; coolant tank then emptied on the engine while driving, had to tow to a nearby dealer to fix that. | ||
Jun 201647740 mi | Side mirror were vibrating. Common CX-5 issue. Both mirrors were replaced under warranty. Driver's seat was incorrectly repaired last time. Leather was not properly fixed, seat frame was showing |
Mazda CX-5 in Pennsylvania, United States Feb 2013 - Feb 2022 | |||
Sep 20134000 mi | One of the reflectors on the rear bumper came loose. They tightened the screw of it. | ||
Apr 201516500 mi | Engine check light on; the mechanic stated that there is a small leaking in the emission system, probably from gas cap. | ||
Dec 202169000 miUS $40 | Front passenger door Bose speaker started to rattle badly. Did an online search and found this is a common problem on CX-5 with Bose stereo system. The frame of the speaker is rusted so the drum detach from the frame. Did a clean up of the frame with sand paper and rubbing alcohol, and used silicone adhesive to glue the drum back to the frame. |
Mazda CX-5 in Oregon, United States Aug 2014 - Jul 2018 | |||
Dec 20149000 mi | Window and door rattles when left open at about 1 inch. Riding the car makes rattle noise and also when closing the door. There's a TSB for older models but dealer said my car's VIN is newer and doesn't apply. Bluetooth module giving problems, USB playlist always starts from first track. Dealer replaced Bluetooth module, but didn't solve anything. | ||
May 20159000 mi | Bluetooth module replacement. It fixes the problem where USB song plays from track 1 every time. Placed an order for the replacement part. It's been over 3 weeks, but haven't heard back from them. |
Mazda CX-5 in Quebec, Canada Jan 2014 - Apr 2016 | |||
Sep 201416740 mi | dust boots cracked / blowed | ||
Nov 201534100 mi | Unbalanced/debalanced right front wheel cardan. c |
Mazda CX-5 in Alaska, United States Jan 2013 - Jul 2013 | |||
May 20131500 mi | Reflashed my engine management system after downloading all data. Vehicle not getting anywhere near EPA. Computer and manual recordings have mid-teens MPG. Update: at 4,400 miles finally getting EPA numbers. Maybe engine just needed to break in. |
Mazda CX-5 in Illinois, United States Jan 2013 - Apr 2017 | |||
Mar 20131000 mi | Homelink system (part of auto dimming mirror) could not be programmed. Mirror had to be replaced. | ||
Apr 201410500 mi | Radio and touch screen stopped working completely | ||
Feb 201627400 miUS $110 | Piece hanging from front seat. Was repaired. |
Mazda CX-5 in Connecticut, United States Aug 2013 - Jun 2018 | |||
Mar 201520000 mi | The Bluetooth audio system was non operational. Owner was able to reset by replacing fuse. |
Mazda CX-5 in New Jersey, United States Aug 2013 - Oct 2016 | |||
Jun 201538000 mi | Transmission required replacement. |
Mazda CX-5 in British Columbia, Canada Mar 2013 - Jun 2018 | |||
Sep 201532860 mi | Vehicle stalled when foot was off the gas pedal. MAF sensor was diagnosed as deficient, and replaced. Problem solved. |
Mazda CX-5 in California, United States Jun 2013 - Apr 2018 | |||
Oct 201411200 mi | Peeling paint on driver's side rocker. Dealer had rocker repainted. |
Mazda CX-5 in California, United States Nov 2014 - Mar 2018 | |||
May 201524000 mi | Bluetooth/USB module replaced under TSB to allow USB playback to resume after startup. | ||
Nov 201529000 mi | Oil leak from transfer case. Fixed under warranty. | ||
Nov 201640800 mi | Rear spoiler creaking on bad roads, was slightly loose on one side. Fix was to tighten bolt on one side. | ||
Dec 201752000 miUS $880 | Replaced steering wheel. Original steering wheel felt sticky, could not be cleaned. Replaced visor because of rattle noise Rattling noise from rear spoiler. Torqued a bolt on one side of the spoiler. On a previous trip, they torqued the other side. |
Mazda CX-5 in Vermont, United States Aug 2014 - Sep 2014 | |||
Jun 20142500 mi | reset the power steering after it failed | ||
Sep 20148000 mi | loss of power steering |
Mazda CX-5 in Pennsylvania, United States Aug 2013 - Feb 2016 | |||
Sep 20132000 mi | 1. iPod disappears after changing radio mode; 2. iPod playlists play wrong songs in playlists; 3. iPod takes very long time to start each time car starts; 4. iPod doesn't resume playback when car started | ||
Aug 201411000 mi | Side mirror vibrates at high speed |
Mazda CX-5 in New Hampshire, United States Feb 2014 - Jun 2022 | |||
Nov 20148000 mi | Heater air flow selector will not stay on full defrost when interior is cold. Dealer replaced cable but it did not fix issue. Dealer claims Mazda is working on a fix. Problem still exists. | ||
Dec 20149000 mi | Heater air flow selector will not stay on full defrost when interior is cold. Dealer replaced cable but it did not fix issue. Dealer claims Mazda is working on a fix. Problem still exists. | ||
Mar 201512000 mi | Heater air flow selector will not stay on full defrost when interior is cold. Mazda instructed dealer to replace heater box. Dealer replaced heater box. Won't know if fixed until cold weather returns. | ||
Nov 201635700 mi | Bluetooth failed to pair with phone. Bluetooth module replaced. Rear hatch sometimes would not unlock with key FOB or door switch. Replaced rear hatch mechanism. | ||
Mar 201850000 miUS $500 | Replaced rear pads and rotors and flushed brake lines. | ||
Jan 201960133 miUS $300 | Replaced front brake pads and rotors. |
Mazda CX-5 in Maryland, United States Feb 2017 - Jun 2018 | |||
Apr 201711000 mi | Air conditioner clutch and compressor failed. | ||
Nov 201722000 miUS $208 | Replaced Brake Signal Switch which was causing several warning lights |
Mazda CX-5 in Pennsylvania, United States Aug 2015 - Jan 2016 | |||
Oct 201535700 mi | The audio when using my phone through the link with the car wasn't coming through clearly. They replaced the amplifier. |
Mazda CX-5 in Washington, United States Aug 2013 - Jul 2018 | |||
Oct 201640700 mi | After stopping, felt like I'd been bumped from behind (foot was on brake)--once only. Maybe was to do with an occasional lack of power (didn't shift into a low gear after starting then slowing). Speed sensor was replaced. |
Mazda CX-5 in Indiana, United States Oct 2013 - Apr 2015 | |||
Nov 2013 | Issue with Nav system, caused by faulty SD card reader. Card read was replace. |
Mazda CX-5 in Illinois, United States Aug 2013 - Dec 2014 | |||
Apr 20147200 mi | Bluetooth option became unavailable - grayed out. | ||
Jun 20148000 mi | Front shock rubber boots torn - both sides |
Mazda CX-5 in West Virginia, United States Jun 2013 - Aug 2016 | |||
Mar 201518000 mi | belt defective |
Mazda CX-5 in Michigan, United States Dec 2013 - Jan 2014 | |||
Jan 20145000 mi | Car de-accelerated on the road. Had to pull over and restart car. |
Mazda CX-5 in Maryland, United States Nov 2013 - Jun 2018 | |||
Apr 20166000 mi | Right rear shock failed. |
Mazda CX-5 in Michigan, United States Dec 2013 - Mar 2018 | |||
Nov 20149000 mi | Drivers side blind spot monitor system goes off when there is nothing around you. Dealer said its working OK. | ||
Feb 201511000 mi | battery had a bad cell.replaced battery intake gasket loose | ||
May 201627000 mi | radio antenna was loose blind spot monitor system on the left side gives to many false readings even when nothing is around the car. | ||
Dec 201631000 mi | Both front strut boots were torn. The dealer replaced the boots , no charge. |
155-horsepower 2.0L I4 6-speed shiftable automatic FWD
Mazda CX-5 in British Columbia, Canada Apr 2013 - Mar 2016 | |||
Sep 201546500 mi | Driver's seat back replaced under warranty asi it made a squeaking sound. |
Mazda CX-5 in Florida, United States Feb 2014 - Mar 2018 | |||
Mar 201832000 mi | Warranty recall for rear door hinge/strut issue |
155-horsepower 2.0L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Wisconsin, United States May 2014 - Jul 2022 | |||
Jun 201411000 mi | Tech was able to recreate clunking noise. Thought it was due to shredded strut boots on front suspension (both sides). Dealer also recommended completing a TSB that it found regarding noise from front of vehicle. | ||
Jul 201411800 mi | Strut boots replaced and TSB completed (replace front strut bearings). A couple days after repair, heard clunking noise again - problem not fixed. Over the next several weeks, clunking noise heard more often and got louder. | ||
Aug 201412800 mi | Tried to recreate clunking noise w/tech riding in vehicle; unable to. Left car at dealer, and they tried to recreate later that day and couldn't. Left car overnight, and next day they were able to recreate clunk & diagnose - differential. | ||
Sep 201414000 mi | Heard clunking noise from front wheel area and also back wheel area when making turns from a stand still. Initial repair did not fix problem. 2nd time in tech was able to recreate, determined it was differential. Replaced whole differential. | ||
Apr 201631500 miUS $125 | After driving home from work, rear passenger tire was hot to touch and there was distinct smell of hot metal. Called dealer, they thought it was caused by brake pad locking up in bracket; said they would replace pads and turn rotors-covered under warranty. Turned out it was the brake calipers - dealer recommended the caliper maintenance service, which was not covered under warranty. Ever since, I now hear a squealing noise from that wheel whenever I back the vehicle. Quickly depressing brake usually gets noise to stop. | ||
May 201853500 miUS $35 | Bright was out on the drivers side headlight - Bulb was replaced. |
155-horsepower 2.0L I4 6-speed manual FWD
Mazda CX-5 in Illinois, United States Aug 2013 - May 2022 | |||
Jul 20148200 mi | Check engine light came on with code PO128. Which to me seems like a stupid thing to make the light come on. They had a TSB that stated for them to reprogram the PCM for this issue. | ||
May 201832500 miUS $120 | I was shocked to find that my rear brakes had worn out before my front brakes. The front brakes show about 50% wear but the rear brakes had went metal to metal. Being a former mechanic it was nothing for me to replace the brakes myself. I used premium parts for the repair and expect them to last longer than the OEM. | ||
Jun 202147000 miUS $300 | Rear Spring broke at the bottom. Replaced both rear springs. There is a TSB on this issue for certain model years but Mazda doesn't cover it out of warranty or extend the warranty. First car I've ever had that had a spring break. |
Mazda CX-5 in Washington, United States Mar 2014 - Mar 2014 | |||
Mar 20149000 mi | Transmission jumps out of third gear. Dealer unable to replicate and therefore did not fix. Problem still exists. |
Mazda CX-5 in Ontario, Canada May 2017 - Aug 2019 | |||
May 201847120 mi | Left wheel bearing replaced under warranty |
4-cylinder automatic 2WD
Mazda CX-5 in Malaysia Jul 2014 - Jun 2018 | |||
Jul 201717980 mi | Knocking sound on left suspension when car goes over road bumps at 40 kmh. Got absorber part replaced under warranty. No charge. |
turbocharged 148hp 2.2L I4 Diesel 6-speed shiftable automatic FWD
Mazda CX-5 in Spain Sep 2013 - Mar 2018 | |||
Nov 201417100 mi | Seat going down after sitting on it for long journey |
turbocharged 148hp 2.2L I4 Diesel 6-speed manual FWD
Mazda CX-5 in Great Britain Mar 2013 - Dec 2015 | |||
Jul 201312000 mi | Exhaust oxygen pressure sensor | ||
Jun 201530000 mi | Sat nav software update |
155-horsepower 2.0L I4 6-speed shiftable automatic FWD
Mazda CX-5 in Washington, United States Oct 2013 - Jun 2022 | |||
Dec 201312000 mi | Brake over throttle fails when holding brake with left foot and right foot slightly on throttle. Car can surge forward violently. |
Mazda CX-5 in New Jersey, United States Aug 2012 - Jun 2022 | |||
Oct 201433000 miUS $300 | Navigation system was not working properly. | ||
Dec 201794000 miUS $389 | Replaced front rotors and brakes. | ||
Mar 2018100000 miUS $250 | Replaced drive belt. | ||
Sep 2019120000 miUS $2000 | Brakes, pads, and new tires. | ||
Dec 2021127000 miUS $700 | Fuel injection service Spark plugs replaced Valve cover gasket replaced Throttle body service |
Mazda CX-5 in New Brunswick, Canada Nov 2013 - Dec 2014 | |||
Dec 201316740 mi | Heated driver seat malfunction. Overheating. After a complaint to the dealer it was inspected and was reported to be ok by the tech. Later after picking the vehicle up, it overheated again and a burn hole was discovered in the seat. Short in driver seat( heater). Replaced. | ||
Sep 201427900 mi | Door hinge passenger side, safety hinge, replaced. Making clicking noise. Still making noise. | ||
Oct 201427900 mi | Passenger door hinge replaced . No charge |
Mazda CX-5 in Virginia, United States Oct 2012 - Feb 2019 | |||
Mar 20134000 miUS $250 | Windshield was replaced because of stress crack. | ||
Sep 201315000 mi | Keyfob would drain a new battery every 2-3 months, also had intermittent start problem. |
Mazda CX-5 in Alabama, United States Sep 2012 - Sep 2017 | |||
Jul 201320000 mi | Driver seat was loose and needed seat tracks replaced. Tires showing uneven wear, verified alignment and that stock tires are not good tires. Transmission shock on shifting from park, and some increased shock when downshifting at highway speeds (automatic transmission) Dash rattles, and windows rattle when cracked open, TSB fix was to remove windshield to fix dash rattle. Dealer had less invasive solution that has seemed to work. | ||
Oct 201326000 mi | Transmission was blowing downshift from 5th to 4th, articulated problem to dealer with conditions that caused issue. Dealer referred to Mazda hotline. Mazda replaced transmission in entirety. | ||
Sep 201562000 miUS $750 | Bose amp went out, no nav voice, no Bluetooth, no front stereo |
Mazda CX-5 in Maryland, United States Dec 2012 - Jan 2022 | |||
Feb 201432000 mi | No charge mirror vibration door reinforcement, service bulletin | ||
Mar 2021121000 miUS $53 | Park lever switch |
Mazda CX-5 in Georgia, United States Mar 2012 - Sep 2016 | |||
Apr 2012 | Tire pressure light had to be reset as it was reading a problem that was not there, tires were at proper pressure | ||
Aug 201653000 miUS $60 | Needed a new gas cap. |
Mazda CX-5 in Tennessee, United States Oct 2012 - Jan 2018 | |||
Dec 201316000 mi | GPS malfunction - unit was reset by dealer |
Mazda CX-5 in Hawaii, United States Aug 2012 - Mar 2017 | |||
Oct 201536500 mi | Rear passenger window. Not working | ||
Nov 201538000 mi | Rear passenger window was inoperable |
Mazda CX-5 in New Jersey, United States Feb 2012 - Jun 2022 | |||
Jan 201555000 mi | Transmission Fluid pressure sensor failed |
Mazda CX-5 in Louisiana, United States Aug 2012 - Oct 2016 | |||
Feb 20137700 mi | hood tightened up. No more vibration. Stomp the gas at highway speed and you can hear very loud clunk that vibrates the entire vehicle. |
Mazda CX-5 in California, United States Jan 2013 - Feb 2013 | |||
Feb 201318000 mi | rattle in the dash, tightened bolts under cowl as per TSB posted online. Fixed rattle. rattle at upper front of doors. partially removed door panel and found anchor point padding insufficient and had moved allowing plastic to metal direct contact. Added padding. hood was slightly loose when closed. Catch side of latch was adjusted down. |
Mazda CX-5 in Alabama, United States Dec 2015 - Mar 2020 | |||
Apr 201683200 miUS $400 | The Air intake sensor defective. Needed a new one. |
Mazda CX-5 in Virginia, United States Dec 2012 - Jan 2022 | |||
Mar 201881000 miUS $75 | Estimate for heater core blockage was $2000 |
Mazda CX-5 in North Carolina, United States Aug 2012 - Mar 2021 | |||
Feb 20134100 mi | Rattle in the center dash. Asked dealer about it during an oil change. Some bolt were tightened and it hasn't rattled in about a month. | ||
Feb 201633700 miUS $275 | MAF sensor |
Mazda CX-5 in Florida, United States Mar 2012 - Dec 2014 | |||
Jun 20126000 mi | Hood flutters at highway speed near windshield. Tech confirmed issue and adjusted and tightened hood. | ||
Jun 201321000 mi | Driver's seat rail was replaced due to clunking and slight rocking motion. |
Mazda CX-5 in Georgia, United States Feb 2015 - Dec 2020 | |||
Mar 201553000 mi | Car was taking a time going into gear from Reverse to Drive - Transmission replaced. Leak started under car / replaced transmission washer, a gasket was not installed properly. |
Mazda CX-5 in British Columbia, Canada Oct 2012 - Jun 2018 | |||
Nov 20121020 mi | buzzing sound from A pillars | ||
Feb 20132480 mi | when window is part open, small rattle noise heard. Fixed by the dealer. | ||
Sep 20136820 mi | Small squeaks from front window when opened surfaced again but dealer applied TSB and fixed. Also vibrating driver's side mirror is fixed under TSB. | ||
Nov 20138060 mi | small buzz re-developed again on passenger side when window is partially opened. Dealer found the cause and fixed. | ||
Jan 20148680 mi | Noise from bottom of windsheild, per TSB fixed. | ||
Apr 201410320 mi | Tire pressure monitoring system does not reset. Had to do complete reset to get rid of TPM light. | ||
Feb 201517360 mi | TPMS lights came out after proper tire adjustment, reset the system at dealer. | ||
May 201520460 mi | suspension squeaks, TSB applied. | ||
Jul 201522320 mi | tsb applied for leaking ac condenser. | ||
Sep 201737200 miC $250 | Shock rear replaced |
Mazda CX-5 in California, United States Aug 2012 - Mar 2013 | |||
Sep 20122000 mi | Rattle noise coming from center of dash when car is cold. Instrument panel was removed - Center bracket was missing foam padding. Factory defect. | ||
Nov 20123400 mi | Seat covers are coming loose. Repaired per TSB 09-035112 | ||
Dec 20125000 mi | Glove box dampener replaced due to rattle noise | ||
Mar 20137000 mi | Driver side mirror vibrating at highway speeds. Fixed per TSB 09-002/13. Many other rattles the dealer couldn't pinpoint. Traded for a 2014. |
155-horsepower 2.0L I4 6-speed shiftable automatic AWD
Mazda CX-5 in Connecticut, United States Jan 2014 - Dec 2017 | |||
Feb 201424700 mi | Going at slow speeds, car would suddenly fall out of gear; still had power but would not engage in gear |
Mazda CX-5 in Iowa, United States Nov 2012 - Dec 2014 | |||
Nov 20127413 mi | Service bulletin issued for A-pilar, resulting in noises from dashboard. | ||
May 201315746 mi | Replaced two power lock actuators. | ||
May 201440000 miUS $20 | Front left bearing noise. Shop blamed cupped tires. Will wait untill it really fails to take it there again. | ||
Oct 201454000 mi | It turned out that the noise was actually coming from the rear. Both rear wheel bearings required replacement. |
Mazda CX-5 in Indiana, United States Feb 2014 - Jun 2015 | |||
Oct 201433500 mi | Recall on Nav |
Mazda CX-5 in British Columbia, Canada Dec 2012 - Dec 2015 | |||
Nov 201528800 mi | Air flow sensor malfunction, it was replaced and fee covered under 3 year warranty. |
Mazda CX-5 in Nevada, United States Sep 2012 - Dec 2017 | |||
Apr 201747000 miUS $300 | Had a leak at the connector between the exhaust and flange to the cat. Causing a check engine light. |
Mazda CX-5 in Massachusetts, United States Dec 2012 - Jun 2018 | |||
Apr 201761000 miUS $300 | rear brakes and rotors |
Mazda CX-5 in British Columbia, Canada May 2014 - Jun 2022 | |||
Jun 201415500 miC $269 | TPMS and Traction control light coming on. Manual mode indicator not iluminating. Rough shifting. Restart car all is fine. Happened twice. Mazda diagnosed with code U0401 - Invalid Data received from PCM and TSB#09-14-25. Brakes/Air filter | ||
Dec 201420460 mi | Plastic cover on rear seat falls off. Dealer determined that there was a TSB but the part was actually broken. New part on order, not yet replaced. Fixed by dealer, no charge. | ||
Dec 201638440 miC $400 | Diagnosis for battery drain (new battery recently) multiple communication errors and security system, car wouldn't unlock or start. Found corrosion in door harness per TSB. Part on order for January repair. Cost is for diagnosis. | ||
Jan 201740300 miC $400 | Wiring harness and electrical plugs replaced, new harness boot - redesigned parts per TSB. Total cost of battery, diagnosis, and repair was $1,000. | ||
Apr 201852080 miC $100 | Vehicle was throwing codes due to bad communication and calibration errors. Reading as a faulty MAF (which wasn't faulty) Mechanic found potentially corrupted files in the computer and flashed it to a different version of software and this appears to have fixed the problems -- suspect that this issue was related to ongoing electrical issues with the vehicle since Dec 2016. |
Mazda CX-5 in Washington, United States Jun 2012 - Jun 2018 | |||
May 201875000 miUS $950 | Defective ignition coils and spark plugs replaced |
Mazda CX-5 in Ontario, Canada Apr 2013 - Dec 2014 | |||
May 20132340 mi | Rattle/vibration noise coming from the passenger side - when I sat in the passenger seat heard it from the centre console drivers mirror vibrates at higher speeds - when reported to the dealer they told me there was a service bulletin so they had a fix but they have to order the parts | ||
Jul 20134940 mi | There is still a rattle that seems to come from the passenger door when I am driving but when I sit in the passenger seat, it seems to be more in the dash. navigation maps sometimes appear upside down, navigation often loses satellite and navigation often shows me in a place where I am not. | ||
Aug 20136640 mi | still has a rattle noise from the dash and/or passenger door area - dealer will check again still have navigation problems, GPS freezes up and sometimes appear sideways | ||
Sep 201424800 mi | in rain when stopped car, radio stayed on and doors would not lock. found many complaints online but no solutions worked. finally disconnected battery, seemed to reset electronics but lost saved information problem resurfaces when wet out |
Mazda CX-5 in Pennsylvania, United States Sep 2012 - Dec 2013 | |||
Oct 2012 | Driver side mirror vibrated when driving. Dealership said no fix yet. Wait until Nov. 1st. This is a common issue. | ||
Jan 20134000 miUS $10 | Replaced defective mirror with one that also had a problem. Mazda notified, waiting for a response. | ||
Mar 20136000 mi | Service Bulletin for mirror vibration was done. It is better but not completely fixed to my satisfaction. Just a little bothersome, I am just giving up. Not worth my time. |
Mazda CX-5 in Quebec, Canada Nov 2012 - Apr 2015 | |||
Apr 20136180 mi | Got back from 45min shopping and car didnt want to start. | ||
May 20136820 mi | The transmission died during a uphill. It would rev. but no acceleration at all. Pull over on the side shut the car for 30 second and it work fine after that. |
Mazda CX-5 in Illinois, United States Mar 2012 - Jul 2014 | |||
Aug 20125000 mi | There was a rattle coming from the right front of the vehicle. Some cowl bolts needed to be tightened. There is a TSB for this. Supposed to be a permanent fix. No problems since. | ||
Mar 201425000 mi | Trim piece (rubber/weatherstripping) that runs under the driver and rear passenger door was coming loose at the front. Dealer replaced under warranty. |
Mazda CX-5 in Pennsylvania, United States Sep 2012 - Nov 2016 | |||
Mar 201417000 mi | Rattles behind glovebox, middle dash speaker area and side windows. TSB fix reduced side window rattle. Dealer added padding behind glovebox but still rattles. | ||
Dec 201429000 mi | Nut came loose from bolt and was rattling between headliner and roof near overhead lights panel. Dealer still looking for bolt missing a nut. | ||
Jun 201532000 mi | I fixed the rattle - ended up being a loose piece of interior trim in the passenger footwell where a tab wasn't inserted into its slot, so it fluttered against its adjacent panel. | ||
Oct 201533000 miUS $200 | Two bolts that connect hatch dampers to car body rusted very badly. No other bolts in area appear rusted, just those two bolts. No explanation, no unusual exposure conditions. |
Mazda CX-5 in New Jersey, United States Sep 2012 - Jul 2015 | |||
Sep 2012100 mi | replaced defective sirius antenna | ||
Oct 201280 mi | Sirius satellite radio not working. Dealer diagnosed defective antenna. Dealer had to order new antenna as one was not in stock. Sirius satellite radio not working. Dealer diagnosed defective antenna. Dealer had to order new antenna as one was not in stock. | ||
Dec 201315000 mi | leather drivers seatback started to separate at a seam--dealer opted to replace entire leather seatback cover instead of repairing the seam |
Mazda CX-5 in Oregon, United States Nov 2012 - Mar 2014 | |||
Dec 20121000 mi | engine wasnt coming up to running temp.told was bad T-stat. replaced and was sent on my way. Cel came on again,checked code and same issue.waiting to hear from mazda NA to get it repaired again. repeat CEL with not coming to running temp. | ||
Feb 20132400 mi | reflash of comp due to mil on from engine not coming to proper heat range |
Mazda CX-5 in Ohio, United States Nov 2012 - Nov 2013 | |||
Dec 20127000 mi | Mazda installed a data recorder to capture transmission (mis)behavior (first reported 5/22/12). Data recorder caused car to malfunction, Mazda NA impounded for 3 days to diagnose. NHTSA OID 10488066. http://goo.gl/BNpnJ | ||
Feb 20139000 mi | Problems with port-installed remote starter. Dealer claimed they received a TSB that week on error A4 on Mazda starter remote. Dealer updated software, determined start/stop module needs to be replaced. | ||
Mar 20139000 mi | Remote starter and smart key | ||
Oct 201320096 mi | transmission hesitation, sometimes seems in wrong gear, dealer says is normal. Cruise Control inaccurate at highway speeds. Dealer could not verify. Smart Key Multiple problems, primarily the walk away lock feature, which fails frequently. Dealer says operating normally. TomTom NB1 navigation system. Problems since delivery with voice control and Bluetooth audio (e.g. I am unable to play voicemails over the BT audio, or use Siri over it). Car returned from last repair with TPMS light on. Dealer had the car for 2 days, retested issues from last repair (found no issues) but returned the car with the TPMS malfunction indicator on. 6 Speed Automatic Transmission -- 3 issues (could not fit details in this text box) Cruise Control – inaccurate at highway speeds Smart Key – Multiple problems, primarily the “walk away lock†feature, which fails frequently. TomTom NB1 navigation system. |
Mazda CX-5 in Illinois, United States Nov 2013 - May 2021 | |||
Feb 201410100 mi | Dealer had to re-program the trans control module. | ||
Mar 201784000 miUS $150 | Replaced front rotors and pads. Replaced all tires. | ||
Jan 2018106000 mi | Faulty spark plug ignition coil, cylinder #3. Replaced coil and all 4 spark plugs. |
Mazda CX-5 in Quebec, Canada Dec 2012 - Sep 2014 | |||
Feb 20139660 mi | Driver's left Mirror and front Hood were shaking at 100km/h |
Mazda CX-5 in Idaho, United States Dec 2012 - Sep 2016 | |||
Dec 201414000 mi | bad battery |
Mazda CX-5 in British Columbia, Canada Oct 2012 - Jun 2013 | |||
Jun 20137440 mi | navigation was off. they couldn't fix it, instead they had to send emails to get the fix. the fix was rebooting and updating the software |
Mazda CX-5 in Wisconsin, United States Sep 2012 - Jul 2016 | |||
Dec 20126000 mi | A wire harness came loose behind the glovebox and was rattling around. The dealer quickly repaired and reattached it. | ||
Mar 201314000 mi | Rear seat would not latch - seat back was replaced Drivers mirror vibrated badly at highway speeds - replaced mirror glass and added bracket Nav voice command would not work - error every time the car was started. Dealer updated software and haven't had any problems since. |
Mazda CX-5 in Maryland, United States Mar 2012 - Sep 2017 | |||
Oct 201310300 miUS $6 | Re-attached sunroof air deflector to support arm. Mazda uses an overly flimsy material. Dealer initially attempted a repair with glue. | ||
Apr 201414900 miUS $3 | Installed a rivet to secure moonroof air deflector to "driver side" spring loaded retraction arm. Screw used earlier interfered with its operation. Installed a rivet to secure moonroof air deflector to "driver side" spring loaded retraction arm. | ||
Jun 201731000 miUS $380 | Service Technician mangled the air box clamp during filter replacement. Simply put they broke it and I had to pay for fixing it. |
Mazda CX-5 in Washington, United States Apr 2012 - Oct 2015 | |||
Dec 20125000 mi | Replaced shaking side mirrors (on both doors). Reported issue in Sept. 2012 and a TSB came out a few months later. |
Mazda CX-5 in Quebec, Canada Dec 2012 - Feb 2014 | |||
Nov 201316120 mi | Axle seal failure Back up camera sealing issue |
Mazda CX-5 in Nevada, United States Apr 2013 - Jan 2014 | |||
Jun 20134000 mi | The driver's seat keeps reclining. Mazda created a fix for it and it will be installed this week. |
Mazda CX-5 in British Columbia, Canada Mar 2012 - Jan 2017 | |||
Oct 20129300 mi | Rear cargo cover would rattle when going over uneven terrain. Steering wheel cover have excess clearance on windshield wiper stalk, intermittently produces rattles going over uneven terrain | ||
Nov 201210200 mi | Steering wheel column cover had prying marks caused by dealer on last visit regarding intermittent rattling. Also performed 16,000 scheduled maintenance. | ||
Dec 201211780 mi | Rear passenger seat latch had excess clearance with latch lock. Used electrical tape to reduce clearance between latch and latch lock. Noise has been gone since DIY repair. | ||
Jun 201435960 mi | When transmission is cold, after shifting from Reverse to Drive, engine revs to near 3000RPM. Vehicle would lunge forward. When transmission is at normal operating temperature, rough shifting and clunking when switch from R to D. | ||
Aug 201550580 mi | Transmission slips and launches car erratically from R to D on cold start. Once transmission is warm, rough shift from P to D | ||
Jan 201762620 miC $191 | MAF (Mass Air Flow) sensors replaced. |
Mazda CX-5 in Ohio, United States Mar 2012 - Jun 2020 | |||
Feb 201419998 mi | Car hesitated 2 or 3 seconds before it would shift into first gear from a standstill or out of reverse. Replaced entire transmission. The car was left on January 15 and picked up on February 12. Took 2.5 weeks to ship a new transmission from Japan. Replaced entire transmission. The car was left with the dealer on January 15 and was picked up on February 12. It took 2.5 weeks to ship a new transmission from Japan. |
Mazda CX-5 in California, United States May 2013 - Sep 2016 | |||
Feb 201435000 miUS $115 | Shifter would stick in manual mode when returning from an upshift. |
Mazda CX-5 in New York, United States Jan 2014 - Aug 2017 | |||
Aug 201554500 miUS $400 | The air sensor had to be replaced. | ||
May 201667000 miUS $163 | There was a leak, but it's too small to locate it. A pound of refrigerant had to be refilled. | ||
Jul 201669000 miUS $100 | Metal debris had punctured the condenser causing a slow leak as well as rust. Large grille holes, condenser not protected. |
Mazda CX-5 in Utah, United States Apr 2013 - Mar 2018 | |||
May 201751000 miUS $98 | replaced battery myself |
Mazda CX-5 in Ohio, United States Jul 2012 - Feb 2015 | |||
Mar 20145000 miUS $50 | Ignition coil misfired. | ||
Jun 20146000 mi | Driver seat recliner not working properly. |
Mazda CX-5 in Maryland, United States Oct 2013 - Jun 2022 | |||
Nov 201311500 miUS $75 | Original battery is one month out of warrantee and new one is prorated based on three years. Left car for 20 days and would not start when I returned. Had Mazda road service jump twice and tested it at 2 cells working. Dealer replacing. Dealer is still testing battery after 3 hrs, says that Mazda requires full test in order to replace under warranty. This is totally unacceptable and I will be filing a complaint directly to Mazda. |
Mazda CX-5 in Michigan, United States Jul 2012 - Jun 2018 | |||
Sep 201432000 mi | Tailgate latch sticking, key fob would not unlock. Factory applies too much grease, causes sticking, dealer removed excess grease. | ||
Feb 201537600 mi | Lumbar adjusting rod in drivers seat broke, could not adjust lumbar support. Rod replaced under warranty. Car had just broken over 36,000 miles, but dealer still got Mazda to ok warranty claim. | ||
Aug 201546300 mi | Faulty bearing in transmission. Dealer informed it is design flaw, outlined in TSB #05-005/15. Entire transmission replaced under powertrain warranty. | ||
Jul 201772000 mi | Recall replacement of tailgate struts. |
Mazda CX-5 in Ontario, Canada Jun 2012 - Apr 2017 | |||
Apr 20139700 mi | Driver side mirror vibrating was replaced |
Mazda CX-5 in Tennessee, United States Mar 2012 - Jul 2014 | |||
Dec 201217000 mi | Minor leak was discovered on differential case. Differential was replaced under warranty. |
155-horsepower 2.0L I4 6-speed manual FWD
Mazda CX-5 in Pennsylvania, United States May 2012 - Jul 2014 | |||
Aug 2012 | Driver side mirror shakes above ~35 mph (rearview and passenger side mirror are solid). They inspected it and said there was no issue. It still shakes. Update: it stopped bothering me. Not sure if it went away or I just got used to it. |
Mazda CX-5 in California, United States Nov 2012 - Jun 2022 | |||
Jul 20137500 mi | Driver's side mirror vibrates at highway speeds. Known issue, TSB was issued. | ||
May 201645000 miUS $300 | Clutch master cylinder leaking, car required towing. Also the E-brake light kept coming on. | ||
Apr 201756000 mi | Replaced pads and turned rotors on rear brakes Noise issue related to previous repairs to rear brakes |
Mazda CX-5 in California, United States Oct 2012 - Sep 2018 | |||
Feb 20134900 mi | The CD player works erratically. | ||
Nov 201320000 mi | Buzzing rattle in the overhead console, CD player plays erratically. | ||
Jun 201433000 mi | Remote door locking system replaced. dashboard rattle at driver's side stereo speaker. | ||
Aug 201433900 mi | Stereo was replaced after it wouldn't release a CD. Had had problems with the player before in repeating CD tracks whenever the player turned off and back on, but dealer couldn't get it to repeat that problem. |
Mazda CX-5 in Illinois, United States Aug 2012 - Sep 2013 | |||
Sep 20123000 mi | Rattle under the dashboard when riding over bumps. Left side of lower seat (where your butt is) was ripped upwards off the base. Lower seat trim cloth had to be replaced. Driver side mirror vibrates at 50+ MPH | ||
Oct 20123800 mi | Seat cover replaced. | ||
Dec 20127000 mi | Rattle from dashboard, especially from the passenger side. | ||
Jul 201316000 mi | Symmetrical dents due to body fatigue on both sides by the hatch. Those are symmetric and look very similar on both sides. Left side dented more than right side. | ||
Aug 201316000 mi | Driver side seat cover ripped out again from left side. New one installed. This was 2nd repair for this same problem. Driver side mirror shake at HWY speeds ~50MPH and over. Per Service Manager, special bracket was installed to remedy this. |
4-cylinder automatic 2WD
Mazda CX-5 in Israel May 2013 - Nov 2017 | |||
Jan 201424800 mi | rear right shock absorber needed replacement. | ||
Oct 201434100 mi | had to replace the front left head light due to water congestion inside |